Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name Sécheron Hasler Group is worldwide synonymous with Swiss Quality and represents a leading reference for state-of-the-art products supplied to the market.

With more than 1300 employees worldwide, we are wherever our customers are around the globe. We supply products approved in our customers’ countries or markets and deliver top-notch supply chain and customer services locally.

For this position, you must have a valid full work permit in Singapore. We do not offer sponsorship.

We are looking for a dynamic and motivated Service Project Manager to follow up services and after-sales activities for projects in the South East Region.

Linked hierarchically to the Director of Sécheron Singapore, you will also be directly linked to the project management team and quality department for QA/QC purposes.

Main activities:

• Support customers for requests in relation with maintenance activities.
• Support for preparation of quotation for site intervention / training / spare parts.
• Coordination between the quality department located in Europe, clients, suppliers, site engineers and PM to lead technical investigations, determine root causes and put on place an action plan.
• Preparation of detailed presentations to the customers.
• Scheduling of interventions. Gather, with the help of the project team, the necessary information to carry out the mission.
• Check reports after each intervention mentioning purpose of the intervention, analysis and job done on site, and prepare action plan if needed.

• Cost control per resolution.
• Deliver projects within time frame, cost and quality.
• KPI linked to development of services activities.
• Measure of customers’ satisfaction.
• Feedback and return of experience to the design team and quality team.
• Respect of the department’s work procedures and archiving.

What we are looking for:

• 5 years of relevant experience from a similar Project manager or customer support position.
• Electrical and electronic engineering background.
• Candidate should have proven experience in railway field.

• Capability to speak in English is mandatory.
• Flexibility of planning and ability to travel at any given time in the South East Asia.

We have flat hierarchies and encourage direct communication between departments and levels of management. This enables us to make decisions quickly.

We give our employees total responsibility for their job tasks. All employees are encouraged to take initiative and contribute to the company’s operational excellence and have ample opportunities to achieve their personal and career growth objectives.

How to apply:

Do you have a positive attitude? Are you seeking a challenging and rewarding work environment? If this sounds like you, we look forward to receiving your application.

For more information, please visit our website: https://www.secheron.com/ You can also find us on LinkedIn.

Looking for different opportunities? Please visit our career site: career-opportunities - Sécheron (secheron.com)

Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

A Bachelor's degree in business or a related field is required. In order to succeed in this role, you will need excellent communication skills and the ability to lead a sales team. Previous experience in a sales-related role is a plus.

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Acepak Technology is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will be fully working from office. What will you be doing •⁠ ⁠Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer. •⁠ ⁠Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI. •⁠ ⁠Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) •⁠ ⁠Be an expert on the monday.com platform, with a deep understanding of our capabilities and value. •⁠ ⁠Consult with customers on their internal processes and challenge leaders to drive change across their organization. •⁠ ⁠Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com. •⁠ ⁠Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skill Requirement

•⁠ ⁠Preferably 4+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV) •⁠ ⁠Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting •⁠ ⁠Prior experience in Strategy consulting - advantage •⁠ ⁠Strong customer-facing and presentation skills with the ability to establish credibility with executives •⁠ ⁠Superb written and verbal communication skills •⁠ ⁠Positive attitude, empathetic, and energetic •⁠ ⁠Native English speaker •⁠ Fluency in other languages will be an added advantage

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 5 years relevant experience with at least 2 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Prioritises and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

The Manager, Strategy and Operations for Visa Consulting & Analytics Regional SEA (IPVMC) will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of its client-facing consulting and analytics services.

Responsibilities

• Support the design and development of core infrastructure needed to grow Visa Consulting & Analytics (VCA) in the Regional SEA cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC). This includes, but is not limited to, people/talent, project management, financial tracking, reporting and client development.
• Balance facilitation, influence, and leadership to drive execution across the VCA Regional SEA (IPVMC) team, support the business tracking process (Pipeline Review, Preparation of Monthly and Quarterly Business Reviews etc.)
• Drive industrialization of the VCA practice by supporting initiatives like pricing, knowledge management, thought leadership, training, culture related initiatives and improving operational efficiency.

Roles & Responsibilities

• Conduct daily check and regular inspection with management teams and term contractors to improve and maintain the common property.
• Prepare for council meetings and annual general meetings including agenda, minutes and follow up on the instruction given by the meeting.
• Administrative work a) including update any change of authorized signatories for proper financial operation of Clients’ current and fixed deposit accounts based on the mandate to be determined by the Clients. b) execute renewal and/or new contract, agreements & insurance. c) ensure passing or amending by-law is lodged with authority within the required frame. d) attending to submission on approval of renovation work by individual unit.
• Receive and attend complaints by residents and owners on the common property.
• Assist project work including asking tender, inviting contractors, site show around and collecting quotation with proper specifications and scopes of works.
• Supervise the project work in common area and schedule the testing work for relevant building certificates & licence renewal.
• Manage & supervise the management team and recommend & motivate team’s work performance.
• Manage and maintain all upkeeping activities of the site / estate.
• Carry out full administrative, financial and maintenance functions.
• Lead and manage client-relationship.
• Fully responsible for day to day operation of building / condominium.
• Supervise and coordinate all maintain and administrate staff assigned to the building / condominium.
• Carry out maintenance function to the highest standard expect for the client and the subsidiary proprietor.
• Lead a team of personal providing maintenance, security, administrative and car park management.
• Ensure all contract work / routine service are carried out according as specified in their contract agreement.
• Review all contract, agreement and insurance before their expiry and recommend renewal or call for quotation/tender.
• Co-ordinate council meeting and annual general meeting.

Job Requirements

• 3 to 5 years of relevant working experience.
• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications.
• Knowledge of Building Maintenance & Strata Management Act will be an added advantage.
• Demonstrated oral and written communications skills.
• Mature and outgoing personality.
• Ability to work independently and as part of a team.

Duties & Responsibilities:

• Development and execution of the regional marketing strategy for the brand / portfolio based on the global asset(s) strategy and work closely with colleagues across the organization to help maximize sales results and build leading brands across the region.
• Unveil Patients, HCPs and healthcare system needs that will build the insights foundation for excellent launch preparations for the future assets in our pipeline. Shape the company and the market for excellence in launch.
• Develop and conceptualize a comprehensive launch plan for pre-launch planning up to post-launch performance working closely with a diverse group of internal and external stakeholders.
• Enhance market understanding and knowledge through development and implementation of relevant marketing tools, identify opportunities for growth through close collaboration with OPU teams and generation of continuous and extensive insights and analysis.
• Drive development of cross functional brand plans. Critical to success in this role will be the ability to drive state of the art launches for our future products whilst ensuring excellent life cycle management and execution of activities for the current business. You will be required to facilitate and deliver various activities and training to the OPU teams to strengthen competencies and onboard new team members across the marketing teams.
• Provide support in enhancing market understanding across different OPUs in our region. As an integral business partner, you are expected to invest significant time and effort in supporting and working alongside affiliate colleagues of all levels across the region. You will be a key interface between OPU, business area, regional and corporate headquarters ensuring full alignment of commercial priorities and strategies. Closely follow-up and partner with OPUs in the region for improved performance
• Develop / adapt materials and drive digital initiatives for brand / portfolio across the region.
• Support/drive GTM transformation and adoption of Platforms and Process to enable excellent customer centric engagement.

Requirements:

• University Degree in Science, Business or equivalent, preferably with a Postgraduate degree in Business Administration
• Minimum of 5 years’ experience in strategic & operational marketing in the Pharmaceutical industry (Innovator Products/ Medicine); ideally has regional work experience
• Preferably has marketing experience in Immunology or rare disease areas
• Proven track record in marketing strategy, branding, PR & product launches
• Has strong marketing planning, budgeting, financial management and analysis skills; able to drive complex projects within tight timelines
• Prior working experience in market research & analytics, sales, medical affairs and/or market access & healthcare affairs are considered a plus
• Open-minded, fast learner, cross functional collaborator
• Special Skills as per Boehringer Ingelheim’s Marketing Competencies Model:
  - Business and Marketing Acumen
  - Customer Orientation - Patient Centricity
  - Strategy Development
  - Project Management
  - Effective Execution
  - Relationship Management
  - Proficiency in MS Office, Outlook and database application
• Ability to engage with Global Team, Regional Office and OPU/Country Stakeholders
• Role model of Boehringer Ingelheim Values and AAI Behavior
• Ability to travel
• Proficient in English language

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Customer Service Ambassador

Monthly Salary - $1,800 - $2,200

6 days work (Inclusive of Sundays and Public holidays)

Roles & Responsibilities

• Check-in/out of guests, issuance of key cards and amenities
• Front desk cashiering duties, including sales collection of room deposits and payment
• Handle walk-ins, emails, phone inquiries, and Internet hotel room reservations
• Answer inquiries about hotel services, directions, local attractions, etc.
• Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Checking of rooms upon completion of Housekeeping
• Control stock of all linens, amenities and supplies
• Minor rectification of issues and other incidents
• Co-ordinate/liaise with other co-workers to ensure smooth operation of the apartment
• Perform any other duties as required and directed by the Management.

Requirements

• Basic operation of Point-Of-Sale machine and Property Management System software
• Able to multitask and work independently
• Has initiative and enjoys problem-solving
• Independent and reliable with good conduct and health
• Positive attitude and warm personality
• Great guest relation skills
• Attention to detail
• Good teamwork

Education & Certification

• Minimum Higher Nitec
• Fluent in English and one other language
• Very good written and oral skills.
• Computer literacy
• Relevant hotel customer service experience would be an advantage.

• Support, manage and track strategic projects and service delivery.
• Exposure to AGILE or Waterfall methodology and with a sound understanding of their software delivery life cycles.
• Good understanding of digital technology and enterprise architecture principals.
• Strong experience in (IT) benchmarking and/or how to develop digital maturity assessments
• Provide periodic analysis report on variances between actual, rolling forecast and budget of projects.
• Experience in translating strategy to implementation from selection of tools and applications, to advising next generation of IT solution or applications.
• Work and collaborate with various cross functional teams (including external parties) to plan, and run project meetings, conduct project deliverables tracking and reporting, support budget tracking and reporting.
• Effective project management and communication skills to ensure clear alignment with stakeholders, cross functional colleagues, vendors, external parties and other teams.
• Track progress for projects to ensure timely delivery, anticipate and pro-actively resolve key risks to delivery.
• Actively participate in process improvement discussions aimed at identifying bottlenecks and streamlining processes.
• Engage with key project teams to help them integrate their projects with crucial change management initiatives undertaken by the organization.
• Responsible for project pre-project planning, project kick-off facilitation, creation of project plan, overseeing the successful execution of project plan with timely communication to all project stakeholders with regular programme reporting and review.

Requirements:

• Minimum Bachelor's degree in Computer Science/ IT/ Management
• A Project Management Professional (PMP) Certification, PRINCE2 or Scrum Master may be advantageous.
• Analytical and structured.
• Excellent C-level communications skills
• 5-7 years’ experience in large scale project management
• A proven track record of successfully leading and delivering at least 1 major applications / systems implementation projects end-to-end (>$1m, 20 – 30 pax in project team)
• Ability to step into the details when needed to resolve impediments yet has full visibility of end-to-end view of project.
• Strong project management, change management and facilitation skills.
• Sharp analytical and problem-solving skills including the ability to analyse and interpret complex information from numerous sources, prepare and present analysis and reports, deal with challenges creatively and achieve business focused solutions.
• Excellent organisational skills and experience working in a fast-paced environment with a capacity to prioritise, multi-task, achieve business goals, perform and always work with a customer focused approach.
• Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing key stakeholders and vendors to achieve optimal business outcomes.

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WE ARE HIRING!! Apply now and make a difference.

Role: Technical Delivery Manager

Job Requisition Number: JR35183

Job Level: More than 10 Years of relevant experience (L4)

Location: Singapore

Job Objectives:

Technology & Operations

Our team comprises five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralizing and standardizing technology systems as well as banking operations in Singapore and overseas branches

Job Responsibilities

· Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.

· Plan & collaborate across different application teams to manage technical dependencies of the solution

· Plan, monitor and manage risks/issues related to technical delivery

· Provide status update related to technical delivery to Project Manager (PM)

· Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Job Requirements

Technical Skills & Experience

· Strong technical knowledge and/or platform knowledge (e.g. Murex)

· Good business domain knowledge in at least one area (e.g. Retail and Corporate Loans Origination)

· More than 7 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

· More than 3 years leadership experience in managing IT delivery teams

· Experience in communicating with technical stakeholders

· Experience in banking industry preferred

· Experience in implementing large-scale, highly available applications or other large project implementation

· Experience in service-oriented technologies

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

· Good problem solving, analytical, synthesis, system thinking and solutioning skills

Education

· Bachelor's degree in computer science, engineering or similar domain

Related professional/technical qualification will be advantageous although not mandatory

Please forward your resume in MS word format to [email protected]

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Job summary

1) Responsible for the development of new product formulations (wet towels, liquid products and any new products that company may develop), including improvement of existing formulations.

2) Ensure that all wet towels/products comply to the relevant statutory board standards, including the submission of relevant documents.

3) To work as part of a R&D/QA/QC team.

Area of responsibilities

1) Research and develops new product formulations (wet towel, liquid products and any new products that company may develop) for local market and overseas clients including improvement of existing formulations.

2) Check and reviews product data sheet (PDS), certificate of analysis (COA), safety data sheet (SDS) and provides technical support to Sales & Marketing.

3) Conducts product validation and stability testing especially for new formulations or any major changes in existing formulations and troubleshoots quality and microbial issues.

4) Research and reviews product testing & analysis appropriate for product claims and coordinate with qualified local and overseas laboratories for final product testing.

5) Provide analytical service in the assessment and evaluation of raw materials, samples and products submitted by customers or affiliates.

6) Formulates, updates and revises, when necessary, the quality assurance systems/quality control procedures of the Company.

7) Assists, if needed, in the physico-chemical evaluation and microbial analysis of raw materials, packaging materials and finished goods.

8) Assist to investigates internal and external (customer) complaints and review the Non-Conformance Report (NCR) before submission.

9) Assist QA in Supplier’s audit in accordance with In-house Standards & Good Manufacturing Practices (GMP) standards.

10) Represents R&D Department and act as a committee member in industry certifications (i.e. ISO 9001, ISO 22301, ISO 13485, GMP, EU MDR).

11) Prepares technical documents and apply for product notifications and registrations to government agencies such as HSA, NEA etc.

12) Assist overseas manufacturing facilities (China, Indonesia) on formulations and technical documentations if needed.

13) Supervise and manage R&D/QA/QC team (training, leave approval, others).

14) Any other area of responsibilities that the company deems necessary.

Requirements

1. Degree in Chemistry/Pharmaceutical Science or any related courses.

2. Must have at least 3 years experience in Manufacturing/Product Development/Regulations.

3. Knowledge in Medical Industry will be an advantage.

Description:

Oversees, manages, and steers all demand planning activities for customers across a range of SKUs and product categories and thereby coordinates cross-functional inputs from sales and marketing and other sources to ensure optimized service levels and efficient inventory management.

Manage escalation of potential supply interruption & its supply allocation within the ROPU.

Tasks & Responsibilities:

• Manage replenishment planning activities within the ROPU by:

1. Perform net requirement planning & coordinate with global suppliers on the timely shipment and delivery of the requirements.
2. Coordinate input to SIC in case of supply interruption.
3. Coordinate bottleneck & supply allocation (if required) in collaboration with ROPU Commercial Operations/Marketing and SNT/GSCM

• Maintain SKU replenishment master data with the alignment & agreement with local OPUs (Safety Stock, minimum order size (EOQ), Demand and Shipment Consolidation, mode of transportation)
• Manage the collaborative forecasting and replenishment process to align BI and customer plans on key events.
• Pro-actively manage the alignment of APO with global CSCM contacts.
• Coordinate demand planning part of the product life cycle:

1. During launch: to ensure in time forecast allocation.
2. On site transfers: to ensure phase in/out forecast, coordinate supply with PSM & validation of stockpiling if needed, master data creation/deactivation in various systems (i.e.: GRP, Futurcast/JDA)
3. During phase out: to ensure forecast phase out as per depletion of the inventory.

• Pivotal role working within S&OP cycle, facilitating the creation a robust demand forecast at SKU level across the operating horizon, by working closely with commercial and supply chain contacts.

Requirements:

• University degree Bachelor or equivalent, supply chain major and/or MSc / MBA would be an advantage.
• Certificates (preferred): APICS/CPIM
• Proven capability in Demand Planning management in life science industry with at least 5 years’ experience (experience in Pharmaceuticals or Fast Moving Consumer Goods industries is preferable)
• Experience in Demand Planning and Sales and Operations Planning within a manufacturing environment.
• A good track record of work within Supply Chain or Commercial functions
• In-depth understanding of and/or experience in supply chain management and systems
• Have experienced to run/facilitate Sales & Operations Planning
• Extensive knowhow in SAP APO and MS Excel are a must - analytics and mass data processing.
• Excellent analytical capabilities to interpret information and reports
• Attention to detail and high level of accuracy
• Ability to manage complexity whilst being comfortable with ambiguity
• Proficient in English
• Excellent communication skills, influencing skills.
• Excellent in business partnering
• Effective negotiator with excellent presentation skills (oral and written)

Configuration Management ( CM ) Manager

A) Job Description :

1) Manages the CM team to provide day-to-day CM and Document Control activities including identification, change control, status accounting, document control, records management, and internal user support.

2) Work with software managers/developers to oversee the code releases

3) Manage code deployments, fixes, updates, and related processes

4) Perform software building. Maintain and optimize script for automation buildings. Able to extend or create new automation building to fit requirements. Troubleshooting building error.

5) Prepare software release notes

6) Responsible for software installation package.

7) Maintain and document release updates and history.

8) Manage configuration baseline for software / schematic / database releases

9) Regulating the change process so that only approved and validated changes are incorporated into Perforce.

10) Maintain DOORS, Perforce, JIRA and building tools. Able to provide tools solution to improve processes.

11) Help to build automated deployment tools for site deployment using configuration management technology.

12) Able to work with CI and CD tools, and source code control such as GIT, Perforce and SVN

13) Work with open-source technologies as needed

14) Assist with system admin works.

B) Job Requirement :

· Problem Solving Attitude

· Degree in Computer Science, Computer Engineering, or Information Technology

· Minimum 6 years of relevant working experience

· Good verbal and written communication skills in English

· Familiar with Unix/Linux, Windows platform

· Familiar with GIT, SVN, CVS, JIRA, Perforce, DOORS, SonarQube, etc

· Familiar with integration version control tools

· Programming skill in scripting language: (e.g. Shell/Python/Perl/Java/JavaScript)

· Manage source code control including SVN and GIT

· Knowledge on compilation will be advantage.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

JOB RESPONSIBILITY

• Ensure the daily service operations are properly executed and performed – in line to assist restaurant to achieve overall business performance goals. Eg, Daily sales settlement, opening & closing of restaurant
• Ensure high quality of food & service by focusing on the user journey.
• Assist in training for all new/current staff on service & beverages when required.
• Possess knowledge to operate POS System proficiently
• Cultivate & maintain relationships internally/externally with regular guests, suppliers & staff of the restaurant

REQUIREMENTS

• Good communications skills - possessing a high level of empathy with good listening skills.
• Must possess knowledge in wines or coffee latte art.
• Able to multi-task to lead a team in a fast-paced and demanding environment.
• Good understanding of health, safety, and food hygiene practices.
• Willingness to teach and share professional knowledge with the team.
• Trustworthy, impartial & maintain a high level of discipline & punctuality.
• Pro-active & problem solver.

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Digital Aviation Solutions (DAS) is seeking a highly skilled and motivated Service Account Manager (Non-management position) to join our dynamic enterprise Service Organization based in Singapore. As the Service Account Manager, you will collaborate closely with Customer Success Managers and technical support teams to ensure our customers get full value of the software and support their daily operations for our Crew and Network Operation Management Software (namely, Jeppesen Crew Pairing, Jeppesen Crew Rostering, Jeppesen Ops Control and Jeppesen Crew Tracking). Your role will encompass a comprehensive understanding of Crew and Network offerings, coordinating service deliveries for Crew and Network portfolio.

Key responsibilities:

• Serve as a first level escalation point for customers’ operational support.
• Coordinate service deliveries for Crew and Network Operation Management (Crew & NOM) system support activities. The service delivery activities include but not limited to bug fixes, inquiries, service requests, system monitoring, system migration and change requests.
• Host monthly meetings and provide reports to customer and internal stakeholders on the current overall customer status, metrics, issue resolution, customer escalations, risk management, and internal coordination.
• Identify Risk, Issues and Opportunities related to Crew & NOM system support and drive actions to mitigate risks, resolve issues and capture opportunities.
• Lead the preparation of technical and operational impact analysis for the assigned customers.
• interact with many parts of the organization to understand complex situations and provide answers to the customers.

Work closely with Customer Success Manager to provide inputs to and help execute the system adoption plans.

Act as voice of customers to provide feedback to internal stakeholders which includes but not limited to Product Development, Implementation, Support and Portfolio Management.

Key Skills:

• Critical Thinking: Ability to identify and qualify technical issues, problems, opportunities, and options within the customer's context.
• Communications: Proficient in conveying complex information clearly and concisely. Skilled in presenting to both technical and business leaders.
• Relationship Building: Inspires confidence and trust with customers and internal stakeholders, seeking win-win solutions.
• Project Management: Proficient in RIO management. Effectively balances and prioritizes various tasks, plans, follows up on the planned activities and communicates status in timely manner.
• Team Player: Collaborates closely with other customer-facing roles to ensure customer satisfaction.

Basic Qualifications (Required Skills/Experience):

• Bachelor's degree or higher in a relevant field (e.g., engineering, technology).
• 8+ years working experience including 3+ years of experience in direct customer-facing role.
• 4+ years of IT experiences in (software) project/program management, system design, development, support, integration or consulting.
• Proven track record of managing customer relationships and escalations.
• Experience with high-touch, high-complexity customer relationships.
• Excellent communication, project management, and presentation skills.

Preferred Qualifications (Desired Skills/Experience):

• Knowledge or experience of Airline Flight Operations.
• Knowledge of Boeing Digital Aviation portfolio and services.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 8 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+6 years' related work experience, 8 years' related work experience, etc.)

Other job-related information

• Benefits and pay are determined in line with local labor market practices. This is not an expat assignment.
• Candidates must have authorization to work in Singapore and the Company will not be sponsoring Employment Visas.
• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Diversity & Inclusion Commitment:

At Boeing, diversity, equity, and inclusion are enduring company values. We strive to live these values every day not only because it’s the right thing to do, but because our success depends on it. The company’s commitment to diversity and inclusion means providing a work environment for all employees that is welcoming, respectful and equitable, with opportunities for personal and professional development.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Responsibilities mainly include:

• Manage and execute complete high-end projects for demanding customers in major locations in Asia according to specifics standards and tight schedules.

• Manage sub-contractors on site. Conduct site coordination meetings, quality control and management.

• Be a consultant to customers including design, system selections, programing, and product life-cycle. • Provide and oversee a comprehensive range of after-sales services, including managing service cases, performing routine maintenance, handling power shut-down services, and addressing any other customer concerns.

• Manage LSP and subcontractors for system installation and site related issues.

• Become fully familiar with the BluOcean products and security systems; conduct system staging and in house testing.

• Produce service reports to customers within the expected time.

• Implement security projects with BluOcean standards and work to achieve the highest possible client satisfaction.

• Test and commission system software and hardware.

• Provide technical support to sales team members as required.

• Provide system design and consultation to customers.

• Conduct system training to customers.

• Coordinating with other parties and supporting security equipment installation, testing, commissioning, and system programming, collaborating closely with your colleagues to achieve company objectives and deliver the highest quality of services possible.

• Ensuring that our customers have an outstanding experience with our products and services. • Other duties that might be required from time to time. Site safety supervisory scope (subject to the project needs)

• Inspecting sites regularly to identify and eliminate potential safety hazards.

• Supervising and instructing the construction team as well as subcontractors.

• Educating site workers on construction safety regulations and accident protocol.

• Be the main point of contact with the customer regarding project issues.

• Assist the sales and marketing team to achieve company objectives.

• Provide ideas for improvement.

​Main Qualifications we are looking for:

- Great communicator. Ability to communicate and coordinate among various parties.

- Ability to get things done within a tight schedule.

- Ability to effectively communicate in English.

- Proven Experience managing large multi-site projects involving multiple sub-system and demanding customers.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technical Delivery Manager

Job Requisition Number: JR34856

Job Level: More than 10 Years of relevant experience (L4)

Location: Singapore

Job Objectives:

The GTO Technical Delivery Manager is responsible for delivering IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financials and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Job Responsibilities

Stakeholder and Communications Management

§ Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

§ Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

§ Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

§ Deliver appropriate and effective executive level communication

§ Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

§ Manage a portfolio of complex initiatives that span one or multiple lines of business

§ Full project life cycle ownership to ensure successful project delivery

§ Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

§ Prepare detailed project plan for all phases of the project

§ Ensure assignment of adequate resources to achieve project objectives in planned timeframes

§ Manage the day-to-day project activities and resources and chairs the project management team meetings

§ Understand interdependencies between technology, operations and business needs

§ Manage project scope and changes

§ Act as an internal quality control check for the project

§ Manage ongoing quality control and participate in quality issue resolution

§ Delegate tasks and responsibilities to appropriate personnel

§ Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

§ Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

§ Manage project and change request issues and risks to mitigate impact to baseline

Qualification and Skills required

§ Bachelor’s Degree in appropriate field of study or equivalent work experience

§ Proven working experience in IT project management in a banking environment and in treasury products related.

§ Project Management Professional (PMP) / PRINCE II certification is a plus

§ Murex knowledge is a plus

§ Excellent client-facing and internal communication skills

§ Excellent written and verbal communication skills

§ Solid organizational skills including attention to detail and multitasking skills

§ Ability to multi-task and perform well under pressure.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

About our client

Based in Singapore, our client is a family of brands offering an ecosystem of services around personal mobility. They pride themselves in highly reliable cars with supported maintenance regime. Their story began as a private hire car leasing company to address the needs of the new sharing economy. Their core business has been leasing to ride hailing drivers and they have expanded their services to personal & corporate vehicle leasing, vehicle purchasing and financing.

About the role

As a Corporate Finance Manager with around 10 years' experience, you will be in a crucial role in driving organizational success. This crucial role reports to the CFO.

Responsibilities

• Analyse financial data and prepare reports to assess the company's financial health and performance.
• Evaluating and executing M&A and other investment opportunities, conduct due diligence, financial modeling, and negotiating deals to ensure successful transactions
• Managing the company's capital structure, involves optimizing the mix of equity and debt financing to maintain a healthy balance between risk and return.
• Maintaining abreast of the changing business landscape in order to identify opportunities to drive both organic and inorganic growth.
• Manage relationships with investors and financial institutions, providing them with accurate and timely financial information.

Qualifications

• Bachelor's degree in finance, accounting, or a related field.
• Proven experience in corporate finance or a related role.
• Strong financial modelling skills with expertise in Excel or other financial analysis tools.
• Excellent analytical and problem-solving abilities.
• Knowledge of financial markets and investment strategies.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong attention to detail and a results-oriented mindset.

Only shortlisted candidates will be notified.

The Employer

The employer is the Family Office affiliated to a large and diversified Asian conglomerate with interests in petrochemicals, raw materials, fertilisers and other sectors. The Family Office affiliated to the Group manages a portfolio of global investments covering both Equities and Fixed Income products. To support further expansion of the FO in Singapore, the Group is looking for:

Position: Senior Manager - Investments (Single Family Office)

Job Code: EXP/SMI-FO/SG/0524

Location: Singapore

Responsibilities

Reporting to the Chief Investment Officer, the selected candidate will be responsible for:

• Assisting in building an institutional quality investment portfolio to meet and exceed the risk & return objectives
• Managing an investment portfolio with mixed asset classes
• Conducting research, due diligence, and analysis on investment opportunities across different asset classes in public and private market
• Working closely with the firm’s network of bankers, corporate advisors and lawyers on all potential investments
• Monitoring, reporting, and reviewing performance of existing investments in view of the entire portfolio and asset allocation
• Providing support in devising asset allocation methodologies for the portfolio
• Risk Management. Management Reporting.
• Tracking and monitoring industry trends/developments and performance of the investment portfolio

Requirements

• Bachelor/Master’s Degree in Business/Finance/Engineering from reputed institutions.
• CA/CPA/CFA qualification or MBA (Finance) preferred.
• 10-15 years of relevant experience in research and investment management with banks, family offices, corporate treasury, or buy-side investment firms covering multiple asset classes
• Experience in managing an investment portfolio with mixed asset classes
• Strong fundamental and technical analysis, and critical thinking capabilities
• Familiar with a range of analytical tools, databases, and software relevant for investments and portfolio management
• Strong knowledge in Fixed Income products coupled with some exposure to Equities and other asset classes.
• Hands-on, entrepreneurial and adaptable. Proactive and inquisitive.
• Ability to work independently in a small, focussed in-house team.
• Good English communication and presentation skills.
• Good coordination and follow-up skills.

• Responsibilities
• Manage a portfolio of complex initiatives that span across one or multiple lines of business.
• Assume ownership of topics related to assigned projects for relevant tasks, procedures, regulatory survey/submissions/certification or queries.
• Coordinate one or more teams through brainstorming concepts, documenting clear project requirements, and delivering quality.
• Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Report on project success criteria results, metrics, test and deployment to management.
• Prepare estimates and detailed project plan for all phases of the project.
• Procure/identify adequate resources to achieve project objectives in planned timeframes.
• Act as an internal quality control check for the project.
• Manage ongoing quality control and participate in quality issue resolution.
• Deliver appropriate and effective executive level communication.

Requirements:

• Bachelor’s Degree in appropriate field of study or equivalent work experience.
• 5+ years of project management experience, including tracking and planning projects.
• 5+ years of experience working with business stakeholders within a cross-functional matrix environment.
• Proven ability to demonstrate a drive for results and accountability of business needs.

1. Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments.
2. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language.
3. To prepare sales related report, quotation, monthly billing, updating in system.
4. To act and support local staff as translator to english when receiving call from Japanese clientele.
5. To resolve customer queries, complaints or conflicts.
6. Other affairs - general support to Japanese General Manager.