The incumbent will be reporting to the Operations Manager. He/She

will be responsible for the smooth and efficiency running of the day-to-

day operations and maintaining high standards of service at all times.

Job Description:

• Maintain the restaurant's revenue, profitability and quality goals
• Provide a comprehensive training program to train and motivate staff to provide excellent customer service
• Responsible for hiring and providing training to new hire servicing staff
• Responsible for the updating of the POS systems as necessary
• Ensuring that all the operational staff adhere to the restaurant's rules and regulations, food and safety regulations etc.
• Coordinate with the kitchen chefs daily on any changes of the menu
• Organize morning meetings to relate any customers feedback, service or manpower issues, menu changes etc.
• Responsible for the planning of the service and kitchen staff duty roster and delicate tasks to the members
• Evaluate staff performance and provide improvement plans if necessary
• Perform administrative task such as ordering and inventory tasks
• Reporting on financial performance, inventory etc.
• Control operational costs and identify measures to cut waste
• Manage and resolve customer concerns and complaints in a timely and professional manner.

Job Requirements

•  Minimum 3 years of expertise in a similar role in F&B service industry
•  Excellent leadership skills
•  Excellent interpersonal skills for dealing dipomatically with employees
•  Well organized and detail-oriented
•  Client cooperation and team-building skills
•  6-day work week

Broad Function:

As part of the technical services team, the Dept Manager is responsible for managing and control of the lab polymerization facilities. They need to design, optimizing for creating polymer materials and support the production processes such as scale up, trouble shooting and improvement.

Job Description

1. Ensure and manage employees’ performance and development

• Provie guidance and coach team to achieve targeted performance.
• Conduct regular check-ins with the team and provide feedback on performance.
• Conduct engagement activities and discuss the developmental needs of the team.

2. Involve in the strategic development and policymaking & change management for the company

• Participate in management meetings and discussions on policy formulation
• Lead, manage and role model change initiatives in the Company
• Budgeting and financial management

3. Collaborate with internal teams, including R&D to provide feedback on customer requirements and provide timely updates on development progress

• Communication
• Information sharing
• Cross functional meeting
• Resource allocation
• Project management

4. Identify and mitigate risks associated with polymerization projects ensuring compliance with relevant regulations and standards

• Risk identification & analysis
• Risk monitoring and controls
• Communication and reporting
• Data security and privacy
• Crisis management planning

5. Technical Development

• Overseeing projects related to polymer synthesis, characterization, and application development.
• Analysing experimental data to draw conclusions, identify trends, and make informed decisions about development direction
• Collaborate with related department to ensure smooth integration of new polymers into existing production lines.
• Developing a strategy for protecting intellectual property through patents

6. Laboratory Management

• Ensure safety and compliance of ACM polymerization laboratory.
• Training of new lab staff.
• Lab work planning and scheduling.
• Equipment & spare parts management.

6. Others

• Perform any other tasks assigned by the management

Requirements:

1. Degree in chemical engineering, Polymer synthesis chemistry, or equivalent.
2. At least 3 years of relevant working experience
3. In depth knowledge of polymerization mechanism and kinetics.
4. Expertise in polymer characterization evaluation techniques.
5. Good leadership Quality
6. Ability to interpret and analyse data.
7. Excellent written and verbal communication skills.
8. Ability to collaborate effectively with colleagues.
9. Understanding relevant safety regulations and best practices.
10. Project management skills
11. Intermediate MS Office skills.
12. Self-disciplined as a role model for employees.
13. Meticulous in handling complex work.
14. A resourceful problem solver.
15. A person with high degree of integrity and patient.
16. Understand the Japanese culture to support working with Japanese colleagues. (Preferred)

Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

The Audit Manager is responsible for overseeing audit engagements, managing client relationships, and leading a team of audit professionals to ensure the delivery of high-quality audit services. This role requires strong leadership skills, deep knowledge of auditing standards, and the ability to manage multiple engagements simultaneously. The Audit Manager will play a key role in the firm’s growth by contributing to business development efforts and maintaining the highest standards of service to our clients.

Key Responsibilities:

• Engagement Management:Plan, execute, and oversee audit engagements from start to finish, ensuring they are completed on time, within scope, and within budget.
  Review and approve audit work papers, financial statements, and audit reports prepared by the audit team.
  Identify and assess audit risks and develop strategies to address them.
  Ensure compliance with applicable auditing standards, regulatory requirements, and the firm’s quality control policies.
  
• Client Relationship Management:Serve as the primary point of contact for clients during audit engagements, addressing their concerns and providing solutions to their needs.
  Develop and maintain strong client relationships through effective communication and by providing value-added advice.
  Assist clients with the interpretation of financial statements and other audit findings.
  
• Team Leadership and Development:Lead, mentor, and develop a team of audit associates and seniors, fostering a collaborative and supportive work environment.
  Provide on-the-job training, feedback, and performance evaluations to audit team members.
  Promote a culture of continuous learning and professional development within the team.
  
• Technical Expertise and Compliance:Stay current with developments in auditing standards, accounting regulations, and industry trends.
  Provide technical guidance and expertise to the audit team and clients as needed.
  Ensure that all audit engagements adhere to relevant professional standards and ethical guidelines.
  
• Business Development:Identify opportunities for expanding audit services and contribute to the firm’s business development initiatives.
  Participate in networking events, industry conferences, and other activities to promote the firm’s services and attract new clients.
  Prepare proposals and presentations for prospective clients.
  
• Operational Efficiency:Monitor engagement profitability, manage billing, and ensure timely collection of fees.
  Implement and maintain efficient audit processes and methodologies to improve service delivery.
  Contribute to the development and improvement of audit tools, templates, and best practices.
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification (e.g., CPA, ACCA) is required.
• Minimum of 5-7 years of experience in audit, with at least 2-3 years in a supervisory or managerial role.
• Strong knowledge of IFRS, GAAP, and other relevant accounting and auditing standards.
• Proven ability to manage multiple audit engagements and teams effectively.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in audit software and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required for client engagements.

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects;
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects;
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget;
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries;
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Requirements

• Minimum Diploma in IT related
• Minimum ITIL Foundation
• Any technical certification is advantages

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Benefits: AL, Medical Leave, Incentive

Requirement:

Integrity and responsibility

At least five years relevant experience in a similar capacity, especially speakeasy bar

Job Description

-Lead the team and manage team’s morale.

-Maintain safety and hygiene standards.

-Ensure guest satisfaction and handle guest complaints.

-Manage and coordinate to ensure smooth service performance.

-Manage any troubleshooting at outlet level and make decision at supervisory level.

-Coordinate with marketing executive for promotional event.

-Staff training of new/existing staff.

-Communicate with team through regular briefing about the standards and business requirements to be delivered.

We’re seeking an energetic and motivated Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

Responsibilities:

• Effectively managing, developing, and training the service desk team.
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Conducting and sharing results from service and operation performance reviews.
• Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
• Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
• Being aware of and managing the costs of running the service desks.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Taking accountability for service delivery performance, meeting customer expectations/SLAs, and driving future demand
• Providing accurate and regular reports to the management on performance of the service delivery
• Supervising desktop management teams (Local and Offshore) to facilitate continual improvements in the desktop environment.
• Collaborating with technical design teams to set standards for software, hardware, and security
• Making sure that anti-virus updates and patches are applied effectively and promptly.

Requirements and skills:

• The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
• An ability to balance and plan the short-term actions of the team.
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
• A complete understanding of the organization’s business.
• An ability to think critically about systems and to make adjustments consistently as needed.
• The ability to manage time effectively while setting the tone of the team through modelling and leadership.

• Develops a detailed project plan to monitor and track project progress.
• Leads and/or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management.
• Communicates and tracks regularly on the status of project goals by ensuring project results meet requirements regarding quality, reliability, schedule, and cost.
• Monitors performance and recommends schedule changes, cost adjustments and resource additions.
• Provides direction and support to project team to ensure accomplishment of agreed upon goals, objectives, and deadlines.
• Assembles and coordinates project staff while managing resource availability and allocation.
• Reports on progress of project to all stakeholders by presenting reports defining project progress, problems and solutions.
• Successfully manages relationships with the client and all stakeholders. Establishes and maintains relationships with third parties/ vendors.
• Experience handling IT projects with multiple Singapore Government agencies is a key requirement.

Position Summary

As a Product Manager, you will be responsible for the Room Air Conditioning (RAC) and Commercial Air Conditioning (Single-splits, Multi-splits, VRF) product portfolio for Southeast Asia & Oceania. You will drive product strategy and innovation across the product portfolio through strong collaboration with key stakeholders in subsidiaries, along with Global Product Management, Product Planning, R&D, Regional Sales, Pre-Sales, Customer Service, Marketing, and Sales Planning teams.

We seek an experienced product enthusiast who thrives on ownership, proactivity, strong communication skills, and cross-functional teamwork. This high visibility role offers opportunities for growth within a fast-paced global company.

You will synthesize diverse ideas on strategy, and planning, build consensus, and execute next-generation product technologies and capabilities.

Roles & Responsibilities

· Champion the Air Conditioner product by executing the product vision and strategy

· Bring expertise and deep knowledge of market needs, identify unspoken pain points and problems

· Stay updated on industry standards and regulations and monitor market trends for sustainable innovation

· Constantly evaluate and enhance product strategy to increase sales and profitability

· Look at Profit and Loss analysis and profit improvement. Analyse financial performance, identify areas for improvement and develop strategies to enhance profitability

· Thoroughly research markets and competitors to understand implications and develop an action plan

· Lead ideation, solution creation, and value positioning by leveraging technical acumen

· Compare competitors’ products through benchmarking, analyzing specifications and pricing

· Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth

· Provide critical inputs to New Product Development (NDP) / New Product Introduction (NPI) programs during the preparation phase. Act as the liaison between local teams, the SEAO office in Singapore, and the Suwon office in South Korea for alignment to ensure successful product launches

· Develop and implement product launch plans for the Air Conditioner line-up in partnership with local country teams

· Provide product-related inputs for marketing collaterals such as manuals, catalogs, websites, white papers, etc.

· Enhance supply forecasting and product life cycle management processes in line with the product strategy

· Support day-to-day operations for product-related issues and proactively work with key stakeholders

Skills & Qualifications

· Bachelor degree in Business, Engineering or a related field

· 6+ years’ experience in product management / development in relevant industries

· Strong business acumen and commercial mindset to connect technology, product features and customer benefits

· Experience in international, multi-cultural / multi-layered, dynamic environment

· Ability to work effectively across internal and external organizations

· Agility and resilience to work and influence within Samsung matrix environment at a local, regional and global level

· Structured and strong in analytical skills

· Excellent verbal and written communication skills in English

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Gathering, investigating, and summarizing market data and trends to draft reports
• Implementing new sales plans and advertising, identifying opportunities and strategies to increase sales
• Evaluate Sharbesuwary’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Anticipate and resolve potential problems / issues work with seasonal marketing budget
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum 5 years of experience in B2B/B2C sales, Indian/Bangladesh wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging (household & groceries) and good knowledge in Indian/Bangladesh Wholesale household and groceries products distributions through various channels
• Preferably bilingual to liaise with Indian/Bangladesh speaking suppliers and vendors in view of working/business environment communication
• Develop and implement sales strategies aimed at meeting or exceeding revenue goals. This includes setting sales targets for the store and ensuring that the team is aligned with these objectives.
• oordinate with inventory and procurement teams to ensure that the store is stocked with the right products at the right time. Maintain stock levels for high-demand items while avoiding overstocking.
• Develop strategies for engaging with customers, such as loyalty programs, personalized promotions, or creating a positive in-store experience.
• Implement loss prevention measures to minimize theft, spoilage, and inventory discrepancies. Regularly monitor sales and stock levels to detect any irregularities.
• Monitor daily, weekly, and monthly sales performance, identify trends, and analyze data to make informed decisions about promotions, product offerings, and staffing levels.
• Proficient in inventory control, product ordering, and maintaining stock levels.
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be able to work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Responsibillities;

• Partner with clients to ensure building activity is communicated.
• Manage and coordinate management and maintenance plans, implementing and communicating property by-laws.
• Managing scheduled statutory certification and inspections of the common properties.
• An understanding of defect management, coordination of contractors, managing warranties, and planning activity according to the project plan.
• Review tender service contracts and provide appropriate scope of work for each contract.
  Organise, manage, and monitor all facets of the estate operations to maximise cost
  efficiencies.
• A high level of customer service, developing and maintaining relationships with all property
  stakeholders, including owners, tenants and clients.
• Ensuring the estate is kept to exceptional presentation and standards.

Requirements

• Degree in Building Services with a technical understanding of building construction trades, defects, maintenance, and tender service contracts.
• Strong administrative skills focused on professionally written communication, highly
  organised, strategic planning, resourceful, and close attention to detail.
• Intermediate Microsoft Office skills - Outlook, Excel, Word, and being adept in technology.
  Ideally more than 5 years of Building Management experience with portfolio management.
• Candidates with property management, facilities or asset management experience will be highly regarded.

Job Description for M&E Manager

• Project Management on all company projects in M&E services design, cost, technical and authority matters.
• Oversee and manage the M&E aspects of construction projects, including mechanical, electrical, fire protection and plumbing (MEP) systems.
• Supervise and provide guidance to M&E Engineers & Inspector of Works.
• Manage sub-con/in progress production planning & build
• Assess M&E contractors progress and variation order claims
• Review and approve M&E designs and plans to ensure they meet project specifications and comply with local codes and regulations.
• Value engineering on design proposals to optimise the cost and to ensure best practices are applied in the projects.
• Keeping track on variation and claims of contract and cost impact, report information to Project Manager.
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
• Attend client consultant meeting & involve in pre-tender estimation and tender process for award of Contractors.
• Identify and address any technical issues or challenges related to M&E systems during the construction process.
• Knowledge of relevant local and international building codes and standards.
• Experience in coordinating with regulatory agencies and ensuring compliance.

Job Requirements:

• Minimum a recognized Bachelor’s Degree in Mechanical/Electrical/Construction Engineering or other building-related disciplines
• At least 3-5 years of working experience in building and construction projects
• Working knowledge in BIM model software
• Excellent interpersonal, communication and problem-solving skills
• Have Main Contractor Experience.

Job Responsibilities

• Coordinate and lead planning sessions for project development and execution.
• Manage staffing and other resource needs to maximize potential for successful execution of projects
• Define project objectives and scope, identifying involvement of internal and external stakeholders
• Conduct risk analysis to reduce unforeseen obstacles and costs
• Create detailed schedule, project parameters, and budget expectations
• Conduct periodic scope, schedule, and cost reviews using industry best practices, to identify needed adjustments
• Manage client and other stakeholder expectations to maintain productive and engaged relationships
• Delegate project activities and duties in accordance with team members' strengths and experience
• Collaborate with and lead teams to deliver results on schedule and within budget limits
• Execute other role duties as assigned

Job Requirements

• Bachelor's degree or Diploma in related field and a minimum of five years of experience in project management related to semiconductor fabrication, greenfield construction.
• Proficiency with industry-standard project manager tools and software
• Experience with client management and internal departmental communications
• Proven track record of successful project management.
• Project Management Professional and/or PRINCE II certification preferred

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

JOB SUMMARY

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Branch Manager, Business Manager, Product Mgr and etc.

Our Ideal Candidate

• RNF and CMFAS
• 1 year of relationship management and retail banking experience

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About the Company:

Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways.

Role Summary:

We are looking for a highly skilled and experienced Senior Program Manager to join our team at DBiz Singapore. The ideal candidate will be responsible for overseeing program management and service delivery, maintaining client satisfaction, and managing relationships with key stakeholders, particularly within government sectors.

Key Responsibilities:

1. Program Management:Manage complex IT programs and projects to ensure timely delivery within scope and budget.
   Coordinate with cross-functional teams to meet program milestones.
   Oversee the planning, execution, and monitoring of multiple projects to ensure alignment with customer goals.
   
2. Service Delivery Management:Ensure the successful and timely delivery of IT services to clients in line with agreed Service Level Agreements (SLAs).
   Monitor service performance and implement improvement measures as necessary.
   Act as the primary point of contact for escalations and issues, ensuring prompt resolution.
   
3. Client Relationship Management:Build and maintain strong relationships with key customers, especially government agencies, to meet their needs and expectations.
   Provide regular service updates and gather feedback through frequent client communication.
   Identify opportunities to enhance customer satisfaction and retention.
   
4. Stakeholder and Vendor Management:Collaborate with internal teams, third-party vendors, and subcontractors to ensure seamless service delivery.
   Liaise with government officials to ensure adherence to policies and regulations.
   Ensure compliance with contractual obligations and government standards.
   
5. Performance Management and Reporting:Regularly review and report on service performance metrics.
   Implement continuous improvement initiatives to enhance service quality.
   Prepare and present performance reports to senior management and clients.
   
6. Risk and Issue Management:Proactively identify potential risks and develop mitigation strategies.
   Manage any issues that arise during service delivery to minimize service disruption.
   

Qualifications & Experience:

• Bachelor's degree in IT, Business Administration, or a related field.
• Minimum 5-7 years of experience in IT Project Management, Program Management, and Service Delivery, preferably within a government or regulated environment.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with government procurement processes and regulations is a plus.

Desired Skills:

• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities.
• Excellent problem-solving skills with a proactive and customer-focused mindset.
• Certification in ITIL, PMP, or equivalent is an advantage.

Life at Dbiz:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

Role title - Marketing Communications Senior Manager

Location – Flexible

Remote from Singapore, Malaysia, Hong Kong or India

Do you believe that business and finance must change to address sustainability and climate issues? Does your personal purpose include driving that change? ARE is looking for people who can work with investors to influence private sector decision makers across Asia. We not only search for relevant knowledge and experience, but most of all a dedication to positive impact.

Asia Research and Engagement (ARE) brings the voice of investors in support of solutions to Asia’s sustainable development challenges. We assemble coalitions of investors to address strategic sustainability issues, using dialogue and shareholder escalation tools to shift the mindsets of senior decision-makers across finance and industry.

ARE has a team of highly motivated professionals across a range of backgrounds and disciplines. Our expertise includes running investor backed engagement programmes and producing high grade research on sustainability themes and management by Asian listed companies. We work on energy, food, and financial systems, setting out the case for change at a range of banks, power, steel and food companies across South-East Asia, China, Japan and India.

The new role of Marketing Communications Senior Manager will be responsible for shaping and executing communication strategies that represent the organisation's voice and mission to key stakeholders. This role involves managing multiple external communication channels; ensuring compelling and timely communication to stakeholders such as industry, funders, governments, and civil society; supporting the Investor Liaison team’s communication with investors; supporting program teams in their communication initiatives; and enhancing the organisation’s visibility and reputation.

Key Responsibilities:

· Develop and implement effective marketing communication strategies to build company relationships, brand awareness and stakeholder engagement across Asia.

· Ensure effective dissemination of published reports and industry insights through various channels such as press releases, media placements, marketing materials, digital and social media, email campaigns, newsletters, etc to our stakeholders.

· Tailor key messages and broaden our stakeholder engagement with emphasis on companies, capital market bodies, regulators, and media.

· Oversee the creation and maintenance of marketing collateral, branding materials, and company templates, ensuring consistency in design and messaging across all communication channels.

· Develop and execute public and media relations campaigns including supporting events and partnership activities.

· Lead and develop calendars and content strategies that align with organisational goals such as newsletters and external communications.

· Collaborate with and manage the Design team (internal and/or outsourced) to develop visually engaging collaterals that support both company communications and program team outputs, ensuring alignment with branding and strategic goals.

· Manage the organisation’s external communication platforms such as Website design and updating, company presentations, external (and some internal) meeting planning, ensuring timely and effective content delivery.

· Collaborate with the Research Editor and Program teams to promote research findings and insights effectively.

· Assist the Investor Liaison team with materials development and event support.

· Draft, edit, and design materials for internal stakeholders including PowerPoint presentations and one-off marketing collaterals.

· Monitor and analyse marketing and communication channels output, performance and metrics to optimise engagement in outreach strategies and set benchmarks for improvements.

· Monitor similar organisations market presence to ensure we are competitive with our peers and recommend improvements for increased effectiveness.

· Manage team members across Asia to ensure brand and message integrity and delivery to local markets.

Qualifications:

· Bachelor’s degree in Communications, Marketing, Public Relations, or a related field, with at least 5-7 years of experience in a Senior communications or marketing management role.

· Proven track record in developing and executing communication strategies across various channels, including social media, email campaigns, and digital platforms.

· Experience managing external communications for diverse stakeholder groups, such as investors, corporates, funders, and government agencies.

· Strong leadership and project management skills, with the ability to collaborate with cross-functional teams, including content creators and designers, to meet organisational goals.

· Proficiency in branding, content creation, and maintaining brand consistency, with hands-on experience overseeing the production of marketing collateral and managing design processes.

· Regional experience in Asian countries, especially in India, Japan and China.

· Excellent English language spoken and written.

· Proficient in using communication systems such as Microsoft, Google Docs, SharePoint, PowerPoint, Canva etc.

Required attributes:

· Tenacious, collaborative and intellectually curious

· Work in a multi-cultural context

· High attention to detail and able to manage multiple deadlines

· Identify constructive solutions in addition to recognising issues

· Excellent communication, presentation skills and editorial view in written formats

ARE Values:

· Operate with Balance

· Foster Collaboration

· Always Learning

· Engage with Compassion

· Act Sustainably

What ARE offers you:

• Trusting environment where you can express, learn and teach
• Dynamic team with exciting conversations
• Established company with a start-up spirit
• Being part of a global network of institutional investors
• Flexible work life blend

Please check the ARE website and Asia Transition Platform for more company information

www.asiareengage.com

www.asiareengage.com/asia-transition-platform