Why choose Civica?

The strategic Business Partner serves as a crucial link between the operations of the People team and Civica's objective of becoming the Global Gov Tech Champion.

The People team at Civica operates within a supportive team environment that fosters effective communication and a positive atmosphere. We prioritize open and transparent dialogue, creating a space where every team member's voice is heard and valued.

This position presents an excellent opportunity for a Strategic Business Partner who possesses exceptional communication skills to connect with diverse and influential teams. The ability to quickly establish strong relationships with stakeholders is essential in order to deliver exceptional customer service to our teams in Singapore, India, and Australia.

We are open to hiring someone for this 7-month contractual role in either a full-time or part-time capacity.

Principal responsibilities and tasks:

• Strategic advisor: Act as a trusted advisor to the executive and their leadership team. Utilize a deep understanding of HR knowledge and the organization to provide insights and guidance on strategic decisions. This includes developing talent acquisition strategies, implementing workforce planning, and initiating activities to enhance employee engagement.
• Problem Solver: Identify and address complex workforce challenges. Whether it's resolving conflicts between departments or creating innovative solutions for talent retention, this role serves as the primary problem solver within the business unit.
• Driving Alignment: Ensure alignment of all members within the business unit by working closely with the People team and the leadership team. Collaborate to align HR strategies with broader business goals, fostering a unified and purpose-driven workforce.

• Project/HR initiative delivery: Collaborate closely with the HR Transformation Director to contribute to the design of allocated HR initiatives. Successfully implement HR initiatives within the business unit, such as performance management, talent planning and management, and career development support. Ensure leaders are equipped with the necessary skills within their respective teams.

• Continuous improvement: Persistently review and provide feedback to enhance efficiency and improve the employee experience. This may involve participating in the design of leadership development programs or identifying bottlenecks within HR processes.

• Mentor Coach: Nurture talent within the People team and across Civica. Mentor emerging HR professionals, aiding in their growth as future strategic partners. Additionally, coach people managers on effective leadership and people management practices.
• Independent Leader: While working closely with the People team, maintain a degree of independence to offer unbiased perspectives. Ensure that HR initiatives are aligned with the organization's best interests.
• Change Management: Participate in the development of change management plans and deliver training, communication, and support mechanisms to facilitate change and transformation processes. Promote cross-functional collaboration through a change strategy that empowers employees to take ownership, establishes agile practices, and encourages continuous learning and improvement.

Who are we looking for?

If you possess qualities such as confidence, being a self-starter, goal-oriented, and logical problem-solving skills, then our team is the right fit for you!

To be successful in this role, you will demonstrate:

• Tertiary qualifications in HR with experience in a similar role, providing strategic and operational guidance to leaders
• Strategic thinking and leadership capabilities
• Previous experience in implementing HR and people-centered initiatives and programs, with strong stakeholder management skills
• Strong knowledge of fundamental HR processes
• Demonstrated track record of providing professional HR generalist advice, including employee relations, change management, and performance management
• Effective verbal and written communication skills
• Ability to adapt and analyze data to address business issues
• Exceptional attention to detail

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Business Partnering

• Business partnering and decision-making support for driving performance to achieve strategic and financial objectives
• Process Lead for strategic and annual planning, forecasting & performance management
• Drive for strong collaboration within Asia Region finance team – coach and train Asia Finance community for FPA deliverables
• Take leadership to optimize cross functional processes and collaboration to maximize impact on business, customers and teams

​​​​
Business Partner for the Alliance Cluster

• Act as key business partner to Strategic Alliance group which manages all export markets, support product launch analysis, work with commercial lead on pricing strategy to ensure sustainable profitability

Management Reporting

• Ownership of reporting suites for Santen Asia. Managing and consolidating reports in monthly /quarterly /yearly cycles. Responsible for commentary to assist commercial teams to get insight of the reporting cycles
• Implement and drive monthly financial review process at country level and champion its standardization
• Perform monthly forecast, annual budgeting, analyze data, variance analysis, consolidate commentaries for actuals and forecasts, support monthly reviews and provide valuable input for decision making
• Work across departments and countries to prepare budgets and consolidate them into one overall corporate budget
• Propose and drive cost saving initiatives to business/functions at business unit level

Project Management

• Support Head of Finance, Asia and partner with business and functional teams in projects and strategic initiatives such as new business models, system implementation
• Lead and drive ad-hoc projects, as and when assigned

Finance System Control

• Develop front-end planning and reporting platform which is sanctioned by Global Finance
• Harmonize expense line items, ensure standardization of expense reporting code between ERP, Reporting Module alignment across Asia Region + Countries + Global Finance team
• Maintain and own process of Santen Asia reporting system. Act as the key user and point of contact between corporate HQ and regions to coordinate and implement upgrades and escalations point for systems issues
• Assist in the implementation of Global FP&A projects, contribute to setting of new Global, Region and Country KPI(s)
• Identify and implement KPI(s), performance management tools to measure and track business performance in the Region

The Security Consultant positionwill be part of the User Access Management team responsible for Privileged User Management across the enterprise.
The ideal candidate will be a part of a team responsible for upgrading and supporting of the Privilege Access Solution (PAS) such as CyberArk, BeyondTrust etc.
This individual will be part of a team that is responsible for design, deployment, configuration and maintenance of PAS Suite in a global environment.
The successful individual will be a self-motivated, detail-oriented team player who enjoys working against aggressive delivery goals in a fast-paced, dynamic and technically complex environment.
This individual will also enjoy building and maintaining cross-organization relationships, drive process simplification and end-user satisfaction.

Key Responsibilities:

• Installation and configuration of PAS solution
• Responsible for Privileged User account administration for various platforms including Windows, UNIX, LDAP, Databases
• Integrating service accounts through the PAS solution
• Integrating various platforms such as different LDAP providers, Windows servers, UNIX servers, Databases, and networking Devices with SSH Key Management
• Upgrading CyberArk PAS solution
• Creating support documentation and perform knowledge transfer
• Designing and architecting PAS solution from hardware needs to Installation and configuration of the PAS solution
• Develop customization Connector and plugins
• Understanding and interpreting Enterprise security standards into PAS solution
• Developing and executing test plans
• Performing health check monitoring on all PAS severs
• Testing, documenting, and certifying new product versions, capabilities, and bug fixes
• Ability to read architectural diagrams and independently execute plans
• Troubleshooting technical issues with the PAS solution

The Public Key Infrastructure (PKI), Hardware Security Module (HSM) and Key Management System (KMS) consultant will be responsible for providing NCS clients on required technologies, gathering and documenting functional requirements, designing technical architectures and processes, and identification of the PKI/HSM/KMS product components required in a proposal or project. You will work and drive project outcome under the instruction of the project manager, work closely with various internal and external operation members / stakeholders to establish business & project budget objective, compliance, hygiene and delivery action.

You will support building relationships with vendors’ sales & delivery operations to facilitate successful inter-delivery desired outcome and negotiated actions. You are expected to possess significant communication skill to drive project outcome.

What we seek to accomplish together:

• Design, develop, and implement connectors and technical components for PKI/HSM/KMS solutions, certificate/key use cases, auditing and monitoring solutions.
• Design and implement integration connectors and interfaces for certificate, encryption and key management solutions.
• Understand certificate usage in PKI environment and perform setup of Microsoft Certificate Services to enable certificate use cases.
• Understanding of cryptography and able to identify and solution use cases for specific HSM products.
• Understanding of key management concepts and provide solution based on specific KMS product and connectors.
• Attend meetings with clients in order to discover existing business processes, advise on best-fit technologies, operating policy & procedures, gather requirements, and drive to client satisfaction.
• Critique developed business processes and use cases, translating them to technical requirements, designing key storage/management process, and certificate usage.

• Support in Linux Product/Service lifecycle management including product phase-in and phase-out
• Support in Project Management (Agile).
• Support in Product Strategy and Roadmap consolidation and creation.
• Support in internal customer communications, follow-ups, newsletters, open-hour sessions, promoting and community management by using low-code/no-code tools / online forms etc. efficient modern tools which increases productivity.
• Create PowerBI report or dashboards which reflects the status of our phase-out activities, incidents, requests and requirements.
• Track/monitor ongoing IT activities (e.g. internal customer queries, assisting in status reporting, etc.).
• Assist in the charging and cost analysis/reporting topics.
• Facilitating meetings/workshops within the department.

Your Career

We are looking for an Ecosystems Business Operations Manager to support the JAPAC Theatre GTM & Shared Services management team.  This role will drive and enable programs and processes that will deliver significant value to our partners, distributors, and sellers.  You will own and maintain various operations cadence, monitoring and improving the overall pulse of partner programs through systems and tools, processes, and metrics.  This position relies on an understanding of program management, sales operations, and various routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.).

This role reports to the  Senior Director, JAPAC Sales Operations with a dotted line into the JAPAC VP GTM Shared Services.

Your Impact

• Collaborate with diverse cross-functional teams to develop and execute the JAPAC Commercial strategy.

• Work with the GTM Theatre leadership team to formulate and accelerate strategy and execution.

• Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Ecosystem programs

• Reporting - Dashboard and Scorecard, QBR, Ecosystem business  analysis

• Assist in sales strategy and segmentation and expansion of new routes to market

• Enable and support Program performance including rebate calculation and reporting

• Drive greater efficiency in the operational execution of high-velocity business via the Deal Desk, Sales Systems and internal team.

•  Build and provide process documentation and training for stakeholders (internal teams, sales resources, partners/distributors)

• Support and drive continuous improvement through data analytics to identify areas of improvement and gaps

• Review and identify areas for improvement leading to operational efficiency, process optimization, and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)

• Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness

YOUR IMPACT

You will be:

• Part of a worldwide IAM team (APAC-AMER-EMEA) managing more than 25 000 identities.
• Based in Singapore and reporting to the central HQ in Paris combined with a dotted line management locally.
• Acting on a critical ecosystem, including technologies as Active Directory, Azure AD, Google Cloud IAM, PKI, ADFS and Okta.
• Contributing to strategic group and local projects such as automated IAM management, implementation of an HR ERP and Identity data quality.

YOUR ROLE

As an Identity and Access Management Engineer, your role will be to:

• Contribute to the evolution and ensure operational readiness of existing IAM solutions.

• Be the expert and the reference for L3 support for France and worldwide teams.

• Assist and provide guidance to application teams on IAM related projects and studies.

• Manage external providers and challenge their proposals.

• Monitor and analyze the performance of infrastructures and business applications.

• Resolve incidents, analyze, diagnose, and provide solutions to ensure resolution of IAM issues.

• Monitor corrective action plans implemented by external providers or other internal teams

• Ensure compliance with the security policy.

• Stay current with emerging trends and technologies in the IAM space and provide recommendations for improvements to the organization.

We are seeking a new Project Manager , you will be the interface between project ownership and delivery. You are required to act as a point of contact between the Client’s representative , and Space Matrix, ensuring the desired project objectives are delivered.

In Brief

• You will be responsible for adhering to an appropriate and effective project management framework for corporate interior fit-out projects.
• You will support in defining and implementing criteria for control and management of the project.
• You will manage the design and site delivery team’s performance of delegated responsibilities
• You will adhere to the project budget including risk allowance. monitor and control changes/variations,
• You will coordinate and foster teamwork between all project stakeholders.
• You will be responsible for supporting in coordination with vendors through the completion of the project.
• Prepare formal reporting on project progress for the client and Company

• You are a project management professional with minimum 5 years of experience in the building construction industry.

• You have a diploma or degree in project management/ construction management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees 
• Led a team of engineering and maintenance specialists responsible for all engineering operations such as troubleshooting operation, repair, built-up, and maintenance of mechanical, electrical service, and general building
• To ensure the compliance of all local fire safety, building control & environmental codes and regulations
• Coordinate and linking with various service companies, contractors, consultant, architect, and government, etc.
• Meeting with top management and clients to identify project requirements, delivery timelines, and costs
• Planning, executing, and supervising projects to meet management’s strategic objectives and to ensure project delivery within budget and on time
• Developing detailed project plans to guide clients, staff members, and project teams and revising based on changing needs and requirements
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management, and other stakeholders
• Monthly report according to company policy, all utility consumption, staff monthly roster, medical of vacation leave correspondence, purchase request, store control and inventory, set-up yearly expense budget, analyzing and controlling the expense, analyzing of complaints, log book and various checklists, handling of repair and job orders
• Hold regular meetings or briefings with staff, daily morning briefings with General Manager, Operations Manager, and other department

We are looking for a Strategy and Planning Manager, to join our Strategy & Planning team which specializes in country marketing & growth strategy. The Strategy and Planning Manager will combine deep analytical skills, exceptional strategic thinking and superior organization/project management capabilities to help the regional marketing team analyze, improve and execute growth strategies across the region. This includes regular reviews of incentive and pricing ROI, subscriptions performance, performance marketing efficiency, and brand media impact in order to build a cohesive view of issues and opportunities in each market. You will also be responsible for budgeting and will be a key partner to finance in order to manage and optimize the budgeting process, including planning of annual budgets and operationalisation of any changes that happen within the year. Finally, you have the ability to work effectively across cross-functional teams and possess excellent communication skills in order to clearly convey ideas and influence top management.

• Weekly performance management on key topline KPIs and OKRs in order to analyse issues/opportunities and recommend action plans to each market on how to course correct

• Monthly Performance Reviews with analysis of incentives campaigns, pricing, subscriptions, performance marketing and brand media

• Quarterly market level deep dives to provide a comprehensive 360 view of what’s working/not across all marketing channels in order to unlock growth opportunities

• Strategic thought partner to local teams on how to drive growth, including sharing of case studies across the region to scale best practices

• Manage OKRs including monthly performance management, analysis of trends and re-modelling of targets once per quarter

• Build projects to drive OKRs, leveraging on other cross-functional teams within regional marketing

• Identity and lead process improvement opportunities on measurement and tracking of performance

• Building strong relationships with internal stakeholders across regional and local teams to influence any changes in strategy and drive growth in the region

Project Coordinator (Assistant to Project Manager)

Salary: Up to $4000

Working hours: 44hours a week

Working Location: Tanah Merah Coast Road / Changi Area

Main responsibilities:

Responsible for documenting all relevant project information, including meeting minutes, contracts, change orders, and other project-related documents.

Job Details:

1. Performing administrative duties such as scheduling meetings, minutes meeting, answering phone calls, and organizing project data.
2. Preparing and organizing project documents such as contracts, permits, specifications, and plans.
3. Communicating with project stakeholders including managers, contractors, and subcontractors to ensure they are aware of project timelines, goals, and requirements.
4. Collecting, reviewing, and tracking project progress and performance reports.
5. Updating project schedules and timelines as necessary and preparing reports that highlight project status and key metrics.
6. Ensuring that project documentation is properly filed and readily accessible for those who need to access it.
7. Coordinating with vendors to purchase supplies and materials for the construction projects.
8. Assist in creating and managing budgets and tracking expenses to ensure that all costs fall within the budget allocated for the project.
9. Assist in monitoring and maintaining project compliance with safety and regulatory standards.
10. Assisting the project team in any other duties that may arise to ensure the successful completion of the project.

Basic requirements:

1. Knowledge in construction industry will be highly advantageous.
2. Should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
3. Knowledge of MS Office / AutoCad / Minutes of Meeting
4. Able to work closely with suppliers to identify and mitigate potential risks, ensuring a smooth and successful procurement process.
5. Candidate must possess at least a Diploma or higher in related discipline.

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

What we seek to accomplish together:

Scrum Masters are lead-from-the-front technology and agile delivery experts who are deeply dedicated to a project. They partner with clients to translate requirements into actionable user stories and lead multi-functional development teams to shepherd those stories into working products on time and on budget. 

What You'll Do 

• Define and work within an agile project governance framework (e.g. establish team cadence, facilitate Scrum events, manage dependencies, issues and risks) 
• Partner with the Product Owner to define the product roadmap, owning the structure and content of the product backlog including user stories that effectively communicate stakeholder requirements and that are easily consumed by software development teams 
• Be the functional and subject matter authority for the solution and act as the liaison between product, technology, business and governance teams 
• Drive delivery across multiple domains, e.g. define and validate the technical approach, strategy and deliverables with technical leads; lead quality engineers/testers in the execution of test plans and verification of sprint feature releases; facilitate UAT and business acceptance.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Project Manager

Internal Code: A24029

What will you do?

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

What are we looking for?

• At least five years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

Key Responsibilities:

• Lead the roll-out of SAP SuccessFactors throughout the APAC markets in synchronization with the global Core HR system strategy.
• Act as a primary liaison and main point of contacts between regional/local HR teams and the global IT team, ensuring that project deliverables meet business needs.
• Provide ongoing support for all SAP SuccessFactors modules post-rollout, addressing any functional or user-related issues.
• Manage roll-out project timelines, resource allocation, budgeting, and risk mitigation to ensure successful delivery within scope.
• Be the point of contact between Core HR global project team and local providers / local IT system teams, to manage interfaces set up & implementation: from detailed design writing to interface testing, roll-out & support in close coordination with local IT teams.
• Facilitate training programs for end-users and develop comprehensive documentation aligned with global standards.
• Regularly assess system performance and recommend improvements or enhancements where necessary.
• Serve as the main point of contact for all regional HR IS inquiries, guiding stakeholders through solutions or escalations on the various HR systems at Beauty Division or LVMH Group level

The position analyses the hotel’s results and performance in various revenue streams and revises/recommends strategies and expectations based on the statistics and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily tasks and operations review to drive and optimize Rooms and F&B revenue
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.
• Completes the daily, weekly and monthly revenue management checklist.

Involvement in Wide Job Function Actions/Relationships

• To support Revenue in Rooms and Food and Beverage daily reporting and promotional campaigns
• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Works closely with the Food and Beverage management team and outlet managers to analyze and monitor to ensure optimal table optimization for F&B outlets

• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop.
• Performs any other duties and responsibilities that may be assigned.

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities:

• Support annual audits and assessments to ensure compliance.
• Assist in the development, maintenance, and implementation of compliance policies, procedures, and guidelines.
• Document and map current business processes related to compliance, identifying areas for improvement.
• Assist in the implementation of compliance-related initiatives and projects.
• Coordinate audits and inspections by regulatory agencies.
• Assist in internal and external audits by providing necessary documentation and insights.
• Provide guidance and support to internal teams on compliance matters.
• Maintain accurate and up-to-date records of compliance activities and documentation.
• Keep abreast of industry trends and best practices in compliance and business analysis.
• Perform ad hoc duties as assigned.

• Bachelor’s degree in Business Administration, or related field
• Minimum 1 year of relevant experience, preferably in the tech/SaaS space
• Detail-oriented with a focus on accuracy and quality
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Ability to communicate effectively with stakeholders at all levels of the organization
• Familiarity with risk management and audit processes
• Having experience in supporting audits, such as ISO 27001, PCI DSS, and SOC2 Type 2, is a plus

JOB DESCRIPTION

· Liaise with customers

· Deliver services that meet customer services

· Resolve customer management conflicts

· Coordinate with suppliers / contractors

· Plan delivery of services according to customer needs

· Execute appropriate solutions to address customers queries based on sales / customer management knowledge

· Manage key accounts through maintaining contact close contact with existing clients

· Research potential sales opportunities.

· Communicate requirements and activities to stakeholders

· Other Ad-hoc duties

REQUIREMENTS

· At least 3 years’ experience in related field

· Able to multi-task and work independently without much supervision

· Willing to work overtime whenever required

*Only shortlisted candidates will be notified

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

We are seeking a skilled and motivated Business Data Analyst to join our dynamic team. As a key member of our data analytics department, you will play a crucial role in extracting insights from large volumes of data, driving data-driven decision-making, and contributing to strategic initiatives across multiple countries (MY/AU/PH/SG). The successful candidate will be responsible for data visualization, resolving data quality issues, implementing data automation solutions, automating report generation, and incorporating artificial intelligence into workflows and staying up to date with the current technologies . Your expertise will be pivotal in automation processes, generating actionable insights, and effectively communicating findings through presentations. 

Responsibilities:

Automation: 

• Implement and maintain automated data pipelines and processes to streamline data collection, transformation, integration, and report generation. 
• Enhance efficiency and reduce manual effort by developing and overseeing automated workflows. 

Data Manipulation: 

• Manipulate and analyze large datasets to uncover trends, patterns, and insights that drive business growth and inform strategic decisions. 
• Utilize advanced data manipulation techniques to prepare data for analysis. 

Data Visualization: 

• Develop and maintain effective dashboards, reports, and interactive data visualizations. 
• Convey complex information to stakeholders and monitor key performance metrics through visual storytelling. 

Data Quality: 

• Identify and address data quality issues by collaborating with cross-functional teams. 
• Ensure the accuracy, consistency, and integrity of data sources to maintain high data standards. 

Machine Learning and Forecasting: 

• Collaborate with the team to explore machine learning opportunities. 
• Leverage data to build predictive models and enhance business processes. 
• Utilize historical data and statistical methods to create accurate forecasts and predictive models for various business metrics. 

• Provide actionable insights to support business planning and decision-making. 

Insight Generation: 

• Analyze data to identify trends, opportunities, and areas for improvement. 
• Generate actionable insights that drive strategic decision-making and support business objectives. 

Effective Storytelling: 

• Translate complex data findings into clear, concise, and compelling narratives. 
• Use PowerPoint and other presentation tools to communicate insights to both technical and non-technical audiences. 

Market Research: 

• Conduct thorough market research through webscraping to analyze market penetration and identify opportunities for expansion and growth. 
• Provide recommendations based on market analysis to support business development strategies. 

• Bachelor’s degree in Data Science, Business Analytics or a related field. 
• Proven experience in Data Analysis, Data Visualization, and Data Automation. 
• Proficiency in Data Analysis tools and languages such as SQL, Python, and visualization tools like Tableau. 
• Strong understanding of statistical methods and predictive modeling techniques and Artificial intelligence implementations. 

Personal Attributes: 

• Strong analytical mindset with a passion for data-driven decision-making. 
• Excellent problem-solving skills and attention to detail. 
• Excellent communication and presentation skills. 
• Ability to work collaboratively in a team environment. 

• Self-motivated with a proactive approach to identifying opportunities and solving problems. 

This position is responsible for helping the Company achieve its ongoing growth plan in the commodities industry. The primary function of this position is business development, mergers and acquisitions encompassing all aspects of an investment project.

• Assist to formulate and value business strategies and lead the development of detailed enterprise valuation models & returns analysis. 
• Write internal investment memorandums to be presented to senior management
• Assist in actively looking for M&A/Investment opportunities within the region via regular interaction with financial advisors and other key external stakeholders
• Present investment opportunities at different investment committees
• Lead and/or assist in full transaction life cycle (documentation, due diligence, negotiation, counter party management and execution)

• Lead and/or coordinate with internal stakeholders in the company the development of an investment opportunity:
  • Work with commercial team to understand & critically analyze business rationale
  • Work with Finance, HR & IT functions to analyze the corresponding implications on an investment opportunity
  • Work with Legal to review transaction documents (Shareholder Agreement, Share purchase agreement, etc.)
  • Work with industrial team to analyze capital expenditures, operating expenditures, maintenance and other industrial definitions

Summary / Positioning 

Pipeline and Business Development is an executive function in B2B SaaS- and one of the three core pillars of GTM (marketing, pipeline, sales) for each of our regions.

You will have a seat at the table as a GTM leader for your region, in conjunction with the sales and marketing leadership team, helping devise and execute pipeline growth strategies in alignment with the Global Vice President of Pipeline & Growth. 

Job Description

The Senior Director of Pipeline & Business Development is the GTM leader for pipeline growth within their region. This role is responsible for driving pipeline growth, by directly leading a team of inbound and outbound business development professionals, while helping sales and channel build effective pipeline generating strategies across the region. 

In addition the Senior Director of Pipeline & Business Development will lead two global teams: the Digital Support team composed of digital chat agents to help qualify demand generated directly through our webchat experience and our global Account Intelligence & Expansion team, driving deeper persona expansion. 

Responsibilities:

• Be the GTM leader for pipeline growth and operate as the subject matter expert for pipeline generation and management across the region.
• Own the Business Development inbound and outbound pipeline and opportunity goals, while driving all prospecting efforts across all sources
• Own the Digital Support and Account Intelligence & Expansion teams to positively impact our global pipeline generation efforts
• Build and execute a full sales funnel for all new business prospecting within the region and pertaining subregions:
  • Identify and build out buying journeys, decision making units, ICPs
  • Help create a world-class prospecting tech-stack for prospecting in conjunction with Sales Effectiveness team
  • Work in hand with the pipeline operations and analytics team for driving data and insights to performance manage across your teams
  • Drive world-class account based prospecting methodologies across a buyer-centric framework
• Develop and drive the strategy for all inbound and outbound playbooks for pipeline generation and conversions while inspiring two teams: Sales Development Representatives (inbound and lead driven) and Business Development Managers (outbound and intent signal driven) across multiple markets and industries
• Drive the GTM framework of lead and account qualification
• Work with our Sales Effectiveness team to strategize our lead management platform, sequence strategies and identify new prospecting tools for automation
• Be a leader of leaders - be accountable for managers up to directors, to operationalize your team across the organization

Team Summary

The Credit Settlement Risk (CSR) team is part of the Risk function and acts as a 2nd Line of Defence. CSR is responsible for protecting Visa and its shareholders from financial loss and goodwill damage because of a member’s failure to fulfil its settlement obligations.  In line with Visa’s growth strategy requiring a balanced and sustainable approach to risk / reward, credit & settlement risk is one of the significant risks that Visa Asia Pacific undertakes.    

What a Director, Credit Risk Management does at Visa:

• The role requires to be a strategic leader, supporting the head of function in setting and delivering the strategic direction and goals on collateral management, managing key stakeholder relationships. In addition, the role requires to be a subject matter expert in leading new collateral initiatives for clients in Asia Pacific and work with the credit analysts to appropriate mitigating measures to manage the credit risks.
• The role requires strong leadership, influencing and stakeholder management skills. Key to the role will be a proactive forward-looking approach to enhancing the Credit & Settlement risk capabilities to support business growth strategy whilst balancing an appropriate risk / reward outcome. There will be a strong emphasis on the use data and analytical capabilities to improve processes, become more effective and provide better insights to actively make better risk management decisions. 
• The ability to take a portfolio approach to managing and understanding of the Asia Pacific client base as well as a good understanding of the CSR framework and systems.
• The role will require to lead and maintaining a strong relationship and partnering with Global Credit & Settlement function, complying with the Global Risk policy and procedures, supporting, active participation and as appropriate influencing global projects to support Visa Asia Pacific.  
• The Director will report directly to the Senior Director, Asia Pacific Credit Settlement Risk. 

Why this is important to Visa

As a Director in the AP Region, the incumbent is responsible for leading and managing the strategic CSR projects and coordinating the relationship with Global CSR Center of Excellence ensuring that AP CSR is aligned to the Global framework and risk appetite.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24059

What will you do?

1. Requirement Gathering and Analysis:

• Work with stakeholders to elicit and document detailed business and functional requirements
• Translate business needs into technical specification for the development team
• Work with UI/UX designer in providing low-fidelity design prototypes with good grasp of UI/UX principles
• Develop and maintain a prioritized product backlog
• Support development team with sprint planning and daily scrums
• Work with project/product manager in facilitating workshops and meetings to gather and refine product requirements.
• Conduct analysis of existing products relevant to mental health, mental wellness, behavioural changes, and user feedback to inform product roadmap decisions.
• Identify and define KPI metrics to assess product performance and identify opportunities for improvement or optimization.

2. User Stories and Use cases

• Create comprehensive user stories and acceptance criteira
• Develop use cases and scenarios to illustrate user interactions with the app.
• Work with stakeholders to elicit and document detailed business and functional requirements

3. Stakeholder management

• Work closely with project manager
• Act as a liaison between business stakeholders and development team
• Ensure clear communication and understanding of project goals and requirements
• Mange stakeholder expectations and ensure their needs are met throughout the project lifecycle.

4. Quality Assurance

• Collaborate with QA teams to define test cases and ensure thorough testing of the app
• Participate in user acceptance testing (UAT) and validate that the final product meets the business requirements

5. Document and Reporting

• Maintain comprehensive project documentation, including requirements, user stories and process flows.
• Provide regular updates and reports to stakeholders on project progress, risks and issues.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 5 years of experience in product management, business analysis, or product ownership roles within the tech industry.
• Experience in healthcare is a plus.
• Strong understanding of product management principles, including requirement elicitation, roadmap planning, and agile development methodologies.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Familiarity with data analytics is a plus.
• Knowledge of SaaS requirements for medical device ISO 13485 will be plus
• Proven experience as a business analyst in mobile app development projects and administrative dashboards
• Familiarity with full-stack solutions
• Experience in SaaS registration
• Understanding of full-stack development frameworks and technologies
• Ability to understand and create technical documentation
• Ability to create clear and concise and user stories, use cases and process flows
• Ability to create acceptance criteria, test cases and UAT
• Experience with Agile methodologies
• Knowledge of SaaS requirements for medical device ISO13485 will be plus

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

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