We are looking for a dynamic and creative individual to join our HR Business Partner team. As a HR Business Partner, you will work closely with the line departments in their transformation journey to achieve their objectives. You will also be part of the team to strategise and execute the tactical plans of NEA’s Strategic Workforce Plan to build a competent and resilient workforce that is aligned to the organisational directions and the external reality. You will be responsible for the following:

• Plan, manage and co-ordinate all the HR functions so as to ensure that they are carried out effectively and efficiently

• Deliver HR solutions and strategies, such as organisation design, that are aligned to achieve the strategic objectives of the line departments

• Partner the HR policy teams to develop, implement and evaluate HR policies

• Recruit talents via engagement, attraction and outreach, including the coordination/support of interviews and postings

• Compile and analyse manpower statistics for surveys

• Handle procurement paperwork for HR services and projects

• Organise outreach activities such as career fairs/talks/learning journey

• Attend to HR related requests or queries from external and internal stakeholders

Job Requirements:

• Strong interpersonal and communication skills with the ability to interact well with all levels of staff

• Able to work independently and is a good team player with strong drive and dedication

• Meticulous, resourceful and highly self-motivated

• Proficient in Microsoft office applications

• Able to work in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time

• Prior experience in the public sector would be an advantage

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--HR-Business-Partners-Department----Contract_JR-10000032627

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Oversee and review the work done by the finance team, performing variance analysis and providing insightful commentaries.
• Support business unit managers with necessary financial reports and analysis to enhance profitability and efficiency.
• Manage corporate taxation, review tax computations, and liaise with tax agents to ensure timely and accurate filings.
• Handle tax-related submissions, including COR, withholding tax, and ad-hoc requests.
• Manage daily cash positions and monthly cash flows to assess liquidity and ensure proper funding for ongoing operations and capital investments.
• Oversee treasury matters, including monitoring global currency markets, managing banking and forex activities, fixed deposit placements, and analyzing banking transaction fees for cost reductions.
• Maintain external relationships with bankers, corporate secretaries, outsourced vendors, and other stakeholders.
• Assist in establishing procedures and internal controls, continuously reviewing and improving work processes for efficiency.
• Develop and maintain an efficient system of policies and procedures to control treasury activities and support regulatory reporting.
• Undertake other ad-hoc projects as assigned.

Requirement

• Min. Bachelor’s Degree in Finance or Accountancy.
• Min. 5 years of working experience in a related field, including supervisory experience.
• Strong technical knowledge of Singapore Income Tax and cross-border International Tax.
• Extensive experience in treasury management, including surplus fund management, foreign exchange control and hedging, group cash optimization, cash pooling, and treasury management systems implementation.
• Independent, self-driven, with excellent business judgment, analytical, and decision-making skills.
• Proficient in Microsoft Office applications; experience with Microsoft D365 and Hyperion systems is an advantage.
• Ability to meet tight deadlines and work under pressure.

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl

➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

· Responsible for conducting an independent and objective assessment on the adequacy and effectiveness of system of controls, in relation to the following:

· To ascertain the integrity and reliability of statutory financial statements prepared in accordance with Singapore Financial Reporting Standards (“SFRSs”)

· To ascertain robustness and effectiveness of the system of controls relating to preparation of statutory financial statements in accordance with Singapore Financial Reporting Standards (“SFRSs”)

· Work with Process Owners to design efficient and effective controls documentation standards, ensuring that controls have been documented in a consistent manner across all processes

· Perform design assessment and walkthroughs of controls for all FRCF processes to ensure control designs are adequate

· Perform operating effectiveness testing of controls for all FRCF processes to ensure controls are operating effectively

· Identify deficiencies and work with process owners to ensure action plans are put in place to remediate deficiencies

· Provide recommendations to address identified issues and control weaknesses

· Monitor and track closure of remediation for deficiencies

Elsa Fontanne

Outsourcing Team

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Key Responsibilities

• Responsible for conducting an independent and objective assessment on the adequacy and effectiveness of system of controls, in relation to the following:

1. To ascertain the integrity and reliability of statutory financial statements prepared in accordance with Singapore Financial Reporting Standards (“SFRSs”)
2. To ascertain robustness and effectiveness of the system of controls relating to preparation of statutory financial statements in accordance with Singapore Financial Reporting Standards (“SFRSs”)

• Work with Process Owners to design efficient and effective controls documentation standards, ensuring that controls have been documented in a consistent manner across all processes
• Perform design assessment and walkthroughs of controls for all FRCF processes to ensure control designs are adequate
• Perform operating effectiveness testing of controls for all FRCF processes to ensure controls are operating effectively
• Identify deficiencies and work with process owners to ensure action plans are put in place to remediate deficiencies
• Provide recommendations to address identified issues and control weaknesses
• Monitor and track closure of remediation for deficiencies
• Assist Process Owners to build/update/maintain all FRCF process flowcharts and narratives
• Manage and handle all audit requests pertaining to FRCF, if any
• Obtain annual FRCF certifications from process owners
• Participate in ad-hoc control improvement initiatives/ projects/ special review requested by management
• Control coach for the Finance, Actuarial, Procurement and Outsourcing and Legal Team

Requirements

• Knowledge of risk and internal control concepts
• Knowledge of Financial Services market and regulatory framework
• Experience in accounting functions/ audit/ SOX
• Strong communication and influencing skills and an ability to build relationships at all levels
• Positive attitude towards change and continuous improvement
• Academic: Bachelor Degree in Accountancy/ Business/ Finance (preferred)
• Professional Certification(s): ISCA, CPA, ACCA (preferred)
• Salary: $7,000-$8,500

Interested applicants please email your resume to [email protected]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Job Requirements

• Degree in Business/Accounting/ Finance
• At least 1 - 2 years of relevant work experience is preferred.
• Experience in healthcare industry and public healthcare costing framework is preferred.
• Pro-active, resourceful, able to take challenges, work independently or as a team.
• Able to work in a dynamic fast paced environment

Other Notes:

• 1 month Completion Bonus
• 7 Days of annual Leave

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

About Us

ThomasLloyd Climate Solutions is a leading clean energy and technology group, which aims to work towards a net zero world. The group, whose origins date back to 2003 was formed to address the growing global need for comprehensive integrated decarbonisation solutions. ThomasLloyd Climate Solutions aims to offer an end-to-end energy transition service worldwide from a single source, providing bespoke emission reduction and active carbon removal solutions rather than disparate individual products and services. Headquartered in Switzerland, our 1200+ employees across 36 locations develop, finance, construct, operate and manage climate solutions globally with a focus on the high-growth Asia-Pacific region. Through our growing portfolio of climate solutions ranging from state-of the art renewable power generation and storage, green fuels, smart energy infrastructure to high-quality decarbonisation and climate finance offerings, we help governments, companies and private consumers around the world accelerate their transition to net zero.

Your Role

In this role, you will be responsible for executing the People and Culture plan for the Asia Pacific region aligned to our global People and Culture strategy. This is a regional position with responsibility to execute and deliver a consistent approach across all group companies within the Asia Pacific region; leading and implementing strategic and tactical initiatives across the region with regard to People and Culture; including Talent Acquisition and Management, HR Operations including Payroll, Compensation and Benefits, Talent Development and Culture and Values. Initial responsibility will be for an employee population of up to 1,000 in the Philippines and 30 in India, in addition to supporting our Climate Infrastructure team in Singapore as we acquire new assets and complete new projects.  

This role will be based in Singapore with regular travel to our companies in the Asia Pacific region and will report to the Group Chief People Officer, working closely with the senior regional personnel.

Your Responsibilities

• Lead, drive, develop and engage the business in People and Culture initiatives for the Asia Pacific region.
• Drive a high-performance culture, ensuring execution and alignment of all performance objectives with business goals.
• Develop and continuously improve the employer brand in the Asia Pacific region aligned to the global brand.
• Develop and execute on employee involvement initiatives and events, practising and observing company values in all activities and decisions impacting people.
• Align, lead and execute on the company’s Total Reward strategy for the Asia Pacific region.
• Liaise with all stakeholders to provide regular internal communications group wide.
• Lead on employee involvement events, employee wellbeing initiatives, welcoming feedback and executing an annual employee survey.
• Quarterly reporting via a People and Culture dashboard that satisfies all stakeholder requirements across the full suite of MI for HR.
• Enhance diversity, equality and inclusion programmes.
• Develop and support HR teams on HR initiatives and operational processes.
• Lead on the implementation of a Talent management programme for the Asia Pacific region to include leadership and management learning and development.
• Manage regional people budget.
• Be a champion for change management.
• Support for projects as directed.

Your Experience & Qualifications

• Existing experience as Head of HR/People in a high growth and fast-paced global business within Energy, Utilities, Finance, Technology or related sectors.
• Comprehensive understanding and experience of implementing improved global people practices.
• Professional and technical knowledge of Asia Pacific HR.
• Proven track record of leading people initiatives scaling a business for growth.
• Demonstrated ability to drive success through building appropriate business plans, goals, KPIs and other metrics.
• Strong ability to distil information into clear and compelling messages.
• Proven ability to gain trust, build rapport and earn respect as a specialist and business enabler.
• Comfortable and confident to challenge the status quo with an eye on improvement.
• Strong ability to lead and motivate at all levels of the organisation.
• Strong stakeholder management skills.
• Strong interpersonal skills, ability to influence and engage with diverse stakeholders.
• Strong understanding of existing market trends and regulation in our sectors and business segments.
• Excellent command of English.

Your Personal Attributes & Competencies

• Excellent communication skills
• Attention to detail
• Courage and confidence to challenge the status quo
• Interpersonal skills and conflict resolution
• Integrity

Our Values

Passion, curiosity, agility, and courage are values that we embrace every day to guide our behaviours and decisions, helping us achieve our vision – to deliver positive change to the world as the leading global impact-driven sustainable energy company.

Equal Employment Opportunities

ThomasLloyd is an equal opportunity employer and we provide equal opportunities to all existing employees and applicants.  We are proud of our diverse backgrounds inclusive of race/ethnicity, gender identity, sexual orientation, disability, age, social, and educational background.  At ThomasLloyd, everyone contributes something unique and distinct, which helps us to make a positive impact on the world we share.  

Are you ready to make a real impact?

Get to know us better by visiting our careers page and following us on LinkedIn.

Discuss design, alteration or repair requests with clients to ensure their specifications are met.

Measure client's measurements using a tape measure.

Keep accurate records of client's measurements, instructions and preferences.

Label client's garments to prevent any mistakes.

Modify garments according to client's instructions, including narrowing legs, lining sheer garments, removing pockets and adding padding.

Modify garments to improve comfort and fit, including shortening sleeves or suspenders, narrowing lapels and tightening or loosening seams.

Repair client's garments, including mending or sewing rips and holes.

Create garments for clients based on their design ideas, specifications and preferences.

Provide cost estimates for custom garments to clients.

Requirements:

Language Required: English or other languages ​​optional

Skills Required: Alterations, Tailoring, Customer Service

Positive attitude, high energy, punctuality and hardworking

Only qualified candidates will be notified for interview

1. To manage a portfolio of companies consisting local and MNC companies.

2. To perform full spectrum of corporate secretarial duties including incorporation, preparation of directors’ resolutions, minutes of board and shareholder’s meetings, AGM and striking off documents, and filing of relevant documents with ACRA – Bizfile+.

3. To maintain and update statutory registers and minutes books.

4. To perform client due diligence.

5. To handle work pass application for clients’ expatriate staff.

6. To prepare XBRL format of financial statements.

7. To handle administrative duties as assigned.

8. Any other ad hoc corporate services required by the clients.

Requirements:

· Member of CSIS or candidates undertaking CGQP preferred..

·1-3 years of relevant working experience.

·A meticulous, organized and proactive individual who is able to work independently.

·Multi-task and work under tight timelines.

·Have initiative, responsible and be a team player.

·Proficient in MS office.

Responsibilities:

1. Supervise 1-2 junior staff and able to manage a portfolio of companies consisting local and MNC companies.

2. Handling full spectrum of corporate secretarial duties including incorporation, preparation of directors’ resolutions, minutes of board and shareholder’s meetings, AGM and striking off documents, and filing of relevant documents with ACRA – Bizfile+.

3. Attend clients’ meeting.

4. Handle client due diligence.

5. Handle work pass application for clients’ expatriate staff.

6. Review financial statements in eXtensible Business Reporting Language (XBRL) format.

7. Any other ad hoc corporate services required by the clients.

Requirements:

· Member of CSIS or candidates undertaking CGQP preferred.

· At least 5 years of relevant working experience.

· A meticulous, organized and proactive individual who is able to work independently.

· Multi-task and work under tight timelines.

· Have initiative, responsible and be a team player with good interpersonal, oral and written communication skills.

· Proficient in MS office, MS Excel and PowerPoint.

· Someone who is looking for long-term career growth prospect

Responsibilities:

1. Supervise 1-2 junior staff and able to manage a portfolio of companies consisting local and MNC companies.

2. Handling full spectrum of corporate secretarial duties including incorporation, preparation of directors’ resolutions, minutes of board and shareholder’s meetings, AGM and striking off documents, and filing of relevant documents with ACRA – Bizfile+.

3. Attend clients’ meeting.

4. Handle client due diligence.

5. Handle work pass application for clients’ expatriate staff.

6. Review financial statements in eXtensible Business Reporting Language (XBRL) format.

7. Any other ad hoc corporate services required by the clients.

Requirements:

· Member of CSIS or candidates undertaking CGQP preferred.

· At least 5 years of relevant working experience.

· A meticulous, organized and proactive individual who is able to work independently.

· Multi-task and work under tight timelines.

· Have initiative, responsible and be a team player with good interpersonal, oral and written communication skills.

· Proficient in MS office, MS Excel and PowerPoint.

· Someone who is looking for long-term career growth prospect

Responsibilities:

1. Supervise 1-2 junior staff and able to manage a portfolio of companies consisting local and MNC companies.

2. Handling full spectrum of corporate secretarial duties including incorporation, preparation of directors’ resolutions, minutes of board and shareholder’s meetings, AGM and striking off documents, and filing of relevant documents with ACRA – Bizfile+.

3. Attend clients’ meeting.

4. Handle client due diligence.

5. Handle work pass application for clients’ expatriate staff.

6. Review financial statements in eXtensible Business Reporting Language (XBRL) format.

7. Any other ad hoc corporate services required by the clients.

Requirements:

· Member of CSIS or candidates undertaking CGQP preferred.

· At least 5 years of relevant working experience.

· A meticulous, organized and proactive individual who is able to work independently.

· Multi-task and work under tight timelines.

· Have initiative, responsible and be a team player with good interpersonal, oral and written communication skills.

· Proficient in MS office, MS Excel and PowerPoint.

· Someone who is looking for long-term career growth prospect

Modular Asset Management is a Singapore based Asia specialist macro hedge fund manager. We are always open to a discussion on career opportunities with talented Asia Macro Specialist risk takers.

Unlike many other macro firms, we value individuals with a highly focused specialist skill-set. That may be in a relevant asset class specialisation such "Asian rates" or "Asia FX", or it could be a specific country focus such as a "Korea country specialist" who can trade across asset classes within Korea. It can also be more specialist, such as "Regional Rates"; "ASEAN STIR"; "JPY Fixed Income RV" or "ASEAN FX".

If you are interested in developing a career as a specialist portfolio Manager which leverages a specific market focus you have developed over 10+ years in a regulated financial institution, please submit your application for our portfolio manager roles.

Please do not submit your application on this page if you are not already a fully seasoned market professional in your chosen sphere. Those who wish to develop over time to become a specialist, please apply for an Analyst role.

We request you submit your application both here and via the Join Us page on our website at www.modularam.com

Pain clinic Management Assistant

Job Description & Requirements

Preferred sales experience in healthcare and clinical setting.

Good Command and articulate of English and Chinese

Good planning and great organizational skills

Administration works

Excellent sales and strong communication

Training will be provided

Excellent customer service

Years of experience in hospitality

Minimum qualification Diploma or equivalent

Assisting the director to plan and manage the standard of procedures in the clinic.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale HR staffing projects, liasing with key stakeholders to ensure SLA.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Product Vision and Strategy: Define and communicate the product vision and strategy aligned with company goals. Conduct market research and analyze industry trends to identify opportunities for product innovation and differentiation.

Product Roadmap: Design Thinking or innovative thinking while conducting workshops with stakeholders to groom the product thinking. Develop and maintain a product roadmap that outlines key features, enhancements, and milestones. Prioritize features and initiatives based on business value, customer impact, and resource availability.

Requirements Gathering: Collaborate with stakeholders (marketing, sales, customer service, and design) to gather and document detailed product requirements. Conduct customer interviews, surveys, and usability studies to understand user needs and preferences.

Agile Product Development: Work closely with the development team to ensure timely and high-quality delivery of product features. Write clear and concise user stories, acceptance criteria, and product backlog items. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to facilitate smooth product development processes.

Product Launch and Go-to-Market: Coordinate product launches, including marketing campaigns, sales training, and customer support. Develop go-to-market strategies and ensure successful execution to maximize product adoption and revenue. Performance

Monitoring and Optimization: Monitor product performance using key metrics and analytics. Gather feedback from customers and stakeholders to continuously improve the product. Identify and implement enhancements to optimize user experience and business outcomes.

Stakeholder Communication: Serve as the primary point of contact for product-related inquiries and updates. Communicate product status, progress, and priorities to executive leadership and other stakeholders.

Sales and Distribution: Experience with e-commerce platforms and omnichannel strategies. Knowledge of sales strategies and retail partnerships. Understanding of supply chain management and logistics in the beauty industry.

Customer Experience and Engagement: Skills in enhancing customer experience and loyalty. Expertise in customer feedback mechanisms and CRM (Customer Relationship Management) systems. Experience with community building and managing customer relationships

Education: Bachelor's degree in Business, Marketing, or a related field. MBA or advanced degree is a plus.

Experience: Minimum of 5 years of experience as a Product Owner or in a similar product management role, preferably in the beauty, fashion, or Retail and CPG/eCommerce industries.

Industry Knowledge: Deep understanding of the beauty, fashion, and retail market, including trends, customer behavior, and competitive landscape.

Technical Skills: Proficiency with product management tools and familiarity with agile development methodologies.

Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.

Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.

Leadership: Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously.

Customer Focus: Passion for understanding and solving customer needs, with a user-centric approach to product development.

Project Management: Lead and manage projects related to digital transformation, ensuring they are completed on time and within budget. Coordinate with internal and external teams for successful project delivery.

Change Management: Support organizational change by communicating effectively with stakeholders, providing training and resources, and fostering a culture of innovation. 

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will be responsible for:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline.
• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Collaborate with relevant department to map out requirements and develop a Manpower Planning Tools that taps on various data sources and planning parameters to optimise manpower.
• Explore feasibility of scaling Institution manpower planning templates across all Job Groups.
• Engage with various stakeholders to gain understanding of operational planning to drive and influence tools adoption.
• Work closely with Workforce Planning committee to familiarize with long-range planning to support cluster’s expansionary demands.
• Familiarize with yearly manpower budgeting process and work closely with team lead to use manpower planning tool as part of annual budgeting process.
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Project Manager (Localisation & Content)

Fixed term contract

Our client’s video-sharing community is their lifeblood! It is the creativity and passion of their creators that make it the destination for billions of people around the world every single day, and that is why fans love the platform! And the brand is all about celebrating, supporting and inspiring that awesome community. 

As the Project Manager supporting our client’s Marketing teams, you’ll be helping to develop and launch regional marketing communications programmes and campaigns and managing important brand touchpoints such as the creators' website with multiple local nuances. With that, localisation processes and dynamics play a huge part of this project. You will support internal and external partners in driving content distribution through on-and-off platform media channels - all with the purpose of driving creator engagement and supporting their needs.

You should be an extremely organised, methodical and detail-oriented individual with a passion for content creation. They should be an excellent communicator of concise, accurate deadline-driven information to inform launch decisions. 

Role:

Website 

•  Lead and develop strategy, analyze opportunities, and drive execution of website campaigns/enhancements, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with agency partners, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Collaborate with internal and external partners to create, localize and publish new content on the brand’s website and other mediums 
• Lead localization and validation efforts with agency partners 
• Collaborate with execs and regional teams to assess business needs and opportunities 
• Generate status reports and recommendations for website needs 
• Quality control assets prior to production handoff to ensure they meet all necessary standards and needs 
• Form strong relationships with key internal stakeholders across channels, teams, and regions. 

Campaigns 

• Develop strategy and drive execution of creator comms campaigns, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with our client’s agency partners, when necessary for the purpose, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Implement, track and prioritize a calendar of specific initiatives that align to the broader strategy and goals 
• Day-to-day project management across marketing campaigns for email and in-product notifications 
• Assist in copy and asset development, and identify creative opportunities across channels
• Support the preparation of business reviews and business cases for executive decisions
• Collaborate with regional teams to plan creative projects, define milestones, assign 
• resources, assess risks, and help projects meet business objectives, deadlines and budget requirements. 
• Manage projects through strategy alignment, briefing, design development and production in partnership with key partners (Design, Production and Legal as and when needed) 
• Distill regional and local creative needs into concise design briefs and processes, and present output and discuss feedback within the GTM team 
• Work closely with internal creative teams and external agency partners to deliver exceptional creative work - showing a keen eye for great design and a focus on brand integrity 
• Identify team needs with regards to process, tools, documentation, asset management and implement or drive and implement changes where required 
• Traffic management across all necessary projects requests from intake through final approval
• Manage communication between key stakeholders (global, regional, local) while representing project status and share outs. 
• Collect creative inputs and updates to ensure brand consistency and accuracy in the region and across all usage touchpoints 
• Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. 
• Proactively identify risks, prioritize them, and create plans to resolve in a timely manner 
• Liaising closely with agencies to generate creative ideas and validate to, during and post-launch of campaigns and programmes. 

Products 

• Learn about upcoming product launches and identify opportunities to support with scaled comms levers, and collaborate cross-functionally to support launches

You:

• Bachelor’s degree and at least 7 years of experience in content marketing and/or agency producer position.
• Prior experience developing and launching globally relevant and hyper-localised content plans and programmes.
• Strong organisational and project management skills with the ability to set goals and prioritise initiatives with minimal guidance.
• Proven track record of launching a variety of creative projects, ranging in complexity, and an adept understanding of creative ‘lingo’.
• Familiarity with handling a variety of file types across a range of mediums.
• Team player who is able to multitask and handle multiple simultaneous projects.
• Self-motivated self-starter, displaying composure under challenging phases.
• Strong experience operating within cross-functional teams, ideally in a matrix organisation.
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Job Responsibilities

• Collaborate with relevant department to map out requirements and develop a Manpower Planning Tools that taps on various data sources and planning parameters to optimise manpower Estab.
• Explore feasibility of scaling Institution manpower planning templates across all Job Groups.
• Engage with various stakeholders to gain understanding of operational planning to drive and influence tools adoption.
• Work closely with Strategic Workforce Planning (SWP) committee to familiarize with long-range planning to support cluster’s expansionary demands.
• Familiarize with yearly manpower budgeting process and work closely with team lead to use manpower planning tool as part of annual budgeting process.
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes.

Requirements

• Bachelor’s Degree or Above – Major in a quantitative discipline i.e. Finance, statistics, human resources, economics, or any related discipline.
• Minimum 2 years’ experience in HR function with Manpower Planning experience is preferred.

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Identify desired business insights; define, prioritize and align business analytics to key business deliverables.
• Lead and harmonise the manpower planning, budgeting, monitoring, and reporting process across all the Institutions. Monitor and implement the Manpower Planning and Budgeting systems.
• Collaborate with Institutions to define staffing norms by using modelling to determine the manpower and advise on optimal staffing requirements.
• Use advanced analytics tools (Power BI, Tableau, Machine Learning etc) for data collection and ensure integration with streamlined data flow to provide manpower insights to management to make informed decision.
• Ensure that manpower requisitions and staff movements are in accordance with the approved manpower budgets.
• Prepare monthly/quarterly/bi-annua/annual manpower reports for internal and external stakeholders.
• Partner with Group Finance and Institutions to consolidate the Institutions’ manpower budget, manpower planning parameters and staffing level at Group level.
• Explore and implement manpower planning budget and intercompany billing systems to streamline processes.

Requirements

• Minimum of a good bachelor’s degree, with expertise in data analysis, statistics, programming (phython, machine learning and domain knowledge to extract insights and knowledge from data.
• Minimally 10 years of related experience is preferred

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Job Requirements

• Degree in Business/Accounting/ Finance
• At least 1 - 2 years of relevant work experience is preferred.
• Experience in healthcare industry and public healthcare costing framework is preferred.
• Pro-active, resourceful, able to take challenges, work independently or as a team.
• Able to work in a dynamic fast paced environment

Other Notes:

• 1 month Completion Bonus
• 7 Days of annual Leave

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• The Group Audit Data Analytics and Platform team is responsible for driving innovation in Analytics & Digital to help audit teams uncover risks and control weakness across different markets; and advance the Digital Auditing journey. They are looking for a Intermediate Business Analyst to deliver end-to-end data analytics projects.
• Office Location: CBD
• Starts off as a 12 months contract

The Job

1. Work closely with business auditors to understand requirements and translate into user stories and design of analytics solutions
2. Using data driven operating model (DDOM) to integrate data and analytics to fulfil project requirements
3. Analyze requirements and prepare UI design to drive the creation of test cases
4. Design and implement dashboard to visualize analytics results
5. Manage project progress, risks and dependencies. Host regular meetings to update progress and present results to stakeholders
6. Work closely with technology team for project co-development and deployment
7. Align with other application teams on system interfaces design and API needs
8. Work with business auditors to plan for user acceptance test (UAT), coordinates and monitor progress and acceptance of UAT

Required Experience

1. At least 4 years of experience in managing and delivering data analytics project
2. Proficient in SQL, Python programming
3. Proficient in dashboard design (Tableau is a plus)
4. Experience in UI design and wireframing tools will be a plus
5. Knowledge of banking industry will be a plus
6. Knowledge and experience in IT / computer science is a plus
7. Knowledge in data science/ machine learning is a plus
8. Independent, self-motivated, team player and can work under pressure
9. Good interpersonal skill and stakeholder management skill
10. Organized and able to work with minimal supervision
11. Keen to explore new technology

Next Step

• Please send in your resume to [email protected]
• Application: Business Analyst
• We regret to inform that only shortlisted applicants will be contacted