We are looking for a Business Manager to oversee a team of Interior Designers ensuring that they deliver exceptional customer experience and achieving company’s targets and objectives at the same time.

• You will be responsible for ensuring team members are proactively engaging customers, delivering high quality design proposals, leading to successful sales closure.
• Drive productivity and efficiency of team members leading to achievement of business goals.
• Collaborate with internal and external stakeholders to ensure smooth delivery and execution of projects generating high customer satisfaction.
• Responsible for team resource management.
• In collaboration with cross functional team member, carry-out quarterly performance reviews on each team member to groom and develop areas of improvement.
• Provide support and guidance to team members overcoming their challenges.
• P&L owner of your cohort

Required Experience, Skills and Qualifications

• Min. 3 years sales & operation experience in the residential interior design industry.
• People management and coaching abilities.
• Strong data analytical skills and forward-thinking mindset.
• Sales driven with a Consumer-centric mindset.
• Able to communicate effectively.
• Critical thinking and problem-solving skills.
• Passionate, enthusiastic & driven.
• Committed, flexible and self-motivated.

To apply, email your updated CV to [email protected]

Only shortlisted candidates will be notified.

Summary
The Operations Project Manager is responsible for providing a seamless and consistent customer experience, transacting with all methods of payment including Retail affordability programs. By aligning people, process and technologies, the Project Manager will ensure the integrity of the customer experience is preserved, by problem solving and executing on our e-commerce day to day operations.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 3 years project management experience and/or 3+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Responsibilities:

• Identify and pursue new business development opportunities and partnerships
• Develop and implement business development strategies to achieve growth target according to Management’s direction
• Conduct market research and analysis to identify potential customers, markets, and competitors
• Collaborate with other departments to ensure business development activities align with overall company goals and objectives
• Maintain accurate records of business development activity
• Monitor and analyze business performance and provide regular reports and recommendations for improvement
• Continuously update knowledge of industry trends and competitor activities to inform business development strategies
• Develop and execute marketing strategies and campaigns to promote the company's brand and services
• Collaborate with other departments to ensure marketing activities align with overall company goals and objectives
• Create and publish content across various channels, including website, social media, email, and print materials
• Plan and coordinate company events

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• Fresh university graduates are welcome to apply
• Applicants will be technologically savvy and well-versed in social media marketing

Others:

· 5-day work week

· Company Transport: 2 ways from Jurong East

· Daily meal subsidy, medical, dental & insurance benefits

WE ARE URGENTLY LOOKING FOR A TECH PRODUCT OWNER TO RELOCATE TO SPAIN

Job Description

Must have Skills : CDP (Customer Data Platform)

As a Technical Product Owner for CDP (Customer Data Platform) product implementation, your primary responsibility will be to bridge the gap between the development team and stakeholders, ensuring successful delivery of the CDP solution.

Responsibilities:

· Product Ownership: You will own the product vision, strategy, and roadmap for the CDP implementation, collaborating with stakeholders to understand their requirements and translate them into actionable user stories.

· Requirement Analysis: Conduct thorough analysis of business requirements, user needs, and market trends to define and prioritize product features and functionalities.

· Backlog Management: Maintain and prioritize the product backlog, ensuring that it is well-groomed and contains detailed user stories with acceptance criteria.

· Collaboration: Act as a liaison between the development team, business stakeholders, and other cross-functional teams, facilitating effective communication and ensuring alignment on project goals and priorities.

· Agile Methodology: Drive the Agile development process, participating in sprint planning, daily stand-ups, sprint reviews, and retrospectives. Monitor progress, track key metrics, and identify areas for improvement.

· Technical Expertise: Possess a deep understanding of the CDP product, its architecture, and technical components. Collaborate closely with developers to provide guidance, resolve technical challenges, and ensure successful implementation.

· Quality Assurance: Work closely with the QA team to define test scenarios, review test cases, and ensure that the implemented features meet the required quality standards.

· Stakeholder Management: Engage with customers, internal teams, and external vendors to gather feedback, address concerns, and manage expectations throughout the implementation process.

· Continuous Improvement: Stay up-to-date with industry trends, emerging technologies, and best practices related to CDPs and product management. Identify opportunities for enhancement and drive continuous improvement initiatives.

· Documentation and Training: Prepare product documentation, user guides, and training materials to facilitate effective product adoption and support.

Qualifications

· Bachelor's degree in Computer Science, Engineering, or a related field.

· Proven experience as a Technical Product Owner or similar role, preferably in the field of Customer Data Platforms or related data-driven products.

· Strong understanding of software development methodologies, particularly agile practices.

· Excellent analytical and problem-solving skills with a data-driven mindset.

· Good knowledge of data management concepts, including data integration, data quality, and data governance.

· Ability to effectively communicate and collaborate with both technical and non-technical stakeholders.

· Strong organizational and time management skills to manage multiple priorities and deliverables.

· Familiarity with CDP technologies, such as data ingestion, data segmentation, and personalization, is a plus.

---------------------------------------------------------------------------------------------

Location – Barcelona, Spain (Hybrid – at least 2 days work from office)

Budget - €50,000 - €90,000 annual all inclusive (including 13 and 14 month salary)

Benefits – 13th and 14th month salary; Employer social security contribution

Years of experience – 9+ years minimum

Employment Terms – Contract with no end date (Indefinite contract)

Candidate needs to be onsite Barcelona, Spain.

We are good with candidates open to relocate to Barcelona as well.

Responsibilities

· Provide administrative support in the areas of documentation, data entry, filing, reports for operations.

· Procurement and issuance of proforma invoice.

. Negotiation with current and new vendors.

Requirements

· Min GCE ‘O’ Level

· 1 to 2 years of admin support experience

· Good Customer Service Skills

· Proficient in MS Excel and Words

· Able to multi-task, meticulous and independent

· Able to start work on short notice

• Responsibilities

1. The Project Director shall play a key role in the conceptual development of the various construction projects and oversee its from pre-tender, tender, award, project organization, scheduling, and implementation
2. He/She will be required to review performance of the project plan against construction progress monitoring, master schedule and cost control across all projects
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for analysing, managing and mitigating risks by exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation
6. Ensure to exercise effectively safe and economical methodology and enforces quality construction standards and the use of proper construction techniques
7. To maintain close collaboration with Construction Managers, Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects and reports to the Managing Director
8. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
9. Prepare internal and external reports pertaining to job status to Managing Director

• Requirements And Skills

1. 7-8 years relevant working experience within the Construction industry
2. Proven working experience in construction management
3. Advanced knowledge of construction management processes, means and methods
4. Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
5. Ability to prioritize tasks well and able to work independently
6. Able to work under stress and complete tasks within set deadlines
7. Familiarity with construction management software packages
8. Ability to plan and see the “big picture”
9. Competent in conflict and crisis management
10. Leadership and human resources management skills
11. Excellent time and project management skills
12. ALL RACES WELCOME

Join Our Team! Exciting Opportunities for Business Development and Marketing Executives

Are you ready to take on a dynamic role in a fast-growing global team? EyRIS is on the lookout for two enthusiastic and motivated individuals to join us as Business Development Executives and Marketing Executives under the Chief Strategy Officer.

Why EyRIS?

- Thrive in a fast-paced environment that encourages growth and learning

- Benefit from on-the-job training with experienced mentors

- Contribute to a company that's expanding exponentially across the globe

- Be a part of a team that values challenges and rewards your efforts

Responsibilities:

- Engage effectively with stakeholders at all levels

- Generate innovative ideas to attract new clients

- Prepare compelling proposals, presentations, and materials showcasing the company's services

- Present the company to potential clients

- Cultivate positive, long-lasting relationships with clients

- Conduct research on competitors and market intelligence to enhance business strategy

- Provide administrative and logistical support, including organizing meetings and conference calls

- Contribute to the quality of written content, including proofreading and editing documents

- Assist in the development of communications materials, such as product brochures, press releases, factsheets, and infographics

- Manage exhibition booths at international events

- Travel for business as required

- Represent the company professionally and build positive relationships with clients and partners

- Support the Chief Strategy Officer as needed

Requirements:

- Diploma/Degree in any relevant field

- Entry-level candidates are welcome to apply

- Meticulous and resourceful individual with a keen eye for details

- Excellent interpersonal and communication skills

- Highly motivated with a positive learning attitude

- Proactive learner with strong teamwork skills

- Advanced decision-making and problem-solving skills

- Able to work independently, handle multiple tasks, and stay calm under pressure

- Good working knowledge of Microsoft Office applications (PowerPoint, Word, Excel)

- Professional working proficiency in English and Chinese (other foreign languages will be an asset)

- Design capabilities will be an advantage (Adobe Photoshop, Adobe Illustrator)

How to Apply:

To be a part of our growing team, submit your resumes to [email protected]. Shortlisted candidates will be contacted.

5days, permanent, Boon Lay

Our client: Building management system provider

Year in the business:30years

Product: Building management system solution and manufacturing automation control devices

Industry served: construction/Building, manufacturer in semiconductor. Chemical, automotive

Job scope

· To conceptual and design of mechanical/electrical/BMS engineering works

· Assist Manager in Project planning, budget cost control and execution of Project

· Coordinate with Main Con and other contractors for BMS installation work

· Cross department /Sub contractor collaboration from conceptualisation till project delivery

· Prepare site progress report and necessary project documentation that may include method statement and ensure timely project handover

· Proficiency in managing cost

· Update and upkeep relevant installation drawings

· Resolve technical issues relating to installation, commissioning and testing

· Review non-conformities detected in product/work and determine the disposition of the non-conformities

Requirements:

· Diploma up Mechanical or Electrical Engineering

· 1 year up experience in project management of BMS (Building management system/ Building Automation)

Whats on offer:

· (1) Understanding bosses

· (2) Stable Management

· (3) Dynamic and lively work environment

· Please submit resumes to [email protected] with the following details in MS Word format:

· - Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No: 22C1142

We regret that only shortlisted candidates will be notified

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

China Alpha Fund Management Pte. Ltd

China Alpha Fund Management (HK) Limited is a fast growing and experienced investment advisory and asset management company in Hong Kong. As a Hong Kong Securities and Futures Commission licensed corporation (Type 4 & Type 9), we are the investment adviser to some leading Greater China equity focus hedge funds.

China Alpha Fund Management (HK) Limited has established an affiliate in Singapore, China Alpha Fund Management Pte. Ltd., and to cope with our business expansion, we are seeking high caliber talents to join our professional team.

Responsibilities

• Provide full spectrum of professional secretarial and administrative support to Director and Chief Operating Officer;
• Manage daily calendar, organizing and scheduling appointments, arranging trips & schedules, assist in meetings and taking detailed minutes;
• Closely liaise and coordinate with internal and external parties to ensure smooth business operations;
• Assist in HR operations and handling HR-related administration duties;
• Provide general office administration support, such as repair and maintenance, office renovation etc.;
• Assist in organizing company events & functions and perform any other ad-hoc duties as assigned.

Requirements

• Degree holder in Business Administration, Human Resources or related discipline with 2-3 years’ working experience;
• Well-organized, details-oriented, responsible, flexible with strong interpersonal and communication skills;
• Ability to work independently and manage multiple tasks with good time management;
• Good command of English and Chinese, both spoken and written;
• Good at MS Word, Excel, PowerPoint and Chinese Word Processing.

If you enjoy working in a harmonious working environment with excellent opportunities for career development, please send your full resume with current and expected salary to: [email protected]

All applications will be treated in the strictest confidence. Personal data collected will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• This role is responsible to drive the PBTPC Phygital initiative and to further deepen customer engagement and product penetration via Next best nudges (NBN)for clients and Nextbest conversations (NBC) for relationship managers.
• Identify key client engagement goals and work closely with business management and marketing teams to create strategies to meet these goals.
• Oversees and manage client engagement initiatives such as new product launch. Involved in developing bank's multi-channel communication strategies from client targeting to personalised content and effective call to action.
• Perform post campaign evaluation to identify areas and plans for improvement
• Support Business to uncover insights through deep dive analysis and presenting recommendations via storytelling and visualization to non-analytics audience
• Good understanding of business and key performance metrics of Private Banks such as Cash-to-Investment-Conversion, Net New Money etc.
• Capable of managing frequent evolving business requirements effectively (i.e. scope management)
• Advocate and promote a culture of self-service and data-driven decision-making through agile prototyping, and measuring effectiveness of deployed campaigns

Requirement

• At least 7 years of data translator or digital marketing analytics experience. Minimum degree in Statistics or Computer Science or Analytics is preferred.
• Strong and hands-on experience and contributes to, best practices and common processes for campaign management
• Strong in campaign management tools such as HCL Unica campaign, Interact
• Proficient in usage of SAS, SQL, Python and other advance analytical languages/tools is preferred
• Proven track record of successful execution of data analytics initiatives to improve client engagement, drive business performance and support critical business decision
• Practical experience and highly knowledgeable in applying advance analytics (AI/ML) in the Private Banking domain across Digital marketing analytics and Client and Investment Analytics.
• Acquainted with big data frameworks and platforms (e.g. Hadoop, Spark etc.) used in AI and Machine Learning
• Familiarity with Wealth Management Core Banking systems such as Avaloq, T24/Transact is a plus
• Excellent verbal and written communication skills and critical thinking and problem-solving skills to lead problem formulation, analytic approach and solution design
• Attention to detail and a commitment to data accuracy is critical
• Basic proficiency in statistical analysis, data mining, machine learning and working with large scale datasets
• Involved in providing ad hoc analysis, insights, and building and maintaining machine learning solutions

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Find Out Even More At: https://tinyurl.com/mindflex-intern

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for Polytechnic/University Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun, young & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-20 pax, strictly no over-time culture, no bring-work-home culture

Learning Scope:

• Complete experience of sales & operations process (initial touch-base with clients, order preparation, invoicing, after-sales service)
• Enjoy first-hand & real-world experience with actual customer communication, unique problem solving & critical thinking
• Exposure to real-life and practical marketing tools such as Google Ads, Facebook Ads, Carousell Ads, SEO (Ahrefs, SEMRush)
• Learn & experience how to use customised back-end software which have been specially designed & tailored to fulfill the company's business needs & improve efficiency
• Be involved in company's business development through assigned projects with fellow interns
• Be exposed to application & conceptualisation of business strategies from the perspective of market leaders in the tuition industry
• Job scope will be a 70-30% split between Operations & Marketing tasks

Responsibilities:

• Be actively involved with Business & Marketing Operations of an Educational Agency on a day-to-day basis
• Communicate well with new clients (warm leads), engaging them & helping them to understand better their tuition needs
• Prepare client's requirements & present them in an attractive yet concise job-post format for tutors to apply in
• Be in charge of filtering & broadcasting available tuition assignments via the company's various outreach channels (WhatsApp, Telegram, Email & many more)
• Assist in actively profiling tutors and marketing them in a way which captures the consumer's attention based on their required needs
• Assist in sales-closing & after-sales process. Work cohesively with other team members to solve unique day-to-day problems
• Assist in Digital Marketing Tasks such as creating engaging Facebook & Instagram Posts
• Actively involved in active link-building and outreach campaigns to improve company's internet presence
• Assist with content creation on company's website through web building tools such as WordPress

Job Requirements:

• Current Polytechnic/University Student, Singaporean
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $800/Month (Polytechnic)
• $1,000/Month (University)

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-20 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Suitable Profile Picture of Yourself

4. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Job Advertisement

Job Title: Sales & Marketing Manager

Company: SIXTH SENSE INVESTMENT LLP (T18LL0600G)

Salary Range: SGD 9,000 - SGD 13,000

SIXTH SENSE INVESTMENT LLP is a renowned player in the F&B industry, specializing in operating a successful restobar. With a commitment to excellence and innovation, we are seeking a dynamic Sales & Marketing Manager to join our team and contribute to our continued growth and success.

Job Responsibilities:

● Develop and execute comprehensive marketing and advertising strategies to drive

organic traffic to our restaurant and restobar.

● Stay updated on industry trends and competitor activities to ensure a competitive edge.

● Oversee and enhance customer service operations to guarantee a seamless and

delightful experience for our patrons.

● Implement customer feedback mechanisms to continuously improve service quality.

● Strategize and maintain inventory levels in alignment with promotional activities.

● Collaborate with cross-functional teams to ensure effective execution of promotions.

● Lead the creation of compelling and engaging content across various platforms.

● Supervise and coordinate content creation teams to maintain a consistent brand image.

Qualifications and Requirements:

●A diploma in accountancy course or an equivalent field preferred.

● Minimum of 5 years of experience in a Sales or Marketing role, with a demonstrated

track record of success.

● Previous experience as a Sales Supervisor or in a similar managerial position is highly

desirable.

● Previous experience in the F&B industry, particularly in restaurants or restobars, is a

significant advantage.

● Familiarity with industry trends and consumer preferences.

● Strong background in delivering exceptional customer service, as evidenced by past

roles such as Beauty Advisor or Shop Manager.

● Ability to develop and implement strategic marketing plans, as demonstrated in previous

roles.

● Proven experience in supervising and leading teams to achieve common goals.

● Effective communication skills, both written and verbal, to coordinate with internal teams

and external partners.

Skyline Business Consulting Pte. Ltd. (EA License No.: 14C7389)

Executive Assistant (Personal Assistant)

Working days: Monday to Friday
Working hours: 9am to 6.30pm
Location: Ang Mo Kio - office will be shift to Loyang in Q1 2024
Salary: $3000 - $4000

This role is located and based in Singapore. The Executive Assistant will function as the Personal Assistant (PA) to Managing Director (MD) and form part of the MD’s Office, focusing in putting day-to-day business and personal aspects in priority, and being the image for the department.

Duties & Responsibilities

• Oversee various projects assigned by the Managing Director (MD) across diverse business lines, community initiatives, and personal interests, managing interconnected activities and relationships.
• Collaborate closely with Heads of Departments (HODs) for various projects.
• Balance the interests of the company's stakeholders, including shareholders, management, customers, suppliers, financiers, government, and the community.
• Manage MD’s calendar, travel, meetings, and schedules, facilitating appointments, securing necessary equipment and facilities.
• Coordinate and prepare materials for local, regional and international meetings/ presentations, conduct meetings, and maintain accurate records of materials and meeting minutes.
• Perform additional duties as delegated by the MD, including coordinating the operations of the MD’s office.
• Handle ad-hoc duties as assigned by the Management.

Requirements

• Diploma or Bachelor’s Degree in Business or equivalent
• Must be willing to travel to other locations to coordinate meetings

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambienceManage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilitiesRestaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service teamCheck readiness of restaurant for service day and brief service crew on staffing roster for service dayManage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessaryManage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessaryEnsure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & PlanningAct as point of escalation for service crew regarding service issuesResolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned taskLead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient mannerQuality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standardsMonitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staffTrain and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

The Senior IT Executive will be the key person to administer organization's computer networks. He / She should be strongly familiar with computer parts, operating systems, and network components. This includes the maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replicating faulty network hardware components when necessary and procurement of IT equipment.

In addition, the candidate should also have good researching skills, capable of learning and adapting to new systems, dedicated and willing to extend working hours if needed.

Required skills:

· 2 years of C++ or Python

· FIX market connectivity

· Linux system administration

· MySQL/ PostgreSQL database

· Cloud service management

· Bachelor's Degree or equivalent. Field of Study - Computer Science (including programming, networking)

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Global eXperience Center (GXC) is part of the GNE organization and aligned with GNE organization direction, which is to build a customer-centric organization. As a global experience center, we will strengthen our global capabilities to enable business success and empower our regional teams with global expertise, policies, tools, and frameworks.

We are looking for a Business Analyst Program Manager role to be responsible for deep-dive analyses into key metrics, for developing data-driven strategies and drive business reviews. This role will also help support the team to shore up the metrics-reporting foundation, and provide other key analytical, reporting, forecasting support for the group. Most importantly, this role will act as a project and program manager, and have ownership of key projects to drive improvements in metrics and key business areas.

Roles & Responsibilities

- Conduct time-critical data analysis into key metrics' trends and understand how they are impacting the customer experience, especially as regards Aftersales, Fulfilment Experience, Loyalty, Repurchase, Service Recovery and Consumer Protection.

- Maintain the integrity of customer experience data and put checks in place to ensure accuracy.

- Develop insights and data-driven strategies to resolve Customer painpoints. - Own and drive projects, in collaboration with cross-functional teams like Product and Engineering, to implement solutions for key metric and business issues improvement.

- Collaborate with regional teams to harmonise standards, product solutions and capabilities globally.

- Support the team and other teammates in data reporting and insights generation. Build dashboards and reports to facilitate easy exploration of data as needed.

- Manage projects from start to finish, ensuring that they are delivered on time and within budget.

Qualifications

- BA/BS degree in business, computer science, or a related field.

- 5+ years experience in e-commerce, business analysis, or a related field.

- Experience with SQL, and other data analysis and visualization tools.

- Strong understanding of customer experience principles.

- Strong problem solving, strategic thinking, and presentation and communication skills in front of leadership and clients.

- Eager to learn, initiative taker and problem-solver.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team, and to thrive in a start-up and fast-paced, fast-changing environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Customer Engagement and Operational Execution:

• Engage in business development with existing and new customers for marine solutions.
• Regularly liaise with customers for new business inquiries, shipment details, and provide quotations and logistics solutions.
• Obtain customer approval for job and shipment confirmations.
• Execute new shipments in collaboration with network offices, ensuring accurate documentation and manifest generation.
• Contribute to process improvement by registering service failures.
• Oversee the execution of all shipments from initial stages to end delivery or on-board delivery.
• Coordinate with overseas offices for shipment booking, schedules, pre-alerts, tracking, delivery dates, and POD collection.
• Identify and report discrepancies in shipment details.
• Upload accurate PODs in the portal.
• Register jobs in the in-house system with accrued revenue/cost.
• Hand over shipment files to the billing or accounting team for final invoicing and documentation.

Administrative Processes and Customer Care:

• Update additional information in portal comment columns for future reference.
• Inquire with network offices for rates and coordinate various shipment executions.
• Ensure daily operational processes for customer care meet both customer and business needs.
• Maintain timely updates of customer records.
• Resolve issues and complaints from key clients effectively.

Job Responsibilities:

· Manage and implement a project.

· Coordinate with the Project Manager on project matters

· Supervise and advise to site supervisor & subcontractors

· Check working drawing, identify discrepancies & resolve differences with the consultants

· Keeping track of the working schedule,

· Plan and manage project schedule to ensure timely delivery

· Perform regular checking on products and/or materials delivered to the site by suppliers or vendors & ensure it tallies

· Site coordination with subcontractors, supervisors, and clients.

· Any other site matters, duties & responsibilities as & when may be assigned by superior(s)

Job Requirements

· Degree in Civil Engineering (Certificates must be recognized by PE Board)

· Possess skills, knowledge & ability to supervise and manage a project

· Independent, resulted-oriented, self-confidence and self-driven team player with good communication skills

Fostering relationships

You'll foster critical relationships between various individuals and organizations, including:

• Corporate Real Estate to review and resolve planning forecast requirements, concerns, and issues,
• Business Unit leadership to collect headcount forecasts and resolve headcount forecast discrepancies between their numbers and those collected at the group level,
• Corporate Finance group to gather top-down headcount and growth projections,
• Project management to review planning strategies that drive construction projects and support the implementation of these projects,
• Move coordination and facility management teams to review and approve moves, develop migration plans, and conduct facility audits, and
• Other members of the occupancy planning team to ensure the development of portfolio strategy plans across separate locations.

Driving optimal occupancy planning solutions

Your primary focus areas for this role will be managing the development of occupancy plans, sequencing group-level and individual moves, and resolving planning issues identified during client planning sessions. You will ensure the alignment of planning with corporate guidelines and that all scenarios maximize the use of space. You will recommend, educate, and enforce space policies/standards, procedures, and protocols, notify the client of customer-requested exceptions, and, as necessary, assist in developing site-specific Planning Strategies with Senior Leadership. You will be a Subject Matter Expert in the client's workplace program and in using data to drive solutions that increase productivity. You will be a leader in the Occupancy Planning and account team, modelling superior client relationship management and strategic thinking.

Reporting

One of your major requirements will be to get familiar with space utilization methods and the presentation of utilization data. Interacting with organizational leadership, you will identify space requirements and prepare and update project status reports on actual versus projected seat demand at the regional level. In addition, you will report on current supply and capacity, forecast inventory changes as required, and work with the client to reconcile any discrepancies from top-down projections.

Sounds like you? To apply, you need to be:

Proactive

Asking the right questions to understand our clients' underlying needs will help you be effective in your role. We will expect you to work independently, multi-task, and manage your time to meet deadlines, as you'll often need to reorganize your daily schedule to deal with your team's changing necessities and requests. We will also look to you to be proactive and innovative in developing solutions with your stakeholders and driving their implementation.

Tech-savvy

You will be successful in the role if you are comfortable using software to support planning solutions and communicate ideas clearly with the planning team and client. This includes having advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations). In addition, proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations and experience with CAFM / IWMS software will be highly valuable.

A communication champion

Excellent communication skills are important – both written and spoken. An individual with strong interpersonal skills, able to understand complex ideas and communicate them to others, and an ability to interact with executive-level external and internal clients will help you to be successful in the role. Most importantly, it would help if you look forward to working as part of a diverse, supportive, and talented team.

Dynamic

Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the role's basic requirements. Moreover, you should thrive on change and have an appetite for risks. We would love your intellectual curiosity towards digital drive, hunger for learning, and urge to meet deadlines.

Below are the skills and experience that we are looking for:

• Ability to lead through influence
• Expert level data analytical skills and ability to articulate stories through data
• Attentive to detail and accuracy - particularly numbers and spatial creativity
• Highly organized and demonstrates a high level of performance in project budgeting and scheduling
• A working knowledge of occupancy utilization, office design principles and trends such as the mobile or collaborative workplace is preferred
• A Bachelor's Degree in Occupancy Planning, Real Estate, Finance, Architecture, Design, Construction Management, or related field is preferred

What you can expect from us:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL

This is dynamic business partner role supporting the project leaders on project financials and performance. You will work closely with the project teams on project related matters and the GL team during month end close to ensure accurate recording of costs and revenue. You will take the lead on budget preparation for projects under your charge and assist with audit queries during the year end audit.

Responsibilities:

1. Review contracts, understand contract provisions, fee basis, billing milestones and billing mechanisms. Ensure timely billings to contract, collections as projects progress for projects assigned.

2. Ensure project account setup on accounting system is adequately structured for cost monitoring, billing and collection purposes.

3. Review on a monthly basis, project cost charges and investigate variances. Prepare accrual lists for accrual of project costs.

4. Prepare monthly project reports and engage project leaders on project progress, performance and KPI discussions. Represent projects at financial meetings and present analysis.

5. Support projects on preparation of budgets, rolling forecasts, cost projections and keeping costs up to date. Monitor risk and opportunities and quantify costs and revenue impact.

6. Prepare audit schedules and compile information for external and internal auditors as and when required.

7. Participate in semi-annual budget exercise, preparing budgets for the respective project within assigned portfolio.

8. Assist with the monthly preparation of Division reports and identify areas for digitalization and improvement.

9. Support the ERP system upgrade and migration planned for second half of 2024.

Requirement:

• Degree in Accountancy or ACCA with at least 3 years in project accounting or project finance related role. Candidates holding a diploma in accounting pursuing the ACCA are also encouraged to apply.
• Good understanding of FRS 115
• Strong financial modelling skills, Advanced EXCEL user
• Prior working knowledge of ORACLE/Hyperion advantageous
• Keen interest in dashboards and RPA

1morning shift +1afternoon shift or permanent night shift

Permanent ,CBD/ Singapore Island wide

Our client

MNC facility management /M&E engineering company in building and industrial market

Job scope

· To troubleshoot, repair , maintain mechanical/electrical services, plumbing & sanitary services, aircon servicing and maintenance, ACMV systems, chillers, and electrical control system.

Requirements

· Nitec in Mechanical/Electrical or Facilities Management or its equivalent

· Hands on experience in Building Facility Maintenance services n aircon n chillers

· Training will be provided for fresh graduate

Working hour:

7am-4pm or 4pm-11pm shift

Or

Permanent night shift 1030am-7am (Extra allowance of $14/day)

3 or 4 days work, off 1 day

Our client is a Global MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Project Engineer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Responsible for overseeing the different functions of project execution for the company from start to end (eg. Awarding of contract, delivery of goods etc.)
• Responsible for the company’s project management, allocating resources to the different areas when required, and resolving any issues present during the project phase
• Responsible for overseeing the various scope of order, and monitoring the various applicable project specifications
• Responsible for attending to the various technical and commercial reviews, resolving any enquiries from both internal/external stakeholders
• In charge of handling/monitoring the various projects’ schedule development, and maintaining the required project documentations (eg. purchasing, shipping and invoicing etc.)
• In charge of resolving the customers’ complaints, overseeing any order deviation from the various customers
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Chemical Engineering, Mechanical Engineering or other relevant field of studies
• Minimum 2 years of relevant working experience in project management
• Experienced and Knowledgeable in process plant design and management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities:

• Responsible for growing the business with senior management and the team for implementation of business plans, pursue new business opportunities to increase sales and profits.

• Identify profitable business growth opportunities and clients to further develop the eco system within the company customers

• Full responsibility including budget responsibility for all customer relations, development, and growth of key customers.

• Monitor current and future vacancies to ensure annual targets are met

• Acquisition and advising of European companies about market entry and business development in the Southeast Asia region.

• Develop and implement a sustainable sales strategy.

• Conducting market research to identify new business opportunities.

• Maintaining fruitful relationships with existing partners and growing the partners’ network.

Requirements:

• Degree, with sales and business development experience

• Previous experience in real esate (commercial/ industrial) property related industry advantageous

• Fluent language skills in English and German due to needs to interact with German-speakers

• Possess strong customer and service-oriented mind-set with a friendly attitude and excellent negotiation skills.

• Enjoy networking within a cross-cultural environment, and have a good understanding of the local market (Singapore, Southeast Asia).

• Mature personality, able to think strategically and work independently.

• Self-motivated, resourceful, and detail-oriented individual with good communication and time management skills.

• Creative innovative self- starter and the ability to negotiate and solve tough issues.

• Eager to explore new, agile working methods and be able to cope with last minute tasks.

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams