You will support the fundraising efforts and develop win-win fundraising partnerships with internal and external stakeholders for Singapore General Hospital. You must be familiar with the gift cycle, including initiating contact, cultivating potential donors, creating solicitations, writing proposals, and stewarding donors. You will lead and implement strategies to secure philanthropic funding for research, education and patient care. You will also perform Secretariat duties to support the board.

Job requirements

• University Degree in Marketing, Communications, Business Administration or related field
• Minimum 8 years of working experience with at least 3 years of relevant work experience in fundraising, donor relations and stewardship
• Energetic, self-motivated with strong multi-tasking and organisational skills to effectively work with diverse groups
• Strong interpersonal, verbal and written skills and the ability to collaborate and build alliances
• High in customer service orientation, personal motivation and commitment to drive philanthropic support
• An active listener with a strong ability and belief to maintain a high level of confidentiality with respect to stakeholders, colleagues, prospects and donors.
• Candidates with more experience will be considered for the higher position

Roles and Responsibilities:

Support the Director, Research and Manager, Research to oversee and implement the research programmes and initiatives of the National Dental Centre Singapore (NDCS) and the Oral Health Academic Clinical Program (ORH ACP) in the following areas:

Grant management

• Support grant applications and manage research grants awarded to NDCS
• Maintain the research dashboard on grant matters
• Compile and gather research metrics from clinicians and researchers
• Facilitate key performance indicators tracking
• Draft progress reports
• Support and manage the Grant Finance System and Procurement System
• Monitor grant budget and utilization
• Handle grant variation matters
• Handle procurement matters e.g. Invitation to Quote (ITQ), Waiver of competition (WOC)

Research operations and support

• Formulate, maintain and implement research-related policies and standard operating procedures
• Correspond with IT to troubleshoot system-related issues
• Correspond with relevant research agencies/personnel and other stakeholders
• Handle incident reporting for lab-related incidents
• Lab safety and point of contact for lab audits

Requirements:

• Bachelor’s degree in Life Sciences, Biological Sciences or other related field with preferably at least 1 year of relevant working experience.
• Experience with grant management is preferred.
• Experience with budget preparation and KPls reporting to agencies would be advantageous.
• Meticulous and responsive with excellent communication and writing skills.
• Able to prioritise workload and meet strict deadlines.

Responsibilities:

• Manage the financial & contractual of all projects from pre-tender to post contract phases including quantities, variations, cost estimates, monthly claims, final accounts etc
• Work closely with Project Manager in preparing monthly updated project costing
• Develop suitable subcontract conditions for specific project requirements
• Prepare project budgeting and costing reports
• Responsible in cost estimating, quantity take off, claims preparation, variations and final accounts.
• Review of contracts, prepare tender & contract documentations, tender analyses & reporting, measurement etc
• Review sub-contractors claims and materials on site
• Standardize all agreements (e.g. subcontracts and joint ventures) with alignment to contract policy

Requirements:

• Degree in Building/ Construction Management/ Quantity Surveying or its equivalent.
• Minimum 3 years of relevant experience in construction industry.
• Strong in arbitration and negotiation skills.
• Good understanding & knowledge of contracts law and its application.
• Preferably well versed in various form of contracts such as PSSCOC, SIA and FIDIC as well as other international form of contracts.
• Preferably conversant in using CostX and/or Glodon Cubicost measurement software.
• Strong communication and presentation skills.
• Only Singaporean

If you have the drive and capabilities, please apply with a detailed cv to our career portal at:

https://hrsembcorp.darwinbox.com/ms/candidate/careers/a64e45e3938ee2

Only shortlisted candidates will be notified. Thank you for your interest.

Job Description

1. Manage and lead a team of engineers, coordinators and draftsman for a D&B project.
2. Manage the domestic C&S consultants to meet project program, design deliverables, and ST submission
3. Manage, evaluate and advise on appropriate civil and structural engineering solutions proposed by consultants to meet the project objectives, requirements, budget, specifications and code requirements.
4. Review and value-add to the designs/specifications/drawings submitted by consultants and contractors to ensure structural integrity, quality, compliance and value for money
5. Oversee structural works, coordinate with client's, consultants and sub-contractors on structural matters
6. Attend consultant and site meetings with the Project Team and conduct inspections on site to ensure that the civil and structural engineering works carried out by the contractors meet the desired quality/workmanship, specifications, code requirements and the projects are completed on time and within budget
7. Lead and manage C&S project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes
8. Assist and supervise the preparation of structural coordination and rebar shop drawings for the project to be used on site for production
9. Monitor shop drawing progress and provide support to production team
10. Issuance of RFI & Site-Design Amendments
11. Ensure timely completion and good quality of works
12. Any other ad-hoc duties and tasks as may be assigned

Job Requirements

1. Minimum 5 years of relevant work experience as structural manager role. Experience in PPVC D&B projects is a plus
2. Degree holder in Civil Engineering or equivalent
3. Skill in Autocad & Revit is a plus

The Account Manager will focus on generating leads, building and maintaining relationships with existing customers, representing the Company's products and services and providing support to close sales. The Account Manager will strategically identify and proactively engage in business and sales opportunities to achieve identified sales related objectives while supporting the Company promotions and campaigns. We are looking for an ambitious self-starter to be part of a fast-growing company that rewards self-direction, celebrates innovation, and bends the trajectory of an industry in favor of our clients.

PRIMARY RESPONSIBILITIES

• Prospect, identify and build relationships with potential new clients and key decision makers Manage and engage existing clients to drive further business growth
• Manage sales process through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning
• Consult with clients and prepare proposals and quotes based on their needs
• Maintain knowledge of the market and competitors
• Manage sales through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning
• Keep up-to-date knowledge of Curvature products, technology and providing detailed advice and information to customers to help formulate direction
• Build strong relationships with customers, vendors, partners and colleagues
• Provide efficient, friendly and proactive customer service
• Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions
• Continually look for ways to improve response times and quality of information
• Track all sales activity in the pipeline management tools
• Utilize strategic probing to identify, evaluate, and communicate/recommend or discuss alternative business solutions or adjustments to the requirements
• Effectively balance demands from multiple stakeholders and short-term and long-term priorities
• Clearly and effectively articulate compelling value propositions and solutions for Curvature’s products to meet client requirements.
• Effectively demonstrate value proposition in person, on conference calls, or using screen share technology.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in a related field such as Business, Marketing, Finance or IT
• Demonstrated new business sales expertise with proven results
• Experience in the IT industry, specifically in sales and/or contract management
• Independent and self-motivated with the ability to work remotely and independently while achieving results
• Demonstrated experience with Customer Relationship Management (CRM) and order management systems such as SalesForce and Oracle to manage sales process
• Excellent written and verbal communication skills with the ability to build customer relationships
• Ability to work and promote a positive team environment
• Results-oriented individual with the ability to multi-task and remain calm in a fast pace environment
• Ability to respond to rapid change, perform duties with accuracy and with a strong degree of urgency
• Excellent organizational skills and the ability to solve problems and meet deadlines
• Fluent in Korean language

Work Location : Pasir Panjang

6 months Contract

Responsibilities

• Lead strategic plans for managed accounts by identifying customer needs, driving product adoption, and delivering solutions to customer challenges. Develop and pitch opportunities for key customers. Take ownership for driving/delivering against the business objectives and contribute to team success.

• Plan and execute prioritized work in strategic plan for managed accounts, selecting appropriate methods to most effectively achieve plan objectives. Troubleshoot customer problems with minimal assistance and triage, when necessary. Utilize strong understanding of customer business objectives to offer strategic support and appropriately challenge where necessary. Support adoption of best-available Google solutions for customer needs.

• Lead strategic plans for managed accounts by identifying customer needs, driving product adoption, and delivering solutions to customer challenges. Develop and pitch opportunities for key customers. Take ownership for driving/delivering against the business objectives and contribute to team success.

• Identify key stakeholders within Google to build a network and contribute to cross-team collaborations. Develop relationships with supported customers, acting as a point of contact for customers around all key areas.
  
  
  Knowledge
• Stakeholder management strategy
• Operations management strategy
• Customer conversations
• Customer Research
• Data-driven analysis and reporting
• Knowledge of tools (e.g., dashboards, customer relationship management tools) that can help provide analysis and optimization insights
• Persuasion skills
• Sales analytics for account managers
  Analyze internal (e.g., maintaining pipelines, account-specific internal metrics) and external data and leverage existing tools/resources as appropriate and collaborate with cross-functional project teams (e.g., analytical leads) to prepare data and to structure and execute analysis.
• Identify revenue and growth opportunities

Skills

• Ability to positively influence individuals in a customer/suppliers organization who can help others make a conscious decision on the proposed product, service, or solution.
• Ability to leverage standards-based business practices to ensure materials, equipment, and technology deliver efficient and effective business outcomes.
• Ability to analyze and apply industry, market, and organizational information to strategies and plans.
• Ability to utilize open, closed, and leading questioning techniques to understand underlying beliefs, motivations, and causes for behaviors, needs, and desires. Knowledge of the customers organization, industry, competition, and end-customers.
• Ability to combine technical and financial data to differentiate and position the value of company products, services, and solutions to create competitive advantage. Knowledge of internal company tools (e.g., dashboards, customer relationship management tools) that can help provide analysis and optimization insights. This includes staying up to date on the latest tools and how they can add value or uncover new opportunities with customers.
• Ability to gain commitment to a product, service, or idea from partners, customers, suppliers, and/or stakeholders using data and appropriate communication or storytelling methods.
• Ability to establish or adapt sales/partnership strategies by integrating and applying ones understanding of the customer, competitive intelligence, external trends, and data from lagging/leading metrics. This includes knowledge and application of basic sales/partnership concepts and techniques (e.g., discovery, qualifying individuals, relationship mapping, objection handling, upselling, closing, outreach).
• Ability to articulate how customers and partners can use company products, services, and solutions to identify needs, solve problems, and drive growth.
• Experience working with advertisers, agencies, and/or clients. Excellent leadership, organization, communication, interpersonal and teamwork skills. Thought leadership on digital advertising ecosystem (advertisers, agencies, platforms or clients) In-depth knowledge of advertising productsis a plus.
• Excellent analytical and problem-solving skills.
• Ability to deliver results under pressure and show dedication to client services.
  

Duration: 6 months
Working Schedule: Hybrid model (3 days WFO and 2 days WFH)
Working hours: Usual Monday to Friday 9am to 6pm

Responsibilities

• Execute processes and drive projects that have well-defined scope, effectively managing the activities that lead to successful outcomes of immediate team objectives.
• Consolidate information into a central location including stakeholders, plans, prioritized objectives, estimated task durations, risks, schedules, and dependencies.
• Develop the ability to adjust to deliver results on time using discretion and independent judgment in determining appropriate steps.
• Monitor and communicate progress, risks, and mitigations for defined programs and tasks.
  Proactively seek out guidance and apply existing best practices to improve existing programs and keep projects on track.
• Align stakeholders on decisions and changing circumstances.
• Support an established program within and across an organization
• Develop the ability to identify stakeholders and work with them to plan and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives expertise
• Develop the ability to apply communications management skills, represent the state of a program in typical situations with minimal guidance.

Develop relevant domain knowledge required to perform job (e.g., Google Sale worflow & tools, Customer Centricity principles)

Responsibilities under the direction of Manager

Cmmunications Management

Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites. Ensure communications are organized and visible to immediate program stakeholders.

Execution and governance
Collect data relating to program progress from program stakeholders. Maintain project trackers and status reports in close collaboration with program stakeholders. Identify and execute on program tasks. Execute on program governance by collecting data to inform mitigations, postmortems, and escalation reports. Facilitate effective meetings. Ensure programs instill Product Excellence values by keeping product quality, utility, and user experience top of mind. Ensure programs address Trust and Privacy by incorporating brand trust and reputation into decision-making. Advocate for Product Inclusion by considering equitable outcomes for all users in all addressable markets.

Planning
Author program charter that addresses scope and timeline of basic program, specify program OKRs, and explain resource requirements/dependencies, in close collaboration with program stakeholders. Create project plans that break down a project into discrete phases aligned to the product development lifecycle, including risks/dependencies.

Stakeholder management
Author stakeholder map that specifies who is impacted by, and who influences, program outcome in close collaboration with program stakeholders. Document program team roles and responsibilities. Ensure stakeholders are aligned on program plan and progress. Identify stakeholder misalignment and coordinate resolution. Demonstrate solid judgment on escalation management.

Skills

- Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution - - - Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution Process / workflow experience

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Senior Executive / Assistant Manager, Ops and Admin (Surgical & Specialised Services)

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Primary Responsibilities:

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly
• Research on in-house video story board and script.
• Lead a team of graphic designer and social media/content executives

Requirements and skills:

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Familiar with F&B and tourism industries.
• BSc/MSc degree in Marketing or related field

Primary Responsibilities

• Responsible and oversee Finance, HR and Administration function of the organisation and ensure efficient execution of processes across departments.
• Handle full set of account, group consolidation and all relevant statutory reporting
• Ensure timely submission of financial & management reports.
• Responsible for company’s insurance matters
• Handle HR matters including payroll processing and recruitment
• Develop and execute talent management strategies, total rewards strategies, and other HR strategies.
• Develop the annual budget and optimize expenses for the organization.
• Responsible for budget development, expenses optimization and financial management

Job Requirements:

• Bachelor's degree in Finance/Accountancy or equivalent
• At least 5 years of relevant working experience
• In-depth understanding and knowledge of HR, Finance and Administration policies and practices
• Possess good interpersonal & communication skills
• Able to work independently
• Proficient in MS Office and Quickbook

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Job Purpose:

Promote and sell media products and services offered by the Company. Maintain and expand customer base in a bid to achieve sales targets set by the Company.

Job Duties:

• Experience in F&B and travel industry.
• Generate new business by expanding existing accounts
• Effectively managing existing client relationships to retain revenue
• Use relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose solutions to clients
• Obtain new accounts through new leads, cold calls, existing relationships, promotional events, or other sources
• Partner collaboratively with channel partners to understand their business and creatively adopt programs to drive new revenue, and expand business partnerships
• Evaluate and prepare business plans for key accounts.
• Manage accounts through entire sales process; business development, prospecting, and specifications through contract negotiations, signing, and post-sales support
• Deliver an accurate weekly, monthly & quarterly pipeline reports and business forecast
• Work to maximise sales and meet targets in the short and long term

Skills and Qualifications:

• Associate’s or Bachelor's Degree in Business, Marketing, or a Related Field;
• Proven tracked record in Media Sales;
• Experience in Customer Service and Account Management
• Great Presentation Skills
• Outgoing Personality, Excellent Interpersonal Skills, Persuasiveness, Likeability, Confidence, Listening, Resilience, Creativity, Adaptability, Organisation, Detail-Orientated, Multi-Tasking & Reliability

The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the SingHealth's mission and goals. We aim to empower our employees with innovative technologies, fostering a culture of innovation and agility while facilitating a seamless, multidisciplinary collaboration. Through our efforts, we seek to create a patient-centric digital ecosystem that not only mitigates healthcare challenges but also drives sustainable growth and excellence in clinical and administrative workflows. The Senior Manager, Office of Digital Empowerment plays a key role in driving and spearheading this effort.

Job Description

As the Senior Manager, Office of Digital Empowerment, you will be responsible for the following:

• Create and manage clear roadmaps for strategic digital initiatives, set objectives, timelines, and success metrics, and ensuring alignment with the division’s digital strategy and SingHealth's overarching objectives.
• Lead cross-functional teams through ideation, conceptualisation, planning, and execution of digital projects.
• Foster a culture of innovation, agility, and continuous improvement within the digital empowerment team.
• Spearhead major digital innovation and transformational initiatives, driving the adoption of automation technologies such as robotic process automation (RPA), chatbots, and Microsoft 365 (M365) for enhanced workflows.
• Collaborate closely with key stakeholders to develop annual plans and budgets for digital projects. Manage budget portfolios and utilisation.
• Stay informed about emerging technologies and healthcare challenges, regularly assessing their viability and potential adoption to improve clinical and business workflows.
• Act as the digital representative, providing expertise and guidance in projects, task forces, committees, and initiating open conversations with senior management and key stakeholders.
• Establish and nurture both internal and external partnerships to advance digital transformation initiatives.
• Oversee and manage digital platforms, including websites, mobile applications, and digital tools, ensuring system service levels are met. Provide prompt technical support for any system-related issues that may arise.
• Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Office of Digital Empowerment.

Job Requirements

• Degree in Computer Science or Business Administration or related field; Master’s degree will be an advantage
• At least 10 -12 years of experience in the IT industry, including roles of a similar nature, with at least 4 years of managerial or supervisory experience
• Highly proficient in one or more of the following areas: cloud computing, voice/chatbots, RPA, and/ or M365 technologies
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them timely
• Possess a strategic mindset and ability to translate digital strategies into actionable plans
• Possess strong communication and influencing skills
• Self-directed and committed to continuous self-improvement

Our Organisation

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft and SalesForce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

• We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.
• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication;

Your Role [One of the following roles will apply, depending on the recommended job level for Project Manager]

Senior Manager

As a Senior Manager, you are fully responsible and guiding in delivering complex or high-risk engagements, successful people manager even in difficult circumstances, is key person in business and/or solution development of complex engagements for customers or prospects; or

Manager

As a Manager, you are expected for the end-responsible, leading in their field of expertise customer and internal engagements and as such recognised and appreciated by customers & internally.

Senior Consultant

As a Senior Consultant, you are working & delivering autonomously, coaching colleagues while working on customer and internal engagements.

Your Responsibilities

• You will be involved in engagements with a variety of customers and industries for SAP implementations.
• You will be involved in delivering projects, meeting both internal financial and operational targets as well as contractual requirements.
• You will have to deliver projects on time, with quality and within budget – actively managing scope and requirements.
• You conduct cost-benefit analysis and develop business plan.
• You evaluate and address external and internal business environment changes for impact on project scope.
• You assess consolidated project plans for dependencies, gaps and continued business value.
• You estimate budgetary needs based on project scope and anticipate future budget challenges.
• You plan and manage project compliance requirements, changes, issues and risks, closures and backlog.
• You conduct project reviews to recommend changes to project schedules, cost or resource requirements.
• You facilitate discussions, problem-solving and conflict resolution.
• You manage project budget, work allocations, manpower and
• You manage project budget, work allocations, manpower and resourcing needs for the team.

About you

Your Knowledge, Skills and Qualification

• You have a tertiary qualification in any discipline. Bachelor's degree in computer science, Accountancy, Business admin will be advantageous.
• Ideally, you possess complementary technical knowledge and/or are familiar with SAP and other IT technologies such as: web services and web frontends (JavaScript,.Net), interfaces and integrations, and database technologies (Oracle, MS SQL). Additional infrastructure experience (OS, virtualization and load balancing) is a further advantage.
• Good problem-solving, analytical, synthesis, system thinking and solutioning skills.
• Project management skills

Your Experience

• You should have past experience in all facets of project management activities such as scope management (incl. change requests), risk management, stakeholder management, project communications, etc.
• Strong integration working experience with other SAP modules.
• You have experience in different industries in Singapore.
• You have experience in at least 2 Cycles of end-to-end implementations.
• Strong Business knowledge and ability to interact with business users.
• Effective communication (written and oral) and interpersonal skills.
• Independent with strong analytical skills and ability to work under pressure.
• Related professional/technical qualifications will be a plus although not mandatory.
• Experience in SAP S/4 HANA is highly advantageous.

Job Description

You will assist the principal investigator to develop and implement the tele-dentistry supported community-based oral care research programme for seniors which includes:

• Key conduit between NDCS, MOH, SingHealth Regional Health System, Agencies, community partners
• Support Principal Investigator in engaging the community stakeholders to collaborate on programme
• Preparation of documents for and facilitation of regulatory (e.g. Institution Review Board) approvals
• Execution of approved clinical research and clinical trial protocols in accordance to the ICH-Guideline for Good Clinical Practice (ICH-GCP), Human Biomedical Research Act (HBRA) and other regulatory requirements
• Facilitate programme-related outreach events and training sessions.
• Establish programme workflow processes.
• Design and develop programme related documents.
• Plan programme calender and implement programme
• Establish programme evaluation framework.
• Establish data collection framework.
• Monitor and timely compilation of programme results and progress of KPIs
• Prepare management reporting for programme
• Track budget and timely submission of workload and expenses
• Provide Secretariat support for meetings.

Requirements

• Degree in Biological Science, Pharmacy or other healthcare related discipline
• Familiar with Singapore Guideline for Good Clinical Practice (SGGCP), ethics and regulatory requirements for conducting clinical research.
• Extensive experience with Microsoft Excel
• Familiar with bio-statistical software applications
• Excellent interpersonal and communication skills
• Strong verbal and written communications skills
• Able to work independently.
• Able to adapt in a fast-paced environment.

A glimpse of what you’ll do:

• Management of administration and support of the Authority’s IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority’s IT applications and services.
• Develop guidelines, process, and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

What you’ll need:

• Bachelor’s degree in Computer Science, IT, or equivalent fields.
• Minimum 3 years (or 5 years for Senior Subcontractor) of required experience in RPA Programming, budget management, incident management handling, account access management and KPI reporting.
• Any system analysis experience with operation of portal/applications - incident management

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

SingHealth‐Duke‐NUS Family Medicine Academic Clinical Programme in Singapore is looking for a full‐time Research Fellow with the relevant experience to support the EmPaTHy Programme in conducting research in the field of people‐centred care and digital health.

The EmPaTHy Programme aims to leverage on technology to transform delivery of patient care in primary care by focusing on preventive care, data‐driven precision medicine, and people‐centred care. The Programme will conduct research and training related to people‐centred care and digital health, and translate the research findings into clinical practice. The research team’s expertise include: shared decision making, clinical decision support system, mobile health, technology enhanced teaching and learning, implementation science, mixed methods, and research and clinical ethics. The research projects will test a wide range of technologies with patients and healthcare providers in the primary care setting, including: mobile health, telehealth, clinical decision support system, electronic medical records, and artificial intelligence and big data.

The Research Fellow will work closely with the EmPaTHy Programme Lead to ensure successful implementation of the plans and activities conducted under the EmPaTHy Programme. The Research Fellow will be actively involved in the following areas:

• Develop, evaluate and implement complex healthcare interventions in primary care
• Co‐design technology‐based healthcare solutions to enhance patient’s experience and health outcomes in preventive care and chronic diseases
• Conduct systematic reviews and meta‐analysis/meta‐synthesis to identify gaps and potential solutions to inform development and evaluation of health interventions
• Design and conduct research evaluations using mixed methods and patient reported outcome measures
• Translate research evidence into clinical practice using implementation science frameworks

Job Description:

The chosen candidate will be an integral member of several research projects with

responsibilities including (not limited to) the following:

• Work with research teams to conceptualise novel research ideas and develop research proposals leading to internal, national and international grant applications.
• Lead and/or manage translational research projects in a transdisciplinary, interprofessional learning ecosystem
• Design and conduct research training to build capacity (seminars, workshops, webinars, e‐learning) and mentor junior researchers, research assistants and clinical research coordinators
• Provide support for research protocol development and research administration including ethics approval and budgeting
• Conduct literature review, systematic review and meta‐analysis and perform data analysis (statistical analyses and qualitative data analyses)
• Disseminate research findings through writing research papers and reports, presenting research findings, publishing in peer‐reviewed journals and media
• Build academic networks and collaborations with researchers, clinicians and other stakeholders within and outside the institution, within and outside Singapore
• Undertake other related duties as may be reasonably required by the EmPaTHy Programme lead

Qualifications:

• PhD in primary care, public health, digital health, social sciences, or other relevant disciplines
• Have experience in primary care, public health, digital health, or complex intervention research
• Possess a track record of co‐authorship of peer‐reviewed publications
• Excellent in spoken and written English
• Proficient in research data management and analysis tools such as SPSS, Stata, and/or R, NVivo and/or Atlas.ti
• Strong writing and critical thinking skills, as well as good organisational, communication and presentation skills.
• A team player who is able to prioritize, multi‐task and work collaboratively in a diverse environment
• Ability to perform systematic reviews and/or meta‐analysis would be an added advantage

Remuneration will commensurate with the candidate's qualifications and experience.

Please submit your application:

• Current/expected salary
• Cover letter
• Detailed CV including: personal particulars, academic and employment history, complete list of publications and oral presentations, and full contacts of 2 referees

Only shortlisted candidates will be notified for an interview.

More information:

SingHealth Polyclinics: https://polyclinic.singhealth.com.sg

SingHealth Research: https://polyclinic.singhealth.com.sg/researchinnovation/pages/research‐overview.aspx

Family Medicine Academic Clinical Programme (FM ACP): https://www.singhealthdukenus.com.sg/acp/familymedicine/overview

FM ACP Research: https://www.singhealthdukenus.com.sg/acp/familymedicine/research‐overview

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3069/

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Responsibilities

Test Strategy and Planning:
•Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.
•Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.
•Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:
•Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.
•Coordinate closely with SAP functional and technical teams to validate system functionality during migration.
•Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.
•Drive test automation for Functional and regression testing

Team Leadership:
•Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.
•Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.
•Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:
•Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.
• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:
•Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.
•Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Qualifications

•Bachelor’s degree in computer science, Information Technology, or a related field.
•Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.
•Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.
•Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.
•Excellent communication and interpersonal skills.
•Project management certification (e.g., PMP) is a plus.
•SAP certification and S/4HANA certification are highly desirable.
Key Competencies:
•Leadership and Team Management
•Test Planning and Execution, particularly for S/4HANA migrations
•Communication and Collaboration
•Problem-solving and Analytical Skills
•Attention to Detail
•Stakeholder Management

As our E-Commerce & Digital Marketing Manager, you will play a pivotal role in our client’s business using data-driven and brand-led strategies. As a growing business, our client are looking for a thoughtful, resourceful and impact-driven individual who can join us in our growth journey. This individual should also possess strong digital marketing expertise and the ability to drive long-term brand value both organically as well as through paid channels. You will be reporting to the Director.

Job Description:

• Develop and implement comprehensive marketing plans for our product range and retail F&B outlets.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Manage and oversee all aspects of digital marketing campaigns, including social media, email marketing, and content creation.
• Collaborate with the sales team to develop and execute retail marketing initiatives.
• Manage and analyse marketing budgets and track return on investment (ROI).
• Work with designers and copywriters to create engaging marketing materials.
• Stay up-to-date on the latest marketing trends and technologies.

Qualifications:

• Diploma or Bachelor's degree in Marketing, Communications
• Minimum 1-3 years of experience in a marketing role.
• Proven track record of developing and executing successful marketing campaigns.
• Strong understanding of digital marketing principles and best practices (SEO, PPC, social media).
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Experience working in the consumer packaged goods (CPG) industry a plus.
• Strong analytical and problem-solving skills.
• Passion for our products and a commitment to brand storytelling.

Join us in Furama RiverFront, Singapore as a Housekeeping Manager! The incumbent is responsible for overseeing the general operation, cleanliness and maintenance of all areas under the Housekeeping Department. He/She is to take the lead in driving new departmental initiatives such as technological innovations and process improvements. Reporting to the Executive Housekeeper, the duties and responsibilities include but are not limited to the following.

Job Description:

· Inspect all public areas and staff locker rooms and supervise inspections of all areas in a frequent and unvarying schedule. Pay particular attention to the presence of odors, insects, termites or vermin.

· Daily check on the quality of the cleaning in guest floors/outlets/function rooms with particular attention to suites, VIP rooms and show rooms. Weekly inspection with Duty Engineer for all public areas.

· Supervise all the staff in their works and resolve any problems encountered expeditiously.

· Ensure the highest standards of cleanliness and maintenance in all areas under the care.

· Supervise and prepare the issue of maintenance work request and maintain a follow up file to ensure that all maintenance work requests are completed.

· Inform the Executive Housekeeper daily and adequately of any and new development pertaining to order and requisitions involving replacement and change of cleaning equipment.

Job Requirements:

· Knowledge of the guest services and Housekeeping operation in the Hotel.

· Minimum 5 years of experience in Housekeeping supervisory role in high-volume operations

· Strong communication, decision-making, organization and leadership skills

· Computer literate and good knowledge of property specific applications

• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

You will provide assistance in operation and strategic development projects in the Allied Health Division as well as for the departments under the Allied Health Division. You are expected to provide direction for administration of business projects, explore and innovate business opportunities to increase external business, coordinate cost saving projects for the Division, and provide leadership and supervision of team members.

Job Requirements

• Degree or Masters in marketing or business, preferably with some marketing and administrative experience.
• At least 6 years of experience, preferably in healthcare industry
• Excellent leadership skills
• Excellent interpersonal and communication skills