Facilities Coordinator

Work Dynamics - Integrated Facilities Management

Location: Jurong Island

Responsible for site M&E operation.

• Responsible for delivery of hard-services in accordance with Client Management SLA
• The point of contact for technical issue for all Hard-services at the site.
• Liaising with vendors on timely submission of invoices and/or required corrections
• Track M&E preventive maintenance program accordance to 52-week schedule.
• Responsible for smooth operations of all mechanical, electrical, plumbing installations and civil works pertaining to the site facilities. Also includes Audio Visual, Fire
• Protection System, Passenger Lifts, Overhead Cranes, Gym Equipment, Fire Certificate Renewal and Bicycle Servicing.
• Manage the M&E scope of the adhoc works including handyman works to ensure the quality and deliverables within the stipulated time.
• 24/7 emergency call support and site attendance as required
• Conduct regular site inspection and provide solution through adhoc works and minor projects.
• Coordinate with contractors/vendors and ensure the completion of all adhoc works and minor projects.
• Ensure all M&E works are compliance with statutory regulations on fire, health and safety standards.
• Maintain register of all call outs and support the site to prepare incident reports.
• To cover other sites if there is an absence in FC.
• Perform spare management by ordering and receiving and take stock as required.
• Permit Requestor for all Hard Services works (PM & Ad hoc)

Requirements

• At least 1 year of Facilities professional experience
• Strong Facilities Technical (Mechanical and Electrical) knowledge and experience;
• Able to handle manual duties and perform regular facilities inspections;
• Pro-active, independent, able to work with minimal supervision and perform under pressure;
• Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems;

Responsibilities:

• Read and interpret technical drawings, and take measurements to plan layout and procedures.
• Select the appropriate welding equipment or methods based on project requirements.
• Set up components for welding in accordance with specifications.
• Weld components using manual or semi-automatic welding equipment across various techniques.
• Test and inspect welded surfaces and structures to identify any flaws or defects.

Requirements:

• Minimum of 10 years of experience as a welder.
• Strong team player with excellent collaboration skills.
• Proficient in using various welding equipment and techniques (TIG, MMA, etc.).
• Experience with electrical or manual tools (saws, squares, calipers, etc.).
• Ability to read and interpret technical documents and drawings.
• Knowledge of safety standards and commitment to using protective gear (face shield, gloves, etc.).
• Attention to detail and dexterity in welding tasks.
• Professional certification (e.g., AWS welding certificate) is a plus.

Responsibilities

• Manage a team that develops financial and valuation models, materials, and recommendations for executive decision-making by conducting comprehensive analyses and utilizing appropriate methods
• Coordinate strategic financial planning for the company and its clients, including expenses, income, insurance coverage, objectives, tax status, and risk tolerance
• Focus on daily and month-end accounting to determine results, including P&L activity (management fees, fee splitting, gross-ups, reclasses), balance sheet activity (deferrals, accruals), and accounts-receivable cash application, in compliance with GAAP
• Support finance partners in implementing valuation models, measuring results, tracking performance vs. expectations, and providing recommendations for corrective action
• Provide insights about spending trends, cost-savings initiatives, and margin opportunities

Responsibilities

• Supervise the progress of M&E works on site.
• Coordination of sub-contractor's M&E work and ensuring the work is on schedule.
• Ensure M&E works are carried out according to specifications / drawings for Electrical, ACMV, Plumbing, Sanitary & Fire protection etc.
• Ensure contractor comply with all necessary standards, code of practice and safety regulations.

Requirements

• Degree/Diploma in Mechanical Engineering recognised by Singapore Professional Engineers Board (PEB) in Civil Engineering or equivalent with 3 to 5 years of working experience in the construction industry.
• Required Skill(s): Autocad, Microsoft Office

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Roles & Responsibilities

Role and Responsibilities

• Ability to lead the Project Team to achieve excellence in the project.
• Plan and manage project schedule to ensure project completion according to schedule
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor project delivery quality to ensure they meet project requirements and regulations.
• Implement control measures for material/plant & equipment/utility usage.
• Supervise daily site activities.
• Other ad hoc duties assigned by Management.
• Responsible for the preparation and application of the Project Execution Plan.
• Monitor and control the progress and development of all related project deliverables through the various stages of the project in accordance with the MBS’s policy.
• Lead Project Management teams. Provide expertise, guidance, advice, support and motivate project teams.
• Report to senior management via meetings or by regular written reports the progress of related project matters together with the status of related issues.
• Manages routine client interaction. Sets and manages client expectations.
• Manage and prepare all reporting activities required for the Project Stakeholders.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures and requirements.
• Ensure that projects for which you are responsible are delivered on time, on budget and to the prescribed standards.
• Ensure the prompt delivery of all project deliverables.
• Find resolution to and preempt problems during the various stages of the project.
• Communicates effectively with Operations Teams to identify needs and evaluate alternative Project solutions.
• Assistance in the selection of the Consultants as well as in the negotiation of their terms and conditions of engagement with the Procurement team.
• Assistance with the appointment of Contractors/Subcontractors, including giving advice on the most suitable forms of tender and contract.
• Oversee that the review of all relevant submissions are in line with the project schedule.
• Oversee and ensure that Change Management as it relates to budget, revised design and potential schedule impact is carried out in line with MBS procedures.
• Assist the Design team with design management, design coordination and design delivery to meet the project schedule.
• Work and liaise with the Design team on project matters, and also initiate value engineering initiatives to ensure that the project develops within the recognized cost and time constraints.
• Regularly inspect the progress of the work on site and provide guidance to the project and construction management teams on best practices and potential efficiencies on scheduling and processes.
• Oversee and support the Construction Management Team to ensure the adequate and timely flow of information, designs, technical data and feedback, to meet the stringent construction schedule requirements on the project.
• Plan and Implement Procedure and Quality Checks for assigned projects.
• Assisting the Director of Project Management as directed in any other Project Management related activities.

Job Requirements

• Bachelore Degree
• Minimum 10 years of project management experience with private large-scale construction.
• Computer skills- Using Microsoft Projects, Excel, Word & PowerPoint, etc.
• Certificate of Project Manager
• Microsoft Project

-Minimum diploma/degree in civil engineering/building/quantity surveying

- Minimum 3 years relevant experience in QS

- Experienced in procurement, budgeting, estimation, contract administration, measurement of quantities and v/o

- Able to work under minimum supervision

-Strong interpersonal, communication & negotiation skills

-Prepare contracts and documents

-Liaise with sub-contractors and suppliers for quotation and procurement

-Evaluate progress payment and VOs, and cost-benefit analysis

Roles & Responsibilities:

• Support the accomplishment of construction human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

• Act as the main QAQC adviser on project site for subcontractors, crafts people and operatives

• Prepare and plan QAQC procedures and documents for the project/ works

• Attend to and prepare for any quality inspection required for the works

• Formulate and implement a quality assurance program for the worksite including but not limited to training, assessment and implementation to ensure quality works on site

• Maintain, formulate and follow through quality assurance system and follow through the audit requirements

• Advise and monitor the operation team for quality execution of the works on site

• Liaise with Clients, consultants, architects, subcontractors/ vendors with regards to quality execution and planning of the works

• Liaising with the local authority (where appropriate to the project) to ensure compliance with local construction regulations and by-laws in relation to quality

• Liaising with clients and their representatives (architects, engineers and surveyors), including attending regular meetings to keep them informed of quality aspects of the works

• Day-to-day management of the site, including supervising and monitoring the site supervisory crew, labour force and the work of any subcontractors to ensure quality execution of the works

• Overseeing quality control and health and safety matters on site;

• Preparing reports as required;

• Resolving any unexpected technical difficulties and other problems that may arise.

• Updates job knowledge by tracking and understanding emerging construction practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Managing, monitoring and interpreting the contract design documents/ drawings supplied by the client, architect or consultant;

• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Upholding Company’s work ethics and proper display of representation to Clients/Vendors/Subcon

Requirements

• Degree in Engineering or equivalent

• Min. 2 year of relevant experience in Quality Assurance, Process Audit

• Min 2 years in the Oil and Gas Industry

• Trained in ISO:9000 / Internal Quality Audit Trainings preferred

• Performance-driven and excellent leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

• Prepare full sets of accounts, financial statements and assist in audits when necessary.

• Liaising and attending to clients.

• Prepare accounting schedules for audit and financial statements preparation.

• Liaise with auditors in preparation of clients' financial accounts;

• Assist in managing clients' accounting deadlines;

• Ensure accounting deadlines are met;

• Assist with GST preparation;

• Attending to finance function at client's office;

• Handling courier, postage and banking duties;

• Procurement of office supplies;

• Digitization of documents and correspondences;

• In charge of office maintenance;

• Maintain and update client database

• Supports the Building Manager in the operation management of delivering Integrated Facilities Management services for HDB Commercial Properties
• Assist and support all the sites in the day-to-day maintenance and functional operations of the properties
• Ensure preventive maintenance works are carried out.
• Support the site team in vendor performance monitoring and management to ensure contractors perform their services as per agreed KPI
• Manage minor repairs and improvement works
• Calling for quotations and arranging rectification works by term and appointed contractors
• Setting up records and maintenance systems and ensure standardization of the systems and processes on site
• Mobile standby to provide emergency response and support the sites in the event of any critical or urgent breakdown
• Provide additional support to the sites to supervise any major repair and A&A works
• Assist to conduct tenants’ satisfaction survey and tenants communication
• Supports Yearly Electrical Annual Shutdown activities and events in the building
• Building and equipment inspection
• Assist in tenancy, leasing, renovation, finance and promotion related matters
• Follow up on tenancy management matters regarding fit-out works, renovation deposit refunds, reinstatement works, arrears management and air-con extension billing
• Review Permit-to-work submission as well as Risk assessment for contractor works
• Verify vendors invoices and ensure submission and documentations in order

Account Director

What this job involves:

Service Delivery

• Comply with all requirements of the contract and meet or exceed Key Performance Indicators (KPIs)
• Drive a service excellence culture within the delivery and operational management teams. Create an environment within the team that drives continuous improvement and innovation.
• Ensure the processes and procedures within the account (be they client or JLL owned) are monitored and updated as per the Master Services Agreement (MSA)
• Work in conjunction with the region’s Site Leads to develop a strategic business plan for the delivery of the services and be responsible for the delivery of that plan as required.
• Ensure the integrity of the data within the various systems being used to manage the account, including MI and maintenance of system drawings. Escalate any issues as appropriate.
• Ensure all contractual and ad-hoc reports are delivered on time
• Ensure contractors and their staff are on/off boarded and inducted appropriately and that all permitting and working requirements are adhered to. Ensure that contractor staff at all times meet the standards and expectations of the Client and JLL
• Monitor Planned Preventive Maintenance plan in conjunction with local laws, regulations, and standards. Regularly engage with JLL’s EOS team to ensure that schedules are compliant as per the above.
• Ensure minor repairs & works are supervised appropriately and that services are delivered on time, in a safe manner, and within budget
• Ensure participation in any planned or unplanned power shutdowns and support the engineering team as required
• Ensure participation in any planned or unplanned building evacuation and ensure the BCP is up to date and enacted. Act as the Fire Safety Manager as required
• Ensure all safety procedures, including Crisis Management and Emergency Procedures, are maintained at all times.
• Support the Moves, Adds and Changes (MAC) team to ensure that space planning and churn activities are undertaken as per the MSA and client demand

Financial Management

• Be responsible for relevant portfolio’s agreed financial targets including revenue, expenses, debtor and savings targets, and keeping within the contractual price, including raising all relevant Change Requests
• Be responsible for the delivery and expenditure of the supply chain and accountable of the quality of services delivered
• Participate and set the budgets for the delivery of services and ensure compliance to those budgets.
• Participate in regular reforecasting activities
• Ensure all financial reports are accurate and timely as per the agreed timeline set out under the agreement. Ensure costs are managed within appropriate budgets
• Ensure all client billing is completed as per the required timeline and follow-up outstanding amounts to ensure collection within contract terms
• Ensure the supply chain is paid as per payment terms within the individual agreements

Human Resource Management

• Be responsible for monitoring and managing the IPMPs of the subordinate staff. Ensure each member of staff within the team has a personal development plan and it is reviewed on a 6 monthly basis
• Be responsible for the structure of the team and manage any recruitment or performance management issues in-line with JLL processes and procedures
• Provide support for succession planning to direct reports
• Engage in the remuneration process at required intervals as dictated by the JLL business

Risk Management

• Drive a risk conscious culture within the team and ensure that all works meet local and JLL standards for risk identification and mitigation
• Ensure compliance with all Health, Safety, Environment and Risk Management policies and procedures.
• Ensure all incidents are reported as per the Bank’s and JLL internal reporting procedures
• Ensure that a suitable emergency escalation process is in place and that Emergency call-Out & Rectification Services are conducted swiftly and efficiently. Ensure communications are escalated both within JLL and the client organization

Leadership/Self-Management

• Actively encourage an environment that supports openness, teamwork, collaboration, performance excellence and personal success.
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors
• Gains respect of senior leaders in the Bank
• Gains respect of JLL people and clients.

Ideal Experience

• A tertiary qualification in Building / Facilities Management, Business Administration or related subject preferred, with a minimum of 10 years’ experience in Facility, Property or related field, ideally with a Finance Sector Client.
• Strong analytical, organization and presentation skills.
• Strong finance management
• Excellent computer skills including Microsoft suite of products essential.

Critical Competencies for Success

Leadership

• Acts as a role model for JLL by behaving consistently with cultural requirements, participating in company activities. Act as ambassador and lead by example regarding JLL Code of Ethics.
• Sets objectives and measurable goals and motivates others to achieve them.

Personal Effectiveness

• Works with the Client CRE team, Client Business Units and Vendors to deliver superior service.
• Is strongly goal-oriented to meet all performance targets.
• Searches out improvement opportunities and empowers the team to implement them.
• Coaches and develops staff and provides regular feedback and guidance.

Decision Making

• Sets stretch targets for self and others. Rigorously monitors and manages individual and team performance.
• Is able to make tough decisions that resolve problems or improves operations.
• Actively searches out opportunities to achieve best results.

Communication

• Promotes open, constructive and collaborative relations with the Client at all levels.
• Regularly communicates vision, strategy, plans and performance in a clear and motivational manner
• Listens effectively and communicates through actions and example.

Engineering Manager
HQ Platform

What this job involves:

In a Nutshell

First things first, your chief concern is to ensure a safe, compliant and more conducive work environment for our JLL teams on the ground, the client and the vendors and contractors under JLL’s purview. You will work as JLL Engineering’s second line of defence through a process of audit, training and enablement. Part of the checklist(s) you will run through are focused on ensuring just that. You will need to stay up to date to all key relevant internal and external requirements as it pertains to HSSE and Engineering. These include but are not limited to ISO 45001, 14001, 55001, 41001, country regulations and JLL minimum standard requirements as it pertains to HSSE and Engineering.

In addition, you will advise key account leaders and Engineering and HSSE leaders of each site / account on ascertaining and aligning the level of risk at sites and guiding them to form a relevant and up to date risk register as part of technical diligence representing corporate headquarters. The individual in this role will play a crucial role in driving technical excellence and innovation, and will effectively use JLL’s established assurance programs to assess risk management and quality improvement opportunities of engineering service delivery. You will need to be comfortable with solid and matrixed line reporting structures, have a keen ability to influence others and be comfortable driving for action with multiple stakeholders. This is a dynamic and highly results oriented role.

Strong Leadership, Dedicated to Results

You serve as a core representative of the organization and are expected to uphold the highest ethical and professional responsibility. You must be comfortable having candid conversations and managing discussions with more senior leaders and ground staff. You should be resilient and adaptable and seek to understand changing requirements and the best of industry standards to ensure high standards are being translated to the site. Whatever issues that you spot, you should act quickly to derive the best solution for the issue at hand collaboratively. Your input and ideas will be sought to help steer the team in directions that help make various facilities perform at its best. You intrinsically understand that the needs of clients differ and the maturity of sites is a progressive journey and will direct site and client specific plans that will grow at the needed pace. You will be supported fully by communities of expertise spanning the HSSE and Engineering disciplines.

In this role youfunction as a subject matter expert resource with keen technical skills and program management, relevant technical knowledge and executive presence to advice senior management. It is a requirement for you to be conversant with mechanical / civil / electrical diagrams, engineering operations and maintenance procedures and processes, safe systems of work and relevant work experience to ascertain and report on ground conditions and risk. It is highly advantageous for you to be well versed in problem solving tools. This is a fast paced role with tangible benefits and visible success indicators that requires you to optimize the talents of the varied stakeholders involved with an exciting career roadmap for the right individual. A seasoned manager, you will use the appropriate communication skills to ensure the right message is received across stakeholders of varying levels and there is no communication gap. In line with the regional nature of the role, travel is expected. Percentage of travel is highly subject to change as it is depends on the risk profile at any given time.

Duties and Responsibilities:

Provide an annual top 20 high risk sites for in – person validation and risk reduction

Provide direct inputs to ERM risk strategy for the region inclusive of executive summaries, data analysis and presentations to country and regional leadership to shape the risk profile of the individual countries.

Feed the above into the overall quality driven ERM strategy of risk mitigation

Develop HSSE and Engineering strategies and policies (as needed) to drive risk reduction

Align with senior leaders on risk categorization and profiling

Ensure escalation and rectification of key legal risks to the appropriate senior leadership

Drive awareness and adoption of the above through the Operations Council under the direction of the regional GHO

Monitor trends and legal changes to ensure that JLL provides industry best practice in the delivery of Engineering and HSSE services

Be well versed with JLL’s globally aligned audit program

Serve as an ambassador and validator of the above program as it pertains to HSSE and Engineering

Perform in – person on site audits in accordance to JLL minimum standards and local legislation focusing on whichever is stricter

Train and validate new auditors to the system to ensure consistency in audit standards and risk profiles

Collaborate with cross-functional teams, including account leaders, Quality and other stakeholders, to ensure the successful delivery of risk reduction initiatives

Conduct regular performance evaluations, identify skills gaps, and provide mentoring and training opportunities to enhance the team's capabilities.

Perform key adhoc engineering activities as may be required to support business operations

Foster a culture of teamwork, collaboration, and knowledge sharing within the engineering team and across the organization.

Sound like you? To apply you need to have:

Requirements

Bachelor's or Master's degree in Engineering (preferred) or a related field.

Relevant certifications in Occupational Health and Safety

Extensive experience (at least 5 years) in engineering roles or HSSE roles with technical expertise with a proven track record of leadership and managing fast paced activities

Strong knowledge of problem principles, practices, and methodologies.

Experience in a managerial or leadership role, with the ability to lead and motivate a high-performing engineering team.

Solid understanding of project management processes and practices.

Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders.

Proven ability to drive innovation, process improvement, and change management initiatives.

Strong analytical and problem-solving skills.

Knowledge of relevant industry regulations, standards, and best practices.

Professional certifications, such as Professional Engineer (PE), SCEM, etc. highly desired

Please note that the above job description is a general overview and should be tailored to the specific requirements of the organization and role.

Design thinking or Lean Six Sigma is highly preferred

Outstanding team prowess

Are you equipped to set up a team to success? Are you excited by challenges? Do you like taking control of situations and seeking solutions? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will come in handy for this role.

Engineering Manager (APAC)
HQ Platform

What this job involves:

In a Nutshell

First things first, your chief concern is to ensure a safe, compliant and more conducive work environment for our JLL teams on the ground, the client and the vendors and contractors under JLL’s purview. You will work as JLL Engineering’s second line of defence through a process of audit, training and enablement. Part of the checklist(s) you will run through are focused on ensuring just that. You will need to stay up to date to all key relevant internal and external requirements as it pertains to HSSE and Engineering. These include but are not limited to ISO 45001, 14001, 55001, 41001, country regulations and JLL minimum standard requirements as it pertains to HSSE and Engineering.

In addition, you will advise key account leaders and Engineering and HSSE leaders of each site / account on ascertaining and aligning the level of risk at sites and guiding them to form a relevant and up to date risk register as part of technical diligence representing corporate headquarters. The individual in this role will play a crucial role in driving technical excellence and innovation, and will effectively use JLL’s established assurance programs to assess risk management and quality improvement opportunities of engineering service delivery. You will need to be comfortable with solid and matrixed line reporting structures, have a keen ability to influence others and be comfortable driving for action with multiple stakeholders. This is a dynamic and highly results oriented role.

Strong Leadership, Dedicated to Results

You serve as a core representative of the organization and are expected to uphold the highest ethical and professional responsibility. You must be comfortable having candid conversations and managing discussions with more senior leaders and ground staff. You should be resilient and adaptable and seek to understand changing requirements and the best of industry standards to ensure high standards are being translated to the site. Whatever issues that you spot, you should act quickly to derive the best solution for the issue at hand collaboratively. Your input and ideas will be sought to help steer the team in directions that help make various facilities perform at its best. You intrinsically understand that the needs of clients differ and the maturity of sites is a progressive journey and will direct site and client specific plans that will grow at the needed pace. You will be supported fully by communities of expertise spanning the HSSE and Engineering disciplines.

In this role you function as a subject matter expert resource with keen technical skills and program management, relevant technical knowledge and executive presence to advice senior management. It is a requirement for you to be conversant with mechanical / civil / electrical diagrams, engineering operations and maintenance procedures and processes, safe systems of work and relevant work experience to ascertain and report on ground conditions and risk. It is highly advantageous for you to be well versed in problem solving tools. This is a fast paced role with tangible benefits and visible success indicators that requires you to optimize the talents of the varied stakeholders involved with an exciting career roadmap for the right individual. A seasoned manager, you will use the appropriate communication skills to ensure the right message is received across stakeholders of varying levels and there is no communication gap. In line with the regional nature of the role, travel is expected. Percentage of travel is highly subject to change as it is depends on the risk profile at any given time.

Duties and Responsibilities:

Provide an annual top 20 high risk sites for in – person validation and risk reduction

Provide direct inputs to ERM risk strategy for the region inclusive of executive summaries, data analysis and presentations to country and regional leadership to shape the risk profile of the individual countries.

Feed the above into the overall quality driven ERM strategy of risk mitigation

Develop HSSE and Engineering strategies and policies (as needed) to drive risk reduction

Align with senior leaders on risk categorization and profiling

Ensure escalation and rectification of key legal risks to the appropriate senior leadership

Drive awareness and adoption of the above through the Operations Council under the direction of the regional GHO

Monitor trends and legal changes to ensure that JLL provides industry best practice in the delivery of Engineering and HSSE services

Be well versed with JLL’s globally aligned audit program

Serve as an ambassador and validator of the above program as it pertains to HSSE and Engineering

Perform in – person on site audits in accordance to JLL minimum standards and local legislation focusing on whichever is stricter

Train and validate new auditors to the system to ensure consistency in audit standards and risk profiles

Collaborate with cross-functional teams, including account leaders, Quality and other stakeholders, to ensure the successful delivery of risk reduction initiatives

Conduct regular performance evaluations, identify skills gaps, and provide mentoring and training opportunities to enhance the team's capabilities.

Perform key adhoc engineering activities as may be required to support business operations

Foster a culture of teamwork, collaboration, and knowledge sharing within the engineering team and across the organization.

Sound like you? To apply you need to have:

Requirements

Bachelor's or Master's degree in Engineering (preferred) or a related field.

Relevant certifications in Occupational Health and Safety

Extensive experience (8-10 years) in engineering roles or HSSE roles with technical expertise with a proven track record of leadership and managing fast paced activities

Strong knowledge of problem principles, practices, and methodologies.

Experience in a managerial or leadership role, with the ability to lead and motivate a high-performing engineering team.

Solid understanding of project management processes and practices.

Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders.

Proven ability to drive innovation, process improvement, and change management initiatives.

Strong analytical and problem-solving skills.

Knowledge of relevant industry regulations, standards, and best practices.

Professional certifications, such as Professional Engineer (PE), SCEM, etc. highly desired

Please note that the above job description is a general overview and should be tailored to the specific requirements of the organization and role.

Design thinking or Lean Six Sigma is highly preferred

Outstanding team prowess

Are you equipped to set up a team to success? Are you excited by challenges? Do you like taking control of situations and seeking solutions? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will come in handy for this role

Regional Business Operations Lead

Position Overview
We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for our Asia Pacific global technology client. This role is crucial in enhancing client relationships, delivering exceptional service, and achieving key performance indicators. If you are passionate about fostering partnerships, leading transformative programs, and possess strong commercial acumen, we want to hear from you!

Key Responsibilities

• Client Relationship Management
  Proactively cultivate and nurture strong partnerships with key client stakeholders to ensure alignment and satisfaction.
  Collaborate closely with the client to translate their Objectives and Key Results (OKRs) into actionable, results-driven programs and initiatives.
  Collect and analyze client feedback to continuously improve service delivery and maintain high-quality standards.
• Program Development and Management
  Shape and implement a comprehensive program management strategy that leverages best practices, tailored to meet the unique needs of the account.
  Work in tandem with account Subject Matter Experts (SMEs) to develop and execute innovative regional programs in areas such as program management, communications, business insights, vendor management, procurement, governance, performance management and transformation.
  Act as a key liaison between account SMEs and the wider account team to ensure seamless service delivery and operational excellence..
  Oversee the “Engine Room,” a dedicated transformational team focused on optimizing processes and driving continuous improvement, enabling operations teams to concentrate on core service delivery.
• Team Leadership
  Lead and inspire a diverse team of 20 SMEs, ensuring they are equipped with the tools and personalized support needed to excel in their roles.
  Foster an environment of open communication and cross collaboration, encouraging team members to share ideas and contribute to collective goals.
  Utilize your leadership acumen to influence and motivate the broader operations team, driving impactful results.
• Strategic Planning and Execution
  Lead and champion strategic initiatives that align with both client objectives and account goals, driving long-term success.
• Contract Governance and Administration
  Serve as the primary governance and contract administrator, ensuring all contractual obligations are met.
  Rigorously monitor compliance with contractual obligations while striving to exceed Key Performance Indicators (KPIs).
  Maintain robust scoring mechanisms for strategic KPIs that incentivize high performance and transparency.
  Uphold a comprehensive governance and reporting framework, ensuring accountability and transparency.
  Ensure ongoing maintenance of the master service agreement and local country agreements, aligned with JLL standards.

Required Skillsets

• Client Focus & Relationship Management
  Demonstrated ability to effectively engage with a wide range of stakeholders, including JLL and client executives, to build trust and foster collaboration.
  Strong conflict resolution skills, with a proven ability to navigate complex situations while balancing client needs with organizational objectives.
  Professional and proactive approach to customer service, with a commitment to delivering exceptional stakeholder engagement experiences.
• Leadership and Team Development
  Proven track record of effectively leading and developing high-performing teams, fostering an inclusive and motivating work environment.
  Experience in promoting a culture of collaboration, constructive feedback, and continuous professional development among team members.
  Ability to coordinate activities across multiple functions and departments to achieve operational success and drive team synergy.
• Program Management & Organizational Skills
  Exceptional planning and organizational skills, with the ability to prioritize competing tasks and meet tight deadlines in a fast-paced environment.
  Flexibility and adaptability to navigate rapidly changing circumstances and address complex issues as they arise.
  Strong aptitude for managing multiple projects simultaneously while maintaining a focus on quality and detail.
• Problem Solving & Strategic Thinking
  Resourceful and innovative thinker, skilled at navigating ambiguous situations in a dynamic and evolving business landscape.
  Strong analytical capabilities, with a proven ability to develop and implement long-term, strategic solutions that drive value.
  Open to exploring new ideas and challenging the status quo, fostering a culture of continuous improvement and innovation.
• Communication & Interpersonal Skills
  Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  Proficient in writing and interpreting contracts, ensuring all stakeholders are aligned and informed.
  Strong attention to detail, ensuring that all outputs are consistently high quality and meet organizational standards.

Qualifications

• 10+ years experience in facilities, property management, consulting or a related field with a strong background in client relationship management and program execution.
• 5+ years experience in a diverse leadership role.
• Bachelor’s degree in a relevant discipline or equivalent experience/certification preferred.
• Proven ability to lead large-scale business operations across multiple countries in the Asia Pacific region, demonstrating cultural sensitivity and adaptability.

Join us to shape and drive exceptional client experiences while leading a dynamic team in a collaborative environment. Your leadership will make a tangible impact on our operations and client satisfaction!

Regional Procurement Lead

What this job involves:

General

• Comply with all procurement rule and policy.
• Develop, execute annual sourcing plan on time with good quality.
• Record all sourcing savings into Bravo system, CSTS system accordingly.
• Work closely with the JLL HQ SCMP/ operation teams to maximize the procurement benefits our Clients.
• Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes.

Bidding & procurement management

• Advise on and establish agreed procurement strategy with Client based on specific project information and Client’s standard procurement policies. Propose the preferred procurement packages and requirements.
• Establish and manage the competitive tendering and selection process.
• Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies.
• Research JLL vendor’s / supplier’s capabilities, identify a pool of candidate vendors / preferred suppliers for bidding consideration.
• Prepare pre-qualification questionnaire for all potential vendors and complete the pre-qualification process and/or confirm pre-qualification conformance of existing vendors.
• Develop and agree standard contract documentation to include Client corporate standards/ guidelines and all commercial terms for the service.
• Consolidate (or manage consolidation of) the tender documentation.
• Manage the tender process including responding to any RFI.
• Evaluate bidder proposals.
• Assist in the negotiation of contracts with an optimum mix of conformity, price and quality.
• Assess the quotations submitted and nominate the bidders with which the commercial/ financial negotiations may be conducted.
• Support contract negotiations at the appropriate management level.
• Assist to negotiate contract terms, pricing and payment schedule, ensuring that the agreements with the vendors / suppliers are commercially advantageous.
• Detail commercial assessment.
• Submit and obtain relevant approvals to proceed with regard to JLL internal LoA requirements.
• Complete tender report and provide the recommendation.
• Review and approve Vendor Service Agreement submitted by site team.
• Support the operation team in vendor administration and management throughout service term.

Risk management

• Establish risk plan to identify potential risk, indicate the impact and advice on risk mitigation.
• Contingency policy management.

Post-contract management

• When requested support monitor and if required participate as key person in negotiation and settlement of all disputes between client.

Requirements：

Education /Work Experience Requirement

• Business/Commerce Degree with at least 2 years of sourcing experience working in a procurement / operations role in the corporate environment is highly desirable.
• Experienced understanding of key categories in Facilities Management.
• Strong working knowledge of Microsoft Office Programs.
• Understanding of financial evaluation and interpretation of supplier’s records and their key cost and business drivers.

Technical and Administrative Skills

• Knowledge of procurement principles and approach including category and sourcing management.
• Familiar with China contract laws and tender process.

Business Skills

• Familiar with China construction market, regulations and general practices.
• Skillful in commercial negotiations with client, contractors, consultants and authorities.
• Demonstrated analytical ability to identify and assess relevant trends

Interpersonal Skills

• Good communicator with client and vendors.
• Good Chinese and English communication skills both verbal and written.
• Ability to deal with a diverse range of personalities and work pressures.
• Ability to prioritize.
• Ability to work autonomously and make sound decisions when required.
• Strong Organizational skills.
• Ability to deal with multiple tasks and work towards and achieve tight deadlines.
• Strong attention to detail.
• Ability to handle high workload.
• Ability to follow-up with suppliers (via phone and email).

Risk & BCP Analyst (Corporate Real Estate)

Work Dynamics

Business Function

The Corporate Real Estate team supports real estate services for one of Singapore largest bank across the region including portfolio management, lease management, fit-out works, maintenance works. This role will support the real estate team's Operational Risk and Business Continuity Management.

Responsibilities

Risk, Compliance & Control

• Consolidate inputs from the stakeholders, prepares and submits Risk reports as required by different departments.
• Work with stakeholders to perform review of risk events, root cause analysis and ensures measures are implemented to mitigate risk and impact.
• Assist in preparation of Risk Report with analysis and trending to update management.
• Deliver Risk & Control related initiatives as required.
• Identify trends and any systemic issues/emerging risk trends, and to highlight key risk insights and actionable areas requiring focus in managing risk & control across units and locations
• Assists in audit checks, co-ordinate Audit exercise and inputs into system.
• Co-ordinate with stakeholders to maintain and update the real estate team's Operation Handbook and SOP document. Assist in the communication of Policy/Standards/Guides roll-out, Operation Handbook/SOP updates and deviation management of approved processes,
• Conduct risk & control training to raise staff risk awareness.
• Maintain and update Risk & Control share point.

Business Continuity Management

• Co-ordinate with stakeholders in reviewing the Unit’s Business Continuity Plans; prepares and submits the related reports in line with the unit’s recovery strategy.
• Plan and deliver the required Unit BCP related exercises and reports.
• Proactively identify gaps in the BCP plans, emerging threats and work with the relevant parties to ensure that the unit BCP plan addresses the prevailing threats and effectively address the risk of business interruption.
• Co-ordinate and participate in the BCP/Pandemic/Cyber Threat/Tabletop simulation exercises with backup teams and Group Business Continuity Management team.

Unit Workplace Safety & Health

• Cascade, reports and update on Unit’s workplace safety and health issues.
• Co-ordinate with the relevant parties to conduct risk assessment, risk control and safe work procedures for unit where required.
• Conduct annual unit workplace safety and health checks and RCSA for workplace safety and health.

Requirements

• Has a ‘can-do’ attitude
• Minimum 1-2 years relevant working experience and preferably with an understanding in Real Estate Management, Leasing, Project Management and Facility Management framework.
• Meticulous and consistently able to gate-keep and house-keep information in an organized manner at all times
• Proficient in Microsoft software eg: excel/powerpoint/etc, data manipulation and analysis.
• Good communication and interpersonal skills.
• Ability to problem solve, with analytical skills and think out-of-the-box to proactively identify key risk issues and trending.
• Independent self-starter with ability to multi-task and deliver works timely.

Job Description & Requirements

· Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.

· Review cost assumptions for new projects.

· Attend to all relevant contract administration and documentation for projects

· Prepare tender submission and post tender measurement, handle monthly progress claim

· Prepare, compile and issue sub-contractors’ documents

· Cost analysis and estimation or budget cost for projects

· Liaise with suppliers for quotations

· Able to analyse tender pricing and to prepare building work tender

Job Requirements:

· Degree in Civil Engineering, Construction Management or Quantity Surveying.

· Minimum 10 Years of relevant working experience as Contract Manager in the Building Construction industry

• Prepare full sets of accounts, financial statements and assist in audits when necessary.

• Liaising and attending to clients.

• Prepare accounting schedules for audit and financial statements preparation.

• Liaise with auditors in preparation of clients' financial accounts;

• Assist in managing clients' accounting deadlines;

• Ensure accounting deadlines are met;

• Assist with GST preparation;

• Attending to finance function at client's office;

• Handling courier, postage and banking duties;

• Procurement of office supplies;

• Digitization of documents and correspondences;

• In charge of office maintenance;

• Maintain and update client database

Job Overview:

A Construction Supervisor is responsible for overseeing construction projects from start to finish, ensuring they are completed on time, within budget, and to the highest quality standards. They manage and coordinate construction teams, subcontractors, vendors, and other stakeholders while ensuring compliance with safety regulations, building codes, and project specifications.

Key Responsibilities:

1. Project Planning & Coordination:Develop and review project plans, schedules, and timelines.
   Coordinate and manage the flow of information and materials.Monitor progress to ensure projects are on track and adjust schedules or resources as necessary.
   
2. Supervision of Work:Supervise construction crews, subcontractors, and laborers to ensure tasks are completed as per the project’s specifications.Ensure adherence to safety regulations, local building codes, and quality standards.Perform regular site inspections to monitor progress and address issues promptly.
   
3. Budget & Resource Management:Assist with the development of project budgets and manage resources effectively.Order and schedule materials, tools, and equipment needed for the project.Track project expenses and report on costs to avoid budget overruns.
   
4. Quality Control:Inspect and verify the quality of work performed.Address defects, rework, or incomplete tasks to meet project specifications.Ensure work is performed in compliance with all legal, safety, and environmental standards.
   
5. Safety & Compliance:Enforce safety protocols on the job site to prevent accidents and injuries.Conduct regular safety meetings and ensure all workers are trained in safety practices.Ensure compliance with OSHA (Occupational Safety and Health Administration) and other regulatory standards.
   
6. Communication & Reporting:Act as the primary point of contact between project stakeholders (owners, architects, engineers, etc.).Prepare daily and weekly reports on progress, challenges, and accomplishments.
   Communicate any delays, changes, or issues that may arise during the construction process.
   
7. Problem-Solving & Troubleshooting:Address and resolve construction-related issues that arise on-site.
   Manage unforeseen problems and come up with solutions to minimize delays.Adjust plans as necessary to meet project goals and timelines.

Job Requirements:

Education & Experience:

• Education: High school diploma or equivalent required. A degree in construction management, civil engineering, or a related field is preferred.
• Experience: 3-7 years of experience in construction, including supervisory roles.

Physical Requirements:

• Ability to spend extended hours on construction sites, including exposure to weather elements.
• Physical stamina to walk, stand, and inspect construction areas for long periods.
• Occasional lifting or carrying materials and tools may be required.

Skills & Competencies:

• Leadership Skills: Ability to manage, motivate, and lead construction teams.
• Project Management: Experience in managing large-scale construction projects, budgets, and timelines.
• Technical Skills: Knowledge of construction processes, tools, and materials.
• Communication Skills: Strong verbal and written communication skills for reporting and liaising with stakeholders.
• Problem-Solving: Ability to troubleshoot issues on-site and find solutions in a timely manner.
• Attention to Detail: Ensuring all aspects of the project meet required specifications and quality standards.
• Knowledge of Safety Standards: Familiarity with OSHA and other safety regulations in construction.
• Time Management: Ability to prioritize tasks, allocate resources, and meet deadlines.

Construction Manager Job Description & Requirements

Job Overview:

A Construction Manager oversees construction projects from start to finish, ensuring they are completed on time, within budget, and according to quality standards. They are responsible for managing teams, coordinating tasks, and handling the administrative aspects of construction, all while ensuring compliance with safety regulations, codes, and laws.

Key Responsibilities:

1. Project Planning & Coordination:Develop detailed project plans, timelines, and budgets.Coordinate resources, including labor, materials, and equipment.Organize and manage contractors, subcontractors, and suppliers.Monitor project progress and adjust schedules as needed to meet deadlines.
   
2. Team Leadership & Supervision:Supervise construction crews, contractors, and subcontractors.Provide guidance, training, and support to the team.Ensure that all team members follow safety protocols and construction best practices.
   
3. Budget & Cost Management:Prepare and manage project budgets, ensuring cost-efficiency.
   Track expenses and approve invoices.Identify and mitigate potential cost overruns or delays.
   
4. Quality Control & Safety:Ensure construction work meets quality standards and specifications.Conduct regular site inspections to monitor progress and ensure compliance with building codes.Enforce safety standards and ensure a safe work environment.
   
5. Compliance & Documentation:Ensure all necessary permits and licenses are obtained.Maintain comprehensive project documentation, including contracts, change orders, and safety reports.Stay updated on building codes, regulations, and industry best practices.
   
6. Communication & Reporting:Serve as the main point of contact for clients, architects, engineers, and other stakeholders.Prepare regular project reports and provide updates on progress, issues, and milestones.
   Manage conflict resolution between parties involved in the project.

Site Supervision & Coordination:

• Supervise and direct construction workers and subcontractors on-site.
• Coordinate daily tasks and ensure that work is performed according to plans, drawings, and specifications.
• Monitor the progress of construction activities and ensure work is completed on time and to quality standards.
• Inspect the work site for any issues or obstacles that may cause delays and find solutions.

Documentation & Reporting:

• Maintain accurate records of daily site activities, including work progress, equipment use, and material consumption.
• Report regularly to the Construction Manager or Project Manager on site conditions, progress, and any delays or issues encountered.
• Ensure compliance with project timelines and work specifications.

Skills & Qualifications:

• Education: A bachelor’s degree in construction management, civil engineering, architecture, or a related field. In some cases, relevant work experience can substitute for formal education.
• Experience: Typically, 5+ years of experience in construction management or a related role.
• Soft Skills:Strong leadership and team management skills.
  Excellent verbal and written communication skills.
  High attention to detail and strong organizational skills.
  Ability to work under pressure and meet deadlines.
  

Working Conditions:

• Location: Work performed on-site at construction locations and in an office setting.
• Hours: Full-time, with some evening and Must weekend work required depending on project timelines.
• Physical Demands: Ability to stand for long periods, inspect construction sites, and lift up to 50 lbs. may be required.

Storeman needed

Working hours: Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 12.30pm

Job description:

- Maintain and organize the store and inventories

- Simple maintenance of sanitary fittings/accessories

- Issue and track materials/tools

- Receive deliveries from suppliers

- Upkeep the store

Requirement

- Willing to learn

- Able to work independently

- Able to speak and write basic English

The Project Manager manages all aspects of the construction site, from site preparations to build-out to handover

- Oversee construction projects from beginning to end

- Manage the budget and estimate costs

- Collaborate with subcontractors, engineers, architects and key team members of the project team

- Allocate and manage resources to ensure that they are available when they are needed throughout the construction projects

- Conduct site checks to monitor progress and quality standards

Project Admin Assistant

Job Description:

- Prepare tender/quotation submissions.

- Prepare claims and photo report submissions.

- Coordinate with site supervisors for photos & final quantity needed for claim submissions.

- Source and obtain quotations from subcontractors/suppliers for tenders & projects.

- 5.5 days work week (Mon - Sat)

Requirement:

- Good communication skills.

- Proficient in Microsoft Word/Excel.

- Willing to learn.

- Able to work independently, be meticulous, a good team player.

- Attention to detail to ensure accuracy in cost calculations and reporting.

Property Executive

Fully responsible for the day to day operation of building / condominium.

Coordinate all maintenacne and administrative staff assigned to the building / condominium.

Carry out all maintenance functions to the highest standard expected for the client and the subsidary proprietors.

Coordinate personnel of providing maintenance, finance, security, fire safety and car park management.

Ensure all contract works / rountine servicing are carried out accordingly as specified in their contracts agreement.

Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.

Co-ordinate council meetings and general meeetings.

Please take note of the following information:

*For location wise, you will be placed at site around west side.

ob Description & Requirements

.To assist the project Manager in managing a construction site in its day to day poerations .

.Familiar with structural or architectural works or wet work ( plastering, brickworks)

.Familiar with external works, etc,

.Develop a work schedule for workers

.Supervise all construction workers

. Solve disputes between workers

.To carry out inspection of workers'personal protection equipment and safety gear in order toadhere to the company's safety policies.

.Be the liaison between cinstruction workers and supervisors

.Report on progress to managers,engineers etc.

Requirements

.Proven experience as construction foreman In-depth knowledge of construction procedures, equipment and OSH guidelines

.Min 10 Years of relevant working experience

.Shift work and weekend duty is required

.buiding construction skill evalution certificate level 1&2 BCA

Administration

• To prepare weekly/monthly meeting documents and minutes.
• Prepare A&P calendar of events, revenue and expenditure. / Work closely with the Placemaking team
• To organize social events & meetings.

Operational Matter s

• Attend to day-to-day requests/feedback from tenants.
• Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• Manage fit-out / reinstatement / A&A works.
• Issuance / approving PTWs.
• Coordinating viewing requests by leasing team.
• Main contact for tenants' requests (deliveries, access,
• visits, air-con extensions, handyman works, etc.)
• Preparing Tenants' circulars / correspondences.
• Prepare & carry out Tenant Survey
• To review, and if necessary, recommend and implement changes to operations procedures.
• To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
• To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
• To follow up on matters after meetings.
• To set up inspection schedules on defects, cleanliness and other term contract works.
• To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
• To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
• To review and update Fit Our Guide, Tenants Handbook, SOPs, forms, if necessary.
• To attend meetings with clients, term contractors or any other meetings and to record and put-up minutes.
• To prepare and submit all necessary documents to authorities such as BCA and URA, or any relevant authorities as needed.
• To keep updated records of all warranties.
• To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To conduct daily checks on common property to ensure their soundness and proper maintenance.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
• To monitor and furnish regular reports on any intrusions, irregularities, or unsafe practices.
• To set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.
• Build positive relationships with co-workers, clients, and tenants.
• Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
• Liaise with tenants on repairs and maintenance works.

Retail Management

• Organize regular tenants’ communication sessions for marketing updates and management of issues.
• Ensure tenants comply with key lease covenants such as permitted use, operating hours, signages, connection to POS, submission of sales data, etc.
• Drive campaigns and space activations.
• Manage social media platforms, websites etc.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.
• Reporting & Budgeting
• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Attain best value for money outcomes on service contracts and facilities cost services.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Tertiary qualification with at least 3 years of experience.
• Excellent communication skills to build rapport with tenants, understanding their needs, and resolving conflicts effectively.
• Have a customer-centric approach, prioritizing tenant satisfaction.
• Experience in managing and resolving conflicts, negotiating settlements, and finding win-win solutions will be highly beneficial in this role
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Independent with integrity, innovative, proactive, and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.