#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

What gets measured, gets managed.” The Business Analyst is responsible for gathering and understanding business requirements, collating and preparing data, performing analyses, extracting insights, and making recommendations to assist the company in developing meaningful business solutions and operational improvements. The position is also expected to monitor progress to agreed measurables and within set organizational procedures.

The ideal candidate can work on multiple initiatives simultaneously and translate data into digestible and actionable insights that improve our businesses.

You are also required to perform these job functions:

• Work on the analytics projects across operation performance, HR and finance etc at group level
• Work with operations & stakeholders across different regions, countries, and cultures to streamline data collection, transformation for reporting and analysis enabling better and faster decision making for C-Suite
• Conduct statistical analysis for better insights extraction.
• Provide data analytics support for operation whenever needed.
• Work with IT and data engineering team to set up proper backend for data storage and ETL.
• Proactively come up with new initiatives to improve the process & efficiency and optimize the existing practice.
• Educate internal/external users appropriate use of analytics and business intelligence
• Occasional travel may be required.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Bachelor’s Degree or higher. Major in mathematics, statistics, business, marketing, analytics related are preferred.
• Strong interest in working with data/database/big data for business problem-solving.
• Proficient in BI tools such as Tableau and Power BI; knowledge/experience in SQL/Python/R is a plus.
• Able to navigate through large, messy and complex data to extract business insight to help solve business problems.
• Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing data solution for resolution.
• Strong analytical thinking, problem solving, strategic thinking, and presentation & communication skills in front of leadership and stakeholders, outstanding organizational and time management skills to handle complex tasks efficiently, excellent stakeholder management ability, able to thrive in an agile, dynamic and collaborative environment.
• Able to work independently and under pressure, and to influence others without having direct authority.
• Eager to learn, an initiative `taker, problem-solver and team player.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The Project Admin Officer supports the Project management team and performs project-related administrative functions. This includes preparing quotation/progress claims, proper recording of contract/project documentation (Work order, Delivery order, Invoices), following-up of claims approval, requesting for quotation and negotiating with sub-contractors/suppliers for the best costs, ordering supplies as well as act as the second point of contact (on behalf of Project Engineers) for client enquiries.

RESPONSIBILITIES

• Contract, Project & Filing management, preparation of purchase order, variations & final accounts and generation of cost control and reports
• General administration support to project team and assisting the project manager in working out the quantities for variations and progress claims
• Prepare monthly progress claim, vet/recommend and prepare clients’ payment certificate for management approval
• Act as second point of contact (client-servicing) on behalf of project engineers for enquiries from external stakeholders pertaining to projects & term contracts
• Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS

• Minimum “O” Level, diploma is a plus.
• Diploma holders with limited working experience are welcomed.
• Outgoing with good communication, negotiation and problem-solving skills for engaging with both internal and external parties to support project-related activities.
• Able to work independently and target oriented in a stressful environment.
• Computer-literate & basic Microsoft Excel skills
• Able to commence work in a short notice period.

The Project Engineer is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

RESPONSIBILITIES

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirements
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management
• Good knowledge and experienced in building related works such as civil engineering, structural, architectural, building repair, carpentry, partition, A&A, renovation, plumbing works etc

JOB REQUIREMENTS

• Candidate must possess at least Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Mechanical), Building Services Engineering, Project and Facilities Management or equivalent.
• Diploma holders with relevant work experience are welcome to apply
• At least 3 Year(s) of working experience in facilities/ building maintenance industry.
• Preferably Executive specialized in Engineering - Civil/Construction/Building Services or equivalent
• Class 3 driving licence (Good to have)
• Must be self-driven & motivated to perform and deliver service excellence

We are looking for project engineer (building) based in Singapore office, if you are interested in becoming part of our SH family, please submit your resume and experience via the submit button below.

At Citi we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world’s most global banks we’re changing how the world does business.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Investment Bank provides advisory, debt and equity capital markets solutions for corporations, governments and financial institutions.

We’re currently looking for a high caliber professional to join our team as Business Execution (Asia South), Vice President, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Business Execution role is responsible for the overall business management and strategy activities of Investment Banking for Asia South. These tasks may include managing strategic, client-focused initiatives and operational processes, including franchise governance. The Business Execution role will coordinate and manage activities such as the tracking of business performance metrics. May manage ad hoc projects as requested.

In this role, you’re expected to:

• Serve as communications lead on strategy development and execution for internal business messaging
• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
• Assist leadership in promoting and executing communications program
• Drive productivity/ cost savings initiatives in partnership with the senior management team
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
• Advise, write and edit on company-wide communications
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
• Develop monthly communications metrics to monitor and measure impact of the communication plan
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-10+ years of experience in a financial services role
• Demonstrated working knowledge of investment/corporate banking
• Consistently demonstrates clear and concise written and verbal communication skills
• Strong stakeholder management, ability to influence
• Excel and PowerPoint skills a must; Tableau proficiency is a plus

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Sciente is a multi-award winning and a leading business technology consulting services provider within banking and insurance industry sectors of Singapore, Malaysia, India, Philippines and USA.

Depending upon the level of competency and prior experience, incumbent shall be guided through The Sciente Way to deliver the services in the following major areas:

• Manage full set of accounts for at least one of the countries - Malaysia, India and USA entity;
• Take the responsibilities for cross border transactions ie. withholding tax, transfer pricing etc;
• Ensure the compliance to Accounting best practices, year-end closing and support the end-of-year audit processes
• Work closely with Client Facing Managers & Clients to formulate Service Agreements/Terms of Business/Scope of Work (SOW) for services offered to clients and issuance of invoices accordingly;
• Assist in costing of services being offered from overseas locations;
• Manage the monthly processing and checking of payroll and reimbursement for external associates within the stipulated timeline;
• As and when required, manage the end to end process in setting up overseas entity(ies) covering local taxation and regional labour laws etc. of overseas subsidiary;
• Govern the activities related to company secretarial services;
• As and when required, assist in Government grants for Sciente group companies (ie. Internationalisation)
• Assist Head of Accounts in meeting the stipulated deadlines for various transactions such as GST returns, IR8A, IR21, tax returns, etc;
• Maintain the fixed assets register and journal entry (i.e. Maintain fixed assets records, depreciation entry, fixed assets tagging, etc);
• Participate in special projects if required e.g. Payroll projects including implementation/ replacing of system;
• Assist in auditing the accuracy, completeness of the documents and records (ie. SOW, Invoices, payroll information, contract, etc) and
• Work with agility as a management lead catalyst for the growth of the business in an ever-changing environment.

Qualifications and Experience:

• At least a Diploma/ Degree in Accounting, Finance or equivalent;
• Chartered Accountancy certification is an advantage;
• At least 6 years of relevant work experience related to activities for full set of accounts and stated job role responsibilities is mandatory;
• Prior hands-on experience in a regional environment shall be highly desired;
• Hands-on experience with accounting software, preferably Tally;
• Excellent communication (verbal/written) skills in regional language such as Malay (Bahasa Melayu) and English are very much required because this role requires communication with Malaysia government agencies;
• Confidence in communication with clients and external stakeholders on a regular basis;
• Ability to deliver the responsibilities of this job role with confidence;
• Proficient in Microsoft Office applications such as Word/ Excel;
• Experienced in high volume invoice management, hands-on with Singapore/Malaysia/India payroll, expense claims etc., AR/AP operations and in submitting GST/VAT returns, IR8A, IR21 etc.

Our office location is in Changi Business Park, near to Expo MRT.

To know more about us, please visit https://www.sciente.com

Only shortlisted candidates meeting mandatory skill requirements shall be notified.

Responsibilities :

• To assist in overseeing the entire operation of the company.
• Coordinate project management activities, resources, equipment and information
• execute the order and decision of the management committee.
• Coordination with all site personnel to ensure smooth workflow.
• To coordinate and liaise with drafter to propose, amend and submit all related drawings.
• Site coordination (worker arrangements)
• Assign tasks to internal teams and assist with schedule management.
• To coordinate and liaise with all projects staff and workers to ensure smooth workflow.
• managing Subcontractor performance, attending meeting with client and following payment
• prepare all necessary documents/materials submission of the project.
• submit all Schedules, Procurement,Documents on time.
• Any other assignments as and when directed by the Management.
• Monitor project progress and handle any issues that arise.
• report any work / any incidents to your superior. When problem arises at site, to have initiative to solve or consult your immediate superior for assistance.
• Maintain & update the project & product documentation to ensure that the documentation is consistent with the internal process.
• To keep track of site documentation records for easy reference.
• To conduct In-house Toolbox meeting and to ensure all safety issues at site.
• Budgeting and planning in execution of on-going works and tenders.

Job Requirements:

• Bachelor’s degree in engineering, architecture or a related discipline
• Minimum of 10 years of relevant work experience.
• Strong field experience
• Excellent communication skills both verbal and written.
• Weekly 3 – 4 days site visit
• Willing to work at worksites and shift works

• Lunch will be provided
• Annual Leave/Medical/Bonus
• Flexible Off Days
• On-job training will be provided
• Salary negotiable

The Accounts Executive/ Senior Accounts Executive plays a crucial role in managing the financial operations of the organisation and related entities. This position is responsible for maintaining accurate financial records, ensuring compliance with financial regulations, and supporting the overall financial health of the organisation and related entities.

Responsibilities:

Full Set Account and Financial Management

• Perform full set account.
• Manage daily financial operations of the organisation and related entities with follow the financial policies, procedures, and internal controls to ensure the efficient and effective use of organisations funds.
• Monitor and manage budget, expenses, and revenue streams for the organisation and related entities.
• Prepare financial reports, including balance sheets, income statements, and cash flow statements, for review by senior management and the organisations' governing body.
• Conduct regular financial analysis and provide insights and recommendations for financial decision-making.
• Manage and perform the processing of payments to vendors, contractors, and service providers, ensuring accuracy and adherence to payment schedules.
• Manage and perform accounts receivable, including tracking donations, issuing receipts, and coordinating with donors or members and clients.
• Monitor and reconcile bank statements, ensuring proper documentation and recording of transactions.
• Budgeting and Forecasting.
• Monitor budget performance and prepare periodic financial forecasts to support strategic planning and decision-making.

Compliance and Reporting

• Ensure compliance with local financial regulations, tax laws, and reporting requirements.
• Prepare and submit necessary financial reports to government agencies, as applicable.
• Assist with annual audits, coordinating with external auditors and providing required documentation and explanations.

Financial Planning and Strategy

• Support senior management in financial planning initiatives, such as long-term financial sustainability, investment strategies, and fundraising campaigns.
• Provide financial insights and analysis to aid in strategic decision-making and goal-setting.

Stakeholder Relations

• Collaborate with internal stakeholders, including organisations management, committee members, and volunteers, to ensure transparency and effective communication regarding financial matters.
• Maintain positive relationships with external stakeholders, such as banks, vendors, and regulatory agencies.

Administrative Support

• Provide adminstrative support in meeting record and minutes writing related duties as required.
• Ad-hoc assignments as assigned and required.

Qualifications:

• Degree in Finance, Accounting, or related field.
• Proven experience in financial management, accounting, or a similar role.
• Knowledge of financial principles, practices, and regulations.
• Proficiency in financial software and systems.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Strategy and Data Analyst (Facilities & Construction, Real Estate Services, International Cluster)- Hybrid (Internal Job Title: Fac Ops Facilities Mgr - C12) based in Singapore.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you will be:

• Part of a global Business Execution Team for the Facilities & Construction Function within the Citi’s Real Estate Services Team
• Interacting with all the functions within the Facilities and Construction team – Design & Change Management, Construction, Facilities Management, Sustainability & Net Zero, Critical Facilities and Governance.
• Primarily reporting to and supporting one of our Business Execution Workflow Leads currently based in Singapore.
• Assist on and eventually own Global Strategic Initiatives
• Incubate ideas, connect teams, and clarify needs to create an actionable project roll out and project plan.
• See through the execution of these project plans to completion and achievement of committed qualitative, quantitative, and financial benefits.
• Executive reporting on supported initiatives & workflows
• Providing day to day support to Functions based in the International Cluster (APAC & EMEA) including:Apply predictive analytics to enhance decision making processes.
  Cross referencing data points into useful actionable analytics / risk management controls
  Create process to ensure ~100% accuracy of collected data.
  Shift all manual data collection processes to systemic and eventually automated as a roadmap.
  Determine a Data management strategy – Data Collection, Cleaning, Storage, Synthesis & Analytics
  Exhaustively document and consolidate all data points created by and consumed by the organization.
  Owning the Global Facilities & Construction Data Consolidation Initiative with under the guidance of the reporting manager
  Collation of Cluster feedback to Global Function Leads & Follow Ups
  Collateral & Communications support
  Incident Reporting
  Reporting Requests
  Incubating ideas into potential global initiatives and programs

As a successful candidate, you’d ideally have the following skills and exposure:

Development Value:

• Ability to utilize Business & Data Analytics experience within the largest financial institutions in the world.
• Opportunity to work with individuals from across a wide geographic and culturally diverse environment.
• High level of exposure to senior members of staff from both RES Cluster and Division/Global team
• Opportunity to influence and develop policies and procedures within a large company environment.
• Excellent career development and progression within Real Estate Services in Financial Institution, within country and overseas.

Skills/Experience:

• Minimum of 3 years of experience in a corporate setting and 5-8 years overall; Corporate Real Estate and/or Financial Services experience a plus.
• Experience of working in diverse international environment
• Broad knowledge and understanding of real estate disciplines (architecture, construction, space planning, and engineering, etc.)
• Exceptional communication skills both spoken and presented / reported.
• Experience in using Microsoft Office software in a business problem solving context.
• Strong analytical skills. Experience in data management & analytics ideal.
• Process Review and implementation.
• Strategic planning & Project Management
• Relationship Management.

Qualifications:

• Bachelor’s degree or equivalent experience in business or
• Recognized degree in either Facilities/Project Management/Engineering, Architectural/Interior Design / Real Estate

Competencies:

• Excellent communications, both written and verbal with an emphasis on the ability to relate to staff, peers and senior management in a relaxed, professional manner.
• Leadership
• Verbal and written communication skills
• Planning and organization
• Team player
• Managing remotely
• Time Management and prioritization
• Negotiation and influencing

Job Description & Requirements

>> Apply here: [email protected]with the reference # PMSG01

Mission

In the context of implementations of HPS solutions for a client, the candidate will be responsible for planning, leading, organizing, and motivating project teams to achieve project implementation on schedule and within budget;

Responsibilities

Ensures the organization of the project.

Contributes to the analysis and writing of the preliminary study. Help with the operational translation of expressions of needs in line with the implementation constraints. Determine and define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. sets up the process and stages of project management. Quantify the assumptions and set up a provisional budget. Design risk mitigation plan.

Ensures the conduct and completion of the project.

Initializes the collective commitment to the project. Coordinate all actions and validate the completion of each phase of the project. Coordinate staff, internal resources, vendors, third parties and customers for project execution.

Ensures the drafting of the documentation and specifications necessary for a good understanding of the project. Monitors the use of resources, alerts on risks and proposes action plans based on the progress of the project. Ensures the delivery of solutions.

Ensures communication around the project.

Manage the relationship with the client, contractors and all stakeholders. Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings. Writes reports and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

Guarantees the quality of the project and its progress.

Develops the project plan and leads the project in accordance with the standards in the company. Ensures that the quality commitment is respected throughout the project. Ensure compliance with commitments in terms of costs, objectives and deadlines. Contributes to the improvement of indicators and tools for measuring the quality of the project.

Ensures the transfer of the project to the support team in order to guarantee optimal customer follow-up.

Key Requirements:

Bachelor’s Degree in computer Science or equivalent studies/ experiences

Minimum of 10 years of professional experience in Payment / finance industries or IT Domain, with strong knowledge in Project Management, Agile methodologies and PM tools & Software

Good command of PowerCARD Solutions with successful implementations in different client sites

Process-driven and strong advocate of reporting

Strong organizational, time management and administration skills

Good verbal and written communication skills

• Degree in Civil & Structural Engineering
• Experience in Construction preferable in micropiling & geotechnical works
• Independent resourceful & able to plan, coordinate with Consultant, main Contractors & Subcontractor pertaining to our project.
• Self Motivated, Team players, preferably with valid class 3 driving license

Project Coordinator (Assistant to Project Manager)

Salary: Up to $4000

Working hours: 44hours a week

Working Location: Tanah Merah Coast Road / Changi Area

Main responsibilities:

Responsible for documenting all relevant project information, including meeting minutes, contracts, change orders, and other project-related documents.

Job Details:

1. Performing administrative duties such as scheduling meetings, minutes meeting, answering phone calls, and organizing project data.
2. Preparing and organizing project documents such as contracts, permits, specifications, and plans.
3. Communicating with project stakeholders including managers, contractors, and subcontractors to ensure they are aware of project timelines, goals, and requirements.
4. Collecting, reviewing, and tracking project progress and performance reports.
5. Updating project schedules and timelines as necessary and preparing reports that highlight project status and key metrics.
6. Ensuring that project documentation is properly filed and readily accessible for those who need to access it.
7. Coordinating with vendors to purchase supplies and materials for the construction projects.
8. Assist in creating and managing budgets and tracking expenses to ensure that all costs fall within the budget allocated for the project.
9. Assist in monitoring and maintaining project compliance with safety and regulatory standards.
10. Assisting the project team in any other duties that may arise to ensure the successful completion of the project.

Basic requirements:

1. Knowledge in construction industry will be highly advantageous.
2. Should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
3. Knowledge of MS Office / AutoCad / Minutes of Meeting
4. Able to work closely with suppliers to identify and mitigate potential risks, ensuring a smooth and successful procurement process.
5. Candidate must possess at least a Diploma or higher in related discipline.

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

JOB DESCRIPTION

· Liaise with customers

· Deliver services that meet customer services

· Resolve customer management conflicts

· Coordinate with suppliers / contractors

· Plan delivery of services according to customer needs

· Execute appropriate solutions to address customers queries based on sales / customer management knowledge

· Manage key accounts through maintaining contact close contact with existing clients

· Research potential sales opportunities.

· Communicate requirements and activities to stakeholders

· Other Ad-hoc duties

REQUIREMENTS

· At least 3 years’ experience in related field

· Able to multi-task and work independently without much supervision

· Willing to work overtime whenever required

*Only shortlisted candidates will be notified

Job Summary

We are seeking a Project Assistant having experience in payments domain, who will be a part of Reconciliation operations team.

Mandatory Skill-set

· Degree in Banking, Business, Finance or equivalent;

· Minimum 3 years of experience as Project Analyst;

· Experience in Payments, Remittances, Telegraphic Transfer Operations;

· Possess good stake holder management skills and experienced to collect, analyse data, draw insights and make recommendation;

· Exposure and knowledge in SWIFT, Payment Messages like PACS008/009, MT103/202/900/910 and CAMT series;

· Good leadership and administrative skills;

· Excellent communication skills to interact with Project teams efficiently;

· Strong leadership capabilities paired with excellent administrative skills;

· Exceptional communication abilities to efficiently collaborate with project teams;

· Exceptional Stakeholder Engagement;

· Proactive Self-Starter Who Thrives on Independence.

Desired Skill-set

· Past working experience in banking and financial sector.

Responsibilities

· Responsible for analyzing and providing inferences on specialized Payment functions related to SWIFT and payment messages;

· Support the Project manager effectively on administrative and logistical tasks;

· Closely work with the Project team for successful on-time Project delivery;

· Track Project progress and monitor work plan execution;

· Involved in Scheduling relevant Project meetings, take notes and prepare the MoM;

· Articulate business case scenarios and contribute towards the development and scoping of the Project;

· Coordinate with surround Project team members to achieve project objectives;

· Support the different testing cycles, analyze the results and submit observations to the Project Manager;

· Ensure that all Project work is carried out as per the defined standards and procedures;

· Create all Project related documentation and participate in project related walkthroughs;

· Prepare all Project related reports and highlight risk and issues impacting the project to the Project Manager.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Responsibilities :

• Sourcing of material or components
• Preparation of material data sheet for submission
• New product development, finding the source and request quotation; prepare the costing sheet.
• Create BOM for in house products.
• Convert, Modify & Create drawings for in house products, exp : PDF, 2D & 3D
• Involve engineering evaluation and study for related products.
• Leading engineering changes and the product continuous improvement for in house products.
• Prepare, review & create DFM for in house products.
• Arrange, plan, prepare coordinate Sample build activities for in house products.
• Prepare, schedule, coordinate and monitor the assigned engineering projects.
• To work with factory to perform qualitative and quantitative analyses according to customer requirements.
• Coordinate, arrange and inspect for all required sample submission.
• Review, distribute, coordinate & control project related documents, exp: Drawing, DFM & Work instruction etc.
• Document all necessary data, acceptance and implementation procedures.
• Ensures proper records and documented for all activities required for the project.
• Control & monitor any product ECN, running change & improvement implementation.
• Oversees any trials and/or validations that pertain to the specific project.
• Provides technical support in solving product quality problems.
• Provide ongoing reports to department manager regarding project progress and project status.
• Coordinate with all internal department for all project requirements before start of production.
• Ensure product quality & capacity achieve according to requirements & plan.
• Other ad-hoc duties assigned by superior; management.

Job Requirements:

• Minimum qualification - mechanical related diploma graduated
• Minimum 1-year experience in project engineering management.
• Mechanical product or Molding related process experience is an added advantage
• Taking initiative and/or leadership on projects and good project management skills.

Responsibilities

· The control, administration and allocation of duties of all staff under his/her charge

· Ensure smooth operations and management of the component repair (CR) induction processes; in, through, and out of SAESL, delivering targets on time and maximising customer’s satisfaction

· Develop and grow new customer accounts

· Provide guidance to the team in resolving issues and investigation of customer issues

· Review CR induction performance to be in line with business needs

· Work with Commercial Team on the negotiation of contracts and agreement with customers

· Provide coaching, training and development to the team to achieve high performance

· Promote, and ensure compliance with, the requirements of the Company’s SMS within his/her work area

· Provide feedback to the Company regarding service failures or customer concerns

· Ensure that the Customer Business Team operates an effective Customer Single-Point-Of-Contact (SPOC) system that meets the need of the Company and its customers

· In the absence of the Customer Business Manager, to assume full responsibility and authority for their specific customer group

· Performs other related duties as assigned

Requirements

· Engineering/Business Degree with at least 5 years of experience in component repair business

· Proven track records in sales for aviation component repair

· Excellent organisational and leadership skills

· Strong communication and interpersonal abilities with customer-oriented mindset

· Excellent knowledge of MS Office, databases, SAP and information systems

• Supporting project starting and implementation
• Managing project, budget, schedule and quality gates.
• Managing product delivery including paper work
• Reporting to customer and management on project status
• Closing project

PM shall ensure continuous contract compliance, expected GP% performance and managing changes until project closure.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

We are looking for a Relationship Executive to introduce and nurture steady, mutually beneficial relationships with our clients. As a Relationship Executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives.

To succeed as a Relationship Executive, you should ensure alignment between our organization’s objectives and each client’s needs. Ultimately, an indispensable Relationship Executive will take ownership of their work, including their role in promoting clients’ interests.

Responsibilities

• Represent the organization in the client meetings.
• Meet potential clients and gauge the viability of a working relationship.
• Ensure regular contact with existing clients to maintain our company’s presence.
• Conduct in-depth needs assessments to better understand each client’s requirements.
• Identify a range of our offerings that could meet the goals and values of each client.
• Propose and deliberate potential solutions in consultation with clients.
• Settle clients’ concerns in a swift and professional manner.
• Harness internal relationships to better address clients’ needs and to maximize our profits.

Requirements

• Prior experience as a Relationship Executive will be a plus
• Familiarity with CRM software and procedures.
• Familiarity with sales and negotiation tactics.
• Outstanding verbal and written communication.
• Ability to forge profound working relationships.
• Strong interpersonal and collaborative skills.
• Bachelor’s degree
• Be presentable & confident

• Perform the role of a business partner and work closely with business units on human capital activities.
• Implement and review human capital policies and procedures in line with the employment law and related regulatory compliance
• Collaborate with line managers in the enforcement and execution of human capital policies and practices
• Provide guidance on core human capital policies and processes to employees
• Review and monitor the staffing needs against establishment
• Prepare reports on manpower
• Act as the Champion in Human Capital Department for HR information systems and HRIS-related projects
• Work closely with business units and Union to address to employee grievances and any other industrial relations related issues
• Involves in ad-hoc human capital projects

JOB DESCRIPTION

You will be a member of the Project Development team that seeks to develop and manage Energy-as-a-Service (EaaS) projects of Infrastructure Division ("Infra") of Keppel. Infra's sustainable EaaS concept includes the installation and operation of super-efficient chiller systems and photovoltaic solar panels, offering zero carbon electricity long-term, as well as the setting up of smart electric vehicle (“EV”) charging stations, among others. To do this, you will:

• Assist the Project Manager in planning, tendering, developing, and implementing the Cooling / EV charging system-related projects
• Conduct site surveys at customers’ premises to identify suitable locations for necessary equipment to deploy our suite of cooling / EV charging system tailored to customers’ requirements
• Prepare and review engineering, design documents such as schematic diagrams, specifications, method statement, risk assessment, calculation, budgetary cost, energy audit and progress reports
• Manage consultant, subcontractors, vendors and suppliers to complete project compliance with specification, within budget and schedule
• Liaise with relevant authorities and obtain approvals related to Cooling / EV charging system projects
• Provide technical support to Business Development, Operations and Maintenance teams
• Ensure that selection of contractors and vendors is in accordance with Company policies and Code of Conduct
• Ensure effective implementation of the Quality, Environmental, Health & Safety Management & ISO 37001 system
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

JOB REQUIREMENTS

• Bachelor's degree in Mechanical / Electrical Engineering or other relevant disciplines
• Minimum 5 years of work experience in managing ACMV projects / BMS and Electrical distribution system-related projects
• Preferably with relevant hands-on experience in design, energy audit and optimizing solutions for Cooling / EV projects
• Able to work independently as well as in a team, good problem-solving skills and able to cope with executing multiple tasks within assigned schedule

Responsibilities

You will be a Business Analyst focussing on Front Office requirements on Murex. This would include extending the existing implementation with these new product types as well as support for other stakeholders throughout the project.

Responsibilities:

• Design and configure the proposed solution in Murex
• Work closely with the test team to review test cases and coverage, analyse defects and provide Murex configuration advise
• Augment the existing team members to fill capability gaps and backfill existing team members, as required
• Some level of thought leadership on solution design for FO in Murex will be expected
• Provide specialist markets technology solutions to assist in simplifying the existing architecture and automating the existing process
• Participate and Lead requirements workshops, sometimes including a large number of business SMEs who are geographically distributed.

Skills

Must have

• Engineering degree (Bachelor or Masters) or equivalent or master’s degree in Finance/Business
• Preferably 3-6 years of hands-on Murex Development/ Integration/ Business Analysis experience
• Have a minimum 2 years working in Financial Markets with strong domain knowledge with exposure to multiple asset classes
• Strong functional experience across most or all of the following asset classes -Interest Rate Derivatives, FX Cash, FX Derivatives, Structured Products, Money Markets, Liquidity
• Knowledge of pricing and the end-to-end workflow of a trade in the Murex platform
• Experience working on a large scale migration/implementation/upgradation project would be beneficial
• Experience managing small teams
• Customer focus mentality
• Excellent communication skills, both written and verbal