Job Industry : Aviation /Aerospace

Summary of Duties:

• Responsible for achieving customer satisfaction which is measured through Airframer & Internal Scorecards
• Building new and developing long lasting relationships with customers
• Operate as the focal point for any and all matters specific to their customers
• Taking ownership of customers issues and following problems through to resolution
• Responsible for keeping accurate records and document customer support actions and discussions within CRM platform
• Perform on-site customer meetings as required ie Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc.
• Generate post visit reports and manage actions and commitments through to completion
• Generate Key Performance Indicators (KPI's)
• Analyze data to identify trends and areas of improvements
• Serve as the focal for performance claims: coordinate with warranty teams to validate claim data, negotiate settlement with customer, track claims
• Review, monitor and distribute customer(s) backlog reports, taking actions to prevent late deliveries.
• Support Cabin Services Finance department in the recovery of late AR helping finance with the right POCs and addressing systemic/ repetitive issues for corrective actions.
• Awareness of customers internal issues which may inadvertently effect the Cabin Services business
• Feedback information to Cabin Service sales team on new sales opportunities and Program teams on at risk parts: PMA, Owner Operator Parts
• Awareness of customer support contractual obligations either through the Airframer contracts or specific contracts with a specific customer
• Support Field Technical Representatives performing cabin inspections and generating the associated reports
• Provide level 1 & 2 technical support using CMM’s & technical drawings data
• Support STC working parties as required, support Entry into service (EIS)for new aircraft types
• Being available in accordance with constraints linked to aftermarket support domain.
• Must possess excellent interpersonal and communication skills,management /leadership acumen
• Well organized / Good presentation skills / Good negotiating Skills / a very good level of diplomacy

Qualifications:

Education: Bachelor’s degree or related field/equivalent experience. Bachelor’s preferred

Experience: Typically requires 6 years of customer support and services experience in a commercial aerospace environment required. Experience with lean principles and continuous improvement. Proven ability to manage complex projects, Customer Requests or Concerns. Airline purchasing department experience advantageous yet not essential.

Computer Skills: Proficient with MS Project, competent with MS Office programs

Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.

Within KPMG Singapore, the Information Technology Services (ITS) team is responsible for providing quality IT services and solutions internally to support the business and improve efficiency.

We invite highly motivated and customer-oriented individuals to join our ITS team. As an IT Security Manager, you will be required to work closely with our ITS team and Business stakeholders to maintain and ensure a secure IT operating environment and compliance to Global IT security standards.

Responsibilities:

• Support IT security operation for the firm
• Manage, implement, and operate security solutions
• Respond to and investigate cyber security incidents
• Assist in internal IT audits and compliance
• Design and maintain security dashboard
• Perform security assessment on new IT systems and change requests

The ideal candidate should possess:

• A Degree in IT, Computer Science, Cybersecurity, Information Communication Technology or other IT related qualifications.
• 8 to 10 years of relevant working experience in IT Security, with at least 2 years in a team lead position
• Experience in security governance, risk and compliance.
• Understanding of Cloud Security fundamentals, including cryptography and the shared responsibility model.
• Strong communication skills and an excellent team player

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Description & Requirements

We are currently looking for passionate IT Analyst Programmer to join our team. You will be working on digital enterprise service management systems. You will need to collaborate with various vendors, business units and internal IT teams on Business-as-Usual (BAU) system enhancements as well as new project end-to-end implementations and integrations with different touchpoints.

Roles & Responsibilities:

• Work closely with business user in business process improvement to align with business and project objectives and bridge the gaps between business users and technical solution team.
• Work closely with business users and vendors to solve process and IT related problems.
• Facilitate requirements and gap analysis workshops with users, vendors and relevant stakeholders.
• Managing users for adhoc / urgent change requests
  Prepare documentation of processes, workflows, or business requirements
• Maintenance of up-to-date documentation of program changes and testing procedure.
• Bridge the gaps between business and IT. You are the key person to clearly articulate the business requirements to the technical team and technical proposition to business context.
• Good presentation and communication skills (to both technical and non-technical audiences, written and verbal).
• Work closely with vendor and solution architects to ensure the right implementation of IT solution to meet the business needs.
• Review and critique vendors’ or in-house team deliverables and offer conclusion to project manager / delivery manager.
• To write and get acceptance upon collaboration with business users on all Test Plan.
• Manage and perform functional testing of systems before release to business users for acceptance test.
• Managing the testing life cycle, and in particular the User Acceptance Test.
• End-user training for any system implementations or enhancements.
  Development skillset, SQL, System Customization, configuration is an added advantage.

Key Requirements:

• Minimum 2 of experience in the role of IT Business analyst.
• Good business analyst experience in both waterfall and Agile projects/development.
• Experience with digital and/or marketing technological stack (e.g. mobile APPs, web applications, cloud solutions (AWS, GCP), analytical tools, content management systems, audience and campaign management)
• Experience with SharePoint Online & Power Platform features, functionality, and best practices will be added advantage.
• Proven track record of working and managing business users and 3rd party vendors.
• Proven track records of successful implementation of projects
• Experience in documentation of processes, workflows, and/ or business requirements
• Experience in performing functional and backend testing activities and ensure traceability to requirements.
• Solid Excel, data analysis and SQL skills.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg

Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

Job Description

As a Manager, you will lead a team of problem solvers with extensive global consulting and immigration experience, helping our clients solve their complex immigration issues from strategy to execution. Innovation forms a critical part of the role and you will be asked to continually reassess how we deliver immigration services to ensure the best experience for our clients and colleagues.

Specific responsibilities include but are not limited to:

• Proactively manage a portfolio of clients, while reporting to Senior Managers and above
• Manage day to day operations on global client accounts
• Manage our inhouse and external network of immigration experts around the world
• Provide strategic advice to clients
• Be involved in the financial management of clients
• Be actively involved in business development activities to help identify and research opportunities on new / existing clients
• Contribute to the development of your own and team’s technical acumen
• Assist in the management and delivery of large projects
• Train, coach and supervise Associates and Senior Associates

Qualifications

Minimum Degree Required: Bachelor Degree

Required Fields of Study: Preferably in Law but other majors will be considered

Minimum Years of Experience: 7 years

Certification(s) Required: Nil

Other Requirements:

• Previous experience managing the delivery of Consular services to corporate and private clients
• Strong client service skills
• Able to demonstrate resilience, self-motivation and a positive can do attitude
• Hard working and committed to completing tasks well with good attention to detail
• Ability to confidentially deal with demanding situations, people and requirements
• Proven organizational skills
• Clear, articulate and confident written and verbal communication skills that do not require review

Additional Information

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.

Job Duties

• Assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occuring in the hotel when necessary
• Record all complaints into log book for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience
• Excellent communication and interpersonal skills
• Proactive team player
• Positive working attitude
• Strong analytical problem solving skills

We regret that only shortlisted candidates will be notified.

The Project Manager drives all activities related to an assigned project, acts as a centralized coordination point and interface to the Account Team and is responsible for the performance delivered to the customer, including:

• Manage project or sub project of low risk. Lead sub project team. Plan and monitor delivery phase of sub project.
• Manage projects or sub projects independently ensuring timely delivery and good quality.
• Ensure customer satisfaction with delivery and implementation services. Has overall delivery, resource management to achieve project targets.
• Accountable for delivering the customer project scope – products and services - to the customer within the assigned area of responsibility.
• Ensures project management based on PMI principles and in full alignment with Mode of Operations.

REQUIRED SKILLS

• Established skills and knowledge of theory and principles within a professional discipline. Uses functionally specific knowledge.
• At least 7 -10 years of Project Management/Rollout experience.
• Bachelor's Degree or equivalent.
• Good Communication and negotiation skills.
• PMP certification is a plus.
• Possess Leadership Qualities, excellent Team Player and leading a team of Project Managers.
• Experience in handling complex and large projects with demanding situations.
• Experience in delivering RAN, Core, OSS, Network performance, System Integration projects will be a plus.

RESPONSIBILITIES

Customer Relationship Management:

• Establishes and maintains good customer relationship

Managing financial and non-financial Performance:

• Driving forcontinuous efficiency improvement by e.g.
• Project Cost Adherence (PCA) management
• ProjectvAsset Rotation Days (PARD) reduction
• Optimizing Project operational performance (non-financial KPIs, e.g. Project Schedule Adherence)
• Ensuring efficient claim management
• Aim to improve revenue and GM by e.g. capturing up-selling opportunities by effective Change Management

Contribution to Service Solution Creation

• Contributes in identifying and creating business opportunities
• Contributes to pre-sales and tendering processes

Project Management Planning

• Ensures Project Target Agreement (PTA) process takes place
• Validates PTA contents
• Plans Project based on PMI principles and processes (initiate, plan, execute, monitor/control, close) guidelines
• Leads the customization of Global e2e operational processes to project requirements (e.g. network operations processes, supply chain process, logistics processes, acceptance process etc.) and ensures it is aligned with Mode of Operations
• Ensures contract management process is initiated and integrated with Project Management processes, operational processes and Contract Management policies

Monitoring & Controlling Project and Execution

• Monitors & controls the project targets against the PTA
• Project Management processes e.g. time management, cost management, scope management, quality etc., including e.g.
• ensures sufficient operational visibility to relevant stakeholders (e.g. PMO, Customer) through specific tools
• participation to periodic reviews e.g. Review Meetings
• execution of operational processes in line with Mode of Operations and applicable guidelines
• operational KPIs
• KPIs as specified in Service Level Agreements
• execution of the contract management process
• adherence to applicable official guidelines, handbooks and instructions

Updating the Project Management Plan

• Continuously and proactively adapt Project Management Plans and Delivery Processes to reflect the changing environment

Risk Management & Stakeholder Management

• Identify and analyse risks and opportunities.
• Plan and implement risk response actions.
• Ensure risks actively monitored and managed and risk management plan updated
• Stakeholder Management, Managing the expectations of project stakeholders, e.g customer, project team organization subcontracto, Account team, 3rd party vendors (multi-vendor partners)

Management and Logistics (OML)

• Setting up and maintaining clear and effective internal and external communication within the project stakeholders (e.g. customer and project teams)

Leading the Project Team(s) Organization

• Organize and lead the project teams
• People management on-boarding/off-boarding people, manage, performance

Closure and handovers

• Ensure contractual requirements completed (e.g. Acceptance Testing done, PACsigned by customer)
• Close the project (e.g. collect lessons learnt, post calculations, document PTA completion)
• Customer handover activities (e.g. documentation)
• Ensure internal handover (if applicable)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key responsibilities

• Actively developing new client and strategic partner relationships globally
• Engaging and cultivating long term working relationships with clients and business partners
• Handling enquiries from new clients for corporate and trust services, international property investments and migration services
• Collating and preparing the necessary documentation for new sales before handing over to the relevant department for execution
• Undertaking research and proactively assisting with new business development initiatives
• Maintain accurate records and documentation related to sales transactions and regulatory compliance.
• Handling of China markets mainly

The ideal candidate must meet the following requirements

• 2 years of experience in a chemical business development or account management role
• Bachelor degree
• Good knowledge of computer science
• Written and verbal business communication skills in English and Mandarin
• Additional languages will be considered as an advantage
• Keen business acumen and strong analytical skills
• Meticulous attention to details
• Ability to work both independently and as part of a team with minimal supervision
• Ability to work under pressure and to plan work so as to meet multiple deadlines
• Strong sense of commitment, responsibility and professionalism
• Reliability, honesty, discretion and respect for confidentiality
• Willingness to travel abroad if required

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are seeking for a mature and self-motivated Application support Manager responsible for providing application support to our customers.

The support manager will be responsible for:

• Monthly reporting to our customers.
• Managing of service request.
• Handling bug reports
• Troubleshooting and resolution of the bugs.
• Ensuring that resolution occurs with SLA.
• Escalation of issues to our development team if necessary.
• Support our customers with any IT or security audit/review on applications managed by us
• Work with customer’s technical teams for implementing services patches and update.

Requirements

• Possesses hands-on IT experience in Sharepoint, Net and SQL application support/development for at least TWO (2) years;
• Think out-of-the-box when presented with challenges and constraints
• Microsoft Sharepoint certification is an added advantage
• Possesses good communication (verbal and written) skills in English;
• Experience in the management of complex Sharepoint or .Net project is required.

Job Responsibilities:

• Achieve sales performance targets and uphold positive client relations.
• Engage in B2B sales, from generating new opportunities to closing deals.
• Present and submit weekly sales reports.
• Specialize in developing Videowall solutions across all vertical markets.
• Primary market focus on Hospitality.
• Collaborate with renowned partners (Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft) and the in-house AV Designer Team to propose solutions tailored to customer needs.
• Negotiate pricing with partners to ensure competitive bids.

Job Requirements:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred
• Must have minimum 2 years of sales experience in a B2B environment or 1 years as Engineer in Videowall Solution.
• Must have experience in a project-based, development of customised solutions sales environment.
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have relevant contact in vertical market in charge.
• Must have experience in videowall solution.
• Have experience to look for opportunity in various tender portal, Gebiz and BCA.
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

Responsibilities:

• Review account opening document
• Conduct periodic reviews of existing clients, performing enhanced due diligence, and ensuring overall compliance with procedural standards
• Liaise with Front Office on the CDD requirements
• Perform name screenings using Dow Jones – Sanctions, PEP and Media screening
• Perform account review as maker and checker role for different types & complex structure of entities accounts
• Assist in maintenance of database for annual FATCA & CRS reporting
• Any ad-hoc assigned tasks by reporting manager

Requirements:

• Possess Degree with at least 8 years Client Onboarding experience with minimum 2-3 years of supervisory experience
• Have solid understanding with requirements under MAS Notice SFA04-N02 – Prevention of Money Laundering and Countering the Financing of Terrorism -Capital Markets Intermediaries
• Familiar with FATCA/CRS
• Understanding with requirements under MAS Notice on AML/KYC/CDD

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24122

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

This Commercial Account Manager is an individual contributor responsible for the day-to-day management of commercial customers that are enrolled in Bell’s Customer Advantage Plan and/or manages warranty claims for new and used helicopters as well as spare parts. This role functions as the Customer Advantage Plan Program and/or warranty POC for all commercial customer contracts.

General Responsibilities:

· Adjudicate CAP and/or warranty claims as they are received, by either approving or denying, and issuing a new or recondition part, repair customer part or issue a spares credit as required.

· Issue RMAs for return parts to Bell for engineering evaluation or repair and follow-up with customer to ensure it has been received timely per the contract.

· Engage with Bell cross functional teams such as Customer Support Engineering, Produce Support Engineering, Sales, Customer Support Facilities, BH Piney Flats & Able Engineering to resolve claim timely.

· Coordinate activities with Inventory Management, FTW Logistics Center (CDC), Supply Centers, Programs, etc. to supply parts to customers.

· Engage with Bell suppliers and/or procurement, as required, on behalf of customers to resolve issues or to execute Product Support Agreement.

· Adhere to all import/export requirements for ITAR controlled parts.

· Adjudicate CAP/warranty claim per agreed CAP contract or Bell commercial warranty policy with proper documentation as required.

· Supporting sales and marketing with development and execution of aftermarket strategy.

· Responsible to ensuring that all contractual terms related to CAP and/or warranty are adhered to from both parties.

Additional CAP Responsibilities:

· Serve as a focal point globally into Bell for the CAP customer by focusing on relationship building, intelligence gathering, and understanding the customer’s business model to meet their needs by anticipating customer requirements and address those requirements.

· Encourage and facilitate the provision of customer forecasts and coordinate those forecasts internal to Bell.

· Interface with service sites, Commercial Regional Sales Managers and customers to define customer requirements as required.

· Support contractual terms ensuring the CAP customer adheres to agreement for items such as, but not limited to, payment terms, core returns requirements and providing monthly required data (i.e. component times, flight hours for billing).

Additional Warranty Responsibilities:

· Supporting as back-up for the THX-Program warranty process.

· Direct responsibility for managing programs/commercial customer contracts with nonstandard warranty terms.

· Denying or approving claims and obtaining management approval for exceptions.

Educational Requirements:

· 4 Year Degree in Business/Engineering or related field or equivalent experience. Other degree may be considered when combined with relevant experience.

Position Requirements/Skills:

· Minimum of five (5) years Aerospace experience or similar industry; familiar and knowledgeable about aircraft maintenance, repair and overall of equipment or systems. May also include support or operations.

· Demonstrated customer support experience, technical or business, in which a sense of trust and relationship building is a must with the ability to be customer focused while meeting strategic objectives.

· Ability to think outside the standard way of thinking to create well-balanced, compliant solutions for the customer and Bell.

· Due to customer service position, may have the necessity to accept after hours phone calls to support.

· Demonstrated ability to effectively interface at all levels of the customer chain of command.

· Ability to anticipate and skillfully manage through challenges and have crucial conversations internally within Bell and with customer.

· Strong communication skills with proven negotiation skills.

· Strong analytical skills, highly detail oriented, self-motivated and results driven.

· Ability to multi-task, manage projects and is a problem solver.

· Working knowledge of SAP (ECC and C4C)

· Working proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)

Travel: May be required and will depend on needs of the customer and Bell.

Preferred Experience and Certifications:

· A & P License.

· Working knowledge of SAP - C4C

· Familiarity with Bell's commercial customer base and products.

Position is located in Singapore office.

Contract Duration: Two (2) years + one (1) year option to renew subject to business needs

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

SMU provides students the opportunity to attain knowledge, embrace global citizenship, achieve personal mastery, and acquire intellectual, creative, and interpersonal skills. To help students achieve these learning outcomes, SMU implements pedagogies that are personalised, interactive, experiential, and enabled by technology. The Centre for Teaching Excellence (CTE) supports SMU faculty members in delivering these pedagogies. We collaborate with the Provost Office, the Dean's Offices, the Office of Postgraduate Professional Programmes, the SMU-X team, the SMU Libraries, and the Integrated Information Technology Services to bring the best teaching practices to the largest number of faculty members and students.

CTE plays a critical role in promoting and supporting teaching excellence at SMU. Teaching is an evolving profession. Hence CTE's mission is to engage, develop, and empower our faculty members to advance their teaching using evidence-based practices. To help identify and adopt such practices, we help to scan the environment, select good ideas, try them out together with interested instructors, and, when proven effective, make it easy for more instructors to adopt them. We also promote, distribute and support the best practices while monitoring outcomes and recognising and rewarding teaching excellence. In addition to our commitment to advancing teaching practices, CTE also undertakes education research projects as we are constantly examining the effectiveness of the pedagogical innovations created for the betterment of student learning.

The Research Fellow/Research Associate will work closely with the Reporting Officer to support, manage and/or execute the project(s). The job scope involves:

• Conducting scholarly reviews of the literature.
• Collaborating with faculty members on education research projectsDeveloping faculty members' education research capabilities.
• Undertaking pilot studiesWriting of proposals and concept papers to advance ideas and initiatives.
• Assisting the researchers with the administrative management of the project.
• Creating sharing platforms for disseminating findings of education research projects.
• Other duties and responsibilities, as assigned.

• A Doctor of Philosophy/Master's degree in Educational Psychology/ Learning Sciences and Technology / Education or equivalent.
• Strong knowledge and experience in education research methodologies, including the design/ use of relevant data collection instruments to monitor learning outcomes, evaluate effectiveness, and make adjustments to content/pedagogy.
• Proficient in using relevant statistical software (e.g. SPSS) and survey tools (e.g. Qualtrics) and interpreting qualitative and quantitative findings.
• Excellent written communication skills (demonstrated preferably through their written work).
• Research experience, preferably in education or social science disciplines.
• A motivated self-starter and team player with excellent interpersonal skills, and who is adaptable, resourceful and independent with a demonstrated interest in issues related to education.

#LI-XL1

Experience in Migration Projects implementations for Secured and Unsecured Loans for Retail and Commercial banking; experience in Philippines market in similar roles a plus
Strong leadership skills and experience managing cross-functional teams.
Excellent communication, negotiation, and stakeholder management skills.

Planning the overall program, monitoring the progress, and managing the budget, ensuring progress against important milestones where consistent and coordinated implementation is required
Act as the primary liaison between IT, business units, executive management, and external vendors. Ensure clear communication, manage expectations, and build strong relationships
Work closely with Temenos and the System Integration vendor to drive alignment between their outcomes and program objectives
Monitor and manage risks associated with the program and taking corrective measures
Provide comprehensive reports on program progress, challenges, and achievements to senior management and other key stakeholders.

15 Years+ experience & experience in Banking is a must.

Should be willing to work from Philippines as and when needed

Overview:

• Develop a business strategy to ensure growth of overseas and local healthcare professional (Nurse, AHP, Doctor) placement in Singapore
• Meet team recruitment matrix and ensure smooth operation and achieve service deliverables.
• Expand business partnership with overseas partners to ensure consistent supply of relevant talents recommendation

Responsibilities:

• Develop and implement strategic recruitment plans and initiatives to meet the nursing / AHP needs of clients.
• Manage and lead a team of recruiters and provide guidance, support, and coaching to ensure high-performance levels.
• Establish and maintain relationships with clients to understand their recruitment needs, business objectives, and industry trends.
• Conduct market research to identify potential candidate sources, and industry-specific events.
• Utilize various recruitment methods, such as direct sourcing, networking, and advertising, to attract qualified candidates.
• Ensure compliance with relevant employment laws, regulations, and company policies throughout the recruitment process.
• Maintain accurate and up-to-date records of candidate interactions, job postings, and recruitment activities in the company's applicant tracking system.
• Analyze recruitment metrics and generate reports to evaluate the effectiveness of recruitment strategies, identify areas for improvement, and make data-driven recommendation

Requirements:

• Proven experience in nursing (healthcare) recruitment
• Demonstrate ability to work in a fast-paced recruitment environment
• Familiar with the relevant employment laws, regulations, and policies throughout the recruitment process.
• Willing to travel as needed for recruitment events and/or job fairs
• Resourcefulness and drive to achieve individual and team targets (daily activities)
• Good communication and interpersonal skills
• Strong team player

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)