Key Responsibilities:

• Developing and implementing sales strategies: Identify and target potential customers in the F&B sector, develop sales strategies and plans to reach and exceed sales targets.
• Business development: Actively seek out new business opportunities and secure new clients in the F&B sector. This may involve networking, attending industry events, and building relationships with key decisionmakers.
• Relationship management: Build and maintain strong relationships with existing clients in the F&B sector. Provide exceptional customer service, address any concerns or issues that may arise, and ensure client satisfaction.
• Sales presentations and negotiations: Prepare and deliver sales presentations to potential clients in the F&B sector, showcasing products, services, and solutions. Conduct negotiations and close deals to achieve sales targets.
• Market research and analysis: Stay up-to-date with industry trends, competitors, and market conditions in the F&B sector. Conduct market research and analysis to identify opportunities for business growth and stay ahead of the competition.
• Collaboration with internal teams: Collaborate with cross-functional teams such as marketing and operations to ensure seamless execution of sales strategies. Provide feedback and insights from the F&B sector to improve products, services, and overall business operations.
• Sales reporting: Regularly report sales activities, progress, and achievements to management. This may involve tracking sales metrics, analyzing data, and presenting reports to assess performance and identify areas for improvement.
• To collect payment: Adjust the credit limit-need to apply to the company- reduce the prompting from software- in expiring of credit term. (constantly monitor and work closely with the client)

Job Requirements:

• Previous experience in promoting products, services, and projects to the catering industry.
• Minimum diploma in business management, marketing, or related fields.
• At least 2 years of sales experience, with a proven track record of achieving or exceeding sales targets.
• Strong interpersonal skills and ability to build relationships.
• Excellent communication and presentation skills.
• Proactive in identifying and pursuing sales opportunities.
• Ability to work independently and effectively manage multiple priorities.
• Proficiency in both Chinese and English.

Key Role:

• Supervising and actively participating in various aspects of operations.
• Procurement: Drafting company’s reasonable forecasts for timely delivery [no stockouts, no excess stock].
• Monitoring and executing shipping operations.
• Planning for quality management.
• Streamlining processes for efficiency and cost savings.

Job Description:

• Ensure timely, quantity, quality, and budgeted delivery of products to meet customer demands.
• Generate monthly variance reports, analyze and manage changes in product lifecycle, gradual elimination transitions, promotional products, and impacts of slow-moving or obsolete inventory, providing actionable strategies and implementation plans.
• Track inventory, conduct inventory reviews, monitor customer fill rates, supplier performance, and forecast accuracy, providing actionable strategies and implementation plans.
• Monitor and react to product demand changes, adjust inventory plans accordingly through appropriate strategies and implementation plans.
• Provide accurate forecasting and develop strategies to improve forecasting processes and minimize variance.
• Oversee and manage inbound operations, including agreements with third-party logistics providers.
• Supervise product quality, ensuring timely monthly execution and monitoring, including standard documentation collection.
• Participate in developing and supporting the development of Standard Operating Procedures (SOPs) for demand forecasting and supply planning using ERP systems.
• Assist in daily procurement operations.
• Perform other ad-hoc duties as required.

Job Requirements:

• Maintain a positive and proactive attitude.
• Ability to handle crisis situations.
• Excellent communication and interpersonal skills, adept at maintaining company relationships.
• Experience in operational management related to inbound operations, ability to negotiate with third-party logistics providers.
• Ability to effectively collaborate with internal teams and external partners for mutual benefit.
• Proficient in inventory management, demand forecasting, and supply planning skills.
• Strong analytical skills and attention to detail, capable of analyzing data and providing accurate forecasts.
• Familiarity with ERP systems and proficient in using them for inventory management and planning.
• Ability to multitask and set task priorities effectively in a fast-paced environment.
• 3-5 years of work experience in operations management or related fields.
• Proficiency in both Chinese and English preferred.
• Join our team to contribute to optimizing operations and driving business success.
• Apply now to join our dynamic team dedicated to creating a future together.

Responsibilities:

· Responsible for work pass administration such as work pass applications, renewal, cancellation, and issuance

· Liaising with employment agencies, posting jobs on various job portals, coordinating with hiring managers and candidates on interview

· Update and maintain employees' information into system, records and personal files.

· Responsible for onboarding and off boarding administration

· Process payroll, CPF, Income Tax, IR21 and other relevant statutory submissions

· Ensure timely submission of statutory matters like MOM and related market surveys

· Source and facilitate staff training, update and maintain staff training records and timely submission of training grant

· Any other administrative duties & ad hoc duties tasked by Manager or Supervisor.

Job Requirement:

• Minimum GCE ‘O’ Level
• Minimum 1-2 years of relevant working experience
• Good knowledge of employment legislation(Employment Act)

This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.

2. Build and maintain positive and long-lasting client relationships. 3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.

4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.

5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.

6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends .

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.

2. Build and maintain positive and long-lasting client relationships. 3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.

4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.

5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.

6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends .

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

• Assist company to manage social media platform.
• Social media strategy development: Work with the team to create social media strategies that support the overall marketing plan.
• Social media account management: Manage social media accounts, including but not limited to, Facebook, Instagram and Tik Tok ensuring all content is up to date, accurate, and aligned with the brand's voice.
• Social media advertising: Develop and execute social media advertising campaigns, including targeting, ad creative, and budget management.
• Analytics: Monitor social media analytics to track and report on the success of social media campaigns, including engagement, reach, and conversions.
• Community management: Engage with social media followers and respond to comments and messages in a timely and professional manner.
• Stay up-to-date with social media trends and best practices: Continuously research and educate themselves on social media trends, new platforms, and best practices to ensure that the brand's social media presence is effective and relevant.

ImaqineLab transforms businesses to achieve record-breaking scalability through imaqinative strategies, innovative productivity, and new technology. We are unafraid to be bold, adventurous, and open in the verticals and industries we are in. With our astute tactics and vision, we bring success to businesses and clients we've supported.

Let ImaqineLab bring your business beyond your imaqination.

Responsiblities

The ideal candidate is a playmaker that can run a campaign with just an idea - they are able to conceptualise a seeded idea and explore various marketing opportunities. Ideating innovative marketing strategies and bringing possibilities into fruition is their passion. They are a self-starter, intuitive, creative, yet organised. They identify, diagnose, and fill gaps swiftly and rationally.

• Experience in Digital Marketing, Campaign/Social Media marketing, Brand management and/or PR.
• Develop marketing plans, prepare proposals and decks.
• Develop strategic marketing initiatives and activities.
• Strategise and manage social media accounts.
• Strategise, optimise, and manage ads (Google, YouTube, Social Media, TikTok).
• Manage KOLs for various campaigns.
• Client and community management via events, workshops, and seminar.
• Experience in digital marketing and content management.
• Evaluate performance and provide recommendations to improve Campaign performance.
• Conduct market research to identify marketing opportunities.
• Manage simultaneous projects from a variety of verticals.
• Write and proofread effective copies.
• Design basic marketing assets.
• Other ad-hoc tasks.

Requirements

• Highly organised and astute.
• Excellent time management.
• Strong analytical skills.
• Good educational background.
• Excellent written and communication skill.
• Highly proficient in English.
• Experience in media buying is preferred.

Preferred Experiences

• Experienced content creator (esp. video content).
• Possess an eye for video content and production.
• Advertising/media agency experience.

Accounts cum Admin Executive

Job description

· Provide secretarial and administrative support to Management Level

· Manage calendar, coordinate appointments, meetings, filling and prepare expenses claims

· Handle incoming and outgoing correspondence

· Handle travel arrangements, expenses claim for Management team

· Draft internal and external correspondences

· Coordinate staff meetings and prepare minutes when necessary

· Assist to handle confidential reports / documentation

· Develop and maintain the organisational database

· Any other duties assigned by the director/Management Team

· To assist HR/Finance where necessary such as filing statutory requirement, government subsidy reimbursement, organizing training and paperwork relating to training and development activities and filing of necessary record.

· Responsible for processing accounting entries and ensuring timely preparation of a company’s financial statements.

· Handle AR/AP/Bank reconciliation/Cash flow

· Assist on recording transaction in computerized accounting system

Job Requirements

· Minimum Diploma in Business administration or related discipline

· Possess knowledge in using Microsoft Office / Autocount Accounting Software

· Preferably with relevant experience will be advantageous

· Effective communication skills (both verbal and written)

· Good interpersonal skills

· Excellent time management skills

· Ability to multitask

This position leads and directs the entire Customer Service and Quality Support department. She/he is responsible for ensuring quality requirements are met and as well as creating customer satisfaction and meeting customer’s expectations.

You will be tasked with:

Quality

• To ensures that the QMS processes are established, implemented, and maintained.
• To involve review and planning of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.
• Report to “top management” on the QMS performance and where improvements are needed.
• Conduct safety, quality and environmental system compliance audits
• To ensures that the QMS processes are established, implemented, and maintained.
• Review and verify inspection records, identifying and documenting any quality non-conformances, including root cause analysis, corrective actions and preventive measures.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform products and in-process acceptance activities based on approved specification and documentation as defined in respective process SOP.
• To review maintain and update company’s ISO documentation, and ensure compliance with the requirement of ISO Standard.
• To plan and perform a yearly internal and external audit.

Customer Service Support

• Develop and implement customer support policies and procedures that support employees to proactively handle and resolve customers’ issues promptly and effectively.
• Establish and harmonise all customer care processes with corporate initiatives including reporting and resolution processes.
• Establish, track and monitor customer satisfaction standards and other performance metrics.
• Manage coverage of telephone, email and remote-diagnostic service support to customers to provide technical support in a timely and effective manner for all our products.
• Liaise with customer and suppliers on products/ systems/ services delivered to meet the quality requirements.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform any other duties as assigned and required.

We regret to inform only shortlisted candidates will be notified.

Salary will commensurate with education and experience.

• Duties and Responsibilities
• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans

Requirements and Qualifications

• Experience with lead generation and prospect management
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Able to professionally and confidently communicate with C-Level Executives
• High school degree or equivalent
• Four years of cold calling experience; previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Ability to work independently or as an active member of a team