Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

Job Description & Requirements

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 15 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

Project Controller / Project Planner

Education and Experience Required :

• Graduate.
• Should have minimum 10 years’ experience in project planning/ scheduling/Project Controls. Experience in EPC company / Automation company is preferred.

Skills and Competency:

• Should be well conversant in Primavera P6.
• Should have a pleasing personality and good communication skills.
• Knowledge on Monthly consolidated reporting / Cost reporting shall be an additional advantage.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting
• Float Analysis & Critical path analysis.

Job Role:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Document Controller and Project Controller (Overseas).
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost reports.

Main Responsibilities:

• Client liaison for project delivery
• Coordinate layout, M&E plans, and visuals, prepare quotes to clients
• Manage plan submissions to authorities and arrange inspections for projects
• Coordinate with internal teams (Designers, Surveyors, Construction)
• Supervise project works, conduct site inspections and meetings
• Maintain documentation and chair site meetings
• Perform ad-hoc duties as assigned

Requirements:

• Minimum 1-2 years in corporate office interior design & build project management
• Recognized qualification in interior design, architecture, or equivalent
• Ability to interpret architectural plans and knowledge of regulations
• Experience in managing multiple projects within tight deadlines
• Strong project, presentation, leadership, and people management skills
• Self-motivated with professionalism and integrity
• Excellent communication and interpersonal skills

1. Supervise a group of site staff, engineers.

2. Plan and organise daily work, execution of projects, prepare project schedule, milestone reports, submission and manpower planning.

3. Praticipate in the preparation of technical specifications, design requirements, conduct tender site show round for project works and contract management.

4. Ensure effective project management on the implementation of design, installation, testing and commissioning.

5. Control the use of site resources and overall project cost & also monitor and control wastage on site.

6. Ensure all installation engineers, workers/ sub-contractors work is completed in the allocated in the allocated time.

7. Ensure safety in the workplace through close supervision and implementation of all safety requirements.

8. Review of contactor's resign submission, update of as-build drawing, attendance to site meeting / inspection

9. Liaise with office staff to assist in the resolving of queries, customers, subcontractors & suppliers

10. Provide suggestions for improvement of practices within the company Other duties as assigned

11. Resuly-oriented and able to deliver results for multiple projects under tight deadlines.

12. Prefer bilingual in communication in view to liaise with clients & consultants

13. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

14. At least 2 Year(s) of working experience in the related field is required for this position.Required Skill(s): autocad, Microsoft Office, driving

15. Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

16. Those who can start immediately or within a short notice period will have an added advantage.

Responsibilities

- Perform all administrative jobs related to site activities

- Receiving telephone calls, Couriers, Email responses, Clients and guests

- Monitor and administer time keeping of direct site & subcontractors staff TMIS

- Assist Site Manager in all procurement activities like to raise PR, Quotation enquiry, Etc.,

- Maintaining of Training Database Management.

- Generate Monthly, Weekly reports for training frequently / Statistics for projects

Requirements

- Minimum N Level certification or equivalent with credits (C6) and above) for English, Mathematics and at least 1 Science subject (Physics, Chemistry, or Combined Science)

- Relevant work experience will be an advantage

Project Manager is an integral part of the organisation, ensuring the successful development, planning, execution and close-out of all aspects of the projects. The role is responsible for the schedules of all design and build projects, establishing critical path tasks to ensure the desired completion date with an eye towards risk mitigation. The role needs to work closely with internal teams to ensure the project is executed within schedule constraints and serve as the primary liaison for external parties.

• Plan and govern project management activities, resources, equipment and information.

• Liaise with clients to identify and define requirements, scope, objectives and priorities.

• Make sure that clients’ needs are met as projects evolve.

• Review, coordinate and execute approved contracts.

• Develop and oversee all budgets relating to the project.

• Analyse risks and opportunities through risk management.

• Oversee project procurement management.

• Monitor project progress and handle any issues that may arise.

• Act as the primary point of contact and communicate project status to all stakeholders.

• Use PM tools to monitor project activities.

• Create and maintain comprehensive project documentation, plans and reports.

• Ensure standards and requirements are met through conducting quality assurance.

Construction background is required.

Responsibilities

• Planning and Implementing of Electrical, lighting control system and Hotel Guestroom System
• Testing and commissioning of lighting control system and motion sensors
• Project Management

Requirements

• 1-2 years working experience in Electrical, Lighting / CCTV / building automation
• Working experience with Lutron, KNX Lighting Control Systems
• Ability to communicate effectively
• Self-motivated and able to work independently
• NITEC/Diploma/Degree in Electrical/Electronic/Information Technology/ Computer Science or equivalent
• Benefits: Excellent career advancement, AWS, Bonus, holiday

Job Description & Requirements

Coordinate projects and supervise construction site activities.

Duties and Responsibilities:

• Attend site survey/visit with contractors
• Prepare project documentation (MOS, RA, SWP, permits…)
• Coordinate deliveries to site
• Coordinate site activities with contractors
• Supervise works by contractors
• Maintain safe working environment onsite
• Ensure good housekeeping onsite
• Manage and track work schedule
• Communicate with internal and external parties to ensure smooth project implementation.

Requirements:

• Diploma in Civil Engineering or relevant field
• Minimum 5 years of relevant experience in construction industry
• Applicants should have certification in Supervise Construction Work for WSH (formerly known as BCSS), Work at the Height
• Able to read and understand technical drawings.
• Good team player and communication skills.

Job Description:

1. Overall project management & implementation.

2. Plan & manage project schedule.

3. Tendering & cost estimation.

Job Requirements:

1. Diploma / Degree in Civil Engineering.

2. For diploma holders, min 5 years experience in Civil Engineering / Construction works.

3. For degree holders, min 2 years experience in Civil Engineering / Construction works. Newly graduates will also be considered.

4. Proficient in MS Word, Excel, Powerpoint & Autocad.

5. Possess class 3 driving licence.

Job Responsibilities

• Under general supervision: Plan, organize, coordinate and controls projects in accordance with the established policies, procedures, systems, and requirements approved by Client
• Responsible for day to day contact and communication with the Client, focusing on providing client satisfaction
• Possess knowledge of Oil & Gas design and engineering in the offshore industry
• Supervise personnel assigned to the project through subordinate leaders
• May also serve as the proposal manager of medium-sized projects
• The Job role has some budgetary accountabilities
• Manage internal and external project interfaces
• Responsible for delivery of project deliverables in accordance with the project schedule, including early identification and resolution of problems that may impact progress
• Support the Management of Change process on the project, including the development of discreet schedules and budgets
• Support the identification and management of risk on the project, including development of mitigation measures to remove and/or control residual risk

Job Requirements

• Degree in Engineering
• Minimum of 7 years of experience
• Experience with Oil & Gas engineering company doing Onshore and Offshore projects
• Experience in coordinating and focal point for Mechanical Equipment procurement including but not limited to bid clarification meetings, procurement status reviews, kick-off meetings and liaison with mechanical package engineers and Client engineers
• Knowledge of multi discipline execution of Offshore projects
• Knowledge of 3D CAD and other Engineering and Design Tools, including Intelligent PIDs, SPI, SPE and Navisworks
• Knowledge of Digital delivery of projects is preferred

· Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;

· Attends external project kick-off meetings, meetings with consultants as well as technical and co-ordination meetings, daily project meetings and internal project closure meeting;

· Assists Project Manager in carrying out all shop drawings and submission with Drafting Department;

· Assists Project Manager in carrying out risk assessment and other risk management activities; makes recommendations on risk control measures; communicating risk assessment to all workers;

· Ensures all contractors are safety inducted and issued with Permit before work commencement;

· Ensures the adherence to the safe work procedure (SWP) established; to inform project manager or project director of any shortcoming in the SWP or risk control measures implemented;

· Ensures the familiarization with the scope of works;

· Resolves site problems proactively in a timely manner and seeks advice from Project Manager as appropriate;

· Ensures the timely preparation of project progress and other reports;

· Follows up on all aspects of QA/QC matters; records all defects works and ensure proper documentation;

· Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;

· Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;

· Assists in cost control by cutting materials wastage, reducing labour cost, usage of tools and equipment, etc;

· Assists the Project Manager in conducting Mass Tool Box meeting with safety personnel;

· Orders materials required for projects;

· Takes photographs on project progress and damage;

· Ensures proper project documentation including email communication;

· Issues work checklists for site supervisor;

· Initials and controls all delivery orders;

· Assists in promoting good team morale and team spirit in the project team;

· Any other duties as assigned.

• Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;
• Attends external project kick-off meetings, meetings with consultants as well as technical and co-ordination meetings, daily project meetings and internal project closure meeting;
• Assists Project Manager in carrying out all shop drawings and submission with Drafting Department;
• Assists Project Manager in carrying out risk assessment and other risk management activities; makes recommendations on risk control measures; communicating risk assessment to all workers;
• Ensures all contractors are safety inducted and issued with Permit before work commencement;
• Ensures the adherence to the safe work procedure (SWP) established; to inform project manager or project director of any shortcoming in the SWP or risk control measures implemented;
• Ensures the familiarization with the scope of works;
• Resolves site problems proactively in a timely manner and seeks advice from Project Manager as appropriate;
• Ensures the timely preparation of project progress and other reports;
• Follows up on all aspects of QA/QC matters; records all defects works and ensure proper documentation;
• Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
• Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
• Assists in cost control by cutting materials wastage, reducing labour cost, usage of tools and equipment, etc;
• Assists the Project Manager in conducting Mass Tool Box meeting with safety personnel;
• Ensures proper project documentation including email communication;
• Assists in promoting good team morale and team spirit in the project team;
• Strong in Structural work

Responsible to provide technical support and training to all Users for the various Enterprise & Mobile Applications in a timely, efficient and effective manner.

Responsibilities

• To be fully conversant with the various functionalities of the in-house Dormitory and Logistics Enterprise Application and other Applications from time to time.
• To test, train and support Users on these Applications and new functional modules added from time to time.
• To prepare weekly/monthly reports to the Head Technology for completed project execution matters such as progress of the work, outstanding matters, etc.
• To prepare project documentations, eg. project progress report, Software Requirement Specs documents, UAT report, project final delivery report, user manual, etc.
• To execute weekly technology related maintenance support to all User location to ensure smooth running of the application and related hardware.
• To record all corrective actions and communicate with vendors to avoid recurrences.
• To perform co-ordination between the Technology Department and other internal departments
• To co-ordinate with the Software Vendor & Systems Integrator to ensure the project is delivered based on the agreed specifications and within the timeline.

Requirements

• Diploma or degree holder with at least 2-years’ experience in Enterprise & Office Productivity project coordinating.
• Knowledge in web and mobile technologies and Amazon Web Services.
• Excellent communication and interpersonal skill.
• Diligent attitude and willing to learn & work independently.

- In charge of production, scheduling, planning and coordination of the assigned projects.

- Liaise with contractors on the requirements of the projects

- To assist the Project Manager in the coordination and execution of the projects

- Preferably experience in post tensioning and precast segment bridge construction

- To perform the duties which are assigned from time to time

Role: Project Manager

Department: Project

· Report directly to the Assigned Senior Project Manager or Director

· Oversee and direct construction projects from conception to completion to be delivered within time, budget and resources through scheduling deliverables and work progress.

· Establish and manage the relationship with the client, stakeholders and relevant authorities.

· Oversee all onsite and offsite constructions to monitor compliance with contractual obligations and building and safety regulations.

· Developing project scopes and objectives, involving all relevant internal and external stakeholders and ensuring technical feasibility.

· Coordinate and direct with internal team engineers, coordinators, draftsman, construction workers and external vendors such subcontractors and suppliers.

· Conduct internal meetings for assigned projects on design and project deliverables and subsequently, monitor the necessary deliverables required.

· Review design drawings for value engineering and constructability considerations and resolution of any technical matters on site.

· Review and recommend on variation advices to Clients for assigned projects.

· Prepare internal and external detailed project plan to track progress and ensure compliance to cost report and manpower budgeting submission timelines.

· Analyse, manage and mitigate risks by planning ahead to prevent problems and resolve any emerging ones.

· Ensure quality construction standards and the use of proper construction techniques.

· Administer Project Manager Resources to assist Tender department such as formulating technical responses to tender or attend client tender interviews.

Requirements:

· Minimum Diploma in Engineering or related fields from recognized tertiary institution.

· Degree/Professional Qualifications in Civil Engineering will be an advantage.

· Working Experience in LTA Projects (Architectural / RC / Wet Trade)

· Possess high level of integrity, good interpersonal and strong leadership skills

· Good communication skills

Job Description

• Manage the company’s projects
• Coordinate between client, company, factory and work site staff
• Work on ensuring good quality and maintain delivery schedules
• Liaise with QA/QC for the third party/client inspections, class survey certification, etc

Requirements

• Degree in structural / marine / naval architecture / civil / mechanical engineering
• Min 2 years of working experience in similar industry
• Good written and spoken English
• Experience in quality assurance and project management, preferably in the construction, marine, or offshore industry
• Leadership qualities expected
• Able to plan and manage project independently
• Come and convince us why you are the best person for the job

Responsibilities:

• Assist Project Manager in site supervision and management.
• Responsible for planning, scheduling, forecasting, conducting and coordinating the technical and management aspects of projects.
• Controlling the cost of the materials and labour.
• Coordination and checking of engineering deliverables.
• Attend site meeting, inspection, and monitoring of project progress with Main Con and Sub-cons.
• Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies, and federal entities to ensure successfully implementation of the project.
• To manage daily operation of the project execution.
• Solving construction problems as soundly as possible.
• Acting as the quality control and assurance to ensure that the project objectives are met.
• To ensure that project paper works are properly kept and up to date.
• Ensure safe work procedures are implemented to control risk.
• Familiar with the relevant legal requirement.
• Other ad-hoc duties as assigned

Job Requirements:

• Degree in Civil Engineering recognised by the Professional Engineers (PE) Board or qualifications accepted by the Commissioner of Building Control for registration as Resident Engineer.
• At least five (5) years relevant experience including in planning the construction of vehicular structures and roads involving stage diversions.
• Self-motivated, dynamic and goal orientated candidate
• Required skill(s): MS Office, preferable candidate with AutoCad skills
• Able to start work within short period

Job Description

• Responsible for ensuring that multiple SAP projects are delivered within scope, quality, time and budget requirements. Also, in charge of the overall use of resources.

• Take lead in all the phases of SAP project implementation, from project planning, execution, risk management, go-live and project closure.

• Working with internal clients to determine project definition and business requirements.

• Setting up an appropriate project organization.

• Accountable for developing & managing project plans & WBS and coordinating the activities of the project team and sub-team.

• Communicate and coordinate with business user team to ensure project can be carried out as planned.

• Ensure that all strategies are implemented efficiently and according to plan and that the client goals are satisfactorily reached.

• Managing client and stakeholder relationships at project level.

• Provide project status reports & phase reports to internal PMO & stakeholders.

• Providing leadership, motivation & coaching to project teams and clients in an SAP environment.

• Advising clients on project governance as well as template governance.

• Manage all change request (CRs) if timeline, scope, or resource requirements change.

• Plan & execute knowledge transfer from realization team to support team (AMS)

My clients are well established Architect firm in town area.

Responsibilities for Project Architect:

• Coordinate with clients, consultants, and contractors to ensure smooth project execution and timely delivery.
• Project management from start to handover, tender preparation and detailing
• Engage in team and project meetings to resolve project issues and coordinate to schedule adherence of technical issues
• Prepare detailed architectural drawings, specifications, and construction documents.

What you will need as Project Architect:

• Bachelor’s degree in Architecture from a recognized university.
• Minimum of 3 years of relevant experience in architectural design and project management.
• Proficiency in AutoCAD, Revit, SketchUp, and other relevant design software. Strong knowledge of local building codes and regulations.
• Excellent communication and interpersonal skills, strong attention to detail, and the ability to work both independently and as part of a team.

Why join these organizations:

• Innovative Projects: Work on a diverse range of projects that challenge and inspire.
• Collaborative Environment: Join a supportive team that values creativity and collaboration.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Global Reach: Be part of a global network of professionals dedicated to excellence in design.

Job Summary:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Benefits and Prospect

-Attractive remuneration and a comprehensive benefits package.

-Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.

-Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.

-Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

-Bachelor's degree from a recognized university or a diploma from a local polytechnic

-Interested in financial planning or wealth management.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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Job Summary: As a Project Coordinator, you will play a crucial role in coordinating all operations and projects related matter with various team. You will work closely with internal and external stakeholders to ensure reports and requests are delivered on time. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Job Responsibilities:
1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.
2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.
3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.
4. Plan, track and monitor the tasks assigned to the managers, team leaders and members
5. Clear and open communication with customers on operations and project issues or clarifications.
6. Assist in creating of PowerPoint presentation and Excel documents.
7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Job Description

• Position: Supply & Demand Planning Assistant Manager/ Manager
• Well Established Indonesian Palm Oil & Oleochemical MNC
• 5 Days Work Week (9:00am – 6:00pm)
• Salary (commensurate with experience): Up to $8,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
• Working Location: Pasir Panjang
• Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Oleochemicals & Palm Oil

Main Responsibilities:

• Planning supply and demand in conjunction with Production Planning to achieve maximum plant utilization/optimization and meet the budget.
• Analyzing statistical data and generating forecasting solutions from commercials for production to maintain a healthy inventory flow, reduce liabilities, and maintain a healthy net working capital to support the company global organization’s operations.
• Management and analysis to maximize production and storage capability.
• Lead the Production Planning Inventory Control (PPIC) team to formulate rolling production plans and forecasts.
• Identify and formulate cost-effectiveness of using different raw and intermediate materials for production to generate the desired finished goods.
• Leadership capabilities to lead a PPIC team consisting of personnel from Production, Logistics, Shipping and Operations, Procurement and Purchasing to discuss, identify, and formulate production and plant utilization/maximization.
• Set up and maintained the PPIC procedures of Supply and Demand Planning for company and its subsidiaries.
• Identify issues and implement action plans to align with the corporate goals on demand of the raw and intermediate materials to meet production plans.
• Implement 3 months rolling forecasts and monitor accuracy as per sales and production plan.
• Conduct and lead daily, and weekly meetings with counterparts in Singapore, Indonesia and Europe to access the supply and demand of finished products to meet sales-marketing Objectives.

Requirements:

• A Degree in Engineering or Supply Chain Management specializing in Supply and Demand Planning.
• Minimum of 4 years of working experience as a SCM Planner in a Chemical or Oleochemical environment.
• Able to lead a PPIC team consisting of production, logistics, and shipping personnel.
• Supply and Demand experience, knowledge of shipping, and warehousing in a chemical production environment is an advantage.
• Required frequent travel to manufacturing plant in Indonesia

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Responsibilities:

1. Portfolio Analysis:

- Conduct in-depth analysis of investment portfolios, assessing performance metrics and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. Market Research:

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. Client Interaction:

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. Asset Allocation:

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. Due Diligence:

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

- Prepare comprehensive reports outlining investment recommendations and associated risks.

6. Regulatory Compliance:

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. Performance Reporting:

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Analyze performance metrics and make recommendations for optimizing portfolio performance.

8. Relationship Management:

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

- Collaborate with internal teams, including financial advisors and risk management, to enhance client satisfaction.

9. Technology Utilization:

- Leverage financial software and tools for data analysis, risk assessment, and portfolio management.

- Stay current on advancements in financial technology to enhance operational efficiency.

10. Continual Learning:

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

Qualifications:

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Role:Capability and Quality Management Specialist

JD:

Responsibilities
• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Identifying training and development needs through analysing data to identify areas of improvement
• Conduct thematic reviews examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Supporting in the design of training and development programmes based on the needs of the organization and the individual;
• Supporting in evaluation of training and development programmes;

Requirements
• A recognized degree / Graduate
• Knowledge/working experience of Singapore Insurance is preferred
• Good learning attitude, analytical, problem solving and with good time management skills.
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Must be proficient in English language
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details.
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven