GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements

• Diploma in any discipline
• At least 2 years of working experience • Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Secretariat Functions:

• Maintain PopHealth HQ and RHSO Calendar of Events Maintain a schedule of meetings, ensure they are organized on a timely basis.
• Ensure all meeting proceedings and events are upheld in a timely and professional manner, e.g., ensure quorum, project slides and time keep for an efficient meeting.
• Track submission of presentation materials with stakeholders and circulate agenda materials ahead of meeting for well-planned forum.
• Write accurate and succinct notes of meeting and other needed documentation for timely approval and clearance.

Event management

• Participate actively in the planning and execution of events

Strategic, organisational planning and development:

• Support organizational planning, developmental and implementation activities based on strategic plans.
• With the guidance of team members, analyse Pophealth issues relevant for follow-up and curate agenda to drive discussions.
• Research, plan and provide operational support for management retreats, prepare presentation materials, document templates, reading materials and meeting minutes.
• Support and/or organise PopHealth HQ activities to strengthen the positioning and growth of the Regional Health System.

Non-clinical Incident Reporting:

• Work with stakeholders for incident reporting of non-clinical incidents and facilitate timely and complete submissions.

Other Assigned Projects and/or Portfolios

• To take on assigned projects and/or portfolios
• To carry out assigned tasks and achieve goals

The position will report to the Corporate Financial Controller and may require travelling.

The roles & responsibilities of the position include but not limited to the following:-

• Review/Compile the monthly consolidated financial report as well as the financial reports of Malaysian subsidiary companies
• Analyze consolidated financial statement and perform analytical review and MD&A
• Ensure an accurate and timely monthly, quarterly and year end close with on time reporting to management
• Prepare quarterly reporting and announcement to Bursa Malaysia and ensure compliance with Bursa Listing Requirements
• Liaison with Company Secretary and assist in preparation of board papers for Board meeting, EGM, AGM and any other announcements
• Provision of necessary accounting and auditing information to the corporate board, shareholders and stakeholders when need be.
• Perform HR related tasks for some Singapore and Malaysian subsidiary companies
• Engage with ESG team for project related to corporate governance and annual report preparation, i.e. Sustainability Reporting Statement, Corporate Governance Review
• Liaise with internal & external auditor and tax agent to ensure smooth process of relevant reporting and to meet dateline.
• Liaise with company secretary, share registrar, lawyer and investment banker in respect of corporate related matters
• Involve in incorporation of new subsidiary within the Group and ensure proper setup of accounting software and system when necessary
• Assist in corporate exercise, eg. liaise with advisors and prepare relevant data compilation
• Keep abreast with the latest development in accounting standards (e.g. MFRS), tax rules and regulations (e.g. SST) and provide guidance to the team, as needed
• Any other ad-hoc tasks and assignments as instructed

Requirements:

• Degree/ACCA and above
• At least 3 years of experience managing full sets of accounts
• Strong leadership and initiative, meticulous and analytical
• Able to perform the full spectrum of accounting duties independently
• Able to manage stress and meet necessary deadlines
• Self motivated with a can do attitude important
• Proficient in Microsoft Word, Excel
• Able to speak & read Chinese

Guidelines for Applicants:

You may apply thru Mycareers Future or email to [email protected]

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Responsibilities

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms,digital marketing trends, new technologies, and share insights with the rest of the team

Requirements:

• Experienced in running Google, Facebook/Instagram, Display and Video advertising campaigns
• Experienced in identifying the right audiences to target and creating digital marketing campaigns that generate leads
• Knowledge in Google analytics and data analysis for optimizations
• Strong analytical skills and data-driven thinking
• Knowledge of lead generation campaigns and performance marketing
• Good copywriting skills
• Motivated and independent worker
• Responsible for the results of clients' campaigns
• Team player in a highly dynamic and fast-paced environment
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing, Advertising/Media or equivalent.
• At least 2 Year(s) of working experience in the beauty industry is required for this position.

Responsibilities:

• To implement and maintain all quality and food safety control processes which are compliant to company’s FSSC22000 standard and relevant statutory requirements.
• To conduct inhouse food safety training to production/ operations staffs.
• To manage customer complaints investigation and perform troubleshooting and drive process improvement program to ensure high standard of food safety and quality.
• Responsible for conducting in-house swabbing test such as equipment, hand, packaging and coordinating with third party lab to arrange for air, water, equipment swab, hand swab, packaging swab.
• Monitor and report pest activities to ensure good hygiene in warehouse and production.
• Responsible for raw material sample drawing.
• Handle 2nd & 3rd party audit like FSSC22000, SFA and other relevant audits. To be appointed QP for SFA and also apply for Free Sale Certificate and other SFA certs when applicable.
• Ensure all relevant documents are in place before production start.
• Support in line production check on CCPs, OPRPs and in-line checking of the products such as FOC. Highlight immediately to the Superior/Manager should there be any non-compliances.
• Support in line production checks such as correct raw material usage, correct packaging are use, correct stencilling information and ensuring that changeover / flush out are done accordingly.
• Support in production to ensure finished goods samples are collected and ensuring that correct samples are collected by the productions.
• Responsible for equipment preventive and maintenance and periodic calibration.
• Maintain good record keeping for audits and certification renewal.
• Perform ad-hoc duties as assigned by management.

Requirements:

1. Diploma / Degree in Food Science / Food Technology or other Science or related disciplines.
2. Minimum 1 year work experience in QAQC related field in food industry, preferably from food manufacturing.
3. Familiar with food regulatory / retail hygiene requirement is an added advantage.
4. Strong knowledge (implementation, maintenance and experience in the audit requirements) in FSSC22000 is preferred.

Executive / Senior Executive, Intermediate and Long Term Care, RHSO

Job ID: 4940

Job Function: Administration

Institution: National University Health System

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Keeping abreast of developments within ILTC and community care organisations
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Provide adminstrative support to department activities and programmes

Requirements

• Bachelor Degree, preferably in Life Sciences, Business Administration or related qualification
• Fresh graduates are welcome to apply, prior experience in community care or partnerships will be an advantage
• Experience in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

Senior Supply Chain Executive (SEA and Export Markets), Scent & Care

The primary role of Senior Supply Chain Executive includes support the Regional Supply Chain team to deliver required supply chain results: applicable KPI's (OTD (On time Delivery), Leadtime, Inventory DOH(Days of holding), Transportation budget, Production output, minimizing waste (such as blocked stocks and aging materials), Forecast Accuracy and Profit value).

Customer Centric: partner with Commercial teams to meet customers' requirements and needs, maintaining relationships including audits, improvement projects from SEAO and Export Markets. This role is responsible to ensure excellent service standards and maintain high customer satisfaction along with coordination activities.

In additional, you will be responsible for external and internal customer enquiries and on-time delivery, processing orders, ensure sufficient supply, handling complaints to shipment and delivery of orders to customers. This role reports directly to Supply Chain Director, SEAO & Export Markets.

The Position

• Key player within one or more Supply Chain functions including materials, production, inventory, logistics, demand management and order fulfilment.
• Monitor and report on key performance indicators, such as fill rate and days of inventory and forecast accuracy.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department to ensure high customer satisfaction.
• Be the key contact point for monthly sales forecast sanity check and consensus analysis.
• Key led for Monthly Operations, Pre-S&OP and Weekly ASF meetings.
• Leads or assists in continuously improvement projects and interacts with stakeholders to enable project outcomes. Presents data findings and deep business insights to various levels of management, including direct supervisor and executive leadership.

The Ideal Candidate:

• Degree/Master in any discipline with at least 3 years’ experience in supply chain
• Responsible, responsive & committed
• Attention to details & organized
• Good interpersonal skills, customer oriented and a team player
• Proficient with Microsoft Office & SAP ERP

Job Summary:As a Business Development Executive, you will play a pivotal role in driving the growth and expansion of the company by identifying new business opportunities, building strategic partnerships, and fostering client relationships. The ideal candidate will have a strong understanding of the industry, exceptional communication skills, and a proven track record of achieving sales targets.

Key Responsibilities:

1. Market Research and Analysis:Conduct thorough market research to identify potential business opportunities and trends.
   Analyze competitor activities and market conditions to develop effective business strategies.
   
2. Lead Generation and Prospecting:Identify and target potential clients through various channels, including online research, networking, and cold calling.
   Generate and qualify leads to build a robust sales pipeline.
   
3. Client Relationship Management:Develop and maintain strong relationships with existing clients.
   Communicate regularly with clients to understand their needs and address any concerns.
   
4. Sales Presentations and Proposals:Prepare and deliver compelling sales presentations to prospective clients.
   Create detailed proposals outlining the company's products/services and their benefits.
   
5. Negotiation and Closing:Negotiate terms and conditions with clients to secure mutually beneficial agreements.
   Close sales deals and achieve revenue targets.
   
6. Collaboration with Cross-Functional Teams:Work closely with marketing, product development, and other teams to align strategies and ensure seamless execution of business plans.
   
7. Reporting and Analysis:Provide regular reports on sales performance, market trends, and competitor activities.
   Analyze sales data to identify areas for improvement and optimization.
   

Job Summary:As a Human Resource Clerk, you will play a key role in providing administrative support to the Human Resources department. Your primary responsibilities will include maintaining personnel records, assisting with recruitment processes, handling employee inquiries, and contributing to the overall efficiency of HR operations. The ideal candidate should be detail-oriented, possess excellent organizational skills, and maintain a high level of confidentiality.

Key Responsibilities:

1. Record Keeping:Maintain accurate and up-to-date employee records in the HR database.
   Ensure proper filing of documents related to personnel, benefits, and other HR matters.
   
2. Recruitment Support:Assist in the recruitment process by scheduling interviews, conducting initial screenings, and coordinating candidate communications.
   Prepare and distribute employment-related documents, such as offer letters and contracts.
   
3. Employee Onboarding:Facilitate new employee onboarding by preparing orientation materials, assisting in the completion of paperwork, and providing support during the orientation process.
   
4. Benefits Administration:Support the administration of employee benefits, including health insurance, retirement plans, and other related programs.
   Respond to employee inquiries regarding benefits and assist in problem resolution.
   
5. Timekeeping and Attendance:Monitor and track employee attendance and timekeeping records.
   Address inquiries related to time and attendance systems and assist in resolving discrepancies.
   
6. Communication:Respond to routine employee inquiries and escalate issues to HR management as needed.
   Assist in the preparation and distribution of internal HR communications.
   
7. Compliance and Reporting:Ensure compliance with HR policies and procedures.
   Assist in preparing reports related to HR metrics and compliance.
   

[What you will be working on]

The Administrative Executive is responsible for providing personalized secretarial support to the COO as well as administrative support in a professional and timely manner. The Administrative Executive works one-to-one with the COO on a wide variety of matters. The candidate must be flexible to meet the demands of our growing organization.

Duties & Responsibilities:

• To perform the full spectrum of coordination and administrative duties, including invoicing, data entry, documents filling, taking meeting minutes, scheduling meetings etc.

• Efficient document management such as printing and filing of the documents

• Prepare sales quotations generate invoices, maintain a detailed sale, customers payment and delivery records

• Assist with day-to-day operations of the office

• Monitoring of office supplies

• Perform secretarial support to COO

• Ensure the cleanliness of the office

• Handle recruitment process such as posting advertisement, phone screening for shortlisting, arranging interview and etc.

• Help to organize new employee orientation, on-boarding and working schedules.

• Attend to employee enquiry on HR related policies and practices.

• Other administrative duties, tasks as assigned by COO

Requirements

• 1-2 years of relevant experience

• Diploma or equivalent

• Proficient in MS Office and Excel Software

• Proficiency in English

• Ability to multitask and prioritize daily workload

• Good verbal and written communications skills

• Ability to manage multiple projects simultaneously with effective time management skills.

The successful candidate would be required to:

• To assist the section manager in the implementation, review and improvement of yard’s Safety Management System to maintain a safe and healthy work environment
• Manage the Health, Safety & Environmental (HSE) activities to ensure that the organisation complies with external regulations and standards
• Monitor and evaluate the organisation’s overall HSE performance to identify any recurring problems; research, evaluate and recommend changes to technology, equipment, systems or processes that will improve the organisation’s HSE performance
• Keep up to date with proposed and actual changes in HSE regulations so that the organisation’s HSE policy remain current and relevant
• Recommend and formulate safety policies and procedures
• Provide assistance to work process with safety planning and incident prevention
• Evaluate and review sub-contractors safety program and procedure compliance
• Assist in the development and implementation of HSE training programmes, safety audits and safety evaluation process
• Be prompt and efficient in the handling of incident and accident investigation
• To maintain and complete HSE reports and documentation
• Stay abreast of latest HSE trends and best practices for implementation on site

The ideal candidate should preferably possess:

• At least 3 years of HSE experience in the marine industry and have proven experience of maintaining a safe and healthy work environment
• A minimum Diploma or Degree in any Engineering disciplines while a Specialist in Workplace Safety and Health is preferred
• Strong written and verbal communication skills
• A keen eye for detail and an inquisitive mind to question and uncover truth
• Strong knowledge of Microsoft suite of applications for management reports

The candidate will assist the company secretaries in handling a portfolio of companies and his/her responsibilities will include:

• Preparation of resolutions and minutes of directors and shareholders, attending to the opening/closing of bank & other corporate accounts and updating of such mandates,
• Timely lodgement of documents with ACRA, preparing/maintaining statutory records and computerized client database; providing client support through phone and email correspondence;
• Complying with the clients’ standard operating procedures
• Performing any other ad-hoc assignments as may be assigned

Training will be provided.

Qualifications, Competencies and Other Requirements

• Preferably an ICSA holder, or a candidate from the polytechnic or university planning to pursue the ICSA course. Candidate with ICSA membership will be an added advantage.
• Good command of English and good verbal and writing skills; able to communicate clearly and effectively.
• 2-3 years of experience in corporate secretarial work and conversant with Singapore corporate secretarial practices and the Singapore Companies Act (will be an added advantage)
• Technology skills and ability to learn, adapt and leverage on technology.
• Good time management, attention to detail, follow through, staying informed with organizational initiatives and priorities.
• Able to prioritize, work under pressure, meet deadlines and handle clients professionally.
• Able to work collaboratively in a team yet able to carry out tasks assigned independently.

What will you do

• Prepare and maintain financial reports and accounting records in accordance with corporate guidelines, corporate timelines and local statutory requirements
• Manage the full spectrum of the accounting functions, including payables and receivables, fixed assets management, general ledger, and cash flow management
• Prepare monthly journal and balance sheet reconciliations, checking and ensuring proper accounting treatment, completeness, and accuracy
• Provide accurate, timely, and relevant recording, reporting, and analysis of financial information
• Assist in the preparation of the quarterly GST report and review annual tax returns
• Coordinate and liaise with external parties (e.g. external auditors, tax agents, corporate secretarial agents, local tax and government authorities) where required
• Collaborating with stakeholders to seek for continuous improvements in internal processes
• Support finance team on ad-hoc tasks and projects.

What do we expect

• BS degree in Accounting, Finance, or a related field
• Minimum 2 years of experience in similar position in an international environment
• Resourceful and able to work independently with a strong sense of responsibility.
• Meticulous and excellent time management
• Knowledge of Direct and Indirect tax
• Excellent interpersonal skills to communicate effectively across the organization
• Excellent Microsoft Excel skills
• Knowledge of SAP B1 a benefit

Job Summary:As a Sales and Marketing Executive, you will play a key role in driving business growth by implementing effective sales and marketing strategies. You will be responsible for identifying and pursuing sales opportunities, building client relationships, and contributing to the development and execution of marketing initiatives. The ideal candidate should possess strong communication skills, strategic thinking, and a proven track record in sales and marketing.

Key Responsibilities:

1. Sales Development:Identify and target potential clients and markets to achieve sales goals.
   Conduct market research to understand customer needs, trends, and competition.
   Generate new business through lead generation, cold calling, and networking.
   Develop and maintain a robust sales pipeline.
   
2. Client Relationship Management:Build and maintain strong relationships with existing clients and key stakeholders.
   Understand client requirements and propose solutions to meet their needs.
   Provide excellent customer service to enhance client satisfaction and loyalty.
   
3. Sales Presentations and Proposals:Prepare and deliver compelling sales presentations to potential clients.
   Develop and submit proposals, quotations, and contracts.
   Negotiate terms and conditions to close sales deals.
   
4. Marketing Strategy:Collaborate with the marketing team to develop and implement effective marketing strategies.
   Assist in the creation of marketing materials, including brochures, presentations, and online content.
   Monitor and analyze market trends to identify opportunities for growth.
   
5. Digital Marketing:Utilize digital marketing channels, including social media, email, and online advertising, to enhance brand visibility and generate leads.
   Stay updated on digital marketing trends and recommend innovative approaches.
   
6. Sales Reporting and Analysis:Prepare regular sales reports, detailing key performance indicators and progress against targets.
   Analyze sales data to identify areas for improvement and optimization.
   

Job Highlights

• Competitive salary and attractive commission
• Work in a dynamic and creative environment
• Training, mentoring and advancement in a fast growing company

Job Description

As a Customer Service Executive, you will be responsible for delivering exceptional service to our customers, sharing expert product knowledge and driving sales with enthusiasm and professionalism.

You will greet and assist our customers visiting the showroom, addressing their needs and preferences.

You will also manage and maintain a clean and organized showroom to enhance the shopping experience.

You will provide support via the hotline, including responding to messages, addressing customer questions or concerns, providing estimates based on their specific needs and requirements and scheduling site visits for customers.

You will attend to the client requests for servicing and coordinate the scheduling with our service team.

In addition, you will maintain records on the Customer Relationship Management (CRM) platform, ensuring accurate documentation.

What will the Right Person look like?

• Applicants with a Diploma/Degree in Business or related field, with a proven experience in retail sales or customer service related roles are welcome to apply.
• You can commit to work on Saturdays / Sundays.
• You have a passion for excellent customer service and sharing our products with the customers.
• You have excellent communication and interpersonal skills.
• You have a strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders.

• Support full spectrum of HR and Admin functions
• In charge of the full activities of recruitment, placement, and resignation
• Manage end-to-end onboarding & offboarding matters including but not limited to email, door access, documents, and uniform
• Process work pass applications, renewal & cancellations and liaise with the Ministry of Manpower for work pass-related issues.
• Provide prompt updates and accurate maintenance of employee database, organization charts, personal files as well as medical check-ups and work pass renewals
• Assist in coordinating in the training programme and liaise with nominated trainees on training requirements
• Assist in managing company insurance & workman compensation
• Assist in administering claims such as hospitalization, work injury compensation and etc
• Assist in payroll processing and salary administration
• Support managers on HR processes including staff issues about confirmation, performance management, grievance, and exit management.
• Keep abreast of all legal and statutory requirements and ensure compliance with Singapore labor law
• Other ad-hoc duties as assigned

Role:

We are on the lookout for a Brand Executive with experience managing multiple accounts. The most important thing we are looking for is someone who has a hungry mind that wants to try new things. Asks for forgiveness rather than for permission. This person would need to be able to collaborate with different stakeholders and teams and they must be self-starters

taking the initiative to lead, strategise and execute campaigns. This will require a high level of aptitude for working with strategy and creative teams, as well as direct relations with clients.

Key Responsibilities

Administration and Operations

• Maintain up-to-date information on the status of projects including timelines, WIPs (Work-in-Progress), contact reports and being prepared for status calls.
• Brief, review settings (internal and external) and do follow-ups.
• Assist in developing client presentations, proposals, reports and basic coordination.

Business

• Understand basic financial processes from end-to-end and how revenue is generated.
• Basic knowledge category, not necessarily from experience.

Client Management

• Assist in providing timely responses/follow-up actions to client requests on day-to-day deliveries.
• Capture accurate feedback from clients.
• Manage basic internal communication with the working team.

Strategy

• Understand basic strategic requirements to be able to assist in providing support to strategy team from general to deep dive desktop research e.g., competitive or industry landscape research, market nuances, audience insights.
• Curious about our client's industry: proactive in competitive research and share ideas/provide recommendations.

Creative

• Manage executions of project delivery from end-to-end with supervision from line manager.
• Manage asset delivery through sourcing of information for project requirements.
• Aware and appreciative of effective and bold creative work.

Digital

• Basic knowledge and understanding of platforms - latest digital and social platforms, channels and format.
• Basic knowledge around high-level social and digital trends.

People Management

• Work effectively in a team, able to support the team in requirements.
• Understand the escalation structure within the team and the organisation.
• Clear on professional code of conduct within the Agency regulations, policy and culture.

Job Specifications

Knowledge and Experiences Required

• 0-3 years' experience in the advertising industry
• Understanding of the overall business operations, needs, challenges and objectives

Skills Required

• Commercial and creative minded
• Excellent relationship management
• Proficient in Microsoft Office and Mac applications

Attributes

• Team player with a 'hands-on' approach
• Responsible, with a 'can do', willing and positive attitude to be a support system for our clients
• Ability to work under tight deadlines with multiple projects
• An ability to prioritise workload as well as an ability to pre-empt, identify and respond to problems
• Reliability, i.e. resilience, confidence, tenacity and maturity
• Personal, enthusiastic and committed - capable of gaining trust and respect from colleagues
• Open to feedback and acts on it accordingly and quickly

Job Description:

• Assist to provide pre-sales technical support, assist in product/system architecture proposal
• Provide professional presentation and consultation on the company’s products and services for existing and new customers.
• Assist in Research and support the communication process with prospects.
• Capable of Clearly articulating technical capabilities and give technical demonstrations.
• Assist to define and contact new prospects. Manage existing customer accounts, and at the same time, seek and develop new customer accounts.
• Build rapport and establish long-term relationships with customers
• Assist to establish business and industry contacts and cultivate relationships to identify new business and revenue opportunities.
• Able to build strong and strategic partnerships at all levels of prospects and clients as well as develop future businesses

Requirements:

• Min1-3 years of experience in an IT or Physical Security System with good communication and interpersonal skills
• Diploma in IT or Engineering technology solution will be an advantage

Job Responsibilities

• To understand and communicate project development requirements across all stakeholders and deliver project
• To assist Project Manager to drive projects and optimize customer journey and to be in line with project timeline
• To ensure project delivered is tested and good to go live with no bugs
• To ensure timely, effective follow-ups on Project timelines with all key project stakeholders
• To assist administrative tasks which include User Requirements Document, Functional Specification, Test Cases, User Journey Design and other requested documentation
• To assist Business Analysts in research, understanding requirements, product creation and functional specification

Competencies to Learn

- Candidate will be supporting Project Manager for end to end from Project planning, development, testing, delivery and support

- Candidate will gain experience managing internal and external stakeholders

- Candidate will also be required to assist in reporting and project documentation preparation

- Candidate will have exposure to the following functional areas:

• Candidate will gain understanding from Project Manager scope which include functional skills such as planning, developing, coordinating and producing end delivery in a timely manner
• Candidate will learn key area about User Journey and how to make application user friendly
• Candidate will be required to involve in all production deployments
• Candidate will be required to assist Project Manager for application support
• On-the-Job Training will be provided

Job Requirements:

• Possess at least a Diploma or equivalent in Computer Science, Information Technology, Business Informatics
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel and etc.)
• Strong written and oral communication skills
• Analytical and resourceful
• Effective communication skill
• Planning and organization skill
• Project management experience will be an added advantage

1. JOB DESCRIPTION

• Identifying potential sales opportunities for both local and regional
• Introducing our products and technology to our client
• Preparing of proposal & quotation
• Fluent in English, both verbal and written.
• A positive attitude and desire to learn
• Good interpersonal skills and ability to get along with colleagues is a must

Essential to have:

• Familiar with Microsoft office software
• Prior Sales experience preferred
• Creative, Responsible and reliable
• Positive attitude and with Strong determination
• Must be able to travel Regionally
• Procession of Class 3 Driving Licence preferred

Work Environment :

• Job Type: Permanent
• Salary: $1,800.00 - $3,000.00 per month
• Work day: Monday to Friday
• Working Hour: 9am ~ 6pm

Experience:

• Fresh Graduates may also apply

Location:

• Singapore and Japan

Job Skill Requirements

• Familiar with GST reporting requirement.
• Proficient in Accounting Software (Preferably SAP B1), and MS Office.
• Meticulous, team player, self-motivated with good interpersonal and communication skills.

Responsibilities

• Month-end closing – Ensure smooth month end closing within tight deadline.
• Reporting – Compile reporting package within tight deadline for reporting to HQ.
• Handle full spectrum of Accounts Receivable and Accounts Payable (PTP Process).
• Perform billing according to agreement terms and services provided.
• Maintain proper filing system.
• Liaising with customers and suppliers to resolve billing issues.
• Liaising with and supporting other departments (warehouse, operations).
• Prepare monthly/year-end schedules.
• Liaising with auditors for year-end financial audit.
• Improve and innovate on existing work processes.
• Perform other ad-hoc assignments and projects as assigned.

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

About MIMS

For over 60 years, MIMS has provided strategic communication solutions to healthcare clients and communities. With over 16 offices in 12 markets across APAC and with a 250+ strong team, our teams provide global, regional, or country-focused integrated communication solutions to address the strategic needs of health brands. With over 2 million professional subscribers to its digital platform and print publications, MIMS helps health brands to engage with their target audience by empowering Health Care Professionals to improve treatment outcomes.

Key Responsibilities

• Serve as the main point of contact for assigned clients and build strong and trusted relationships. Understand client goals, objectives, and challenges to implement integrated communication solutions to that align with the client’s business needs.
• Deliver integrated projects that cover medical publications like manuscripts and abstracts, medical content delivery, advocacy boards, events and webinars, HCP digital solutions, and CME-accredited learning modules.
• Collaborate with internal cross-functional teams, including editorial, design, digital, events, and publications teams to deliver best-in-class execution of projects.
• Manage project progress through a project management system and provide ongoing quality assurance support for these assigned projects.
• Coordinate the execution of projects, ensuring they are delivered on time, and aligned with client expectations
• Track budgets and delivery of projects to ensure accurate financial management.
• Prepare and deliver post-campaign reports with recommendations.

Key Requirements

• 3-4 years of experience in any of the following roles
• A Sr. Account Executive/Account Manager in a health communications agency.
• A Sr. Marketing Executive/Marketing Manager in an ethical pharmaceutical company with experience in marketing campaigns for ethical health brands.
• University Graduate/Management Graduate.
• Excellent project coordination, multi-tasking, and problem-solving skills.
• Highly organized and efficient with a keen eye for detail.
• Excellent communicator.
• Experience in working in multicultural teams.
• Experience in digital marketing is an added advantage