Requirements:

• An undergraduate degree in business-related or IT-related fields

• At least 3+ years relevant working experience, including business analysis/product management of system used in similar functions, in asset management domain

• Strong sense of ownership and growth mindset

• Strong analytical skills and critical thinking with good problem-solving skills

• Good understanding of user-centric principles and/or service design

• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels

• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal

• Ability to manage a number of projects at the same time, with varying technical requirements, level of stakeholder engagement and completion timeline

• Ability to adapt to changing business requirements due to unforeseen restrictions / constraints in the existing system.

• Experience in developing test plan and managing testing for project implementation / enhancements

• Experience in developing and maintaining user guide and system documentations

• Experience in managing project scheduling and timelines for prompt completion of work tasks

Key Responsibilities

• Work closely with managers to understand their business requirements, and translating these business requirements to technical requirements, and vice versa

• Design, test and implement processes/tools/systems in partnership with in-house IT, risk, and finance teams as well as external software vendors and service providers to support the front-office investment workflow

• Develop and write test plans for system, process and product upgrades, as well as participate in the User Acceptance Testing (UAT)

• Develop and maintain user guides and documentations relating to processes/tools/systems implemented for front-office investment workflow

• Plan and work with multiple departments – on implementing road maps of desired front-office workflow, including feature development and upgrades

• Ensure front-office processes and procedures meet internal standards for data integrity, security and auditability

• Monitor, analyse and troubleshoot front-office processes to ensure their smooth functioning. This includes liaising with the in-house IT department as well as external service provider in the troubleshooting and resolution of production issue

• Manage project implementations with vendors and service providers, covering procurement and related administrative issues

• Oversee change management to facilitate new product and/or system adoption, including possible re-engineering of workflow and processes.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Senior Business Analyst, Client Life Cycle Management This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Responsibilities

• Collaborate with Product Owner and Business Leads to facilitate and elicit requirements from business stakeholders or SMEs.
• Lead discussions, propose solutions that meet business requirements and explain how the solution addresses the business requirements. Solutions cover technical implementations or/and operational changes.
• Groom User Stories or prepare Functional Specifications Document (FSD), to document the IT solution, along with the delivery of Requirements Traceability Matrix (RTM) and Acceptance Criteria.
• Validate IT solutions with technical and architecture teams, and ensure specifications are properly understood by delivery team.
• Collaborate with Project Manager/Scrum Master, Delivery Manager, Tech Lead, Developers, and Architect teams to ensure the solutions are delivered through the IT application implementations.
• Support delivery team during the execution phase in clarifying queries pertaining to the FSD or BRD or User Stories. Where necessary, re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered.
• Lead as Quality Assurance manager to define the test strategy and approach and provide clarifications to queries during the testing phase.
• Review or provide test artifacts like test plan, test scenarios, test cases and data.
• Support in the triaging of defects to categorize their criticality and prioritize defect fixing where necessary.
• Prepare training plans and user manuals; and conduct trainings to users before system launch, and provide close support to system users in the adoption of the new system.
• Work with the various business stakeholders and supporting technology teams in solutioning and submission of business papers for sponsor approval, including budget estimation, resource requirements and RFP preparations and evaluation.
• Produce Project Proposal to senior stakeholders for endorsement and funding for project execution.

Requirements

• At least 7 years of experience as a Business Analyst or equivalent in a similar discipline.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Proficient in visual modeling and documentation of user stories, use cases, business processes, data transformation logics and user interfaces.
• Experience in data modeling with good knowledge of system engineering concepts, data and information structures in system applications and database design.
• Strong critical thinking and problem-solving skills,
• Able to adapt and respond quickly to changes.
• Strong delivery mindset with experience in iterative analysis, design and various delivery methods (Agile, SDLC).
• Domain knowledge in at least one of the following:
• Client lifecycle management (onboarding, maintenance)
• Client due diligence (KYC) compliance and FATCA/CRS reporting
• Degree in computer, mathematics or financial discipline preferred.

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : varra chaitanya

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Key Responsibilities:

• Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary
• Coordinating assignments and tasks, both locally and regionally, to optimize workflow
• Attendance monitoring
• Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly
• Management of Command Center data
• Monitoring and responding to emails internally and externally with clients and vendors etc
• Management of Operations inventory
• Monitoring and recording of permanent and ad-hoc assignments
• Answering incoming calls, forwarding them as needed, and maintaining call logs for documentation purposes
• Perform health checks

Key Requirements:

• At least 1 year in - call centre / command centre / customer service
• Min O levels or equivalent
• PLRD licensed (Minimum SSO)
• Able to work in a team
• Able to write and speak English

Working Hours - 24 work days / 8 hours shifts

• Familiarise with technical parts of QR Code and google form setting Experience in VMs, LPR, Bluetooth/Wifi Network collaborations
• Assist on command centre and custom built web application and onboard VMs based on the team requirements (Python /Ruby/Laravel)
• Perform private-cloud administration tasks, such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilisation, network setup, backup/restore and incident management
• Facilitates & maintaining documents and processes for troubleshooting, maintaining, and configuring systems
• Translating technical language into non technical language for better team understanding
• Commision and conducting unit test, integration test & end to end test
• Familaries VMs system
• Collaborate with internal teams and vendors to fix and improve products
• Work with internal team in determining vulnerabilities in IT applications and infrastructure, and perform remediations based on the VAPT findings and recommendation

Description:

• To work closely with Category/Sourcing Managers in SG and Region for various procurement projects and initiatives.
• Support internal stakeholder to manage the RFx process, evaluating the contracts and award of the contracts.
• Support contract renewal.
• Procurement process improvement.
• Ensure procurement compliance to the bank’s standard.

Requirements:

• At least 3years experience in procurement supply chain
• Skilled in Project Management
• Positive attitude, good communication skill with internal and external stakeholders to build and maintain relationships.
• Good analytical and problem-solving skills
• Good in Excel (pivot table) and PowerPoint
• Contract role: 1year/extendable based on performance

To apply:

Interested candidates please click 'Apply Now' or submit updated resume in MS Word format to [email protected] stating your availability and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Job Description

KEY RESPONSIBILITIES

• Actively support and help drive forward the JLL Investor Client Relations (ICR) programme for major core clients of the Asia Pacific capital markets team
• Develop and present bespoke client presentations, usually consisting of (but not restricted to) macroeconomic trends, research, mandates and real estate deal ideas
• Assist the Private Wealth team in providing comprehensive support to the unique and diverse needs of HNWI clients and family offices
• Work with local capital markets teams across the region to identify key mandates and track progress through regular internal calls
• Support senior directors to manage existing and prospective client relationships across Asia Pacific related to intraregional and interregional cross-border investment services
• Be able to form insights and trends in market data and fundamentals (using both JLL proprietary data and subscription), and also efficiently communicate these findings in a clear and concise manner to stakeholders
• Assist in preparation of proposals and marketing materials on investment mandates and support timely and accurate deliverables

REQUIRED SKILLS / EDUCATIONAL BACKGROUND

• Bachelor’s degree in Business/Finance/Real Estate or similar relevant field
• Fresh graduates with related disciplines are welcome to apply
• The ideal candidate should possess excellent interpersonal and communication skills, with the ability to effectively convey complex information to stakeholders
• They should demonstrate exceptional teamwork and collaboration skills and thrive in a team-oriented environment, actively contributing to cross-functional teams and collaborating with colleagues from diverse backgrounds
• They should be able to work effectively in a fast-paced environment, promoting positive collaboration and demonstrating flexibility and adaptability to meet client needs
• Attention to detail, meticulousness and excellent time management skills are highly valued
• The ideal candidate should demonstrate a high level of analytical thinking, with the ability to analyze market trends and data to provide insights
• Have and maintain strong knowledge of market trends and industry players in Asia Pacific real estate
• Proficiency in Microsoft Office (Word, Excel and PowerPoint)
• Fluent in English; additional relevant languages encouraged.

Commercial Analyst

What this job involves:

The Commercial function exists to support the sustainable growth of Work Dynamics, with stronger profit margins. The key levers to achieve this are securing more income for the valuable scope we deliver, cross-selling higher margin products, driving productivity, finding ways to benefit from our scale and changing our commercial contract models and pricing.

The Commercial Analyst is an essential role on the team. Working closely with regional and global Commercial, Finance, Operations, Transition, Sourcing and Account team members, this role will support the Client Baseline Due Diligence and Operations Due Diligence, enabling Work Dynamics accounts to develop budgets, drive and measure cost savings and improve profit margins for the firm. It will require strong financial acumen, commercial knowledge, high levels of analytical and communication skills, attention to detail, project management and a bias toward collaboration and teamwork.

The Commercial team brings together people with diverse business skills and backgrounds and is a development pathway for talent, enabling people to expand their account management, product, operations, sales, finance, legal or supply chain experience into a broader commercial scope.

The Commercial team is a development pathway for top talent, by expanding team members’ account management, product, operations, sales, finance, legal or supply chain experience into a broader commercial scope.

The Commercial Analyst will work closely with the Commercial Delivery team, and a cross-functional team of resources to perform due diligence for new and expanding client accounts, including the review and categorization of client spend data to validate financial baselines and identify cost savings and efficiencies.

Key responsibilities

• Deliver baseline due diligence projects by collecting, classifying and analyzing diverse data sets
• Obtain and analyze / benchmark historical client real estate spend, square footage, and occupancy and lease data, comparing sites by region, location, square footage, and lease type or ownership status
• Identify and liaise with key stakeholders and decision makers within JLL and client organizations to assist in data gathering, determine governance structure, and escalation protocols specific to each engagement
• Work with the Commercial Delivery team to create and maintain a project plan and timeline; monitor and communicate status updates to key stakeholders through agreed-upon governance routines specific to each project
• Organize meetings with various stakeholders (both internal and external)
• Work across different business units to ensure data is thoroughly validated.
• Identify in-scope services to categorize facility spend as controllable or non-controllable
• Document and resolve open issues or next steps as rolling action items requiring quick decisions in a fast-paced environment
• Gain and maintain a detailed understanding of various contracting and commercial models, service delivery options, and revenue opportunities for JLL accounts

Commercial Acumen

• Has operational understanding of the Work Dynamics business model, client requirements, industry delivery and contracting models
• Understands facility management contracts. Knowledge of complex commercial contracts and the risks and obligations of service providers in delivering required outcomes is highly valued.
• Ability to communicate commercial issues with internal stakeholders
• Ability to identify red flags and contractual risks
• Ability to understand baseline Due Diligence goals and report outcomes.

Critical Analysis

• Ability to critically review and analyse complex financial and operational data sets so to identify potential inaccuracies, or gaps in information.
• Knowledge of the costs and activities associated with Facilities Management for a diverse range of commercial real estate portfolios including office, industrial, manufacturing and retail environments.

Project Management

• Demonstrate ability to meet critical deadlines and to work within project schedules.
• Task oriented and able to keep track of multiple project timelines and coordinate with various workstreams.
• Process oriented and able to utilize technology platforms to work effectively
• Understanding of when and how to effectively escalate complications or unforeseen problems in due diligence projects.
• Ability to manage and present vast amounts of complex data in a succinct and understandable fashion.

Teamwork

An enthusiastic and positive collaborator, able to work effectively as part of a distributed team globally and partner with colleagues across diverse functions.

Shares learnings from a broad and deep range of relevant situations.

3. Roles and Responsibilities

a) Analyse Business Needs:

• Assess the Ministry of Manpower’s (MOM) needs, scope problems, and develop comprehensive business cases to address identified challenges.

• Perform user research, including interviews and surveys, to gather insights and map out user journeys.

• Identify pain points and opportunities for improvement in existing systems and processes.

b) Document and Evaluate Requirements:

• Document detailed requirements, source and evaluate potential solutions, and recommend those that best align with MOM’s objectives.

• Collaborate with MOM’s vendor and app vendors to clarify requirements, design solutions, and ensure alignment with MOM’s goals.

c) UX Design and Prototyping:

• Perform the user experience design, including creating and validating prototypes to ensure they effectively address user needs.

• Guide the outsourced vendor to ensure that solutions are user-centric and align with MOM’s digital transformation objectives.

• Review existing system functionalities, redefine user experiences, and validate design enhancements through prototyping.

d) Front-End Development:

• Demonstrated experience in front-end development, including building responsive and secure UI components with modern frameworks like Vue.js and integration with backend technologies.

• Collaborate with stakeholders and developers to ensure seamless integration between front-end and back-end systems.

e) QA & Testing:

• Ensure technical and business requirements are accurately communicated and implemented by the outsourced vendor.

• Manage day-to-day coordination and support the validation of developed solutions through rigorous testing.

• Oversee the management of production issues, daily operations, and ensure system enhancements meet user needs.

• Oversee QA and testing processes to maintain quality and functionality.

f) Stakeholder Management and Communication:

• Identify key stakeholders, manage expectations, and facilitate communication to ensure alignment on solution scope.

• Manage conflicts, issues, and changes to maintain stakeholder agreement on the solution’s direction.

• Work with MOM users to ensure smooth deployment and adoption of new solutions.

g) Business Analysis and Strategic Alignment:

• Refine and clarify business needs, define solution scopes, and develop business cases that align with MOM’s strategic objectives.

• Explore, document, and evaluate business needs against current state assessments, ensuring solutions are comprehensive and practical.

• Assess deployed solutions to ensure they meet the original business needs and objectives.

4. Knowledge and Skills

a) Educational Background:

• Tertiary education in relevant fields is preferred.

b) Experience:

• Hands-on experience in at least one full project development lifecycle or project maintenance.

• Experience in front-end development, including working with Vue.js and integrating front-end with backend technologies.

• Experience in conducting user research, service journey mapping, and prototyping.

• Strong background in QA & Testing, including managing coordination with vendors and validating solutions against business requirements.

• Proficiency in using prototyping tools (e.g., Figma).

c) Technical Skills:

• Knowledge of modern front-end technology stacks, including the latest HTML, CSS, REST/JSON, JavaScript, TypeScript, and client-side, component-oriented frameworks, libraries, and best practices for web and native mobile development.

• Experience with digital experience analytics tools (e.g., Google Analytics), user experience metrics, and measurements.

• Experience with code repository services, issue tracking, and collaboration tools (e.g., GitLab).

d) Preferred Skills:

• Familiarity with government processes and internet-based IT projects.

• Up-to-date knowledge of product trends, best practices, and relevant technologies.

e) Analytical and Strategic Thinking:

• Strong analytical, conceptualization, and problem-solving skills.

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges.

f) Communication and Collaboration:

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

• Strong organizational and people-handling skills, with a focus on teamwork and customer-oriented results.

Roles and Responsibilities

a) Analyse Business Needs:

• Assess the Ministry of Manpower’s (MOM) needs, scope problems, and develop comprehensive business cases to address identified challenges.

• Perform user research, including interviews and surveys, to gather insights and map out user journeys.

• Identify pain points and opportunities for improvement in existing systems and processes.

b) Document and Evaluate Requirements:

• Document detailed requirements, source and evaluate potential solutions, and recommend those that best align with MOM’s objectives.

• Collaborate with MOM’s vendor and app vendors to clarify requirements, design solutions, and ensure alignment with MOM’s goals.

c) UX Design and Prototyping:

• Perform the user experience design, including creating and validating prototypes to ensure they effectively address user needs.

• Guide the outsourced vendor to ensure that solutions are user-centric and align with MOM’s digital transformation objectives.

• Review existing system functionalities, redefine user experiences, and validate design enhancements through prototyping.

d) QA & Testing:

• Ensure technical and business requirements are accurately communicated and implemented by the outsourced vendor.

• Manage day-to-day coordination and support the validation of developed solutions through rigorous testing.

• Oversee the management of production issues, daily operations, and ensure system enhancements meet user needs.

• Oversee QA and testing processes to maintain quality and functionality.

e) Stakeholder Management and Communication:

• Identify key stakeholders, manage expectations, and facilitate communication to ensure alignment on solution scope.

• Manage conflicts, issues, and changes to maintain stakeholder agreement on the solution’s direction.

• Work with MOM users to ensure smooth deployment and adoption of new solutions.

f) Business Analysis and Strategic Alignment:

• Refine and clarify business needs, define solution scopes, and develop business cases that align with MOM’s strategic objectives.

• Explore, document, and evaluate business needs against current state assessments, ensuring solutions are comprehensive and practical.

• Assess deployed solutions to ensure they meet the original business needs and objectives.

Knowledge and Skills

a) Educational Background:

• Tertiary education in relevant fields is preferred.

b) Experience:

• Hands-on experience in at least one full project development lifecycle or project maintenance.

• Experience in conducting user research, service journey mapping, and prototyping.

• Experience with DevOps practices, including version control, automated testing, and continuous improvement.

• Experience in implementing Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools such as Jenkins, AWS CodePipeline, or GitLab CI.

• Strong background in QA & Testing, including managing coordination with vendors and validating solutions against business requirements.

• Proficiency in using prototyping tools (e.g., Figma).

c) Preferred Skills:

• Consulting or Business Analysis experience, with certifications such as the Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®) being advantageous.

• Knowledge of Web Content Management Systems (e.g., Sitecore) and Search Engine Systems (e.g., Lucidworks Fusion).

• Proficient in using Amazon Web Services (AWS) for deploying, managing, and scaling applications, including services such as EC2, S3, RDS, Lambda, and CloudWatch.

• Knowledge of infrastructure as code (IaC) tools like Terraform or AWS CloudFormation for automating deployments and managing cloud resources.

• Understanding of AWS security best practices, including IAM roles, VPC configurations, and secure data storage.

• Experience in designing, developing, and maintaining RESTful APIs.

• Knowledge of API authentication methods such as OAuth2, JWT, and API key management.

• Familiarity with government processes and cloud-based IT projects.

• Up-to-date knowledge of product trends, best practices, and relevant technologies.

d) Analytical and Strategic Thinking:

• Strong analytical, conceptualization, and problem-solving skills.

• Ability to diagnose and resolve technical issues quickly and efficiently.

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges.

e) Communication and Collaboration:

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

• Strong organizational and people-handling skills, with a focus on teamwork and customer-oriented results.

• Ability to document processes, solutions, and best practices for both technical and non-technical audiences.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Business Analyst(Banking Domain) who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Must have requirements:

1. Re-engineer the end-to-end process, analyze and review operations solutions
2. To conduct requirement gathering workshop, review, and documenting requirements artefacts
3. To review functional specifications and process define documents
4. Coordinate and ensures UAT test plans and test case are executed within UAT schedule
5. Post-production support, production issues review and track them to closure
6. Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

1. At least 1-3 years’ experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
   1. Consumer Banking Operations
   2. Customer Centre
2. A hands-on team player who can see the big picture, possesses a can-do attitude and able to handle ambiguity
3. Strong interpersonal, coordination and planning skills

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Anurag

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

• Bachelor’s degree of Computer Science or Engineering
• Minimum 5 years of experience working in IT industry with relevant experience in technology solutions or support service delivery in the banking/financial industry.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to have: -

• Understanding of ITIL, SDLC
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

• Checking cleanliness at hawker center
• Responsible for clearing soiled dishes, clearing rubbish, and all general table-top cleaning in a hawker centre.
• Managing the plates and coffee cup supply
• Participate in staff recruitment, selection, and training
• Supervise and schedule staff
• Ensure customer satisfaction
• Resolve customer complaints and internal staff conflicts
• Order and maintain inventory control costs
• Ensure compliance with food health and safety regulations
• Follow food safety regulations
• Oversee a team of table top cleaning, dishwashing, and throw rubbish
• Plan work and coordinate activities by Supervise, instruct, and give on-the-job training to others
• Reports quickly to the supervisor/boss if any problem arises and also recommends solutions
• Perform any other duties as assigned by the manager/boss.
• Establish and maintain satisfactory working relationships with subordinates, supervisors, Managers and Boss.

Requirements

• Full-time positions available
• With or without experience are welcome
• Hardworking, honest, and responsible individual
• Willingly to follow instructions

We’re looking for a Senior Analyst who is passionate about Wise’s mission of Money Without Borders and who will partner with our global compliance teams to help us on our journey to Mission Zero!

About the team:

• Truly delivering on our promise of Money Without Borders means we need to build the best local setups within each of the markets we serve, while ensuring we appropriately manage the risks associated with business operations.
• You will join a team of analysts who will develop and own the reporting layer for compliance activities to give assurance to the Board and our regulators that we are effectively managing the risks we face. These activities include regulatory reporting- both routine and ad hoc- as well as compliance monitoring and testing.

Your mission:

• You will join the Compliance and Internal Audit Analytics team to help the organisation better understand compliance risks across the globe. You will do this by partnering very closely with 2nd line in APAC to ensure they can execute against the compliance regulatory reporting schedule, as well as leveraging data to proactively monitor risks.
• You’ll own the challenge of:Establishing an effective engagement model between analytics and Compliance in providing assurance that 1st line is effectively managing risks, primarily focused on APAC, but with the opportunity to partner with other regions when required.
  Outlining an implementation plan to address analytical support for regulatory reporting
  Identifying opportunities for where automated compliance monitoring would be highly impactful

This role will give you the opportunity to:

• Be part of a positive change in the world. Wise is fixing a broken financial system, and putting people and businesses in control of their money
• Help build a world-class compliance and internal audit analytics team that fosters high trust with our customers and external partners.
• Travel when needed to our offices across the globe to connect with local compliance experts.
• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists, compliance and internal audit partners that you will work with and learn from.

Qualifications

A bit about you:

• You have built reporting outputs, creating advanced SQL scripts based on requirements communicated by stakeholders
• You have experience with using data engineering tools (GitHub, dbt, Airflow etc.) to transform messy data into clean and efficient pipelines
• You have experience with designing and owning data assets; you can build and maintain complex data sources and can leverage visualisation tools (Looker, Superset, PowerBI, Tableau etc.) to surface insights
• You understand the importance of data integrity, quality & governance. You know how to produce comprehensive data documentation
• You have stakeholder management skills; you know how to collaborate with key partners to get the job done
• You have a very strong sense of ownership and care about doing things the right way
• You have 4+ years experience working in data analytics
• You are able to prioritise your own work and independently manage competing priorities
• You understand the importance of devoting time to develop more junior team members through coaching and feedback
• You can contribute your own ideas to influence the team’s strategic roadmap
• You are proactive about asking the right questions and resolving blockers

Bonus:

• You understand the purpose of robust risk, compliance and internal audit functions in financial institutions and are passionate about ensuring that customers are protected through these processes
• You have an understanding of how analytics can be used within Compliance to provide assurance over the effectiveness of risk management
• You have experience in regulatory reporting and monitoring controls

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsible to provide market data, strategic analytical tools, and insightful interpretation to assist EdgeProp with delivering ahead-of-the-curve research and content. The role provides meaningful interaction with senior management and internal and external parties.

Responsibilities:

• Gather, analyze, interpret, and present real estate trends and information for business development opportunities, client support, and internal analysis
• Compile and distribute research in the form of narratives, graphics, data summary, etc
• Analyze market statistic, generate market reports and/or collateral material based on statistical analysis conducted
• Interface with national research resources to produce standardized market reports and customized client research
• Create and analyze spreadsheets utilizing data needed to generate graphs, tables, and written analysis and make recommendations to the management
• Compile statistical data specific to client or service line by translating and converting data to graphs/tables/charts
• Research coverage areas will include Singapore and other South East Asia asset classes such as residential, commercial, residential and industrial

Requirements:

• A degree in a relevant area such as Real Estate, Economics, or Business Administration would be an advantage
• 2-3 years of of real estate research or related business experience
• High numeracy and adequate understanding of property and financial markets
• Proficient in Microsoft Office Suite
• Strong data software applications skills
• Strong communication skills, both written and oral
• Effective interpersonal and leadership skills, and a conscientious, creative and enthusiastic character

You will be working on a range of tasks including the following:

• partner with business teams to business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

• work with fellow team members and the business project teams to develop user stories, functional/technical specifications and acceptance criteria

• evaluate and recommend suitable technology while aligning with client technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

• plan/review/conduct testing and data conversion to ensure that specifications are met

• drive system or product readiness for smooth deployment, adoption and operations

• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

Required skills:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 3 years of working experience for Consultant role and 5 years of working experience for Senior Consultant role.

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders .

• A driven and motivated personality with an ability to learn and apply

• Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

Job Description

You will be working on a range of tasks including the following:

• partner with business teams to business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

• work with fellow team members and the business project teams to develop user stories, functional/technical specifications and acceptance criteria

• evaluate and recommend suitable technology while aligning with client technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

• plan/review/conduct testing and data conversion to ensure that specifications are met

• drive system or product readiness for smooth deployment, adoption and operations

• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

Required skills:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 3 years of working experience for Consultant role and 5 years of working experience for Senior Consultant role.

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders .

• A driven and motivated personality with an ability to learn and apply

• Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

Key Responsibilities:

1. Monitor mailbox for incoming support requests and inquiries.

2. Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact.

3. Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues.

4. Monitor and observe system alerts or out of the normal system behaviours.

5. Perform consolidation of records for reporting for monitoring, analytics or audit purposes.

6. Manage the life cycle of incident tickets from creation, update, escalation to closure.

Required Skills and Qualifications:

• Proven experience in a helpdesk or technical support role.
• Strong communication skills and ability to interact effectively with both technical and non-technical users.
• Familiarity with helpdesk software and ticketing systems.
• Basic understanding of IT infrastructure and troubleshooting techniques.

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 8-10 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.
• API /SWIFT experience.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

Job Description & Requirements:

• To enhance and supports CoreBanking, Payment and Loan System (RPGLE/400 in IBM AS400);
• Analyse the user requirements or modifications / enhancement requests;
• Document in detail the functional and technical specifications;
• Submit detailed work schedule and plan for approval;
• Design the work unit, code the program, compile and perform unit test;
• Work with the bank users to produce a test plan for testing all functions of the new program modifications;
• Update all changes done to systems, programs and operating instruction / Manuals;
• Train users to use each function of the new or amended application;
• Advise users on operation and backup procedures so that user can develop or update user manual.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Business Analyst . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description:

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

· Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

· Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

· Proactively research, identify, and specify solutions to problems.

· Support and conduct visualization, user experience and configuration elements of solution design.

· Document requirements specifications using high-maturity methods, processes and tools.

· Support requirements management and change management processes.

· Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

· Consider the business implications of the application of technology to the current business environment.

· Develop and execute acceptance test plans and test cases

Education and Experience Required

· Typically a Bachelor's degree in a technical or business discipline or equivalent experience

· Minimum of 2 years of related experience or a Master’s degree and up to two years of experience.

Knowledge and Skills

· Good verbal and written communication skill and is comfortable fronting client

· Ability to work effectively in a team

· Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.

· Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans

· Experience in performing integrated testing and managing UAT is required.

· Experience in Public Sector implementation is an advantage.

Experience in Agile methodology is an advantage

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Jyotsana Madnani

Avensys Consulting Pte Ltd EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

·

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform,C#, ASP.net, HTML, CSS, and JavaScript.
• Proficiency in Database and SQL: MSSQL, TSQL, Stored Procedure, Function, Triggers.
• Experience in Infrastructure: AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M.
• Expertise in Tools: Visual Studio, Gitlab or GitHub, Jenkins, Electric Flow, SonarQube, Sonarlint, JIRA, Confluence.

Job Title: Technical Support Analyst

Job Purpose

To provide first and second level support on faults and technical enquiries, 7 days by 24 hours, to StarHub business, Managed Service customers and wholesale customers for StarHub diverse suite of products and services with excellent knowledge in products, processes, and systems.

Responsibilities
• Deliver helpdesk support for the Mobile, TV, Cloud Computing, StarHub Fixed Voice, Data, Internet and Global Managed services to business and wholesale customers.
• Troubleshoot and resolve customer incidents and provide customer status updates in a professional and timely manner.
• Take ownership of the assigned cases and conduct full and thorough diagnostics and escalate to the appropriate team if required.
• Proactively work with internal business units and external Network Operation Centre to ensure prompt and accurate resolutions are provided to customers’ satisfaction.
• Be the point of contact for technical matters escalated by the customers, internal and external stakeholders.
• Ensure all technical issues are progressed and cleared within agreed SLA, including the need to escalate to other internal and external teams where appropriate.

Requirements

Qualification

• Bachelor’s degree or Diploma in Computer Engineering, Computer Studies, IT or equivalent.
• Some experience in the people and service industry.

Specific Skills

• Good understanding of TCPIP, Telephony, Internet, Windows and LAN/WAN technologies.
• Good listener with excellent interpersonal and communication skills.
• Customer focused with a strong analytical problem-solving mind.
• Ability to multi-task.
• The ability to communicate and liaise effectively with the customers including internal and external stakeholders.
• Familiar with OSI Model and TCP/IP including knowledge in Service Provider technologies.
• At least 3 years of relevant experiences in an NOC and Helpdesk support environment.
• CCNA certification or equivalent is preferred but not required.
• ITIL certification will be advantageous.
• Experienced in troubleshooting and resolving WAN, LAN, WLAN network issues.
• Experienced in network monitoring tools such as Solarwinds Orion and MRTG Tools will be advantageous.

Responsibilities:

• Collaborate with healthcare providers, clinical staff, and IT teams to gather, document, and analyze requirements for the EpicCare Ambulatory EMR system.
• Work closely with the Epic implementation team to ensure the successful deployment, configuration, and optimization of the EpicCare Ambulatory EMR system.
• Analyze existing clinical workflows and processes, and recommend modifications to improve efficiency and patient care within the Epic system.
• Assist in configuring and customizing the EpicCare Ambulatory EMR modules to meet the specific needs of healthcare practices, ensuring alignment with clinical and business objectives.
• Develop and execute test plans, scripts, and scenarios to validate system functionality, data integrity, and workflow alignment. Identify and resolve any issues or discrepancies.
• Provide training and ongoing support to end-users, ensuring they are proficient in using the EpicCare Ambulatory EMR system. Develop training materials and documentation as needed.
• Analyze clinical and operational data within the Epic system to generate reports and dashboards that support decision-making and continuous improvement initiatives.
• Act as a liaison between clinical staff, IT teams, and management, ensuring clear communication and understanding of project requirements, timelines, and outcomes.
• Ensure that all EpicCare Ambulatory EMR implementations adhere to relevant healthcare regulations, data privacy standards (such as HIPAA), and organizational security policies.
• Stay up-to-date with the latest developments in EpicCare Ambulatory EMR and healthcare IT, recommending system enhancements and process improvements to optimize clinical and operational performance.

Requirements:

• Bachelor’s degree in Healthcare Administration, Information Technology, Business Administration, or a related field.
• 3+ years of experience as a Business Analyst, with a focus on EpicCare Ambulatory EMR systems.
• Proficient in EpicCare Ambulatory EMR, with hands-on experience in system implementation, configuration, and support.
• Epic certification in EpicCare Ambulatory or other relevant Epic modules is preferred.
• Strong understanding of clinical workflows, healthcare operations, and the ability to align EMR systems with clinical needs.
• Familiarity with healthcare IT systems, data analysis tools, and experience with software development lifecycle (SDLC) methodologies.
• Excellent problem-solving skills with the ability to analyze complex healthcare processes and systems, providing innovative solutions.
• Strong verbal and written communication skills, with the ability to interact effectively with clinical and technical stakeholders.
• Experience in project management or the ability to manage multiple tasks and projects simultaneously within a healthcare environment.
• Ability to work collaboratively in a team environment and build strong relationships with clinical staff and other stakeholders.
• High level of accuracy and attention to detail in all aspects of work, particularly in system configuration and data analysis.
• Ability to quickly learn new technologies and adapt to changing healthcare environments and regulations.

Have experience as a research analyst doing in-depth single stock analysis and strong stock picking performance

- Have experience conducting in-depth research and analysis on potential investment opportunities across various asset classes, including stocks, fixed income, funds, private equity and alternative investments.

- Able to deeply study the fundamentals of the covered industries through big data tools to assist in the construction of target industries worth investing in.

- Create financial models and use big data tools to conduct in-depth research on the fundamental aspects of the covered industries, assist in constructing investment-worthy sectors.

- Have experience writing report/presentation slides to present to the management team

- Have Hands-on experience with any tools such as Excel VBA , MS Power BI , Python or equivalent in delivering & reporting solutions and semantic data layers will be preferred.

- Have experience in private equity secondary market will be preferred.

- University degree or above in Finance/Statistics/Economics/Data Analytics/Mathematics/Data Science/Business Analytics or equivalent discipline. or related fields.

- Minimum 2-3 years of relevant experience as a buy-side research analyst

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Business analyst”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 1 year contract under Avensys

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: S Benakoppa

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.