Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.

As a Customer Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention.

Your scope will include, but is not limited to, the following: 

• Respond to RFPs and client inquiries working closely with Sales, AdOps and Marketing teams 

• Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives 

• Expand and develop client relationship (client retention, growth, renewal, and client satisfaction) 

• Ability to work on push to increase revenue on his/her portfolio 

• Conduct in-depth analysis of campaign performances and develop actionable insights/recommendations for future campaigns in form of post-campaign reports 

• Collaborate with AdOps team to secure campaign delivery 

• Collaborate with Sales Marketing team to build strong and effective media and insights solutions 

We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client:

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them translate these objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables
• Build professional image and maintain good relationships with key customers
• Identify key contact at potential client companies to establish and foster relationships
• Resolve customer complaints quickly and efficiently
• Provide excellent service to maintain a positive reputation for the business
• Ability to sustain the business by finding new training solutions
• Collect client feedback and their experience on the project

Consultant/trainer:

• Building extending relationship with associate consultants
• Provide support and care to associate consultants during project
• Communicate regularly with associate consultants for latest practice and relationship maintenance

Manage vendors:

• Sourcing vendor to accomplish different client needs
• Compare and negotiate quotation with service vendor
• Managing financial transactions under service agreement
• Supervising task progress and work quality of service vendor

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints

• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Responsibilities

· The control, administration and allocation of duties of all staff under his/her charge

· Ensure smooth operations and management of the component repair (CR) induction processes; in, through, and out of SAESL, delivering targets on time and maximising customer’s satisfaction

· Develop and grow new customer accounts

· Provide guidance to the team in resolving issues and investigation of customer issues

· Review CR induction performance to be in line with business needs

· Work with Commercial Team on the negotiation of contracts and agreement with customers

· Provide coaching, training and development to the team to achieve high performance

· Promote, and ensure compliance with, the requirements of the Company’s SMS within his/her work area

· Provide feedback to the Company regarding service failures or customer concerns

· Ensure that the Customer Business Team operates an effective Customer Single-Point-Of-Contact (SPOC) system that meets the need of the Company and its customers

· In the absence of the Customer Business Manager, to assume full responsibility and authority for their specific customer group

· Performs other related duties as assigned

Requirements

· Engineering/Business Degree with at least 5 years of experience in component repair business

· Proven track records in sales for aviation component repair

· Excellent organisational and leadership skills

· Strong communication and interpersonal abilities with customer-oriented mindset

· Excellent knowledge of MS Office, databases, SAP and information systems

RESPONSIBILITES:

• Responsible for business development, prospecting new sales in IAM solutions including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions, focusing in new market development i.e. FSI, Government and large enterprises both in Singapore and new focus country (etc. Indonesia).
• Develop, execute an effective customer / channel strategy through direct engagement and relationship to generate new account sales across territory. Adaptable to different selling scenarios to gain market share
• Take the lead with channel partners, system integrators in meeting end customers decision makers in qualifying opportunities i.e. get buy-in for propose solutions, coordinate sales proposal submission and managing end to end sales cycle until sales closure.
• Driving and managing sales leads generation activities to develop robust and sustainable sales pipelines meeting personal and team quotas assigned. Ability to work individually and as a team
• Coordinate support of pre-sales, implementation and service resources (both internal and external partners) for all aspects of sales and project delivery related activities as needed.

REQUIREMENTS:

• Bachelor’s Degree or Diploma required.
• At least 5 years’ IT software and/or services sales experience with a proven track record in direct enterprise sales/ channels (Enterprise security solutions preferred)
• Previous experience in enterprise security software solutions sales with specialization in IAM, 2FA Strong Authentication (etc. OKTA, One Soan, One Login) and Single Sign-On Solutions or others (eg. OKTA; Forgerock, IBM TAM), Mobile application security and cryptographic solutions will be a plus.
• Good track record in direct engagement with and managing end customers (good industry contacts) and channel partners in end to end solution selling and consulting services is preferred.
• Strong problem resolution with good relationship management, analytical and negotiation skills.
• Excellent communication, interpersonal and presentation skills with a can do attitude.
• Regional selling experience, prior experience in selling similar vendor solutions will be an added advantage

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates i-Sprint in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Our client, a company working in the cyber security industry, is looking for a Business Development/Channel Sales Manager to join their team in the Singapore office. As a BD/Channel Sales Manager, you will be responsible for:

• Business development, prospecting new sales in IAM solutions including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions, focusing in new market development i.e. FSI, Government and large enterprises both in Singapore and new focus country (etc. Indonesia).
• Develop, execute an effective customer / channel strategy through direct engagement and relationship to generate new account sales across territory. Adaptable to different selling scenarios to gain market share
• Take the lead with channel partners, system integrators in meeting end customers decision makers in qualifying opportunities i.e. get buy-in for propose solutions, coordinate sales proposal submission and managing end to end sales cycle until sales closure.
• Driving and managing sales leads generation activities to develop robust and sustainable sales pipelines meeting personal and team quotas assigned. Ability to work individually and as a team
• Coordinate support of pre-sales, implementation and service resources (both internal and external partners) for all aspects of sales and project delivery related activities as needed.

• Bachelor’s Degree or Diploma required.
• At least 5 years’ IT software and/or services sales experience with a proven track record in direct enterprise sales/ channels (Enterprise security solutions preferred)
• Previous experience in enterprise security software solutions sales with specialization in IAM, 2FA Strong Authentication (etc. OKTA, One Soan, One Login) and Single Sign-On Solutions or others (eg. OKTA; Forgerock, IBM TAM), Mobile application security and cryptographic solutions will be a plus.
• Good track record in direct engagement with and managing end customers (good industry contacts) and channel partners in end to end solution selling and consulting services is preferred.
• Strong problem resolution with good relationship management, analytical and negotiation skills.
• Excellent communication, interpersonal and presentation skills with a can do attitude.
• Regional selling experience, prior experience in selling similar vendor solutions will be an added advantage

• Execute, monitor and ensure the timely completion of the Project
• Liaise with the Consultant Representative on project matters
• Coordinate with Project Manager and Construction Manager on the project matters
• Coordinate with sub-contractors on matters pertaining site and quality issues
• Ensure contractual requirements are complied with MOS
• Check and review drawings and identify discrepancies for solutions
• Implement cost control measures
• Daily work plan and schedule
• Preparation of work progress and presenatation
• Ensure proactive measure are adopted for issues relating to quality, environmental and safety
• Ensure site operations comply with the project quality plan
• Prepare Monthly progress claim
• Prepare weekly and monthly progress presentation
• Site Inspection with Client
• Weekly and monthly Technical and QA/QC coordination meeting
• Site management includes planning, supervising, controlling and co-ordinating project
• Rigid Pavement Specialist
• 
  

• Supporting project starting and implementation
• Managing project, budget, schedule and quality gates.
• Managing product delivery including paper work
• Reporting to customer and management on project status
• Closing project

PM shall ensure continuous contract compliance, expected GP% performance and managing changes until project closure.

ABOUT WORLD TABLE TENNIS

The creation of World Table Tennis (WTT) is set to revolutionise the way table tennis is viewed and commercialised across the globe. With significant external investment and commitment to long term partnership, WTT is much more than a vehicle to house current rights. As the dedicated commercial rights entity, for the International Table Tennis Federation (ITTF), WTT has the ambition and ability to create new assets and events, capitalising on the unrivalled potential of the sport. The clear aim is to build WTT into a revenue generation powerhouse, ploughing profits back into Table Tennis to continually develop and transform the sport.

Taking a new, innovative and entrepreneurial approach to how table tennis should manage its competition platform and positioning, WTT has been tasked with re-imagining a new professional event structure, re-energising the entertainment and fan experience, and re-defining the new era.

With 300 million players and over 500 million fans, the potential of the sport of table tennis is waiting to be unleashed.

WTT PARTNERSHIPS SALES MANAGER

We are seeking a highly motivated Partnerships Sales Manager to grow our sponsorship sales globally. The successful candidate will be responsible for supporting the Commercial Partnerships Director to drive World Table Tennis’s revenue growth through the development of key agency and brand relationships, as well as the execution of effective sponsorship sales strategies.

RESPONSIBILITIES

• Assist the Commercial Partnerships Director in executing the local commercial roadmap with the goal of bringing brands into the world of Table Tennis.
• Manage and procure potential WTT partners through personal contacts and other sales tools.
• Develop, contact, approach and identify key decision makers and influencers across target businesses, selecting and qualifying prospects based on detailed research.
• Work with WTT Commercial Partnerships Director to create attractive commercial packages tailored to local markets to attract companies to partner with WTT to achieve their marketing and commercial needs.
• Build and lead the pipeline and sales cycle, prepare creative partner presentations, develop strong brand relationships, and ultimately negotiate favourable commercial partnerships that align with the overall commercial strategy.
• Any other duties as required by Line Manager and Management.

REQUIREMENTS

Essential:

• Bachelor’s degree in Business, Marketing or related field.
• 3 – 5 years of experience in sponsorship sales / agency / marketing / sales.
• Significant & demonstrable experience working in a multinational, commercial sport & entertainment, or other relevant industries.
• Possess strong negotiation and relationship management skills.
• Able to work independently and in a team in a cross functional environment under tight deadlines.
• Strong analytical skills, with the ability to interpret data and insights to informed sponsorship sales decisions.
• Possess strong communication skills including but not limited to writing, editing and presentation etc.
• Thrives in a challenging, face paced and high-pressure environment.
• Strong problem-solving skills, highly organized and comfortable with ambiguity.
• Possess commercial acumen and entrepreneurial spirit.
• Willingness to travel for global events (40% travel).

Desirable:

• Passion for sport and business;
• Ability to work in multiple languages, with a preference in South East Asian Languages

HOW TO APPLY

Submit CV and cover letter to [email protected] with the email subject titled “WTT Partnerships Sales Manager”

Due to the high number of candidate applications expected, only those who are shortlisted to the next stage of the recruitment process will be contacted.

Job Scope:

• Responsible for to oversee the day-to-day operations of Dental clinic.
• Overseeing the follow up of feedback and complaints on clinical matters
• Overseeing the handling of medico-legal complaints to ensure proper investigation and input from staff concerned and where relevant, seeking views and opinions from specialists.
• Co-ordinate with lawyers, Medical Insurers and where relevant, Dental Officers/Dental Surgeons’ insurers to ensure closure of case, after addressing concerns of patient and family members.
• Responsible for manpower planning and strategies implementation to improve work processes and service quality.
• Facilitate patient safety and service quality by reviewing and implementing policies, procedures and work instructions for clinical processes.
• Maintain JCI / ISO documents.
• Assist in coordination of renovations, inventory control and procurement.
• Ad hoc duties as assigned

Job Requirements:

• Minimum a Bachelor Degree from a recognised institution
• Preferably 3 to 5 years of relevant working experience in a managerial capacity with combination of operations management, service quality and customer feedback management
• Good interpersonal and communication skills
• Candidate with experience in healthcare sector and / or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Description

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering. Negotiating and agreeing final accounts
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred.
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others

Qualifications

• Degree in Quantity Surveying, Cost Management/Engineering or equivalent
• Minimum 6 years' experience in related fields
• Excellent technical knowledge and experience across the full range of Cost Management duties including: Cost Estimates, Bills of Quantities, Value Engineering, Tendering and Evaluation, Contract Knowledge, Change Orders and Final Account close-out
• Candidates with experience in high tech manufacturing facilities, data centers and/or lifescience/pharmaceutical projects
• Team player with excellent leadership and problem solving skills
• Excellent communication skills with the ability to negotiation, influence and persuade others

Job Description

• Ensure construction work is carried out as per construction drawings.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Carry out building works inspections such as structural and Architectural works per BCA's QM/Conquas standard
• Ensure that safety, health and environmental rules and regulations, and practices among workers
• Control material wastes, downtime, rework, and wait time
• Coach and guide workers
• Have electrical project related experiences is a plus point

Job Requirements

• Experience in Construction Worksite job processes
• Certificate in Building Construction Safety Supervisor Course
• Team Player
• Able to work under pressure and in fast track environment

You will be part of the Corporate Development Division in KidSTART Singapore Ltd. (KSL) tasked to provide the full suite of HR services spanning the full employee lifecycle from recruitment, payroll, performance management to learning and development to support the organisation’s manpower needs. You will partner with business groups to develop and implement HR programmes and services that are critical towards achieving KSL’s vision, mission and strategic thrusts.

Responsibilities

• Manage end-to-end payroll processing for all employees, including data input, calculation of wages, deductions and taxes.
• Ensure accurate and timely payment of salaries, bonuses, allowances, and other payroll-related payments.
• Review and reconcile payroll reports to ensure accuracy and compliance with statutory requirements.
• Handle payroll-related inquiries from employees.
• Keep updated on employment legislation, tax regulations, and statutory requirements to ensure compliance.
• Prepare payroll-related reports for management, government agencies, and auditors as required.
• Participate in payroll-related projects and initiatives as needed. Eg: Payroll module in HRIS
• Maintain the confidentiality and integrity of payroll data and information.
• Participate in annual budgeting exercise.
• Review and improve HR workflow, policies and procedures.
• Develop and review career development pathways to facilitate staff development opportunities.

Competencies required

Functional/Technical Competencies

• At least 3 years of relevant work experience in the area of Human Resource
• Preferably a Degree in Human Resource, Psychology, Business or related disciplines, or with relevant HR experience.
• Knowledge of the Singapore labour laws and related legislations e.g. Personal Data Protection Act (PDPA), CPF Act, etc., would be advantageous
• Up to date with the latest HR analytics and digitalisation tools in the HR space to support HR planning and enhance HR functions.
• Proficient in Microsoft Office – Word, PowerPoint, Outlook and Excel.

Generic Competencies

• Passionate, quick-to-learn, resilient and possessing a positive work attitude. Able to work under tight deadlines independently and efficiently. Experience working in a start-up would be advantageous.
• Team player who is resourceful and takes initiative in his/her work.
• Excellent written and verbal communication skills as well interpersonal skills to work with people at all levels.
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information.
• Meticulous, paying attention to detail and accuracy.

Your Career

As a pivotal member of the Palo Alto Networks sales leadership team, you will spearhead the growth of the Prisma Cloud sales teams, driving them to surpass company objectives across the ASEAN, Korea, and Greater China Region. Reporting to the Regional Vice President of Prisma Cloud Sales for the JAPAC region, you will lead daily operations including pipeline, demand generation, and channel reviews, ensuring top performance and growth.

Your Impact

• Expand and Scale: Hire and develop a high-performing regional team to achieve company growth and objectives.
• Strategic Partnerships: Engage in quarterly review sessions with key partners in the region.
• Top Opportunities: Influence and drive sales efforts on major accounts with your team.
• Travel: Travel within the district as needed to meet with clients and partners.

We are seeking a dynamic and experienced Supply Chain Manager to join our Spend Squad to oversee our global logistics and distribution in over 40+ countries. As part of the Spend Squad, your role will primarily focus on providing the best delivery experience by ensuring seamless and timely delivery of our physical cards into customers' hands, guaranteeing satisfaction from start to finish. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

This role sits under Payment Operations organisation supporting Product teams ensure that new and current products, features and processes scale efficiently and securely. 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Here’s how you’ll be contributing to the Operations Team

• Supply Chain / Delivery Optimization:

  • Analyze supply chain / delivery processes and identify areas for improvement to enhance efficiency and reduce costs.

  • Develop and implement strategies to streamline supply chain operations and optimize inventory management. i.e centralised and distribution model for our card manufacturing footprint

  • Develop and implement strategies to improve delivery experience for our customers surrounding speed, transparency and cost.

• Contract Negotiation:

  • Lead contract negotiations with suppliers to secure favorable terms, pricing, and conditions.

  • Collaborate with legal and procurement teams to ensure contracts are compliant and aligned with organizational objectives.

• Vendor Management:

  • Build and maintain strong relationships with vendors, fostering collaboration and driving performance improvements.

  • Monitor vendor performance against key metrics and SLAs, implementing corrective actions as needed.

  • Conduct regular vendor reviews and assessments to evaluate performance and identify opportunities for optimization.

• Data Analysis and Reporting:

  • Utilize analytical tools and methodologies to analyze supply chain data and identify trends, patterns, and opportunities for improvement.

  • Prepare and present regular reports and dashboards on supply chain performance, highlighting key insights and recommendations.

• Risk Management:

  • Identify potential risks and disruptions within the supply chain and develop mitigation strategies to minimize impact.

  • Monitor market trends, geopolitical factors, and other external influences that may affect supply chain operations.

• Provide operational support

  • Work closely with our Cards Operations team to orchestrate the seamless flow of logistics and daily processes to ensure the timely and efficient delivery of cards to our customers

  • Act as the first level escalation point from Operational teams if they are facing blockers on delivery operational matters

This role will give you the opportunity to: 

• Make an Impact - You’ll help to optimize our supply chain operations that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5000+ Wisers with 100+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

Our client is a growing Subsea project management and solutions provider with strong expertise in cable laying, trenching, pipeline commissioning and offshore construction consultancy services.

If you are somoene with 5 years of technical experience in offshore construction, we look forward to hearing from you.

This is a newly created role for a Tender and Biding Manager who will be responsible for:

• Preparation of pre-qualifications and tenders in accordance with the Business Tendering Processes
• Involvement at all stages of tender preparation for potential Oil/Gas and Renewable Developments from Early Engagement through to Late Life interventions, as well as Decommissioning Projects
• Prepare accurate and economic costing of tenders with due regard to risk assessment, competitor positions, supply chain and market trends
• Organise the workload of the tender team to achieve tender completion on time in order that the necessary approvals are obtained prior to submission to clients
• Liaison with Corporate and Regional Sales & Marketing functions to ensure commonality of approach and cross learning
• Liaison with legal, tax, project operations, engineering, vessel support teams and ship operations to obtain their input throughout the life of the tender
• Preparation of internal tender authorisation papers, presentations and documents which may include presenting or supporting presentations to Senior and Executive Management
• Development of winning bid documentation for submission to Clients
• Assist in the negotiation of terms and conditions of tenders with clients to achieve the best commercial, technical and contractual position
• Maintain appropriate records, data and cost estimation information during the tender process to ensure an efficient handover to project teams and for internal/external auditing

What are we looking for?

• Degree, Diploma or similar level of qualification in a Engineering. Experience will also be considered
• Good negotiation skills and ability to articulate views in a comprehensive and concise manner
• Estimating skills with background in use of Excel
• Ability to share learning and experience with others to promote continuous improvement and knowledge transfer within the organisation
• Ability to communicate effectively with internal and external stakeholders, both in verbal and written form
• Must be technically astute; have a proven ability to commercialise an offering and proficient in writing a compelling sales document
• Proven ability to review and qualify contracts
• Presents self in a professional manner appropriate to the role
• Good organisational skills and smart working methods. Ability to prioritise own workload and that of tender team where appropriate
• Team player with ability and desire to contribute to mentoring and development of other team members

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Stewarding Supervisor / Assistant Manager, we rely on you to

• To maintain the cleanliness and hygiene standard of the outlet as per the SFSMS Policies.
• To ensures employees and contractors follow and adhere to hotel policies.
• Arrange requisition of par stocks and supplies of stewarding storeroom to ensure that sufficient items are available for operations all times.
• Prepare inventory lists and personally conduct inventories for various outlets
• Other ad-hoc duties assigned by management

We are looking for someone who:

• Preferably has experience working in hospitality industry
• Committed to maintaining quality standards
• Good team player who is keen to learn
• Communication and interpersonal skills
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now!

Our Regional Finance Team is seeking a highly motivated Finance Controlling Senior Manager to oversee the Q-Commerce controllers of a portfolio of countries as well as provide value-added analysis contributing to important business decisions with key stakeholders. The Finance Controlling Senior Manager is based in the Singapore and will report to the Finance Controlling Lead.

Responsibilities:

• Business partnering activities with local and regional stakeholders for APAC markets and all businesses under the Q-Commerce space
• Be part of a lean high-powered Regional Finance Team, having a strong understanding of finance processes and overseeing matters relating to finance accounting standards and processes and month-end closing activities
• Ensure financial reports are produced accurately and in timely manner.
• Point-of contact in matters relating to process optimisation and standardisation, enhance reporting efficiency such as implementing new accounting processes and reporting guidelines
• Partner with FP&A and Business Insights team to provide accurate and value-added analysis that impacts best estimates, budget and forecasting
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Assist in ad-hoc projects, systems implementation and continually automate/streamline processes to improve business efficiency in the region.
• Assist local stakeholders on group accounting policies, audit, tax and other statutory requirements if necessary

• Coordinate and communicate with cross functional and customer working teams to deliver success.
• Ensure relationship between customers and agency teams are optimised through delivery of data led insights.
• Create cross-channel and platform strategies and recommendations through data.
• Work with internal and external stakeholders to drive test and learn initiatives with innovation agenda.

What a Head of Customer Success Management does at Visa: 

·       Identify and implement process improvements within the Customer Success team

·       Drive identification, forecasting and closing of adoption opportunities

·       Manage a team of Customer Success Managers to ensure the team is achieving their and the Pod’s collective goals

·       Mentoring and coaching the team on how to work closely with the commercial team and customers to identify opportunities and understanding new markets/segments

·       Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning

·       Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction

·       Able to clearly articulate Currencycloud’s services and solutions to customers, as well as educating the customer on their market

·       Help improve the knowledge of the team, coaching them on new developments within Currencycloud

·       Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback

·       Maintain a laser focus on quality, with top-notch written and spoken communication

·       Training and onboarding of new team members

Why this is important to Visa

The Head of CSM is a key role in the teams ongoing development and growth of the Customer Success team, which sits at the heart of the action at Currencycloud, creating the link between the customer and Currencycloud’s other teams. The team ensures that our customer's voices are heard so that they can get the maximum value from using our products and successfully grow their businesses. CSMs work in close collaboration with Account Managers and Solution Consultants throughout the whole lifecycle of a customer and are key to driving adoption, growth, and minimizing churn.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

The technical team is an independent team of experts within IQ-EQ providing technical and regulatory assistance / advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas:

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

As a team leader, you will need to resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner, provide technical support to sales and implementation team for prospective and/or new clients

You will responsible for performing reviews on the working papers, financial statements and other complex client deliverables (including quality reviews), to help shape and ensure product quality control of the CS output. Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP, Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well as externally to global clients.

You also need to develop and deliver (quarterly) Technical presentations to update CS teams on accounting and PE industry developments. Maintain in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access, Identify control weaknesses from reviews, discussions with internal audit, and recommend control procedures to reduce risk. 

Identify ways to improve efficiency and effectiveness in the group’s system and processes, Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability, also support development of new services and new business proposals through expert knowledge of internal procedures and industry practice, opportunities to work with senior management on operational and strategic projects, Manage / co-manage Technical Accountant based in Manila and work closely with Technical Team members in UK

Responsibilities

• Work cross-functionally with Sales, Marketing and Customer Success to identify customers who are willing to share their story to help other businesses like them
• Lead process to produce high quality customer story content, including case studies, press releases, and customer video content
• Collaborate with Product teams, Customer Success teams, and customers to gather information for creating compelling and interactive case studies that align with Marketing and Business goals
• You will support the creation and distribution of Marketing assets including customer case studies, story slides for Sales, webinars, video testimonial, social media content, press releases, and more
• Prepare questions for customer interviews, conduct interviews, and work with Marketing and Product teams to create written and video testimonials that showcase the value and benefits of SHIELD products and services for use by Marketing and Sales teams
• Develop creative, new ways to tell customer stories that turn customer stories into emotional and inspiring brand awareness content

• 5+ year of proven experience in customer marketing, customer advocacy, or a related role
• The ideal candidate will be a flexible, cross-functional team player with a passion for storytelling, customer success, and innovation
• Significant experience in B2B technology marketing with a keen understanding of the Internet ecosystem and technical audiences
• Experience writing customer case studies and producing customer videos that showcase customer success
• Strong written and verbal communication skills
• Exceptional project management and organizational skills
• Strong interpersonal skills for building and maintaining relationships with customers and cross-functional teams
• Creative thinking and problem-solving abilities
• You are excited to find and tell stories to drive benefits for both customers and SHIELD

As the Product Manager, you will help to design, and drive the development of our solution, with a focus on leveraging alternative data. You will work closely with various stakeholders, including risk, machine-learning, engineering, design, and marketing to identify and build new features to bring to the market. We are looking for analytical and motivated product managers to take on this challenge in a fast-paced environment.

Responsibilities

• Own the product strategy, vision and roadmap.
• Stay abreast of market trends, requirements and developments, including competitor research and client use cases.
• Partner with Product Design, Engineering, Machine Learning, and Risk to define specs, requirements, and acceptance criteria for deliverables.
• Work with stakeholders in Marketing and customer-facing teams to define the go-to-market and make each product release a big success.
• Drive the delivery of a world-class solution, by proactively working with stakeholders for development, testing, deployment and improvement.
• Provide frequent and clear communication to the company leadership on development progress, escalating any issues that could impact the budget, timeline, or strategic vision.

• At least 5 years of experience in B2B SaaS product management, preferably for financial services, financial data and analytics companies, or other technical software product companies that went through massive growth
• Demonstrated ability to come up with a compelling product vision, and communicating that across all internal stakeholders to drive business results
• Effective team player with strong problem-solving skills under pressure
• Excellent written and verbal communication skills to influence both technical and non-technical audiences
• Comfortable speaking in front of clients, prospects and partners
• Experience in fraud risk management for consumer lending, managing end-to-end process of unsecured lending products a plus

Income's Actuarial team has been at the forefront of digitisation, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

We are looking for a GI & Group business pricing manager. This role will be an integral team member within the GI team in the Actuarial Department.

The primary job responsibilities include:

• Lead and drive collaboration with team members and business stakeholders to understand customer needs, devise innovative product proposition and help drive product prototyping & implementation
• Create pricing and monitoring framework to improve profitability of business, gather insights for pricing and analytics, strengthen technical pricing by tapping on data-driven insights using external and internal data sources
• Diverse pricing exposure to variety of Personal Lines and Group products across various distribution channels.
• Manage and lead business planning for GI & Group business
• This role will provide you the opportunity to lead a team within Actuarial and be exposed to Chief Actuary and Senior Management

Requirements:

• At least 8 - 10 years of relevant experience in General Insurance pricing actuarial function
• Good progress in actuarial exams, qualified actuaries preferred.
• Strong project management, excellent analytical and communication skills
• Experienced in people management, able to lead projects and provide training/coaching for direct reports
• Strong team player who is adaptable, open to a dynamic working environment and willing to explore new ways of working

Roles & Responsibilities

Job Description & Requirements

Reporting to the Supervisor or other senior managers as required.

Liaising between the Supervisor and other employees.

Hiring and training new employees.

Assist walk-in customers in purchasing products

Promote products and optimize sales opportunities

Attend to customer orders and inquiries

Perform housekeeping duties to maintain the store’s cleanliness and image.

Establishing business knowledge and awareness of shared company goals.

Moitoring both individual and team job performance metrics.

Providing staff with technical guidance and assistance.

Relaying productivity concerns to the Supervisor.

Preparing job descriptions and work schedules.

Assisting with other administrative tasks, when required.· able to speak English and Mandarin to liaise with both English and Mandarin speaking colleagues & customers

Good Customer Service skills