• To assist in dealing with client queries on City Ledger account and handle all credit card inquires
• To check all invoices collected are reflected correctly in the Daily City Ledger Report & in the Opera system
• Ensure proper and correct balances of the City Ledger accounts are maintained
• Assist in maintaining proper credit procedures throughout the hotel in accordance with the policies and procedures
• To assist the Credit Manager in the month end closing of account includes printing reports, applying month end adjustments
• Performs other related duties as may be assigned

Job Requirements

• Good interpersonal skills
• Able to work with minimal supervision
• Ability to work independently and has good initiative
• Ability to work effectively and contribute in a team

Accountablilities:

• Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations
• To prepare invoices for reporting
• Preparing all Final Disbursement Accounts (FDA)accurately and within deadlines
• Prepare and arrange "Cash To Master (CTM)"with vendors
• Process monthly AP journals, postings and schedules
• Any other adhoc tasks as assigned by immediate supervisor

Skills and Qualifications:

• Proficient in Ms Excel and D35
• Numerical Skills and attention to details
• Diploma in Accountancy or its equivalent

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead and manage the Advancement Communications team of 3 specialists in the field of marketing communications, annual giving and campaign operations.
• Lead and oversee the execution of an integrated Advancement marketing and communications strategy that makes a compelling case for philanthropy and engagement for a wide variety of constituencies and stakeholders, including SMU students, faculty, and staff.
• Drive all communications & marketing work plans for the department to ensure continuity and consistent messaging across gift announcements, newsletters, event collaterals, corporate branding and donor reports.
• Oversee the implementation of an advancement plan to meet annual fundraising targets with organizational strategic objectives and budget for the Annual Giving Portfolio.
• Partner with colleagues across campus, including leadership at Schools/Institutes/Centers, to strategically position key Advancement initiatives and further enable a culture of philanthropy across the organization.
• Work with fundraisers on structuring gift proposals, and collating information for opportunities that support the development of the fundraising pitches.
• Work closely with the Head, Stewardship & Advancement Services on communications matters relating to major donor engagement activities, quarterly cultivation events, campaign recognition initiatives, and support for SOCIs stewardship programmes.

• Bachelor's or Master's degree with at least 10 years' of work experience.
• Extensive experience with fundraising, communications or related fields, particularly in a higher education environment.
• Experience with managing staff, as s/he will be managing a team of communications and annual giving specialists.
• Proven track record in creating clear, persuasive content across various platforms (especially top-quality gift opportunity offerings), with a deep understanding of diverse audiences and how to communicate effectively with them.
• Experience in donor relations and stewardship is a bonus to work cross-functionally with the Head, Stewardship and Advancement Services. Able to understand how to create synergies between these functions to provide an outstanding experience to SMU donors and beneficiaries.
• Proficient in Mandarin, both written and verbal communications to facilitate content development for different segments of the donor network.
• Operates with a high level of discretion and ethics.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsible for managing and providing the full spectrum of Office Management services with emphasis on Head Office (HO) correspondence and collaboration. Main duties include:

Office Management:

• Manage and maintain branch’s correspondence system with HO such as HO OA system and branch official emails.
• Assist with the coordination and reporting of significant bank events and emergencies, ensuring compliance with HO protocols and effective documentation.
• Oversee and manage the reputation risk of the branch in close coordination with HO.

Liaison with Head Office:

• Responsible for expatriates’ management including the appointment, promotion, cessation and repatriation of their assignments with close collaboration and follow up with HO.
• Assist in updating policies and procedures as per HO requirements and aligning with local regulatory requirements.
• Prepare and submit all reports in Chinese to HO as required including any ad-hoc projects or initiatives launched from HO.
• Liaison with HO for all arrangements for delegates, visitors and training groups where needed.

Requirements:

· Degree holder with at least 10 years’ HR experience in the banking industry

· A team player as well as able to work independently

· Ability to multi-task and work under pressure in a dynamic and fast-paced environment

· Good communication and interpersonal skills

· Effectively bilingual in both written and spoken Chinese. Literacy in Chinese Language is a pre-requisite as the incumbent needs to prepare and submit documents, manuals and reports in Chinese to Head Office and close correspondence with HO colleagues.

· Proficient in Microsoft Word and Excel

• Making reservations for customers based on their various requirements and budgetary allowances.
• Ensure all information pertaining to reservations is properly entered into the system on a timely manner.
• Assist to check on room availability.
• Process and monitor advance deposits/prepayment on reservations.
• Prepare invoices and sending confirmation details to customers.
• Help to maximise room sales by up-selling.
• Manage group reservation and rooming list.
• Other ad hoc duties/projects assigned by the Manager

Job requirements:

• Attained minimum NITEC or higher qualification.
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

Job Purpose

To carry out all administrative and reception duties of Boys' Town.

Responsibilities

• To support reception duties, visitors’ management and coordinate and sorting of all incoming mail.
• To answer calls from the public and provide accurate, satisfactory answers to their queries and concerns.
• To handle end-to-end administrative matters.
• Ensure proper filing, documentation and data entry as directed.
• To send/collect letters and other documents to the Post Office daily.
• Sort and distribute incoming mail.
• Other ad-hoc duties as assigned (e.g. banking, collection/dispatch of documents etc.).
• To apply administrative policies, processes, and practices (Corporate governance).
• To manage office inventory, track and monitor office inventory to ensure office functionality using Odoo Inventory Management System.
• Submit admin-related invoices in the AG system and expense tracking.
• To support and maintain contract e-filing system.T
• To execute new projects for the Admin department.
• To participate in Task Forces and/or committees assigned by the Manager of Finance & Admin and/or Assistant Director of Corporate Services, when necessary.
• To assist in events planning (eg Board meetings, company events etc)
• To ensure/ support/ monitor the relevant SOPs and/ or participate in the internal or external audit requirement or MSF case management/ audit process.
• To monitor, update and track Admin expenses and provide regular updates to Manager of Finance & Admin and/or Assistant Director of Corporate Services.
• To monitor and track the budget allocated.
• Any other duties assigned.

Job Requirements

• Minimum O Level or Diploma
• At least 2 years of relevant working experience.
• Good in record keeping (filing/documentation etc.).
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
• Good interpersonal and communication skills.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Responsibilities:

1. Handle user questions and feedback across customer service platforms, communities, emails, and other channels.
2. Assist in improving the product experience by collecting user opinions and operational data, organizing it, and promptly providing feedback to the operations department for follow-up.
3. Suggest product improvements from the user’s perspective, efficiently resolve user issues, and strengthen user engagement.

Job Requirements:

1. Bachelor’s degree or above, with 0-3 years of customer service experience.
2. Strong business English reading and writing skills; able to communicate with users in both Chinese and English.
3. Proficient in data analysis and logical reasoning, with good copywriting skills.
4. Proactive, patient, responsible, and approachable.
5. Singapore citizen or PR only.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Summary

The job holder (2-year contract) is part of the roving team that provides support to the departments that he/she is assigned to in its efforts to achieve their work plan targets. He/She is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work on some weekends, after office hours, and public holidays to support organisation events as required.

Key Responsibility Areas

Strategic and Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders.
• Identify platforms/ opportunities for the engagement of partners.
• Work with partners in implementing key programmes for the organisation.

Programme Development and Management

• Curate content in support of programme design.
• Adhere to the timeline for prompt programme delivery.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas of improvement.

Event Management

• Plan and manage the organisation of resources, manpower and collaterals for the successful delivery of events.

Financial Planning and Management

• Implement budget plans to manage resource allocations to the department’s programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Outreach

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments.
• Support the planning, deployment and assessment of outreach efforts.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Connect clients to resources and facilitate them in tapping on these resources.

Requirements

• 2 – 3 years of experience in programme management preferred.
• A degree in relevant fields is preferred.
• Good understanding of youth, education, and employment landscapes.
• Strong interpersonal skills and ability to manage stakeholders across different evels.
• Strong project management and time management skills
• Possesses strong leadership skills.
• Sound decision-making and problem-solving skills.
• Resourceful and takes initiative to effect change.
• Able to work under pressure to meet deadlines.
• Proficient in Microsoft Office applications

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Dulwich College (Singapore) has an exciting opening for a Director of Communications to cover a period of maternity leave from January to August.

The Director of Communications oversees all aspects of College communications to develop and implement an integrated communications plan, building the College’s reputation, managing issues and crises, and engaging a breadth of stakeholders, including partners, parents, students and staff.

Providing an engaging and competitively differentiating communications experience, with corresponding content strategy to support school growth and strong advocacy within the College’s communities, the Director of Communications is a member of the College Leadership Team (CLT). The CLT has joint responsibility for the overall direction and success of the College whilst having their own area of responsibility.

Integrated Communications and Content

• Localise and execute the Group communications and content strategy and guidelines
• ‘Bring the outside in’: manage team resources to identify relevant trends and news developments to help inform strategic decisions by CLT
• Provide strategic counsel to CLT and internal stakeholders across a breadth of communications and content issues and needs relating to external and internal audiences
• Own and implement the College content strategy and roadmap
• Strategise and implement a multi-channel framework including social media channels and external / internal communications platforms targeted at key stakeholders (eg. parents), that is constantly adapted to face changing stakeholder utilization
• Develop / support development of content across all College communication channels (earned, owned and shared), partnering with different College stakeholders as appropriate
• Drive the College’s media relations plan through creation of news stories and media engagements (interviews, press events, networking sessions)
• Ensure newsletters, other publications and modes of communication are engaging, on-brand and reflect Dulwich codes of practice

Crisis Communications Preparedness and Management

• Lead on strategy and content development to manage issues / crises at the College
• Anticipate and advise on potential issues
• Develop plans to attenuate / manage issues
• Work with Group Communications to tailor crisis communications protocols and templates for local implementation

Stakeholder and Community Engagement

• Lead and develop strong external and internal influencer networks
• Develop communications strategy to drive parent engagement and support parent body (Friends of Dulwich) communications
• Identify improvement measures and supporting KPIs in tandem with the parent communication experience
• Lead a strategic programme of community outreach to strengthen College advocacy and community betterment
• Represent the College at media industry events to drive brand support with the media influencer set

Strategic Partnerships

• Localise the Group level partnership framework to create a school-level partnership approach that advances our reputation as an international brand and strengthens our relationships with key stakeholders and the local community
• Identify, develop and manage these partnerships
• Conceptualise programmes and content to drive these partnerships forward

Customer Experience

• Be a lead CX Change Agent within the College to nurture a CX focused culture.

General Duties

• Participate in the school’s staff appraisal system as appropriate
• Take responsibility for promoting and safeguarding the welfare of children
• Present the best possible image of the school in general, and, in particular, in all contact and communications with parents, students, staff, visitors, the general public, suppliers and all other external organisations.
• Undertake training and staff development as needed and as determined by the school management
• Undertake such other senior leadership duties, commensurate with the post, which your Head of College, or other members of the College Leadership Team may occasionally require, including morning welcome duties and evening networking events

The successful candidate will have:

• Proven experience in developing a communications plan/strategy in line with Group direction
• Excellent writing and editing skills in English
• Deep relationships with local and international media based in your market
• Experience in leading crisis communications
• Sound understanding of social media platforms with ability to create compelling content across a variety of platforms
• Familiarity with website content management and design, online tools and software for editing video, photos, and audio
• Strong communications skills with ability to connect effectively with a diverse set of stakeholders from school senior management team to partners and parents in both one-on-one and group settings
• Proven success of leading a team of communications experts, and working with and coaching leaders
• Ability to adapt and work independently, inter-College and as part of project-based teams, as required
• Experience of managing internal and external production personnel in areas of print, photography, web presence, video production, and copywriting
• Understanding of, and support for, the Group’s mission, and a commitment to ensure that all aspects of the communications program are always aligned
• Respect for and understanding of Education
• Project management skills with strong attention to detail
• Excellent time management and organisational skills
• Proven success of end-to-end event management
• Ability to maintain absolute confidentiality and the integrity related to all aspects of information disseminated within or external to the Group
• A degree in communications, journalism, public relations, English, or writing-intensive discipline, or equivalent
• Relevant experience in communications (writing, editing, journalism, consulting and/or public relations) with a minimum of five years in a management role

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow.

PIE Registration Number: 201027137D

Period of Registration: 09 January 2024 to 08 January 2028

Your Role
We are looking for an experienced Customer Service Officer / Administrative Assistant to handling of daily order processing PO, DO, invoice and customer. You will follow up with customers stock queries, shipments, delivery, GRN and complaints. To liaise with different party for parties for customers delivery schedules. To prepare and perform inbound, outbound and inventory reports. To manage trucking container and shipping instructions for warehouse with Freight team.

What Will You Do

• · Handling of daily order processing PO, DO, invoice and customer
• · Follow up with customers stock queries, shipments, delivery, GRN and complaints
• · Liaise with different party for parties for customers delivery schedules
• · To prepare and perform inbound, outbound and inventory reports
• · Manage trucking container and shipping instructions for warehouse with Freight team
• · Other ad-hoc assigned by manager

What Do We Want

• · At least N Level and above
• · Min 1-2 years of relevant customer service experience in Shipping/Logistics
• · Proficient in Microsoft Office applications (Outlook, Excel, Word)

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Key Responsibilities:

1. Marketing & Communications

· Assist in developing and executing online and offline marketing campaigns to promote events, fundraising initiatives, and programmes.

· Support the content creation process for the charity’s social media platforms (Facebook, Instagram, LinkedIn), email newsletters, and website.

· Draft compelling copy for email blasts and website updates to showcase success stories, donor highlights, and campaign milestones.

· Monitor and analyse marketing metrics to measure the success of communications strategies and suggest improvements.

2. Event Coordination

· Support the planning and coordination of charity events, including fundraising events, community outreach, and awareness campaigns.

· Assist in liaising with event vendors, sponsors, and volunteers to ensure smooth event execution.

· Manage event logistics, such as registration, volunteer coordination, and on-site support.

· Prepare event materials such as brochures, banners, and promotional content.

· Ensure post-event follow-up, including thank-you notes and post-event reports.

3. Branding & Public Relations

· Assist with maintaining brand consistency across all communications materials.

· Support media outreach efforts by compiling media lists and assisting with pitches.

4. Admin

· Maintain department records, answer and transfer calls, collect and distribute mail, and manage enquiry emails.

· Track inventory and stock supplies, and ensure low supplies are highlighted for replenishment.

· Perform any other admin and operations-related tasks as needed.

Requirements:

· Able to commit 3 months or more.

· Strong writing and editing skills with an eye for detail.

· Familiarity with social media platforms and content management systems (eg. Canva, Facebook Ads).

· Creative thinker with the ability to develop engaging content for a variety of audiences.

· Organised, with excellent multitasking and time management skills.

· Proactive and willing to take on new challenges.

· A passion for social causes and interest in supporting non-profit work.

KidSTART Singapore Ltd. (KSL) is a non-profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in Sep 2020 to support low-income families with children 0-6 years old in child development, especially through the KidSTART programme.

Description

Corporate Communications will be in charge of sharing and safeguarding information to internal and external audiences / stakeholders and engage them in a bid to manage brand perception and organization’s goals. Using corporate communications, the team aims to champion a strong branding image of giving children a good start in life and as thought leaders in the Early Childhood Development sector while maintaining a positive reputation within both social service and early childhood sectors and bridge information gaps between KidSTART and Ministries.

Key Responsibilities

Corporate Branding

• Build, maintain & safeguard KSL’s corporate reputation by creating favourable messaging around KidSTART, and lead with good reputation, internally and externally.
• Manage Crisis Communications and Communication protocols within internal and external stakeholders.
• Be the custodian of KSL’s corporate identifiers (eg: Logo, tagline), branding tools and collaterals.
• Dissemination & enforcement of branding guidelines with KSAs and partners.

External & Internal stakeholder engagement

• Maintain good relations and oversee communications between government stakeholders and internal teams (eg: HR & IT, MSF/ComLink & ECDA)
• Support all external engagements that KSL is engaged or involved in (eg: Conferences & Panel discussions, ECC, SSDB).

External & Internal communications

• Lead, coordinate and translate formal / corporate related communication reporting & articles. (eg: Annual reports, Journal articles, Researches)
• Work with internal teams to come up with a system & content to communicate corporate information within the organization.
• Formulate and uphold communication policies.

Competencies

• Degree holder with at least 5 years of relevant working experience in the social service or non-profit sector or related sector
• At least 5 years of corporate communication experience
• Able to lead and handle projects timely and effectively with an eye for details
• Excellent independent team player with good interpersonal and communication skills.
• Good facilitation skills and ability to engage and influence different stakeholders.
• Translator for Malay reporting/articles. Proficiency in Malay is an advantage.

Responsibilities:

• Prepare internal management report such as daily monitoring and report calculation, daily regulatory data base calculation.
• Prepare Head Office reports and schedules required by Head Office auditors.
• Prepare MAS regulatory reports, such as mas 610, mas 649, mas 758, mas 640, mas 75 etc, and respond to the inquiries related to MAS reports.
• Communicate with the company’s tax agent, provide relevant tax information, and verify the tax agent’s submitted data to ensure accurate and compliant tax filings.
• Communicate with external auditors, provide the necessary data for the audit, and ensure the company’s annual report is properly disclosed.
• Process for staff claims and payment for daily operating expenses.
• Prepare accounting schedules such as Fixed Assets Register and Listing of OPEX.
• Prepare and posting of Journal Entries.
• Other administrative Supports.

Requirements:

• Degree in accountancy or related accounting qualifications.
• Minimum 3 years relevant accounting experience in banks.
• Basic understanding of financial products and services.
• Proficient in MS Excel is essential as incumbent need to harness data on daily basis.
• Meticulous and attention to details.
• Proficiency in written and spoken English and Chinese as incumbent is required to liaise with colleagues in from mainland China.
• A good team player with good attitude.
• Self-driven with a keen interest and willingness to learn

St Luke’s ElderCare (SLEC) is a Christian healthcare provider committed to serving the community, regardless of race, language, and religion. Since our founding in 1999 with four centres, we have grown to 30 centres and one nursing home, impacting over 15,000 elders islandwide. As we celebrate our 25th anniversary this year (2024), we are embarking on a new phase of growth to impact even more lives.

We are seeking passionate professionals to join our Communications & Fundraising team as a Senior/Executive, Communications. In this role, you will plan and execute wide-ranging initiatives to raise awareness and appreciation of SLEC’s work in serving the community. These initiatives will span diverse print, online and engagement platforms. If you’re ready to embrace a challenge that blends purpose with professional and personal growth, we invite you to apply and help shape the future of ageing in Singapore with us!

Job Description:

• Brand Management: Contribute to the development of SLEC’s integrated marketing communications strategy, including managing corporate brand assets and ensuring consistency and synergy across all platforms. Support both external and internal communications efforts to enhance the organisation’s brand reputation both online and offline.
• Content Creation & Management: Collaborate with internal and external stakeholders to manage the design, writing, editing and production of collaterals, including our annual report, newsletters, EDMs, corporate gifts and marketing collaterals on SLEC’s services and programmes. Manage and update the content on our corporate website so information is relevant and up to date.
• Creative Ideation & Execution: Provide innovative ideas and concepts for storytelling and messaging across print and digital channels. Review storyboarding for videography and photography to create compelling narratives.
• Mainstream Media Engagement: Work with mainstream media and faith-based media to publicise SLEC’s services and programmes. This includes helming media releases, pitches, replies, interviews, engaging with journalists at events and building rapport with them.
• Social Media Engagement: Develop and implement online strategies to enhance the organisation’s presence on social media platforms (Facebook, Instagram, LinkedIn, TikTok). This includes curating engaging content, fostering online community interaction, monitoring social media trends, ensuring alignment with overall branding and messaging.
• Communications Counsel: Advise internal stakeholders on communications issues in alignment with the organisation’s mission and messaging. Partner them to develop engagement materials including speeches, impact stories, presentation materials etc.
• Impact Review: Monitor and analyse content performance across print and online channels to optimise engagement with target audiences.
• Administrative support for projects helmed by the Communications & Fundraising department.

Requirements:

• Bachelor's Degree or Postgraduate Diploma in Communications, Business, or a related discipline.
• Minimum two years of experience in a similar role. Fresh graduates with a passion for the social service / healthcare sectors and strong learning ability are encouraged to apply.
• Excellent written and verbal communication skills, capable of developing compelling narrative and messaging; crafting clear, concise and creative content that connects with target audiences.
• Experience with mainstream media and social media engagement. Aptitude in digital and social media, as well as design software such as Adobe Creative Suite (e.g. Adobe Illustrator, Photoshop, Premiere Pro) would be an advantage.
• Proven track record in project management.
• Ability to work independently and proactively in a fast-paced environment, while also being a team player with strong interpersonal and stakeholder engagement skills.
• Basic proficiency in Chinese, for communication with our elders and review of our Chinese collaterals, will be an advantage.

If you are interested to apply for the above-mentioned position, please submit your resume and writing/ design portfolio (if any) to [email protected].

Join a leading international school and enjoy:

• 5-day work week;
• 40 working hours/week during school days; 30 working hours/week during school holidays (flexibility will be required to ensure duties are undertaken in full);
• Paid school closure days
• Competitive remuneration package & benefits (medical, dental, subsidized lunch, etc.)

Dulwich College (Singapore) is looking to recruit a COMMUNICATIONS CONTENT CREATOR to create, develop, publish and promote timely and engaging content across all communication channels, both internally and externally, collaborating with stakeholders across the College community.

The main duties and responsibilities of the role are as follows:

Content Creation and Channel Management

• Social Media: Focus on creating a pipeline of engaging, timely and creative content for the College's social medial channels. Ensure posts are aligned with the College content strategy and delivered on time.
• TV Screens: Oversee the content scheduling and updates for the College’s internal TV screen network, ensuring all messages are timely and visually engaging.
• Photo Library: Manage and maintain the organisation of photographs in the photo management platform, focusing on curation, tagging and timely uploads.
• Systems Management: Provide technical support for systems and platforms (e.g., MyDulwich, HubSpot, MS TeamSite/SharePoint), when required, ensuring all tools function smoothly and support content dissemination.

Video Production and Photography

• Capture and produce video and photographic content to engage current parent community and attract prospective parents/students, via the College’s social media channels and internal communications.
• Edit videos to a professional standard, including colour correction audio balancing, and the addition of graphics or animation as necessary.
• Take event photographs according to the College Calendar of Events, where capacity allows.

Worldwise Parent Academy

• Support planning and production of parent sessions, including topic selection, coordinating guest speakers, and setting up sessions under oversight of Communications Manager.
• Oversee the editing, publishing and promotion of sessions across social media, the website and MyDulwich, as suitable.

Publications

• Contribute written and visual content to College publications such as newsletters, academic journals, employee profiles, media articles and the student yearbook.
• Lead content interviews with selected Staff and provide content support for various College publications, including newsletters and digital campaigns.

Project Coordination

• Coordinate content production-related special projects as required, working closely with creative agencies, production houses, printers, photographers, videographers and other suppliers to ensure timely and high-quality output.

The successful candidate will :

• Have a tertiary degree/diploma or equivalent, or be studying towards one;
• Have 3 – 5 years’ work experience in a communications or multi-media role, or equivalent, in an agency or in-house communications/marketing team;
• Have experience creating content for a variety of internal and external communication channels, including social media, in a professional environment and with good writing and presentation skills;
• Have strong digital fluency, social media savvy and creative flair - design skills a plus - with the aptitude to engage with new technology ;
• Be skilled in video creation, production and editing for ‘talking head’ interviews, social media and website content, with creative vision and confidence to film and direct a shoot:

1. Experience shooting with DSLR/videocam and familiarity with audio/lighting equipment
2. Knowledge of video editing software, for example, Adobe Creative Suite, iMovie or equivalent
3. Knowledge of editing and rendering video files in multiple format
4. Experience in animation and graphics and knowledge of After-Effects is a plus

• Have a keen visual eye and aptitude for taking engaging and aesthetically-pleasing photographs;
• Have excellent interpersonal skills and the ability to build positive relationships with all stakeholders; enjoyment of working with children a plus;
• Have the ability to work independently, and under pressure, handle conflicting demands and meet tight deadlines as a tem player in a busy environment.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to terms and conditions of service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

Responsibilities:

External Relations

• Assists management in establishing and managing the network of contacts with business chambers and foreign counterparts.
• Engages and liaises with stakeholders to nurture relationships, facilitate meetings and travel arrangements.
• Proactively evaluates and recommends incoming delegation requests, engaging stakeholders to determine suitability of engagement.
• Provides secretariat support on administrative notes, briefing documents, minutes of meetings and monthly reports.

Corporate Communications

• Develops and executes appropriate communication and engagement strategies and plans for SCCCI.
• Operationalises SCCCI’s corporate communications to deliver SCCCI’s key messages through both mainstream and digital channels.
• Develops media materials and collaterals, including but not limited to corporate videos, event promotional materials, media kits, etc.
• Tracks, analyses and reports the Key Performance Indicators (KPIs) associated with media engagement and exposure.

Requirements:

• Recognised degree in Chinese Studies, Media and Communications, International Relations, Business, or related discipline.
• Preferably possess 2 to 5 years of relevant working experience.
• Good command of the Chinese language with strong writing, speaking and presentation skills.
• Competent in English, both speaking and writing.
• Must be self-motivated, a team player, demonstrate initiative and an attention to detail.
• Prior experience in managing events and meetings with international participants would be an advantage.

The Executive Officer (District Officer) performs strategic and operational academic support intervention activities. He/she facilitates the daily operations of the organisation's educational programmes, interventions and services by liaising with all relevant stakeholders, managing learner records and updating learning management systems. He/she consolidates the data collected and conducts data analysis for the compilation of data reporting. He/she assists with the creation of the desired learning environment and the management of logistics and equipment. He/she assists in the execution of marketing and promotional activities to support and enhance outreach and engagement.

He/she enjoys working in a team environment and interacts proactively with various internal and external stakeholders. He/she is eager to serve others, has excellent organisation and administrative skills and can adapt to using various systems and forms of technology. He/she typically works in an office environment, often interacts with digital systems, but can also be required to provide support at specific learning venues either on-site or online.

Key Responsibility Areas

Partnership Management

• Assists in identifying and networking with potential and existing partners for collaboration on the provision of resources as well as the delivery of products and initiatives
• Frequent contact with individuals/organisations outside of YM
• Provides advice to external partners
• Ensures quality and customer service
• Liaises at the appropriate level to ensure all products and initiatives are run at their optimal level and all issues rectified with the client and stakeholders to ensure continuity
• Maintains regular communication with partners in terms of providing feedback and status updates on products or initiatives being conducted in collaboration with them or the use of their premises

Product and Process Management

• Oversees the delivery and operations of the Perform in School team products and initiatives, namely the MENDAKI TuitionScheme and other academic support interventions
• Evaluates the effectiveness of the Performing School team programmes and initiatives through the collection and analysis of feedback
• Conducts reviews of products and recommends areas of improvement or adaptation to suit the needs of school-going children
• Implements initiatives and processes to drive the Education business
• Ensures prompt delivery of data, reports analysis
• Maintains the effective delivery of lessons by organising appropriate training sessions for deployed tutors or coaches
• Supports the analysis of the quality and outcomes of all products and initiatives conducted and recommends enhancements through accurate and timely reporting
• Delivers developmental programmes where necessary to enhance the quality of outcomes for products and initiatives delivered by the Perform in School team
• Practises sound financial prudence in procurement of items and services for all products and initiatives in the Perform in School team
• Adheres to processes and financial policies
• Checks for the legality of all actions related to day-to-day policies

People Management

• Identifies, shortlists, interviews and selects tutors from a certified pool
• Plans and executes deployment of tutors to various centres, according to pre-set guidelines
• Supervises a team of Head Tutors, Tutors and Centre Personnel (including Centre Supervisors, Liaison Officers and Caretakers)
• Demonstrates and role models a high-performance service culture amongst the tutors that nurtures and encourages service excellence, quality and empowerment
• Manages the allocation of appropriate resources and commitment of the personnel deployed to each centre to achieve the key outcomes for the team
• Makes efforts to ensure achievement of KPIs with team members

Requirements

• 1 – 3 years of relevant experience
• Experience in education operations settings will be an advantage
• Degree in Education, Business Administration or other related disciplines
• Good communication in English and Malay (verbal and written) with excellent interpersonal skills
• Must be strong in operations and motivated by such nature of work
• Driven, resourceful and proactive individual who is able to work independently, but a strong team player
• Sound decision-making and keen problem-solving skills
• Task-driven individual, with a strong sense of ownership
• Has a good ability to multi-task
• Proficient in Microsoft Office applications (Word, Excel, etc)
• Prior experience in teaching or in Education programme operations role is an advantage

We're looking for a friendly and efficient team player to join us at Katong!

If you have a warm, helpful attitude, and can handle multiple tasks with ease, we’d love to hear from you!

• Good Career Growth and Personal Development
• Coaching and Training
• Convenient location (Walking distance from Marine Parade MRT)

The internship will offer:

• An exciting opportunity to get an insight to a heritage bakery
• Dedicated mentorship
• Be involved about sharing about one of Singapore's food heritage brand

Duties

• Assist Marketing & Sales Executives with regards to communications strategies and plans
• Photography, if required
• Copywriting, if required
• Coordinate and schedule meetings
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director, if necessary
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min O Levels
• Strong passion for pastries and community-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Working Hours

• 10 - 5pm
• 5 day work week
• Working Days: Flexible (one weekend required)

Interested candidates who wish to apply for this position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected]

We regret that only the shortlisted candidates will be notified.