• The development of a functional and validated technical system, including demonstrators and prototypes.
• Representation of all technical disciplines including System Engineering roles (Requirements Engineer, Product Architect, Product Integrator and Functional Safety Manager).
• Coordination, Monitoring and Control of tasks, inside the technical disciplines (Hardware, Software, Mechanics, Optics and Test), related to the product development.
• Consolidation of the results of the technical disciplines and presentation with the Project Manager.
• Primary contact person for technical problems and questions.
• Overview of the status from all R&D disciplines.
• Responsible for the technical parts during Risk Management activities.

• Preparing business and sales reports for the team and management
• Data Management using excel, power BI
• SAP and other price system operations
• Assist in the Business planning and consolidation activities
• Perform numerical analyses for management and team as and when required assist in other ad-hoc analytics projects

Job Description

• Perform end to end recruitment process
• Sourcing candidates via various methods such as posting job advertisements on job portals and social media
• Screen resumes and arrange interviews with candidates
• Provide administrative support to the HR Executive

Job Requirements

• Bachelor's Degree in any field

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Working Hours: Monday to Friday, 9:00 AM to 6:00 PM

• Demand Planning & Analysis Prepare PSI analysis reports.
  Collaborate with Sales & Marketing teams to review sales and inventory status.
  Use PSI management systems for sales forecasts and shipment plans.
• KPI Management Monitor SFA/Channel PSI coverage rate and inventory management.
  Analyze troubled areas by model to improve KPIs.
  Publish weekly PSI KPI reports.
• Coordinate S&OP Meetings Provide statistical sell-out and channel stock analysis.
  Discuss action items during meetings.
• Channel PSI Updates and Forecasting Review Regularly update and analyze channel PSI (sell-out analysis).
  Review overall forecasting performance.
• Managing EOL/NPI Products Track EOL/NPI sales and inventory status.
• Inventory Management Monitor long-term inventory levels and optimize DIO.

Requirement

• Min. Diploma in Business Administration or Logistics.
• Minimum 2 years relevant experience in SCM, Inventory planning, Order management.
• Excellent analytical/problem solving skills.
• Good interpersonal/communication attitude.

If you meet the requirements of this role, please email a detailed resume to [email protected] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are seeking a highly skilled and experienced Project Manager with a strong background in payments and banking to lead and oversee our projects in this domain. The ideal candidate will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. They will also be responsible for effectively communicating project expectations to team members and stakeholders in a timely and clear manner.

1. Lead the planning and implementation of projects related to payments and banking, including defining project scope, goals, and deliverables.
2. Develop full-scale project plans and associated communication documents.
3. Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
4. Liaise with project stakeholders on an ongoing basis to manage expectations and ensure satisfaction.
5. Delegate tasks and responsibilities to appropriate personnel.
6. Identify and resolve issues and conflicts within the project team.
7. Identify and manage project dependencies and critical path.
8. Track project milestones and deliverables.
9. Develop and deliver progress reports, proposals, requirements documentation, and presentations.
10. Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
11. Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
12. Define project success criteria and disseminate them to involved parties throughout the project life cycle.
13. Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements.
14. Develop best practices and tools for project execution and management.

1. At least 5+ years of experience in project management in the payments and banking sector.
2. Proven experience in strategic planning, risk management, and change management.
3. Proficient in project management software tools.
4. Strong leadership, interpersonal, and team-building skills.
5. Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
6. Knowledge of banking and payments regulations and compliance requirements.
7. Experience working with cross-functional teams and managing stakeholders at all levels.

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan

• Review project plans to determine the time frame, costing and the procedures for accomplishing the projects
• Execute a range of process activities beginning with the request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity, and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget

• Document and track project scope, changes, issues and risks that affect implementation
• Manage and plan the resources needed from user requirement, development of functional specification, testing and user training
• Work with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Hold regular status update meetings with team

• Strong communication skills

• Graduate from Bachelor's Degree, Plus point with experience in Software Developer / Business Analyst
• 5+ years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred
• Ability to talk to customer stake holders and impress/influence them with enterprise experience and knowledge 
• Relevant experience for the type of projects being hired for
• Able to understand customer pain points and address customer escalations and concerns
• Able to understand the need for projects to be profitable and negotiate with customer on maintenance and CR pricing.

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Job Description

• Perform end to end recruitment process
• Sourcing candidates via various methods such as posting job advertisements on job portals and social media
• Screen resumes and arrange interviews with candidates
• Provide administrative support to the HR Executive

Job Requirements

• Bachelor's Degree in any fields

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description

• Investment Strategy: Conduct global research analysis to formulate investment strategy of fund-of-funds products. Identfiy investment opportunities and forecast investment trends.
• Portfolio Management: Manage fund-of-funds portfolios to deliver outperformance based on investment objectives. Ensure portfolio compliance with relevant regulations and internal guidelines.
• Fund Evaluation: Perform fund research and due diligence to support fund-of-funds products and conduct portfolio construction analysis to enhance investment performance.
• Product Development: Identify new investment trends and liaise with internal colleagues and external fund managers to develop new products.
• Business Development: Provide global market insights and present investment solutions to investors.

Job Requirements

• Bachelor’s degree in Finance, Business or related disciplines
• 5 years of related experience.
• Experience from the Financial Institution or Fund House
• Solid experience in investment strategy and research of funds. with proven track records
• In-depth knowledge of global market dynamics and different asset classes
• Experience in China QFII investment process
• Experience in developing new investment products
• Strong presentation and report-writing skills
• Strong interpersonal and communication skills
• Fulfill MAS licensing requirements, familiar with MAS regulations
• Fluent in English and Mandarin

**PLEASE STATED YOUR CURRENT COMPENSATION & NOTICE PERIOD IN CV**

1. Supervise daily fund operation tasks such as preparing trade instruction and settlement, position reconciliation and corporate actions, expense payment processing and cash management.

2. Provide end-to-end (Spot, Forward, NDF) processing support on Foreign Exchange settlements.

3. Ensure accuracy and timeliness of trade validation, settlement, reconciliation, control checks, investigation and exception handling are being performed

4. Understand key business requirements that impact operation and work with internal teams to ensure business demands are met.

5. Partner with various departments to streamline processes and create new workflows.

6. Handle new business projects including new products roll-out and system UAT.

7. Escalate requests from internal and external clients and prioritize them in terms of importance and feasibility.

8. Contribute to operational workflows, and infrastructure addressing internal and external requirements.

9. Perform such other duties as shall from time to be directed by the management.

10. Set up all operational and business aspects for the company including:

11. Set up, review and implementation and improvement of operating workflow, including fund accounting, trade support, settlements, reconciliations, collateral management, capital calls & distributions and counterparty reporting.

12. Perform AML/KYC assessment and approval for investor and counterparty on boarding.

13. Assisting FATCA & CRS Responsible Officer in FATCA & CRS implementation and reporting for the firm.

16. Periodic valuations (including external valuations and internal valuation control coordination).

17. Monthly reporting.

18. Set up proper system to ensure proper record keeping and information management on information, filing, archiving etc for external and internal audit and compliance purposes.

**PLEASE STATED YOUR CURRENT COMPENSATION & NOTICE PERIOD IN CV**

• Responsible in monitoring and responding to the manager's email,
• Preliminary drafting of correspondence on the manager's behalf,
• Delegating work in the manager's absence,
• Diary management, planning and organising meetings, taking action points and writing minutes, preparing papers for meetings,
• Organising complex travel, planning and organising events,
• Improving office systems
• Conducting research, preparing presentations, managing and reviewing filing and office systems
• Managing ad hoc projects

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specialising in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

As part of the Business Development team, you will help identify, qualify, pursue and help win strategic and tactical new business. You will oversee business development initiatives and guide them from the lead phase through close. The role is focused in Singapore, but with a path to grow and contribute regionally.

We are fortunate to partner with forward-thinking clients, including most of the region's banks, insurance, government, telco and more. The credentials you would be working with are:

• A world class research, design, and creative team with ample recognition in the region
• A strong design and engineering portfolio of projects and programs (like Mobile Banking, and Global Websites) delivered for dozens of the regions largest enterprise clients, particularly in Banking, Insurance, Telco, and Government

The role is wide-ranging and challenging - you'll be an active and important part of supporting our ongoing growth. You'll work directly with our leadership and regional leads and alongside other members of our supportive and fun-loving business development team.

Key Responsibilities

• Work closely with the business leadership, Design and Engineering teams to manage the response to large strategic RFP’s and proactive opportunities.
• Lead relationships with Alephs strategic partners technology platform partners like Adobe, Salesforce, Sitecore, AWS, Azure, as well as banking specific platforms such as Backbase, Temenos, Thoughtmachine, and others.
• Drive the day to day pipeline operations, from ensuring the CRM is up to date to triaging and managing inbound leads.
• Help define and manage the new business process for Singapore
• Identify growth opportunities and proactively pursue new client opportunities.
• Manage and qualify inbound requests.
• Handle approaches, follow ups and tracking of new business leads.
• Help lead cred/pitch meetings.
• Help complete RFPs and RFIs.
• Coordinate with the Global Business team on inbound lead routing and cross office pitches.
• Coordinate and help manage internal pitch procesHelp lead internal new business meetings and processes.
• Help keep the executive team informed of the business development pipeline and status.
• Be an advocate for Aleph, its ways and philosophies to new clients.
• Keep up to date on latest market shifts and trends.
• With as a result, sustainable adding of net new clients / logos to the Aleph portfolio in Singapore

Prerequisites

• 5+ years of experience in a digital agency environment is a plus, specifically in a business development, client services or strategy function.
• A detailed understanding of the business development process, tools and deliverables generally required.
• Proven ability to manage senior relationships with prospective clients and partners from first meeting through deal completion.
• Proven ability to present and communicate clearly to perspectives, internal teams and existing clients.
• Keen on exploring new opportunities and technologies in AI and keeping uptodate.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Position: Business Development Manager, Lubricants & Energy, SEA

Reporting to: Hierarchically to Managing Director, Singapore and functionally to APAC Business Group Director, Lubricants & Energy

Key Objectives

The Business Development Manager is responsible for identifying, developing, and converting new principals, new accounts, and new project opportunities to improve IMCD’s market position in the Lubricants & Energy segment, and achieving positive financial growth in Southeast Asia. In addition, he/she is responsible for managing local activities related to achieving sales goals in Singapore.

Job Responsibilities

· Fully understand IMCD’s product portfolio in SEA and its benefits to ensure value selling.

· Work closely with the Business Group Director Lubricants & Energy, MDs, and local sales teams to develop a product portfolio and fill product gaps in the region.

· Give assistance to the local sales teams to prepare a customer-focused plan for developing regional work in line with the overall objectives of the Lubricants & Energy strategic business development plan. This includes identifying (hunting) key target customers and potential barriers interfering with achieving strategic objectives and proposing effective and appropriate solutions.

· Support the local sales teams, meet potential customers when necessary, and ensure a robust pipeline of opportunities.

· Manage relationships with (key) principals for the Lubricants & Energy segment and support the introduction of new principals/products to the markets together with the local sales teams.

· Measure activities across the region (incl. sales) to ensure that they are in line with business aims and propose remedial action where appropriate.

· Regional point of contact for assigned Principals for commercial (price, budget, customer inquiries, etc.) and technical questions.

· Regularly report IMCD regional performance (volume/product/country + key business opportunities).

· Participate in business reviews with the principal’s commercial and technical teams.

Sole Contributor for Sales and Development - Singapore

· Identifying key decision makers & develop strong relationship with customers to support retention and translate into new revenue opportunities, programs to retain and grow existing accounts.

· Ensure profitability of the business by achieving monthly sales targets & market share through direct selling & monitoring performance against targets and by securing business with new & existing customers. Develop organic growth with both existing and new customers. Manage adequately stocks adaptors (working capital) of the product line.

· Develop and implement segment-specific sales actions plan for the assigned markets to achieve order, revenue and margin projections through value-based solution selling. Lead and manage sales strategy formulation and execution for key accounts. Drive customized solutions manage and market opportunity pipeline.

· Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided to fulfil key customers' needs.

· Liaise with internal departments to maximize sales opportunities. Provide concise and adequate reporting and information-sharing on a regular basis. Maintain detailed customer profiling database and provide business analysis.

· Create network with local contacts at key potential new Principals to drive opportunities for growth.

· Report business activities, key projects, and competitive information to our principals on a regular basis. And ensure meeting the Principal’s targets and formulate strategy with the principals to achieve growth projection.

· Expedite solutions to customer problems and complaints to maximize satisfaction.

Supplier Expansion

· Work closely with the Principals and their Technical staff to pro-actively innovate and respond to market needs, implement improvement plans and solve problems. A key success factor of this job would be inter-personal skills and relationship building – both internally and externally.

· Drive regular reviews with existing key principals to ensure strategic alignment and constant mutual growth

· Lead supplier expansion initiatives including the acquisition of new suppliers or new products/regions/markets of existing suppliers to fill portfolio gaps in close collaboration with the Business Unit Managers and Business Groups

· Research and identifies new markets that fits into the growth strategy defined for SEA region

Digitalisation

· Establish a positive digitalization and support the implementation of tools like SalesForce, Einstein Analytics, MyIMCD as market leading B2B platform, Virtual visitor and a renewed IMCD website and/or other channels in close collaboration with the Digitalization manager

· Helps direct development of customer-facing web platforms and digital experiences.

Business Development Roles and Responsibilities in SEA

Reporting to and working closely with Regional Business Group Director of Lubricants & Energy to develop and implement sustainable profitable growth strategy that is suited for the industry, applicable to Southeast Asia market allowing IMCD to develop effective and efficient relation with suppliers and customers of the industry.

He/She will have responsibility to develop for IMCD in the subregion robust networks with various levels of suppliers of the industry to provide balanced product portfolio to supply to customers.

In this function, the Business Development Manager will work closely with Regional Technical, Regional Marketing focal points and Business Unit Managers of the business group to implement growth strategy and to manage special projects with key suppliers and key customers.

Requirements

· Degree in Chemical Engineering or equivalent

. At least 5 years of experience in Sales or Business Development in the chemical industry

. Very good communication and negotiation skills in English

· Strong persuasion and negotiation skills to manage principals

· Ability to manage technical and pre-sales projects

· High level inter-personal skills and intercultural sensitivity to develop strong business relationships

· Excellent skills to inspire, motivate and train commercial and technical employees located in dispersed locations

• Manage invoicing and payment collection process.
• Coordinate with sales for accurate invoicing.
• Track and follow up on overdue payments.
• Address product inquiries and stock availability.
• Prepare proposals and update sales information.

Requirements:

• Minimum 3 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Volunteer Management Executive

5 days work week (Mon to Fri)

Hybrid work arrangement

Duties and responsibilities

• Support the development, implementation and constant improvement of the Volunteer Management structure and process and centre compliance.
• Giving input on volunteering programmes and community outreach projects in discussion/collaboration with centres
• Supporting the development of relevant training content
• Establishing and leveraging on volunteer relationships to develop deeper and more sustainable partnerships for company
• Managing the volunteer database and generate insights and recommendations from volunteering data
• Conducting regular volunteer needs assessments
• Managing communications and mobilisation of volunteers according to needs on the ground
• Assisting on the development of appreciation incentives and events for volunteers
• Enlarging base of corporate volunteering partnerships
• Identify publicity needs for volunteer campaigns and support development of publicity materials required
• Manage volunteer relationships which includes managing new volunteer signups, developing and tracking engagement plans.

Job Requirements

• Degree Holder in relevant qualifications.
• Minimum of 1-3 years’ work experience in project/event management, training and programme development (for senior role – 3 to 5 years of working experience)
• Experience in volunteer management in the social service industry is advantageous

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Jacqueline Jessica Fong Hsin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License No: 99C4599

Personal EA License No: R21103226

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will be responsible for:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline.
• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Role Purpose:

The Money Movement Solutions team (MMS) at Visa is where innovation meets global money movement. Comprising of three cutting-edge products – Visa Direct, Visa Cross-Border Solutions and B2B Connect – MMS redefines the landscape of global financial transactions. These products and services are typically aimed at financial institutions, financial technology providers (FinTechs), remitters and foreign exchange businesses, across a multitude of movement movement flows such as B2B trade payments, P2P remittance transfers and C2B spend on multi-currency accounts. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. The Strategy, Business Planning & Operations function for Visa Money Movement Asia-Pacific is accountable for the development and execution of the functional strategy, the target setting and aggregate view of the sales metrics across the region and for operating on behalf of the Head of Visa Money Movement Asia-Pacific, to ensure the team meets or exceeds its financial and scorecard goals. The individual will contribute to the Strategy, Business Planning & Operations for Visa Money Movement across Asia Pacific. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s Commercial and Money Movement Business.

Responsibilities: 

What we expect of you, day to day:

Strategy:

• Support VP, Visa Money Movement Asia Pacific and the Strategy, Business Planning & Operations function in developing and driving the regional MMS strategy, key strategic initiatives, and plans in support of regional business growth and objectives.
• Collaborate and work with Visa Global and Asia Pacific stakeholders in ensuring that the major roadmap milestones and objectives are met.

Business Operations:

• Develop effective tracking mechanism that monitors and progress team towards these targets and objectives.
• Drive effective leadership and operations through management of key business processes, including coordination of financial forecasting and revenue management.
• Collaborate and coordinate with wider Visa teams in ensuring that program and project artefacts are up to date and ensuring that regional stakeholders have the resources to support Visa Money Movement business and initiatives across the region.

Governance:

• Support and drive the definition and implementation of key functional governance e.g., functional leadership meetings, executive reporting, and business objective reviews. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re looking for a Due Diligence Agent to join our Global Business team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to enable you to be successful in the role. If you are interested in starting your career in compliance, then this job role is perfect for you. You can read more about working as a Due Diligence Agent from our blog post here.

Your mission: 

The Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. You will be engaged in research and analysis and will use information supplied by external businesses and consumer customers, information already within the organisation, external vendor tools and their overall experience to effect due diligence controls on customers and counterparts of various characteristics.

The role as a Due Diligence Agent gives you the opportunity to:

• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events;

• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;

• Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification;

• Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;

• Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;

• Provide guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;

• When warranted, be capable of drafting SAR narratives to report activity deemed unusual;

• Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations;

• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;

• Support Wise in internal and external audits and regulatory due diligence process related queries reviews;

• Escalate any suspicions and/or concerns to the AML and Fraud teams for review

Our Due Diligence (Global Business) team is looking for a Team Lead in Singapore This role is a unique opportunity to have an impact on Wise’s mission, develop a high performing verification team and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. 

Your mission will be to develop a high performing verification team, to learn more about the compliance world, to improve the sometimes frustrating verification process for our customers, and to help millions more potential customers save money by using Wise!

The role as a Due Diligence Team Lead gives you the opportunity to:

• Develop a strong verification team and support agents on their personal growth path by scheduling, interviewing, hiring, organising team events.

• Help team members to understand their role in the mission through coaching, challenge or mediating debates, manage team’s resources and their relevant skills.

• Build connections between team members as well as cross-team and facilitate collaboration. Identify new collaboration needs on the team level.

• Owner of the team's entertainment budget. Keeping it up to date, syncing it with the rest of the leads in the group + Senior Leads.

• Help the team develop and measure KPIs for success while planning team capacity and focusing on customer experience.

• Increase the efficiency of the verification team while balancing the health and productivity of your agents.

• Develop effective operational processes, task allocation, training and performance management to deliver a great customer experience with a tightly managed cost base.

• Be accountable for quality assurance of verification performed, making decisions within our policy framework, and working with compliance to evolve both our policies and processes.

• Manage the training of the team on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime.

• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of recommendations and policies.

• Work with product teams, customer operations, and across compliance to manage operational impact of changes and drive initiatives to improve the customer experience, increase automation or improve operational efficiencies.

• Represent the policies, processes, and auditable verification work to regulators and auditors.

The HR Business Partner oversees the Human Resource processes.  Responsible for all prominent areas of recruitment and selection, employee development and retention, employee relations and enhancement of HR policies and procedures. Strong knowledge of local employment law and other relevant regulations to ensure compliance and update the internal processes.

Responsibilities:

• Understand resource needs and responsible for recruitment and selection
• Responsible for Work Pass Administration and Process
• Liaison with MOM and establish reputable relationship
• Complete new hire pre-onboarding paperwork and deliver onboarding program
• Complete Payroll Sheet for Payroll Serve                                    
• Maintain full employee database in Viewpoint and personnel folders              
• Responsible for Government Paid Leave claims processes
• Support learning & development initiatives and participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met
• Build relationship and establish rapport with all levels
•  Ability to identify human issues and handling them closely with HR Manager
•  Embrace Fortis values, culture and set the example
• ·Assists international employees with expatriate assignments and related HR matter
• Participate in employee engagement and teambuilding events to improve work relationships, build morale, increase productivity and retention. 
• Performs other related duties as assigned

We’re looking for a highly driven and motivated Business Development Executive (Restaurant Solutions) for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Sales Team Lead.

Responsibilities:

As a Business Development Executive, you will work as a member of our B2B sales team and will be responsible for the execution of our sales plan which includes:

• Introduce company’s products or services to potential customers and negotiate sales over the phone or in person
• Address customers’ questions and concerns accurately
• Maintain consistency in quality of calls and service standards
• Commit to departmental and individual sales targets assigned
• Work closely with the Vendor onboarding team to ensure smooth onboarding and activation of accounts signed
• Gather market insights on deals to target in the space
• Proactively identify potential clients and build collaborative relationships with them
• Serve as primary point of contact for holistic account relationship
• Spontaneous to collaborate cross-functionally with internal teams as part of a persistent commitment to provide top-notch support to potential clients
• Manage and expand relationships with top restaurant key partners and identify growth opportunities to collaborate for further business developments

WE ARE OPEN! JOIN OUR GROWING TEAM!

We're not just another outsourced events and sales company; we're innovators who tackle everyday challenges with creativity. As we expand globally, we're on the lookout for talented individuals like you to join us on our journey and become industry leaders.

Why choose us?

1. Career Development

• We are determined to provide you with the necessary resources, mentorship, and growth opportunities to fuel your professional advancement

2. Travel Opportunities ✈

• We encourage collaboration among our offices and teams worldwide. As a result, team members may have opportunities to work on projects that involve travel to other cities or countries, fostering a deeper understanding of diverse cultures and business practices

3. Personal Growth

• We offer a wide range of learning and development opportunities, including workshops, training sessions, and mentorship programs. We believe that growth happens when we push our boundaries

Why you'll love it here:

• Dynamic Team Environment: We value teamwork, fun, and a cohesive working environment that sparks creativity.
• Progression Opportunities: We're committed to helping individuals grow both personally and professionally, providing a platform for advancing your career.
• International Exposure: Connect with teams worldwide and broaden your horizons through cross-border learning.

Who are we looking for?

• A growth mindset – the belief that abilities and intelligence can be developed through dedication and hard work
• Team members with the attitude that is more likely to share knowledge, seek guidance from others, and contribute to a supportive and knowledge-sharing culture within the organization

Interested in being a part of our dynamic team? Apply today and be ready to elevate your career to new heights!

Singaporean Only!

Contact Pei Qi @91390755

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Global Brew Crew is seeking a Senior Franchise Business Managerto manage, develop and grow our Franchise Partners and advance our ambition to be the global franchisor of choice in Coffee & Tea. You will transform the way we engage with our Franchise Partners, to systematize and have better visibility and structure.

Key Responsibilities

In collaboration with a cross-functional team including Operations & Training, Marketing, Finance, Supply Chain and HR, you will:

• Build trust and strong relationships with Franchise Partners through continuous engagement and performance monitoring to advance our shared goals
• Establish operating rhythms starting with annual business planning, quarterly business reviews, monthly reporting and operational audits to uncover and execute on areas of opportunity
• Assist with the development and implementation of Franchisee-specific business plans and budgets
• Interpret business performance reports, benchmark and suggest corrective actions where necessary
• Protect Brand integrity via implementation and measurement of Standard Operating Procedures
• Identify and communicate formal training needs to the training department for training intervention
• Monitor and feedback information about competitor activity within his/her region
• Identify in-store training needs and implement (OTJ) on the job training interventions and coaching
• Collaborate with Marketing Business Partner to influence and support Franchise marketing strategies and implementation of national marketing campaigns. Enforce correct use of all supporting elements i.e. point of sale, premiums etc.

Your Ingredients

• Degree/Advanced/Higher/Graduate Degree in related field
• Experience in progressively responsible roles, including 5+ years with a well- established food industry/QSR company, preferably coffee & tea
• Experience with multi-unit retail and international franchise, preferably with market entries
• Financial and business acumen: demonstrated ability to uncover and exploit opportunities to optimize operations and profitability
• Strong understanding of operations and logistics, particularly as they relate to execution of marketing programs (retail, food & beverage and franchise experience a plus)
• International business background and experience working across cultures
• Growth mindset
• Approaches issues and opportunities in a collaborative but independent manner
• International travel when required

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives:

· FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.

· RESPECT - We are inclusive and honour each other’s values, opinions and diversity.

· OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.

· TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.

· HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

Do you thrive on exceeding goals? Are you passionate about building a successful sales career? If so, we want to hear from you! We're looking for a driven Business Development Manager to join our team.

What we do

Work often takes you out of the office - so shouldn't your work transactions be able to go with you?

Recently awarded the Top 10 Singapore Startups 2023, Octomate is a one-stop workforce management fintech that enables workers to process leave, claims, timesheets, and get paid instantly on the go. It serves world-class brand names from different industries from logistics, FMCGs, oil and gas to staffing and manufacturing.

Responsibilities:

• Identifying, connecting, and engaging with potential customers in mid-market segments
• Develop and execute sales strategy for effective penetration of the Southeast Asian market. Proactively generate leads and maintain a robust sales pipeline through strategic networking.
• Actively pursuing new business opportunities and building relationships with key decision-makers.
• Develop a deep understanding of our workforce management fintech solution to tailor it to each client's specific needs.
• Closing sales deals, exceeding monthly and quarterly targets, and negotiating terms effectively.
• Stay ahead of the curve by keeping up-to-date on industry trends, competitor activity, and market developments to refine your sales approach.
• Maintain meticulous records of sales activities, leads, and opportunities. Deliver insightful reports and forecasts to guide sales strategies.

Ideal Candidate:

• Possess a Bachelor's Degree in Business Administration, or a relevant field.
• Have at least 3 years of experience in B2B Sales within SaaS or IT services companies.
• Demonstrate a history of exceeding sales goals and achieving outstanding results.
• Think strategically and solve problems with resourcefulness.
• Possess a deep understanding of SaaS solutions and a proven track record of success in selling them.
• Be highly goal-oriented and thrive in a fast-paced environment.

Fuel your growth in a high-flying B2B SaaS startup:

• Join our dynamic team and be part of a company on the rise.
• Opportunity to drive enterprise sales within the mid-market segment.
• Enjoy exceptional opportunities for career progression in a rapidly expanding company.

*We regret to inform only shortlisted candidates will be notified

The Project Engineer shall report to the Project Manager or the Head of Department for Project Management and Site Integration. The Project Engineer shall be responsible for the project assigned by carrying out the following:

• Coordinate with project team members in achieving the project targets (technically and commercially) set by the management.
• Execute the project plan within schedule, budget and resources.
• Coordinate with project team members, stakeholders, vendors, sub-contractors, and customers.
• Report project status to the project manager or steering committee
• Implement activities in the project execution phase according to the BEUMER Group Management System (BGMS).
• Deliver project and system documentation according to the BEUMER Group standard
• Attending project meetings with project team members, customers, consultants, sub-suppliers, etc. in achieving the targeted project plan.
• Coordinate closely with engineering, procurement, site management and QHSE teams to ensure on time delivery within cost budgeted.
• Managing third-party equipment delivery and logistics.