The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner

Department: General Secretary's Office (GSO)

Reports To: General Secretary’s Office Manager/Director

Overall Responsibilities:

As part of the General Secretary’s Office, provide broad spectrum support to the General Secretary/CEO and the Bible Society. This includes various communications and liaison functions, capability development, administrative support, community relations, governance and compliance, as well as supporting other special projects and initiatives as required.

Key Areas of Responsibility:

• Provide general administrative support to the General Secretary/CEO and the Bible Society, including organising meetings and preparing reports for internal and external stakeholders.
• Proactively track, file, archive and retrieve key business information for future reference, including contracts and business documents.
• Represent the Bible Society on behalf of the General Secretary/CEO when relating to external agencies and strategic partners.
• Prepare and disseminate critical information to internal and external stakeholders.
• Work closely with all internal departments and coordinate activities to ensure activities meet the objectives of the Bible Society.
• Monitor the progress of key assignments as directed by the General Secretary/CEO, following up with relevant parties when necessary.
• Coordinate internal processes involving other business units for customer inquiries, reviews, evaluations and escalations, not limited to implementing new processes and documentation to improve workflow, governance, and compliance, including compliance with the Personal Data Protection Act (PDPA).
• Manage the volunteers’ and internship programme – Sowers-in-Action (SIA).
• Engage in outreach and community relations activities with churches and other Christian organisations, including establishing local SIA chapters.
• Any other duties as assigned by the General Secretary/ CEO.

Qualifications/Requirements:

• Diploma or Degree holder in any relevant disciplines
• Ability to work independently
• Excellent oral and written communication skills; comfortable with formal business writing
• Highly motivated and teachable, willing to accept and adapt to challenges
• Ability to communicate with a wide spectrum of people across all levels of seniority
• Self-starter with a good eye for detail and a strong ability to multi-task
• A good team player who is responsible and positive, able to work under tight deadlines
• Organised and possessing good analytical skills
• Possess a high level of discretion and integrity
• Excellent command in Microsoft Office competencies preferred
• Bilingual in English and Mandarin an advantage
• Fresh graduates are welcome to apply

Job Highlights

You will have the opportunity to put your gift to good use and serve in one of Singapore's oldest Christian mission agencies, having more than 200 years of history. You will also have the opportunity to work closely with management to contribute towards the growth and success of the Bible Society and further advance our mission. If you are passionate about serving in a mission organisation, thrive in a dynamic environment, and have the skills to excel in this role, we encourage you to apply.

To apply, please submit your resume and cover letter to [email protected]. We regret that only shortlisted candidates will be notified. We look forward to hearing from you.

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner.

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are currently inviting applications for Adjunct Lecturers with a distinguished track record of effective teaching and rich experience in the realm of Health Economics, Management, and Policy. Duties and responsibilities include but are not limited to:

Teaching:

Should have the ability to address the following topics through different modules and subjects -

• Healthcare system organisations
• International and national health law
• Health policy and governance – theory and practice
• Health information and technology
• Healthcare data analytics
• Stakeholder communication and decision making in the healthcare sector

Administration:

• Take an active role in the development of curricula for the health economics programs.
• Take an active role implementing quality assurance processes.
• Contribute to the decision-making process.

Selection Criteria

• PhD or Master's Degree (with at least 5 years of Industry Experience) in Health Economics, Management and Policy or related discipline
• AACSB accredited with a proven track record of effective postgraduate teaching in the core areas of Health Economics Education
• Relevant professional experience in the field of Health Economics Education
• An understanding of emerging issues in the Health Economics Education
• Excellent interpersonal and communication skills
• Ability to coordinate postgraduate courses

Please note that your application will be assessed based on the selection and desirable criteria. It is essential that you address each criteria to enable the selection committee to properly assess your application and suitability for interview.

Only shortlisted candidates will be notified.

Responsibilities:

• Attending to the customer enquiries promptly and follow up with them in a friendly and professional manner
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Addressing customer service issues expeditiously
• Understanding and analyzing the market trends and changes in customers demands
• Liaise with internal department to ensure proper lease management documentation and administration
• Deliver sales presentations & conduct viewings and site tours with potential clients
• Accountable for occupancy rate for all sales projects
• Responsible for lease negotiations and follow up on terms of lease with tenants
• Build & maintain strong relationships with tenants to generate referrals & to obtain repeated business
• Work closely with operations team to ensure delivery of high level of customer satisfaction
• Monitoring performance data and KPIs on a daily basis
• Perform other duties as assigned.

Requirements:

• Degree in Sales & Marketing / Real Estate or equivalent
• Minimum 3 year(s) of related working experience
• Excellent command of written & spoken English & Mandarin (to be able to liaise with Chinese speaking clients)
• Strong lease management documentation and administration skills
• Able to work under pressure in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

The Senior Research Officer works to the High Commission’s political and economic section. The position will play a key role in monitoring and analysing Singapore’s domestic political and/or economic developments, including issues in the Comprehensive Strategic Partnership. Working under limited supervision, the Senior Policy and Research Officer will undertake significant research projects and be expected to engage with a wide range of sources. The position is also expected to provide timely and accurate analysis of domestic and regional issues. Research may be presented as written analytical pieces, primary source identification and complex oral briefings to senior staff. As well responding to tasking by the Political and Economic Section, the Senior Policy and Research Officer will be expected to proactively identify issues of interest and concern to better inform the section’s understanding of Singapore and reporting to Canberra.

For further details and information on how to apply, please visit our careers website at Career Opportunities (embassy.gov.au)

Position closes midnight 20 March 2024.

• The Facilities Management Executive will be responsible for the facilities management, including the upkeep and maintenance, and building operations according to the required standards.
• Plan, organise, coordinate, and oversee operational processes of the areas assigned, including upgrading, renovation, and redevelopment works
• Source for comparative vendors/contractors to carry out renovations, building maintenance, and repair works
• Work together with other functions/departments to ensure work specifications are carried out efficiently and promptly
• Work closely and liaise with vendors, contractors, and suppliers to implement cost-effective, simpler, and faster ways of carrying out facilities development
• Attend to defects and faults reported on-site, conduct investigation and determine the cause of the defect
• Supervise contractors and other related facility management departments
• Oversee fire safety and workplace safety matters pertaining to infrastructure facilities
• Handle leasing documentation
• Budgeting and preparation of Annual General Meetings (administratively)
• Update work schedules of the department, attendance, day-off, medical leave, PH and Annual leave into the HR system
• Up-date & follow up on submission of PUB WEMP, Lift PTO and Government application & submission and other related agencies
• Prepare bills, invoices and bank deposits, supplier payments, deposit of cheque and customer receipts
• Verify discrepancies and resolve SP /tenants billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Assist in month-end closing activities
• Process accounts and incoming payments in compliance with financial policies and procedures
• Send out invoices to SP and Tenant Management & Sinking Fund, electricity, late payment Interest, carpark charges and others
• 5.5 working days or 44 working hours per week

✅ 9am - 6pm

✅ 5.5 Days

✅ UP $3000

✅ West

Responsibilities:

• Build and maintain close relationship with customers
• Perform and monitor the accuracy of inventory management
• Attend to customer's enquiries
• Ensure order shipments are processed accurately
• Work closely with warehouse operations to ensure timely and accurate movement

Requirements:

• Minimum GCE 'O' Level or Above
• Minimum 1 year of experience in Logistic field

You may “Using Apply Now Button” to send in your updated resume

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Nearest MRT: Harbourfront
Contract Duration: 12 Months

Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $17 per hour

Job Responsibilities:

· Provide administrative and secretariat support in office projects

· Provide grant and/or contract administration and payment support in office projects

· Support in ad-hoc projects as assigned

Job Requirements:

• Minimum Degree in any discipline (Healthcare & Life Sciences will be preferred)

• Proficient in Microsoft Office.

• Experience in grants administration work.

• Experience in Adobe Photoshop, Graphic Design, Video shooting is an added advantage.

• Must be able to commit 2 workdays up to 5 workdays a week.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

• Requirement:
• 5 Years experience Java (Core & Enterprise) Java Application Servers (Tomcat & WebLogic) .NET Well versed Spring, Struts, Sprint Boot framework Hibernate, MyBatis-Plus JPA, REST web services Well versed in Windows, Linux and/or Unix scripting Azure integration IIS Oracle database (Core DB &PL/SQL), MSSQL
• Good grasp on security fundamentals/PKI
• Good knowledge of network fundamentals and issue investigation Apache Shiro, MapStruct, Ant Design Vue

Scope of work:

• Development SIT/UAT support Implement micro services and enhancements Production support, bug fixes, and enhancements
• Support application minor/major upgrade and hardware refresh including sanity test and regression test from system patching and minor/major upgrade

Job Descriptions

• Timely management of invoices and receipts (creation, issuance, monitor and communicate)
• Prepare credit notes where and when required
• Process and apply payments to invoices via various modes of payment methods
• Investigate and resolve billing discrepancies / enquiries
• Process and timely issuance of Statement of accounts and follow up on delinquent payment
• Provide ad hoc support to operations accounts team

Requirements

• Minimum Diploma in Accountancy or Accounting / LCCI / ACCA or equivalent
• At least 2 years of relevant working experience
• Meticulous with an eye for detail
• Good communication and interpersonal skills
• Good time management and solutions-oriented
• Experience in AR or credit team in hotel industry will be a plus

Duties/Responsibilities:

• Performs the daily administrative workflow of the Food Services and Drinks divisions, maintaining efficiency and compliance with company policies.
• Assists Operations Managers with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Prepares sales reports, headcount reports and coordinates staff meetings/trainings schedules.
• Oversees telephone services, email correspondence, and mail distribution.
• Maintains office and outlet supplies inventory.
• Maintains records, documentation, and files.
• Performs other related duties as assigned.

Required Skills/Abilities:

• At least 2 years of experience in F&B Administration is required
• Excellent Excel skills
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

• Diploma or equivalent required.
• At least three years of administrative and clerical experience required.

Responsibilities:

• Execute sales strategies to meet business objectives and responsible for assisting with selling guestrooms and additional services as required.
• Market analysis and implement sales & marketing strategy for the purpose of seeking out new business through various industries.
• Analyse and reach potential business opportunities from competitor in hospitality industry and create a prospect list for targeting.
• Proactively generate leads & manage the entire sales cycle from leads to negotiation to closing deals.
• To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of business.
• Handle all inquiries and ensure timely follow up on the same business day (24 hours).
• Managing and provide mentoring & training of the junior sales staff.
• Identify potential customer & perform sales calls for new business opportunities.
• Supervision of daily workflow including Proposals and Contract. Liaise with internal department to ensure proper lease management documentation and administration.
• Deliver sales presentations & conduct viewings and site tours with potential clients.
• Accountable for occupancy rate for all sales projects.
• Responsible for renewal of lease, negotiable and follow up on terms of lease with tenants.
• Build & maintain strong relationships with tenants to generate referrals & to obtain repeated business.
• Work closely with operations team to ensure delivery of high level of customer satisfaction.
• Perform other duties as assigned.

Requirements:

• Degree in Sales & Marketing / Real Estate or equivalent.
• Minimum 8 years of relevant working experience, preferably in the real estate industry. Those with property leasing background are welcome to apply.
• Excellent command of written & spoken English & Mandarin (to be able to liaise with Chinese speaking clients).
• Strong lease management documentation and administration skills.
• Meticulous in lease documentation.
• Pleasant personality with excellent interpersonal & presentations skills.
• High degree of commitment & a good team player.
• Able to work under pressure in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

• Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)
• Possess internal auditing skill on ISO 14001 & ISO 45001
• Detailed understanding and knowledge on WSH Act, environmental & other legal requirements
• Registered Workplace Safety & Health Officer with MOM for at least 3 years
• Pro-active, independent, able to work with minimal supervision and perform under pressure

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Skills and Qualifications:

• Experience in Application Maintenance and Application Development Projects
• Experience in Service Delivery handling projects on Oracle Banking Plaztform for Application Support and Batch Services

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Property Officer

Neptune Court Owners' Association

Salary: SGD 2,500 - SGD 3,400

Job Description

Responsibilites:

• Implement preventive maintenance
• Monitor contractor's performance
• Attend to resident's feedback and enquiries
• Managing renovations
• Prepare reports related to vendor's performance
• Miscellaneous estate operations

Requirements:

1. Professional qualifications in the fields related to building / property maintenance, estate management at ITE / NITEC/ Polytechnic Diploma or higher, other engineering qualifications may be considered,

2. Minimum 2 years working experience.

3. Strong Problem Solving, Supervisory, Organizing and Time Management Skills

4. Able to work under pressure, handle multiple tasks and communicate well with residents and contractors.

5. Good Microsoft Office knowledge and strong report writing skills.

6. Preference for candidates that can start immediately.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Hygiene Officer to join our team!

As a Hygiene Officer, we rely on you to:

• Conduct routine check on hygiene audit to improve and maintain good personal and food hygiene, safety and housekeeping standards of our kitchend and F&B outlets.
• Pest control and cleanliness inspection and co-ordinate pest control and cleaning contractor service schedule.
• Assist to enforce food safety and housekeeping procedures in compliance with regulatory requirements.
• To ensure the proper documentation to fulfill HACCP, SFS and ISO 22000 requirement of all Food and Hygiene matters.

Working hours:

• 6am to 4pm
• 12pm to 10pm
• Required to work one weekend a week

• 5 Years experience Java (Core & Enterprise) Java Application Servers (Tomcat & WebLogic)

• .NET Well versed Spring, Struts, Sprint Boot framework Hibernate, MyBatis-Plus JPA, REST web services Well versed in Windows, Linux and/or Unix scripting Azure integration IIS Oracle database (Core DB &PL/SQL), MSSQL Good grasp on security fundamentals/PKI .

• Good knowledge of network fundamentals and issue investigation Apache Shiro, MapStruct, Ant Design Vue Scope of work: Development SIT/UAT support Implement micro services and enhancements Production support, bug fixes, and enhancements.

• Support application minor/major upgrade and hardware refresh including sanity test and regression test from system patching and minor/major upgrade.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Act as the lead administrator in the planning, scheduling and delivery of a number of concurrent major executive programmes.
• Take a lead role in the team on the overall project management and programme delivery from the design, communication plans, induction through to completion.
• Ensure the tasks, quality and deadlines are met for each programme.
• Alert the Client Directors and Head of Ops and Admin (or partner if necessary) of any potential problems or delays in plans for each programme.
• Provide high-quality customer service to multiple stakeholders with quality engagement with clients and participants.
• Facilitate good communications with clients and participants on pre-course preparations, in-class activities, evaluations and other essentials till completion of all modules.
• Manage programme budgets based on approved costing. Ensure complementary budgeting, forecasting and reconciliation of the expenditures.
• Deputise for another Programme Management colleague during her absence as required.
• Contribute to the general morale and professionalism of the SMU-ExD team.

• Degree in Business, Marketing, Education or related disciplines with 5 to 7 years of related programme management experience.
• Resourceful and meticulous in handling multiple issues concurrently while managing tight deadlines effectively.
• Demonstrate the ability to multi-task and work independently and in a team setting.
• Excellent organizational skills, with a meticulous nature and a keen attention to detail.
• Keen on process improvement and efficiency.
• Proficient in MS Office applications (Word and Excel).
• Possess good interpersonal skills.
• Able to commence work immediately.

#LI-XL1; #LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

Prepare F&B outlet daily sales reports and other reports

Organize company documents into updated filing systems

Schedule in-house meetings

Distribute incoming emails

Manage office supplies for outlets

Any other ad-hoc tasks and duties assigned

Requirements

Have 1 year’s relevant work experience in admin role

Hands-on experience with MS Office

Ensure data entry input accuracy

Fast learner

Effective communication skills

Roles and Responsibilities:

Our Company is looking for enthusiasm individuals (Singapore citizen or Singapore Permanent Resident is preferred) to join us. Candidate is required to:

• Support company operations by organizing office operations and procedures.
• Assist in managing and organising daily administrative activities.
• Handle incoming and outgoing communications, including phone calls, emails, and mail.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Handle sensitive and confidential information with integrity and discretion.

Requirements:

• Proven 2-3 years of work experience as an executive assistant, secretary, or similar role.
• Diploma in Business Practice (Administration and Management) or its equivalent.
• Proficiency in MS Office applications.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy in all aspects of work.
• Ability to work independently with minimal supervision.
• Discretion and ability to handle confidential information appropriately.

Nearest MRT: Labrador Park
Contract Duration: 8 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 per month

Job Responsibilities:

· Process radio-comm licensing matters/applications

· Process payments received, put up for approval on requests for waiver of late payment fee, refunds and licence transfers

· Process GIRO applications

· Contact applicants/licensees on expiring invoices

· Send weekly email reports for tracking of payments, licence renewals, and prepare reports for the monthly LD meetings to the teams for info and update.

· Assist in other ad hoc assignments.

Job Requirements:

• Minimum Diploma in any discipline.

• Proficient in Microsoft Office.

• Comfortable with speaking to people.

• Experience in payment processing and administrative duties will have an advantage for this role.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Responsibilities:

• Coordination and Scheduling: Facilitate planning and timing of class surveys and inspections to ensure compliance while minimizing disruptions.
  Dry Docking Coordination: Organize schedules, prepare documents, and coordinate logistics for efficient dry-docking.
  Inspection and Survey Arrangements: Manage inspections and surveys for certificate renewals, ensuring vessel availability.
  Regulatory Body Liaison: Act as the main point of contact for regulatory bodies, facilitating inspections and document submissions.
  
• Maintenance and Compliance Support: Update maintenance schedules and ensure effective communication for vessel maintenance.
  Record Maintenance for Easy Access: Organize records to support audits, inspections, and reviews.
  Compliance and Documentation: Monitor regulatory changes, maintain compliance checklists, and ensure all documents are up-to-date.
  Certificate and Documentation Renewal: Manage timely renewal processes for all necessary vessel certificates and documentation.
  
• Administrative and Logistic Support: Assist in technical budget and management, ensuring cost efficiency.
  Service Provider Liaison: Coordinate with external service providers for technical services ensuring timely and effective delivery.
  Vendor Coordination for Certification Services: Coordinate vendor services for certification processes ensuring adherence to maritime standards.
  Filing and Record Keeping: Maintain up-to-date records of technical operations and compliance documentation.
  
• Communication and Project Support: Support effective communication between technical teams and external parties.
  Project Administrative Support: Assist in managing technical projects, ensuring clear communication and timely progress.
  Inventory Management Support: Oversee inventory levels of spare parts and technical supplies, ensuring efficient tracking and availability.
  

Job Requirements:

• Qualifications: Diploma in Business Administration, Office Administration, or related fields.
• Experience: 1-2 years in a technical administration or similar role, preferably within the marine industry.
• Skills and Abilities: Strong organizational and time management skills.
  Excellent communication skills in English and Mandarin. Knowledge of Burmese and Bahasa Malaysia is beneficial.
  Proficiency in MS Office applications.
  Effective interpersonal skills, capable of working within a team and across organizational levels.
• Personal Qualities: Flexibility, adaptability, and a proactive approach to managing tasks and priorities.