Data Center Operator

ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region. With offices strategically located in Hong Kong, Tokyo, Singapore, Sydney, and Mumbai. ITCS Group is the preferred technology partner for leading MNCs, including Global Investment Banks, Fortune 500 companies, across Asia Pacific.

We are currently looking for a Data Center Operator to join our banking and financial team in Singapore to provide hardware support for network, server, and storage devices.

Responsibilities:

- Daily routine check and reporting of hardware equipment status according to SOP

- Issue daily reports, handover documents, and monthly documentation.

- Install and removal of physical hardware with advice from technical team

- Inventory management of spare parts and status

- Coordination of suppliers and vendors, including site access management.

Requirements:

- Experienced in Data Center operations or relevant experience

- Knowledge in basic cabling

- Good documentation and communication skills

Additional Information:

- Location: Tai Seng / HarbourFront (2 headcount, either location but not both)

- Working hours: 5-day work week, weekend and public holiday inclusive

- Shift hours: (7 am - 4 pm), (12 pm - 9 pm), 8 + 1 hour break per shift

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Position Overview:

An opportunity to join a growing team, primarily working on the day to day inventory management and logistics of physical metals alongside assisting with the growth and development of the firms processes and procedures.

Day to Day

• Management of physical metals inventory
• Working closely with Investment team on new physical purchase and sale contracts
• Checking documentation related to physical metal contracts
• Preparation and review of contracts
• Providing inventory reporting and updates to the Investment team
• Maintaining documentation relating to physical contracts and inventory
• Arranging inspections of inventory
• Arranging logistics for movement of metal globally
• Assisting with the onboarding of new trading counterparties

What we are looking for

• 2+ years in physical metals commercial operations and logistics
• Understanding of physical metals
• Preferably a good understanding of LME and CME
• Demonstrate proficiency in all calculations used to support any products in your asset class coverage.
• Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment.
• Demonstrate proficiency in written and oral communication skills.
• Working on system and process improvements, and new business initiatives
• Understand the relevant technology and applications that are required to excel in the role.

• Work with Bank’s business and operations stakeholders and support in preparing functional specification or equivalent documents.
• Support the bank to conduct requirement workshops Conduct sessions to gather requirements.
• Develop and utilize standard templates to write requirements specifications.
• Should liaise with the technical and testing team to explain the functional requirements and the expected output.
• Participate in design reviews and provide functional inputs as required.
• Provide training (train the trainer) and implementation support.
• Perform documentation of system manuals.
• Perform Pre-UAT to ensure the readiness of the environment (e.g., test IDs) for UAT (excluding Functional testing).
• UAT Test Plan to be prepared by the Business Analyst for users’ reference during the users’ preparation of the UAT test script.
• UAT Test Script will be used by Business Analyst to ensure the required accesses are provided.
• Work on migration of programs to UAT upon sighting SIT signoff by the Technical Project Team.
• Other tasks required by the Project management team as part of the Agile way of work.
• Should have a strong and hands-on business and/or operations experience in the following domain areas.
• Automated spreading, peer analysis, financial ratio analysis
• Enterprise Limit management
• Portfolio credit risk assessment, Credit Grading, Scoring and Pricing.
• Group and client facility structure
• Loan servicing, end-end loan lifecycle management
• Credit risk reporting and analytics
• Collateral management

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer (Data Center) role, to support capacity planning for the Data Center team of our client in Singapore which is a top global investment bank.

Responsibilities:

• Generate weekly reports to analyze DC infrastructure demands in the APAC region.
• Download and analyze the infrastructure demands provided by the Project Manager, and follow up with requestors to rectify them as per the corresponding comments/shortfalls raised.
• Monitor high-risk locations and question discrepancies.
• Assess demands for server additions in data centers, including checking respective data center capacity, tech refresh, installing new servers, and decommissioning old ones.
• Monitor project implementation within designated timelines.
• Track power consumption and physical rack space, including assessing maximum and current capacities for both power and rack space.
• Calculate the record rack space and power consumption values based the demands for each data center location.
• Coordinate equipment placement (EP) to ensure optimal utilization of resources.
• Address defects, ensuring all necessary information, such as justification and associated risks, is provided for approval in each demand.
• Manage decommission reports and ensure accurate data cleanup in the demand central system.
• Generate weekly and monthly reports on data center demands, defects, ad-hoc requests, and project pending fulfillment.
• Compile EP data and convert it into actionable insights for capacity planning.

Requirements:

• Minimum 2-4 years of relevant experience in capacity planning, data center operations, or a related field.
• Strong analytical skills with the ability to interpret data and identify trends.
• Proficiency in project management tools and techniques.
• Excellent communication skills for coordinating with various stakeholders.
• Ability to work independently and prioritize tasks effectively.
• Familiarity with data center infrastructure and equipment is preferred.
• Proficient on Excel and Pivots
• Knowledge in PHP scripting language will be an advantage

Responsibilities

• Prepare test data for test cases
• Test workflow processes, detect bugs through the queries, finding bad data.
• Automate testing efforts by using Hadoop tools like Spark
• Conduct Hadoop (Spark) performance testing by using standard tools
• Traditional and Agile software development and Testing environments
• Proactively identify risks and issues across the QA work streams, advise on increasing process maturity, help develop testing standards, best practices and processes
• Working experience in customer facing onsite role coordinating with QA test engineers and Dev team leads.

Job Requirement

• Candidate must have 2 + years of hands-on live project QA experience with on one or more Big Data Hadoop platforms
• Must have at least 1 + years testing Big Data programs written in Spark (Scala / Python)

Our client, a Global leader in trading of Energy related commodities is looking for a Contracts Analyst to join their team:

Job Scope:

• Verifying and validating transactions within the System for consistency
• Ensuring timely and accurate updates of deals in the system to reflect any changes
• Drafting contracts for Crude and/or products for internal review
• Distributing contracts post-approval
• Recording contracts and associated amendments in the system
• Keeping master templates up to date as required
• Assessing and responding to contracts received from counterparties
• Updating contract-related Excel worksheets/Power BI reports
• Creating tender offers as necessary
• Coordinating with Finance/Legal/Demurrage departments on contract wording and terminology
• Evaluating counterparties' general terms and conditions

Requirements:

• Minimum Diploma/Degree in Business
• Minimum 3- 5 yeras expetience in a Trade Support/ Operations role in drafting and reviewing contracts
• Good understanding of incoterms
• Experience working in Commodity trading environment
• Highly detailed and meticulous

Please contact Brendan Low or email your cv directly in word format to [email protected]

EA License: 16S8131

Recruiter License: R1104469

Responsibilities

· Analyze and work with business units on reported issues/queries relating to compliance surveillance systems;

· Processing and analyzing data related to AML/CFT investigations;

· Tuning and optimization of compliance surveillance systems;

· Tuning and optimization of Machine Learning Models in Compliance;

Skills/Requirement

· Degree or Diploma in Software Engineering, Computer Engineering or Electrical Engineering;

· Ability to work independently with R, Python and SQL and ability to process large volume of data;

· Basic understanding of Rules Based and Machine Learning models;

· Dashboard – either PowerBI/Tableau/Qlik;

· Experience in AML/CFT;

· Familiarity with SWIFT transactions and/or sanctions screening is advantageous;

· Excellent interpersonal, communication skills and able to function with multiple teams;

· Proactive with a go-getter attitude.

Desired Skill-set

· Experience in Banking Industry.

Interested applicants may submit your detailed resume to [email protected] .

We regret to inform that only shortlisted candidates will be contacted.

You'll be joining a global leader in data center and interconnection services, offering colocation facilities and interconnection solutions worldwide. Its network of strategically located data centers enables businesses to deploy infrastructure closer to end-users, enhancing performance. The company also provides support services for design, implementation, and management of IT infrastructure.

They are currently looking for a Billing Analyst to join their dynamic team.

Responsibilities

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
• Process manual invoices/credit memos and order quotes as requested·
• Review Invoices and conducts variance analysis, with sign off required
• Coordinate monthly invoice run to ensure accurate and timely customer billings
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
• Assist in month end close related tasks.
• Assist in Audits & SOX controls
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
• Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
• Implement and document processes and procedures required by SOX
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Assist in the training and coaching

Qualifications

• Bachelor's degree required
• 3+years’ experience preferred
• Ability to work independently and self-motivated
• Strong analytical data mindset
• Good communication (both spoken and written) and interpersonal skills
• Proficient in Excel and PowerPoint

4e, a leading financial company, is seeking an AML Compliance Analyst to join their team. As an AML Compliance Analyst, you will be responsible for ensuring that the company complies with all anti-money laundering regulations. You will conduct investigations, monitor transactions, and identify any potential money laundering activities.

Responsibilities:

• Conduct on boarding and ongoing customer due diligence, including verification of the KYC documents, name screening, and client risk assessment.
• Conduct and perform quality check on transaction and wallet screening.
• Assist to conduct the investigation on suspicious activity, sanctions, and enhanced due diligence.
• Handle daily KYC and transaction enquiries from business teams and relevant stakeholders.
• Assist to prepare internal reports.
• Assist with maintenance of AML program documentations, including KYC documents and reporting recordkeeping, etc
• Perform ad-hoc tasks as assigned
• Keeping abreast of regulatory developments, including global AML/CFT rules and regulations

• Bachelor's Degree in Finance, Accounting, Law or relevant studies
• Knowledge or experience in virtual assets / digital currency is a plus
• At least 2 years of relevant working experience in the AML field
• Familiar with AMLO, or AML related laws and regulations
• A detail-oriented and a self-started person
• Good interpersonal and communication skills
• Experience in Microsoft Office pack

About the Senior Business Analyst (Regulatory Reporting) Role:
You will be part of the regulatory team and bring your expertise on business data and reporting solutions.

Key Responsibilities:

• Project manage on the different topics allocated, manage end-to-end project on scoping, execution, testing and implementation. Build a strong project culture on status reporting and stakeholder management
• Functional expert on the domain, conduct end to end studies and architecture and solution definition
• Act as a subject matter expert on the domains, perform analysis
• Production support where intervention is required on a functional expertise level
• Perform end-to-end tests, plan and coordinate UAT, change management and go-live support
• Ability to work in a matrix environment building a strong relationship with Regional and Central IT teams and clients
• A team player, who is able to work in a diverse team and comes with an open mindset to learn and adapt
• Provide regular updates to project sponsors and business stakeholders, contribute on project governance meetings and issues meeting minutes
• Collaborate and follow up with development teams regionally/globally to establish strategic and deliverable IT solutions and ensure their timely delivery
• Develop good communication channel and good working relationship with technology teams both global and those located in the firm’s captive centre with ability to influence the teams to deliver APAC specific requirements
• Pre-empt and escalate any risks/issues to project governance in a timely manner and where possible provide solution to mitigate challenges
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solution
• Provide training to business users and production support teams before the functional project go-live and prepare support document on the wiki/SharePoint
• Contribute to team resource development. Effectively transfer and share functional and technical knowledge amongst the team

To succeed in this Senior Business Analyst (Regulatory Reporting) role, you must have strong interpersonal and issue management skills.

Key Requirements:

• Bachelor’s degree in Business Administration or other management field preferred
• At least eight years' work experience within the financial services industry and/or regulatory reporting focus
• Strong understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments – FX, Deposits, Rates, Options, derivatives and others
• Good to have product and processing work flow knowledge of investment banking and corporate banking
• Experience with integration of technical projects at a global level preferred and ability to manage multiple project across various topics
• Experience working with internal and external technical teams/vendors
• Ability to manage conflicting requests and set expectations to both senior management and individual contributors
• Strong communication and interpersonal skills in front-office setting
• Some international travel may be required

Great career progression opportunities await the right person in this exciting role.

If you are driven, determined and want to take the next step in your career, this Senior Business Analyst (Regulatory Reporting) role for you.

Apply now or contact me to learn more.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

We are looking for a Senior Analyst, Fleet Optimisation for a global shipping client. This role is responsible for supporting the overall fleets vessel performance, efficiency, and optimization for the company's owned fleet of vessels including ships on time charter. The ideal candidate will have a minimum 2 years of experience in similar field and/or experience with software/service provider.

Job Responsibilities

• Monitor and analyse performance data of vessels as subject-matter expert.

• Assist in the implementation and monitoring KPIs for energy efficiency / optimization.

• Assist in fleet’s compliance with the Emission regulatory directives.

• Assist in data collection, verification, submission of IMO DCS, EU MRV and other declarations to flag

and port states.

• Support the periodic (monthly, quarterly etc) fleet performance reporting and ad-hoc case studies

for management or customers.

• Assist in the implementation of company objectives of fuel efficiency, vessel performance

monitoring, CO2 reduction, monetize.

• Assist in techno-economic evaluation of new green technologies and retrofitting projects

implemented on fleet ships.

• Assist in the implementation of systems for daily monitoring of noon reports and identify poor

performers & liaise with Fleet managers for corrective actions.

• Coordinate and collaborate with technology providers for performance services or investigations,

i.e., hull condition analysis, voyage optimization solutions.

• Maintain internal records and assist on establishing and reinforcing internal process that aim to

improve vessel performance management.

Qualifications / Experiences

• Bachelor’s degree preferably in Engineering, with strong understanding of shipping.

• Minimum 2 years of experience in similar field and/or experience with software/service provider.

• Project management skills and software engineering literacy.

• Familiar with international shipping Regulations, especially about GHG emissions and energy

efficiency.

• Operating knowledge of various Performance or Analytics software platforms.

• Strong analytical skills (with research-oriented approach) and the ability to translate data into useful

analytics.

• Critical thinking and drive to explore an emerging field that involves.

• Committed and responsible in meeting deadlines with excellent time management skills

• Independent, outcome driven, organized and resourceful.

• Good communication, negotiation, and interpersonal skills and can work efficiently with

multicultural teams.

We regret that only shortlisted candidates will be notified.

Thank you for your understanding

Purpose of Position

The purpose of this role is to work with business users to define requirements for banking applications, develop and implement solutions and to be responsible for resolving day-to-day system issues.

Key Responsibilities

• Work with a whole spectrum of business users, Bankers, Traders, Finance, Risk, Capital Market, and Operation to understand their needs and processes to produce clear requirement specifications.
• Work on the whole solution lifecycle from Coding/Development of solution, unit testing, support user in UAT, validate results, and implementation in production.
• Co-ordinate with Head Office and/or vendors on projects and issues where needed.
• Provide day-to-day application support to users.
• System enhancement, code changes, and ensure these are managed and implemented timely and smoothly.

Requirements

• Must have a degree in Computer Science or equivalent, from a good university.
• Must be effectively bilingual in English and Chinese, with strong ability to converse, read, and write in Chinese as most documents and correspondence with Head Office are in Chinese.
• Must have worked in a Bank, or worked in a vendor and deployed full-time to a Bank.
• Must have good coding experience.
• A highly positive attitude, self-driven, and thrive in high pressure with strict deadline.
• Organized, meticulous, independent worker but also able to work in a team.
• Strong technical knowledge and/or hands-on experience on the following areas will be an advantage but not essential:

o .Net Development, familiarity with the ASP.NET, SharePoint development.

o Python Development, expertise in at least one popular Python framework (like Django)

o Microsoft BI solutions, such as VBA, Power BI, SQL Server

o Familiarity with Data ETL, SQL, Hive and data presentation

• Knowledge of banking domain and instruments/products will be an advantage but not essential.
• Experience in data warehouse project is a plus.

• Understand AML, Compliance and regulatory controls in each dept and requirements of applicable regulations and policies
• Assist to create quality assurance programs in line with Compliance and AML action plans and internal policies
• Review and update QA programs periodically and upon changes to laws and policies
• Execute the QA program and report on the results, highlighting actual/potential breaches, areas of weakness and making recommendations for improvements where applicable
• Follow up on QA recommendations, working closely with Compliance and AML teams and other depts
• Oher tasks as assigned by Team or Dept Head

Requirements :

• Degree or Diploma
• Professional certification such as CAMS or ICT
• At least 2 years experience in a QA or audit function in a bank or financial institution focusing on AML and compliance.
• Must have an eye for detail and an analytical mind and willing to be hands on.
• Good working knowledge of AML and corporate compliance requirements.
• Proficient in Microsoft Excel and some experience in dashboard creation

Survey Experience Supervisor (Inbound)

Salary: S$3,000

Work duration: Immediate till 31 August 2024 (Might get extendable/ transfer to other projects subject to the performance)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay/ Novena (work in office)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum 5 years of relevant experience with proven record in supervisory role
• Proficient in Microsoft Office especially MS Excel (Knowledge on Pivot table & vLookup will be added advantage)
• Excellent written and verbal communication skills
• Excellent interpersonal and active listening skills.
• Excellent problem solving and negotiation skills
• Outstanding organizational and leadership skills
• Able to work in high pressure, stressful situations
• Excellent customer service skills
• Experience with coaching or training
• Comfortable to work in a dynamic and fast-paced environment with tight project timelines
• Able to handle unexpected situations and provide appropriate solutions to stakeholders
• Able to work shift duties and weekends when necessary
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Only Singaporean may apply

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4771

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

We are looking for a Analyst for one of our global shipping clients. The candidate will be responsible to support management reporting, analysis and development of the company’s business. The ideal candidate would have 1-2 years’ experience in analyst work, takes initiative, challenge existing ideas and has strong analytical and problem-solving skills. The candidate must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities:

• Identify businesses improvement processes and efficiency in CRM system by eliciting, documenting, and analyzing requirements around business challenges
• Manage administrative functions including user account, maintenance activities, creation of reports and dashboards, workflows and other BAU tasks such as enquiries, as the point of contact
• Effectively act as the liaison between internal users and other stakeholders
• Liaise with senior management to develop models and forecasts supporting business initiatives and projects
• Improve internal reports, dashboards and databases that aid commercial decisions

Requirements

• Minimum Maritime/Shipping related degree or analytical degree in Maths, Science, Economics, Finance, Engineering, etc
• Excellent analytical and creative problem-solving skills
• Strong organisational skills and attention to detail
• Performs well under pressure and in time constrained situations
• Proficiency in Microsoft Excel and Powerpoint
• Business Intelligence Software and Database experience desirable

Interested applicants, please send your CV and your contact details to [email protected]. We regret that only shortlisted candidates will be contacted.