Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

The Role:

· Support the deployment of physical infrastructure within the data center.

· Install, replace, and troubleshoot cables and hardware.

· Handle data-bearing devices (e.g., hard drives, solid-state drives).

· Operate within a ticket-based support environment.

· Move equipment using pallet jacks or other assisted lifting devices.

· Assist the Data Centre Inventory and Asset Management Team (DIAT) with shipping, receiving, and inventory management, especially during high-volume periods.

· Flexibility to work non-standard business hours, including weekends and holidays.

Ideal Candidate:

Education / Experience:

· Diploma or Degree in IT, Computer Engineering, or a related field.

· Minimum 1 year of experience in IT Support & Monitoring (Fresh graduates with a positive attitude are welcome to apply).

Skill Sets:

· Basic understanding of computer hardware and components.

· At least 6 months of experience handling or maintaining technical equipment or machinery.

· 1+ years of experience supporting IT equipment or related technologies.

· Relevant certifications such as CompTIA A+, Server+, or Network+, and Basic Structure Cabling (BSC) are a plus.

· Ability to support frequent standing, walking, lifting, and working at heights, with or without equipment assistance.

· Effective communication skills.

· Proficiency in written and oral English to support regional and global teams.

· A strong desire to learn, grow, and develop new technical skills.

The Role:

In this position, you will play a critical role in maintaining accurate documentation of incoming and outgoing deliveries within the data center. Your responsibilities will include conducting regular audits of equipment to ensure compliance with inventory controls and managing the movement of equipment using pallet jacks or other assisted lifting devices. Working within a ticket-based environment, you will also handle the secure destruction of data-bearing devices, such as hard drives and solid-state drives.

Additionally, you will oversee material movement, including shipping and receiving, while managing inventory. Your role will involve tactical management tasks during your shift, such as prioritizing ticket queues, resolving escalations, and addressing issues to ensure the seamless delivery of inventory and asset activities in line with Microsoft's internal policies and service level agreements. Flexibility to work non-standard hours, including weekends and holidays, is essential.

Ideal Candidate:

The ideal candidate will have at least six months of experience in inventory control, logistics, or warehouse management. You should be capable of frequent standing, walking, lifting, and working at heights, with or without equipment assistance. Effective communication skills are vital, as you will need to communicate clearly in both written and oral English to support regional and global teams. A strong desire to learn and develop new technical skills is also important for success in this role. Candidates with a diploma or degree in IT or Computer Engineering, along with a year of experience in IT support and monitoring, will be preferred, although fresh graduates with a positive attitude will also be considered.

Purpose of Position

The Market Development Manager role will be part of the newly formed Hyperscale Data Center (HSDC) Business Unit. This position would be focused on end users within the region who are deploying GPUs, both existing hypers and regional based end users. The primary function is driving new innovations within the target accounts which provide value to the end user through our value vectors of speed of deployment, labor savings, safety/risk reductions, and sustainability. Working closely with the commercial leads, this role is the primary liaison between customer engagements and Corning’s technology organization. The customer engagement activities would involve an in-depth understanding of network switch architecture along with cabling solutions deployed to support the architecture. Routine engaged within the account is required to identify both current pain points with existing designs, along with inflection points in the architecture created from new applications or network speeds. Those discussions will lead into the need for new products to support the account. Working closely with the Product Line Management (PLM) organization, MktDev will spearhead activities required to support the account such as defining prototype request, issuing an IPP request (Market and Product requirements Documents along with NPV), and supporting validation field trials.

Major Roles and Responsibilities

• Detailing customer specific network switch architecture and cabling solution leveraged to support those architectures.
• Identify and analyze customer problems and pain points through routine engagements within assigned accounts.
• Identify potential inflection points in network design which allow for innovation.
• Preparing and presenting & aligning the organization to create compelling customer-specific value-Props that leverage the full COC portfolio
• Working closely with sales and customers to drive adoption of new solutions to include supporting critical field-trials and customer qualification processes
• Work with AIR team to engage HSDC customers with innovation ideas which could be outside the immediate planning horizon of the end user.

Education and Experience

• A bachelor's or master's degree in a relevant field such as engineering, computer science, business, or a related discipline
• At least 5 years working in the Data Center Cabling infrastructure industry; highly desired that some of that experience is outside of Corning

Skills

• Customer-Centric Approach: Excellent customer engagement mindset with the goal of building trust through open conversation and a display of subject mastery. Capability to identify and discuss customer needs and pain points effectively.
• Technical Curiosity and Aptitude: That desire to understand at a fundamental level and not willing to settle for surface level details.
• Analytical Logic: Ability to take complex applications and break them down to smaller building blocks of logic which can be put back together to easily communicate the larger picture in a simplistic manner; not being overwhelmed by complexity.
• Driver Mentality: Proven ability to lead an engagement effort by taking leadership role to define problem, identification of next steps, and follow-through to conclusion. Wired to look for engagement, rather than participate when engaged.
• Cross-Functional Collaboration: Ability to work collaboratively with cross-functional teams, including engineering, marketing, and sales, to drive innovation projects to success.
• Communication: Excellent communication skills, both written and verbal, to present ideas, project updates, and innovation strategies effectively.
• Problem-solving: Proficiency in identifying complex problems and devising effective solutions.

1. Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills

Introduction to The Centre for Precision Fermentation and Sustainability:

The Centre for Precision Fermentation and Sustainability (PreFerS) is a research program hosted by the Illinois Advanced Research Center at Singapore Ltd. (Illinois ARCS). The program aims to develop advanced fundamental sciences and technologies to implement fermentation-based production of foods and food ingredients, and also to enhance food security and sustainability in Singapore, particularly addressing the micronutrient food insecurity through precision fermentation.

About This Role:

We are seeking a highly motivated and skilled Postdoctoral Researcher to join our dynamic team. The successful candidate will contribute to cutting-edge research in the field of precision fermentation and sustainability, focusing on developing innovation fermentation process and sustainable practices. This role offers an exciting opportunity to work on research aimed at addressing global challenges in food production, environmental sustainability, and bioengineering.

Key Responsibilities:

· Conduct research on microbial fermentation and production of vitamin and vitamin-enriched foods and food ingredients using precision fermentation and natural fermentation on both lab-scale and pilot scales

· Collaborate with metabolic engineers, team members and other stakeholders as necessary

· Write up for publications and/or patent applications

Job Requirements:

· Ph.D degree in a relevant field such as food bioscience, food science

· Ability to work independently to design and execute experiments, and interpret data

· Proficiency in English, with good writing and interpersonal communication skills

· A good understanding of microbial physiology and metabolism

· Good knowledge of food fermentation and food science

· Analytical skills, especially analysis of vitamins

Application Process:

Interested candidates should submit their resume/CV together with a cover letter outlining their qualifications and relevant experience for the position.

Shortlisted candidates will be contacted for further assessment.

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required

Job Summary:
Our client is seeking a detail-oriented and analytical Finance Analyst to join their team in Singapore. This role is ideal for a finance professional who thrives in a dynamic environment and excels in data analysis, forecasting, and financial planning. The Finance Analyst will support business decisions through financial reporting, variance analysis, and budget management, working closely with cross-functional teams to ensure accurate financial insights.

Key Responsibilities:

• Conduct in-depth financial analysis and provide insights to support business decision-making, identifying trends and potential risks.
• Prepare monthly, quarterly, and annual financial reports and support budget and forecast processes.
• Analyze key performance indicators (KPIs) to provide commentary on variances to management, enabling proactive adjustments.
• Develop and maintain financial models to forecast business outcomes and support long-term planning.
• Assist in preparing budgets and forecasts, and collaborate with stakeholders to ensure alignment with strategic goals.
• Perform ad-hoc financial analysis and scenario modeling to assess the financial impact of new initiatives and changes in the business.
• Provide support in the preparation of presentation materials for management and investors.
• Ensure compliance with financial policies and procedures, and identify areas for process improvement and automation.

Qualifications and Skills:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; CFA, CPA, or other professional certification is an advantage.
• 3 - 5 years of experience in a financial analysis or similar role, preferably within a multinational corporation.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Proficiency in financial modeling and experience with tools such as Excel, Power BI, and other financial software.
• Knowledge of ERP systems (e.g., SAP, Oracle) is preferred.
• Excellent communication skills with the ability to present complex financial information in a clear and concise manner.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Why Join Our Talent Pool?:

• Stay updated on exclusive job opportunities in your field.
• Be the first to know about new openings that match your skills and experience.
• Receive career advice and industry insights from our experienced recruitment team.

For more updates, please follow our LinkedIn Page, https://linkedin.com/company/gold-phield

Regret to inform only shortlisted candidates will be contacted.

Responsibilities

• Apply knowledge on security awareness training, phishing campaign and security tools
• Support ongoing cybersecurity activities i.e phishing campaigns, security awareness trainings
• Support cybersecurity-related communications and engagement activities
• Collaborate with all levels of organisation in which SOC supports

Requirements

• Comfortable to commit to a 12-month fixed term contract
• Bachelor’s degree in computer engineering
• At least 3 years of relevance in cybersecurity field
• Proven experience in previous roles handling ongoing cybersecurity campaigns e.g. phishing campaigns, security awareness trainings, and support cybersecurity-related

Job description:

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.
• Writing SQL queries to retrieve information quickly.
• Fulfil ad-hoc data request from client and management.
• Work / Collaborate with Developer(s) to automate reports
• Liaise with client on data related queries
• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to inform operational improvements and strategy.
• Collaborate with management and other departments to develop actionable insights and recommendations.
• Support the implementation of process improvements based on data findings.
• Ensure data integrity and accuracy.
• Assist in forecasting demand and capacity planning based on historical data trends.
• Stay updated on industry best practices and emerging technologies in data analysis.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:
• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.
• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.
• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).
• Proven experience in data analysis, preferably in a contact center environment.
• Strong communication and presentation skills
• Proactive and able to work independently with minimum supervision.
• Excellent time management with strong critical thinking and ability to handle pressure.
• Detail-oriented with a strong focus on accuracy and data integrity.
• Familiarity with statistical analysis and modeling.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Responsibilities

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

Requirements

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Licence no: 12C6060

JOB SUMMARY

• Support the Head of Business Enablement and PvB business to execute processing in these key areas:
• EAM & Introducer
• Product Program /Propositions
• Digital Enablement
• Business Banking Partnership / New Business Initiatives
• SCTS Onboarding
• SCTS Trust Accounting
• SG Booking Centre matters
• Customised Reports
• Support/oversee key projects/activities related to the business’s strategic objectives

RESPONSIBILITIES

Strategy

• Centralised processing & biz enablement for PvB business

Business

• Private Banking

Processes

• EAM, Introducer, Trust Structures, Business Banking

People & Talent

• Work through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating operational and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Governance

• Oversee governance of PvB SGHK EAM & Introducer business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 3 plus years of experience in the banking industry.
• Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
• Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions
• Product knowledge is preferred
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues

Role Specific Technical Competencies

• Private Bank
• Sales Process
• Risk Management
• Regulatory

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The SOC Analyst will be responsible for monitoring, detecting, and responding to security threats and incidents in a 24/7 Security Operations Center.

Responsibilities:

• Continuously monitor and analyze system activities and security alerts from SIEM and EDR tools to identify malicious activity.
• Analyze security events to identify and response to potential threats and vulnerabilities in real-time.
• investigate security incidents, determining the scope and impact, and take appropriate action to mitigate risks.
• Document all incidents and responses, maintaining clear records for future reference and analysis.
• Conduct threat hunting activities to identify indicators of compromise (IOCs) and unusual patterns of activity.
• Stay current on emerging threats and vulnerabilities, adapting monitoring strategies as needed.
• Develop scripts and optimize SIEM rules to automate triage and analysis
• Participating in post-incident reviews to evaluate response effectiveness and recommend improvements.

Requirements:

• Diploma or Bachelors degree in Cybersecurity, Information Technology, or related field.
• 1+ years of experience as SOC Analyst, with familiarity in SIEM and EDR tools.
• Strong knowledge of cybersecurity principles, incident response methodologies, and network protocols.
• Proficiency in network communications, log analysis, scripting (Python, PowerShell etc).
• Relevant certifications (e.g., GSEC, GCIH, GCIA) preferred.
• Excellent problem-solving, analytical, and communication skills.
• Willing to work in a 24/7 shift environment
• Able to work 12-hour shifts, including nights, weekends, and holidays as needed.
• Ability to work independently and as part of a team in a fast-paced environment.

Interested applicants please click on the APPLY NOW button or email your resume to ⁠[email protected]

Careerally Pte Ltd | EA Licence: 24C2215
EA Personnel Name: Hon Csia Fui (Han Jiahui)
EA Personnel No: R1875919

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill

JOB SUMMARY

• Support the Head of Business Enablement and PvB business to execute processing in these key areas:
• EAM & Introducer
• Product Program /Propositions
• Digital Enablement
• Business Banking Partnership / New Business Initiatives
• SCTS Onboarding
• SCTS Trust Accounting
• SG Booking Centre matters
• Customised Reports
• Support/oversee key projects/activities related to the business’s strategic objectives

RESPONSIBILITIES

Strategy

• Centralised processing & biz enablement for PvB business

Business

• Private Banking

Processes

• EAM, Introducer, Trust Structures, Business Banking

People & Talent

• Work through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating operational and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Governance

• Oversee governance of PvB SGHK EAM & Introducer business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 3 plus years of experience in the banking industry.
• Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
• Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions
• Product knowledge is preferred
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues

Role Specific Technical Competencies

• Private Bank
• Sales Process
• Risk Management
• Regulatory

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client, a regional bank, is seeking a skilled and motivated Credit Analyst to join our team, specializing in project finance deals. The ideal candidate will possess strong analytical abilities and a solid understanding of cash flow projection and financial modeling.

Key Responsibilities:

• Analyze financial statements and cash flow projections to assess the creditworthiness of project finance proposals.
• Develop and maintain financial models to evaluate potential investments and financing structures.
• Conduct thorough risk assessments and prepare detailed credit reports for management review.
• Collaborate with project managers and stakeholders to gather relevant financial information and insights.
• Monitor and review the performance of existing projects to identify any potential credit risks.
• Present findings and recommendations to senior management and other relevant parties.
• Stay updated on market trends and regulatory changes that may impact project finance.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• Minimum 3 years of experience in credit analysis or financial modeling, preferably within project finance.
• Strong knowledge of cash flow projections and financial modeling techniques.
• Proficient in financial software and tools (e.g., Excel, financial modeling software).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

EA License Number: 23C1935 | EA Personnel Number: R1551292

About the Role:
Our consulting firm seeks a skilled T24 Business Analyst with extensive experience to support a financial services client. In this role, you’ll collaborate with stakeholders to analyze, design, and implement effective T24 solutions that meet complex business needs.

Key Responsibilities:

• Requirements Gathering: Work closely with stakeholders to document business requirements for T24 enhancements and implementations.
• System Configuration: Configure T24 to align with business needs, ensuring compliance and best practices.
• Solution Design & Testing: Design T24 solutions, create detailed specifications, and support testing to maintain quality standards.
• Stakeholder Liaison: Serve as a bridge between business and technical teams to support project goals.
• Issue Resolution: Troubleshoot T24-related issues, performing root-cause analysis and recommending solutions.

Qualifications:

• Education: Bachelor’s in Finance, Business, or related field.
• Experience: 5-7 years as a Business Analyst, with at least 3 years focused on T24.
• Skills: In-depth T24 knowledge, excellent communication and problem-solving abilities; familiarity with SQL and T24 reporting tools is a plus.
• Preferred: Agile/Scrum experience, in-depth banking industry knowledge, and business analysis certification.

Benefits of Joining Us:

• Career Growth: Opportunities for advancement
• Impactful Work: Contribute to meaningful projects with a high-profile financial services client.
• Competitive Compensation: Comprehensive salary and performance-based incentives.

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

This is a Technical Business Analyst opportunity for a public sector services company. The role will mainly support the web and mobile version of a widely-used application.

RESPONSIBILITIES:

• Modifying, enhancing or adapting existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity.
• Plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis.
• Analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases.
• Develops documentation and guides for the use of new or enhanced systems.
• Manages analysis projects and is open-minded and innovative in exploring new and alternative solutions to optimise systems.
• Able to engage and support others in the team, and readily put forth his ideas in a clear and compelling manner.

REQUIREMENTS:

• Degree in Computer Science, Computer Engineering or equivalent
• At least 5 years relevant IT Business Analyst work experience
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong analytical skills, self-motivated and ability to work independently
• Ability to communicate effectively and collaborate with teams
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Job Summary:

We are seeking an experienced Data Analyst cum Deputy Manager to lead our data analysis team and support the management of our organization. The successful candidate will be responsible for analyzing complex data sets, related to patient care, clinical outcomes, and practice performance, and developing insights to inform business decisions. Additionally, they will assist in managing the day-to-day operations of the team and deputize for the Manager as required.

Key Responsibilities:

Data Analysis:

- Analyze patient data, clinical outcomes, and practice performance metrics to identify trends and insights

- Develop and maintain databases, reports, and dashboards to support GP operations and business decision-making

- Create data visualizations and presentations to communicate findings to stakeholders

Leadership and Management:

- Generating data analysis to achieve departmental goals

- Assist in managing the day-to-day operations of the team, including task allocation and prioritization

- Deputize for the Manager as required, making decisions and taking actions in their absence

Clinics Operations:

- Collaborate with doctors, and staff members to understand data requirements and develop insights to improve patient care

- Develop and implement data-driven solutions to improve clinical outcomes and practice performance

Requirements:

- Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science) or a healthcare-related field (e.g., Public Health, Health Informatics)

- At least 5 years of experience in data analysis and leadership

- Strong analytical and problem-solving skills

- Excellent communication and presentation skills

- Ability to lead and manage a team

- Proficiency in data analysis tools and software (e.g., Excel)

- Understanding of healthcare data standards and regulations

[Order Number: 733155]

Responsibilities

• Order processing and documentations: Provide administrative support to the Sales Division, including processing sales orders, generating reports, and preparing quotations.
• Compile, organize, and manage tender documents for timely submission.
• Coordinate and support sales and marketing activities, ensuring alignment with business goals.
• Sales report analysis: Generate, analyze, and present sales reports and performance metrics to support informed decision-making.
• Conduct research and compile data to support strategic initiatives and business insights.
• Communicating with external stakeholders: Build and maintain strong relationships with customers and suppliers, focusing on high levels of service and satisfaction.
• General administrative duties: Assist the General Manager with administrative tasks like calendar management, meeting coordination, and serve as a liaison between departments.

Requirements

• At least 3 years of relevant sales support and analysis experience preferably from the science/medical industry.
• Minimally a Bachelor's Degree in science-related field
• Proficiency in MS Office suites including Excel and PowerPoint is required.
• Team player with great communication skills.

We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Yap Zia Xin
EA Personnel Reg. No.: R22109263
EA Licence No.: 07C5771

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture.

Location: Singapore

Department: Invest - Equity

Reporting to: Portfolio Manager - Equities

Reporting to the Portfolio Manager – Investments Equity. The incumbent is responsible for producing quality investment ideas and covering portfolio companies. Assisting the Portfolio Manager in managing portfolio in his absence. Overseeing all the trading activities for the Equity portfolio on a daily basis while assisting the fixed income trading when the Fixed Income PM is on Compliance leave.

Job Description

• Conduct research and suggest companies for investment from the allocated industries and any other investable company.
• Provide investment materials on companies and keeping track of companies and industries.
• Understand companies positioning, business potential, possible threats etc for recommendation for investment ideas and buy / sell decisions.
• Evaluate solid businesses / companies eligible for re-rating.
• Managing communication of investment philosophy, and match investor expectation by beating the market
• Oversee the portfolio under the guidance of Portfolio Manager where they deem necessary.
• Ensure compliance to investment rules
• Implementing the trades on a regular basis as per the requirements of the portfolio using the system
• Assist to reply to investor queries related to the portfolio/Macro
• Preparing investor reporting material wherever required for different funds Monthly, Quarterly and adhoc
• Preparing internal presentation for fund discussions

Role Competencies

• Mid Cap exposure or people with stock specific expertise.
• Able to grasp concepts readily
• Deep understanding of equity investment processes, capital markets, companies & sectors.
• Strong analytical and quantitative skills.
• Able to provide first class services that includes asset allocation, fund portfolio construction for investments, backed up with adequate research.
• A good and focused team player
• Able to prepare and organize research materials in the form of a report logically as well as in the form of a presentation that is readily understood by the reader.
• Knowledgeable with internet & high value information resources like Bloomberg, Thompson research etc. will be an added advantage.
• Some knowledge of trading and the systems used for the same
• Some knowledge of portfolio level allocation

Requirements

• CA / MBA or post-graduate degree in Finance/Economics, with 6-10 years of experience in Analysing Indian Equities
• Able to meet MAS licensing and Fit and Proper requirements in respect of regulated Fund Management activities
• Conceptual Clarity.
• Strong analytical and quantitative skills.
• Highly motivated, dynamic, hardworking and eager to succeed.

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Duties:

• Support the delivery and implementation of new products and BAU enhancements requested by the business.
• Participate in discussions with the business in understanding the processes and document the rules and enhancements that are needed.
• Translate business requirements into complete test scenarios, conditions and expected results for user acceptance testing.
• Accountable for the execution of user acceptance testing and results are updated with proper documentation.
• Tracks the outstanding defects and works with Information Technology in resolving the tickets promptly and within the agreed timeline.
• Develop comprehensive SOP or training guides for the enhancements.
• Perform post deployment verification of the system when the project is implemented.

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Independent, has initiative and is focused in delivery

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661)
Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

[Order Number: 764474]

Our client is a leading financial services provider, offering flexible financing, leasing, and many other solutions to individuals and businesses (from SMEs to corporations) across different industries. Currently seeking an individual who possesses strong credit risk management experience accompanied with proven leadership abilities.

Responsibilities

• Credit Analysis: Conduct detailed credit assessments for loan portfolios (domestic and international) by evaluating financial statements, credit proposals, and other relevant data.
• Industry Analysis: Monitor industry trends and economic developments to assess potential risks to credit portfolio and identify emerging opportunities that may impact lending decisions.
• Risk Mitigation: Recommend risk-based pricing and credit risk management strategies to maintain balanced risk-reward profiles.
• Portfolio Monitoring: Regularly monitor credit portfolio performance, identify early warning signs, and work with Credit Evaluation and Admin teams to ensure timely actions.
• Team Leadership: Lead and mentor a team of risk analysts, fostering a collaborative, high-performance environment.

Requirements

• Minimum of 6-8 years' experience in credit risk management within the financial services industry, with expertise in credit analysis, loan evaluation, and industry assessment.
• Minimally a Degree in Business, Finance, Economics or related field.
• Proficient in credit risk models, methodologies and relevant regulatory requirements.
• Comfortable to travel overseas when required for business needs.
• Business proficiency in Chinese language required to interact with Chinese-speaking stakeholders

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

--------------------------------------------------------------------------------------------------

EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771