Marketing Support

• Analyze FB Ads and Google Ads for tracking performance and metrics with social media and digital marketing tools
• Handle marketing and corporate communication matters.
• Conduct research and propose new marketing avenues
• Coordinate events and film shoots with videography and photography skills

Admin support

• Support and Handle stock taking for clinics
• Assist in MOH licensing and act as the contact point for facilities vendors
• To assist in all ad-hoc administrative matters

Operations Support

• Execute action plans for the organisation to meet strategic goals
• Support the smooth running of daily operations of organisation
• Manage SOPs for HQ and clinics

Job Requirements:

• Diploma or Degree in Business/Management Studies, Marketing, Communications or any other relevant discipline
• Good people skills. Team player and able to demonstrate leadership skills

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

About the job

Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and their own websites in order to help them generate insights for marketing and product. Our clients include Twitter/X, Reddit, Twitch, The Guardian, CNN and NBC.

It’s part of the evolving Access Intelligence portfolio that includes Isentia, the market-leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry.

Role Overview

We are looking for a creative marketer who is both verbally and visually oriented, to help us tell stories about data-driven insights and our platform’s capabilities across marketing channels, through clever writing and eye-catching graphical assets, while also lending a hand analyzing the data. This is the opportunity to take the power of content creation to a new level and explore outside the current boundaries of storytelling.

Key Responsibilities

• Develop insight-led content using Pulsar, and other Access Intelligence platforms like Isentia, Vuelio and Response Source for social media, content marketing campaigns, emails, blogs, webinars and events.
• Create high-quality content for both PR & Comms and Marketing buyers that builds reputation and communicates the value of Pulsar and Isentia.
• Help maintain and deliver against a busy content calendar including blogs, reports, events & partnerships, use cases and testimonials, webinars, product releases, company announcements, and more.
• Lead on delivering accurate, methodologically sound research work.
• Deliver content as part of a global content strategy, liaising with international teams and repurposing global content to meet local needs. Support the development and delivery of a long term content creation strategy and tone of voice.

Profile

• Bachelor's Degree in Marketing, Mass Communication, Media, Communication or Journalism.
• 2-3 years experience or more in content, media agency, content marketing, and writing. Has a deep curiosity for media, Internet culture, marketing and consumer culture. An interest in how social media shapes the broader culture and economy.
• Exceptional writing skills and the ability to modulate writing and tone of voice based on brand, campaign, channel and context. You know how to play with words and land on exceptional copy to engage with different topics across different platforms and marketing channels.
• An ability to think and execute visually, you know how to articulate these concepts visually and create the graphical assets to convey them with an eagerness to work with design tools like InDesign, Illustrator, Canva and data visualization tools like Flourish.
• You have a knack for research and in analysing and wrangling data – from Pulsar all the way to Excel.

Position Summary

To serve as both a strong individual contributor as well as a collaborative teammate (in a team setting) to fulfil end-to-end procurement operations. The role will need he / she to coordinate, execute and ensure compliance on procurement operations, monitor and report on the progress of procurement cases / activities to both business unit and Procurement management periodically.

Roles and Responsibilities:

• Execute and manage procurement day-to-day procurement operations in specification development, sourcing, evaluation, negotiation, approvals, contracting and payment for both new buys or on-going renewals.
• Be a dedicate resource and the primary point of contact for the pertinent business unit he/she is assigned to
• Analyse, strategise, plan and implement sourcing strategy for the categories of products and services for the business unit.
• Drive the initiatives to consolidate, rationalise and streamline for better savings, and vendor management.
• Manage and support end-to-end procurement activities such as Request for Proposal, Request for Quotation and maintenance contract renewal.
• Lead negotiations with suppliers.
• Provide support in reviewing and writing approval papers.
• Identify opportunities and implement actions to reduce overall costs
• Provide guidance to internal stakeholders to ensure compliance with procurement policy and relevant guidelines/regulations.
• Address queries and resolve issue on procurement matters for the assigned areas.
• Assist in the formulation and review of procurement policies, procedures and SOPs to ensure they support business objectives and are aligned with the principles of procurement in the public healthcare sector.
• Assist to collate the necessary data and information to generate periodic updates management on procurement related matters.

Requirements / Qualifications:

• Bachelor’s Degree, preferably in Supply Chain/Business Administration/IT/Engineering or a related discipline.
• Preferably have at least 1 year of experience in procurement.
• Experience in operations and formulation of procurement policies and procedures is advantageous
• Possess strong interpersonal communication and negotiation skills, with an ability to work with people at all levels.
• Team player who is also able to work independently to deliver results with minimal guidance, and motivate team members to perform at their best.
• Experience in IT procurement is an advantage.
• Knowledge of SAP and/or Ariba will be an added advantage.

Rsolute inc:

Where we bring in revenue for different brands to increase their market share and brand awareness by using face-to-face marketing strategies. Here is where you can unleash your true potential and be on our team!

Description:

- Introduce suitable products for different customers depending on their needs

- Build good relationships by doing good follow ups with customers

- Product trainings and workshops for you to grow and expand your customer base

- Provide excellent after sales services for customers should they require assistance from

Responsibilities:

- Going to meet customers to discuss the products and services that we have

- Maintaining good relationship with customers

- Preparing proposals for customers

- Attending trainings for products

Requirements:

- Good communication skills

- Willingness to learn

- Able to work well in different situations

- Ability to handle rejections well

Lico Resources is partnering a distinguished corporate bank dedicated to delivering exceptional financial solutions to businesses globally. With a steadfast commitment to compliance and integrity, they are in search of a dynamic Compliance Director to join their existing desk in Singapore, with specific focus on AML & KYC responsibilities.

Position Overview:

You will be responsible for overseeing and managing all aspects of the bank's AML compliance program, with a particular focus on KYC procedures. You will collaborate with various departments to ensure compliance with regulatory requirements and mitigate the risk of financial crime.

Key Responsibilities:

1. Develop and implement comprehensive AML and KYC policies, procedures, and controls in alignment with MAS requirements and industry best practices.
2. Providing guidance on complex AML/KYC issues and facilitating professional development opportunities.
3. Conduct thorough risk assessments and due diligence on new and existing clients to identify potential money laundering and terrorist financing activities.
4. Evaluate and investigate suspicious activity reports (SARs), escalating findings to senior management and regulatory authorities as warranted.
5. Stay abreast of evolving AML/KYC regulations and industry trends, ensuring continuous enhancement of our compliance framework.
6. Collaborate closely with internal stakeholders, including legal, compliance, risk management, and business units, to enhance AML/KYC controls and processes.
7. Foster strong relationships with regulatory agencies, participating in audits and examinations to demonstrate compliance with AML/KYC regulations.
8. Provide regular reports and updates to senior management on AML/KYC compliance activities, emerging risks, and mitigation strategies.

Qualifications:

• Bachelor's degree in finance, business administration, law, or a related field.
• Extensive experience (at least 8+ years) in AML compliance within the banking or financial services industry, with a focus on KYC procedures.
• Profound knowledge of AML regulations.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
• Exceptional organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• Unwavering commitment to integrity, professionalism, and ethical conduct.

To apply, please submit your resume to [email protected] with reference number H7154AC.

Please note that the data provided will be used for recruitment purposes only.

EA Licence Number: 13C6733 EA Personnel Number: R1333454

• Join us as an Innovation Fund Lead in this high-visibility, ambitious, business-critical role. If you are experienced in external innovation ecosystems to accelerate business opportunities & local partnerships, driving additional sales, profitability, and sustainable market share, then this is your role.
• This is an excellent opportunity to be a people manager, run a team like an internal start-up, and support regional markets by enabling external partnerships and identifying business-synergic opportunity spaces.
• Great opportunity to work with a best-in-class cross-functional team of seasoned professionals in a vibrant, fast-moving, and agile environment powered by leading-edge science to save and improve lives around the world

Role Overview:

We seek a skilled and experienced individual to join our team as the Head of Innovation Fund (Corporate Venture Capital) Center of Excellence (CoE). As Associate Director, you will manage Open-Innovation-Lab activities, identifying problem statements, and collaborating with cross-functional teams to translate market and regional ideas into clear opportunity statements aligned with our business pillars. You will map required capabilities to external companies and facilitate their introduction to our business development function and project owners. Additionally, you will be responsible for expanding awareness and branding of our Corporate VC Fund internally and externally. The Innovation Fund CoE reports under the Innovation and Data-Enablement, Asia-Pacific (IDEA) structure. IDEA enables Commercial Operations, Marketing, Digital, Data & Analytics (DnA), and partnerships across the care continuum in Asia Pacific markets.

In this high visibility, newly created strategic role, you will provide our regional and country/cluster leadership with access to external innovation ecosystems to accelerate our business and exceed our 5-year aspirations with the required business opportunity spaces & local partnerships to drive differentiation, resulting in additional sales, profitability, and sustainable market share.

Reporting to the regional Head of IDEA, you will run your team like an internal start-up and support our markets towards developing patient-first innovative and transformative initiatives by enabling external partnerships and identifying business-synergic opportunity spaces.

What will you do:

Stakeholder Management:

• You will act as the point of contact for the Global Health Innovation Fund, Social Business Innovation Fund, Market Leadership Teams (including MDs, BUDs, CODs, etc.), and Regional Franchise & BD teams.
• You will share best practices & market capability gaps with Data Engineering & Excellence CoE.
• Communicate market requirements with Decision Science CoE.

Running Open-Innovation-Labs & problem statement identification:

• You will closely collaborate with cross-functional teams (CFTs) to translate market and regional ideas into clear opportunity statements aligned with our business pillars.
• Map required capabilities to external companies in our portfolio and facilitate their introduction to our business development function and project owners.
• Create materials to expand awareness and branding of our Corporate VC Fund internally and externally.
• Generate and implement practical ideas to improve our end-to-end process, aligned with the IDEA Fund scope.
• Work with the Global Health Innovation Fund and business unit teams to formalize and share best practices.

Fund Liaison, Monitoring & Process Compliance:

• Track project progress and metrics aligned with project milestones, including pilot structure and design.
• Manage activities related to accelerator programs, including the application and selection process, liaising with start-up companies, and communicating internally regarding accelerator progress.
• Prepare progress reports and potential opportunities from conversations within Enterprise Coverage or accelerator activity.
• Act as a liaison between the Global Health Innovation Fund, AP Regional team, and business functions to facilitate meetings, presentations, and decision-making workshops.
• Own and drive reporting with the company's board on compliance, contracting, problem statements, fund disbursement, pilot KPIs, and scale-up opportunities.

What should you have:

We are seeking a collaborative, innovative, and adaptable leader capable of getting things done, influencing peers and leaders, and accustomed to working in a dynamic region and within a matrix structure.

Required Skills:

• Minimum of 5-7 years of relevant experience, preferably in a similar role. Strong understanding of the start-up ecosystem, innovation, and investment evaluation.
• Deep understanding of systemic innovation models, analytical methods, and hypothesis building. Proficient in financial analysis and reporting.
• Capability to communicate and collaborate across business and technical teams, with empathy and sensitivity for data maturity differences, and able to rally teams to action and outcomes
• Strong project and people management skills to execute complex initiatives in a matrix structure and the capability to get things done in an ethical and compliant way
• Deep understanding of Asia Pacific markets. Fluency in English, both spoken and written.
• Achieve results through influencing, energizing, and motivating a team to follow their direction.
• Strong problem-solving and collaboration abilities. Experience in awareness building and relationship management.
• Ability to track metrics and monitor progress effectively. Knowledge of the healthcare industry is advantageous.
• Previous experience in venture capital is highly desirable—familiarity with market analysis and compliance.

Who we are:

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore and South-east Asia, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have the following position for a highly motivated and committed individual to join our Firm:

Job Description

As a legal secretary, you will report to the Corporate Real Estate department and support a team of lawyers while ensuring that their days run smoothly. You will be managing all of their calendars, scheduling their meetings, booking their flights, expenses, documentations and any other administrative duties as assigned.

Job Requirements:

• Minimum GCE ‘O’ level
• Minimum 2 years of conveyancing experience
• Conversant with Microsoft Office Applications
• Excellent communication skills in both spoken and written English
• A team player with good interpersonal skills

If you possess the above and would like to be part of a progressive and responsible team, we welcome you to put in your application with us.

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

We are hiring Contract Finance Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities:

• Ensure agreements are in place and maintain inter-co agreement listings up to-date.
• Ensure recharges are accurately budgeted and forecasted in respective functions.
• Analysis of variances of actuals against budgets/forecasts
• Support in other Treasury matter.
• Perform variance analysis and document commentaries on financial results for the respective business and operation units.
• Partner with business teams to support business decisions & strategy.
• Ensure each business and operation units costs are being forecasted and accounted properly for before month end close.
• Assist to manage outsource service provider related to month end reporting package.
• Perform other duties, Ad hoc assignments and projects as assigned.

Job Requirements:

• Diploma in accounting/finance/ business with any related field with at least 2 years’ administrative experience

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities:

• Provide air, sea, warehousing and logistics quotations to customers and overseas agents
• Obtain and negotiate cost from carriers and suppliers
• Attend to overseas agent enquiries & office accounts
• Liaise with customers/carriers/transporters/hauliers/forwarders/agents to execute import and export shipments (sea/air/land)
• Arrange bookings from carriers/co-loaders/air co-loaders
• Maintain and update monthly rates/ sailing schedules
• Attend to walk in enquires
• Ensure customer’s orders are processed in a timely and accurately manner
• Provide customer support whenever required and maintain good relationship with customers
• Work closely with the Sales and Operations team
• Any ad-hoc duties assigned by the HOD

Requirements:

• Possess a minimum Diploma and above in a relevant discipline
• Possess a minimum of 3 years working experience in the logistics/freight forwarding industry
• Knowledge in Sysfreight is an advantage
• Possess basic knowledge of Microsoft office
• Possess good interpersonal and communication skills
• Positive, hardworking and a good team player
• Possess good time management
• Ability to prioritize
• Ability to multi-task
• Willing to take on different job roles and responsibilities
• Sales oriented and possess the desire to achieve sales target

Loacation: Various Locations

Duties:

• Review and process invoices/submissions in e-Procurement platform (TenderBoard) for interface to SAP B1 (3-way match).
• Ensure account codes and GST codes used are appropriate.
• Prepare payment processing, ensuring timely and accurate payments to beneficiaries and vendors.
• Perform reconciliations between interfacing systems and bank deductions.
• Perform completeness checks to ensure transactions are interfaced.
• Assist in liaising with user departments on clarifications.
• Assist in admin matters of accounting functions.
• Support audit reviews and year-end processes.
• Other ad-hoc duties as assigned.

Requirements:

• Min Diploma in Accountancy'
• Able to start with short notice

Interested and qualified applicants, please send your resume to [email protected]

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Responsibilities:

• Preparing incoming/outgoing shipment, inventory management and process customer orders
• Plan and coordinate distribution locally & overseas.
• Communicate with related parties to ensure smooth and timely delivery
• Create all necessary documentation for delivery and update shipment information in database.
• Resolve problems concerning transportation, logistic systems, imports/exports, and customer issues.
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
• Prepare reporting as required.
• Any other duties & tasks as assigned

Requirements:

1. Knowledge of shipping & logistics will be an added advantage
2. Outspoken
3. Dynamic team player

Are you a dedicated and organised individual with a passion for fostering strong customer relationships and ensuring smooth administrative operations? Do you possess exceptional communication skills and enjoy working in a dynamic educational environment? If you answered yes to these questions, we have an exciting opportunity for you at Concept First Learning Centre as an Administrative and Customer Relations Executive.

As an Administrative and Customer Relations Executive,your customer-centric approach will be instrumental in ensuring excellent service to our students and parents, handling inquiries, and providing timely resolutions to their needs. You will also play a vital role in supporting our teaching team while managing essential administrative tasks.

When you join Concept First, you get:

• Meaningful job with clear purpose of bringing value & joy to our customers
• A supportive and encouraging environment that favours attitude over experience.
• A reliable Team that not only supports and mentors you but also grows with you .
• A place of constant learning where you will develop a wide range of skills .
• A highly competitive remuneration package that grows along with you.
• Ease of mind with medical and dental coverage
• A Company Management that does not micromanage
• A clear progression track: Your career grows with our company as we provide the following career track: Admin officer > Senior Admin Officer > Admin Manager > Operations Manager > Operations Director.

Job Scope

Administration

• Utilise online School Management System to perform the functions of enrolment and payment, attendance tracking, key metrics tracking (e.g. student numbers, withdrawals)
• Simple bookkeeping, issue invoices and receipts using online accounting tool Quickbooks
• Procurement of goods from vendors (e.g. lab equipment, office supplies)
• Provide support to the Teaching Team (e.g. printing and scanning)
• Liaising with external vendors (e.g. photocopier and printing companies)
• Update centre calendar (e.g. meetings, class events)
• Take accurate minutes during meetings
• Draft correspondence such as emails and WhatsApp message

Customer Relations

• Provide prompt response to enquiries / or resolution to customer feedback and requests (via phone / email / WhatsApp / Social Media e.g.: Telegram)
• Confidently and clearly explain Concept First’s programmes to customers
• Proactively build, maintain and enhance relationships with students and parents (via offline and online channels)
• Actively drive student recruitment and enrolment of students
• Assist in generating daily customer inquiries, student enrolment, class attendance and other relevant centre operational statistics reports

Simple Housekeeping

• Upkeep cleanliness of premise (e.g. vacuuming, emptying waste baskets)
• Tidy and disinfect classrooms (as per necessary)
• Simple errands (purchase stationary etc)

Working Hours

• Weekday: Tuesday - Friday, 1pm - 9pm or 10am-6pm
• Saturday or Sundays: 8:30am – 6.30pm
• Rest Days: 1 weekday and 1 weekend

Location

• 449 Clementi Ave 3 #01-261 (Upper Level) S120449
• 1 Marine Parade Central #11-07 Parkway Centre Singapore 449408

Skills Required

• Google Drive
• Google Calendar
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

We are looking for a candidate who is

• Organised, Meticulous, Systematic
• Responsible, takes initiative
• Honest
• Self-disciplined to work individually and as a team
• Positive attitude to learn
• Able to converse in English and preferably mandarin
• Customer-oriented with empathy
• able to bring smiles to the environment

Salary is commensurate with experience.

Find out more about us here! https://conceptfirst.com.sg/careers/

Job Summary

This role will be reporting to the Assistant/ Manager HR. You will be pro-actively supporting the HR Manager in planning, recruitment, on-boarding of new employees, training and development

Job Scope

• Recruitment and selection (i.e Singapore Nursing Board and Work Pass processing)
• Conducting of interviews
• On-boarding and off-boarding process
• Update of staff information in HRIS
• Dormitory matters
• Preparation of HR reports
• Coordinating of performance management exercises
• Training administration
• Insurance matters
• Payrolls matters
• Any other duties assigned

Requirement

• Min Diploma in any field, preferably in HR
• Experience in work pass application and renewal
• Minimum 3 years' HR experience
• Meticulous and highly organised
• Knowledge in Timesoft payroll software would be an added advantage
• Experience in the same role in the healthcare industry is an added advantage!
• Self-driven and proactive
• IT savvy with proficiency in Microsoft Office Skills
• Able to multi-task, work independently and follow through with assigned tasks
• Good communication, presentation and interpersonal skills

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: HR Executive, Payroll Functions

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Job description

• Assist Head of Marketing in formulating digital and offline marketing strategies to enhance brand awareness and support business growth.
• Brainstorm with the Marketing Team to develop engaging health-related social media (Facebook, Instagram, Tiktok) content, landing pages, SEO-centric articles, POS materials, etc.
• Copywriting for social media content.
• Manage content calendars and project-manage marketing materials.
• Liaise with our doctor-partners, as well as business partners, vendors & the media on collaborations & campaigns.
• Keep track of all marketing campaigns, events, media features, etc; and post-campaign tracking.
• Serves as the main point of contact for assigned accounts, addressing inquiries, and resolving issues promptly.
• Experience with project management or account management would be advantageous
• Ad hoc duties assigned by the Reporting Officer.

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

Sales Executive [Freight Forwarding]

Salary: $3000 – 4000 + comm
Working Days: Mon - Fri 9am to 6pm [Flexi Working]
Location: Near to Kaki Bukit MRT / Travel across Singapore is required

Job Responsibilities:

• Direct reports to the Senior Manager.
• Present, promote and sell logistics products/services to prospective customers.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing etc.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Analyse market’s potential, trends, track sales and status report, provide regular market insights and updates to the management team.
• Work closely with Customer Service and Operations on the execution of customer's quotation and orders.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Minimum 3 years of B2B or B2C sales experience, sales experience in freight forwarding industry will be highly preferred.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job responsibilities

• Plan local delivery routes and manage day-to-day delivery schedule
• Prepare delivery and invoicing documents for daily deliveries
• Process requests for aftersales service
• Arrange delivery and collection of mock ups to customer including necessary documentation
• Provide weekly reporting on service status
• Provide weekly reporting on quality issues arising from customer feedback and servicing
• Coordinate logistics operations across departments to ensure timeliness of goods delivered to customer

Job requirements

• Minimum Diploma
• Minimum 2 years of working experience in scheduling and customer service
• Experience in using ERP system ie Oracle/SAP etc
• A keen attitude towards servicing customers
• Problem solving abilities to resolve customer issues

Responsibilities

• Generating leads and cold calling to get appointments with potential clients
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions
• Consult with prospect about business challenges and requirements with analysis of costs and benefits.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis
• Other general admin duties as assigned

Requirements

• Hunter mentality and a “no fear” approach to prospecting corporate clients
• A strong work ethic, positive attitude and genuine desire to learn
• Candidates with no experience are welcome to apply as training will be provided
• Candidates with prior experience in related fields can be considered for senior position

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Transport Operation Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Supervise a team of internal/external transport personnel, ensuring smooth operations/processes
• Facilitate communication among the company’s different departments to enhance efficiency in the movement/operations of the company’s equipment, ensuring optimal transport arrangements
• Coordinate the scheduling and logistics of incoming/outgoing equipment to meet the necessary deadlines
• Receive/Manage incoming goods and shipments, coordinating with the various freight forwarders, and arrange the parking accordingly
• Suggest/Implement cost-saving measures, optimizing transportation expenses and meeting the company’s saving objectives
• Update/Maintain the necessary transport delivery information, distributing the necessary documents to the various departments
• Work closely with both internal/external stakeholders to guarantee the seamless execution of the company’s transportation operations
• Monitor/Enhance the company’s transportation policies, identifying areas for improvement and implementing potential policies
• Negotiate/Liaise with various external transport providers to identify the best cost saving methods for transporting the company’s equipment between various locations
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Logistics and Supply Chain Management, or other relevant field of studies
• Minimum 3 years of experience in Logistics/Transportation Operations

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The Centre is looking for a motivated and independent Executive to support RO in the management of graduate programmes (English) as well as the activities and operations of the team.

The executive is a critical member in providing administrative and operational support to the graduate programme in a professional and timely manner.  He/ She will provide administrative support in a full spectrum of graduate academic activities under the graduate programmes delivered in English.  This includes programme planning and implementation, operations and support, scholarship, course administration, teaching resources, collation of statistics, facilitate examination and students’ activities.

The job responsibilities include:

Course advisory responsibilities:

• Provide course consultation (phone / email / walk-ins) to individuals and company representatives.
• Proactively develop and follow up on leads to achieve specific targets for a portfolio of courses
• Build and maintain the highest standard of customer relationships by handling phone and walk-in enquiries.
• Monitor and provide regular updates to management on application status in a timely manner.

Course administration responsibilities:

• Assume role of primary point of contact between students, faculty and internal/external stakeholders on programme matters.
• Engage with director and faculty on course curriculum, schedules, and delivery.
• Support application and admissions of new intakes
• Maintain and follow the progress of all applications, and to communicate to prospective and matriculated students.
• Plan and schedule semester and examination timetable
• Ensure timely billing and collection of tuition fees, and processing of scholarships.

Course logistics responsibilities:

• point of contact for graduate students and actively engage them on course related matters such as pre-course preparation, assignment, examination and etc
• Work closely with director and faculty by providing them with useful information and feedback on students for optimum engagement.
• Liaise closely with service providers / vendors on delivery, ensure quality products and services provided.
• Ensure seamless programme execution and positive students experience.
• Maintain standard operating procedures with the goal of achieving the highest service standard delivered.

Other Duties:

• Support and coordinate centre events and activities
• Undertake special assignments and related duties as needed.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline
• Prior work experience in the area of education, student engagement, or event management will be an added advantage
• Commitment & Interest in students/ programme management
• Meticulous, self-motivated and a team player
• Resourceful, customer-oriented, and enjoy working with people
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Good interpersonal skill with positive and service-oriented attitude
• Provide excellent customer service to external stakeholders
• Adaptable, takes initiative, and can work independently
• Ability to multi-task, prioritize, and meet tight deadlines

• Digital Marketing Strategies and Execution
• SEO and SEM
• Social Media Marketing
• Content Marketing
• Web Design
• Leads Generation

Requirements

• Driven, Initiated, Responsible, Meticulous, Problem Solver, Good with Design
• PROFICIENT IN DESIGN WORK (e.g. Using Photoshop, Canva etc). Must have past portfolio for our reference.
• PROFICIENT in Digital Marketing Channels (e.g. SEO, SEM, Social Media Marketing Strategies and Implementation)
• PROFICIENT in Web design (e.g. Using Wordpress, WIX etc)
• If have skills in video editing/ photography would be a bonus
• Must have prior experience. If fresh graduate, must have past portfolio to showcase.

Benefits

• Salary Range: SGD 2500 to SGD 3200 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office