About the role

McConnell Dowell seeks a Project Administrator for one of our major infrastructure projects in Singapore.

Key Responsibilities

• Provide general project administration support and filing at site office.
• Assist in project-related finance administration and provide support on any employment matters.
• Assist the Site office for the preparation, retention, retrieval and filing of the project documentation.
• Assist in preparation of reports/ letters as required by project.
• Coordination of travel and leave matters for project personnel.
• Timely preparation of timesheets and expense reports for site personnel for payroll processing.
• Coordinate transference of physical documentation and movement of workers through managing the assigned site driver’s schedule on daily basis.
• Administer claims with main contractor/sub-contractor as applicable with regards to progress claims.
• Monitor stationeries/office supplies in the site office and liase with administrative team as needed for replenishment of supplies.
• In charge in of ad-hoc event planning at project site.
• Any other duties as may be required by the Project Manager or Company.

About You

To be considered for this role, you will have;

• 3-4 years of admin or purchasing experience in a construction project.
• Competent user of MS office software, with working knowledge of wider applications.
• Transport pick up at Tuas West Road MRT.
• Able to work alt sat work week.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Overall Job Purpose

Manage and execute the tender management in alignment with procurement policies and processes, and advise business divisions on procurement strategies, processes and procedures.

Key Responsibilities

• Engage business divisions and translate business requirements into tender documents, manage the tendering processes from preparation, calling, tender evaluation, assist in the preparation of tender evaluation and recommendation paper, award of tender, and provide contract administration advisory for construction and non-construction (mainly Information and communications technology) related procurements.

• Provide timely advice and assistance to business divisions on all matters relating to procurement and contract management, support the team in training for internal stakeholders to enhance procurement awareness and competency.

• Provide cost estimate and post contract administration for construction related projects.

• Support the team in improving internal systems including processes and procedures for greater efficiency. Implement procurement strategies to enhance governance, results and increase operational efficiencies.

Job Requirements

• Minimum 8 years of relevant experience in procurement and contract administration.

• Prior knowledge in Government Procurement and GeBIZ would be beneficial

• Resourceful and able to work independently, and within teams.

• Possess good writing and communication skill.

• Meticulous and concerned with details.

We regret that only shortlisted candidates will be notified.

• Manage the construction activities and progress, plan, implement and monitor works.
• Prepare schedule in accordance to master and detailed work programme.
• Work closely with Professional Engineer on the temporary works and consultants for technical issues and coordinate the site activities with subcontractors.
• Maintain quality standards, perform site inspections, and resolve technical issues on time.

Requirements:

• Degree in Civil Engineering recognised by PE Board
• At least 2 years of underground civil works (tunnelling) experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

A. Business / Management Activity

Operations

• Attend to stakeholders enquiries and process all submitted documents relating to shareholder services
• Receive, check, sort, record and process all documents received from shareholder(s) or lodging agent(s) in accordance with the necessary procedures
• Acknowledge and issue receipt(s) to shareholder(s) or lodging agent(s)
• Ensure documents and forms are replenished
• Promptly, accurately, professionally and courteously receive all telephone calls and enquiries and direct and/or relay and record messages accordingly
• Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other client / shareholders' instructions
• Support client Shareholders' Meetings - registration and polling services
• Proactive participation in projects
• Proactive participation in User Acceptance Tests
• Proactive updating of clients' information in the appropriate systems

Client Servicing

• Know Your Client by developing an in-depth knowledge of their industry and key contacts
• Develop effective and differentiating servicing techniques that will serve to set us apart in the market and to build and maintain client loyalty
• Proactively contact and communicate with clients regarding needs, experience and preferences according to a predetermined program. File all correspondences.
• Identify opportunities to provide value added services to clients
• Follow and be aware the importance of:meeting current Service Level Agreements (SLAs),
  minimising operational risk,
  resolving queries and complaints are efficiently and effectively with the necessary planning, and
  completing training to facilitate changes to the current environment, new clients and improvements to the service delivery for existing clients
• Escalate problems, errors and omissions to be dealt with immediately and in the most appropriate manner
• Coordinate the change of current business processes, procedures, and external party interactions to facilitate the requirements of new clients. This will involve interaction directly with clients and other Boardroom entities
• Assist Senior Manager / Manager with the communication to all stakeholders at every level internally and externally
• Assist in following up on outstanding and doubtful debts

B. Function - Specific Activity

• Carry out any other duties / projects that may from time to time be assigned by Managers / Senior Managers / Director

C. People Management Activity

• Work in collaboration with SRS colleagues to meet client requirements

Requirements

• Two to three years experience in Share Registry and/or Client Services
• A level / Diploma / Degree from a reputable institution
• You might be required to travel based on business requirements
• Ability to work in harmony with co-workers
• Drive for results
• Determination and persistence
• Eager and willing to strengthen knowledge base and skills
• Flexible, honest and loyal
• Strong business acumen
• Technical competency
• Work ethics
• Resourceful, meticulous and detailed
• Positive disposition and can-do attitude

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Executive (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Responsibilities

• Identify and explore new job placement and business opportunities
• Develop connections and new business and relationship management sources with existing accounts
• Source for the best candidates based on the clients’ requirement
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Ensure that the company's objectives and sales target are met

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Responsibilities

• Overseeing and processing for both outgoing and incoming shipments
• Vetting and preparation for Delivery Order, shipping documents for both import and export.
• Coordinating with various traders and trade executives on orders processing and providing shipment documentation
• Act as the point of contact between the executives and internal/external clients.
• Mitigate the issue / problem encounter during the operation.
• Coordinate with supplier & contractor for inbound & outbound deliveries, stock-take as and when required.
• Handle any other related ad-hoc assignments as and when required.

Company information: The business's principal of Global Planning Pte.Ltd (Registration No.201933250M) is wholesale trading of variety goods, mainly garments. The company was incorporated in Singapore on Oct 2019, it is a subsidiary company of PANKO Co, Ltd in Seoul, Korea. PANKO Co,Ltd is a global garments manufacturing company with 39 years of history and its production bases in Vietnam and Myanmar, set up Singapore office to explore new markets.

Company provides good health insurance + annual medical allowances

Requirements

• Minimally possesses a Diploma in Supply chain/ Logistic.
• Textile, apparel, garment industries and manufacturing experience/background are desirable
• Proficient with the MS office (Power Points, Excel, MS outlook) skills
• Work independently with minimal supervision.
• Proactive, diplomatic and good presentation skills

Job Responsibilities

• To identify potential sales opportunities and generate new business for the company
• Meet & follow up with potential clients to identify their investment goals
• Propose Savings and investment solutions to the clients
• Achieve growth and strive to meet sales target
• Monitor industry trends and competition to ensure the company remains competitive in the market

Requirement

• Sales driven and result oriented
• Good communication & interpersonal skills
• GCE N Level / NITEC / Diploma and above
• Candidates with prior sales experience will be an added advantage

Remuneration & Benefits

• $3k to $5k Allowance + Commission
• Flexible Working Hours (Minimum 1-2 times a month for meeting)

Interested candidates can kindly Click “Apply”.

We regret to inform that only shortlisted candidates would be notified.

This is contract role based in Singapore, Working location Central Singapore

The Sourcing Specialist plays a supportive role for the GSC (Global Supply Chain) Strategic Sourcing Managers. Their responsibilities include assisting with contract services procurement, contract execution, and supplier onboarding. Essentially, they extend the capabilities of the Global Supply Chain Sourcing Managers by providing tactical support in these areas

Supply Chain Management – Onboarding New Suppliers:

• Facilitate the onboarding process for new regional/site suppliers using company’s specific onboarding tool.
• Ensure supplier vendor codes are ready in the system before the Request for Proposal (RFP) process.
• Applicable to all categories.

Contract Services Procurement – Various Categories:

• Conduct RFPs for multiple sites simultaneously.
• Evaluate commercial bids and ensure consistent scope understanding among bidders.
• Review contract documents for quality.
• Prepare the Award Recommendation Letter (ARL) for GSC and DCE.
• Coordinate contract routing for timely signatory.
• Relevant for indirect services only, particularly professional services.

Qualifications

• 5-7 years of Indirect Sourcing (Procurement) experience is a must have. Contract management experience would be secondary.
• Well-versed in program / project management i.e. looking at cost, adhering to timelines etc. Proven track-record of managing high demands and high attention to detail given the nature of the role
• Cost management experience from a procurement perspective

Nomura Overview:

Nomura is a leading financial services group and the preeminent Asian-based investment bank with worldwide reach. Nomura provides a broad range of innovative solutions tailored to the specific requirements of individual, institutional, corporate and government clients through an international network in over 30 countries. Based in Tokyo and with regional headquarters in Hong Kong, London, and New York, Nomura employs over 27,000 staff worldwide. Nomura’s unique understanding of Asia enables the company to make a difference for clients through three business divisions: retail, asset management, and wholesale (global markets and investment banking).

Job Overview

This is a newly created role within the CAO office with a great opportunity to work with the other partners. The candidate will work closely with Front Office Sales team with regards to KYC account opening. This role reports directly into Head of Business Management.

Responsibilities:

Key Job Responsibilities:

• The critical piece of KYC for wealth is validating the client profile/ Biography & Source of wealth which is provided by Sales.
• KYC associate will play a key critical role as subject matter expert and seek additional clarification from sales to ensure write up is complete & meets regulatory requirements
• Ability to perform hands on task related to KYC and account opening (Including working with sales on information and documents gathering),
• Liaison between front sales and Compliance/CDD team for onboarding of new clients and rolling review requirements
• Work with RMs on KYC requirements, at times meeting with prospects/clients where necessary
• Interacts extensively with FCC, Legal, Compliance, Operations & Risk units where required

Requirements:

• At least 8 - 10 years of relevant experience, experience in Private Banking is an absolute advantage
• Good understanding in Wealth Management products and relevant regulations
• Direct experience in client on-boarding, KYC of Wealth clients
• Ability to multi-task and work under pressure
• Excellent communication skills with good command of English and Mandarin
• Individuals should have good track record of team supervision
• Effective teamwork skills having the ability to interact, negotiate and communicate in location and across regional offices
• Candidate will have an excellent command of the English language, with strong written and verbal communication skills, and the ability to communicate effectively across all levels.
• ·Ability to fluently speak one of the SEA languages or Hindi is a plus. As this role will involve interaction with local relationship managers and clients

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favorable treatment accorded to existing or potential members of staff on the grounds of race, creed, color, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

A leading Insurer is on the search for a Project Manager to join their team here in SG. This is a dynamic role, suited for a candidate who has experience in Project Management, with strong skillsets in stakeholder engagement.

Responsibilities include:

• Managing project deliverables including scoping, resources and timelines from end to end
• Driving change management activities
• In addition to reporting issues, to be able to escalate and problem solve

Requirements:

• Minimum 2 years in a Project Management scope, preferably within the Insurance/ Financial Services industry
• Demonstrated experience of being able to influence stakeholders across different business units
• Strong communication skills

Position Summary

Our client is a major Insurance player - looking to build a team of Data Business Analysts who can act as a bridge between technology and business to work on data solutions.

12 month extendable and convertible contract with immediate start and good salary!

Job Description

Responsibilities:

• Work with Business Stakeholders, Project Managers and Technology teams to assist in the implementation and maintenance of data projects.
• Work with business stakeholders to understand business requirements and translate business requirements into data requirements.
• Conduct data mapping workshops with technology teams and business stakeholders to source for required data.
• Create validation datasets for business stakeholders to ensure requirements are met.
• Provide ETL team with clear understanding of data mapping and discuss on potential code optimisation.
• Work with business stakeholders to come up with data quality rules.
• Engage with both business and technology stakeholders during testing, driving defect investigation and resolution.
• Support change requests by assessing impact on downstream processes and driving required changes in mapping.
• Support documentation of data-related artefacts required for compliance with data governance.

Experience / Skills

• Good communication skills and experience in collaborating with different team members from business and technology.
• Good understanding of enterprise applications, business processes and business requirement analysis.
• Analytical, detail-oriented, ability to manage timelines and adapt to project needs.
• Work experience in regulatory reporting projects such as IFRS 4, IFRS 17, BCBS 239 etc. is added advantage.
• Advanced proficiency in SQL, or any other data querying language.
• Advanced proficiency in Microsoft Excel.
• Proficient knowledge of Tableau, Power BI, or other business intelligence tools.
• Insurance domain knowledge is an added advantage.

Qualification

• Degree in Maths / Statistics / Analytics/ Technology/ Business or a relevant discipline
• 3 to 5 years of experience in a business analyst or data analyst role working with business stakeholders
• Working experience in at least one project related to business intelligence, reporting or data warehousing.
• Having 1 or more of the following experiences:Working knowledge in database and system design
  Working knowledge about querying data, data visualization and data analysis
  Performed in the role of a business analyst in analytics or reporting capacity
  

• Lead and Define the E2E Demand Driven Agile planning strategy with focus on demand and according to the business unit needs with each cluster and to move from a monthly planning cycle to weekly bucket with O+O mindset.

• Manage the Demand community based in the countries to define their roles and cascade the zone’s priorities.

• Lead the transformation project which is the in-house Ai-ML demand planning tool for SAPMENA Ecommerce D2C . This will require management along with others the business owner, central governance and liaise with all stakeholders of country and zone.

• Contribute to define, write and update planning norms and processes

• Ensure Demand fundamentals are deployed, monitor the results through audits and assessment

• Animate , Educate and Upskill to the O+O strategy for the planning community across the region.

• Ensure service and Global Performance Management and work on optimization to improve anticipation .

• Work closely and hand in with the central teams in NOE for updating Best Practices, trainings and all group tools roll out for the domains of planning and contribute share of voice to Next Gen Planning

• Define and challenge the performance indicators (KPIs) and make recommendations for improvement

• Build the frame of activity and investment in scope(budget, 3 years plan) for countries within the zone.

• Be the gatekeeper for implementation of norms and process in alignment with central operations.

Overall job purpose:

• Handle full spectrum of the human resource functions that include implementation of HR policies, talent attraction and retention programmes, performance management, compensation and benefits. Learning and development, and employee engagement
• Oversee and manage Office Administration in the organization

Key responsibilities and duties

• Support departments in developing and delivering strategic HR plans that fit with the overall business direction
• Champion the onboarding process by ensuring that it's high-quality and up to date, and provide clarity and connection for employees so their roles serve the overall business vision
• Plan, monitor, and appraise HR activities by scheduling management conferences, resolving employee grievances, training managers in how to coach and discipline, and counseling employees and supervisors
• Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures
• Build strong relationships, fostering trust and promoting collaboration internally
• Handle confidential matters with discretion
• Ensure payroll processing and payroll fund transfer are transacted timely
• Manage full spectrum of recruitment processes
• Ensure policies handbook are updated and ensure distribution of written and verbal information to staff on any changes
• Identify key positions in the organization and select high potential employees who may be developed for these roles
• Drive and implement process improvements to increase HR efficiency and effectiveness
• Analyze total compensation and take proactive actions to ensure C&B program remains competitive

Other Functions

• Oversee and manage administrative team in supporting, planning, organising, and implementing an administrative system for the organisation.
• Be the Group HR Business Partner in providing HR strategic support to BU/Group Function Head and collaborate closely with local HR.

Qualifications and experience

• Degree in Business with major in human resources or equivalent
• 8-10 years of direct experience in HR or related field
• Strong understanding in Singapore Employment Law
• Exceptional communication and interpersonal skills and en ethical mindset
• Adept at problem-solving and conflict-resolution skills

Responsibilities :

• As Project Manager Electrification on, you successfully lead an Electrification on Project, ensuring the Delivery in terms of Quality, Schedule, and Costs.
• The PM is responsible for the P&L of the Project and working very closely with the Commercial PM.
• You establish a close relationship with the customer project team to ensure successful complete on of different stages of the project.
• You lead the local onshore project team and coordinate with the offshore team in worldwide (Design, R&D and manufacturing) and according to defined standards, customer requirements for economic results, quality, schedule and EHS.
• You monitor all contractual matters working closely with the Contract Manager
• You establish a close relationship with the customer project team to ensure successful completion of different stages of the project.
• You formulate efficient strategies to achieve the project targets.
• You monitor the performance of the subcontractors and advice improvement measures working closely with the respective Construction and Coordination Managers
• You monitor the Overall Progress of the Project (Installation, Trains,Coordination, T&C)
• You ensure compliance with internal and external regulations and processes and report to the Head of Electrification Projects
• Collaborate with team member, internal department and coordinate with client,respective system wide contractors and subcontractors.
• Follow the Siemens general guidelines are as EHS, conduct guidelines, Quality, ethic.

Experience

• You have profound project Management knowledge, with at least 6 years of experience as PM and vast experience in Electrification projects.
• You are a team player who is analytical, highly motivated, and independent with excellent team spirit and interpersonal skills.

Education & Training

• You have the ability to communicate well with different levels and qualifications of professionals.
• You have basic knowledge of Contract and Financials
• Your relevant PM Certifications
• Knowledge of electrification solutions is an added value.
• Demonstrate strong understanding of the safety significance in the operation and maintenance of the High, Medium and Low
• Voltage systems and Traction Power Systems in a railway environment while placing safety as the highest priority.

Our client is a leading private bank, looking for a Risk Controls professional to join their team in Singapore at Associate level.

Responsibilities:

• Front line controls for KYC domain, product lifecycle and discretionary portfolios
• Perform sample testing, data analysis and quarterly to yearly reviews
• Assess internal processes and procedures for compliance and quality, while referencing internal policies, data from various sources, and previous cases
• Investigate and resolve if there are any breaches detected
• Continuously reviewing and assessing control effectiveness, while identifying opportunities to improve the efficiency and effectiveness

Requirements:

• Bachelor's Degree in Finance, Accounting or related field
• At least 2 years' relevant experience in operational risk, controls or internal audit function
• Big 4 auditors with experience reviewing Private Banking controls are welcome too
• Knowledge of Wealth Management products and business procedures preferred
• Team player, detail oriented and ability to work on tight deadlines
• Excellent MS Excel, communication and interpersonal skills

If you believe you fit the requirements for the role, please click APPLY NOW or send an email to [email protected] with your latest CV. Note: We regret that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only. Business License Number: 200611680D. EA Registration Number: R1767640

Responsibilities

• Set-up, maintain and update project employees’ files to ensure all data are up to date
• Prepare, coordinate, and conduct on-boarding and off-boarding for project employees
• Attend to project employees’ queries and provide HR assistance (benefits administration,
• timesheet management, claims and other HR matters)
• Maintain and enforce good documentation practise across the team, implement new
• procedures and workflows
• Perform data reconciliation, trend analysis and produce analytic and progress reports in
• support of business operations
• Collate project employees’ performance feedback from client
• Assist the team with ad-hoc operational priorities as and when required e.g., coordination of
• ART kits delivery and receipts, collation of test results)

Requirements:

• Nitec in any disciplines
• Good knowledge of documentation practice and project management
• Strong communication and written skills
• Familiar with Microsoft and Data Analytics Tool. Working knowledge with
• SharePoint a big plus

erince in VLOOKUP required

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Project Scoping

• Participate in the project as business analyst / product owner from the business perspective
• Gather and define user stories and create a backlog (including functional, non-functional, legal and operational requirements) for T24
• Partner with business leads to identify needs for Core Banking
• Focus on customer value and continuously drive product improvements and roadmap
• Facilitate timeline and budget estimates; facilitate in preparation of business case
• Set up project governance and project team

Project Delivery

• Support the overall Product Manager in Product Increment (PI) planning and review
• Ensure solutions are strategic whenever possible with an eye on future macro-developments
• Drive coordination of key initiatives to enable consistency in the product roadmap
• Establish project plan, identify key milestones, critical path and dependencies
• Examine project progress and maintain project plan
• Identify, track and resolve risks and issues that may arise during the lifecycle of the project; proactively propose mitigating actions
• Ensures that all deliverables are provided on-time and on-quality by institutionalizing appropriate quality checks
• Coordinate preparation and execution of User Acceptance Testing and User sign-off
• Issue regular & accurate project status reports and institute progress meetings to keep stakeholders informed

Change Management and Communications

• Drive transformation by running or supporting the implementation, communication and training
• Manage interactions and communication with stakeholders
• Work with Business Sponsor to ensure operational readiness of business after project go-live
• Design and execute training plan
• Communicate key changes and workarounds to clients and users

YOUR PROFILE

Professional and Technical

• Minimum 10 years of experience in private banking
• 8+ years’ experience with agile delivery approaches (e.g., Scrum, SAFe), ideally working experience as a product owner or similar role
• Experience in working with T24 or any core banking platform preferred
• Through an understanding of private banking value chain and good understanding of core processes such as advisory and investment management and the typical PB product landscape
• Strong expertise in digital products and services in Private Banking (e.g. Digital Advisory)
• Good understanding of business processes, process design, and process re-engineering
• Good understanding of business processes, process design, and process re-engineering
• Demonstrated capability for problem solving, decision making, sound judgement assertiveness
• Experience in finding operational synergies and performing impact analysis on business models, tools and processes
• Ability to work independently with minimal supervision and taking a hands-on approach

Personal and Social

• Strong conceptual skills
• Analytical and understands a broad range of technologies; keeps up to date with market and technology trends
• Ability to drive and demonstrate strong end-product orientation
• Big-picture thinking, problem-solving
• Excellent communication and stakeholder management skills
• Proven ability to manage large cross-functional project teams
• Proven ability to interact with functional management at all levels

We are seeking a highly skilled and experienced Quality Management Specialist to oversee and ensure the delivery of exceptional service to our clients. The successful candidate will be responsible for developing and maintaining quality standards, implementing service improvement initiatives, and providing leadership to service teams. The Quality Management Specialist will work closely with various departments to identify areas for improvement and implement effective strategies to enhance client satisfaction.

Career exposure into government organization!

Yearly renewable contract!

Monday - Friday, Central location

Salary up to $6,500

Responsibilities:

• Drive customer experience through execution efficiency and behavioral changes across customer experience team
• Train, encourage and guide the team to achieve the expected behavioral and efficiency standards to create a culture of service excellence.
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes.
• Ensure that team KPIs and service levels are met consistently.
• Drive and manage customer experience center initiatives including call audits.
• Able to strategize and execute call centre operations.
• Effectively implement service deliverables within the call centre
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines.
• Identify and highlight gaps in service deliverables for continuous improvement.
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence.
• Plan and implement learning and development programs in co-ordination with the Training team.
• Introduce, implement and monitor processes to manage change, encourage team spirit and foster communication between various business units within the call centre (cultural integration)
• Any other adhoc duties

Requirements:

• Bachelor's degree in business administration, service management, or a related field.
• Proven work experience as a Quality Service Manager or similar role.
• Strong knowledge of service management principles and best practices.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong leadership and interpersonal skills to effectively manage and motivate service teams.
• Exceptional communication skills, both verbal and written, with the ability to communicate complex ideas clearly.
• Proven ability to develop and implement quality standards and methodologies.
• Proficient in using service management software and tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience in the service industry, preferably in a managerial or leadership role.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Role Title: Administrative Business Partner

Duration: 01 April 2024 - 29 November 2024

Work Location: Pasir Panjang

Work Schedule: Normal business hours, Monday - Friday

Salary Range: SGD4000 to SGD6500 (depending on experience)

Role:

Administrative Business Partner to up to 4 very busy sales executives in an extremely fast-paced enterprise sales environment. The focus of the role is core administrative support: heavy/complex calendar management, processing expense reports, travel booking, and event planning.

Details:

• As an Administrative Business Partner (ABP), you will work closely with up to 4 executives to execute core admin support functions on their behalf.
• You’ll collaborate with a variety of people and job functions, performing tasks of moderate to high complexity and scope.
• Provide strategic support such as evaluating data or resolving minor operational issues with your manager's guidance.
• Interact with high-level executives both inside and outside of organisation and perform efficiently and professionally in an extremely fast-paced environment.
• Responsibilities include administrative tasks such as heavy/complex calendar management, travel arrangements, event coordination, and expense management.

Skill/Experience/Education

• Degree or equivalent experience
• 5-7 years of experience supporting multiple directors and/or sales executives with administrative tasks and related duties.
• A self-starter who can recognize where processes can be improved and takes the initiative to improve them.
• Professional, polished communication skills. Excellent business judgment and professional etiquette.
• Organizational, analytical and problem-solving skills.
• Ability to multi-task and partner efficiently with others in an extremely fast-paced environment.
• Experience using Google Workspace is highly desired. Experience using SAP Concur is desired.

Nextwave Partners , Who we are:

Founded in early 2016 , with successful acquisition by Atlas Professionals in 2022, we have quickly established NextWave Partners as a Recruitment Partner of choice across Energy Transition, ESG (Sustainable Business, Impact Investment,Finance & Infrastructure and Climate-Tech) & Technology sectors.

In the near future, we have the vision to give our clients a range of services to choose from that help empower their staff, businesses and a sustainable future. We are committed to supporting industries battling climate change towards a net-zero future and a circular economy.

We do this through developing and empowering the very best recruiters and consultants in the industry to become market leaders in their specialist areas.

The Role – Business Support Executive

We are looking for a Business Support Executive to support the Head of ESG & Climate Tech Recruitment, APAC (Vinny Chan, LI profile: https://www.linkedin.com/in/vinny-chan-data27/) in recruitment and business operations support in the journey of setting high standards as we progress through rapid expansion in the APAC markets, with current presence in but not limited to Singapore, Japan, South Korea, Taiwan, Vietnam and Australia.

In this business enablement role, you get to work hand in hand with the leaders and the team to ensure that the business constantly drives forward with the speed and scale for exponential growth.

The main responsibility is to support recruitment resourcing and research efforts, to continuously help the brand to build up the network, generate leads and meaningful insights. You will be exposed to multiple functions within the business supporting the team in driving sales, training, management, strategy, marketing, talent attraction, digital strategy and business ops.

Responsibilities

There are three main components to this exciting and multifaceted role as follows.

1. KEY Priority - Recruitment Support

• Conduct market research in a timely and effective manner
• Support resourcing needs, i.e market mapping, creating long lists, search for candidates across all available paid & free channels (Linkedin, Monster, Indeed, Internal database)
• Conduct prescreening and career profiling for shortlisted candidates to build up the network in ahead of the curve industries
• Be the advocate to drive best NWP and Tech practices such as postings of job adverts weekly, effective day plans and usage of desk management tool

2. Administration & Operations

• Responsible for managing the schedules and communications to ensure that business decisions are made with urgency and precision
• Coordinate information given from the finance and accounting team on financial performance and work with our executive to push through to sales performance communications and activity
• Help with gathering, distributing and creating documents alongside our executive, through Microsoft tools namely Excel, Word and PowerPoint.
• Work on any arrangements for meetings or travel plans if required.
• Strong interest in understanding business decision making, with ability to be forward thinking and help connect the dots so nothing gets missed.

3. Conduct Research to drive inside sales activities and leads generation

• Collaborate with the leader to facilitate inside sales initiatives and lead generation efforts.
• Conduct research to identify opportunities for new client meetings and support business development objectives.
• Utilize various tools and resources to actively build a comprehensive market map and long list for Sustainability Tech Companies.
• Implement strategies discussed to add new companies weekly, contributing to the growth of our business development portfolio.
• Establish success metrics to evaluate the effectiveness of inside sales activities and lead generation efforts.
• Leverage available tools and resources efficiently to conduct thorough research for leads in alignment with business goals.

What is in it for you !

• A chance to have exposure to dabble across recruitment desk , to learn the ins & outs of sales, training, management, data driven analysis, strategy, marketing, talent attraction, digital strategy and business ops
• We’re invested in your development, beyond your daily learnings, you also get exposure to
  • Soft skills - Psychometric tools to learn about your personal strengths and of others in the wider team / business !
  • Technical skills - working with a wide suite of data analytics and research platforms and automation tools. Constantly review better, faster and smart adoption for the team!
  • Continuous improvement & Personal Development Plan
    • opportunity to progress into recruitment consultant route or to move into business enablement specialist roles to join L&D / Finance / Contract Ops / People team !

Who should apply for this

• Passion to work for purpose driven companies, interest to learn about Sustainability & Technology industries
• Digital Native / Savvy - able to use Microsoft tools, Excel, Word and PowerPoint effectively
• High attention to details and high theoretical values
• Committed and responsible to meet timelines in a fast paced environment
• Can work on multiple projects at once and prioritize their tasks accordingly
• Strong will to learn and constantly challenge themselves, with a hunger to see a business grow and scale, through working closely with an executive.
• Constantly striving to be better, by helping to improve standards and processes.
• A great team player with a great “work hard play hard” mentality. Someone who gets along with a diverse group of individuals across the business
• Open for internship and apprenticeship with mininum six months commitment

Diversity is a core value at NextWave Partners, and we are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age.

We are passionate about building and sustaining an inclusive and equitable working and learning environments for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solution

Application

Only open to Singaporeans and PR. If you are interested in this position, please apply directly on the platform with your latest CV. We will review your application and revert back promptly.

Our commitment

Diversity is a core value at NextWave Partners, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age.We are passionate about building and sustaining inclusive and equitable working and learning environments for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, discover, design and deliver solutions.

NextWave Partners Ltd. (EA License No: 16S8303 - UEN: 201602833E)

EA Registration No: R1440239

Job Responsibilities

• Manage in Product Management to effectively ensure achievement of the Business Plan/Set Target objective in terms of sales, profitability, and sustainability.
• Conduct market research & customer visits and translate key competitor and core technology trends into sound business decisions.
• Conduct quantitative and qualitative data analysis using statistical tools.
• Understanding consumer needs and behavioural patterns to identify appropriate products/services for different segments.
• Define product strategy and conduct product training and demo for sales companies.
• Manage product life cycle.
• Develop and adapt pricing strategy based on internal and external trends.
• Formulate appropriate Go-To-Market strategies and implementing marketing activities.
• Work closely with the regional offices on Sell-in/Sell-out/Sell-Through region-wise/channel type to ensure healthy sales and inventory.
• Manage the monthly forecasting number.
• Formulate business planning and mid-term planning based on market analysis.

Job Requirements

• Degree in Business Administration or equivalent, with at least 3 years of product management experience in the Large Format Printing or
  Industrial Printing Market.
• Product Management experience.
• Ability to manage multiple initiatives, programs & engagements with regional sales companies simultaneously.
• Ability to manage multiple initiatives, programs & engagements with regional teams simultaneously.
• Ability to perform quantitative data analysis and appropriate data visualization using Excel & PowerPoint.
• Passion for innovating with strong written & verbal communication skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23560

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Project Engineer (Network)

Responsibilities:

• Work closely with Project team and Engineers to ensure deliver project on time
• Manage and oversee project documentation and other deliverables
• Resolve technical and design issues related to the project
• Configure all network devices within the project
• Knowledge in advanced networking configurations (e.g. routing, switching and general network infrastructure)

Requirements:

• Degree/Diploma in Computer Science, Information Technology, Engineering or a related field
• 4 years+ experience in a related field preferred
• Strong interpersonal skills, with excellent organizational and coordination abilities
• Experience in Project Management, Network Deployment, or relevant experience

Company Reg No.: 201131609D | Licence No.: 11C4684 | Angel Chan

Coordinate and monitor supply chain operations

Ensure premises, assets and communication ways are used effectively

Utilize logistics IT to optimize procedures

Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements

Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs

Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction

Plan and track the shipment of final products according to customer requirements

Keep logs and records of warehouse stock, executed orders etc.

Prepare accurate reports for upper management

Job Scope

• Provide day to day administrative office and client support
• Managing human resource administration tasks
• Liaise with outsourced IT vendors for IT matters
• Manage claims and office expenses
• Assist in ad hoc tasks or projects as assigned

Requirement

• Diploma or higher qualifications
• At lease 2 years working experience
• Able to commencement work soon (preferred)
• Good organisational skills
• Responsible and team player
• Good command of written and spoken English and Mandarin (to liaise with our Chinese associates, colleagues and clients)