We are searching for an energetic individual who enjoys engaging people, understand the concept and design of customer journey and digitally savvy. If you have any of these attributes, we hope to hear from you.

About the JOB:

Customer Experience and Audit

• Plan, conduct, and facilitate stakeholder discussions, workshops, user surveys, and interviews.
• Create user stories, personas, and storyboards.
• Maintain, review, and create new customer journey maps to enhance corporate clients' and their online and offline experiences.
• Translate all findings and goals into actionable recommendations.
• Plan and conduct user testing or mystery shopping to audit current offerings.

Service Delivery

• Develop, implement corporate clients’ service, and feedback policies, SOPs, and workflows in compliance with the Company’s policies, procedures, and processes to handle customer interactions and communications.
• Spearhead service excellence and sourcing training for Social & Recreational related topics
• Reinforce service excellence and operations training for the Guest Services team and lead the Guest Experience team to achieve service excellence across the Company.

Requirements:

• Degree/Diploma in Business, Marketing, or equivalent.
• At least 2 years of work experience, preferably in customer service and experience, and/or user experience.
• Digitally savvy with familiarity in CX/UX design, conducting UAT.
• Design thinking and customer service skills will be an advantage.
• Familiar with CRM programmes, databases, and data analytics such as Salesforce.
• Strong analytical, conceptualisation, and problem-solving skills.
• Excellent PowerPoint, visual presentation, and facilitation skills.

*Please attach portfolio link in resume

GENERAL SUMMARY

The Admin and Finance Executive supports the overall operations of Dayspring Residential Treatment Centre (DRTC) by providing administrative assistance and effective financial system. By collaborating with the different DRTC Departments and HCSA Corporate Department, she ensures smooth day-to-day operation of DRTC.

DUTIES AND RESPONSIBILITIES

Administration

1. Word processing, minute taking, photocopying, scanning, document posting, etc

2. Lead office supply management and inventory controls

3. Maintain proper records and filing of documents for audit by MSF and external auditor

4. Support and provide administrative assistance to the different DRTC Department

5. Other ad hoc admin duties assigned from time to time

Finance

1. Process petty cash claims ensuring that payments are timely and accurately reimbursed

2. Settle DRTC bills, invoices, etc

3. Banking in of cash receipts/Encashing of DRTC cash float cheque

4. Maintain proper accounting records for audit purpose

5. Attend to external auditors during statutory audit

6. Submit timely reports

7. Other ad hoc financial responsibilities

8. Process ad hoc payments for suppliers, contractors, part-timers, volunteers’ other allowances

Office Management

1. Greet guests/visitors to DRTC

2. Share responsibility for maintaining a tidy and appropriately maintained office

3. Perform office communication as part of managing DRTC Calendar

4. Manage and maintain equipment and office supplies, room booking system, etc

Meetings

1. Organise and lead office meeting.

2. Attend and participate in admin and staff meetings.

3. Attend HCSA-wide meeting and other required meetings.

4. Participate in special projects/programmes and committees.

Others

1. Perform additional duties as required by the nature of the position or as requested by Supervisor/Head of Home.

QUALIFICATIONS

Education And Experience

· Minimum degree in related field of study is preferred but not required.

· 2 years’ experience working in residential setting is an advantage.

Other Requirements (if any)

1. Effective communication skills (oral and written)

2. Basic knowledge on bookkeeping, accounts payable and receivable

3. Computer literate, including effective working skills of MS Word, Excel and e-mail

4. Ability to communicate effectively with individuals at all levels of the organization

5. Ability to work independently and as a team

6. Able to work well under pressure and meet set deadlines

7. Good organizational, time management and prioritizing skills

8. Ability to implement company policies and procedures

9. Attention to detail in all areas of work

10. High level of personal integrity

Salary commensurate with experience. Venue of Work: Pasir Panjang

Job Description

• Coordinate with relevant parties to resolve delivery related issue, ensure orders are delivered in a timely manner and improve customer satisfaction
• Handle customer feedbacks on order fulfilment
• Execute logistic tasks within stated guidelines and policies
• Manage customer billing & coordinate with finance
• Work closely with Transport/Operation Manager
• Ensure all drivers and delivery assistants comply to SOPs
• Plan, schedule, organize and assign jobs daily
• Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly

Job Requirement

• Applicants must be willing to work in logistics industry
• Preferred 1 year(s) of working experience in the logistics field for this position
• Ability to work independently and meet tight deadlines
• Ability to handle stress in a fast-paced environment
• Good communication skill
• Proficient in MS Office and basic MS Excel skills
• Able to read, write and communicate in English and Chinese (to communicate with Mandarin speaking workers)
• Possession of Class 3/4 License will be a plus point

Job Benefits

• Performance Bonus
• Annual Leave
• Medical Benefits
• Flexible Working Hours

Job Responsibilities

1. Manage rates, availability, and inventory across all online distribution channels. (E.g. departmental stores, atriums and etc...)

2. Ensure the accuracy and consistency of information across all distribution channels.

3. Implementing distribution strategy to maximize revenue and market share.

4. Monitor and analyse distribution channels' performance and identify areas for improvement to achieve business goals.

5. Coordinate with other departments including sales, marketing, and warehouse for seamless distribution processes.

6. Conduct regular research and competitive analysis to identify new opportunities and challenges in the distribution landscape.

7. Generate reports and provide insights on distribution performance.

8. Stay up-to-date with industry trends, and best practices in distribution.

9. Build and maintain relationships with departmental stores and shopping malls in charge .

10. Performs other related duties as required.

Education and Work Experience

1. Diploma in Business Management

2. 1-2 years of experience in the similar industry is an added advantage

3. Proficiency in Microsoft Office applications, especially Excel.

4. Strong interpersonal and communications skills

5. Self-motivated, meticulous and a good team player

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to student records and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Programme Operations Oversight: Participate in the operations of programmes, including billing, student academic records, deferment, transfers/withdrawals, major/minor declarations, academic warnings/terminations, and graduations. Resolve issues that arise with precision and timeliness.
• Data Analysis and Reporting: Prepare statistics and generate reports for both internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree/Diploma holder.
• At least 1 year of relevant work experience.
• Able to work independently.
• Must be IT-savvy.
• Resourceful and able to multi-task.
• Team player with good communication and interpersonal skills.
• Good problem solving and troubleshooting skills.
• An effective planner and organizer.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

Increasing sales revenue by ceasing B2B sales opportunities.

JOB SCOPE

Sales Engineer shall be responsible for: -

• In charge creating sales pipeline from lead generation, sales engagement, negotiation to closing.
• Build and support our sales team in the implementation of strategic sales plans to meet corporate growth objectives.
• Conduct market research to exploring in lead generation and evaluate customer needs actively.
• Maintaining a collaborative and constructive exchange as an integral part of product & marketing team.
• Maintaining and improving leads records in CRM timely and accurately manner.
• Any other adhoc job assigned.

Main Duties & Job Scope

Daily Main

Monthly rolling Marketing Plan

Shopping Mall Tied-up

Maintenance of website store

Content Creation

Responsible for ensuring e-commerce platform is generating response and sales target

Monitoring of posts and engagement - boost ad

Liaise with partnered platforms to (new/promotional) products and sell through

Drive customer acquisition, retention and growth through digital marketing

seamless customer experience online

Day to day management of e- commerce clients and members

stay up to date with market, consumers and competitors

collect and connect working knowledge on the e-retailers

supports merchandising team on promotional activities and campaigns (Instore/Online)

Shop window plan and concepts

handle artwork and design of in-house marketing collaterals

liaise with printer and suppliers on project delivery

Submission of artworks for approval - even for marketing materials

Design artworks for social Media support & Simple POP

Need to handle graphic design for product development

Assist to response customers enquiries on FB and IG and online

Liaise with influencers

IG and FB Post

IG and FB shops

Improve display of PM Bisque

Monthly Promotion

Job description

• Preparing employees’ training bond letter prior to start of training/course and ensures updating of training bond record
• Preparing and updating of training calendar
• Updating of training records every month
• Preparing the daily line-up materials every week and line-up calendar every month
• Administering performance appraisal (goal setting, etc) in July (for mid-year) and December (for year-end)
• Preparing and circulating of birthday cards and purchasing of gift vouchers for full-time employees celebrating their birthday in that particular month
• Coordinating and organizing Staff Meeting
• Onboarding newcomers to the company.
• Managing company staff, including coordinating, and supporting the recruitment process.
• Coordinating and registering of employees’ trainings, seminars, workshops, briefings, etc (external, in-house, and internal) as per the Total Company Training Plan
• Preparing and updating of training calendar
• Administering APPLE forms for employees’ trainings, seminars, workshops, briefings, etc
• Administration and coordination of confirmation appraisal (for new employees) and performance appraisal
• Preparing the agenda, room set-up, attendance, departmental presentation, etc for Staff Meeting
• All data pertaining to the above must be duly updated in HR folders within the company drive
• Identify ways to improve processes to gain efficiency using information technology tools.
• Operate HR systems efficiently and effectively.
• Performs other duties as may be assigned from time to time

Job Requirements:

• Minimum GCE ‘A’ level or Diploma in Human Resources Management or equivalent
• Minimum of 1-year work experience preferably in Education Industry
• Ability to handle sensitive and confidential information with discretion
• Excellent command of both spoken and written English
• Pleasant personality and positive attitude with strong desire to learn
• Work independently with minimum supervision
• Good communication and interpersonal skills
• Digitally savvy
• Confident to conduct presentations on management reports
• Possess strong data analytical skills & business acumen
• Possess a transformational mindset
• Proficient in Microsoft Office applications

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 years of experience in sales will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

This is an exciting opportunity to be a part of a growing company, where you will be responsible for the operational and financial performances of the clinics. Reporting to Clinic Operations Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, not limited to rostering, processing and providing data and information, lead and manage people, programmes and initiatives, and support senior management in the delivery of business objectives and service standards.

What You'll be Doing:

• Oversee & manage assigned zone clinics to ensure clinic operations runs smoothly, including conducting routine checks on clinics.
• Support and promote new and existing business development initiatives and programmes and further development of services.
• Work closely with respective HR and Accounts colleagues to communicate areas relating to staffing requirements, employee feedback, and finance related queries.
• Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.
• Act as a role model for clinic staff to ensure high level of customer service standards, resolve escalated patient service feedback, and be a trusted partner to clinics for team discussions and feedback on workflow.
• Manage employee relationships including conducting training, employee appraisals, counselling, coaching and grievance management.
• Operate and manage clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing and develop user manual to document system functions and operation processes.
• Conduct review of the monthly inventory check of the medical consumables and non-consumables.
• Ensure clinics monthly revenue is healthy and kept within allocated budgets.
• Stand-in to perform clinic duties when required.
• Participate in Healthcare projects as directed by Clinic Operations Manager.

What We Are Looking for

• Minimum NITEC/Higher Nitec/GCE 'N' or 'O' level, with at least 5 years’ experience in managing outpatient clinic operations.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Advanced knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Familiar in operating Clinic Management System.
• Possess strong interpersonal, communication and problem solving skills.
• Proven ability to lead a team responsibly, work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service.
• Computer literacy.
• Office hours, but also able to commit to shift work based on GP clinic’s operating hours as and when required.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

Meranti Power Pte Ltd, a fully owned subsidiary of Energy Market Authority, is establishing a multi-discipline project team to manage the development of the new power generating station on Jurong Island. We are currently working with the Engineering Consultancy Services Consultants in all aspects of the development of the new power generation station.

We are inviting applicants for the position of Commercial Executive, who shall work on the Commercial aspects in the generation station development and subsequent operations after commissioning. The Commercial Executive shall report to the Head, Project and Commercial and assist him to:

Responsibility:

• Perform electricity bidding and natural gas nominations in accordance to bidding strategy, management’s directions as well as Singapore Market Rules, Gas Network Code and gas agreement.
• Generate accurate and timely reports on trading performance in the Electricity and Gas market, incorporating analysis including industry study, forecast of electricity demand and generation supply and projection of electricity prices, as well as new regulatory papers and proposals to stay up-to-date with energy market developments.
• Understand the contractual obligations of the various natural gas supply contracts and retail electricity contracts and liaise with power plant operation team to meet the Company’s generation running plan..
• Prepare daily estimated Gross Margin performance, highlighting key market events or trading activities and prepare month end accruals to Finance.
• Prepare, set up and implement trading related tools/systems, as well as contracts and fuel sales agreements.

Requirements:

• Degree in Engineering, Business Administration, Economics, Mathematics or equivalent
• Relevant working experience in energy industry would be an advantage.
• Good working knowledge and application of MS Office and Excel macro.
• Self-motivated and independent with strong analytical and communication skills.
• On normal work hours. However, must be able to perform scheduled duties, including work from home after office hours as the Electricity Market operates on a 24 x 7 basis.
• At least 2 years’ experience in trading in the Singapore Wholesale Electricity Market (SWEM)
• Possess experience in gas nomination and has know of the Singapore Gas Network Code.
• Good presentation and interpersonal skills would be an advantage.

Interested candidates, please forward your detailed resume, including last drawn salary, expected salary and date of availability to : [email protected]

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”) or to [email protected], you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Job Description

- Conceptualize, develop and design Sales and Marketing communications artwork and collaterals

- Materialize both still and motion artworks/marketing materials to support Sales and Marketing activities

- Plan design concepts by studying information provided by Sales and Marketing Manager

- Support sales team in sales reporting, troubleshooting and daily operations

- Assist to maintain media platforms (including website and social media) with accurate and updated graphic information

- Liaise and coordinate with external vendors for final output of all marketing collaterals

Job Requirements

· Must possess Diploma/Degree in relevant discipline

· Minimum experience of 2 years

· Proficient with InDesign, Adobe Photoshop, Illustrator and PremierPro

· Knowledge with Microsoft Office, Excel, Powerpoint

· IT savvy, independent, detail oriented with excellent graphic skills

· Good communicator, interpersonal and presentation skills

Benefits:

0-20% Performance-Related-Pay (PRP) every month

2% Medical allowance every month

14 days of Annual leave

Job Description:

1. Event Operations Support:

· Provide day-to-day support to the project lead in managing event operations.

· Oversee team management, supplier/vendor coordination, and venue logistics to meet event, internal, and client expectations.

2. Project Workflow Planning:

· Plan and propose efficient workflow structures for projects.

· Collaborate with the team to streamline project execution.

3. Proposal Development:

· Create innovative and compelling event proposals for clients.

· Present creative ideas and concepts to clients effectively.

4. Cost-effective Solutions:

· Source and secure cost-effective solutions for event requirements and logistics from various suppliers.

· Prepare accurate purchase requisition documents and invoices for processing.

5. On-site Coordination:

· Supervise and coordinate on-site setup and teardown activities, working closely with suppliers to ensure smooth execution.

6. Stakeholder Coordination:

· Collaborate with internal departments and external stakeholders to align project requirements.

· Maintain open communication channels for successful project delivery.

7. Administrative Excellence:

· Ensure proper and accurate administration and paperwork to facilitate efficient project management.

8. Venue Management:

· Liaise with venue owners, ensuring all necessary paperwork is submitted in a timely manner.

· Coordinate layout and event day run sheet preparation accurately and promptly.

9. Crew and Volunteer Management:

· Assist in sourcing, recruiting, and managing volunteers and event crews.

· Ensure a smooth and efficient event operation.

10. Media and Influencer Coordination:

· Liaise with media outlets and influencers to promote events.

· Coordinate press releases, interviews, and media coverage.

· Identify and engage relevant influencers for event partnerships.

11. Flexibility and Initiative:

Willingly take on ad hoc duties and responsibilities as assigned

Job Requirement:

•Proficient in Microsoft Office

•At least 3 to 5 years of relevant experience in Event or Marketing Industry.

•Possess good communication skills

•Strong collaboration skills to accomplish the work assigned

•Able to multi-task and work independently, with good time-management and organizational skills.

•Basic Photography and video editing

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile)
• Manage and maintain the company’s owned media including websites, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Set up conversion, pixel, and event tracking on the website and across various digital platforms

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Delivering excellent service to ensure high levels of customer satisfaction.
  • Motivating the lab store team to meet objectives by training and mentoring staff.
  • Work with the Procurement Head business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hiring, training, and overseeing new staff.
  • Responding to customer complaints and concerns in a professional manner.
  • Ensuring store compliance with health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Preparing detailed reports on buying trends, customer requirements, and profits.
  • Undertaking store administration duties such as managing store budgets and updating financial records.
  • Monitoring inventory levels and ordering new items.
  • Ensure all operations are conducted within recognized industry health and safety regulations.
  • Devise metrics to measure lab store status and report these figures during monthly management meetings.
  • Conduct internal audits to ensure compliance with health and safety regulations

Qualifications

• General degree, preferably in Supply Chain or Logistics
  • At Least 1 year of relevant Lab Supplies Store or Procurement experience
  • Good interpersonal, communication and people management skills
  • Result oriented, strong attention to details and time management skills
  • Demonstrates commitment to teamwork with good analytical and project mgt skills
  • Experience as a change agent in an organization
  • Familiar with B2B or B2C system
  • Financial and Business Savvy
  • Proficient in Microsoft Office, BI tools.

Responsibilities:

• Handle full set of accounts
• Prepare CPF e-submission and method for CPF calculation rate
• Submission of GST quarterly and other IRAS matters
• Ensuring payments (AP) are prepared promptly for payment to creditors
• Proper recording of Petty Cash cashflow and reimbursement
• Procurement recordings, evaluation and assessment of suppliers and vendors
• Regular updating and uploading of accounting entries especially cashflow
• Collection and tracking of payment of invoices
• Generating financial reports to assist management in decision making, budgeting, costing and forecasting
• Follow the appropriate accounting processes and adhere to process flow
• Update, track and monitor salary payment and records of employee
• Other ad-hoc duties
• 5 days working week

Requirements:

• Atleast 5 years working experience in this role
• Familiar with accounting software, preferably MYOB
• Diploma in Accountancy or equivalent
• Meticulous, organised, good attention to details
• Good English communication skills
• Mature, positive and able to work independently with minimum supervision
• Member of ACCA/LCCI.

Job Description

· Perform the full spectrum of Administrative & HR duties, such as handling payroll, managing employee records, and coordinating office logistics.

· Undertake any other duties as assigned.

Requirements

· Able to write both English and mandarin ( to liaise with mandarin clients)

· High integrity with ability to handle confidential information

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

Key Responsibilities:

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to student records and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Assignment Related Activities: Processing of student’s assignment appeals and investigation of plagiarism cases.
• Examination Related Activities: Preparation of logistics for examinations, invigilation, distribution of scripts, examination grade appeals and Pass/Fail Conversion applications.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree/Diploma holder.
• At least 1 years of relevant work experience.
• Able to work independently.
• Must be IT-savvy.
• Resourceful and able to multi-task.
• Team player with good communication and interpersonal skills.
• Good problem solving and troubleshooting skills.
• An effective planner and organizer.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

The Indoor Sales Coordinator plays a pivotal role in supporting the sales team and ensuring the smooth operations of the sales process within an indoor or office setting. This position involves a combination of administrative tasks, customer interaction, and coordination with various departments to facilitate successful sales transactions.

JOB SCOPE

1. Customer Interaction:

• Respond promptly and courteously to customer inquiries via phone, email, or in-person.
• Provide product information, pricing, and answer questions about products or services.
• Assist customers in making purchase decisions by understanding their needs and recommending appropriate solutions.
• Handle customer complaints or issues, aiming to resolve them in a professional and satisfactory manner.

2. Sales Support:

• Collaborate with the sales team to ensure effective communication and coordination.
• Assist in preparing sales quotations, proposals, and contracts.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions in the CRM system or relevant software.
• Monitor the status of orders to ensure timely delivery and customer satisfaction.
• Generate sales reports and presentations as required by the sales manager.

3. Administrative Tasks:

• Manage and organize sales-related documentation, contracts, and agreements.
• Coordinate with other departments such as logistics, finance, and marketing to ensure seamless order processing and delivery.
• Handle administrative tasks, including data entry, filing, and maintaining inventory levels.

4. Product Knowledge:

• Stay informed about the company's products or services, their features, benefits, and applications.
• Continuously update product knowledge to provide accurate information to customers.

5. Team Collaboration:

• Work closely with the sales team to provide them with the necessary support for achieving sales targets.
• Communicate customer feedback, trends, and insights to the sales and product teams.

6. Upselling and Cross-selling:

• Identify opportunities for upselling and cross-selling based on customer needs and preferences.
• Suggest complementary products or upgrades to enhance the customer's purchase.

7. Training and Development:

• Participate in training sessions and workshops to enhance sales and customer service skills.

PROPOSED EXPERIENCE

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Proven experience in a sales support, customer service, or administrative role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and the ability to build rapport with customers.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Detail-oriented with good organizational and multitasking abilities.
• Problem-solving skills and the ability to handle customer complaints effectively.
• A positive attitude and a customer-centric approach.

Specific accountabilities:
Sales Planning
* Develop the sales and renewal strategy for geographic sub-region in line with BU LTP, working in close collaboration with Account Management and Markets teams.
* Review and contribute to the regional pipeline and prioritisation of opportunities in line with LTP.
* Review product and solution mix in line with opportunities in the region and recommendations to the organisation.

Sales Engagement Strategy
* Qualify opportunities raised by account management in terms of solution fit and revenue potential.
* Develop and take ownership of the sales strategy, the relationship mapping and the planning for each engagement, with support of account management.

Bid Management
* Lead large to extra large deals. Take full ownership of bid management process from start of the engagement to contract signature.
* Is responsible for the definition, structuring and analysis of the commercial framework.
* May be supported by Sales Manager on the more complex deal in order to concentrate on bring leadership and strategic thinking to the bid.

Contract Negotiations
* Manage the contracting plan and lead the entire negotiation process from drafting to contract signature.
* Prime entry point for customer negotiation team.
* Structure the negotiation framework in line with BU objectives and legal criteria.
* Coordinate internal contract negotiation team.

Post contract
* Hand over contract to Account Manager and Program Manager.
* Provide clarifications and support resolutions of commercial issues to the rest of the BU organisation.
* Share objectives of the execution of the Customer implementation in line with business case.

About ideal candidate:

• University degree in Economics, Engineering, Business or related discipline or equivalent work experience, preferably an MBA
• Proven record of on target Sales, IT, Management, Finance, IT and in complex, high-value sales
• Has the ability to 'think-outside-the-box' and is able to liaise with all internal stakeholders (including top management).
• Excellent understanding of the airline business and GDS industry, Complex IT projects

Position Summary:

The Marketing Executive at Chello is a dynamic and results-driven professional responsible for supporting the planning and execution of our marketing strategies. This role requires a combination of creativity and analytical skills to contribute to brand awareness, customer engagement, and sales growth. The Marketing Executive will collaborate with the senior marketing team to assist in the successful implementation of marketing campaigns and initiatives.

We are seeking a detail-oriented and proactive individual who thrives in a fast-paced environment. The Marketing Executive should possess a fashion background, project management skills, an aptitude for analytics, and a passion for achieving results. Collaboration with cross-functional teams, problem-solving, and a commitment to excellence are essential aspects of this role.

The Marketing Executive will play a crucial role in supporting the development and execution of marketing plans, monitoring performance metrics, and identifying opportunities for improvement. If you are a marketing professional with a passion for delivering impactful results and the desire to work within a creative and data-driven team, we invite you to join Chello and be a part of our marketing success.

Key Responsibilities

Strategy Development:

• Creative Support: Assist in infusing creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.
• Data Analysis: Support the use of analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

• Content Contribution: Assist in overseeing the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.
• SEO and SEM: Collaborate on analytical thinking for SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.
• Experimentation Support: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Collaboration with Creative Team:

• Graphic Design Support: Collaborate with the creative team to conceptualize and design graphics, visual content, and marketing collateral that align with the brand's creative vision.
• Content Ideation: Assist in content creation by providing creative input and ensuring that visuals and messaging align with marketing goals.

Brand Management:

• Creative Brand Expression: Contribute to the continuous evolution and creative expression of the brand's identity across all marketing materials.
• Partnerships and Influencer Collaborations: Support in identifying strategic partnerships and influencer collaborations that align with our brand's creative vision.

Analytics and Reporting:

• Performance Metrics: Assist in defining performance metrics and KPIs, analyzing and interpreting data to refine strategies and deliver measurable results.
• Conversion Optimization: Collaborate on applying analytical insights to optimize the conversion funnel, improving the online shopping experience.

Budget Management:

• Resource Allocation: Collaborate on resource allocation, making data-backed decisions to maximize the return on marketing investments.

Team Collaboration:

• Creative Collaboration: Contribute to fostering a creative and data-driven work environment, encouraging experimentation and growth within the marketing team.

Qualifications:

• Diploma or Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).
• Fashion or fashion e-commerce marketing background, preferably with at least 1 year of experience.
• Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.
• A strong understanding of fashion industry trends and consumer behavior.
• Exceptional creative thinking and a passion for developing innovative marketing campaigns.
• An analytical mindset, with the ability to derive insights from data.
• Strong communication, teamwork, and project management skills.

SALES INTERIOR DESIGNER

Work and learn 3 months programme with allowance

1st month - understanding the industry

2nd month - materials, sequence, coordination

3rd month - customer facing, quotation, before and after sales service

New contract will be offered:

Scheme 1) full comms

Scheme 2) Basic salary + comms

Job scope:

Meet client to know their needs and wants

Propose to client and quote

Choosing of materials

Layout planning

Coordination

DO NOT APPLY IF YOU:

Cannot work on weekend

Want a 9-6pm work

Want to be an arm chair sales man

Requirement

No overpromising

No under deliver

Microsoft Office

Fresh graduate welcome to apply

We don’t care if you’re heavily tattooed, ex convict, bad record, as long as you’re willing to learn and giving in effort, we will guide you

Work Permit welcome to apply

whatsapp to 82322252 to discuss

company profile

empireworks.com.sg

https://www.facebook.com/empireworks.sg

instagram

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www.empireworks.com.sg

HDB and BCA registered renovation contractor

We are looking for an Sales Executive to join our close knit family!

We are a team of Sales Executive (dealing with leather goods and providing restoration services) in Singapore.

We are need chatty or outspoken individual like you who enjoy interacting with people and has an interest for sales and customer service.

You should have an interest working with leather and enjoy dealing with luxury leather items (bags and shoes).

The job scope includes:

• Attending to customers ( also via whatsapp, email or phone call)

Job description for Training & Development role

Curriculum Development

• Work with internal and external stakeholders to determine training needs, establish, develop and operationalize competency frameworks, develop training materials, and implement training programs for aspiring cybersecurity professionals.
• Develop and implement training materials and training aids for various modes of delivery such as classroom/virtual delivery and e-learning.
• Assist in performing cybersecurity research & development.
• Ensure that the training is aligned with the latest industry and market best practices and latest developments.

Training Delivery

• Conduct theory and practical training for certificated cybersecurity courses.
• Implement training quality assurance system including the Train-The-Trainer (TTT) training for quality assurance of training delivery.
• Ensure training quality of the training rolled out through gathering and tracking of feedback from participants and implementing continuous improvements.

Training Programs Administration and Management

• Manage and implement multiple training programs in accordance with business needs and regulatory requirements.
• Plan the annual training budget and training calendar for training programs and/or e-learning.
• Execute the annual training plan and programs and schemes and ensure their timely implementation within budget.
• Ensure compliance of the training administration, including documentations, with internal policies and procedures and external regulatory/certification requirements.

Business Development

• Develop partnerships with Institute of Technical Education (ITE), MILE2 training & certification provider, and/or other cybersecurity certification provider to design and deliver cybersecurity training.
• Promote cybersecurity training & certification internally and externally (channel and associate partners).
• Working closely with the sales & marketing team, in driving the marketing strategy for the training.

Requirements:

• Diploma in any discipline, preferably ACTA certified
• At least 1-2 years of experience performing training courses
• Strong planning, analytical and problem solving skills
• Excellent time management and organisational skills.
• Good communication skills
• Ability to work independently and under pressure