This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Electrical System Maintenance: Regular inspections, preventive maintenance, and emergency repairs for electrical systems (lighting, HVAC, medical equipment power).
• System Installation & Upgrades: Oversee installation and upgrades of electrical infrastructure, ensuring compliance with healthcare standards.
• Compliance & Safety: Ensure all systems meet safety standards (NFPA, IEC), manage risk, and enforce safety protocols.
• Power Backup: Maintain generators, UPS, and ensure reliable backup power for critical areas.
• Energy Management: Optimize energy usage and implement efficiency initiatives.
• Medical Equipment Support: Ensure stable power for medical devices, working with biomedical teams.
• Project Management: Plan and execute electrical projects, coordinating with vendors and staff.
• Documentation & Reporting: Keep detailed maintenance logs, compliance records, and provide regular performance reports.

Requirement

• Degree in Electrical Engineering / Facilities Management with preferably 2 years’ relevant experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email me at [email protected]

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

* *JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in cafes

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Summary

The job holder (2-year contract) is part of the roving team that provides support to the departments that he/she is assigned to in its efforts to achieve their work plan targets. He/She is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work on some weekends, after office hours, and public holidays to support organisation events as required.

Key Responsibility Areas

Strategic and Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders.
• Identify platforms/ opportunities for the engagement of partners.
• Work with partners in implementing key programmes for the organisation.

Programme Development and Management

• Curate content in support of programme design.
• Adhere to the timeline for prompt programme delivery.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas of improvement.

Event Management

• Plan and manage the organisation of resources, manpower and collaterals for the successful delivery of events.

Financial Planning and Management

• Implement budget plans to manage resource allocations to the department’s programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Outreach

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments.
• Support the planning, deployment and assessment of outreach efforts.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Connect clients to resources and facilitate them in tapping on these resources.

Requirements

• 2 – 3 years of experience in programme management preferred.
• A degree in relevant fields is preferred.
• Good understanding of youth, education, and employment landscapes.
• Strong interpersonal skills and ability to manage stakeholders across different evels.
• Strong project management and time management skills
• Possesses strong leadership skills.
• Sound decision-making and problem-solving skills.
• Resourceful and takes initiative to effect change.
• Able to work under pressure to meet deadlines.
• Proficient in Microsoft Office applications

Job Scope

· Handle day-to-day finance operations (AP, AR & fixed asset)

· Assist in month-end closing and reconciliations.

· Assist to prepare journals and audit schedule for month closing & year end closing booking fee refund weekly.

· Assist to prepare presentation slide and report for management reporting.

· Liaise with internal and external stakeholders on finance queries.

Requirement

• Diploma in Accounting & Finance or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Job description:

• Administrative duties for clients’ management. (EG. Sending letters / gifts / cards / following up on queries and requests.)
• Administrative duties for organization matters. (EG. Taking minutes / managing campaigns and schedules / Filing / Scanning.)
• Handling phone calls
• Data-Entry in preparation of clients’ meetings and organization’s meetings
• Posting advertisements, Screening candidates and scheduling Interviews.
• Assisting to manage Social Media Account and content generation such as simple editing.

Job requirements:

• Computer literate
• Proficient in Microsoft Office (Word, Excel, Powerpoint) and Social media
• Able to do simple editing on Capcut
• Fluent in English
• Good attitude, Has initiative, Meticulous and a Team player

We are a pest control company with stable development and growing team. We are committed to serving the public with sincerity and are looking for two administrative service personnel with the same philosophy.

Job scope:

Follow up with customer queries and provide excellent customer service(whatapp and email)

Liaise with the relevant department /staff arrording to resolve the customer's requests/feeback in a timely and professional manner

Proactively handle the customers feedbacks and recovery channel and customer satisfaction

Prepare and manage invoices,ensuring accuracy and timely processing

Organize customer contacts and sales date efficiently

Daily administrative duties as per assigned

Requirements:

Having a positive attitude and take pride in your work

self motivated and meticulous

willing to learn and adapt

Good interpersonal and communication skills

5.5 days work week

13th month annual bonus

• Capable of traveling within the ASEAN region and responsible for effectively implementing sales strategies and plans to meet individual and team goals.
• Develop and enhance assigned accounts to boost overall sales and profitability, ensuring a healthy sales pipeline and creating new opportunities.
• Achieve sales targets, profit goals, and strategic objectives for the designated regions.
• Provide strategic direction, vision, and action plans to enhance customer loyalty and sales within ASEAN for Products & Solutions.
• Actively participate in and contribute to the Country Growth Plan for ASEAN and Oceania.
• Seek to acquire new customers in ASEAN and Oceania.
• Expand our system integrator and distribution network within the ASEAN market.
• Conduct monthly reviews with distributors to identify early project opportunities in ASEAN.
• Monitor debts and manage collections.
• Engage in active sales visits with distributors, consultants, system integrators, panel builders, and end users.
• Conduct market research and gather feedback on:Market information
  Competitors and pricing
  Customer behavior
  Market values
  

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Job Description:

• Manage work processes and workflow to make sure operational efficiency
• Planning doctors' roster and coordinating doctor's leave to ensure adequate medical manpower at all times
• Identify training needs and sraw up individual learning plans for the staff
• Assist in drawing up department workplans and budgeting exercises
• Assist in handling patients' feedback and investigations
• Any ad-hoc duties as per assigned

Requirements:

• Bachelor Degree in Business Administration, Project Management or equivalent
• Minimum 2-3 years experience in operations and administrative work

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Identify and qualify new prospects

Increase revenue from existing accounts by identifying and developing new business opportunities

Meet organisational retention and growth targets

Create and nurture new customer relationships

Regularly report to management on results and findings in the area.

Strong qualifying skills include:

Organised and systematic in approach Capable of working independently with little supervision

Client-centric perspective, positive outlook in the face of change, and proactive approach to issue solutions

Capable of maintaining professionalism_ and focus under pressure and tight deadlines

Requirement:

minimum of 5 years of relevant experience in retails of presents, jewellery, and collectibles.

Able to work OT including weekends and public holidays.

Excellent customer service skills and able to interact well with clients.

Manage time effectively with minimum supervision.

Excellent communication skills.

As an HR Program Executive, you will be responsible for the development, implementation, and management of HR programs that foster employee growth, performance, and engagement. This pivotal role requires close collaboration with the HR Manager and various departments to ensure alignment with organizational objectives. At Boskalis, Human Excellence is a cornerstone of our Corporate Business plan. Your work will be guided by the pillars of Human Excellence: Performance & Development, Diversity & Inclusive Workplace, Internal Mobility, and Vitality.

You will execute your responsibilities in line with the core values of our HR team: cooperation, proactivity, solution-oriented thinking, integrity, and a challenging mindset. As a highly communicative professional, you will demonstrate exceptional relationship management skills across all levels of the organization. You will take initiative in organizing and executing tasks, embodying a hands-on approach and a can-do attitude, which are crucial to achieving success in this role.

Your responsibilities as a HR Program Executive are

• Develop and manage programs aimed at employee development, such as training, wellness, and engagement initiatives, ensuring they align with organizational goals and include metrics to measure their success.
• Designing, developing, deploying, and measuring learning solutions.
• Implement wellness programs that promote physical and mental health.
• Facilitate internal job postings, career development workshops, and mentorship programs to encourage employee growth and retention.
• Foster a culture of engagement, inclusion, and continuous improvement by working with teams to provide a motivating work environment, encourage a growth mindset, and enhance resilience.
• Use data to review programs, prioritize areas of development, and optimize program delivery methods.

Your qualities
You can make your mark as an HR Program Executive if you have:

• Bachelor’s degree in human resources.
• Additional qualification in the field of Organizational Development, Psychology, or any related field would be an advantage.
• Knowledge/experience in Talent Management, Performance Management, initiating Onboarding/Offboarding program would be an additional advantage.
• Three or more years of experience in HR program management, Learning & Development or similar roles.
• Strong communication and interpersonal skills, with the ability to inspire and motivate.
• Committed to promoting a positive and inclusive workplace culture.

The Executive Officer (District Officer) performs strategic and operational academic support intervention activities. He/she facilitates the daily operations of the organisation's educational programmes, interventions and services by liaising with all relevant stakeholders, managing learner records and updating learning management systems. He/she consolidates the data collected and conducts data analysis for the compilation of data reporting. He/she assists with the creation of the desired learning environment and the management of logistics and equipment. He/she assists in the execution of marketing and promotional activities to support and enhance outreach and engagement.

He/she enjoys working in a team environment and interacts proactively with various internal and external stakeholders. He/she is eager to serve others, has excellent organisation and administrative skills and can adapt to using various systems and forms of technology. He/she typically works in an office environment, often interacts with digital systems, but can also be required to provide support at specific learning venues either on-site or online.

Key Responsibility Areas

Partnership Management

• Assists in identifying and networking with potential and existing partners for collaboration on the provision of resources as well as the delivery of products and initiatives
• Frequent contact with individuals/organisations outside of YM
• Provides advice to external partners
• Ensures quality and customer service
• Liaises at the appropriate level to ensure all products and initiatives are run at their optimal level and all issues rectified with the client and stakeholders to ensure continuity
• Maintains regular communication with partners in terms of providing feedback and status updates on products or initiatives being conducted in collaboration with them or the use of their premises

Product and Process Management

• Oversees the delivery and operations of the Perform in School team products and initiatives, namely the MENDAKI TuitionScheme and other academic support interventions
• Evaluates the effectiveness of the Performing School team programmes and initiatives through the collection and analysis of feedback
• Conducts reviews of products and recommends areas of improvement or adaptation to suit the needs of school-going children
• Implements initiatives and processes to drive the Education business
• Ensures prompt delivery of data, reports analysis
• Maintains the effective delivery of lessons by organising appropriate training sessions for deployed tutors or coaches
• Supports the analysis of the quality and outcomes of all products and initiatives conducted and recommends enhancements through accurate and timely reporting
• Delivers developmental programmes where necessary to enhance the quality of outcomes for products and initiatives delivered by the Perform in School team
• Practises sound financial prudence in procurement of items and services for all products and initiatives in the Perform in School team
• Adheres to processes and financial policies
• Checks for the legality of all actions related to day-to-day policies

People Management

• Identifies, shortlists, interviews and selects tutors from a certified pool
• Plans and executes deployment of tutors to various centres, according to pre-set guidelines
• Supervises a team of Head Tutors, Tutors and Centre Personnel (including Centre Supervisors, Liaison Officers and Caretakers)
• Demonstrates and role models a high-performance service culture amongst the tutors that nurtures and encourages service excellence, quality and empowerment
• Manages the allocation of appropriate resources and commitment of the personnel deployed to each centre to achieve the key outcomes for the team
• Makes efforts to ensure achievement of KPIs with team members

Requirements

• 1 – 3 years of relevant experience
• Experience in education operations settings will be an advantage
• Degree in Education, Business Administration or other related disciplines
• Good communication in English and Malay (verbal and written) with excellent interpersonal skills
• Must be strong in operations and motivated by such nature of work
• Driven, resourceful and proactive individual who is able to work independently, but a strong team player
• Sound decision-making and keen problem-solving skills
• Task-driven individual, with a strong sense of ownership
• Has a good ability to multi-task
• Proficient in Microsoft Office applications (Word, Excel, etc)
• Prior experience in teaching or in Education programme operations role is an advantage

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The jobholder will work closely with the Team to support the administration and operations of a graduate programme in the School of Accountancy.

Academic Matters

• To be responsible for the administrative management of the Programme, including maintaining course outlines, materials, and the student portal for seamless access to academic resources.
• To manage course scheduling, enrollment registration, and course evaluations.
• To provide classroom support whenever necessary; this may include weekday evenings and Saturdays.

Students and Alumni

• To support activities for students and alumni such as industry talks, team building, networking, community service, and social activities.
• To work with other departments in SMU to support student activities to promote internship and employment opportunities.
• To provide support in the handling of student disciplinary matters.

Programme Directors' Support

• To support Programme Directors in meetings including setting up meeting venue and preparing meeting materials.
• To support travel arrangements for Programme Directors.

Admission

• To support the marketing team on student recruitment.
• To work closely with Programme Manager in maintaining clear communication with incoming students regarding important deadlines, documentation requirements, and programme expectations to facilitate their onboarding experience.
• To manage student onboarding which includes student pass application, pre-matriculation engagement, matriculation, orientation and other activities.

Others

• To support the School in key events and activities

• Polytechnic Diploma or University Degree.
• At least 1 year of substantial administrative experience in educational or public service setting.
• Self-motivated with strong inter-personal and problem-solving skills.
• Hardworking and possess excellent organising, multi-tasking, and administrative capabilities.
• Meticulous and able to work independently.
• Excellent communication skills and ability to work with a broad range of stakeholders.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

The Director acts as the day-to-day liaison between the client and business, providing leadership, strategic direction and input for media plans. The Director effectively leverages experience, knowledge and skills to drive innovative thinking while balancing client, company, and team needs.

Key Responsibilities:

• Lead and manage the day-to-day strategic integrated media planning activities for assigned account(s).
• Help develop planning objectives and strategies that coincide with client’s marketing direction.
• Establish and grow client relationships by demonstrating an understanding of industry and client business issues
• Achieve the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contract
• Oversee budget allocation process for all media based on client initiatives and direction; accurately project costs and anticipate the financial results of plan revisions
• Oversee and guide content development
• Cross team collaboration to work with the division leads in Strategy, Programmatic, Content, Analytics & Insights and Ad Ops team.
• Work with teams to evaluate media performance and KPIs to determine the extent to which the original objectives and strategies were met.
• Scope of work management, manage and optimise working process to ensure seamless implementation of projects is essential.
• Run and mentor a mid-size team and promotes a healthy team building and collaboration
• Participate in the recruitment and selection of junior staff
• Establish and maintain effective relationships within and outside the immediate team

Qualifications

• Min 12 to 15 years of strong media experience, prior experience in managing large client accounts preferred.
• Ability to develop POVs on various media in the marketplace is essential to this role
• Excellent presenter and strong in client & stakeholders management
• Is sound in online and offline strategic planning. Experience in planning and implementing in market such as SEA, China, US and EU is a benefit but optional.
• Detailed awareness of media landscape, trends, challenges and competition.
• Good understanding of research tools
• Ability to translate data into well-articulated ideas looking outside the box
• Creative ability to partner and develop innovation and first to market opportunities
• Superior organizational, interpersonal and managerial skills with attention to detail

Position: HR/Account Executive

Duties:

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.

• Preparation of monthly financial and management reports

• Support audit and tax queries

• Liaise with banks on banking transactions

• Manage timely closing process and reconciliations, including for intercompany transactions

• Inventory stock checking report from 2 outlets and office. (Important items and liquor), internal stock transfer record.

• HR duties such as preparation of payslip, CPF filing, annual IR8A filing, employee contract (included Annual, Slick, PH leave), foreign workers permit application • Support and liaise on marketing events

Nature of Job:

• 5.5 days’ work week

• Leave, medical & insurance coverage

• Able to travel to different outlet branch and office

• East Coast area

Requirement:

• Minimum Diploma in Accountancy or equivalent qualification in the accounting fields.

• At least 2 to 3 years of relevant working experience in an accounting environment, preferably in F&B

• Use company Xero systems

• Proficiency in Microsoft Excel other Microsoft Office skills.

•Take care of the sales administration,including quotations, invoices, DOs, etc.

• Receive and process online orders - website and WhatsApp

• Record all returns, waive, exchanges, refunds orders and report to director

• Collect daily Sales cash and check in and out pretty cash each week.

• Coordinate with contractors to fix any emergency or urgent matters

• Communicate with clients on requirements

• Able to start work immediately or short notice period is preferred

Personal Attributes:

• Excellent interpersonal and communication skills, driving licence will be better

• Strong initiative and problem-solving skills.

• Agility to change, mature, independent, hands-on, able to work under stress and have a strong sense of responsibility.

BMC Software is currently seeking a Sales Best Practices Manager. You will be part of a highly successful and influential team focused on creative problem solving. It requires a high degree of interpersonal communication skills, self-motivation, and a desire to improve by participating in on-going development. You will be exposed to many aspects of BMC’s overall business and participate in high value initiatives.

Here's how you'll contribute to BMC's success and your own in this exciting role:

• Drive strategic negotiations: As a trusted adviser, you will manage complex, high-value negotiations, balancing the need for immediate results with the sustainability of customer agreements. Your expertise will ensure that BMC remains credible to both internal and external stakeholders, optimizing deals for maximum value and long-term success.
• Lead cross-functional collaboration: By building trust and credibility with internal teams (sales, legal, customer success, finance, and more), you will ensure seamless cooperation to develop innovative, client-focused solutions. Your ability to unite these teams around common goals will be critical in driving both short-term results and long-term business sustainability for BMC.
• Foster a win-win culture: You will play a key role in understanding the interests of both BMC and our customers, expanding the scope of possible agreements to deliver mutually beneficial outcomes. By focusing on long-term business relationships, you will help protect the validity and sustainability of BMC’s business objectives.
• Streamline large deal execution: Acting as a center of excellence for sales and negotiation processes, you will leverage your deep understanding of internal workings to accelerate deal velocity and remove roadblocks. Your strategic influence will help drive results that align with BMC’s goals while ensuring the smooth execution of complex deals.
• Champion best practices: As a competitive differentiator, you will identify and share insights, market trends, and best practices across BMC’s global sales organization. This continuous improvement approach will enable the team to adapt quickly and stay ahead of competitive pressures.
• Align the internal ecosystem for success: You will be the connective tissue between sales and the rest of BMC’s internal teams, addressing risks proactively and ensuring efficient deal execution. Your ability to foster strong, trust-based relationships will be essential to removing obstacles and optimizing internal collaboration.

To ensure you’re set up for success, you will bring the following skillset & experience:

• You have a natural ability to build trust with internal stakeholders, clients, and leadership teams, ensuring that your strategic counsel is both valued and relied upon in key business decisions.
• You are a strong communicator and facilitator who can simplify complex issues, making you a valuable partner in high-stakes negotiations and internal collaborations.
• Your extensive background in sales provides you with deep expertise in contracts, pricing strategies, and negotiations, ensuring you can drive optimal outcomes for BMC and our customers.
• You are adept at identifying and solving complex problems, recognizing patterns quickly, and mitigating risks before they become significant obstacles.
• You are skilled at balancing BMC’s immediate revenue objectives with the need for long-term business value, ensuring that agreements are both beneficial and sustainable.
• You are highly organized and possess a strong understanding of principled negotiation methodologies. Familiarity with BMC’s internal ecosystem is a strong advantage, allowing you to drive efficiency and accelerate deal execution.

Job Description: Support Client Engagement Team in sales order fulfilment and own the order fulfilment work process. Support Office Management and Administration in ensuring the smooth running of office facilities.

Sales Operation

• Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

• Administration of documentation controls for order fulfilment.

• Monitor, track and advise clients on their applications status.

• Review and guide clients on the documents required for certification.

• Responsible for administrative matters in relation to pre and post sales activities.

• Identify, propose and implement improvements to the process to meet customer critical issues

• Responsible for updating, maintaining, processing and analysing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team

• Ensure that all data are updated accurately and in a timely manner

• Vendor invoice verification

• Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

• Support Sales on Accounts receivable handling

• Liaise with Environment Engineers for constructive response to client’s queries

• Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

• Maintain smooth & efficient office and facilities operation

• Liaise with external vendors and monitor service maintenance contracts

• Liaise with IT Vendor for IT-related matters such as technical support and IT related assets

• All other Operations scope of work that may varies from time to time

Others:

• Handle all customer enquiries pertaining to Sales, Eco-Office and SGLS;

• Coordinate with external vendors (e.g. auditors)

• Support all Company event (SEAA and SGA)

• Any adhoc task as and when assigned by your direct supervisor or the Management.

• You will be responsible for managing a portfolio of clients for the private limited companies and to handle the full spectrum of corporate secretarial tasks such as company incorporations, striking off companies, preparing directors' and shareholders' resolutions and ensuring statutory and regulatory requirements are met.
• You will collaborate closely with clients, their advisers, the colleagues in the local office, and counterparts to continuously meet clients' expectations and maintain strong client relationships, optimizing the work process.
• You will prepare necessary documents for company incorporations in Singapore, handle AGMs, EGMs, board resolutions/meetings, corporate actions and striking off.
• Ensuring compliance with statutory requirements, maintaining statutory registers, and submitting statutory returns will be part of your responsibilities. You will also file annual returns and financial statements in the new XBRL format.
• You will lodge changes that need to be updated with ACRA upon director’s approval, attend to auditors’ queries on behalf of clients and liaise with them in preparation for statutory audits.
• You will perform certain administrative tasks related to clients or internal procedures and handle ACRA Biz-filing requirements.
• Other ad hoc projects may be assigned as needed.

Role Overview:

We are seeking an experienced Head of Technology Solutions for Corporate Functions to lead and oversee technology systems for Corporate Services Business Units on a global scale.

This role focuses on the implementation and support of key corporate systems, including an ongoing global SAP implementation across APAC, EMEAA, and the US. The ideal candidate will have a strong background in SAP implementations and global systems management, providing critical support to corporate functions while working closely with internal teams and external partners.

The successful candidate will lead a small, high-performance team responsible for the technology infrastructure, managing multiple projects and advancing a collaborative, results-driven environment. This individual will also be responsible for budget planning, programme accounting, and expenditure monitoring for their department.

Key Responsibilities

• Strategic Leadership: Lead and manage a small team responsible for delivering and supporting IT solutions for Corporate Services Business Units. Drive alignment of technology with business needs and ensure a high-performance, growth-oriented culture within the team.
• SAP Implementation: Oversee the global implementation of SAP systems, working across multiple regions (APAC, EMEAA, US) to ensure alignment, integration, and adoption. Collaborate with Corporate Services teams to support both existing and new SAP systems.
• Project & Vendor Management: Manage multiple projects focused on corporate systems, collaborating with internal teams and external vendors to deliver consistent, high-quality results. Develop standards for vendor management, contracts, and performance across projects.
• Budget & Programme Accountability: Take ownership of budget planning, expenditure monitoring, and financial reporting for the Corporate IT department. Ensure programme accounting and costing align with the company’s financial standards and project requirements.
• Collaboration & Partnership: Build strong relationships within the company and with external partners to facilitate successful project delivery, problem-solving, and innovation. Act as a bridge between business users, IT teams, and third-party vendors.
• Business Intelligence & Data Analytics: Drive initiatives focused on Business Intelligence and Data Analytics across functions and geographies, enhancing data-driven decision-making capabilities.
• People Development: Cultivate future leaders by providing team members with accountability and growth opportunities. Foster a high-performance culture that encourages continuous learning and development.

Key Requirements :

• Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.
• Experience:
• Minimum 8 years of experience in Heading Corp IT Function, with extensive experience in IT outsourcing and vendor management.
• Proven track record managing complex, global projects involving SAP implementations, with experience collaborating across multiple regions.
• Strong background in managing relationships between business users, vendors, and internal IT teams to deliver impactful results.
• Demonstrated experience in successfully leading Business Intelligence and Data Analytics initiatives across various functions and regions.

Skills:

• Strategic thinker with the ability to leverage technology to drive business outcomes.
• Excellent communication and leadership skills, with the ability to build and sustain high-performance teams.
• Strong analytical and problem-solving skills, with experience resolving integration issues at both project and system levels.

The position is responsible to provide transitionary / project support to the Singapore Corporate Accounting Team.

Successful candidate will be placed under a 6-month contract through our dedicated recruitment agency.

Responsibility

Projects / General Ledger / Statutory / Reporting

• Support finance project implementation (Concur, inforSUN)
• Support GST ACAP review
• Support monthly closing and reporting submissions on OneStream
• Support team members on monthly closing activities
• Support interco entries and confirmations

Payments and accounting duties

• Support payment disbursements
• Carry out any other accounting related duties as assigned by Senior Manager and Director of Finance.

About Cabin

Cabin (https://cabin.com.sg/) is an online accounting and corporate secretarial firm. Our mission is to deliver exceptional back-office services powered by technology and thoughtful humans. We are a young start-up embarking on our next phase of growth and are looking for motivated aspiring individuals to join us.

• Location: Our HQ office is located in Singapore but individuals will be working on hybrid basis - mix of office and home
• Mode of employment: 5 work days a week (to be set and jointly agreed by both employee and company)
• Working hours: 9:30am - 6:30pm.

Some examples of the work involved:

• Execution of corporate secretarial administrative duties (Including preparation of resolutions and meeting minutes)
• Update and maintain statutory registers
• Submit e-filings and returns to ACRA and IRAS
• Handle communications from current and prospective clients in a professional manner
• Data entry and verification of data
• Other administrative duties required by the Company’s management

We are looking forward to working with someone who:

• Education and experience: Has at least 2 years of experience in a corporate secretarial role or administrative role
• Language: Is able to communicate well in English (both spoken and written). Being bilingual in English and Mandarin/Malay is an added advantage.
• Sofware and skills: Has experience in using MS Excel and MS Word (or Google Docs). Experience in G Suite software (Google Drive, Google Docs etc) is preferred, but not strictly required.
• Pays attention to details and is meticulous in his/her work. Demonstrate this by forming a sentence using the word “simple” in your email reply for this job application.
• Is able to work independently to achieve clear outcomes
• You will be guided by a senior when you start, but we expect you to be able to work independently to achieve clear outcomes after your training phase.

• Full-time role: SGDS$2,500-S$3,000 (5 work days a week)
• Higher remuneration is possible for applicants with added experience and capabilities to handle a more diverse set of tasks.
• Long term permanent position
• Flexible hours can be arranged if the situation permits
• Corporate mobile phone and laptop provided.
• Travel expenses incurred during work are reimbursable.

We looking forward to hearing from you!

This is for the Infrastructure team. 

Job Responsibilities

• Performing concept and detailed design of electrical systems including transmission and power projects
• Take responsibility for the assigned design components, including the necessary follow-up for approval from relevant authorities and clients.
• Assist in liaising and coordinating with Local Authority Departments to secure approval for design projects.
• Prepare design calculations, drawings, specifications, and tender documents for design projects under the guidance of senior engineers/managers.
• Work under guidance and supervision of a senior level team member.

Program enquiry stage:

· Responding to the queries of customer enquiring on the course.

· Answer phone enquiries about the course.

· Creating standard email templates in conjunction with marketing teams.

· Follow up with leads that comes to training webpage but did not register.

· Work with marketing team to follow-up on the leads generated through various marketing channels.

Registration and enrolment:

· Post customer filling registration form, to send them email for due diligence (request ACRA cert, UEN number, declaration form) (before confirming the subsidy).

· After due diligence send the payment link/ details.

· Confirmation with finance team on receipt of payment.

· Create class grouping based on the registrations (work with industry team for grouping).

· Sent class groupings to participants.

· Sent the standard welcome pack to the participants (work with product team).

· Send reminders of the course commencement to participants – 2 weeks before, 1 week before etc.

· Create and track the participant repository.

· Process request for changing participant name or any other details

· Process refunds and postponements.

· Create SOP’s for all above with project owner.

ESG Training and post engagement:

· Sending post survey forms and collecting feed backs.

· Send pre-reading and other require material after each module (work with product team).

· Engage participants post training with other suite of services (work with sales).

Sales Operation

· Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

· Administration of documentation controls for order fulfilment.

· Monitor, track and advise clients on their applications status.

· Review and guide clients on the documents required for certification.

· Responsible for administrative matters in relation to pre and post sales activities.

· Identify, propose and implement improvements to the process to meet customer critical issues.

· Responsible for updating, maintaining, processing and analyzing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team.

· Ensure that all data are updated accurately and in a timely manner.

· Vendor invoice verification.

· Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

· Support Sales on Accounts receivable handling.

· Liaise with Environment Engineers for constructive response to client’s queries.

· Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

· Maintain smooth & efficient office and facilities operation.

· Liaise with external vendors and monitor service maintenance contracts.

· Liaise with IT Vendor for IT-related matters such as technical support and IT related assets.

· All other Operations scope of work that may varies from time to time.

Others:

· Handle all customer enquiries pertaining to Sales, Eco-Office, SGLS and ESG training;

· Coordinate with external vendors (e.g. auditors)

· Support all Company event (SEAA and SGA)

· Any adhoc task as and when assigned by your direct supervisor or the Management.

This is a crticial position which needs to be filled out urgently. Candidates who are able to start work immediately will be an added advantage.