· Quality Control is responsible for the activities at the plant by the inspection, sampling, and disposition of products used in the manufacturing processes throughout the organization.

· As a member of the Quality Control department, a Quality Control Analyst will be expected to successfully execute the responsibilities relating to the sampling, testing, and inspection of all product lots received by the quality control department. These activities include Chemical raw materials, component inspection, and final packaging.

Responsibilities include:

· Demonstrate proficiency in a task by completion of an On the Job Training.

· Maintain proficiency in training per curricula on all governing procedures.

· Perform all aspects of QC responsibilities as it pertains to release activities that will include but is not limited to: sampling, testing, and disposition of raw materials and final packaging/ component lots

· Support additional areas of QC including Rejected, Quality Hold, and Non-conforming materials.

· Perform all activities adhering to strict cGMP guidelines

· Maintain on-time completion of all training requirements

· Perform simple laboratory instrument up keep including the cleaning, calibration, and the preventative maintenance of the instrument as outlined within the departments governing procedures

· Participate in department initiatives to support the continuous improvement of the quality systems of the QC department

· Practice safe work habits and adhere to safety procedures and guidelines

Requirements:

• Min Degree in Science or equivalent with at least 2 years of relevant experience in the pharmaceutical / chemical industry.
• Experience in operating laboratory equipment such as HPLC, GC , KF Titrators.
• Working knowledge of cGMP and regulatory requirements related to Quality is an advantage
• 5 days office hours

If you are interested in the position, do kindly drop your most updated resume to [email protected] (Attn: QC Analyst)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Assess applications for insurance and associated documentation to validate eligibility for coverage and level of risk.
• Maintain operational and service excellence by completing special projects, such as Systems and Methods, and by continually evaluating business processes.
• Evaluate credit reports, financial statements, and other pertinent data.
• Establish and maintain accurate documentation of underwriting assessments and justifications.

Requirements:

• Certification in General Insurance
  Diploma and above
  At least 2 years of experience in Insurance industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Actively involved in delivery and implementation of strategic initiatives and BAU enhancements of digital platforms requested by the business partners
• Conduct a thorough analysis of end-to-end business process, systems and data related to operations
• Drive requirement workshops to gather requirements, identify business needs, define project/enhancement scope
• Ensure business requirements are comprehensive and they meet business needs in taking consideration of future and changing business needs
• Facilitate and prioritize changes with the users and other key stakeholders if there are gaps in the business requirements to meet timeline
• Ensure business requirements are clearly articulate, translated and documented for efficient delivery
• Evaluate alternative high-level solutions with Information Technology and make appropriate recommendations to the users
• Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT)
• Conduct/review UAT and responsible for UAT sign off
• Work closely with delivery team and stakeholders to ensure quality and timely delivery
• Contribute to the overall planning/re-planning of the project timeline and resources, effective monitoring of the projects/ BAU enhancements lifecycle
• Provide guidance to Analyst and Support Specialist
• Prepare/Review training materials

Requirements:

• Diploma or Degree Holder in Business IT, Computer Science or a related discipline.
• Experience in requirements gathering and managing delivery of life/health insurance systems and integrations.
• Hands-on experience as a business analyst with 3- 5 years working experience in life insurance operations and with knowledge in both operation and system areas are preferred.
• Meticulous and able to manage priorities to meet deadlines.
• Strong analytical and effective problem-solving skills
• Integral Life (Life 400/ Asia AS400) background is preferred
• Experience in digital products or services (mobile or web)
• Experience in Agile and waterfall project methodology
• Have experience in UAT. Follow through the defects resolution and ensure all defects are resolved.
• Good verbal and written communication skills and good interpersonal skills
• Ability to work in fast paced, challenging environment while attending to multiple projects/ deliverables to make things happen.
• Good verbal and written communication skills and good interpersonal skills.
• Pro-active and self-motivated. Able to take the initiative independently and work under minimal guidance/ supervision.
• Positive attitude and willingness to share and learn.
• A team player.

This role focuses on providing financial insights and key metrics to guide equipment purchase decisions while supporting process automation and ensuring accurate revenue and cost recognition.

Key Responsibilities:

• Manage accounting transactions and month-end closing for insurance products.
• Support process design and automation of data flow between the company, insurance partners, and Asurion.
• Implement controls to ensure compliance, governance, and asset protection.
• Analyze systems, risks, and processes, identifying trends and opportunities for improvement, especially for inventory management.
• Provide clear reporting on inventory and logistics costs, offering insights into cost drivers, pricing, and planning metrics.
• Conduct root cause analysis on cost variances, resolving issues promptly with leadership.
• Create and maintain reports for key cost metrics, supporting both insurance and non-insurance products.
• Handle monthly reporting, forecasting, and variance analysis for stock levels and equipment costs.
• Contribute to automation and process improvement projects to enhance business efficiency.

Requirements:

• Bachelor’s Degree in Accounting or Finance (or equivalent)
• Min 4 years of finance working experiences, preferably from Big 4/telecommunication/supply chain/logistics or insurance background
• Competency in Microsoft Excel and financial systems such as Power BI, Hyperion, Oracle or other SAP systems
• Experience working with large amounts of data and ability to comprehend and analyze data finding and forecast future trends

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Kristine Tan (R23116401)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R23116401

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

Licence Number: 10C5117

*LI-AF

DESCRIPTION

The Junior Bid and Proposal Commercial Analyst will support the development and submission of competitive proposals in response to client requests (RFPs, RFQs, ITTs). The role involves performing commercial and financial analysis, preparing bid documents, and collaborating with cross-functional teams to ensure bids align with company standards and client requirements. This entry-level position provides an opportunity to develop expertise in bid preparation, pricing strategies, and proposal documentation, working closely with experienced professionals in the commercial team.

DUTIES AND RESPONSIBILITIES

• Assist in the development of proposals and bids in response to client requests (RFPs, RFQs, ITTs), ensuring that all bid materials meet the client’s specifications and internal quality standards.
• Perform detailed analysis of commercial and financial data to support bid pricing strategies, ensuring competitive and compliant pricing for bids
• Prepare and format bid documents, including financial models, risk analysis, and commercial terms, while ensuring alignment with the company’s pricing and business objectives.
• Work closely with legal and procurement teams to ensure that all proposals are compliant with company policies, client requirements, and regulatory standards.
• Collaborate with cross-functional teams, including engineering, project management, and finance, to gather necessary inputs for proposal preparation.
• Assist with document control by maintaining accurate and up-to-date bid-related documentation, including contracts, proposals, and pricing models, in the company’s databases and tracking systems..
• Support senior engineers and project managers in delivering sound engineering solutions.
• Ensure that technical compliance with all design requirements.
• Use engineering software for modelling and analysis.
• Produce technical documents, reports and presentations detailing the findings of investigations under the guidance of Project Engineer or Engineering Manager.
• Field engineering support during construction phase of the project.
• Commissioning and start-up support.
• Achieve safety standards as defined in project requirements
• Assist in preparation for bid submission to client, with compliant technical documentation.
• Assist in preparation for request for quotations, and evaluation of bids submitted by Suppliers.
• Attend technical meetings, and minutes down the meeting, if required.
• Keep track of relevant discipline tasks.
• Comply with environmental impact assessment and safety-related design requirements.
• Documentation in accordance with Company’s quality management system.
• Responsible for personal safety, safe working practices, and understand and follow HSE procedures.
• Any other tasks assigned by the Management.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

REQUIREMENTS

• Bachelor or Master in Business Degree (Business or related disciplines).
• 0 – 2 years’ experience. Knowledge or experience in maritime and offshore services will be advantageous.
• Aptitude and attitude to learn and experience marine engineering requirements, software tools, and other technical issues.
• Working knowledge of Microsoft Word and Excel are required.

PROFESSIONAL DEVELOPMENT

• Receive on-the-job training and mentorship from experienced engineers to develop your skills and knowledge.
• Opportunities for career advancement as you gain experience and demonstrate your abilities.
• Support for obtaining professional certifications.

Only Singaporeans & PRs need apply.

• Collate and manage all the details regarding the application for the assigned business vertical. Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

This is a 12 months contract assigned to one of our client

Work Location: To be confirmed (during interview)

Salary Range : $2,300-$2,500

Mon-Sun (including public holiday)

Rotating Shift

44 hours per week

ROLES & RESPONSIBILITIES:

• Perform monitoring activities using tools provided as well as reviews of transactions flagged out
• Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
• Handle ad hoc duties as required

REQUIREMENTS:

- Minimum 1 year of experience working in an administrative role

- Minimum education level: N levels subject to working experience

- Fast learner and good team player

- Demonstrates good communication skills and comfortable to work in a fast-paced environment

Position: Junior Testing Analyst (UAT Testing)
Contract Duration: 12 Months
Location: Singapore

We are seeking a motivated Junior UAT Tester to join our dynamic team. This role is crucial in supporting the timely delivery of high-quality projects by ensuring that business requirements are met and user acceptance testing is thoroughly executed.

Key Responsibilities:

• Assist in ensuring timely and quality delivery of project milestones.
• Engage with stakeholders to understand and document business requirements and propose relevant solutions.
• Work closely with stakeholders and team leads to maintain project timelines.
• Translate business needs into test scenarios, conditions, and expected outcomes for user acceptance testing.
• Execute user acceptance tests, document results, and ensure accurate reporting.
• Monitor and manage outstanding defects, coordinating with the IT team for timely resolution.
• Lead defect discussions with IT as needed.
• Prepare training materials and provide guidance to stakeholders.
• Perform post-implementation verification of the system.
• Continuously seek improvements in processes, contributing to innovation in the team.

Who We're Looking For:

• Proactive and delivery-focused with strong initiative.
• Team-oriented but also able to work independently.
• Detail-oriented with strong organizational skills.
• Excellent verbal and written communication, with good interpersonal abilities.
• Able to thrive in a fast-paced work environment.

Experience:

• Minimum 1 year of relevant experience preferred
• Knowledge of the insurance industry is a plus.

Education:

• Diploma/Degree or equivalent professional qualifications.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Co Co (R1768258)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

As part of the Wealth Management IT Operations Division, the Senior Business Analyst (SBA) will lead the business analysis for core banking platforms, corporate actions, payments, and reconciliation systems. The SBA will collaborate closely with stakeholders to ensure optimal solutions are delivered, integrated, and aligned with project governance, standards, and reusable solutions across multiple sites.

Key Responsibilities:

• Analyze and structure new requirements with stakeholders.
• Lead the creation of functional solutions with business and IT teams.
• Define and manage the implementation roadmap with technical support.
• Drive use case development for Integration Testing and User Acceptance Testing (UAT).
• Oversee solution design, validation, and approval processes (architecture, IT risk, security, budget).
• Ensure project governance and coordinate implementations.
• Manage user workshops, risk identification, and issue tracking.
• Plan and manage migration strategies and change management activities.
• Act as the main point of contact for user representatives.
• Communicate proactively with internal and external parties to gather information, create functional specifications, and design workflows.
• Coordinate cross-team efforts across multiple divisions and locations.

Required Experience and Skills

• Strong analytical, project management, and communication skills.
• At least 7 years as a Business Analyst in the banking industry, with experience in core banking systems such as Olympic, Transact or T24 preferred.
• Deep understanding of core banking processes and features, including transaction capture, settlement, and accounting booking, corporate actions processing and accounts reconciliation.
• Expert knowledge of financial products such as securities, payments, money markets, FX, credit, derivatives, structured products, commodities, and mutual funds.
• Experience with AS400 systems is a plus but not mandatory.
• Strong proficiency in PowerPoint, Excel, Word, Visio, and SQL Scripts.
• Familiarity with project management, issue tracking, and release management tools (e.g., JIRA, ServiceNow, PPM tools).
• Excellent communication skills in English, both oral and written.
• Strong ability to interact professionally with diverse teams and stakeholders, including business users, technical teams, and senior management.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Job Title: Contract Business Analyst (Temenos, T24)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Payar Lebar

Pay: $8000- $9000

Duration: 1 year renewable contract

Working Hours: Normal Office Hours

Description

• To play a key role in providing inputs to operational considerations related to Temenos platforms in particular T24.
• Translation of business requirements from internal stakeholders in high quality Application design
• Ensure the completeness of the business requirements and add value by proposing best-in-class solutions.
• Analyze and translate business requirements into documentation, product rules and draft concise and detailed technical and functional solution documents for development
• Deep understanding of the private banking modules like SC, DX, SY, Corporate actions and accounting/ reporting modules
• Implementation experience of the SWIFT messaging, interfacing patterns, STP processes, order-processing flows
• Able to influence and drive projects to meet key milestones and overcome challenges.
• Able to translate functional requirements to efficient and fit-for-purpose technical solutions
• To work with the Business users and Product owners for different strategic solutions

Skills Requirement

• Bachelor’s or Master’s degree in engineering/Technology or related course
• Development experience in T24 platforms and provide solutioning expertise to the Dev team.
• Good understanding of T24 – Pricing domain/Products/related domains.
• At least 6 years of experience in related field.
• Working experience in wealth management and customer self-service platforms.
• Ability to engage stakeholders to elicit business requirements, document the requirements and prepare functional specification documents.
• Good understanding on tools such as JIRA, confluence etc

Technical Skills

• Latest T24 release R19+ and exposure to T24 Upgrade processes
• T24 performance optimization and T24 data Archiving
• Oracle DB concepts relevant to T24, Linux scripts
• Experience in T24 Upgrades and data migration best practices

Interested applicants, please Email, and look for

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

About the role

The Asia-Pacific Trading Desk consists of a multitude of different, mainly interlinked, trading desks including Power, Fuels, Steel and Petrochemical Complex teams in Singapore, as well as trading teams situated in China, Japan and Indonesia looking after domestic products in the respective countries.

The role will sit in the Power Complex team based in Singapore. We are a growing team diversifying across Asia Pacific power and carbon markets.

The main focus of the work will be on Japan and Australia power, but there is the option to explore related energy products or new markets within the region.

• Develop fundamental analysis and models to support Japan power trading activities.
• Ultimately, you will connect insights from analysis to drive commercial impact via contributions to trading strategies.
• Maintain the infrastructure, flow and visualisations of Australia and Japan cost stack models (currently PLEXOS).
• Share insights of cost stack model with traders and wider stakeholders within the business.

Job requirements and experience

• Motivated individual, able to work independently in a fast paced trading environment.
• Background in numerical discipline including but not limited to Engineering, Economics, Finance, Computer Science, Mathematics, Business Analytics
• Experience working with data platforms and large datasets. Good knowledge of and experience using SQL and Python.
• Experience with analysis development, from data sourcing, structuring your analysis approach, to delivering visualisation or modelling results.
• Able to express your views and findings on the market to the trading team in a concise and timely manner.

Advantageous, but not essential

• Experience with power fundementals and/or constructing cost stack models.
• Experience working within an energy trading team.

What we value most is passion, willingness to learn and a determined and resilient work ethic. So, even if you think you do not yet display all of the skills above we would still like to hear from you.

Your benefits

We really appreciate you going the extra mile and using every ounce of energy when the heat is on. That’s why we want to make your time with us as enjoyable as possible. At RWE Supply & Trading we value our employees and strive to create a supportive and inclusive work environment. With a range of competitive benefits, we not only offer excellent development prospects and an attractive remuneration package, but also take care of your well-being and understand that life-work integration is essential. Also our offer includes the following perks:

• Join a diverse and multicultural team in a highly dynamic and rapidly growing business

• Extract transaction and valuation reports from internal systems.
• Conduct control checks on extracted reports.
• Submit the reconciled reports to Trade Repositories.
• Conduct checks on the reports that have been submitted to ensure accuracy.
• Monitor and correct any exceptions that arise from automated report submissions.
• Generate and submit end-of-day reports after performing final control checks.

Job Requirements:

• Prior trade control knowledge will be an advantage
• Knowledge of regulatory reporting requirements (OTC derivatives reporting, MiFIR transactions reporting, etc)
• Competence with MS Excel, VBA and Access

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 2 - 3 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

The Sr. Procurement Analyst (Market Intelligence & Strategic Insights) is responsible for developing and integrating comprehensive market intelligence to support strategic decision-making. This role involves establishing, refining, and centralizing market intelligence capabilities, including should cost, category analytics, and supplier analytics, to drive informed business strategies and avoid ad hoc solutions.

Key Responsibilities:

• Market and Industry Analysis: Develop and lead regular market and industry outlook analysis reports. Monitor industry pricing, production plant operations, and margin developments across regions.
• Data Integrity and Availability: Ensure the structural integrity and accuracy of Market Intelligence databases (MI Database). Initiate and lead the integration of the latest updates from relevant sources to ensure data availability for planning purposes.
• Market Updates and Training: Lead market updates discussions and presentation/sharing sessions with various teams. Develop and provide training on access and usage of various Market Intelligence tools, databases, procedures, and information sources.
• Subscription Management: Coordinate and manage subscription requests/renewals with various stakeholders in accordance with procedures. Maintain an updated registry on procured reports.
• Knowledge Management: Develop and maintain an electronic Market Intelligence library for knowledge management. Ensure sharing of online intelligence complies with all licensing agreements.
• Category Market Intelligence Gathering: Lead the gathering and validation of market intelligence through active interactions and collaborations with various levels of Procurement, Business, and Pricing functions.
• Project Management: Lead and organize Market Intelligence projects, taking the initiative to drive projects from inception to completion.
• Strategic Insights: Support company strategy development and updates with accurate and up-to-date market intelligence information and insights. Provide actionable insights to support strategic decision-making.
• Presentation Skills: Demonstrate the ability to articulate and present key actionable market and competitor insights to the management team using modern visualization tools.
• Category Market Segments Monitoring: Understand and monitor various category market segments (Front-End, Back-End, Materials, Indirect procurement) within the semiconductor industry, including but not limited to:
• Tracking, analyzing, and forecasting demand trends, such as project developments and buyer preferences.
• Tracking, analyzing, and forecasting supply trends, such as contractors’ capability, capacity, and competitiveness.
• Tracking, analyzing, and forecasting cost/price and contracting trends, such as contracting modes and prices.
  
• Automation and AI Integration: Leverage automation and AI technologies to enhance market intelligence processes, ensuring efficient and accurate data analysis and reporting.
• Centralization and Integration: Work to establish, refine, and integrate market intelligence throughout our capabilities, including should cost, category analytics, and supplier analytics. Drive centralization and integration to avoid ad hoc solutions and ensure cohesive, strategic insights.

Qualifications:

• Education: Bachelor’s or Master’s degree in Business, Management, Economics, Business Statistics, Finance or a related field.
• Experience:
• Over 5 years of relevant work experience in market & business intelligence, covering topics such as financial structuring, pricing, and competitive analysis.
• Strong insights into semiconductor market dynamics and economics, fab manufacturing procurement.
• Understanding of markets, competitors, value chain, and macro & micron economic analysis.
• Experience in gathering and analyzing market data to produce reports and presentations for internal stakeholders.
• Hands on semiconductor or indirect procurement category experience.
• Regional and global insights and experience.
• Experience in use of Generative AI in market analysis/market intelligence.
• Additional Skills:
• Strong analytical and research skills with attention to detail.
• Proficiency in data analysis tools and software (e.g., Excel, Tableau, Power BI).
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong writing skills, business and commercial acumen.
• Strong presentation, communication, and interpersonal relationship skills.
• Proficient in statistical analyses
• Ability to collect and examine information and determine its importance to the subject matter.

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Company Overview:

We are seeking a highly skilled PMO Analyst with a strong consulting background to join our team and drive success across key projects and programs. This is an exciting opportunity to be part of a high-performing team and make a meaningful impact.

Job Summary:

The PMO Analyst will support the Program Management Office (PMO) in ensuring effective project governance, oversight, and coordination across various programs. The ideal candidate will have at least 4 years of PMO experience, ideally within a consulting environment, and will be responsible for providing project management support, ensuring adherence to best practices, and driving operational excellence in program delivery.

Key Responsibilities:

• Project Support & Coordination: Assist in the planning, execution, and tracking of project deliverables, ensuring alignment with the organization's overall strategic objectives.
• Governance & Reporting: Develop, maintain, and track key project governance frameworks, providing accurate and timely project status reports, risk logs, and financial updates to senior stakeholders.
• Stakeholder Management: Act as a liaison between project managers, clients, and key stakeholders to ensure seamless communication and collaboration.
• Risk & Issue Management: Monitor, identify, and escalate risks, issues, and dependencies, ensuring that appropriate mitigation plans are in place.
• Financial Tracking: Support budget management and cost tracking for assigned projects, ensuring projects remain within financial constraints.
• PMO Best Practices: Contribute to the ongoing development and improvement of PMO methodologies, standards, and templates to drive efficiency and effectiveness.
• Tool Management: Ensure that project management tools (e.g., Microsoft Project, JIRA, or other PPM tools) are utilized effectively across teams.
• Performance Metrics & KPIs: Track key performance metrics and KPIs to measure project success and inform future project improvements.
• Change Management: Support change management initiatives to ensure smooth adoption of new processes and tools within the project framework.
• Training & Development: Assist in training project teams on PMO processes, tools, and best practices, ensuring alignment with the overall project strategy.

Key Qualifications:

• Bachelor's degree in Business, Law, or a related field.
• Minimum 4 years of PMO experience in a project or program management office, ideally within a consulting or professional services environment.
• Strong knowledge of PMO governance frameworks and project management methodologies (e.g., PRINCE2, PMI, Agile, Waterfall).
• Proven ability to manage multiple projects concurrently and effectively prioritize tasks.
• Experience with project management tools (e.g., Microsoft Project, JIRA, Smartsheet, or other PPM tools).
• Excellent communication and interpersonal skills, with experience engaging with senior stakeholders and clients.
• Strong analytical and problem-solving abilities, with an eye for detail and process improvement.
• Solid understanding of financial management, cost control, and budgeting in project settings.
• Ability to work independently and in a team environment, demonstrating flexibility and adaptability in a fast-paced, high-pressure setting.

Preferred Skills:

• Experience working within large-scale transformation projects or multi-disciplinary teams.
• Consulting background with a focus on project or program management within large organizations.
• Strong ability to influence and drive results across complex matrix environments.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and growth.
• Comprehensive health and wellness benefits.
• Collaborative and inclusive work environment.
• Flexible working arrangements.

Kindly write to [email protected] with your updated CV for more details

EA License No.: 23S2046

KAH License No.: R1652932

Key Responsibilities

· Program analysis and design

· Development and Unit Test

· Support SIT, UAT and MR

· Comply with Bank SDM processes

· Implementation

· Post Implementation support

· Support L3 in investigation

Key Requirements

· Good knowledge of COBOL

· Knowledge of RPG

· Knowledge of OS400

· 5 years and above in IT industry with development background

Wealth BA - JD

Mandatory Certificate : IIBA Agile Analysis Certification

• 4 to 10 year of experience as Business Analyst
• Should have Strong Domain knowledge in Wealth Portfolio / Asset management functions
• Good understanding of entire front middle and backoffice functions and supporting platforms of Global Wealth and Asset Management Firms
• Efficiently lead the conversation, and gather requirements from Business, understand the concerns, identify the risk, and communicate it in timely fashion.
• Fundamental analytical and conceptual thinking skills
• Experience creating detailed reports and giving presentations
• Excellent planning organizational and time management skills
• Good hands-on experience in SQL Excel for data analysis mapping quality lineage tracking
• Should be well versed with BA role and responsibilities like understanding BRD FRD User story writing estimation prioritization tracking and managing E2E implementation
• Experience in tools like Jira Confluence
• Strong Communication written verbal excellent stakeholder management reporting skills.

Qualifications

• Bachelor’s or master’s degree from an accredited college or university, or equivalent relevant experience, MBA Finance is highly preferred
• 5+ years of Business Analyst experience in Asset & Wealth Management/ Retail Banking / Banking & Financial Services is mandatory
• Should be able to coordinate well with business and product and independently work to analyze and propose the solutions.
• Candidate must have a good grip of financial products, investment strategy, client profiling by risk and different asset classes

Responsibilities

-Perform impact analysis on Project scope and document proposed solution and estimated required effort

-Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

-Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

-Define and ensure traceability from functional specifications to business requirements

-Ownership of the creation of functional design specifications and technical design document

-Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

-Review and contribute to test planning and design for SIT and UAT

-Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

-Provide input to impact assessment and estimation for Project Change Request

-Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

-Manage and work with stakeholders during all phases of system changes delivery

-Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

Requirements

-AML system enhancements delivery experience in the banking industry

-Hands on experience in design and configurations/development work for the Netreveal AML application

-Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

-Strong Oracle SQL, PL/SQL and Unix skills

-Good application design operational impact awareness

Application Analysts will serve, with Process Analysts, as part of the primary support team for their designated application. They will take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.

Responsibilities:

• Acting as the primary support contact for the application's end-users, after initial triage by help desk staff
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guiding workflow design, completing advanced build and testing of the system
• Identifying and implementing requested changes to the system configuration and cross-application master data files
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, Process Analysts and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational and clinical needs to set the direction for the organization's workflows by attending discussion sessions
• Troubleshooting advanced problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with Epic counterparts and stakeholders
• Any relevant task as assigned in relevance to the project

Requirements

• Bachelor's degree in Information Technology or a related field.
• Epic certification in Inpatient ClinDoc, Cogito, Stork
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Willingness to learn new software and systems

Responsibilities

To support multiple ongoing and upcoming large projects

To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customizedmodules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss
• JAVA Programming
• IVR application development

Requirements

Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

Sound knowledge of UC applications design/development/testing and support area

Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

Relevant experience more than 7 years

Hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

Knowledge on Tetherfi Products will be added advantage

Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

Implementation experience in Avaya Contact Centre Products is a MUST.

Independent, proactive and self-starter with excellent interpersonal and communication skills.

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Must be a team player

1. Perform day-to-day operational activities in relation to Inward Telegraphic Transfer (ITT) / Outward Telegraphic Transfer (OTT)
2. Ensure completeness and correctness of customer instructions before processing
3. Perform daily reconciliation of ITT/OTT payments
4. Collaborate widely with internal stakeholders and ensure that their ITT/OTT payment related queries are timely addressed, and issues timely resolved.
5. Ensure timely escalation of system issues and work with tech counterparts to resolve those issues

Internal ref: 9177

Regards,

Lini

Recruitment Consultant

R22108463

+ 65 87802514

• Manage the business requirements and functional solution aspects of the project.

• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.

• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.

• Work with the stakeholders to ensure smooth deployment and adoption of new solution.

• Perform business analysis:

✓ Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track

and trace requirements.

✓ Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.

✓ Elicitation: Explore, identify and document business needs

✓ Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to

sufficient detail that accurately defines business need within specified scope.

✓ Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business

need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how

well they met the original need.

• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans

and test cases in accordance with changing requirements, throughout development.

• Create and manage automated test framework whenever possible, such as prepare test environment, maintain

functional testing script in accordance with changing requirements.

• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and

from external parties’ systems and feedback on improvement requirement.

• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories

pass the acceptance criteria, raising defects as needed and work with development team to improve the expected

behaviour and test cases.

• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution

scope, communicate and manage expectations of stakeholders.

• Prepare end user documentation (training manual, user manual, business process flows) on the operation or

maintenance of technical systems.

• Assists with the documentation of technical design, specification, and technical solution.

• Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business AnalysisTM (CCBA®), Certified Business Analysis

ProfessionalTM (CBAP®)) or an equivalent certification will be an added advantage.

• Hands-on experience in full project development life cycles

• Past track record in business analysis, application solutioning and design

• Ability to model business requirements in business process modelling tool.

• Ability to perform qualitative, quantitative and root-cause analysis.

• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

• Goor appreciation of SQL, data modelling and data analysis.

• Good understanding of analytics and data warehouse implementations.

• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process

Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management

• Knowledge of design thinking and workshop facilitation will be an added advantage.