Tasks and duties

• Monitoring a workplace for the health and safety of the workforce.
• Enforcing workplace policies that affect health and safety of employees on-site.
• Conducting health and safety employee training onsite.
• Assessing current health and safety policies at the workplace and suggesting improvements.
• Providing reports on the state of health and safety compliance by the workforce.

Requirements and skills

• Proven experience as safety officer
• In depth knowledge of legislation (e.g. OSHA/EPA) and procedures
• Knowledge of potentially hazardous materials or practices
• Experience in writing reports and policies for health and safety
• Familiarity with conducting data analysis and reporting statistics
• Proficient in MS Office; Working knowledge of safety management information systems is a plus
• Outstanding organizational skills
• Diligent with great attention to detail
• Excellent communication skills with the ability to present and explain health and safety topics
• BSc/BA in safety management, engineering or relevant field is preferred
• Certificate in occupational health and safety

Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

Benefits:

• 5 days, MNC, East area
• 1mth AWS, performance bonus
• Medical/dental benefits
• Salary $3200- $3700

Job scope:

• Manage purchase requisition, quote and purchase order documents and processes
• Review the purchase requisition report & check the demand vs material lead time vs MOQ & purchase price
• Raise portal to request sales manager approval for excess PO quantity due to MOQ
• Work with planning on material pulling in to support manufacturing needs
• Managing and follow up the delivery schedule on raw materials to ensure timely delivery
• Source for spot buy / one-time buy on gating materials from the open market
• Handle rescheduling request pull in, push out base on demand
• Manage incoming materials to avoid excess materials holding
• Work on excess PO cancellation with supplier
• Resolve account payable issue
• Shipment arrangement with the supplier
• Request advance payment in the Portal with the Finance for the supplier with advance payment term
• Issue PO and SO for purchases within inter-company
• Update inter-company FG PO and raw material PO & SO delivery commitment in system
• Reschedule the delivery for inter-company FG PO and raw material PO & SO delivery
• Inter-company shipment arrangement with planning team, warehouse and logistic department
• Update delivery schedules in SAP for both Singapore & Malaysia entity
• Manage sub-con RFQ
• Update PIR for inter-company.
• Any other duties as assigned

Job Requirements

• Minimum Degree or diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent
• Minimum two years experience in EMS/Manufacturing environment
• Must know PCBA and electro-mechanical.
• Team player with a positive attitude and organized in administrative duties

Interested applicants, please send your resume to [email protected]

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

· Air-Conditioning Works (Direct End-User) (Not construction Firm)

· Position Title: Customer Service Officer

· Working Location: Paya Ubi

· Working Hours: 5.5 days (Mon – Fri, 9am – 6pm, Alternate Saturday)

· Salary Package: Basic salary up to $2,400 - $2,800 + Sales Commission + Performance Bonus

· Duration: Permanent Role

Key Responsibilities

· Managing of incoming calls and customer service inquiries

· Prepare of quotation / contracts

· Coordinate technician Schedule & Customer Appointment (CRM systems)

· Ability to multi-task, prioritize, and manage time effectively

Apply Now !

· Preferably with 1 year and above of relevant working experience. (Training provided if without experience)

· Proficient in Microsoft Office

· Strong phone contact handling skills and active listening

· Familiarity with CRM systems and practices

· Customer orientation and ability to adapt/respond to different types of characters

· Excellent communication and presentation skills

· Ability to multi-task, prioritize, and manage time effectively

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health)is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.

RESPONSIBILITIES

• Assist the Facilities Management (FM) team to collect FM system data (i.e air con asset master list)
• Assist to do full field check presentation.
• Assist in makingshort educational video clips
• Assist in sustainability efforts of the organization

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• Maintaining and reviewing financial records.
• Ensuring compliance with accounting and tax laws.
• Preparing budgets regularly.
• Monitoring expenditure and profits and providing reports.
• Evaluating internal management systems, procedures, and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

The Technical Superintendent/Senior Technical Superintendent has the overall responsibility for the safe, economic and efficient operation of vessels assigned. He/She ensures ships are managed and operated in accordance with organisational policies, operating procedures and management systems. He/She is also alert to analyse risks and ensures compliance to the organisation's risk management framework.

The Technical Superintendent/Senior Technical Superintendent ensures that all procedures are adhered to and comply with International Safety Management (ISM) and classification rules. He/She may also be required to liaise directly with the ship-owner and respond to any charter or technical and operational queries.

The Technical Superintendent/Senior Technical Superintendent possesses a strong understanding of the technical knowledge of ships and keeps abreast of industry standards and regulations. He/She is well organised, is able to work in a team and may occasionally be required to sail onboard ships.
~ Acquire and allocate resources to support operations.
~ Analyse market data to identify business opportunities.
~ Analyse nature and causes of serious breakdowns and damages.
~ Analyse risk management data.
~ Brief crew on organisational policies, documentation and procedures.
~ Conduct appraisals of crew members.
~ Consult with manufacturers for specialist advice and guidance.
~ Coordinate with service engineers and contractors.
~ Maintain relationships with ship owners.
~ Manage compliance to risk management frameworks, policies and processes.
~ Monitor operating costs and submit quarterly budget follow-up reports.
~ Monitor ship defects list.
~ Oversee allocation of resources to ships.
~ Oversee ship compliance to regulatory requirements and legislation.
~ Prepare specifications and evaluate tenders.
~ Propose improvements to workflows to improve efficiency.
~ Update clients on ship status.

Responsibilities:

• Formulate and execute strategic plans together with regional management team
• Analyze key performance indicators and providing strategic guidance for improved performance
• Provide guidance to regional country heads to achieve optimal country performance goals
• Collaborate with HR on strategies to foster a high-performing regional workforce
• Oversee budgets, financial forecasts, and resource allocation
• Active involvement in business development activities to achieve revenue growth targets

Requirements:

• Previous involvement in a senior leadership capacity, within a market research
• Candidate should possess a Bachelor's degree in Business Administration, or a related qualification
• Exceptional leadership, decision-making and communication skills

Responsibilities:

• Formulate and execute strategic plans together with regional management team
• Analyze key performance indicators and providing strategic guidance for improved performance
• Provide guidance to regional country heads to achieve optimal country performance goals
• Collaborate with HR on strategies to foster a high-performing regional workforce.
• Oversee budgets, financial forecasts, and resource allocation
• Active involvement in business development activities to achieve revenue growth targets

Requirements:

• Previous involvement in a senior leadership capacity, within a market research
• Candidate should possess a Bachelor's degree in Business Administration, or a related qualification
• Exceptional leadership, decision-making and communication skills

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Traffic Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Job Description:

· Handling all incoming and outgoing shipments

· Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)

· Handling LCL documentation

· Monitor vessel schedule via PSA PortNet, SATS or SIA

· Ensure all customers’ standard operating procedures are followed and updated

· Liaison work with drivers, customers, external vendors and etc

· Manage all customer enquiries

· Resolve operational issues encountered

· Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation

· Meet compliance at all times

· Perform any ad-hoc tasks/projects as assigned

Requirements:

· Minimum 1 year experience in Customer Service (Transportation Industry)

· Familiar with PSA PortNet, SATS or SIA

· Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)

· Strong communication, presentation and customer service skills

· Reasonable knowledge of Singapore roads, yard and port operations

· Ability to perform under a fast-paced and performance driven environment

· Able to work independently with pro-active attitude

· Ability to communicate with one other languages a plus

· Good communication and customer service skills

Alternative, can email your CV to [email protected]

JOB DESCRIPTION

· Responsible for generating new business in the Integrated Facilities Management sector.

· Need to generate leads in the maintenance industry to promote/sell the company’s solutions and services – building owner/facilities/security/cleaning/shipping.

· Create a sales pipeline, working from prospect lists, cold calling, networking and conducting independent research.

· Form and build relationships with new and existing customers related to the maintenance industry.

· Responsible for meeting targets/KPIs set out by management on a monthly/quarterly basis.

· Work closely with the marketing team to sell the benefits of our unique range of products and packages.

· Support branding and business development in new domains or markets.

· Attend industry functions such as trade shows, conferences and webinars and provide feedback on market trends, opportunities for businesses and partnerships.

Job Requirements:

· Bachelor's degree in any relevant field.

· Candidate must be strong/minimum 3 years of working experience in sales/business development providing IT solutions to the maintenance industry – facilities/security/cleaning/shipping.

· Candidate should have a database of their customers/leads in any specific maintenance discipline – FM contractors/security/cleaning/shipping. During the interview need to explain how can be able to penetrate the company’s maintenance solutions into those customers/leads.

· Must be a team player.

· Good communication, written and presentation skills.

· A proactive attitude and ability to work independently or within a team.

· Knowledge and/or interest in Maintenance solutions, the Internet of Things.

• 5 days, East, MNC, up to $4000
• 1mth AWS, performance bonus
• Medical/dental benefits

Responsibilities:

• Manage purchase requisition, quote and purchase order documents and processes
• Review the purchase requisition report & check the demand vs material lead time vs MOQ & purchase price
• Raise portal to request sales manager approval for excess PO quantity due to MOQ
• Work with planning on material pulling in to support manufacturing needs
• Managing and follow up the delivery schedule on raw materials to ensure timely delivery
• Handle rescheduling request pull in, push out base on demand
• Manage incoming materials to avoid excess materials holding
• Work on excess PO cancellation with supplier
• Resolve account payable issue
• Shipment arrangement with the supplier
• Request advance payment in the Portal with the Finance for the supplier with advance payment term

Requirements:

• Minimum Degree or diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent
• Minimum two years experience in EMS/Manufacturing environment
• Knowledge in PCBA and electro-mechanical.
• Team player with a positive attitude and organized in administrative duties

Interested applicants, please send your resume to [email protected]

Job description:

-Handle the recruitment for Singapore HEYTEA.

-Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliances.

-Collecting and communicating HR-related needs proactively from employees.

-Maintaining harmonious employer-employee relationships.

-Attendance and leave management.

-Providing guidance and input on business unit restructures, workforce planning, and succession planning.

-Take charge of CPF and related tax issues.

-Foreign workers issues like work permit application and insurance.

-Other duties duly assigned by the company HQ.

Requirements:

-Preferably major in HR Management, Business Administration, Psychology, or equivalent.

-Preferably having experience in the Catering or Retail industry.

-Strong communication skills and data analysis capacity.

-Familiar with Singapore MOM policies.

-Pleasant, mature, outgoing, meticulous with good interpersonal skills.

Description:

-Handle the recruitment for Singapore HEYTEA.

-Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliances.

-Collecting and communicating HR-related needs proactively from employees.

-Maintaining harmonious employer-employee relationships.

-Attendance and leave management.

-Providing guidance and input on business unit restructures, workforce planning, and succession planning.

-Take charge of CPF and related tax issues.

-Foreign workers issues like work permit application and insurance.

-Other duties duly assigned by the company HQ.

Requirements:

-Preferably major in HR Management, Business Administration, Psychology, or equivalent.

-Preferably having experience in the Catering or Retail industry.

-Strong communication skills and data analysis capacity.

-Familiar with Singapore MOM policies.

-Pleasant, mature, outgoing, meticulous with good interpersonal skills.

RESPONSIBILITIES

• Contract, Project & Filing management, preparation of purchase order, variations & final accounts and generation of cost control and reports
• General administration support to project team and assisting the project manager in working out the quantities for variations and progress claims
• Prepare monthly progress claim, vet/recommend and prepare clients’ payment certificate for management approval
• Act as second point of contact (client-servicing) on behalf of project engineers for enquiries from external stakeholders pertaining to projects & term contracts
• Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS

• Minimum “O” Level, diploma is a plus.
• Diploma holders with limited working experience are welcomed.
• Outgoing with good communication, negotiation and problem-solving skills for engaging with both internal and external parties to support project-related activities.
• Able to work independently and target oriented in a stressful environment.
• Computer-literate & basic Microsoft Excel skills
• Able to commence work in a short notice period.

You are to support the team and providing operational support to programme delivery.

This is an end-to-end functions for the delivery of training, learning programmes.

Role

• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)

• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Partner public agencies to develop and customise L&D interventions to support their developmental plans

• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions

• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)

• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)

• Responsible for keeping accurate and proper records. Manage databases e.g. for alumni.

• Comply with college service standards and operations guidelines.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

Requirements:-

- Diploma in any discipline

- At least 2 years of relevant working experience, preferably in an administrative role.

- Excellent communication and written skills.

- Organized and meticulous.

- Team player, and able to work under pressure and short deadlines.

- Good interpersonal and customer service skills.

- Good problem-solving and time management skills.

- Proficient in Microsoft Office applications.

- Demonstrate a positive attitude with integrity and drive for excellence in work

Job Description

· To supervise and monitor civil, structural, architectural, and M&E works including monitoring of installation works in accordance with the approved drawings and statutory requirements and specifications

· To conduct in-progress inspections and to identify any non-conformity and report to the Qualified Person

· To attend site, coordination, quality meetings

· Witness all the inspection and testing sessions performed to ensure compliance with designs and specifications

Job Requirement

· Minimum 5 years of relevant experience in building works. Preferably with experience in industrial building/ development with prestressed (PT) elements

· Registered and valid RE/ RTO accredited by the Joint Accreditation Committee of Institution of Engineers Singapore (IES) or Association of Consulting Engineers Singapore (ACES)

. Registered under Singapore Structural Steel Society (SSSS) as a registered steelwork supervisor

· Preferred applicants with Certificate in Building Construction Safety Supervisors Course (BCSS)

· Conversant in statutory code and requirements

· Good team player with strong interpersonal and communication skills

Resident Relations/ Facility Officer supports the Manager in the general administration of the estate

Job Responsibility

Responsible for the common facilities in:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

• RTO registration with BCA/IES with a minimum of 5 years of relevant experience in the supervision of drainage upgrading works in Singapore.
• Minimum Diploma or Degree in Civil Engineering or equivalent, recognized and acceptable by the Commissioner of Building Control.
• Have attended the mandatory safety training course, “Building Construction Supervisors Safety Course” or equivalent conducted by a MOM-approved training provider.
• Supervise the execution of the construction works including temporary works for replacement and diversion of canal/drain.
• Ensure that the works are carried out in accordance with drawings and specifications; including the emergency repair works of any damages on the existing utilities/services, pipelines, structures, roads, lands, properties or trees, caused by the drain/canal and/or diversion work
• Monitor the Contractor’s progress and performance and maintain proper site records of the works
• Take photos of the worksite and update the Client with proper labels through email / WhatsApp on a daily basis
• Inspect/supervise diversion and/or replacement works on a full-time basis progressively at the worksite including night work supervision and supervision on weekends and public holidays, as and when required
• Verifying contractors’ CCTV live video feeds and inspection reports
• Keep and maintain proper site records and documentation, e.g. attendance records of PM, RTO, STO, Professional Engineers, and contractor’s site personnel

Description

Join our expanding team as a Recruitment Consultant, where you will play a key role in delivering excellent customer service to both clients and candidates.

Job scope

• Utilize various recruitment methods, including company career portals, recruitment portals, social platforms, networking events, and referrals.
• Creatively search and engage with potential candidates.
• Conduct database and online searches to match candidates with client needs.
• Efficiently handle administrative duties, including resume typing and management reporting.

Requirements

• Minimum Diploma/A Level/O Level.
• Preferably CEI Certified with relevant recruitment experience.
• Positive attitude and strong team player.
• Possess excellent communication and written skills in English.

JOB DESCRIPTION:

1. Liaise with various statutory board, government department (i.e.HDB,PUB,MOM etc.) and sub-contractors to ensure smooth executive works.
2. Resolve public concerns/feedbacks/complaints relating to project.
3. Organize and co-ordinate both planning and ad-hoc rectification works in the upgrading precinct.
4. Assist Project Manager in all other documentations.
5. In charge all public relation duties and customers enquiries.
6. Prepare and submit monthly reports, weekly updates, and other materials as when required.
7. Promote positive relationship with stakeholders.
8. Participate in project meetings.

JOB REQUIREMENTS

1. Candidate must possess at least “O" level or Diploma.
2. Required language(s): English, Chinese (to liaise with Chinese speaking associates)
3. At Least 2 years of working experience in the related field is required for this position.
4. Hardworking, helpfulness, independent, interpersonal and teamwork.
5. Preferably Junior Executive specialized in Engineering-Civil/Construction/Structural or equivalent.

Vacancies Available

ENDO is a leading company that specialises in Child Safety products, Invisible Grilles, Window Restrictors, Curtains & Blinds, etc .

www.endogrilles.com

We are located at: 558 Sims Avenue, Singapore 387593 (5 Mins from Paya Lebar MRT)

Inviting candidates with the following skills:

Outgoing personality

Communicating with customers, answering potential customers' questions

Understanding customers' needs and identifying sales opportunities

Able to perform product explanation

Job site arrangement

Diploma, NTC cert, O Levels

Able to use Ms excel, words , powerpoint.

Own Car advantage, else there will transport reimbursements.

NO experience required, Training will provided.

Working Hours

5.5 Working Days

Monday to Friday 10am to 7pm (One Half Day off), Saturday Or Sun 10am to 7pm

Basic package up to $3000

PLUS Incentive every month.

Pls email your updated resume with photograph to [email protected] or WhatsApp to 90701414

Workplace: Buona Vista

Job responsibilities:

• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)

• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Partner public agencies to develop and customise L&D interventions to support their developmental plans

• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions

• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)

• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)

• Responsible for keeping accurate and proper records. Manage databases e.g. for students alumni.

• Comply with college service standards and operations guidelines.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

Requirements:

- At least a diploma holder with minimum of 2 years of relevant working experience, preferably in an administrative role.

- Excellent communication and written skills.

- Organized and meticulous.

- Team player, and able to work under pressure and short deadlines.

- Good interpersonal and customer service skills.

- Good problem-solving and time management skills.

- Proficient in Microsoft Office applications.

- Demonstrate a positive attitude with integrity and drive for excellence in work.

· To assist the Project Manager or Project Engineer in the daily execution of work.

· To supervise the work of sub-contractors and in-house workers.

· To work closely with other site operations staff to meet the project schedule.

· Ensure installation is carried out as per construction drawings.

· To monitor the progress and quality of work being performed by workers.

· Ensure that works are executed within an acceptable standard of workmanship.

· Attend the daily tool-box meeting and convey clear instruction accordingly.

· Understand and ensure compliance in project requirement and scope of work

You will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and teams to develop various systems and support the onboarding of users.

JOB:-

• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimisation
• Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:-

• Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity
• Strong analytical skills with the ability to collect, organise, analyse and interpret large datasets
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Proficient in using data analysis tools and techniques such as Python, SQL, or data visualisation software is a bonus