Job Description:

• Has passion in Interior Design and Space Planning.
• Excellent customer service, after-sales service are vital.
• Project management and site monitoring to maintain a seamless workflow throughout the project.
• Ability to operate alone and with minimum supervision.
• Newcomers will receive full training and mentoring.

Job Requirements:

• Ability to meet clients and manage projects from beginning to conclusion.
• From providing a quote to designing and managing the actual job progress.
• You'd be in charge of real project work locations, interacting with both clients and employees.
• You would have to grasp elevation drawings, floorplan layouts, and detailed drawings.
• Sales Driven by a can-do mentality.
• Good responsibility.
• Strong communication skills.
• Independent and self-motivated.
• Willing to learn.

Only Singaporeans and PRs should apply.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Serve as the primary contact for addressing customer issues, ensuring proactive and effective account management.
• Cultivate and strengthen relationships with customers while fostering collaboration across different departments.
• Contribute to the preparation of bids, playing a role in the success of customer engagements.
• Provide insights to enhance revenue through strategic approaches aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and KPI assessments.
• Offer troubleshooting support and guidance to the global operations team.
• Swiftly escalate and resolve customer concerns within defined timelines.
• Work closely with various teams, including sales, customer service, billing, and operations.
• Update and uphold Standard Operating Procedures (SOPs) while sharing and promoting best practices.
• Assist in vendor sourcing initiatives aimed at reducing costs and improving operational efficiency.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Jobs Description:

-To support outdoor sales in quotations and enquiries

-To ensure smooth delivery for all confirmed orders

-Ensure all related paperwork such as quotations, purchase orders to Suppliers, deliveries are done properly

-To provide after sales customer support if needed

Requirements:

-IT sales experience with at least 1 - 2 years of relevant experience is an advantage

-Customer oriented, good interpersonal and communication skills

-High level of energy, drive, enthusiasm, initiative, commitment, responsible, able to handle stress; including the ability to work independently and challenging environment

-Self-motivated to expand personal professional knowledge of product and selling skills

-Proficient with computer, especially Microsoft office applications namely, Outlook, Excel and Word

Roles and Responsibilities:

-Establish and maintain good relationship with customers

-Quick response to enquiries

Other Information:

Working hours: 9-6pm (Monday to Friday). May need to work late occasionally.

-Salary Range (depending on experience)

SALES EXECUTIVE (Chilled/Frozen Meat)

If you have proven track record in the chilled/frozen meat industry, we invite you to join us!

Job description:

• Responsible for Marketing and Sales of company products to Supermarkets, Retail Outlets or Food Service Sectors.
• Develop and implement Sales Strategies to increase business volume and grow existing customer base.
• Proactively identify and secure potential clients.
• Maintain good relationship with new/existing clienteles to achieve sales revenue and profit target.
• Liaise with internal operational teams on service excellence to meet customer’s needs.
• Handle Business proposals and quotations.
• Handle all sales activities such as projects, meetings, promotions, sales blitz and etc.

Requirements

• Possess Diploma or above qualification, preferably in business management or marketing
• Proven sales experience in food related industry (preferably meat)
• Possess good interpersonal, communication and negotiation skills
• Good oral and written communication skills
• Good analytical, organizational and personal skills
• Meticulous and excellent eye for details
• Customer service oriented
• Pleasant personality and ability to work in teams

Responsibilites:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services.
• Any ad-hoc duties as assigned by Manager.

Qualifications:

1. Diploma / Marketing / Business Administration
2. Minimum 2 years of relevant experience in F&B or FMCG industry
3. Proficiency in Microsoft Office, e.g. excel, powerpoint.
4. A dynamic and highly motivated individual with ability to multi-task effectively
5. Customer oriented with excellent interpersonal skills
6. Able to work independently as well as in a team environment

• Able to start immediate
• Able to converse in English & Chinese with clients. (Bonus: Bahasa/Melayu to converse with MDWs)
• Knowledge with Microsoft Office
• CEI holder, preferably
• Comfortable with indoor sales
• Comfortable on weekends shift
• Comfortable with 5.5 days of work
• Salary include commission

Interested applicants shall and may contact @ 9027 8710

• Strong communication and interpersonal abilities, adept at building rapport with customers.
• Develop marketing strategies and sales plans to drive revenue growth and generate new business opportunities.
• Handle sales and marketing tasks, including preparing quotes, contracts, and following up on inquiries.

Requirements:

• Diploma qualification in related field.
• Proven track record of managing and achieving sales targets.
• Experience in steel industries, experience in stainless steel, specialized in steel will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Description

• Industry/ Organization Type: Vending Machine Supplier
• Position Title: Outdoor Sales Executive (Vending Machine)
• Working Location: Tampines
• Working Hours: 5.25 days (Mon – Fri, 8.30 am – 5.30 pm; Alternate Sat, 8.30 am – 12.30 pm)
• Salary Package: Basic + Commission + AWS
• Duration: Permanent

Key Responsibilities

• Promote company FMCG products by building partnerships with building management (including vending machines) and category managers of retail companies.
• Research and identify leads, conduct cold calling, and develop them towards closing sales.
• Follow up with potential leads, arrange site visits/ meetings, and propose customized solutions to cater to clients' diverse needs.
• Prepare sales proposals and meet with clients to deliver presentations.

APPLY NOW!!!

• At least GCE “O” level.
• Prior working experience in direct or corporate sales would be advantageous.
• Proficiency in MS Office (Word/Excel/PowerPoint/Outlook) is necessary.
• Ability to start immediately or with short notice is a plus.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65828 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Your Next Company

My client is a global service provider in the transportation technology space. They have footprints across the globe and due to business needs and expansion, they are looking for a highly motivated Senior Sales Executive / Asst. Sales Manager to join the team.

Job Duties:

• Managing top-tier client accounts across APAC and build solid relationship to ensure high degree of customer satisfaction and meet service expectations.
• Serve as the primary liaison between the client and the company
• Support sales cycle from lead generation to contract negotiation and closure
• Develop and execute strategic account plans to drive revenue growth, retention, and client satisfaction

Qualifications

• Min. 2-3 years' experience in Sales / Account Management / Business Development.
• Experience in Corporate / B2B / Enterprise sales is a must (Advertising agencies / Professional services / Tech Sales / Events agencies etc)
• Proven track record and expertise in hunting / outdoor sales.
• Excellent communication and interpersonal skills.
• International exposure would be highly desired.

Budget: $4,500 - $5,500 monthly, depending on experience & excluding commissions.

To Apply:

Please submit your resume to Geraldine Poh at [email protected] or click 'Apply Now'

More details regarding this position will be shared when contacted.

Referrals are welcome too!

• Strong communication and interpersonal abilities, adept at building rapport with customers.
• Develop marketing strategies and sales plans to drive revenue growth and generate new business opportunities.
• Handle sales and marketing tasks, including preparing quotes, contracts, and following up on inquiries.

Requirements:

• Diploma qualification in related field.
• Proven track record of managing and achieving sales targets.
• Experience in steel industries, experience in stainless steel, specialized in steel will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilites:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Requirements:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

Responsibilities:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Qualifications:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Highlights

• Leading company in the Automotive industry with expansion plans.
• Career growth for candidates with proven track record.
• Support given by the Company to hit sales.
• Attractive & competitive remuneration package (Up to S$10,000 monthly)
• Dynamic working environment with rapid career growth
• Great opportunities for learning & career advancement
• Medical benefits

Job Description

• Welcome and attend to the customer providing an excellent one-stop experience at all times
• Maintain and develop client relationships through an individual approach
• Be proactively engaged in maximizing sales opportunity in order to achieve individual sales target and KPIs
• Prove Brand and product knowledge
• Ensure and maintain the showroom and visual display
• Deal effectively with customer complaints by liaising with the manager when necessary
• Report to the Sales Manager regarding reviews, analyses, objectives and planned activities

Requirements

• Candidate must possess at least Diploma Level in any field
• English & Mandarin to communicate with mandarin speaking customer
• Valid driving license is required
• Excellent communication and interpersonal skill
• Can-do attitude and self-motivated, be a good team player
• Energetic, enthusiastic character with passion
• With positive mind to adapt dynamic environment

• Strong communication and interpersonal abilities, adept at building rapport with customers.
• Develop marketing strategies and sales plans to drive revenue growth and generate new business opportunities.
• Handle sales and marketing tasks, including preparing quotes, contracts, and following up on inquiries.

Requirements:

• Diploma qualification in related field.
• Proven track record of managing and achieving sales targets.
• Experience in steel industries, experience in stainless steel, specialized in steel will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Roles & Responsibilities

• Identifying and pursuing new business opportunities aligned to Company’s broad service capabilities in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development. Includes working with the relevant team and producers to pull together the required Specialist Services to develop the proposal.
• Competent in leading client’s strategies and to identify client’s needs and to create strategies to meet those needs.
• Grow the business both locally and regionally through a strategic account management approach and look to continuously improve the planning and execution of activities planned by our clients.
• Key responsibility is to establish and maintain relationships with identified clients, both new and existing. Hosting of regular POV meetings with the client to share insights and extend the value creation will be expected of you.
• Forge relationships with new clients and strengthen those with existing clients through the implementation of communication plans, thus creating strong visibility to the strategic support that is provided.

Requirements

• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as events, multi-media, online, interactive, direct marketing and social media, etc.
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

Attn: Kay Kwok

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence

Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176

SALES EXECUTIVE (Chilled/Frozen Meat)

If you have proven track record in the chilled/frozen meat industry, we invite you to join us!

Job description:

• Responsible for Marketing and Sales of company products to Supermarkets, Retail Outlets or Food Service Sectors.
• Develop and implement Sales Strategies to increase business volume and grow existing customer base.
• Proactively identify and secure potential clients.
• Maintain good relationship with new/existing clienteles to achieve sales revenue and profit target.
• Liaise with internal operational teams on service excellence to meet customer’s needs.
• Handle Business proposals and quotations.
• Handle all sales activities such as projects, meetings, promotions, sales blitz and etc.

Requirements

• Possess Diploma or above qualification, preferably in business management or marketing
• Proven sales experience in food related industry (preferably meat)
• Possess good interpersonal, communication and negotiation skills
• Good oral and written communication skills
• Good analytical, organizational and personal skills
• Meticulous and excellent eye for details
• Customer service oriented
• Pleasant personality and ability to work in teams

We are now looking for an experienced sales representative to promote and grow our Radiology services. The focus will be on our radiology services, but also proactively on identifying and seizing opportunities to introduce and promote existing healthcare services offered by our Medical Centre.

Key Duties & Responsibilities

• Identify and introduce HMI Medical Centre (HMC), primarily, our radiology services to new clients, not limiting to corporates or healthcare service providers.
• Generate sales leads from various channels, and sign-on new clients to grow the market segment.
• Able to prepare proposals and present them confidently to potential clients.
• Manage and grow existing accounts, ensuring satisfaction and fostering long-term partnerships.
• Maintain and keep abreast of a corporate proposal deck to market our radiology services.
• Collaborate with Operational teams to ensure excellent patient experience.
• Execute business and marketing strategies effectively to achieve business objectives.
• Achieve revenue targets for the organisation.

Qualifications and Essential Skills

• Successful sales experience and track record preferred
• Experience in healthcare, medical and pharmaceuticals would be advantageous
• Effective interpersonal, influencing, and communication skills with a positive disposition
• Ability to work independently and collaboratively across all stakeholders
• Self-motivated, result-oriented

Job Summary:

We are seeking a dynamic and motivated Sales Representative to join our team. The Sales Representative will primarily be responsible for conducting indoor and outdoor sales activities, including providing quotations, processing sales orders, and actively following up with customers. Additionally, the Sales Representative will engage in outdoor presentations to clients.

Responsibilities:

• Handle inbound and outbound sales calls, address customer inquiries, and provide product information.
• Prepare accurate and competitive quotations for customers based on their requirements.
• Process sales orders efficiently, ensuring all necessary documentation and details are complete.
• Maintain a proactive approach in following up with customers regarding their orders, addressing any concerns, and providing regular updates.
• Identify potential sales opportunities and upselling possibilities during customer interactions.
• Conduct outdoor presentations to potential clients, showcasing the company's products and services.
• Build and maintain strong relationships with existing customers, ensuring customer satisfaction and retention.
• Collaborate with the sales team to resolve customer issues and provide exceptional service.
• Stay updated on product knowledge, industry trends, and competitors to effectively communicate the value proposition to customers.
• Execute sales programs and promotional campaigns

Requirements:

• “O” Level or diploma or degree or equivalent
• Proven experience in sales or customer service roles
• Fluent in verbal and written communication skills, with the ability to effectively engage and persuade customers.
• Attention to detail and accuracy in handling sales-related documentation and data.
• Customer-focused mindset, with a genuine desire to understand and fulfill customer needs.
• Ability to work both independently and collaboratively in a team-oriented environment.

Other Information

· Location in Ang Mo Kio

· Working Hour: Mon-Fri (8:30 am to 6pm)

Interested applicants please send your CV with expected salary to: hr@kaori.com.sg

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients.

Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Requirements:

• Detail-oriented and strong problem-solving skills
• Excellent communication skills, both oral and written.
• Must be able to communicate in Mandarin
• Experience with CRM software is an advantage
• Able to work under pressure and meet deadlines
• Knowledge of the local catering industry and event planning
• Quick learner with a passion for sales and customer service
• Self-motivated with a results-driven mindset
• Availability to start immediately

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients. Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Requirements:

• Minimum Diploma qualification.
• • Excellent verbal and written communication skills.
• • Strong organizational and time management abilities.
• • Detail-oriented with excellent multitasking skills.
• • Proficiency in MS Office applications and CRM software.
• • Ability to work under pressure and meet deadlines.
• • Knowledge of the local catering industry and event planning processes.

· Promote and convince customers to purchase our products

· Prospect for new leads though referrals, networking, cold-calling etc

· Achieve individual sales target diligently

· Participate in events such as roadshows, exhibitions, seminar workshops, product demonstration etc

· Render Sales Support at retail outlets whenever required

· To provide sales and admin support during such events

· Business development by identifying good partners and collaborators.

· Collaborate with the marketing team and management to develop and execute effective marketing strategies and initiatives.

· Monitor market trends and analyze consumer market activities to identify opportunities for growth and improvement.

· To be involved and initiate marketing activities to build the Company’s image and brand

· Develop and maintain good relationship with customers and business partners

· Build and maintain database of prospects and customers

· Investigate and resolve customers issues actively with technical support team

· To undertake ad-hoc projects and/or duties whenever required

· To assist in general admin duties whenever required

Established good customer relationship and provide product selection solution to best meet the customer's workplace need. Penetration and retention of
existing business through pro-active outbound calls & email marketing promotions.

• Customer Engagement - Actively influence customers to purchase products by providing detailed product information and accurate price quotations.
• Data Management - Maintain and update customer general data, ensuring records are current and accurate (including email, primary contact, and contact numbers).
• Customer Support - Address customer feedback and handle inquiries and complaints with professionalism and efficiency, ensuring a positive customer experience.
• Promotional Execution - Implement marketing and sales promotions aimed at reactivating existing customers, particularly within vacant territories.
• Service Excellence - Deliver exceptional customer service at all times, maintaining a high level of professionalism and commitment to customer satisfaction.
• Additional Duties - Perform any other reasonable ad-hoc assignments as required to support the team and business objectives.

QUALIFICATION

• Minimum Diploma level
• SAP user , high proficiency in Microsoft Office (Excel), Sales prospoecting skills, sales negotiation skills
• Effective communicator. Fluent in oral and written English.
• Minimum 2 year of relevant experience in handling outbound calls/Telemarketing/Telesales

This role is critical in driving retail excellence, ensuring optimal store readiness, and increasing device sell-out in designated territories. Through regular field visits and engagement with retail outlets, this role aims to manage and enhance channel sales, conduct training and advocacy, oversee store operations, and provide detailed insights to support sales strategies. Success in this role involves close collaboration with store staff, strategic data gathering, and efficient management of administrative tasks. Additionally, the role requires leading and coordinating with other sales staff and support teams to achieve broader objectives in retail performance.

Qualifications and other requirements

• Diploma in any discipline
• Proven experience in sales, ideally within the ITC hardware sector.
• Solid understanding of retail sales, store management, and training principles.
• Strong analytical skills for data management and deriving insights.
• Skilled in administrative and merchandising tasks, including inventory control.
• Excellent communication and relationship-building skills, essential for store and team engagement.
• Ability to work collaboratively within a team.
• Willingness to travel regularly within the country.

Job Description

Channel Sales Management:

• Inventory and Channel Optimization: Oversee sales across offline channels, managing inventory levels to prevent stockouts and ensure stores are well-stocked with high-demand items.
• Promotion and Incentive Programs: Design, execute, and track promotion initiatives and incentive programs to drive channel performance.
• Sales Strategy Execution: Implement and monitor sales strategies tailored to each store’s needs, ensuring that retail execution aligns with overall brand goals.

Training and Advocacy:

• Product Knowledge Training: Develop and lead product training sessions for store staff, focusing on building in-depth product knowledge, responsiveness to customer inquiries, and sales techniques.
• Advocacy and Recommendation Tracking: Continuously measure staff advocacy rates (how often they recommend the brand to customers) and adjust training to increase advocacy, building a reputation of trust and expertise.
• Engagement with Store Employees: Provide ongoing support to maintain high engagement levels among retail staff, positioning them as brand advocates who effectively communicate the product value to customers.

Store Management and Merchandising:

• Relationship Management: Foster and maintain strong connections with store managers and staff, acting as the main point of contact to ensure a smooth relationship.
• Negotiation and Store Visibility: Work on negotiating better fixture placements and ensuring that the brand’s products are prominently displayed in stores, enhancing visibility and attracting foot traffic.
• In-Store Standards: Regularly inspect and ensure stores meet brand standards for cleanliness, layout, and visual merchandising, contributing to an optimal shopping experience.

Insights and Data Collection:

• Activity Tracking and Reporting: Collect and submit detailed data on daily activities, using recommended tools to capture foot traffic, sales conversion rates, and other key metrics.
• Competitor Analysis: Investigate competitor promotions, customer sentiment, and new offerings to provide the sales team with real-time competitive insights.
• Customer Feedback: Gather and report on customer feedback and preferences observed in stores, helping the broader team understand trends and adapt marketing strategies.

Administrative & Merchandising Support:

• Inventory Control and Verification: Conduct routine checks on inventory levels, verify invoices, and process orders as necessary to support store operations smoothly.
• Level 1 Merchandising: Provide basic merchandising support, including product placement, promotional displays, and ensuring that products are well-organized and presented in stores.

Team Coordination and Collaboration:

• Stakeholder Alignment: Work closely with internal teams (sales, marketing, product) and external partners (retailers, vendors) to ensure cohesive execution of brand initiatives and consistency across stores.
• Fostering Team Environment: Build a collaborative environment by promoting communication, sharing insights, and aligning on strategies with team members to drive joint objectives.
• Performance Monitoring: Oversee the work of field support teams or retail staff, providing guidance and feedback to ensure they meet performance standards and support collective goals.