Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 4 years project management experience and/or 4+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Overall Objectives

The General Sales Manager is a member of the Engineering & Maintenance Group sales organisation and reports to the Regional Sales VP.

• New sales target: annual target of EUR 15-30 million (order of magnitude).
• Order book: annual target in the range of EUR 20-50 million, possibly reaching more than EUR 100 million for the largest contracts.

New sales turnover is generated by contracts signed during the budget year, which bring in turnover in the same year; backlog turnover is the aggregate value of contracts signed during the budget year, which will bring in turnover for additional years.

Key Responsibilities

1. Builds detailed prospection and account planning for his portfolio

Portfolio vision

• Receives a yearly set of targets for new sales and order book objectives per product
• Maps his/her portfolio (geographical area) by identifying and characterizing all entities (operators, asset managers…)
• Defines the market approach strategy, builds and updates the prospection plan, regularly shares it with the management and the back office
• Builds the account planning for existing customers to identify current performance or service delivery problems, anticipate and monitor contract renewal and new opportunities

Reporting and monitoring

• Reports on business opportunities and on-going sales campaigns (likelihood, difficulties, challenges, recovery plans if needed…)
• Ensures good communication with the Group Product functions, the Marketing, the Units, ensures thorough understanding of their products and strategy
• Contributes to the accounts receivables process in his/her portfolio
• Monitors the evolutions of existing contracts with customers of his/her portfolio in cooperation with the CSM(s) of the related BU(s) and in compliancy with internal processes
• Loads and updates information in Descartes related to the entities of his/her portfolio

2. Builds robust relationship and lobbying, identifies business opportunities

Pre-sales & sales phases

• Builds trustful and robust relationships with prospects and turn them into loyal customers
• Builds and maintains efficient and transparent relationships with the representatives of AFI KLM E&M MRO network within his/her portfolio
• Organizes and keeps close monitoring of his/her prospects & customers visits throughout the organization during pre-sales and sales phases, including AFI KLM E&M MRO network management involvement
• Anticipates business opportunities and sales cases by listening to the expectations, preparing the ground for the RFP or unsolicited proposal
• Creates business opportunities in Descartes and converts them as much as possible into sales cases

After-sales phase

• Regularly checks service level and performance issues using Descartes information, listens to his/her customers, predicts potential difficulties to solve with anticipation through internal feedback and alertness, in order to build the global satisfaction assessment
• Uses customer feedbacks and trip reports loaded by the CSM’s to identify risk areas or new business opportunities, alert management whenever necessary

Is pro-active and smart in adapting his/her behavior to the culture and expectations of his prospects and customers

3. Contributes to the negotiation process with the prospects

Sales case preparation

• Organizes a Kick-off meeting for each significant sales case with the TSD, discusses the need for a project team with the TSD and the Group Product
• Provide the TSD and the project team if any with intelligence on competition, target price, prospect expectations decision process, selection criteria….

Negotiation

• Contributes to the negotiation process with the prospect led by the TSD at all steps (commercial proposal, contract…)
• Together with the TSD, seeks and uses prospect’s input and information, to adjust the sales tactics and the offer content

4. Feeds the organization with feedback on sales activities, customers and the market

Sales activities

• Contributes to the won / lost case analysis organized by the TSD’s to provide all relevant inputs related to the sales case strategy, the decision process, the lobbying and relationship, the competition…
• Reports on his/her activities including trip reports to be loaded in Descartes after each customer visit, meeting, MRO or social event leading to share new information on the market

Market

• Feeds the marketing team and more generally the organization with field intelligence on operators, competitors, opportunities …
• Helps educating the back office to cultural and behavioral features within his/her portfolio
• Provides information on the market and his/her portfolio to the support team (TSD – marketing) for the budget elaboration

Customers

• Shares information with the Units management and support teams (CSM’s) to update the organization on the customer satisfaction level, the required improvements to the services delivered, the new potential needs not yet formalized.

5. Ensures the compliance with the internal commercial process, the competition and safety/security rules, the training and change management frame

Commercial process

• Creates and updates all relevant information in Descartes related to entities, opportunities, sales cases, customer satisfaction….
• Uses reporting capabilities of Descartes to build and share with his/her management the sales activities and business potential follow up: “pipeline” vision, customer mapping, debt situation….
• Checks customer feedbacks and questionnaire results loaded by the CSM’s
• Contributes to risk management and risk transfer to the Units when the contract is signed

Behavior and skills

• Makes sure that his/her behavior is compliant with the competition and anti-bribery rules
• Makes sure to fulfill the safety and security rules and best practices, especially when travelling
• Makes sure he/she has optimal training & knowledge of products and organization, apply for new trainings as necessary.

Job Dimensions

• New sales target: yearly target up to 30M Euros (order of magnitude)
• Order book portfolio: yearly target in the range of 20-50 M Euros
• Number of accounts: 5 to 10 main customers (usually growing along the years) in different countries of the region
• Number of sales campaigns: in the range of 20-40 sales campaigns per year linked to RFP’s or not, among which a few may be major and require the help of a General sales manager

Context/Environment

• Sale of multiple maintenance services for one group (AFKLM) and two airlines AF and KLM with their subsidiaries
• Competitive market environment on all products with local and global players

Knowledge, Experience and Competencies

Knowledge and Experience

• Sales & Marketing knowledge
• MRO Products knowledge (Mandatory)
• Commercial experience
• English proficiency
• French proficiency suitable
• Political / diplomatic sensitivity

Behavioural Competencies

• Customer Focus
• Inter-cultural awareness
• Excellence in execution
• Teamwork
• Persuasiveness
• Adaptability
• Communication / Listening
• Curiosity
• Autonomy

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Description

Managing a transaction process from term sheet until post completion, market research and analysis. Coordinating with various teams internally and externally regarding any acquisition or sale transaction, project management of an acquisition or sale transaction, development of a project, market research and analysis.

Job Requirements

1. To coordinate with internal teams and external advisors on any acquisition or sale transaction
2. To track and monitor the due diligence process including ensuring the data room is complete
3. To prepare reports for senior management regarding the development of the projects
4. To support the development of all projects to ensure the start of construction
5. To support market research and analysis including renewable energy policies of various countries
6. To support in overseeing and coordinating all acquisition or sale transactions are completed on a timely basis
7. To assist with the acquisition and negotiations of commercial offtake agreements with clients
8. Ensuring day-to-day business activities are supported
9. Experience in the renewable energy field, ideally

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

This is a senior, consultative sales strategy and execution role reporting to the Senior Director of the GTM Shared Services Business Office. We are looking for someone with demonstrated experience in Sales and Sales Leadership in complex portfolio-driven organisations and adjacent, similar markets. The focus of this role is to programmatically execute Sales Strategy by leveraging Sales Planning Motions as a vehicle to accelerate revenue growth, optimise resource leverage, and achieve portfolio sales outcomes.

In this role you will partner with Sales Leadership to drive sales productivity and performance in a fast-paced, evolving sales environment. Leveraging the framework of Sales Planning Motions, you will work with account teams and sales leaders in regular selling motion to achieve desired portfolio selling outcomes in our largest accounts.

Your recent, relevant sales experience is critical to your ability to engage with field teams. Proficient, thoughtful and insightful capacity to conduct and coach through strategic account/deal/opportunity reviews and territory planning is critical to this role's success. Delivery of these services across sales roles and business units with a customer-centric approach and an eye on diverse portfolio sales outcomes will be your primary focus. This role endeavours to drive optimal execution and collaboration via sales planning, develop effective short and long term action plans in alignment with goals, and to iterate and adjust where necessary to accommodate internal and external change.

Your Impact

• Exhibit thought leadership and experience with complex enterprise selling process, methodology, and development
• Understand the cybersecurity market and relevant business drivers
• Possess necessary business acumen to build compelling customer business cases and proposals
• Experience mapping large enterprise accounts with deep discovery of functional areas, stakeholder alignment, and pathways to connect disparate perspectives toward consensus
• Apply critical thinking and consultative means to solve challenges and influence without authority
• Lead strategic account planning sessions, opportunity reviews, and territory attack strategy discussions to drive creation of short and long-term action plans
• Drive intra-team collaboration and resourcing plans
• Exhibit relationship management consulting approach - create and maintain relationships, rapport and credibility with sales leaders and sales teams to consult and support their goals
• Leverage data and metrics for insight, making course corrections as needed to achieve desired results
• Drive application of best practices
• Develop and maintain sales planning and productivity impact reporting with focus on leading indicators of business health as well as growth and bookings outcomes

Your Experience

• Recent, relevant, high-performing field sales experience
• Strategic mindset with strong problem solving, analysis, and critical thinking skills
• Understanding of cybersecurity market and relevant business drivers
• Experience with complex enterprise sales cycles - portfolio or platform offering
• Skilled at enabling sales teams to sell broadly into accounts, understand customer business drivers, access and aggregate disparate budget avenues, gain consensus with diverse stakeholders, quantify impact of solutions, etc
• Professional sales and experience in a technology sales environment utilising customer-centric sales approach to align to customer business drivers and long term customer success
• Insightful, motivating facilitation of sales strategy sessions including account planning, territory attack strategy, opportunity level reviews, executive briefings, pre-call plans, etc.
• Ability to apply financial principles and insight to support teams building economic models and proposals
• Highly motivated, energetic, collaborative, self-starter who demonstrates leadership, adaptability, flexibility and integrity
• Leadership presence and consultative approach
• Mentoring/Coaching and Leadership Development Experience
• Ability to travel up to 40%

Cloudera Sales empowers the world's largest enterprises across every industry to use data to solve some of the most complex challenges that impact businesses, communities and lives. We have a platform that delivers incredible Data and Analytics technology across On- Prem, Public Cloud, and in a Hybrid model. We’re at an exciting point in our transformation as we successfully execute on our strategy.

As part of the Sales team, you will have autonomy to engage with leading enterprise customers, prospects and partners. You will help foster long term, sustainable, and mutually rewarding relationships. This is your opportunity to be part of something intellectually stimulating, fast paced, transform a customer’s business, and earn financial rewards along the way.

As a Sales Account Manager you will:

• Align with the company's strategic objectives, handle and grow revenue and market share at designated Enterprise accounts to improve customer success at all levels in the customer organization.
• Develop and deliver business plans to address customer and prospect priorities and critical needs.
• Convey public and acquired intelligence about customer technology footprints, strategic growth plans, technology strategies and competitive landscape and trends Introduce domain product and service experts/specialists while maintaining account oversight.
• Own account relationships and drive overall customer success for these assigned accounts.
• Build consensus and develop relationships at multiple levels – executive sponsors, influencers and decision makers.
• Build pipeline, forecast business, lead the internal team, communicate key updates and competitive intelligence.
• Exceed quarterly and annual new and expansion software subscription, renewals, professional service and training business goals.

We’re excited about you if you have:

• Minimum 8+ years of exceeding enterprise software sales targets
• Fast moving start-up and vertical use case driven experience
• Big Data management, Data warehousing, GenAI
• Containers, Kubernetes and public cloud infrastructure technology knowledge and experience
• BA/BS or equivalent educational background

What you can expect from us:

• Generous PTO Policy
• Support work life balance with Unplugged Days
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone/Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits
• Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups

Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Floor Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Floor Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

• Promote restaurant business and continually increase database contacts
• Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
• Ensure and promote compliance with all local liquor, health and sanitation regulations
• Manage and provide direction to all bar employees on the floor during shifts and events
• Hold staff accountable to uphold uniform and grooming standards to the highest level
• Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
• Monitor departments performance with respect to the restaurant budgets
• Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
• Seek out and produce events to generate revenues for the property
• Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
• Consistently monitor quality of service and product delivered on property
• Collaborate on needs of departmental staff scheduling
• Instruct staff in on-going training to uphold service standards
• Coordinate menu sponsorship deals and menu product placement
• Interview employees and provide input on talent selection
• Assess employee performance and provide feedback annually and throughout the year

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

A social media manager is a professional responsible for planning, implementing, and managing a brand or organization's presence on various social media platforms including website. Their primary goal is to build and engage with the target audience, increase brand awareness, and achieve specific marketing objectives. Social media marketers create and curate content, develop and execute marketing strategies, run advertising campaigns, and analyze performance metrics to optimize their efforts. They also stay current with social media trends, algorithm changes, and emerging technologies to adapt and improve their strategies. The role requires a blend of creativity, strategic thinking, data analysis, and strong communication skills.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

We are looking for a highly motivated, results oriented Senior Commercial Finance Manager - JAPAC to join our organization. The primary focus of this role is to partner with Deals Desk, Revenue, and Palo Alto Financial Services teams to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers and increase the effectiveness and productivity of our sales teams. The right person for this role takes a collaborative approach and has the ability to work across different teams with disparate requirements. The right candidate is someone who excels at problem solving through critical thinking and fact based analysis. Who will obtain a thorough understanding of the deal review process and continuously focus on improving the efficiencies and effectiveness of the broader organization.

Your Impact

• Work with the Senior Director of Sales Finance JAPAC to provide effective and timely guidance to JAPAC sales teams on non-standard deal pricing & structure and associated financial impacts.
• Obtain thorough understanding of Palo Alto Networks products, offerings, and associated pricing strategies.
• Provide senior leadership with financial analysis and evaluations of deal economics, commercial terms and conditions, the operational requirements, and the risk and reward profiles for the sales opportunities.
• Become an expert on the quoting tools within the Sales Finance team
• Be a key resource for reviewing and approving non-standard pricing and financial term requests that escalate to Finance.
• Partner with Deals Desk and Revenue team for decision support and to ensure revenue recognition and financial policy compliance for all non-standard transactions.
• Serve as a trusted advisor to field sales. Partner with the field sales organization to help drive deal closure.
• Evaluate current processes and offer recommendations for areas of improvement.

Your Experience

• 7~10 years of relevant experiences around Commercial Finance, Deals Desk / Deals Management, or Sales Finance within the High-Tech industry
• Ability to build strong working relationships with internal business units
• Strong organization skills, including ability to handle multiple transactions simultaneously in a fast-paced environment
• Ability to work independently and adapt to frequently changing situations
• Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Experience in data analysis, modeling and/or financial analysis
• Intermediate/advanced Salesforce.com and MS Excel skills highly desired
• Excellent verbal and written communication skills
• Self-starter with unquestionable integrity
• Passionate, high-energy, impactful team-player

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

• 6 months contract, completion bonus
• 8 years marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience.
• Must have experience with regional coverage.

As a Partner Marketing Manager - APJ, build strategic relationships with regional business partners focusing on strategic programs for named partners and continue the demand generation activities that are aligned with the regional sales and partner strategies.

Job Description

• Educate and work with stakeholders across the business and with our partners to implement the global partner program strategy, marketing initiatives and programs
• Align the channel marketing plan with the regional channel management team for the go to market channel strategy
• Manage APJ channel content, materials, communications, social media, newsletters, and portal contributions to inform and engage partners regionally
• Ensure effective and frequent communication of key initiatives to the regional channel team
• Accountable for achieving quarterly and annual marketing KPI targets as agreed to with Corporate, marketing, and sales leadership
• Deliver the company's content to partners across different platform including but not limited to partner newsletter, organizing partner webinar etc

Requirements

• 8 years marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience
• Experience planning, executing and measuring marketing programs according to best practices to deliver on defined business results
• Strong collaboration and negotiation skills. Proven ability to propose and close on mutually agreeable solutions based on goals and constraints while maintaining strong relationships
• Strong planning and project management skills
• Skilled in Word, Excel and PowerPoint as planning, analysis and communication tools
• Familiarity with sell-with partner business model and systems integrator businesses
• Services or technology partner experience
• Experience with marketing automation systems and campaign data reporting systems
• Experience in hosting online webinar across platforms like On24, Zoom, Webinar etc

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Job Summary

Lead, manage, and execute strategic Mobility and Connected services projects throughout the entire development lifecycle (planning, design, testing, and operations). Handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

Job Description

• Lead and manage planning, development, execution and maintenance of multiple critical project, including, but not limited to, strategic initiatives, business development, services/solutions Development, and other projects deemed necessary by TMAP

• Create plan for all projects, define work breakdown structure (WBS), deliverables, roles and responsibilities, timelines, budget plan and risk mitigation plan

• Manage projects and handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

• Collaborate with stakeholders to extract business requirements, define system functional requirements and translate them into technical requirements for development

• Oversee along development lifecycle for both in-house development and contract-based development to ensure solutions system is design, implement and testing according to technical standard and best practice.

• Lead implementation activities and provide technical support and appropriate correction action for post implementation to ensure smooth business operations

• Supports Global/regional technical solutions rollout to SEA region

• Work closely with Business Team team to create business strategic and product and technical roadmap for future business.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.

• Continuous improve working process, development efficiency and resource capability.

• Support other strategic initiatives projects as assigned by Management

Job Requirement

• Degree in Computer Science, IT, Engineering or a related discipline.

• Minimum 8 years of relevant experiences

• Must have at least 3 years of experience in project management with proven track records of completing large scale IT projects.

• Must have at least 3 years of IT/Technical Solution System Development Experience with strong knowledge in SDLC.

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Proven success in leading product discovery (product vision, user needs, business objectives, technology feasibility, UI and UX design)

• Good business acumen with excellent analytical skills and ability to translate business functionality and opportunities into technical solutions

• Expertise in IOT/connectivity device, front-end, back-end systems design and application API

• Good initiator with strong multi-task and time management skill

• Strong communication ability (both written and spoken) and interpersonal skills with the ability to communicate with all level of stakeholders across functions to drive and facilitate requirement study

• Meticulous, self-motivated, team-work spirit and able to work under pressure

• A team player with leadership quality, high sense of accountability, urgency, and drive

• Ability to adopt a “think global, act local” approach

• Takes initiative to improve current state of things and adaptable to embrace new changes.

• Ability to travel to SEA Region

• Ability to deal with ambiguity and work in a dynamic, multicultural, and result-oriented environment

• Able to work in a fast pace environment and willing to work overtime when required

Must have/Good to have

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Experience in MaaS, Smart solutions and IoT Project

• Experience of AWS Cloud including project delivery

• Prototyping & wireflaming using open source tools (e.g. Figma, Sketch,etc)

• Technical knowledge for programming language e.g. Python, .NET or Java

Responsibilities:

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding

• Ensure job descriptions are up to date and compliant with all local regulations

• Develop training materials and performance management programs to help ensure employees understand their job responsibilities

• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date

• Ensuring all payroll transactions are processed efficiently

• Investigate employee issues and conflicts and brings them to resolution

• Ensure the organization’s compliance with local, state and federal regulations

• Use performance management tools to provide guidance and feedback to team

• Ensure all company HR policies are applied consistently

• Maintain company organization charts and employee directory

• Partner with management to ensure strategic HR goals are aligned with business initiatives

• Maintain HR systems and processes

• Conduct performance and salary reviews

• Provide support and guidance to HR staff

• Analyze trends in compensation and benefits

• Design and implement employee retention strategies

Qualifications / Skills:

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute

• Effective verbal and written communication skills

• Demonstrated proficiency in the Microsoft Office suite

• Experience with the human resources information system (HRIS)

• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations

• Ability to create a culture of diversity, inclusivity, collaboration and teamwork

• Experience with analyzing data to guide strategic employment planning

- Service crew requirements.

- Able to take customers' food orders, recommend menu items, serve dishes and clear dishes while keeping good hygiene standards.

- Able to take phone reservations.

- Follow Company's SOP in service standards.

- Able to assist with ad-hoc assignments such as procuring last-minute essentials for Company (on Company's expenses) and assisting Head Chef on food-related work.

The Role

My Client is a global Asset Manager firm and we are recruiting for a Risk Manager to join the team in Singapore. Reporting up to the CRO, we are looking for Operational Risk candidates and you will be given the exposure across the ORM function at a group level.

Responsibilities

• Implement and spearhead new Operational Risk policies for the business
• Conduct RCSA and Risk Assessments, and identify any gaps within the business
• Implement and design new processes within the Risk team
• Mitigate and provide Risk Advisory to the senior stakeholders
• Maintain and build a Risk culture in the firm

Requirements

• A bachelors degree in a reputable university
• 3 to 8 years of experience in an Operational Risk function – Preferable from an Asset Manager / Alternative / Big 4 etc
• Well rounded ORM experience RCSA / KRIs / Risk and Control etc
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2023.

EA Personnel No R1985201

BeathChapman Pte Ltd

Licence No 16S8112

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

We are seeking a dynamic and experienced Technology, Data & Analytics Manager to lead our organization's technological endeavours and drive data-driven decision-making. In this pivotal role, you will oversee a broad spectrum of responsibilities, ensuring the seamless operation and optimization of our systems. The ideal candidate will exhibit strong leadership skills, technical expertise, and a strategic mindset to contribute to our company's continued growth.

Systems Management: Be the Go-To Expert:

• Expert Leadership: Serve as the primary point of contact for all matters related to systems, offering expertise and solutions to address user concerns.

• Issue Resolution: Oversee and promptly address issues reported on various platforms, ensuring efficient problem resolution.

• Seamless Integration: Collaborate with vendors to address integration challenges, fostering seamless system operation and reliability across systems used in the company.

• Billing Management: Manage billings related to systems and address related inquiries.

Strategic Planning and Collaboration:

• Representation in Planning Cycles: Represent the company in planning cycles, actively contributing insights to improve systems and programming targets on the digital analytics platform.

• Stakeholder Collaboration: Collaborate with stakeholders to enhance systems processes, ensuring alignment with overall business objectives.

• Continuous Improvement: Constantly explore opportunities to enhance systems, explore new tools in the market focusing on improving the efficiency and experience of users.

• Training for Users: Provide technical training to a large audience from the user's perspective.

Data Analysis:

• In-Depth Performance Analysis: Analyse performance trends for sharing insights during company-wide meetings.

• Predictive Sales Analysis: Utilize predictive analysis techniques to forecast sales.

• Business Development Support through Data Analysis: Use data analysis to comprehend market trends and inform business development initiatives.

• Automate Reports with PowerBI: Conceptualize, run, and automate reports using PowerBI to provide valuable insights for strategic decision-making.

People Management:

• Mentor and Coach Data & Systems Team: Foster a collaborative environment, ensuring successful project execution, maintaining smooth systems operations, and Business As Usual (BAU), while tracking task progress, priorities, and ensuring successful completion.
• Team Oversight: Oversee the IT Service Management vendor team, ensuring operational excellence and coordination during major company events.
• Vendor Collaboration: Collaborate with vendors on maintenance, new products, and explore opportunities for system improvements.

Personal Requirements:

• Minimum 5 years experience.
• Technology-related degree.
• Can be adaptable in a multi-faceted role.
• Experience working in a small to medium-sized company is ideal.
• Experience mentoring a teammate.
• Excellent communication skills.

What is in it for you:

• Competitive Salary: SGD 4-6k
• Gym/Wellness Allowance
• Health/Dental Insurance
• Working for a company that is passionate about their employees' personal growth.

About EBC

Established in 2005 Ethos BeathChapman are a global executive search firm with a presence in Australia, Asia and EMEA and is part of the highly capitalised Will Group which is listed on the Tokyo stock exchange.

Passionate about staying innovative, we embrace progressive ways of working and new technologies, and adopt an agile mindset to deliver market leading executive recruitment solutions.

We provide solutions across Financial Services, Fintech & Technology, Legal, Commercial and Life Sciences - our vision is to connect the world’s exceptional companies to exceptional people.

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

Summary
The Operations Project Manager is responsible for providing a seamless and consistent customer experience, transacting with all methods of payment including Retail affordability programs. By aligning people, process and technologies, the Project Manager will ensure the integrity of the customer experience is preserved, by problem solving and executing on our e-commerce day to day operations.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 3 years project management experience and/or 3+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Summary

This position is to manage regional network system that involve design , implementation , support and alignment with HQ in governance rules.

• Manage active directory, server, server virtualization, Cisco switches and routers.

• Manage User Accounts on Azure AD for all Office 365 Services.

• Manage and Monitor Cloud Infrastructure on Microsoft Azure.

• Assist in network design and implementation.

• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.

• Manage and Monitor Cybersecurity related administration works.

• Support HQ in strengthening global IT Governance

• Plan and execute networking and infrastructure setup.

• Ability to create accurate network diagrams and documentation for design and planning network communication systems.

• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security

• Ability to provide specific detailed specification for hardware and software selection.

• Perform analysis of system performance and capacity trends and make recommendations.

• Perform network operations and management, including incidence response and problem management.

• Expected to manage region networks with minimal travel needed

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.

• Good project management experience in implementing network and Cloud solutions.

• Strong knowledge of executing systems integration and infrastructure deployment.

• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.

• MCSE certification a plus

• CISSP, CCNA, or CCNP certification a plus

Key Responsibilities

• Manage a team of staff to ensure the smooth running of the programme’s daily

operations and maintenance of our center.

• Provide guidance and motivation to staff to achieve the programme objectives, develop

workplans for the team in alignment with agency goals.

• Conduct internal and external environmental assessments to identify areas for

development and improvement so as to better meet the needs of the clients.

• Oversee the curation and development of programmes based on needs of clients.

• Provide coaching and guidance for casework management, needs assessment and

intervention plans.

• Perform casework management for complex issues and conduct home visits with the

team, as needed.

• Ensure service standards are maintained through programme supervision, strong

operational framework and monitoring of programme outcomes.

• Spearhead and sustain community outreach efforts through regular engagement

and collaboration with external stakeholders (including volunteers, corporate partners,

donors, FSCs, grassroots community).

• Oversee budgeting, financial planning of the programme including but not limited to

funding applications and co-supporting fund-raising events.

• Work closely with all the corporate function teams to ensure smooth organisational

processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the

agency’s values, vision and mission within the team.

. The job may involves some church related activities

Qualifications/ requirements

• Bachelor’s degree / Diploma in social work, with a minimum of seven years of postgraduate

professional experience in social work.

• Social work accreditation with SASW. Candidates with counselling experience and

professional accreditation in this field may also apply.

• Passion for working with children and families from vulnerable backgrounds.

• Strong leadership skills, possess at least 3 years of people management experience,

with strong stakeholder management and people skills.

• Excellent interpersonal, communication and presentation skills.

• A good team player, and also able to work independently with good problem-solving

skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.

• Knowledge of relevant laws, regulations, and ethical standards governing social work

practice.

• Good command of English, both spoken and written for handling English speaking people.

• Good working knowledge of Microsoft Office and online engagement platforms.

• Must have the flexibility to be able to work on some evenings and Saturdays

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific