Key Responsibilities

• You shall be tasked to execute sales activities according to the marketing strategies and develop action plans to increase sales revenue.
• Must be able to hunt and generate new business by prospecting, cold calling or leveraging on existing contacts.
• Develop specifications with Architects and Designers.
• You should have excellent analytical and presentation skills in compiling reports and analysing daily enquires and sales data for the management’s review.

What you will need to have

• Extensive knowledge of sales of stones will be an added advantage.
• Minimum 2 years of working experience.
• Good business acumen and able to conceptualize marketing directions.
• Successful sales track record.
• Highly motivated and result-oriented with strong desire to succeed.
• Be resourceful and customer oriented.
• Excellent presentation and negotiation skills.
• A dynamic, positive, and forward-thinking personality will be essential.

Benefit

• Attractive Salary+Commission+Incentive

Job Description

Sembcorp Industries is a leading energy and urban development player, driven by its purpose to do good and play its part in creating a sustainable future. As a leading pan-Asian renewable energy player committed to climate action, Sembcorp is nurturing a new corporate venture in carbon management. Combining Sembcorp’s technical and operational strength as a renewable energy and sustainable solutions provider and the agility of a startup, Sembcorp aims to connect an ecosystem of partners and leverage on digital technology to support organisations in carbon management and in their climate action journey.

We are looking for highly motivated, dynamic and thoughtful individuals with a passion to make a difference to join us and be part of this exciting journey to deliver lasting positive impact.

1. Employee Services & Data Management

• Oversee the delivery of HR services end to end, including but not limited to onboarding, offboarding, employee life cycle processes and learning administration.
• Act as a point of contact for employee inquiries, providing information and assistance as needed.
• Provide guidance to employees and managers on HR policies, procedures, and best practices.
• Ensure data integrity and compliance with relevant data protection policies and regulations.
• Develop and maintain service catalogue and service level agreements (SLAs) to measure and improve service performance.

2. Employee Experience

• Identify employees’ touchpoints and design a framework to deliver the best-in-class employee experience from hire to retire stage.
• Investigate and resolve service gaps, HR system issues and enquiries in a timely and professional manner.
• Collaborate with HR Business Partners to support business expansion and provide innovative solution for complex issues.

3. Process Optimisation

• Harmonise and improve operations efficiency through automation and digitisation.
• Work with Digital and various functions to provide input on technology solutions to improve HR service delivery.
• Stay updated on industry trends and best practices to ensure the team remains innovative and proactive.

Qualifications, Skills & Experience

• Bachelor’s degree in human resources, engineering, business administration, or a related field.
• Proven experience in HR Shared Services or a similar role.
• Strong leadership and team management skills.
• In-depth knowledge of Singapore Employment Act, HR processes, and shared services best practices.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Job: Product Development Engineer/Manager

· 5 days week (8am to 548pm)

· Changi North

Requirements

· Mechanical Engineering degree

· Proficient in English language

· CAAS L11 / M10 (preferred)

· Knowledge of CAAS, EASA, FAA regulations

· Part 21 manufacturing and/or Part 145 MRO experience

· Experience in aircraft interior work (preferred, not mandatory)

· In-depth knowledge in DOA for Part 21 manufacturing engineering development work

· In-depth Knowledge in Part-145 repair development work

· Knowledge for SRM, CMM and technical data interpretation

· Integrity to ensure safety compliance to aviation requirements

· Team player

Role & Responsibilities

· Review repair work scope report for correct repair callout

· Review BOM list to ensure correct spares and consumables procurement

· Review and approve repair traveller prior to repair work

· Coordinate with Operations to ensure proper tooling available in workshop

· Development of Part 21 product engineering work for DOA approval

· Development of Part 145 repair engineering work for repair capabilities

· Development of production and repair shopfloor work flow with Operations

· Review production and repair work cycle time with Operations for optimum manpower deployment

· Conduct First Article development, evaluation and qualification for new product and new repair capabilities

· Filing of engineering work packages

· Work closely with Operations to ensure compliance in workshop for proper tooling availability, process improvement, workshop layout optimization and manpower planning.

· Ad-hoc assignments

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

Job Description

Primary Responsibilities (responsibilities specific to this to this role)

• Supply Management
• Directly manage supply of a key outsourced module / component that feeds into an Applied Materials tool.
• Provide weekly readouts on material health status to supply chain executives
• Hosts supplier material readiness review meetings and ensures availability of supplier materials at various Applied locations globally (including sub tier components)
• Responsible to manage market share allocations across assigned supplier(s) / programs
• Key focal to manage supplier short shipments till full closure
• Work with suppliers on sub tier supplier changes to support overall supply initiatives e,g capacity management, cost savings, customer needs etc.
• Facilitate internal stakeholder discussions with suppliers to address issues gating supplier builds, e.g BOM inaccuracies, engineering spec waivers, rework orders etc.
• Obsolescence management – Facilitate seamless transition from end of life material to replacement material through close collaborations with supplier and internal stakeholders
• Support various inventory management programs both internally and externally e.g Consignment, VMI, Aged WIP management, safety stock etc.
• PO management
• Works in MRP (Materials Requirement Planning), or similar demand/supply planning system to procure materials for use in a manufacturing assembly, integration, test, or customers spares area.
• Process purchase requisitions, purchase change orders and communicates regularly with supplier on demand forecasting
• Provides timely updates of supplier commits to internal customers via PO promise date, PROMPT and War room files.
• Responsible to ensure accurate part level information is maintained in MRP on a timely basis E.g lead time, cost etc.
• Responsible to maintain accurate BOM prices and manage ad hoc supplier PPV requests
• Supplier & stakeholder management
• Effectively influence suppliers and internal stakeholders to meet company deliverables.
• Act as supplier focal to highlight challenges that is impacting build, collaborate with internal stakeholders to develop solutions
• Quarterly material and build readiness review for critical sub-tier material inventory management
• Visiting supplier site as needed to follow up on build progress and audit actual progress of tool in WIP vs supplier commits and company need dates

Secondary (employees do this some of the time)

• Ad Hoc RFQ requests to support business needs
• Support logistics team and supplier resolution of Receiving Variant Notices (RVNs)
• First line of escalation for Accounts Payable (AP) disputes submitted by supplier
• Audit assigned supplier’s material inventory position to ensure sufficient material availability is maintained support Applied Material needs
• Support logistic cost optimization projects e.g ocean shipment, trucking etc
• Coordinate engineering teams to address supplier queries on engineering related issues
• Drive overall business process improvements both internally and with suppliers

Precontract Requirement:

• To be able to calculate the cost of construction for projects tendering based on tender drawings and documents, including sourcing of suppliers and subcontractors where necessary.

After Project Award

• Prepare the bill of quantity from the post tender structural steel drawing

• Coordinate with Design & Detailing team to get the MTO & check with the manual bill of quantity and place the raw structural steel material order.

• Prepare the Master List & update the Project progress regularly with coordinating with Project Team.

• Prepare Weekly & monthly project progress report.

• If any variation work found, raise the quotation against this variation & submit to client.

• Monthly Project Progress claim preparation & submission

• Meeting the Client QS regularly at site & get the progress certification on timely manner.

• Subcontract works Progress claim Follow up & Certification.

• Supplier Payment Follow up & certification.

• Keeping track of materials and ordering more when required.

Other Mandatory Requirements:

• Experience in Pre & Post tender

• At least 5 Years of working experience in the related field is required for this position

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering or equivalent.

• Experience in structural steel and miscellaneous metals

• Strong analytical, written, and verbal skills.

• Strong computer skills, including AutoCAD, MS Office

• Ability to multi-task in a fast paced and dynamic environment. Must work in construction site.

• Highly motivated, self-driven with initiatives to work independently

• Able to work for extended hours as per project requirements.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for LKCSB (Lee Kong Chian School of Business).
• Matriculation Process.
• Coursework phase:
  • Manage Group emails / enquiry.
  • Curriculum and course outlines.
  • Liaise with PG support team to ensure the following:
    • Class enrolment
    • Teaching/Contract letter is issued to instructors
    • Grading by instructors
    • Payment to instructors
    • Course Evaluation
    • Qualifying exam
• Dissertation phase:
  • Dissertation Committee setup.
  • Oral Proposal defence.
  • Final Dissertation Defence.
  • Administer the processes and forms for approval.
• Candidature Extension phase:
  • Follow up with students who are reaching 5 years of candidature.
  • Administer the candidature extension process to include:
    • Candidature extension forms.
    • Processing of payments.
    • Seeking approvals.
• Others:
  • University/School Events.
  • Programme Tuition fee billing matters.
  • Other reporting support.

• A degree with 3 to 5 years of pertinent work experience is required.
• Previous experience in a related role or gained through education will be advantageous.
• Must be analytical, meticulous, and detail-oriented.
• Excellent team player with the ability to work independently and take initiative.
• Capable of multitasking with strong interpersonal and communication skills, both written and verbal.
• Technologically proficient, with expertise in MS Office applications (Excel, Word, PowerPoint).
• The incumbent must be effectively bilingual and possess strong written abilities in both English and Chinese, as collaboration with partner universities in China is part of the role.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

“Discover the team behind the scenes”

The team of Customer Engagement Specialists is committed to delivering exceptional customer service. They operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions. As a Customer Engagement Specialist, the role involves being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents. This role plays a pivotal part in ensuring a positive customer experience and efficient document collection.

"Role Sneak Peek"

Your primary responsibility is to provide top-notch customer service while also employing your sales-driven skills daily.

You have the flexibility to use a range of different sales tactics in conversations to meet departmental KPIs. This role encompasses being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience."

"Workday Activities"

The daily routine of a Customer Engagement Specialist involves answering customer inquiries through various channels, including calls, email, and chat. This role focuses on clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs. Sales skills are applied to identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

"The Essential Qualities"

You must possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience. You should prioritize a customer-centric approach, displaying a strong commitment to delivering exceptional service. Additionally, excellent communication and persuasive skills are essential for success in this role.

"Valuable Additions"

It's advantageous to possess prior sales experience, even if it's from a different industry. A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Working Hours:

• 10 am - 7.30 pm
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

Role Purpose

As a part of the People Services team, this role leads and manages the functions of HR Information Systems, HR Operations and Projects relating to new system implementations, integrations, enhancements, data integrity, processes, record, and data management. Consequently, the role also manages daily activities of project implementations and HR operations involving various global and local HR systems, while consulting the HR community, business groups and various stakeholders. Other key responsibilities include meeting delivery timelines project and change request, HR data accuracy & security, compliance & governance, optimizing processes for data management, providing timely resolution managing requests, and leveraging technology where possible to improve administration efficiencies. Delivering reporting models for HR colleagues and providing a stable system, keeping the HR team apprised of all future enhancements and driving the development of system enhancements.

Role Accountabilities

HRIS & HR Operations Management

· Develop and iterate on the overall HR technology & HR Operational strategy, keeping current on new solutions to recommend and prioritize implementation that meets the current and future business needs.

· Develop, manage, and monitor effective and efficient delivery of HRIS & HR Operations initiatives and daily operations including managing the budget for such project initiatives, the implementation timelines and maintenance of completed projects.

· Oversees, maintains and improves the optimal function of the HRIS & HR Operations, which may include, customization, development, configuration, maintenance, upgrade to the systems, Success Factors system quarterly releases are systematically applied into UAT, test and move to production, manage SFTP integrations, ensuring the compliance & governance of permissions and processes are met, and the documentation of modifications.

· Manage the services of HRIS & HR Operation to ensure the delivering of services including to the larger HR stakeholders, manager and employees or management, report generation and analytics,

· Provide training and support for HRIS & HR Operations team, HR Stakeholders, users, internal partners (IT) and vendors to research, trouble shoot, resolve issues as needed. Provides technical support, troubleshooting, and guidance to HR teams as necessary.

Operational Excellence

· Collaborate with HR leads to identify needed improvements and enhancements to existing information services and databases; recommend and implement solutions.

· Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.

· Collaborate with People Operations to technologically enable and improve existing processes and procedures while enhancing the delivery of the HRIS function by aligning activities and initiatives.

· Work across other departments and group operating companies on continuous business and system process improvements to meet the desired business needs and efficiencies of the overall processes.

· Ensure that compliance & governance reviews are conducted to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.

HRIS & HR Operations - Compliance & Governance

· Responsible for HRIS compliance and governance with all operating companies within the HRIS & HR Operations space. Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.

· Ensure that reviews are conducted twice a year in May and Nov to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.

System Vendor Management

· Manage vendors and services providers including contract negotiation, overall delivery performance and outcome achievement, together with the People Services leadership.

· Main point of contact for 3rdparty vendor where HR system are concerned. Negotiation of addition scope of work for 3rd party vendor. Management and escalation of issues to 3rdparty vendor.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviour or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Crisis Management

· Make every effort to be aware of and understand your role in the event of a crisis.

· Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

· Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

· Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

· Lead and advocate the company Zero Harm Onshore safety agenda within the region.

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills

Qualifications

· Bachelor’s degree in information technology/Information System/Human Resources or related qualification with 5 – 7 years of HR system experience

Technical Skills

· Key knowledge and experience with SAP Success Factors and ideally with experience of implementing Employee Central.

· Significant experience with administering multiple HR systems (i.e. Qualtrics, Litmos and managing systems integrations, compliance & governance, project management for implementing HR systems, vendor relationships).

· Knowledge of HR processes including employee data management, recruitment, on boarding, performance management, compensation, learning and leave management.

Professional Skills

· A fast learner with analytical skills and a talent for learning new systems, navigating IT infrastructures and emerging technologies the HR space.

· Comfortable communicator, used to translating technical language into understandable information that can be digested by non-technical colleagues.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Part-time position

5 hours per day from Monday to Friday

Job scope:

- Admin duties

- Handle email communications

- Preparation of corporate documents

- City trips (government bodies, embassies, notary, banks)
- Sourcing for candidates for our Recruitment agency line

- Initial Interview with potential candidates

- ACRA filings

- Communications with goverment bodies of Singapore

The nearest public transport stations:

Bus station Marshall Lane - 450m (bus 16)

Bus station Before Joo Chiat Place - 140m (bus 33)

Paya Lebar MRT Station - 1500m (green and orange lines)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Marketing and Corporate Communications
  • Assist with the development of print collaterals for marketing of SMUs Postgraduate Research (PGR) programmes and provide advisement to schools, coordinating a standardised look-and-feel of the programme-specific brochures.
  • Support the promotion of PGR programmes across appropriate digital marketing channels, including Search Engine Marketing campaigns, display advertisements and developing research videos, blog posts, opinion editorials, e-flyers and e-newsletters.
  • Assist with the interviews of PGR students for write-ups or videos on their experiences and research achievements.
  • Work in partnership with SMUs Corporate Communications and Marketing team to provide guidance on university-level branding policies to key internal stakeholders managing PGR programmes.
  • Maintain CGRS websites (both public-facing and intranet).
  • Prepare and send publicity materials for various CGRS events and activities.
• Recruitment and Partnership Liaison
  • Assist with the implementation of a university-level recruitment strategy for SMUs PGR programmes to promote the alignment of PGR student recruitment in accordance with national-level directives.
  • Coordinate with Schools on overseas outreach and recruitment events to establish SMUs presence in the high priority markets.
  • Support centrally coordinated outreach events like the annual CGRS Open House, HeadHunt Postgraduate Fair and Information Sessions to increase the quality of recruitment leads.
  • Support the establishment of partnerships with academic institutions to promote dual-degree PhD or collaborative degree programmes.
  • Manage a streamlined onboarding process for international collaborations relating to SMUs PGR programmes.
• General
  • Support the analysis and reporting of SMUs annual recruitment data for PGR programmes in accordance with national-level directives.
  • Assist with the ROI measurement of various marketing, recruitment and outreach campaigns.
  • Maintain CGRSs mailing lists for recruitment leads and graduate placements.
  • Custodian of CGRS common mailboxes, ensuring that emails are responded in a timely manner.
  • Serve as CGRSs Assistant Data Protection Officer Representative.
  • Support institutional benchmarking research to drive the review and development of PGR educational policies to ensure relevance and alignment with best practices;
  • Business improvement projects to increase productivity and drive consistency in business solutions that cut across the SMU schools; Gather user feedback and partner key stakeholders to assess outcomes of improvement or change management projects;
  • CGRS teammates with other responsibilities, duties and tasks, as required.

• University Degree with a minimum of 2 to 3 years of relevant work experience with good administrative and organisational skills.
• Prior experience in understanding the tertiary education landscape would be an advantage.
• Experience in organising student activities and events management will be an advantage.
• Experience in managing and updating social media and web content.
• Able to design event marketing collaterals using design application (Canva).
• Good communications (both written and spoken) and interpersonal skills.
• Strong organisation and execution skills, and an eye for detail are essential.
• A team player who is able to work interdependently with others.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description:

• Oversee the team of registered and enrolled nurses, nursing aides, healthcare assistants and healthcare attendants in nursing home
• Responsible for compliance of all nursing standards as stipulated by Ministry of health and Singapore Nursing Board
• Direct care of the residents to ensure compliance to standard
• Ensure the smooth transition of residents from acute to chronic care and back to the community if needed
• Ensure appropriate skills mix and adequate manpower resourcing for all shift and type of services
• Guide orientation/induction programmes and preceptorship for all new staff
  Support the ADN in nursing home management and deputizes in his/her absence
• Any ah-hoc duties as per assigned

Requirements:

• Minimum Degree in Nursing
• SNB registered and hold valid Practicing Certificate
• Minimum 5-7 years' nursing and supervisory experience
• Advance/Diploma in Gerontology would be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators (KPI). Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

This is a specialist, business development role, thinking about the future and designing non-linear models of scaling sales.  We develop programmatic initiatives, leveraging cross-functional teams in product management, marketing, channels and sales to drive the growth in the business on top of the quarterly business cycle.  In addition, we have a laser-like focus on deal execution, representing breakthrough and franchise opportunities to drive momentum in the business.  

Your focus will be on F5’s SaaS and managed services platform, leveraging all technologies in the F5 suite. You will work with customers on their cutting-edge technology projects adopting multi-cloud, deploying Kubernetes, edge compute, IOT and more!  

What you will do:  

• Develop and maintain relationships with the F5 sales teams in your region in order to drive awareness, interest, and opportunities with them and within their accounts.  
• Build relationships with net-new external prospects that represent ground-breaking customers and use-cases.  
• Build and maintain relationships with key ecosystem partners to create awareness and leads e.g., cloud provider solution architects.  
• Develop long-term strategic relationships with key accounts in your region.  
• Identify and qualify long-term and short-term business opportunities and pro-actively address competitive threats.  
• Develop programmatic business development initiatives to develop the market, leveraging cross-functional teams.  
• Meet and exceed quarterly and annual sales metrics in your region.  
• Provide accurate sales forecasts with knowledge of sales cycles from initial contact through the procurement process, and ensure SalesForce is utilized appropriately and maintained on a regular basis.

What you will bring:

• Multiple years’ experience and strong record with a significant portion in IaaS, PaaS or SaaS related new business sales or business development.  
• Requires specialized knowledge in App, API Security, SaaS, Cloud
• Sales excellence skills and processes including pipeline management and forecasting. 
• Expertise in a proven sales methodology – e.g. MEDDICC, SPIN, Challenger, Richardson Agile Sprint.  
• Understanding of cloud provider technologies and their value proposition.  
• BA/BSc degree or equivalent experience.  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Company:

Description:

Marsh is seeking candidates for the following position based in the Singapore office:

Credit Control Manager

What can you expect?

• Embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.

• Unparalleled opportunity to be part of a dynamic Operations team at Marsh.

• Exceptional training and development initiatives as well as exposure to a wide range of learning avenues that you can tap on to reach your full potential.

We will count on you to:

• Oversee the day-to-day operations of Marsh SG APH's Fiduciary department, with a specific focus on Credit Control.

• Collaborate with internal stakeholders to provide a value-added experience and address operational issues and expectations.

• Understand the team's purpose and ensure timely and high-quality delivery to clients, while honouring commitments to internal stakeholders.

• Manage Service Level Agreements (SLAs) for accuracy, productivity, and turnaround time with internal and external stakeholders.

• Efficiently allocate and utilize resources (people, processes) to optimize operational efficiency.

• Foster ongoing communication and relationships with first-line managers of operating companies to exchange performance information, address exceptions, discuss expectations, anticipate process changes, and identify new opportunities.

• Provide operational decision support and influence expectations with operating companies to enhance stakeholder experience.

• Assess team competencies, potential, and performance levels to develop skill-based development plans and mentor underperforming team members.

• Set goals, conduct timely and objective feedback sessions, and identify skill and competency gaps to create learning plans for the team.

• Implement people development plans to meet current and future skill requirements.

• Foster an engaged workforce by monitoring levels of engagement and intent to stay within the team.

• Promote adherence to organizational policies, procedures, and standard operating procedures (SOPs).

• Monitor and address performance in risk and compliance, identifying areas for improvement in operational risk.

• Report and escalate exceptions related to processes, people, and policies, and participate in decision-making as necessary.

• Undertake ad-hoc assignments and support regional office, local business, or Business Process Improvement projects as needed.

What you need to have:

• Minimum 5 years of working experience in Credit Control with prior people management responsibilities

• Experience in operations in insurance / financial services/re-insurance operations within an organization with proven track record in service delivery

• Operations knowledge in Invoice to Cash process and dealing with regional / onshore stakeholders.

• Previous experience in end-to-end credit control and accounts receivable processes within insurance / insurance broking industry

What makes you stand out:

• Prior Credit control managerial experience in broking/reinsurance industry

• Excellent communication and leadership skills

• Good influencing and negotiation skills

• Strong analytical and decision-making ability

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Responsibilities:

Customer-oriented Business:

• Define and implement sales strategy and transformation towards new business models in-line with PRS Business Line priorities (focus on target vertical markets and Thales offers).
• Contribute to building and executing the account plans (Strategic & Key in the region).
• Coordinate with all involved functions to address to an opportunity, in order to deliver high-level value propositions and winning bids.
  Establish and develop high level trust-based relationships with his/her key customers to improve the capture rate.
• Anticipate complex negotiation closing including partnerships.
• Ensure promotion and closing of offers in synergies with other Business Lines.
• Ensure efficient, transparent and regular reporting to global Sales Director in-line with Thales sales processes.
• Ensure leadership in ensuring exhaustive application of Thales sales processes (gates, ethical rules, MYB, SBP,…)

Accountable KPIs:

• Yearly Order Intake (Year N)
• Year N+1 forecast and growth scenario
• Gross Margin on Order Intake
• Volume of OI on new digital solutions
• Volume of OI in synergy with other Business Lines

Requirements:

• 10 years’ in sales management, preferably in security domain with digital business acumen, for complex and highly demanding customers, experience in selling end-to-end systems and solutions including partners.
• Degree in Engineering or related
• Strong business background in security and selling end-to-end integrated solutions
• Deep knowledge and experience in Asia region, especially Singapore.
• Strong experience in working in large industrial companies
• Important track record in selling complex solutions to highly demanding customers
• Strong communication skills, business drive, transparency and trust
• Capabilities to adapt into complex environment and organizations

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

You… Yes we talking to YOU!

Stuck in a career rut and need to break-free? Well, we have just the thing for ya!

It don’t matter if you are a fresh grad or a seasoned content creator, we are after someone who brings unique ideas to the table. Did we just hear you scream “that’s me?!” well read on…

The deets:

A self-started with a keen eye for detail and a handsome portfolio might just do the trick. Shucks, don’t have an extensive portfolio, fret not – we are about quality and creativity so we may just put creative brain to a test if you don’t have the work to back up your awesome personality.

Does this magnificent personality of yours include the ability to think outside of the box? Ingenuity, imagination, inventiveness and above all, a stellar can-do attitude! You may just be one we are looking for!

Your work-life responsibilities will include creative ideation and overall strategy for some of the coolest brands locally and internationally. You will be the gate-keeper when it comes to content development and strategy for Soc-Med, strategic events & campaigns, so we need someone who is passionate about the big picture, while still being able to keep the nitty-gritty deets in play.

What we need from you:

• Ability to think outside the box and pull together creative proposals for almost ANY client
• Solution-centric with the great ability to balance wacky and creative ideas and executions. Just remember, we are all about finding the right balance and avoiding the great N-O when it comes to our clients!
• Knack for planning campaigns and an eye on the bigger picture based on a project’s objectives
• An eye for creative design that amazes – all the time! Don’t worry, you won’t be expected to design it yourself (we have designers for that) but you would need to be able to know what works and what doesn’t!
• Some years of experience (two, maybe three) is ideal but we promise not to hold it against you
• A flair for writing, speaking and thinking creatively. You must eat, sleep, walk the talk! Storytellers with the ability to tell the right tale in its best form!

You should have:

• Ability to use Microsoft Powerpoint / Keynote (Shout out to all Mac Users out there! Woot!)
• Basic Microsoft knowledge – Excel, Word, etc. C’mon, even our grandmass know how to use Microsoft!
• UX/UI and/or motion graphics experience would be a pretty sweet bonus, baby!

What ya waiting for? Drop us a note with your best mug shot, or better still, most creative application! Videos, soundbytes, email, go on we dare you dazzle us with your creativity. And who knows, we may just call you the Guardian of our Creative Galaxy…

Oh wait, did we forget to tell you about us?

We are a regional experiential marketing and strategic company: we conceptualize, visualize, and create mind-blowing brand experiences for some of the biggest brands in the world, beyond everything we’re told we can’t do. To us, experiential marketing & strategic events isn’t just your ordinary Friday night out, it’s the night to beat all others. The one you’ll be laughing about and retelling over a drink (or five) for a long time to come. To sum it up, if you think you have enough sass and spunk to take everyday situations and turn them into something extraordinary, we’re definitely 100% on board with it. Or else, a sick learning attitude goes a long way. We dare you to try us.

By submitting your resume, you hereby consent to share your personal data viz, name, email ID, phone number, address, academic qualifications, work experience with AMC Asia (SG) Pte Ltd and agree to the Privacy Policy of AMC Asia (SG) Pte Ltd at https://amcasia.com/job-seekers/

Role Purpose

To be responsible for the safe and efficient operation of designated Fleet of ships, reporting to the Fleet Director.

Role Accountabilities

· Be a visible driving force in promoting safety of crew members and all who may work on designated vessels, from stevedores to contractors, pilots to shipyard workers.

· Ensure that ships always meet statutory, class, flag state and environmental requirements as well as regional requirements where vessels may trade.

· For technical, operational and budgetary control of designated fleet of ships.

· Responsible for Fleet dry-docking.

· Monitor designated Fleet’s planned maintenance, inventory and purchase orders to ensure the Fleet ships are properly maintained and that sufficient spares are carried onboard to deal with planned maintenance and critical machinery breakdowns.

· Keeping the Fleet Director informed of Fleet performance and bringing this attention any areas if of concern within the Fleet.

· Carry out Fleet manager’s ship visits when appropriate, to monitor condition and performance providing advice to the ship manager when required.

· Working with and ensuring the FSSEM is kept fully informed of all shipboard defects and non-conformance matters relating to items of safety, critical equipment, security and pollution prevention.

· Liaising closely with SPSM on crew matters to ensure that appropriate officer and crew skills are deployed for the particular ships in the Fleet.

· Where necessary and in consultation with FSSEM, conduct internal audits of the ship’s safety system to ensure compliance.

· Participate in Safety Management System and Environmental review meetings.

· Dealing with non-conformities covering designated Fleet ships and, liaising with FSSEM to ensure corrective action is applied.

· Liaising with FSSEM and Ship Manager to investigate accident reports, machinery failures and any insurance claims; ensuring that corrective action is applied.

People Management

· Lead employees to meet the organisation's expectations for productivity, quality, and goal accomplishment.

· Provide oversight and direction to the employees in the team in accordance with the organisation's policies and procedures.

· Plan staffing levels and work with Human Resources to recruit, interview, select, hire, and employ the right people within budgetary guidelines.

· Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

· Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organisation.

· Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.

· Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

· Manage and maintain effective employee work schedules including assignments, job rotation, training, vacations and paid time off, cover for absenteeism, and overtime scheduling.

· Maintain two-way transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

· Deliver key people related activities in conjunction with HR that will lead to the enhanced engagement and retention of team members.

Crisis Management

· Make every effort to be aware of and understand your role in the event of a crisis.

· Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management

· Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis

· Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

· Certificate of Competency Class 1 with 10 years’ experience in relevant field

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Support OOC (Office of Overseas Centres) in the development and execution of strategic plans for market entry and expansion into new overseas locations.
• Co-ordinate and communicate with internal teams, including business units, marketing, and operations, to ensure alignment of objectives, timelines and OC launch action plans.
• Update strategic market intel by conducting market research to identify potential partners and stakeholders, and analyse market trends and competition.
• Help manage relationships with overseas partners and stakeholders, and act as a liaison between SMU and local entities with cognate stakeholders.
• Co-ordinate business and programme development with Professional Continuing Education and PGPP units, including tracking and monitoring of new opportunities, and to build overseas centres revenue pipeline.
• Develop and implement marketing and communication strategies for the Office of Overseas Centres, including but not limited to supporting PR, advertising, social media and corporate communications.
• Manage strategic projects such as the Overseas Chambers of Singapore in the region.
• Support other daily operational activities under the Office of Overseas Centres.

• Bachelors Degree.
• Familiar with local business environment and culture in target locations in the region, updating intel pertinent to legal and regulatory requirements, market trends, and competition.
• Minimum 5 years of relevant work experience.
• Experience in regional business development in the higher education/training sector.
• Proven ability to develop and execute successful market entry and expansion strategies, with a focus on risk management and prudent budgeting.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with local partners and stakeholders.
• Strong track record of project management experience, with the ability to manage budgets, timelines, and resources to achieve objectives.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Baker Tilly in Singapore

Baker Tilly is a full-service accounting and advisory firm that offers industry specialised services in assurance, tax and advisory. With a focus on serving entrepreneurs, family-owned business, not-for-profits to public-listed companies, we help our clients plan for the future.

The Governance and Risk Team in Baker Tilly is a dynamic and fast expanding team within the Advisory Practice which prides itself in delivering high standards of professional services to clients. The services that we offer include:

• Internal audit outsourcing/ co-sourcing

• Enterprise risk management

• Forensic/ investigative reviews

• Business processes, strategy and management consulting

• ESG & sustainability consulting

We are the trusted advisor to many public listed companies in Singapore, Hong Kong and beyond. These clients span from family owned enterprises, multinationals, small and medium enterprises to not for profit organizations. They belong to varied industries and operate in many jurisdictions across the world. We consider the circumstances that are unique to every client and tailor our recommendations in a way that seeks to exceed the expectations of the client.

We are an equal opportunity employer, committed to diversity and inclusion, offering a work environment free from discrimination and harassment. Our dedication to employees, offering opportunities for challenges and growth, celebrating team and individual achievements, creates boundless opportunities for our employees to shine. A highly collaborative culture defines who we are and we strive to maintain a culture that facilitates sharing, candour, growth and encouraging our employees to become the best version of themselves.

The Role- Manager (Forensics Services)

As part of our growing Governance and Risk Advisory Practice, we are inviting highly talented individuals to join us as a Manager-(Forensics Services) to deliver Forensics/Investigation and Litigation Support services to our clients.

Responsibilities

• Frontline role conducting and leading forensic audits and producing quality forensic reports for our clients

• Performing analytical procedures on data sets and auditing complex business processes to identify, report anomalies and recommending performance enhancements suggestions.

• Develop an in-depth understanding of the function to be audited, summarize findings and identify improvements.

• Play a key role in managing and supporting operational forensics audits from start to finish.

• Assisting and providing support for practice development activities.

Requirements

• Recognised university degree or equivalent experience.

• CPA, CA, CIA or CFE preferred but not a must.

• At least 2-5 years of related experience in internal audit, financial audits or investigations.

• Able to conduct interviews and produce quality reports independently

• Familiarity with Data Analytics or Computer Imaging will be advantageous

Market competitive total remuneration and training will be provided for the right candidate.

To apply, please email your CVs to [email protected]

As Assistant Manager under the Audience Engagement, which oversees the school and public programmes at Children’s Museum Singapore (CMSG), you understand CMSG’s vision of “A Place of Wonder and Joyful Learning for all children to engage with Singapore and the World”, and create compelling content that will help children understand Singapore’s diverse, multi-cultural heritage, explore their place in the world and prepare to play their part in the community; engender bonding and inculcate museum-going culture for families. You like working with different stakeholder groups, and share CMSG’s belief that “It takes a village to raise a child”. Hence, you work closely with partners and experts in education to give the best experience to children and their families.

Key Responsibilities

• Conceptualise and implement creative and developmentally appropriate programmes/resources that would appeal to children 12 years and under
• Work with both internal and external stakeholders to develop educational initiatives and programmes that are relevant to learning outcomes defined for the preschool and primary sectors
• Lead engagement efforts with preschools, primary schools, and other partners
• Oversee and manage school programmes bookings and ensure smooth running of these programmes
• Prepare proposals, reports, manage your programme budgets and ensure scope and direction of programmes are on track
• Manage administrative and logistical aspects of the programmes which include (but is not limited to) marketing, budget planning, visitor management, documentation, venue management etc

Other areas include:

• Oversee and liaise with vendors/suppliers and partners in the areas of education and outreach
• Supervise onsite and offsite educational programmes
• Supervise interns, junior, temporary and/or outsourced staff who support school and public programmes at CMSG
• Assist in other duties as assigned by the Management

Requirements

• Background in Education, Arts & Social Sciences
• Keen interest in the arts, heritage and museum field
• At least 2 years of relevant experience in heritage-projects or designing educational programmes, especially for children
• Experience in museum and or teaching primary and early childhood sector’s curriculum will be an added advantage
• Creative, innovative and resourceful, willing to experiment in uncharted territory
• Able to work independently, yet be a good team player
• Demonstrate initiative and drive, willingness to take on additional duties when required
• Excellent interpersonal as well as written and verbal communication skills
• Strong organisational and project management skills, with the versatility to adapt to changing needs of projects
• Able to work outside of regular office hours, including evenings, weekends and public holidays
• IT-savvy, good practical knowledge of Microsoft Office applications (e.g., Word, Excel and PowerPoint) and usage of social media marketing tools
• Proficiency in other non-English official languages will be an added advantage

Job Description:

Job Objectives

• Provide analysis for complex offers for contracts to address customer requirements, by meeting profitability guidelines with a manageable risk exposure

• Generate commercial proposals to customers by understanding customers’ key requirements and criteria in bid process

• Support & enable the Commercial team to take data-driven decisions in order to improve competitiveness and customer satisfaction

• Contribute to become the Centre of Excellence for all required commercial analytical requirements and drive further development & automation of the same

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Contract Type:

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

• Act as front-liner providing excellent customer service to both internal and external parties at all times
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
• Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting.
• Contract/Database administrator
• Performs creation, amendment, service suspension, contract renewals and termination of contracts using in-house system
• Generate and maintain sales report
• Efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
• Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience. (mainly to gather feedback, attend to customer queries and schedule appointments)
• Responsible for compiling and generating reports which are related to customer service surveys.
• Troubleshoot customer issues over the phone.
• Other adhoc duties as assigned by supervisor

• GCE “N” Level, GCE “O” Level and Diploma in any discipline or higher
• Highly developed sense of integrity and commitment to customer satisfaction
• Demonstrated passion for excellence with respect to treating and caring for customers
• Has resilient and is able to handle complaints and unpleasant customers
• Has a pleasant, patient and friendly attitude
• Familiarity or experience with Customer Service and Call Center preferred
• Experience in a sales administration job scope will be an added advantage
• Strong decision making and analytical abilities
• Strong detail orientation and communication/listening skills
• Ability to communicate clearly and professionally, both verbally and in writing
• Effectively bilingual in English and another language (Spoken & Written)
• Willingness to work a flexible schedule and occasional overtime when needed
• Possess a strong work ethic and team player mentality
• Computer literate, knowledge in Microsoft applications a must
• Meticulous and Excellent with details
• Service-oriented, pleasant personality and able to work under pressure