Job Title

Order Entry and Logistics Coordinator

Summary:

Candidate will be responsible for the triage and processing of Service Orders. These Service Orders are related to the coordination of new equipment installations for commercial vessels that have global sailing patterns.

The ideal candidate may have experience working for a Fleet Manager or a Maritime hardware supplier coordinating projects/services on vessels. Or comparable work experience in Field Service Operations for land-based telecommunications.

Essential Duties and Responsibilities:

Include but are not limited to the following:

• Triage and process Service Orders for KVH managed installations (Asia Pacific Region)
• Service Order entry into Baan ERP system
• Coordinate logistics requirements with Asia Pac Sales managers, customers or consignee, via phone and email, to ensure proper delivery of product
• Verify shipping and consignee/forwarding agent information
• Coordination with vessel sailing schedules
• Determination of proper shipping method
• Freight quotes with proper of Incoterms
• Provide needed shipping documentation for country specific Customs clearance
• Liaise with KVH functional groups as needed
• Sales Department – receiving, checking and processing new orders
• Finance Department – unblock orders and receive proper pre-payment from customer as necessary
• Shipping Department – ensure proper delivery terms and deadlines are communicated
• Coordinate service operations including scheduling and distribution of work for technicians, utilizing Salesforce to generate and manage work orders.
• Responsible for updating Salesforce with customer and vessel information
• Enter RMA orders (Return Materials Authorization) and follow up on returns related to Decommissioned units.

Qualifications/ Prerequisites:

• Minimum high school diploma or GCE “A” Level or equivalent required; Diploma.
• Fresh Graduates are welcome
• Demonstration of attention to detail and accuracy to ensure quality of subsequent processes
• Prior experience with international logistics company
• Prior experience working in a CRM system for case management is an added benefit (Salesforce)
• Prior experience working with an ERP system for inventory management is an added benefit (Baan)
• Ability to Problem solve, working independently and as part of a team
• Attention to detail and accuracy is a must
• Good command and knowledge of English with effective communication skills, responsible, reliable and an independent worker.

Salary commensurate with qualification and work experience

Job Title

Order Entry and Logistics Coordinator

Summary:

Candidate will be responsible for the triage and processing of Service Orders. These Service Orders are related to the coordination of new equipment installations for commercial vessels that have global sailing patterns.

The ideal candidate may have experience working for a Fleet Manager or a Maritime hardware supplier coordinating projects/services on vessels. Or comparable work experience in Field Service Operations for land-based telecommunications.

Essential Duties and Responsibilities:

Include but are not limited to the following:

• Triage and process Service Orders for KVH managed installations (Asia Pacific Region)
• Service Order entry into Baan ERP system
• Coordinate logistics requirements with Asia Pac Sales managers, customers or consignee, via phone and email, to ensure proper delivery of product
• Verify shipping and consignee/forwarding agent information
• Coordination with vessel sailing schedules
• Determination of proper shipping method
• Freight quotes with proper of Incoterms
• Provide needed shipping documentation for country specific Customs clearance
• Liaise with KVH functional groups as needed
• Sales Department – receiving, checking and processing new orders
• Finance Department – unblock orders and receive proper pre-payment from customer as necessary
• Shipping Department – ensure proper delivery terms and deadlines are communicated
• Coordinate service operations including scheduling and distribution of work for technicians, utilizing Salesforce to generate and manage work orders.
• Responsible for updating Salesforce with customer and vessel information
• Enter RMA orders (Return Materials Authorization) and follow up on returns related to Decommissioned units.

Qualifications/ Prerequisites:

• Minimum high school diploma or GCE “A” Level or equivalent required; Diploma.
• Fresh Graduates are welcome
• Demonstration of attention to detail and accuracy to ensure quality of subsequent processes
• Prior experience with international logistics company
• Prior experience working in a CRM system for case management is an added benefit (Salesforce)
• Prior experience working with an ERP system for inventory management is an added benefit (Baan)
• Ability to Problem solve, working independently and as part of a team
• Attention to detail and accuracy is a must
• Good command and knowledge of English with effective communication skills, responsible, reliable and an independent worker.

Salary commensurate with qualification and work experience

Job Responsibilities:

• Manage daily fleet maintenance and operations.
• Planning, coordinating schedules and monitoring of vehicle status.
• Adherence to Standard Operating Procedures, providing good customer service.
• Coordinate with internal and external customers to support daily deliveries.
• Coordinate vehicle inspection, maintenance and servicing of fleet
• Ensure the general upkeep and cleanliness of the fleet.
• Any other jobs assigned

Job Requirements:

• Minimum 'O' level or Diploma in Business/Logistics/Supply Chain Managment.
• Proficient in MS Office.
• Team player and flexible individual able to work in fast changing environment.

P0003

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Contributing ideas to marketing campaigns

· Coordinating promotional activities and events

· Monitor market trends, analyze consumer markets activities to identify opportunities

· Create content for a range of marketing distributions (brochures, social media platforms, website material etc.)

· Monitoring performance of marketing campaigns

· Develop new marketing initiatives such as social media, events or crossover collaborations to strengthen engagement with target audience

· Work with in-house designer to ensure design and production of marketing materials used for the events are carried out accurately

· Maintaining websites and tracking data analytics

JOB REQUIREMENTS

· Minimum Diploma and above

· Prior experience in the marketing field will be an advantage

· Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

P0002

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Arranging and hiring manpower required to stage an event into their various departments

· Responsible for providing leadership, motivation, direction, and support to team members

· Travel on site to inspect ongoing arrangements, preparations, and changes needed to meet the needs of the client

· Ensuring compliance with insurance, legal, health and safety obligations

· Communicating with the Public Relations and Marketing department to promote and publicize event

· Engaging with vendors throughout the event planning process to learn requirements and goals

· Perform post-event tasks promptly such as measuring the success of the event, objectives that were set for the events as well as review for improvements

· Research market, identify event opportunities and interest generation

JOB REQUIREMENTS

· Diploma in any field

· Prior experience in the events industry will be an advantage

· Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

We are looking for a Payroll Executive to join the team.

As a Payroll Executive, you will be playing a pivotal role in managing and executing the organisation’s payroll processes. You will contribute significantly to organizational efficiency and foster a positive employee experience by ensuring employees are compensated accurately and on time. Adaptability to evolving regulations and a proactive approach to problem-solving are traits that contribute to success in this role.

Responsibilities

• Implement full spectrum of employee payroll cycle and functions.
• Ensure monthly and ad-hoc staff salary payments, together with reimbursement claims, are processed promptly.
• Manage and update employees’ payroll records and documentations.
• Submission of claims for Maternity Leave, Paternity Leave, Childcare Leave, NS Make-Up Pay claims and other government fundings.
• Prepare and submit monthly contributions details to Central Provident Fund Board.
• Submit employees’ income information to Inland Revenue Authority of Singapore via Auto-Inclusion Scheme.
• Process tax clearance (IR21) for foreign employees.
• Process insurance claims for staff.
• Respond to staff enquiries for payroll matters.
• Generate monthly payroll summaries for Finance Department and liaise with internal and external auditors during payroll audit.
• Assist with other ad-hoc HR duties as assigned.

Requirements

• Diploma in Human Resources, Finance, Administration or related fields of study.
• At least 5 years of relevant experience.
• Understand and well-versed with local employment laws and tax regulations.
• Meticulous, able to work independently and proven strong time management skills.
• Able to demonstrate integrity and ownership during the course of work.
• Proficiency in MS Excel.

River Valley Road

5-days work week

Job Scope:

Adminstration - to provide day to day office administrative support

Accounts - responsible for maintaining full set of accounts, generating reports to management

Requirements - a good team player, good attitude, independent, responsible and able to work independently with minimum supervision

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

The company is currently looking for a Sales Support Executive to expand its ever-growing team. If you aspire for a rewarding career, keep reading:

Responsibilities:

• Sales Order Processng (issuance of DO, invoices, etc)
• Regular Order Management Updates to the Sales Team
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Track payment and update on system
• Maintain the customer data to ensure accuracy.
• Assist in general administration duties and Ad-hoc duties assigned

Requirements:

• ‘O’ level with 2-3 years of relevant experience.
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Knowledge in office supplies or office automation would be an advantage.
• Knowledge on SAP and TMS system would be an advantage.

Why join us:

• Attractive commission package
• 5 days’ work week
• Good career growth/staff benefits
• Transport pick-up from Jurong East MRT

Please email your resume with your last/current drawn salary, expected salary, notice period to [email protected].

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities
• Reporting to the Marketing Manager and providing support to the marketing team when needed
• Handling adhoc administrative duties as required to ensure smooth operations

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5days work in office and 1 day work from home.

The company is currently looking for a Sales Executive to expand its ever-growing team. If you aspire for a rewarding career, keep reading:

Responsibilities:

• To source and develop new customer (B2B / B2C) base
• Grow key accounts across markets and industries.
• Meet & exceed fiscal year set target.
• Support sales head in identifying and sharing best practice on the gaming and gadgets product.
• Regularly monitoring market sentiment of the products and submitting timely reports.

Requirements:

• Minimum GCE ‘O’ level
• 2 years of experience in a sales and marketing environment preferable on gaming/gadgets
• Strong understanding on effective sales and marketing communication mix and tools for B2B and B2C customer engagement.
• Self-motivated, results-oriented and target driven.
• Able to communicate fluently and confidently in English.
• Bilingual in English and Mandarin as this position requires to handle Mandarin speaking associates.
• Positive working attitude

Why join us:

• Attractive commission package
• 5 days’ work week
• Good career growth/staff benefits
• Transport pick-up from Jurong East MRT

Please email your resume with your last/current drawn salary, expected Salary, notice period to [email protected]

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Day-to-day finance and accounting matters
• Monthly and yearly bank reconciliation
• Management reporting
• Generating statement of accounts and following up with clients
• Keying of receipts and generating payment vouchers
• Liaising with external stakeholders on accounting matters
• Accounting data entry matters
• Other accounting duties as assigned by director

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Responsibilities:

As a Creative Executive, you will be responsible for creating engaging, on-brand print and digital media to fulfil the company's objectives.
Your role involves shaping the visual aspects of the brand across various platforms, including social media, EDMs, product packaging, event branding, and more.
It is essential to stay up to date with graphic design trends, industry developments, and tools, while also contributing to the enhancement of internal design processes.

Job Scope

• Work closely with the marketing team in creating digital media assets and visually appealing designs for marketing materials.
• Maintain and develop the brand identity.
• Generate creative concepts and implement design/layouts for all marketing materials on various platforms.
• Coordinate visual shoots and edit content.
• Develop attractive and informative menus.
• Work closely with marketing, sales, and culinary teams.
• Stay updated on industry trends and competitors.
• Provide creative support for events and promotions.

Requirements

• Candidate must possess at least Diploma Cerification
• Computer literate
• Advertising and Design Experience preferred
• Preferably able to start work immediately or short notice

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Location: Pandan Loop

Company Description:

Jason Electronics (Pte) Ltd is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions. We are seeking a diligent and detail-oriented individual to join our finance team as an Accounts Executive. This role offers an exciting opportunity for professional growth and development within our organization.

Job Description:

As an Accounts Executive, you will be responsible for managing the accounts payable function within the finance department. You will play a critical role in ensuring the accurate and timely processing of invoices, payments, and expense reports, while maintaining strong relationships with vendors and internal stakeholders.

Key Responsibilities:

• Process vendor invoices accurately and efficiently, verifying appropriate approvals and coding.
• Prepare and perform weekly, monthly, and annual payment runs.
• Reconcile vendor statements and resolve any discrepancies in a timely manner.
• Collaborate with procurement and other departments to resolve invoice and payment-related inquiries.
• Maintain accurate and up-to-date vendor records in the accounting system.
• Assist with month-end and year-end close processes related to accounts payable.
• Generate financial reports and analysis related to accounts payable as required.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Contribute to process improvement initiatives to enhance efficiency and effectiveness within the accounts payable function.
• Provide support to other areas of the finance department and any ad-hoc tasks as needed.

Qualifications:

• Diploma in Accounting, Finance, or related field.
• 1 year of experience in accounts payable or similar role.
• Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and MS Office suite, particularly Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Effective communication skills, both verbal and written.
• Analytical mindset with problem-solving abilities.

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

SHATEC is looking for an experienced Executive, Information and Communications Technology (ICT) to join our team.

Job Description:

• Provide day-to-day level 1-2 enterprise applications, systems, end user computing support, telephony and related technology.
• Work with outsourced service provider and IT vendor for support and resolution to technical issues.
• Manage hardware and software assets or licenses, and IT-related tasks for onboarding/offboarding process.
• Ensure infrastructure, server rooms, applications, on-premise and cloud computing platforms, are operating efficiently and highly available and perform within agreed SLA.
• Work closely with teams and external service providers to ensure the security, reliability and stability of systems and services.
• Execute IT operational procedures and policies, in compliance with statutory requirements when necessary.
• Execute new initiatives, projects and enhancements to meet the needs of organizational goals.

Job Requirements:

• Good communication skills and problem solving skills.
• Meticulous and innovative; positive work attitude and customer oriented.
• Team player and able to work independently in a fast-paced environment.
• At least 1-2 years of relevant experience, preferably in education sector.
• Strong technical skills and knowledge and project management methodologies.
• Professional Certificate/NITEC/Diploma in Information Technology or its equivalent.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose

Prepare and submit daily television detailed schedules (Off Prime Time & Prime Time) and to ensure strategic placement of programme trailers/fillers in order to maximise promotional impact.

Responsibilities

• Use creative promotion spot placements to achieve maximum exposure of programmes to target audience.
• Follow Standard Operating Procedures/Strategic Plans, and work closely with Playout, On-Air-Promotions, Marketing, Content Standards, Subtitling, Commercials, and Media Exchange Teams to ensure timelines are met.
• Work with Managers on the SOP and all requirements for Live Events and Standby for the Live Events.
• Plan daily Secondary Events (Banners & Channel Bugs), Monitor Sponsorship Loadings.
• Assist and trouble-shoot scheduling/operating issues, with consultation from Managers.
• Able to respond to last minutes changes to schedules and attentive to details.
• Complete full reconciliation of schedules to ensure no discrepancies of information and metadata.
• Run reports to monitor fulfillment of sponsorships.

• Degree / Diploma in any discipline
• No experience required as training will be provided
• Passion for local and international programmes
• Able to work with different teams
• Meticulous and appreciates detail work
• A team player who is independent, resourceful with good organisation and coordination skills.
• Able to handle multiple tasks under tight deadlines.
• Strong communication and interpersonal skills.

Ignite your growth: Experienced Executives Wanted!

Become a vital part of our dynamic team that thrives on passion for retail and merchandise. We extend a warm welcome to individuals who are eager develop their career in an environment that fosters growth and support. If you're proactive, detail-oriented, and ready for a challenge, this is the opportunity for you!

[Responsibilities]

As a Retail Executive, you will be an integral member of a team overseeing the entire retail business, taking on tasks that include:

• Conducting in-depth analysis of sales reports
• Crafting engaging and informative product sheets
• Updating assortment sheets and brand metrics to streamline product lineups
• Collaborating on quarterly product presentations for maximum impact
• Tailoring online product listings with compelling product descriptions
• Facilitating effective communication with various departments to innovate and introduce exciting new products
• Cultivating strong relationships with inventory distributors and suppliers, ensuring seamless communication
• Assisting in managing purchasing budgets for optimal merchandising mix and profitability
• Generating and maintaining weekly sales reports to track performance
• Monitoring inventory levels and strategically allocating model inventory to meet demand
• Efficiently supervising and managing damaged goods and returns
• Keeping internal sample lines updated and organized
• Handling "closeouts" and creating internal documentation
• Managing reorder processing and generating purchase orders based on statistical reports

[Requirements]

• Diploma in business-related subjects
• Strong numerical orientation
• Strong organisational and communication skills
• Detail-oriented with a keen interest in fashion and consumer goods
• Ability to work collaboratively in a fast-paced environment
• Proficient in Microsoft Office suite
• Prior experience in retail, merchandising or a related field is a plus

Unlock new heights in your career with us! Apply today and become a key player in our dedicated team. Your journey to elevated merchandising experiences begins now!

Responsibilities and Duties:

Specific

• Conduct service walks, face-to-face interviews / research and gather feedback from patients.
• Handle, respond and deconflict complaints from patients/caregivers related to quality of service, orally and in writing. Ensure timely follow up with stakeholders and maintain accurate records.
• Manage, in person, difficult situations in relation to patients/caregivers and organize necessary resources to resolve the issues.
• Prepare report on monthly service quality feedback/results to Hospital Quality Steering Committee (HQSC).
• Evaluate results for outstanding team and excellence team awards for hospital updates.
• Work on new initiatives to improve service quality and patient experience, including working with volunteers.
• Draft policies and procedures.
• Supervise junior staff in service excellence unit.

General

• Assist in the preparation of reports and statistics as required.
• Assist in identifying problem areas, recommend and implement improvements.
• Perform other duties as assigned.

Job Requirements:

• Diploma/Degree from a recognised university or polytechnic with at least 3 years working experience in service industry e.g. hospitality, travel, retail. Healthcare experience is an advantage.
• Ability to communicate in vernacular languages is an asset (to liaise with vernacular speaking patients and caregivers).
• Energetic team player with initiatives.
• Good interpersonal, communication and organisational skills.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

You will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. The key to your success will be in your drive and ambition to win new businesses, and your ability to generate opportunities through successful relationship

management of your client accounts.

What does the role look like?

1. Identify and develop new business, incremental or renewal opportunities within the commercial sectors through consultative processes that address customer business requirements.
2. Strong advocator of our products, services & solutions and demonstrate the value of our technology and solutions.
3. Evaluate existing partnerships and sales efforts with an analytical eye towards improving or re-evaluating current strategies.
4. Develop and foster executive level and C-suite relationships with partners and departments and evangelize the market through a thorough demonstration of use cases and application of our solutions.
5. Track emerging trends, identify and recommend new services/solutions to expand the profile as part of business innovation.
6. Develop and strengthen internal and external relationships that will lead to increased lead generation and market share.
7. Foster and work to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions.
8. Collaborate with company top executives to set business objectives and development goals.
9. Be proactive in understanding market trends and products, services & solutions, and customize appropriate solutions according to customer needs.

What are we looking for?

1. Diploma & above in Business Administration, Marketing, Engineering, Computer Science or related fields.
2. 3-5 years sales or marketing experience or similar role in a MNC environment.
3. Strong business management skills in managing sales forecasts, pipeline, and opportunities.
4. Superior people skills, with the ability to manage internal and external parties and relate to people of all levels including senior management representatives at customer organizations
5. Excellent communication and presentation skills with a solution-oriented mindset.
6. Ability to communicate accessibly and concisely about our products or services to customers.

We are seeking a skilled and detailed-oriented individual that will support the strategic initiatives and contribute to the development of long-term strategic objectives of the Company

What does the role looks like?

• Support Senior Management and Regional Office understanding and decision making by preparing internal and external business performance reports, presentations and review packages.
• Perform variance and financial statement analysis for monthly closing and in preparation of 3-month outlook.
• Partner with Business Units (BU) & Departments to drive periodic financial planning exercises.
• Support Business Units (BU) & Departments in decision making and enquires by developing & maintaining the Business Units (BU) & Departments P&L
• Analyze and monitor significant expenses to ensure it is within plan
• Main focal point to prepare and coordinate with Business Units (BU) & Departments planners in the preparation and development of company’s Mid-Range Plan (MRP), 1-Year Plan (1YP) and Half-Year RePlan
• Perform ad-hoc analysis and reporting to support immediate manager

What are we looking for?

• Diploma or Degree in Accounting / Business Administration or Professional Accounting
• At least 5 years of relevant experience
• Meticulous with numbers
• Ability to analyse data and present information effectively
• Good interpersonal and communication skills to solicit co-operation / information
• Ability to work under pressure to meet tight deadline
• Proficient with MS Office, TM1 Cognos and Oracle System

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of CV to Alvin at [email protected] for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110

• Location: Next to One North MRT
• Salary: $2500 to $4000 depending on experience
• Working Hours: 5.5 -day work week (Sat 0.5 days)
• off on Sunday

The Challenges

• Setting up the Commercial Juice Bar
• Crafting a diverse menu of delectable fruit juices with smoothies to align with current health trends by incorporating nutrient-dense ingredients and exploring innovative processing techniques for a contemporary and health-conscious appeal
• Establish Standard Operating Procedures (SOP) for the fruit bar, including guidelines for both operational protocols and housekeeping practices
• To oversees and to ensure smooth operation of the Juice Bar
• To lead and train Store Team Members to provide optimum customer service, ensure store-wide adherence to operational procedures, achieve sales growth and profitability
• Suggest suitable equipment and supplier options

What It Takes

• At least 2 years of hands-on experience in running the juice bar operations independently
• As a pioneer in running the Juice Bar and willing to roll up the sleeves, problem solve and to make the operations a success
• Preferably Managers specialising in Beverage Service
• Candidate who is willing to do only set up and training Store Members could be considered as well

*We regret to inform that only shortlisted candidate will be notified. Thank you.