• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of manufacturing project management
• 
  
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Job Requirement

• Recognized Tertiary qualification in Civil Engineering or related discipline;
• At least seven (7) years’ relevant project management experience in the area of project management for system related works;
• Proficient in programmed planning software such as Microsoft Project for Windows;
• Strong analytical and problem-solving skills, resourceful and meticulous;
• Highly motivated and pro-active with the ability to work both independently as well as in a team;
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) for Windows;
• Good verbal communication and writing skills in English;
• Be expected to travel regularly between office and sites;
• Perform night work based on project needs; and
• Possess Class 3 driving license is preferred.

Job Description

• Develop and execute the operations projects with multiple project engineers and managers within the work place.
• Responsible for project functions included but not limited to Site Management, Control Management, Procurement, Construction Management, etc. are all coordinated and properly staffed to meet the project.
• Ensure accurate and timely reporting standards are maintained throughout the project.
• Establish the working relationship with operations management needed to facilitate the coordination and execution of project work, such that the operational impact is minimized.
• Monitor engineering progress against budget and forecasted schedule.

Responsibilities

• To assist Project Manager lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organising abilities.
• Able to work independently
• 
  
• **Please submit your complete CVs exclusively in written form to [email protected]**

Responsibilities

• To assist Operations Director/Project Director lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 5 Years of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organising abilities.
• Able to work independently

**To apply, kindly submit your CV to [email protected] (only write-in)**

Responsibilities & Requirements:

• Liaise with customers on their enquiries over the phone.
• Co-ordinate with service technicians on service calls.
• PC literate.
• No experience required.
• Candidates with customer service background will be an added advantage.
• Full course on job training will be provided.

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting
• Oversee pre-con meetings to ensure successful handoff from estimating to field
• Collaborate with prefabrication and design departments
• Set clear goals and expectations to foreman
• Negotiate and resolve all customer's concerns
• When necessary, estimate change orders for assigned projects
• Manage all jobs closeout procedures
• Conduct post project reviews to determine areas for future improvements
• Provide coaching/counselling to foreman
• Develop/maintain network of professional relationships within our industry
• Responsible for overseeing the design, installation and supply of electrical systems
• Draw up daily schedules, time allocation, resources and budget
• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above
• Minimum 5 years experience
• Good organisation, communication, administrative skills
• Excellent attention to detail

Regional IT Specialist, Sales Solutions

Job Summary

• Work closely with Company’s IT systems team to execute projects, enhancement, and production support.
• Involved in the full life cycle of projects, starting from requirement gathering to providing support after project goes live.

Responsibilities

• Responsible for project schedule and deliverables.
• To support Front Office, Sales & Marketing teams' growing demand for digitalization and provide IT solutions to support revenue generation in the area of B2B & B2C.
• To work closely with stakeholders in driving the adoption, optimization, and iteration of the Salesforce/MSD (Microsoft Dynamics) platform, leveraging multiple integrations and technologies.
• Involved in the full life cycle of projects - support project teams for project implementation including requirement gathering, architecting, developing, testing, issue/risk management, change control, delivery, documentation, and post-implementation support.
• Providing regular progress reports and status to project team, managing risk and related queries.

Requirements

• At least 1-2 years of working experience in IT and project management.
• Good working and learning attitude.
• Have good communication skill, meticulous and organized.
• Able to work under tight deadlines.
• Good working knowledge of computer systems, security, network, and databases.
• Self-motivated and able to work independently.
• Proficient in project management tools, Excel, Word
• Able to prepare and interpret flowcharts, user story, use case or similar diagram.

Qualifications

• Minimum Diploma in Information Technology, Computer Technology or equivalent.

Responsibilities

• To assist Operations Director/Project Director lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 5 Years of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organzing abilities.
• Able to work independently

**To apply, kindly submit your CV to [email protected], (only write-in)**

Benefits:

• Basic Salary up to $3500
• Variable Bonus
• MNC with better career prospect

Job Responsibilities:

• Monitoring construction processes and maintenance of project documentation (LTA), make sure they are accurate and follow established standards.
• Oversee infrastructure and ground improvement works.
• Responsible for the planning and coordination of development works.
• Maintain accurate project documentation, including drawings, specifications, and change orders.
• Daily inspection, method statement, supervise quality control, etc.
• Assist Project Manager in planning, coordination, and monitoring.
• Attending meetings with vendors, site teams/inspectors, clients, and contractors.
• Any ad hoc task as assigned.

Job Requirements:

• Min Diploma in Civil/Structural Engineering or equivalent.
• Entry level is welcome to apply training provided.
• Candidate with relevant practical experiences in construction industries is welcome to apply.
• Knowledge of Deep Cement Mixing operational and functional is a plus.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Responsibility:

• Report to Project Manager, develop projected milestone,plans and method statement.
• Responsible for on-site technical and engineering matters.
• Ensure site works are executed based on approved drawing, project requirement, schedule, safety & quality standard.
• Organise the pre-inspection before formal acceptance. Coordinate and inspect with sub-contractor and consultant.
• Coordinate with internal departments for all drawings.
• Responsible for timely technical clarification of changes to engineering drawings and other technical documents.
• Coordination and on-site supervision.
• Upkeep site record and progress report. Handling of drawing issues and authorities submission.
• Coordinate, attend meetings, liaise with consultants, clients, etc.
• Other duties assigned by the Project Manager.

Requirements:

• Minimum Bachelor Degree in Civil or Mechanical Engineering.
• Minimum 3-5 years experience in construction.
• Efficient, Good Analytical Skills and Able to work independently.
• Proficient in Microsoft Office, MS Project and AutoCad.

Vault Dragon. We believe there is a better way to deliver healthcare in Asia

We are a Singapore-based company that believes there is a better way to deliver healthcare in Asia. Together, our passionate and multicultural team aims to transform the regional digital healthcare space to an integrated, seamless and efficient healthcare ecosystem. Backed by prominent venture capitalists in the region we hope to achieve our simple vision. We want to build Asia’s Google Maps for Healthcare Data.

We want to reshape the digital healthcare space by improving facilitation of data flow between the healthcare sector and biomedical sector, and also shifting the patient journey paradigm from a provider-centric model to a more patient-centered system of delivery.

Our solutions are trusted by healthcare providers and payers in Singapore, China, Indonesia, Taiwan, Thailand and Cambodia.

Based on our success in these six markets, we are confident that our solution will be relevant and in demand in other countries within the region as well. We are currently finalising expansion plans into Malaysia, Vietnam and Brunei.

We are expanding. Join us as we create Asia’s Google maps for healthcare data and are looking for as Junior Software Project Manager

We are seeking a talented and dynamic Software Project Manager with 2 years of experience to join our growing team. The ideal candidate will have a strong background in managing IT projects, ensuring successful delivery within scope, schedule, and budget. This role involves collaborating with cross-functional teams, understanding healthcare industry standards, and leading projects that contribute to the advancement of healthcare technology. Extremely bright and ambitious fresh graduates from Singapore Universities may also be considered.

Our Product Suite

Our healthcare solutions are trusted by more than 650 healthcare providers most of them using our platform to manage and run their clinics and health centres. We have also digitised more than 1.2 million or 1,200,000 unique patient records and are the first vertically integrated medical record company in Asia, offering end-to-end medical record solutions for doctors. From electronic record archival to case note annotation, to a state-of-the-art multi branch Clinic Management Solution, Vault Dragon offers it all.

• Our clinic and healthcare partners trust us with their digital healthcare delivery needs. Our state-of-the-art suite of software makes it effortless to run clinics of all shapes and sizes.
• Vault Dragon’s award-winning digital solutions empower healthcare providers to improve healthcare and make clinic administration and management a cakewalk.
• The company’s key offerings include Electronic Medical Record (EMR) System/ Hospital Information System (HIS) /Electronic Health Record (EHR) system called DragonHub , Personal Health Record (PHR) system called DragonCare and Healthcare Data Solutions.
• Our passionate tech experts continually keep Vault Dragon products upgraded and evolved to the times. We are excited to make you a part of our journey to build the largest digital healthcare ecosystem of its kind in the region.

What we offer you

Apart from a challenging and past paced startup environment that fuels and accelerates your ambitions as you help Vault Dragon move to the next level, you will also be well rewarded with a decent compensation package as well as a stake in our growth. You will be working very closely with our CEO and CPO for the following responsibilities:

Responsibilities

Project Planning and Execution, Project Documentation

Develop comprehensive project plans, including scope, schedule,

Coordinate with stakeholders to define project objectives, requirements, and deliverables.

Monitor project progress, identify potential risks, and implement mitigation strategies.

Manage project communication and documentation

Client Interaction:

Communicate regularly with clients to provide updates, gather feedback, and ensure project alignment with client expectations.

Address client concerns and proactively manage expectations throughout the project lifecycle.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

2 years of experience in software project management, preferably in the IT industry.

Knowledge of project management methodologies (e.g., Agile, Scrum).

Strong organisational and leadership skills.

Ability to analyse complex problems and make informed decisions.

Ability to draw workflow diagrams using Miro board or any such tools

Experience with project management tools such as Jira, Asana, or Trello.

Good Stakeholder Management, Communication and expectation management skills

Salary, Perks and Benefits

• Medical Benefits allowance
• Laptop allowance
• Flexible hours

Application Method

Please forward your resume to [email protected]

Key Responsibilities:

• Posting transactions in QuickBooks with accuracy and efficiency.
• Assisting in marketing initiatives such as email blasts and social media marketing campaigns.
• Managing client inquiries promptly and professionally via email, phone, or other communication channels.
• Contributing to website advertisement efforts and maintaining online presence.
• Providing general administrative support to ensure smooth operations.

Requirements:

• At least Polytechnic college level education.
• While familiarity with QuickBooks is preferred, it is not a requirement.
• Strong communication skills, both written and verbal.
• Excellent organizational abilities and attention to detail.
• Prior experience in marketing or administration is a plus.
• Open for 4 hours work on Mondays, Wednesdays, and Fridays between 1pm to 5:00 pm

• Responsible for identifying and developing business opportunity.
• Supporting key customers with good product and industry knowledge
• Meeting business objectives and have a strong desire to learn and excel
• Must be a team player, able to work with technical support, admin and logistic to create a positive customer experience.
• Exercise initiative, proactive, self-motivated and customer orientated.

Job Description & Major Responsibilities

• To support the Manager in managing Logistics & Inventory Management activities to meet customers and company’s expectations.
• To support the Manager in data analysis, strategizing inventory planning, solution & execute activities.
• To support HOD to achieve set target in term of inventory and back up for Parts Coordinator.
• To perform the duty to improve logistics activities.
• To assist the Manager to identify the parts business requirement & setup the required business unit within the section.
• To familiarize with the various function within the Inventory Department and look for improvement & create the procedure for each task.
• To assist the Manager to detect any issue with the Parts operation.
• To perform business continuous improvement activities.
• To perform continuous improvement activities and performance improvement strategies.
• To perform identification of business requirements.
• To assist manager to integrate various functions and perform as an Executive role.
• To coordinate activities to improve quality of Parts services.
• To perform material handling and coordination.
• To administrate document control for audit trail.
• To generate report for statistics and management review.
• To administrate the workflow procedure for improvement in efficiency within the Inventory Management.
• To develop material plans and compile forecast to fulfil customers’ orders.
• To participate in stock inventory control.
• To perform safety and health tasks.
• To report WSH incidents
• To coordinate WSH activities to ensure personal compliance to requirements.
• To suggest WSH solutions to address localized shortcomings in existing.
• To perform safety and health risk assessment.
• To comply safety, health, and operational quality standards.
• To perform technology application tasks
• To source for technology application to improve task.
• To simulate & trial run for the technology application.

Desired Qualifications / Requirements / Competencies :

• Candidates should possess at least a Diploma/ Degree.
• Minimum 3 years of relevant experience.
• Strong organisational skills and attention to detail.
• Proactive and able to work with little direct supervision.
• Ability to work independently as well as a good team player.
• Team player with good communication skills, documentation, and customer service skills.
• Proficient in Microsoft Office programs.

Reporting to:

Managing Director

Job Overview:

As a Audio Visual Project Manager you will be responsible:

Responsibilities:

· Generate functional line drawing for audio, video, control, and communication systems

· Extensive knowledge of signal flow for audio, video, control, and networking.

· Work closely with installation team for installation.

· Proactively assist & manage change orders and processing.

· Effectively coordinate with client and project team to ensure system is install accordingly to designed system on project details on site

· Continuous education on design practices and new product knowledge

· Attend sales meetings and job walks

· Possess strong communication skills and the ability to learn new technologies quickly.

· Be successful in building relationships with clients and possess a strong customer service attitude. Feel interested, confidence, and creditability in the solutions being presented.

· Assist the installation team with the design and development of high-end audio-visual collaboration solutions unitizing the latest control system, video conferencing, unified communications, and video streaming solutions.

· Respond to sales team/clients for system designs, and schematics.

· Working knowledge and design experience with Unified Communications systems as well as video streaming and video conferencing solutions are required.

· Seek opportunities to propose value-added solutions across company’s required timescale.

· Remain actively involved with client through the project lifecycle

· Maintain up to the minute knowledge of products and solutions in the Audio-visual marketplace.

· Proactively update Audio Visual, Sales and Management team on latest solutions.

· Develop and maintain positive relationship with manufacturers

· Involve System configuration, Testing & Commissioning of company solutions.

· Studying solutions/assisting in-house AV Designers and Engineers from different manufacturers like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement fully integrated solutions for clients.

· Any Ad-hoc job assigned by the company.

Professional Skills & Personal Capabilities:

· Experience with technical sales and installation procedures for colleges, universities, corporate, enterprises, and government customers.

· Knowledge of current technology and trends in the audio-visual field.

· Minimum of 3 years’ experience within the audio-visual industry

· Minimum of 1 years’ experience in engineering & design

· Ability to communicate effectively with clients and co-workers.

· Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.

Education

· Any educational level with strong AV or AVL experience and knowledge. Diploma and Bachelor Degree in the related field are preferred.

Key Responsibilities

Team Leadership and Management:

• Supervise, train, and mentor a team of telematics technicians.
• Assign tasks and projects to team members based on their skills and workload.
• Monitor and evaluate team performance, providing regular feedback and conducting performance reviews.
• Foster a collaborative and positive work environment to enhance productivity and job satisfaction.

Technical Expertise:

• Demonstrate a deep understanding of telematics systems, their components, and functionalities.
• Assist technicians in complex installations, troubleshooting, and repairs.
• Stay updated with industry trends and emerging technologies related to telematics.

Installation and Maintenance:

• Plan and coordinate the installation of telematics devices in vehicles and equipment.
• Ensure proper wiring, mounting, and connection of devices according to manufacturer guidelines and safety standards.
• Oversee the configuration and programming of telematics units and associated software.

Troubleshooting and Support:

• Assist technicians in diagnosing and resolving technical issues related to telematics systems.
• Provide advanced troubleshooting support for complex problems.
• Collaborate with other departments or external partners to address system integration challenges.

Quality Assurance and Compliance:

• Monitor the quality of installations and maintenance work to ensure it meets established standards.
• Enforce compliance with safety regulations, company policies, and industry best practices.
• Document all work performed, including detailed reports on installations, repairs, and maintenance activities.

Inventory Management:

• Maintain an inventory of telematics devices, tools, and equipment.
• Coordinate with procurement to ensure an adequate supply of necessary resources.

Communication:

• Interface with customers, project managers, and other relevant stakeholders to discuss project requirements and timelines.
• Provide regular updates on project status, challenges, and successes.
• Proactively gather feedback from customers for operation and system improvements

Training and Development:

• Identify training needs for technicians and organize relevant training sessions.
• Promote ongoing professional development within the team.

Qualifications and Requirements:

• Equivalent experience in electrical engineering, automotive technology, or a related field.
• Several years of experience working with telematics systems, including installation, maintenance, and troubleshooting.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in reading technical schematics and manuals.
• Familiarity with various telematics protocols and communication technologies.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.

Candidates should exhibit a proactive attitude, welcoming increased responsibilities and acquiring new skills to enhance work efficiency, safety, and career advancement.

Job Description

• Good knowledge of FCU, Mechancial Ventilation Fans, Gas Piping, Plumbing and Sanitary
• Able to size MV fans
• Manage Shop drawing approval, material submission approval
• Good understanding of contract document, and well understand the scope of works, specifications which tendered for. Able to pick up variation orders during project phase.
• Project scheduling and able to plan and mobilize manpower effectively.
• Attend weekly site progress, technical meeting with consultants, main contractor.
• Coordination with various parties.

Requirement

• Dip/ Degree in Mechancial Engineering
• Min 2 years experience in M&E projects
• Good knowledge of code of practices, Fire codes related to MV
• Salary are based on experiences and capabilities.

6 months Contract Project Admin Assistant

Salary: Up to $4000 per month

Location: Loyang (Near Bus Stop)

Working Days & Time: Monday to Friday (9am - 6pm)

Requirement
-Able to commit for 6 months
-Able to start work immediate or on short notice

Job Description
-Administrative duties
-Data entry
-Other ad-hoc duties as assigned

How to apply:

Please forward your resume in MS WORD FORMAT

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Sia Kah Hui (Jia Hui)

EA Reg ID: R1980770

EA Licence No.:19C9603

Business Development Manager (Media Sales)

The Business Development Manager will be in charge of increasing the company's revenue by expertly discovering new and untapped leads and relationships predominantly, but not limited to, the healthcare industry. This person is responsible for generating new sales leads, negotiating client contracts, and forecasting sales revenue. He or she must be self-motivated, goal-oriented, and commission-driven, as well as have strong sales and marketing skills.

Responsibilities and Duties

• Manage our existing sales pipeline as well as the development of new business opportunities.
• Take the lead in creating new business proposals and presentations that generate and nurture opportunities and partnerships.
• Analyze new-venture integration to develop strategies and positions.
• Drive marketing partnerships with new and existing clients, pitch marketing promotion ideas, and deliver successful partnership campaigns that are aligned with the business goals.
• Keep up-to-date with industry trends to keep our clients ahead of the digital and social curve.
• Strong understanding of media and advertising sales,, as well as prior experience pitching for and winning campaigns.

Qualifications/Skills:

• No minimum educational qualifications.
• A minimum of four years of direct experience working for a media, advertiser, agency, ad tech, or social media platform is required.
• Excellent verbal communication skills; effectively communicate with internal stakeholders at all organizational levels, vendors, and team members.
• Proven track record of success in B2B sales and negotiation.
• Demonstrated ability to plan and manage resources.
• Experience with project management and adaptability: Ability to re-prioritize while working in a fast-paced environment, while maintaining attention to detail, establishing priorities, and meeting deadlines.
• Must be a positive, hardworking and self-motivated person.
• Experience in the healthcare industry is a huge plus.

Description

• Assist in the day-to-day operations within the warehouse department.
• Assist deliveries in loading and unloading of photocopier machines.
• Ensure to keep the warehouse area safe, clean and organized.
• Any other ad-hoc duties when assigned.
• No experience is required, training will be provided.

- Carry out daily supervision and coordination of all M&E implementations at site

- Understand and familiar with the contract requirement and specifications.

- Superior of M&E foreman and Supervisors and coordinate with multiple parties.

- Responsible for scheduling, planning, project supervision and documentation

- Ensure work progress meets timeline and updating of progress report

- Liase with sub-contractors and consultants on engineering details ahead of site progress

- Any other ad-hoc duties as assigned.

- More job-related scope will be brief during Interview.

• Responsibilities:
• Go to customer sites to perform the services regularly.
• Record work activities performed.
• Recommend treatment and prevention methods for pest problems to clients.
• Clean work site after completion of job.
• Any other ad hoc duties assigned.
• Washroom & Public area sanitisation
• Requirements :
• Determined and discipline individual
• NO experience required. Training provided!
• Training and support provided
• Self-driven and proactive traits
• Commission based salary package, can be up to over $3000

Job Description

· Monitor all vessel’s technical activities , maintain, drive, supervise and implement robust technical standards, systems and processes.

· Coordinate and provide support for dry-docking, overhauling, maintenance, and surveys.

· Provide support to ensure vessel compliance on all technical, class & flag state requirements.

· Ensure proper up to date records are prepared during and on completion of dry-docking and repairs for actual and anticipated expenditure as well as quality of the works and products involved.

· Work together with Operations, Purchasing, Accounts, and Crewing and HSSQE departments on day to day basis to ensure full operations of the Fleet

· Any other projects or responsibilities assigned by the top management.

Job Requirement

· Bachelor’s degree/Diploma or equivalent in Marine Engineering;

· Hold Certificate of Competency III/2 (for Chief Engineer) under STCW Code;

· A minimum of 2 years’ relevant experience as Technical Superintendent;

· Minimum 3 years of sailing experience on petroleum-tankers (as Chief Engineer)

· Good knowledge of SIRE inspections;

· Analytical, problem solving, time management and decision-making skills;

· Ability to respond positively to customers in an effective manner;

· Demonstrates leadership, teamwork, interpersonal and communications skills.

Job Title:

Service & Operations Executive

Reporting to:

Head of Engineering

Job Overview:

As a Service and Operations Executive, you will play a crucial role in ensuring the efficient operation of our company's service department. You will be responsible for managing service requests, coordinating field service personnel, and overseeing daily operations to meet customer needs and organizational objectives. Your attention to detail, problem-solving skills, and dedication to providing exceptional service will contribute to our continued success.

Responsibilities:

1. Service Request Management:

• Receive and process service requests from clients via various channels, including phone, email, and service management systems.
• Assess the urgency and technical requirements of each service request.
• Schedule service appointments and assign field service personnel based on availability and skills.
• Maintain accurate records of service requests, appointments, and service outcomes.

2. Field Service Coordination:

• Coordinate the deployment of field service engineers and technicians to customer sites.
• Ensure that field personnel have the necessary tools, equipment, and resources to perform their tasks effectively.
• Monitor field service activities to ensure timely completion and customer satisfaction.
• Address any on-site challenges or issues that may arise during service visits.

3. Client Communication:

• Serve as the primary point of contact for clients regarding service-related inquiries, updates, and issue resolution.
• Communicate service appointment details, including arrival times and technician information, to clients.
• Follow up with clients to gather feedback on service quality and overall satisfaction.

4. Inventory Management:

• Maintain an accurate inventory of spare parts, tools, and equipment required for service operations.
• Coordinate the replenishment of inventory items as needed.
• Monitor inventory levels to minimize downtime and ensure efficient service delivery.

5. Process Improvement:

• Identify opportunities to streamline service processes, reduce costs, and enhance overall efficiency.
• Collaborate with the Operations Manager to implement process improvements and best practices.
• Participate in regular meetings to discuss operational challenges and solutions.

6. Reporting:

• Generate regular reports on service performance, including response times, resolution rates, and customer feedback.
• Provide insights and recommendations based on report findings to improve service operations.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
• Proven experience in service operations, preferably in a technical or equipment service environment.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills for client interactions and team collaboration.
• Proficiency in using service management software and tools.
• Problem-solving abilities to address service-related challenges effectively.
• Attention to detail and a commitment to delivering high-quality service.
• Flexibility to adapt to changing priorities and work schedules.

Roles & Responsibilities:

· Manage and source for new business opportunities/accounts.

· Address business inquiries from customers/clients and team members in a timely & professional manner.

· Build and manage sales pipeline

· Build relationship and identify sales opportunities within assigned accounts.

· To prepare exciting and detailed proposals after understanding customers’ requirements and deliver convincing presentations

· Participate in tender submissions as and when.

· Coordinate with stakeholders to follow up with tenders.

· Perform account servicing and business development.

· Support the Business Development department in various matters.

· Leverage industry knowledge, applications, and product knowledge in order to find and close opportunities.

· To ensure information are properly handed over to the Project Team once the project has been awarded to the Company

· Any other duties as assigned by the management

Requirements:

• Diploma/Degree in IT/ Business or related fields.

• Familiarity with current technologies/tools/platforms used in Web and App Development.

• With software solution sales experience preferred.

• Experience in handling government agencies’ accounts will have added advantage.

• Proficient with Microsoft Office and web-based solutions.

• Great interpersonal & communication skills.

• Strong client management & account servicing experience.

• Self-driven and independent, but ability to work in cross- team effort.