Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As our business grows, we are looking to further strengthen our Program Management team by hiring a Program Manager (PM) to lead internal project teams. You will be responsible to ensure flawless and smooth execution of the contracted programs according to defined timelines and cost, via leading multidisciplinary project teams. In this role, the Program Manager is the key interface between Sales and Operations organizations and the customer. Program Manager is responsible to manage multiple projects, either within one technology, or within multiple technologies and oversees the complete life-cycle of all the projects.

Based on experience, programs under PM’s responsibility range from small or mid-sized to large and complex portfolios, based on the seniority. During execution, key focus is on the customer centricity and internally on quality, cost, profitability, timelines and risk management.

Key responsibilities:

• Lead project execution after deal closure. Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program. Shared customer relationship management with Account Managers.
• Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
• Program Manager utilize in-depth understanding of multiple functions and strong relationships with these functions during the execution.
• Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives. Act as the customer advocate and champion in the Lonza’s Singapore Project Management organization.
• Manage project scope, timelines and budget and program profitability together with core project team. Raise and prepare scope changes and communicate them to a customer in close collaboration with Account Manager. In collaboration with Account Management / Commercial Development, create mid-long term program strategies.
• Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting “lessons learned” with the customer, as well as executing decommissioning at the end of contractual activities.
• Program Manager ensures the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders.
• Contribute to the local Sales & Operations meeting, by best in class forecasting and demand planning for the given programs.

Key requirements:

• Degree in Life Sciences related discipline with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA regulated biotech/pharma industry with proven experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not essential.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build solid relationship within the global network, e.g. with customers, key accounts, and program management.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Tasks and Responsibilities

• Responsible for overall coordination of all activities of the repair/new build projects to achieve timely completion, in line with occupational health and safety, environment, quality, productivity and commercial aspects.
• Effective delegation and control of resources for optimum productivity.
• Ensuring compliance with contracts, specifications, regulatory, company, quality, environment, occupational health and safety standards and procedures.
• Plan, implement, and demonstrate continual improvement in occupational health and safety, quality, environment and productivity.
• Liaison and coordination with regulatory bodies, clients, consultants, contractors, and internally within the company to satisfy their needs within commercial controls.
• Ensure company and project milestones, and commercial controls are achieved by effective planning, logistics, and execution.
• Comprehensive inputs to Planning department, not limited to equipment, materials, processes, activities, manpower, and ownership of project plan.
• Control and monitor techno-commercial progress in relation to base line plan.
• Identify bottlenecks, highlight possible delays in advance, propose and execute corrective and preventive actions.
• Control and monitoring of variation orders, and coordination with Commercial department.

Requirements

• Safety Instruction Course for Ship – Repair Managers
• Marine or Mechanical Engineer, Naval Architect, or relevant Shipyard experience.
• Knowledge of shipyard production trade activities.
• Proficiency in Microsoft office.
• Good leadership and communication skills

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Manager, Customer Projects, QC will be responsible for coordinating with external customers and working inter-departmentally to enhance communications at all levels and ensure that work activities, compliance and documentation issues are resolved in a timely manner.

Key responsibilities:

• Superior ability to troubleshoot all applicable equipment / methods (subject matter expertise). Strong ability to manage multiple priorities.
• Strong ability to manage multiple priorities.
• Source of expertise for rest of staff.
• Work with tech transfer teams to prepare new processes; act as responsible lab designee.
• Own & Lead Special projects, often complex in nature; including direct responsibility for leading various teams to successful completion of various projects.
• Validation / Tech or Process Transfer Work: Lead execution, troubleshooting, coordination, client interaction.
• Can identify lab problems, troubleshoot, identify and complete or coordinate corrective action.
• Work inter-departmentally to enhance communications at all levels and ensure that work activities, compliance and documentation issues are resolved.
• Lead and approve report (Example: Method Qualification / Validation, / Investigations).
• Ensuring that the project is completed within the approved budget
• Includes the overall project coordination of resource planning, cost estimating, cost budgeting, and cost control as part of the SOW (Scope of Work) assessment.
• Act as interface with clients, QC, and line management for integrated project budget/resources.
• Ensure that the various elements of the project are properly coordinated including overall coordination of project plan development, project plan execution and change control.
• Manage the process of cross-functional integration of operational activities for the project team.
• Provide expert planning and operational support to the project.
• Contribute to the creation of the development plan/production plan and other project information.
• Any other tasks as and when assigned by Manager.

Key requirements:

• Degree/Diploma in a relevant Chemistry, Science field or Equivalent.
• Relevant work experience preferably with Lab experience in a biotech or medically related field.
• Relevant experience and accomplishment to dictate final position for which the candidate may qualify.
• Advantage if candidate is able to lead the shift team to meet the in-process demand samples turnaround time.
• Good understanding of HPLC and Empower software.
• Understanding and execution of spectroscopy, and other assigned methods which may include chromatography methods (HPLC), ELISA, PCR, CE, SDS-PAGE, IEF, icIEF, TOC, Protein concentration (A280 or SoloVPE), osmolality, potency methods, appearance and other physiochemical methods.
• Provide support in HPLC equipment maintenance and qualification.
• Well versed in cGMP regulations.

Job Description

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is seeking to hire an Assistant Manager responsible for overseeing and assisting in the technical and administrative operations of the school. The primary goal is to facilitate and ensure seamless and secure operation of the laboratory, enabling faculty, researchers, and students to achieve their academic and research goals in an effective, efficient, and safe manner.

Responsibilities:

• Support the school faculty, research staff and students in carrying out their research activities including operating, maintaining & training of various lab equipment.
• Upgrade, optimize and troubleshoot lab equipment.
• Design and set up undergraduate teaching experiments including preparing materials, performing lab trials, conducting and supervising laboratory lessons.
• Update lab manual and experimental procedure whenever there is a need.
• Guide junior support staff and teaching assistants to ensure the constant good quality of work deliverables.
• Ensure safety standards in the lab are compliant with ISO regulations and carry out regular lab inspections.
• Ensure adequate lab consumables and manage purchasing of materials and inventory control.
• Ensure good laboratory housekeeping and safe laboratory practices.
• Propose and source suitable equipment for undergraduate and research laboratories.
• Liaise with suppliers on equipment setup, repair and maintenance.
• Carry out strategic budget proposal, tracking expenses associated with lab equipment and consumables.

Skills and qualifications:

• Degree in chemical engineering or process or technology with at least 5 years’ experience
• Experience in setting up new lab or equipment is preferred
• Strong problem-solving and troubleshooting skills
• Experience in handling, operating and maintaining scientific & laboratory equipment such as ICP, Chemisorption and Physisorption Analyzers, Pumps, Chemical Engineering Unit Operation, SEM, TEM, Gas and Liquid Chromatography, etc.
• Conduct training for new users, guide inexperienced users in operation of laboratory equipment
• Support the manager to perform diagnostic tests and in-house repair process in the event of equipment failure, engage vendor for periodic calibration and preventive maintenance
• Effective record keeping of lab chemicals, consumables, assets and equipment maintenance records
• Laboratory support and management, with experience in writing standard operating procedures and risk assessments
• Manage projects and lab tours

Roles and Responsibilities:

• Identify and pursue new business opportunities to increase revenue and market share
• Develop and maintain relationships with customers to understand their needs and requirements
• Generate sales leads through networking, cold calling, and other channels
• Collaborate with operations teams to ensure excellent aftersales services
• Maintain accurate records of sales activity and customer interactions
• Meet or exceed sales targets and quotas
• Attend to customers’ enquiries promptly to ensure customer satisfaction and retention

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• 4 years’ sales experience in freight business
• Self-motivated and possess drive to meet sales target
• Good working network among customers
• Good communication and negotiation skills

Others:

· 5-day work week

· Company Transport: 2 ways from Jurong East

· Daily meal subsidy, medical, dental & insurance benefits

You will be working in Nippon Sanso Holdings Singapore company, part of the Nippon Sanso Holdings parent company. You will be reporting to the regional SEA+I IT & IS Senior Manager.

You will be responsible for leading the local IT teams across the SEA+I region to deliver exceptional IT client services to our group companies.

You will be the technology champion who can provide the roadmap and drive digitization, digitalization, and digital transformation in support of our business operations.

You will foster strong relationships with all internal and external stakeholders to deliver, manage and support quality IT services around the region.

Key Responsibilities

• Working with Regional and Local teams to deliver quality and secure IT services that are aligned with local business needs and meet regulatory and legislative requirements.
• Responsible for high quality, consistently clear and regular communications to promote the technology department and our services.
• Orchestrate and lead the local IT teams to work together as one single high performing agile team in support of the whole region.
• Work closely with vendors and service providers to innovate and manage highly cost-effective IT services.
• Create and monitor key performance metrics for continuous service improvement to deliver and exceed user expectations.
• Point of contact between Regional and Local teams to implement key initiatives for the organisation.
• Implement and maintain a Problem and Incident Management process across the SEA+I region
• Develop and maintain documentation, operational IT procedures, and troubleshooting steps
• Embrace and champion operational excellence at all levels of IT/IS operations in all the teams in the region

General Requirements

• Over 8 years experience in general IT and more than 3 years experience in regional IT client services management with global organizations
• Demonstrated experience in the leadership and management of IT staff across different countries and cultures.
• Experience in general IT governance (organizational management, technology evaluation, vendors management, program planning etc.)
• Project Management and decentralized team coordination experience
• Well-rounded IT technical knowledge across end user computing environments and ITIL service management
• Relevant certifications (e.g. Information Technology Infrastructure Library, Microsoft Certification, Certified Information Security and/or Project Management Professional, …) are a plus.
• Fluent in English, both spoken and written (C1 English level)
• Experience with different cultures and languages in Asia would be a plus
• Bachelor or Master degree (Computer Science) or equivalent through experience
• Flexibility to travel (25-30% travel)

Work Time Profile:

• Monday to Friday, 8.00 AM to 5.00 PM
• Saturday, 8.00 AM to 12.00 PM
• 5.5-day work week

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Bi-Annual Profit-Sharing
• Performance Bonus
• Staff Discounts on Seafood purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Duties:

• Develop and implement a comprehensive preventive maintenance program for the office building, production plant, and cold room warehouse
• Supervise Facilities and Maintenance staff in executing routine inspections, repairs, and upgrades to ensure optimal functionality
• Coordinate with external vendors for specialized maintenance services as needed
• Address emergency maintenance issues promptly to minimize downtime and disruptions
• Oversee the maintenance and repair of processing equipment, machinery, and other production-related assets
• Develop and implement a predictive maintenance strategy to reduce equipment downtime and enhance operational efficiency
• Collaborate with production managers to schedule maintenance activities during planned downtime periods.
  Keep accurate records of equipment maintenance history and performance
• Ensure that all facilities and machinery adhere to safety standards and regulations
• Conduct regular safety inspections and audits to identify and address potential hazards
• Collaborate with the safety team to implement safety training programs for maintenance staff
• Develop and manage the facilities and machine maintenance budget, ensuring cost-effective solutions and resource optimization
• Obtain competitive quotes for maintenance services and negotiate contracts with vendors

You need to have/be:

• Bachelor’s degree in Mechanical Engineering, Facilities Management, or a related field (preferred)
• At least 3 years of experience in facilities and machine maintenance, preferably in a food processing or manufacturing environment with supervisory responsibility
• Strong knowledge of maintenance best practices, safety protocols, and regulatory compliance
• Excellent leadership and supervisory skills with the ability to motivate and guide a maintenance team
• Effective communication and interpersonal skills for collaboration with cross-functional teams

JOB DESCRIPTIONS:

Coordinating internal resources and vendors for the flawless execution of projects

Ensuring that all projects are delivered on-time, within scope and within budget

Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in project scope, schedule and costs

Measure project performance using appropriate systems, tools and techniques

Report and escalate to management as needed

Manage the relationship with the client and all stakeholders

Perform risk management to minimize project risks

Establish and maintain relationships with third parties/vendors

Create and maintain comprehensive project documentation

Other adhoc duties assigned by the Director/ Top Management

JOB REQUIREMENT:

A degree in Civil/ Structural/ Mechanical/ Electrical Engineering or equivalent educational qualification

Project Management skills in Minor / Major Construction works

Minimum 2 to 5 years experience in the Construction or Site Mangement or Electrical Engineering fields

leadership skills

knowledge of computer operating systems

persistence and determination

the ability to use your initiative

to be thorough and pay attention to project details

excellent verbal communication skills and comfortable managing multiple tasks

to be a team player and have a problem-solving aptitude

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Manager / Assistant Director, Buildings & Facilities Management Projects in the Development & Estate Department. This is a 3-year contract position.

Manager / Assistant Director, Buildings & Facilities Management Projects (Development & Estate Department) [NIE]

Assist Head of the Development & Estate Department in the facility planning, facility development, renovation and upgrading of campus buildings and facilities and improvement/ addition & alteration (A&A) works. He/ she will also assist in operation, maintenance (facilities management) of campus buildings, infrastructures, and facilities.

Responsibilities:

· Responsible for overseeing project completion within the allocated budget and ensuring the realization of design intents.

· Conduct thorough assessment to determine the user's requirements for the project, encompassing their needs, preferences, desired timeline for completion, and the available funding sources.

· Appoint and oversee a team of consultants to guide the project design process, including architects, engineers, and other professionals as required.

· Engage consultants to develop cost estimates and prepare necessary documentation for tender procurement.

· Manage the procurement process by soliciting and evaluating contractor bids, ultimately providing a recommendation for the contract award.

· Manage and process any changes to the project's scope or budget that may arise during construction.

· Monitor the progress of construction work on a regular basis to ensure the project stays on schedule and proactively identify any potential issues that may arise.

· Ensure that all safety regulatory requirements and guidelines are adhered to and are in accordance with the proper governing authorities including the safety regulators and government laws in executing the projects.

· Conducting regular on-site supervision to ensure the work is carried out safely and maintains a high level of quality.

· Oversee the administration of the construction contract, which entails managing payments, change orders, and other contractual obligations between the project team and the contractor.

· Manages and supervises space planning matters.

· Plan, design, execute and supervise the required Renovation and Redecoration (R&R) works and A&A works.

· Assist in operation, maintenance (facilities management) of campus buildings, infrastructures, and facilities in Architectural and Building matters.

· Manage and execute other duties and responsibilities from time to time that are assigned by the Head and/ or the Institute.

Requirements:

· A University degree in architecture / building / civil and structural engineering / project management with at least 10 years of relevant working experience in construction management, project management, facilities management / real estate development or equivalent.

· Adequate knowledge in building construction and proficiency in reading construction drawings.

· Good project management skills, including expertise in project planning, budgeting, scheduling, risk management, and stakeholder engagement.

· Strong technical skills for checking and supervising professional consultants and various contractors. Seeks continuous improvement to design and processes through consistently challenging the status quo or value engineering the optimum solutions.

· Proficient in using AutoCAD / REVIT for design purposes.

· Adequate knowledge of procurement and construction contract administration.

· Self-motivated, with a positive working attitude, with ability to work with ambiguity and agility and a strong focus on customer satisfaction and stakeholder engagement.

· Strong team-player and demonstrate excellent interpersonal, communication, and leadership skills.

· Good analytical and problem-solving and critical thinking skills

Closing Date

The closing date of the advertisement is 23 February 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Medicine, Humanities, Arts, & Social Sciences, and Graduate colleges. Sitting within NTU, NTU Entrepreneurship Academy (NTUpreneur) provides entrepreneurship education within the University and the region.

The Asst. Manager, Overseas Entrepreneurship Programme (OEP) will manage and implement the operations of the global placement in NTUpreneur’s Undergraduate’s OEP. The responsibilities include engaging the overseas internship placement consultants; maintaining oversight of programme for compliance, quality, management and reporting purposes; facilitate to support the development of new startup partners in South East Asia to offer internship opportunities; support collaboration with key government agencies like Enterprise Singapore and EDB to promote collaboration and coordinate OEP outreach in conjunction with other undergraduate offerings in NTUpreneur to schools in NTU.

The incumbent will facilitate to ensure students receive a comprehensive and holistic entrepreneurship education by closely collaborating with the Undergraduate for Minor in Entrepreneurship and Second Major in Entrepreneurship programmes and Outreach teams.

1. Implement and manage the global placement operations of the OEP including oversight of global OEP representatives

2. Execute marketing and OEP Alumni Engagement Initatives

• Oversee the production of OEP’s marketing collaterals and execute strategies to encourage students’ participation and ensure materials present a consistent message of OEP as part of NTUpreneur’s Undergraduate programme.
• Strengthen the network with past and present OEP participants. Plan and coordinate outreach events, student workshops and OEP Alumni activities in conjunction with the MiE/SMiE (Minor in Entrepreneurship and Second Major in Entrepreneurship) team as part of NTUpreneur student engagement
• Collaborate with the outreach and MiE/SMiE teams in marketing and alumni engagement initiatives
• Engage various colleges and schools in NTU to increase awareness of OEP, MiE, and SMiE.

3. Contribute the planning and the execution of OEP to ensure a holistic and comprehensive entrepreneurship education

• Ensure that OEP is part of a holistic and comprehensive entrepreneurship education where students also enrol for the MiE or SMiE and co-curricular activities.
• Work closely and collaboratively with the leads of MiE/ SMiE and outreach to achieve NTUpreneur’s entrepreneurship educational mission.

4. Provide support to maintain good relations and effective partnerships with stakeholders and government institutions

• Provide support to maintain good relations between NTUpreneur’s OEP and key government funding agencies
• Facilitate to develop partnership with government agencies to engage startup ecosystems overseas.
• Support the collation of reports for OEP team when needed by government ministries and statutory boards.

Job Requirements

• A Bachelor degree in any discipline
• Knowledge in a SEA language will be advantageous as the individual is required to work and communicate with the regional stakeholders
• Strong understanding of the education approach to entrepreneurship is essential
• Good understanding of the startup ecosystem and overseas startup landscape
• Good understanding of the startup founder’s mindset, the startup journey in its scale and operations and the capability gaps in scaling up
• Experience in Institutes of Higher Education or its equivalent
• Experience in working in or with startups, VCs, accelerators or incubators, and experience in dealing with government agencies, foreign trade missions and embassies
• Good command of written and spoken English for communication with overseas stakeholders
• Good communication skills and ability to engage senior company management
• Highly driven and willingness to work in a fast-paced environment
• Willingness to collaborate with other teams in NTUpreneur to ensure a holistic and comprehensive entrepreneurship education
• Willingness to provide mentorship and guidance and enjoy working with young audience

1. Manage Foundation’s global communication strategy

• Build and execute annual communication strategy and budget to enhance knowledge of organisation’s work in core countries
• Lead on design and execution of annual communication plans for Indonesia and Singapore
• Oversee design and execution of annual communication plan for Nigeria

2. Lead Foundation’s external communication and representation

• Strengthen Foundation’s presence and narrative, including through:

1. Ishk’s Instagram and LinkedIn pages
2. Ishk’s website

• Cultivate strategic partnerships to share our work e.g. with media houses, storytelling outfits, conferences or panels
• Develop and share annual update of Foundation’s activities through:

1. Annual Report and Video
2. Presentation to Ishk’s Board of Directors and the Tolaram Family Assembly

• Review and endorse key communications that represent the global brand, including:

1. Visual materials e.g. brand videos, documentaries
2. Written materials e.g. publications, features, speeches, network profile
3. Media coverage

3. Oversee Country Team’s external communications

• Ensure the following across organisation:

1. Cohesive narrative
2. Accurate impact reporting
3. Consistent visual brand application
4. Quality storytelling

• Review and endorse external communications:

1. Visual materials e.g. brand videos
2. Written materials e.g. publications, features,
3. Physical branding e.g. infrastructure

4. Manage Employee Engagement Initiatives

• Manage the annual Pass-it-On (PIO) strategy and budget
• Maintain related communication materials and coordinate outreach
• Manage roll-out, due diligence and execution, supported by the Programs Team
• Lead on community building for PIO grant recipients

5. Support internal communication and culture-building initiatives

• Support communication to Ishk’s Board of Directors, including curating monthly and quarterly updates
• Plan program and content of annual team retreat with Chief Executive Officer and oversee the execution of the retreat
• Coordinate monthly Team Huddles

6. Manage communications-related administration

• Maintain brand repository and guidelines for use of the Foundation’s branding
• Update onboarding pack for the Foundation quarterly and organise onboarding within Singapore
• Manage communications-related software i.e. Zoom, Grammarly, Canva, Dropbox, Adobe
• Review relevant policies at the global level e.g. personal data protection
• Manage general enquiries inbox and redirect communications to relevant team members

7. Learning, development and network building

• Represent the Foundation to share about our work at relevant forums and events
• Develop and maintain a network of peers in communication and social impact for learning and growth
• Attend educational and networking opportunities to upgrade professional skills and knowledge related to Ishk’s focus areas, strategy and social impact communications

Skills

• Strong applied knowledge in social media, marketing and communication
• Strong written and verbal communication and presentation skills
• Ability to train and advocate for effective communication skills across organization
• Nuanced understanding and experience in strengthening culture and setting processes in an organisation
• Basic proficiency in graphic design, videography and photography

JOB PURPOSE

this position is to provide customer service and support for all RFID hardware and software products as required and to effectively project manage future related projects to ensure optimum customer support is provided. This position will also actively conduct product QA / QC testing and will support the Company Sales division for related product development needs and requirements.

MAJOR RESPONSIBILITIES/TASKS

• Installs, maintains ,upgrade RFID systems at Customer throughout the ASEAN if necessary.
• Perform final inspection to ensure proper operation after product installation.
• Provide technical support a. On site b. Via email c. Via telephone d. (During contracted support hours and after hours where relevant) e. Some regional travel on very short notice is required.
• Provides on-site and/or remote technical support for installed RFID systems
• Provides timely technical assistance to customer queries and requests
• Provides assistance to Sales and internal departments as required
• Ensures the demo system is available for customer demonstrations at all times
• Ensures the test system is available at all times
• Supports the global software systems test team’s QC process before new product releases and report bugs and issues to R&D in a formalized manner
• Works with the development and team to support system-related projects and provide any technical knowledge about operating systems, networking and security
• Supports to suggest improvements to the RFID product portfolio and maintain “wish lists” for future development that will help expand the reach of the technology
• Participate in the global technology survey related to Information Technologies
• Communicate to R&D the IT environment trends and policies implemented by customers as they relate to the Company’s RFID product portfolio
• Any other ad hoc duties assigned by Company management
• Repair and maintain RFID products within service inventory.
• If in-house repair is not possible, able to liaise with vendors for necessary repairs.
• Resolve problems encountered during installs.
• Required to perform duties outside of standard office hours and days of the week.

MINIMUM SKILLS AND ABILITIES

• Able to handle several tasks and deadlines concurrently.
• Able to exercise independent judgment and make decisions accordingly
• Able to guide one’s own work flow, priorities, resources and / or performance without external controls or influences
• Able to recognize and appropriately handle confidential matters
• Able to manage goals and projects with the standard Project Management methodologies and tools including phasing and planning
• Positive attitude
• BS in computer science or related technology
• Ability to effectively prioritize and execute tasks in a fast-paced environment
• Ability to work effectively across functional / geographic groups and teams to ensure requirements are met
• Well-developed analytical and problem-solving skills.
• Solid interpersonal and collaborative skills.
• Demonstrated ability to plan, organize, and drive improvement initiatives in a matrix environment\
• Intermediate Microsoft SQL Server databases (Microsoft Certifications preferred) 1-2 years’ experience
• Intermediate in the Servers Operating systems especially in Microsoft Environment (Microsoft Certifications preferred)
• Proven knowledge with the network environments, infrastructures and the security, including the network protocols and the firewall
• Additional experience with software or systems Test & Quality Controls will be much appreciated
• Involve on any data migration project would be advantages

WORKING CONDITIONS

• Standing, walking, bending, twisting, and reaching to carry out essential duties of job is required.
• Occasional lifting / carrying of objects with weights of twenty to fifty pounds
• Occasional travel, including some international travel, will be required

Job Duties and Responsibilities:

Reporting to the Head of Operating Model Transformation, he/she is responsible for the planning and execution of projects for the waterfront transformation to support the next generation multipurpose port businesses and operations.

Plan, drive and implement projects/programmes

• Drive actions based on business requirements such as new process set-up, pilot run and product testing.
• Project management and delivery. Ensure projects are well structured, planned and executed.
• Engagement with relevant stakeholders to understand requirements and concerns.
• Lead conceptualisation of frameworks and develop end-to-end processes to drive projects forward.
• Responsible to drive supply chain roadmap to adapt to port ecosystem strategies.
• Propose and present to both ground personnel and senior management.
• Ownership of plans and initiatives to organize and coordinate regular sessions where required.
• Conduct post project evaluations and identify areas for continuous improvement.

Others

• Provide support to other on-going projects, assisting where required.
• Willingness for cross-functional development to drive transformation at the waterfront.

Job Specifications:

• Diploma or Degree in Business, Operations Research, Maritime, Engineering,
• Proven experience with project/programme management is preferred
• Proven experience in process re-engineering and /or operational excellence is preferred.
• Comfortable with numbers and performing analysis on large datasets.
• Ability to deal well with uncertainty, resistance, and conflicts.
• Proficient with MS Office software and willingness to learn new software systems.
• Self-motivated, process driven, ability to deliver results under stressful and challenging conditions
• A good communicator, outgoing, and able to engage others across diverse cultures

Job Description:

• Site project management
• Overall project planning, scheduling,monitoring and updating to meet project completion targets
• Overall in charge of company soil investigation projects
• Daily site activities planning, preparing work breakdown, daily site operation, site coordination, monitoring and reporting work progress
• Liaising with main contractors, consultants,sub-contractors and suppliers
• Supervision of sub-contractors for daily construction
• Handling inspection related works

Requirements:

• Bachelor's degree in Civil Engineering/Geology or equivalent with minimum 5 years relevant working experience in a similar role
• Good Proficiency in English
• Knowledge of geotechnical engineering or soil data interpretation or Singapore Geology
• A good team player, Self-Driven and willing to take responsibility for assigned tasks as project manager
• At least 5 Year(s) of working experience in the related field is required for this position
• Preferably Manager specialized in Engineering/Civil/Construction/Structural or equivalent

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Carry out maintenance activities such as:

• Servicing of equipment such as centrifugal pump, diaphragm pump, replacement of mechanical seal, pump alignment, rigging & lifting.
• Perform repairs and other maintenance activities to specified specs and standards per procedure.
• Able to perform predictive maintenance and data collection for field equipment
• Able to perform QC equipment maintenance and troubleshooting such as freezer and incubator.
• Attend to equipment breakdown and preventive maintenance on short notice during weekends/public holidays.
• Support equipment inspection with vendor representative on tanks, column, pipelines and centrifuge as per RSTO Visual Inspections standards.
• Repair and replace damaged parts to bring equipment back into service timely to support continuous production planning.
• Perform minor piping modification and rebuild of MRO spare part.
• Perform polishing and passivation of vessel internal surfaces according to RSTO procedure.
• Maintain all machine shop tools and equipment such as, and not limited to, welding set, working tooling, lifting gear.
• To actively participate and perform workplace 5S housekeeping.
• Able to contribute and implement Safety Improvement Ideas for CI projects works together with System/Equipment Engineers.
• Perform tasks as defined in the Maintenance Work Orders for assigned equipment or system.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Job Qualifications:

The following trainings shall follow the latest applicable WSH regulations

• Scissor Lift/Vertical Personnel Platform - Operator
• Confined Space Operation - Worker
• Work at Height – Worker

Job Requirements:

• Willing to perform shift hours as required.
• Minimum of 3 years working experience, including GMP and Pharmaceutical environment
• Proficiency in spoken and written English.
• Computer literate on Microsoft Office, Email operating system, CMMS software.
• Working experience in handling of hazardous chemical.
• Working experience in basic welding and fabrication work.
• Preferred working experience in handling of Electro-polishing Equipment.
• Preferred experience in operating digital video scope.
• Preferred experience in handling homogenizer and centrifuge equipment.
• Preferred work experience in GMP and Pharmaceutical environment.
• Able to interpret P&ID, LOTO mark-up drawings and perform physical Energy isolation processes.
• Able to perform confine space vessel related work.
• Able to support night shift and outside office hours as assigned by RSTO or Task Supervisor.
• Willing to accept 1-Year contract basis.

Role:

A Quality Assurance Manager at HOPE Technik will play a crucial role in ensuring the highest standards of quality for robotics, automation, and special vehicle projects. This individual will be responsible for leading and developing the Quality team, implementing quality assurance policies, and continuously improving processes to meet and exceed industry standards.

Key Responsibilities:

1. Team Leadership and Development: Build, train, and lead a team of quality assurance specialists.
   Foster a culture of continuous improvement and learning within the team.
   Conduct performance reviews and facilitate professional development opportunities.
   
2. Quality Assurance Strategy and Implementation: Develop and implement quality assurance policies and procedures.
   Collaborate with engineering and project management teams to integrate quality assurance into all phases of the development lifecycle.
   Ensure quality objectives are met by setting, monitoring, and enforcing standards and protocols.
   
3. Project Support and Quality Control: Provide expert guidance and support in quality planning for new projects, particularly in robotics, automation, and special vehicles.
   Oversee the inspection and testing of products to ensure adherence to established quality standards.
   Directly manage critical issues with product quality, providing immediate corrective actions and long-term solutions.
   
4. Continuous Improvement: Regularly review and analyze quality data and feedback to identify trends and areas for improvement.
   Implement innovative solutions and quality improvement practices.
   Stay informed of the latest industry trends, technologies, and quality assurance methodologies.
   
5. Compliance and Documentation: Ensure all quality assurance activities comply with industry regulations and standards.
   Maintain comprehensive documentation of quality assurance activities, tests, and outcomes for accountability and continuous learning.
   
6. Stakeholder Engagement: Communicate effectively with all levels of the organization, including senior management, engineering teams, and project managers.
   Build relationships with suppliers and external partners to ensure quality standards are understood and met.
   

Qualifications:

• Bachelor's or master's degree in Engineering, Quality Management, or a related field.
• Proven experience in quality assurance, preferably in the fields of robotics, automation, or vehicle engineering.
• Strong leadership skills with experience building and managing teams.
• Excellent problem-solving, organizational, and communication skills.
• Knowledge of quality assurance methodologies, tools, and regulations.
• Certification in Quality Management (e.g., CQM, CQE) is a plus.

Tuas and Biopolis, Singapore

ScaleUp Bio is seeking a highly skilled and experienced Quality System Specialist/ Assistant Manager to join our team. The Quality System Specialist/ Assistant Manager will be responsible for establishing and maintaining quality / food safety related systems. These can include document control, change control management , customer complaint, and various audits. The successful candidate will cover both of our facilities at Biopolis (Singapore) and Tuas (Singapore), and will be reporting to the QA/QC Manager.

Your Responsibilities:

• Assist QA Manager in the implementation of food safety and quality systems, actively participate in food safety efforts and ensure all activities conform to good manufacturing practices.
• Manage, plan, implement, and continuously improve the Food Safety/Quality programs in the Scaleup Bio facilities.
• Serve as the Food Safety Team member and is actively involved in all HACCP Plans.
• Responsible for management of the Supplier Programs including complaints management and feedback.
• Manage the conduct of local supplier audits to ensure that suppliers are qualified.
• Lead Change Control Management.
• Manage Document Control Program
• Manage the local Mock Recall exercise
• Assist QA Manager in crisis situations, such as a potential product recall, high profile customer complaint.
• Set up, implement, and maintain HALAL Assurance System. Main liaison with MUIS (Majlis Ugama Islam Singapura).
• Manage the conduct of internal audit program and ensure compliance to requirements of GMP / HACCP pre-requisite programs, Quality systems, Halal assurance system.
• Assist QA Manager to prepare for external audits and ensure agreed audit findings are corrected and preventive measures are put in place.
• Manage the customer complaint handling system – evaluation, investigation and corrective/preventive action planning, implementation and monitoring.
• Work with multi-disciplinary teams to ensure the progress timeline.
• Ensure safe working practice in research labs, pilot plants, and manufacturing facilities to meet or exceed safety goals.
• Any other tasks related to quality system, as assigned by QA Manager.

Your Profile:

• Bachelor degree with 5+ years’ experience or equivalent in Food Science / Food Technology or related field.
• Industrial experience is desired
• Experience in setting up quality system and food safety system in food industry.
• Trained in HACCP/ FSSC 22000 internal audit.
• Lead auditor certification would be a plus.
• Familiarity with microbial communities and fermentation process would be a plus.
• Strong communication and organization skills, be able to multi-task and exhibit a strong sense of urgency in order to accomplish daily tasks.
• Be self-motivated with the ability to manage time and priorities; must be able to work independently in a team environment, maintain a positive attitude
• Strong writing skills and be fluent in English.

Job Description:

- Proactively identify and explore new opportunities for the organization to maximize its impact and deliver on its mission, including creating and developing programs, campaigns, projects and partnerships

- Provide additional training regards wildlife populations, wildlife rescue operations and regulations including wildlife protection laws

- Develop and maintain selling and coaching skills to enhance team effectiveness. Providing guide, motivating and training team members in all aspects of their job requirements

- Contribute to the development and implementation of initiatives to improve performance of the sales team

- Regularly evaluate the progress and impact, rethink approaches with company's specialists and other professionals when necessary, decrease barriers and maximize results

- Work closely with specialists and other stakeholders. Leverage their viewpoints and skills to find positive outcomes

- Achieve growth and hit KPI dashboards, targets and measurement of sales force efficiency and effectiveness

- Initiate and maintain appropriate level of communication with internal and external customers

- Analyse and evaluate sales data, market and competitor activities to develop plans to increase sales

- Represent organization to strengthen its brand and communicate its vision, mission and explain about wildlife rescue operations

- Perform any other duties assigned

Requirements:

- Responsible and Proactive

- Physically fit

- Singaporean/PR

- Passionate about wildlife protection

- Self-driven and motivated

Summary

The SQA Manager for Value Engineering will be responsible for evaluation of value engineering efforts on current products and achieving strategic quality goals following the launch of new developments (NPIs) and existing products. Key responsibilities will include working with the team to drive business stakeholders’ priorities participating in plans to successfully support all active products in the areas of cost reduction, supply chain support, and participate in design for in-sourcing projects. with key technologies.

Key Accountabilities

• Makes day-to-day decisions and works collaboratively with direct reports and cross functional leaders to ensure Value Engineering changes do not affect product performance.
• Schedules and assigns work to staff members and contributes to the improvement of processes and procedures.
• Maintains records of test results, defects identified, and other key metrics related to product quality.
• Analyzes quality control test results and offers feedback and interpretations of those results to production, engineering, business leads and staff for all PerkinElmer products (Mass Spectroscopy, ICP OES and GC products).

Requirements

• Bachelor of Science degree or equivalent required.
• 2-5 years analytical instrumentation experience.
• Statistical analysis capabilities a plus.
• Excellent verbal and written communication skills; requires interaction with managers, supervisors, engineers in a fast-paced environment.
• Demonstrated ability to succeed in a fast-paced environment, working on multiple projects with constantly changing priorities and deadlines.
• Self-starter with the ability to prioritize, multi-task, and take ownership of projects, performing job requirements with minimal oversight and attention to detail.
• Positive attitude, high energy and troubleshooting skills.
• Fully responsible for significant/challenging deliverables keeping management informed of progress and strategy.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management services and workforce solutions, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

We are looking for a Human Resource Manager to join our Group HR team to support the manpower needs of the Group through the next phase of the growth and development roadmap.

Work Location

• Jurong East (5 minutes walk from MRT station)

Jobs Responsibilities

• Develop and implement HR strategy and planning, lead. manage and oversee the full spectrum of Human Resources functions such as recruitment & selection, compensation and benefit, staff relations, performance management and training & development;
• Ensure that talent management programmes and incentive schemes are in place which would include ensuring a robust performance management system and coaching of key staff for better performance;
• Participant in the review and update of HR policies, SOPs and processes across the organization;
• Work closely with various departments as the HR Business Partner to provide general HR and administrative support;
• Ensure compliance with all company policies and government regulations pertaining to employment practices and regulations;
• Liaise with internal and external auditors during company’s audit cycle for HR functions;
• Responsible for company business licence and accreditation application, renewal and related audits;
• Other ad-hoc duties as assigned by the Management

Requirements

• Degree in Human Resources Management, Business Administration or equivalent;
• At least 5 years of relevant experience in HR generalist role for an organisation in Singapore; experience at managerial level is a distinct advantage;
• Strong interpersonal skills with the ability to work with various groups of stakeholders and staff;
• Possess a high level of responsibility and integrity;
• A team player who is meticulous, resourceful and independent worker;
• Possess strong spoken and written communication skill.

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• You may refer and access our website for more information.

Responsibilities:

Work with the Head of Sales & Management team to develop and execute sales plans and strategies to win new customers and expand share of wallet in target markets.

Build sales pipelines & budgets, track performance against targets, and undertake sales activities to meet or exceed sales targets through profitable growth.

Identify key decision makers and influencers of target customer accounts; develop new business relationships and foster existing ones.

Use consultative selling skills to develop proposals that meet customers’ needs based on Greenpac's range of products and services, including Total Packaging Solutions, logistics and sustainable packaging.

Analyze project financials and viability (revenue, margins, profitability, contracts) and prepare business case (pricing and costs) for approval by Management.

Work with Customer Service, Procurement, Production and Operations teams to ensure solutions, products, and services as sold to customers are executed and delivered impeccably.

Proactively manage all customer relationships and resolve issues expediently.

Organise regular business reviews and initiate activities to maintain good relationships with key customers.

Monitor competitor activity and gather market intelligence; stay in touch with industry trends and developments and adjust sales strategy accordingly.

Prepare and present periodic sales reports and updated forecasts for Management review.

Requirements:

A Degree or Diploma in any discipline.

Minimum 5 years of working experience in sales, business development, consultancy, solution design or commercial roles.

Preferably with background in packaging, manufacturing, or logistics environment.

Strong business development, selling, communications and people management skills.

Demonstrated business acumen, resourcefulness, and ability to solve problems.

Anyone seeking a new challenge and desires to be a change agent for a greener world.

Based in Tuas Company (Transport provided)

Benefits:

• 37.5 hour work week (additional hours is OT-payable)
• $90 quarterly allowance to buy Coca Cola products
• 18 days Annual Leave
• Shift working hours (Rotating shift hours, Mon - Fri, 730AM - 4PM / 330PM - 12MN)

Pacific Refreshments Pte Ltd (The Coca-Cola Company) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth - having completed the construction and expansion of our site towards doubling our manufacturing capacity in recent years. We have also embarked on our digital transformation journey, striving to be the Lighthouse for the Consumer Products Supply (CPS) plants in Asia and to be a leader in digital transformation.

Pacific Refreshments Pte Ltd is a winner of the ‘2020 HR Asia Best Companies to Work For’ Award.

Job Summary

The main function of this job is to generate maximum output of quality products through effective use of assigned resources and assets. To achieve this goal, this position:

• Looks at optimizing production, yield and product quality.
• Implement and maintain quality systems, improvement projects and other initiatives and tasks in line operation.

Operations

• Achieve line and batch efficiency and output requirements
• Maximize output by reducing downtime through monitoring and controlling changeover time.
• Produce the right quality by managing all quantity according to the process order.
• Ensure proper product labelling, coding and other information accurately.
• Carry out the right cleaning, sanitation and GMP according to Quality System requirements.
• Proper handover before going on leave / changeover shift.
• Follow strictly safety and environment requirements at the workplace.

Job Requirements:

• Diploma or NITEC qualifications in Engineering, fresh graduates are welcomed to apply
• Good communications in English
• Team player

If this sounds interesting and you like to explore, we look forward to meeting you!

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Medicine, Humanities, Arts, & Social Sciences, and Graduate colleges.

Responsibilities:

The Asst Manager, Entrepreneurship Development Programme (EDP) will execute the EDP of NTU Entrepreneurship Academy (NTUpreneur) to promote and market courses, recruit participants, oversee instructors and outreach activities, manage timetabling and other related matters to ensure smooth operation of the programme. The Asst Manager is required to ensure and provide participants and instructors with good operational and administration support of the programme. The incumbent will be required to source external funding and support from the government for CET grants, submit and seek SSG’s approval for subsidies on new courses. S/he will generate monthly reports to the Director of NTUpreneur, track expenses and cost to ensure business viability, without compromising the quality and the outcome of the programmes.

Develop new Continuing Education and Training (CET) courses and promote NTUpreneur’s CET courses to attract participants

• Strategically position NTU Entrepreneurship Academy’s Entrepreneurship Development Programmes (EDP) in the marketplace.
• Collaborate with NTU faculty and industry practitioners to develop relevant courses and activities.
• Acquire and procure external funding and subsidies for programme development.
• Mobilise internal stakeholders to design training programmes that meet funding and subsidy requirements. Play an integral role in strategic planning and programme development.

Excellent Programme Delivery to ensure good learning experience

• Oversee day-to-day operations, including class and classroom management.
• Attend to ad-hoc and urgent enquiry and help to solve problems as and when required.
• Provide on-site support and serve as the primary contact point for programme participants.

Oversee EDP’s marketing and publicity efforts

• Create a marketing plan and strategies to target at the right audience effectively.
• Draft and design publicity materials.

Engage in the Planning of the Programme for future growth

• Actively engage in and provide insight in policy and operational discussions at a team level, where required.
• Initiate in discussions with prospective corporate clients or individual participants.

Oversee Instructor and Mentors’ Schedules and Engagement

• Facilitate to increase instructors and mentors’ pool.
• Arrange and coordinate with instructors and facilitate on-site operations where required.
• Plan time-table schedule for staff and students.
• Administer and compile instructors’ evaluations.

Ensure corporate governance

• Facilitate the planning of the annual budget exercise.
• Set targets to ensure programme viability against cost of staff.
• Track financial progress to ensure proposed financial targets are met.
• Provide support in the annual audit exercise.

Requirements:

• Bachelor degree in any discipline
• Knowledge in entrepreneurship and the start-up ecosystem
• Knowledge and experience in running CET programmes
• SSG funding application processes
• Budget planning and revenue projection
• Preferably with 3 to 5 years relevant work experience in CET management/ administration
• Demonstrated ability to build and maintain relationships with diverse stakeholders
• Experience in working with professors, government agencies and international organisations will be advantageous
• Excellent oral and written communication skills
• Capability to work independently to drive the execution of projects with the team
• A comprehensive network of industry contacts, including government, large corporations, SMEs and the start-up community would be an advantage
• Demonstrated resourcefulness, strong problem-solving skills, and the ability to multitask efficiently, even under tight deadlines
• Creative and ability to conceptualise and develop educational programmes that meet industry needs
• Meticulous and eye for details in planning and organising programmes
• Energetic and passionate about the business of executive education

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).