Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Are you ready to deliver impactful strategies to help ignite love for LEGO in the hearts of kids and adults?

Join our amazing team to support, build and maintain partnerships and bring value to drive the business growth for the Vietnam Market!

Core Responsibilities

Customer management

Partner customers pro-actively to work on joint business planning, promotion and assortment planning. Working on accounts daily with the following main tasks:

• Preparing customer business plans with strategical thinking, Contribution to Trade (CTT) management and trading terms negotiation.
• Partner with trade marketing team for promotion and in-store activities. Measuring promotion effectiveness through consumer sales tracking and analysis.
• Prepare and participate in customer meetings, including a great deal of Excel and PowerPoint work.
• Preparing monthly reports, customer scorecard, P&L, by theme and by store detail analysis.
• Conducting regular store visits which include the preparation and analysis of planograms.

Demand Planning and Forecast Process

Responsible for driving the Launch and Promotions planning, sales forecast and space planning in stores. Conducting demand analysis and managing channel flow casting and exit strategy with customers.

Collaboration with Marketing

Actively involved in Key Account Manager (KAM) internal meetings and regional direction follow-ups. Act as a sparring partner for the India and Emerging Asia (IEA) marketing team to leverage regional and global campaigns in Vietnam.

Play your part in our team succeeding

The Vietnam market is a part of BU IEA and is a distributor market managed by a KAM in Singapore.

The business in Vietnam including operations, e-commerce, marketing, and finance is fully supported from our central office in Singapore.

This role is based in Singapore and will report directly to General Manager of BU India and Emerging Asia. You will be responsible for distribution, sales and merchandising of the LEGO brand for Vietnam.

Do you have what it takes?

• Solid customer facing key account management experience, preferably within MNC’s in the packaged goods industry.
• Strong salesperson with hands on experience of successful negotiations & delivering multi-year account improvements. Needs to express a genuine interest and motivation to build long-term win-win relationships with customers.
• Commercial & Entrepreneurial acumen; able to analyze market and customer information turning them into insights. Able to identify business opportunities both with short- and long-term impact.
• Strong collaboration and communication skills.
• Operational knowledge of the Vietnam market
• Ability to handle complexity. High level of resilience, adaptation and agility.
• Regular travelling to Vietnam and possibly other distributor markets.

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

You will be working with a Germany based electrical manufacturer. They have presence in more than 40 countries. You will be managing the regional customer service.

Job Scope:

• Develop and execute a comprehensive customer service strategy for the Asia region aligned with the company's overall business strategy.
• Monitor and analyze customer feedback and current processes for areas of improvement; implement action plans and allocate resources accordingly.
• Set and approve targets for the functions within the Asia customer service hub, ensuring their achievement.
• Manage the customer service organization to deliver outstanding service, meeting or exceeding customer commitments.
• Provide regular reports on customer service performance to senior management and handle escalations.
• Ensure compliance with relevant regulations and standards related to customer service.
• Collaborate with Frontline Sales to identify and capitalize on cross-selling and upselling opportunities.
• Lead the customer service team through coaching and performance management to foster a positive environment, encouraging employee retention and satisfaction.

Requirements:

• Preferably 10 years of experience in B2B customer service, preferably in manufacturing or trading industry
• Preferably 3 years of customer service team management experience, covering multiple countries

EA Licence: 17C8713

Job Responsibilities

• Effectively managing and developing of new state based key accounts
• Work with Regional Key Account Manager/Sales Manager and the Sales team on all key account related matters
• Build strong rapport with key account customers and its stakeholders to ensure successful execution of sales and activities
• Achieve the assigned and agreed KPIs
• Responsibilities include, but not limited to, timely preparation, handling and submitting of tenders based on information obtained from site inspection/survey and configuration of truck specifications based on tender requirements
• Plan and execute business development strategies in expanding the existing key accounts list
• Effectively managing and developing of Singapore based key accounts
• Establish and continuous update a development plan for selected key accounts
• Be conversant and knowledgeable on all existing and forthcoming Linde equipment specifications, features, functions, benefits and unique selling points
• Diligently communicate with stakeholders across departments in a formal manner and participate in meetings where required
• Provide point of contact for designated existing customers and targeted new potential customers
• Minute monthly / quarterly meetings with allocated customers and promptly updating of minutes into CRM system
• Follow-up on all sales and profitability opportunities till closing
• Weekly/monthly reporting of account activities/forecasting in achieving revenue targets
• Comply with company policies and uphold company values
• Any other adhoc duties as required

Job Requirements

• Min 2 years of relevant experience
• Experience in handling tender documents
• Hands on experience in using CRM system
• Highly dependable and able to work independently
• Teamplayer is a MUST
• Self-motivated and results oriented
• Have excellent communication skills
• Willing to work at Loyang Way area

1)Proactively communicate with existing customers and engage with potential customers with a clear and concise understanding as you identify business needs and develop customer-unique strategies and solutions.

2)Proactively coordinate internal resources and external vendors to deliver solutions with a clear vision and concise presentation of internal and external sales pitches to achieve customer buy-in and success. 3)Deep understanding of customer needs, create customised business solutions that take into account the obstacles faced by customers and communicate effectively with customers and external or internal forces to achieve set goals effectively. 4)Acquired the ability to build strong relationships internally with team members and externally with stakeholders and external vendors to understand how to work together to achieve goals. Individuals must be able to negotiate and successfully conclude contracts with customers effectively. 5)Comprehensive and accurate analysis of market data, including segments such as customers, competitors, competitive analysis, market opportunities, threats, strengths and weaknesses of our organization to understand our position and plans and create stronger connections. To build and improve our competitiveness, promote organizational growth and facilitate entry into new markets with competitive potential.

6)Actively participate in strategy development and identify trends and insights to optimize performance.This is done by taking ownership of marketing channels and improving marketing through developing promotional materials, websites, and other campaigns to reach a more extensive audience base.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

ABOUT US

Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are.

There’s nothing that excites us more than making a positive difference in people’s lives.

We stand for diversity, empowering people of all backgrounds to express their individual style and make their mark on the world.

We deliver the trends of the moment in womenswear, menswear and accessories, and inspire our community to have fun with it.

ABOUT THE ROLE
We are looking for an energetic and outcome-oriented Country Brand Manager to oversee our Retail, Visual Merchandising (VM), and Merchandising operations across Asia. This crucial position is located in Singapore and directly reports to the General Manager of Retail. If you possess strategic thinking, a love for retail, a commitment to delivering outstanding customer experiences, and a drive for achieving business success, we encourage you to reach out to us.

Leadership and Strategy:

Lead and inspire Retail, VM, and Merchandising teams to achieve financial and operational objectives.

Stay informed about current trade trends and future plans to maximize commercial outcomes in the market.

Actively participate in brand milestones, contributing to the execution of the brand strategy in the market.

Share valuable insights on product, customer response, and competitor activity with the brand to inform strategic actions.

Operational Excellence:

Manage and control local stock, allocating inventory to drive sales, minimize dilution, and maximize gross profit.

Drive an engaging and consistent customer experience and VM presentation in line with brand strategy and market standards.

Ensure alignment with the COG Way, embedding a culture of excellence and product ambassadorship within the team.

People Development:

Build a community of engaged team members and leaders focused on wellness, engagement, and high performance.

Develop and mentor team members to build bench strength for succession planning across the organization.

Set expectations, review performance, provide feedback, and follow up using the group performance framework.

SKILLS & EXPERIENCE

Proven experience in retail operational leadership or similar role

Strong organizational, strategic and leadership skills – you value the details in all that you do.

Commercially astute – you know the value of experiences and services; you can confidently negotiate and manage suppliers and you are adept at budgeting and P&L management.

A natural collaborator – you can rally a team against a goal and lead them to execute with excellence. Team management and leadership skills.

Advanced knowledge of Microsoft packages.

Excellent communication and interpersonal skills.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• 50% team member discount.
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Competitive salary packaging – ensuring we are constantly benchmarking to industry
• An Employee Assistance Program for you and your family.
• Parental leave support for mums and dads.
• Attraction tickets and fitness activities at subsidized cost.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

Think you are up to the challenge of redefining and enhancing customer experiences? More than customer service, customer experience is all the ways a customer interacts with your brand. Be a game changer in healthcare today.

Smilepoint is a progressive dental healthcare group in central Singapore with the flagship practice at Holland Village.

Operations

To run healthcare service operations

Lead front office team to improve internal processes and customer experience

Patient Experience

Propose improvements & innovation in design for service operations

Customer experience mapping

Team Management

Conduct staff training for new and existing staff

Assist in HR processes – recruitment, on boarding

Performance management

Requirements:

Diploma or Degree in Hospitality / Customer experience

Strong organizational skills with a problem-solving attitude

Excellent written and verbal communication skills

An excellent competitive salary and benefits package is available to the right candidate.

As a Duty Manager, you will assist the Department Head in the daily operations of Front Office, deliver service excellence to customers and maximize room revenue, in line with the hotel’s operating standards and policies.

Responsibilities:

- Supervise the daily operations at Front Office and resolve issues efficiently

- Deliver courteous service and assistance to hotel guests

- Manage booking channels and maximize room revenue

- Lead and guide junior team members

- Respond to emergencies, such as fire alarm, power failure, computer and medical attention and coordinate with respective departments.

Requirements:

- Good leadership and decision making skills

- Good communication & people skills

- Proactive team player

- Minimum 2 years’ experience in a similar capacity in the hospitality industry

- Shift work (1 to 2 night shifts monthly)

Responsibilities

• Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc.
• Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback
• Acquire new sales leads/ prospects and establish new accounts to grow account/ client base
• Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Achieve various monthly sales targets set to meet overall cluster budget
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and long overdue

Requirements

• Diploma or Degree in Sales and Marketing
• At least 3 - 5 years of relevant experience in hospitality industry
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment
• Self-motivated, team player, result oriented individual with strong business acumen

This position reports to Programme Director, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Development and Management:

· Project manage the development of courses for learning and development programmes for legal industry professionals

· Conduct learning needs analysis and support industry engagement to produce course curriculum and courseware

· Coordinate with subject matter experts, curriculum specialists and other contributors to deliver course materials

· Provide other programme support through research, outreach and engagement of legal community

(B) Course Facilitation and Training:

· Implement various learning methods, including e-learning courses, coaching, job-shadowing, and workshops.

· Assist in facilitation of onsite courses and asynchronous learning.

(C) Programme Administration:

· Supervise staff and operations to ensure adherence to accreditation standards and Skillsfuture Singapore funding requirements

· Design and manage internal operational processes for course administration.

· Track and manage budgets for learning and development programmes.

· Negotiate contracts and maintain relationships with vendors, consultants, adjunct faculty and content licensors.

· Manage the learning management system and other technology solutions used for programmes. Coordinate with technology team for enhancements and any required integrations with internal and external IT systems.

· Plan and coordinate events or activities relating to the programme, such as mentoring sessions, guest speaker sessions, etc.

· Supervise administration of course funding and subsidies.

(D) Programme Marketing:

· Participate in promotion and outreach efforts to drive registrations for programmes.

· Work with internal marketing team for producing marketing collaterals and social media assets.

KEY SPECIFICATION

· A good degree from a recognised university with at least 6 years’ relevant experience in adult education, learning & development or curriculum development. Law degree preferred.

· Experience in continuing legal education, legal knowledge management would be an advantage.

· Familiarity with Skillsfuture Singapore frameworks, processes and funding administration preferred.

· Experience in planning curriculum and designing/managing learning and development programmes would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful, creative and organised.

· Able to engage confidently with members of the Judiciary and legal community

· Experience with using learning management systems or other legal technology solutions would be an advantage.

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

This position reports to Senior Director, Learning & Professional Development.

KEY RESPONSIBILITIES

· Plan and execute the development and set-up of a new certification programme, ensuring all deliverables are achieved within scope, schedule and budget.

· Lead and arrange project meetings and stakeholder engagements.

· Monitor and track project progress and prepare regular progress reports to ensure alignment to programme objectives and plans.

· Manage project budgets, expenses and resources, in consultation with Learning & Professional Development team members.

· Coordinate and collaborate with cross-functional teams (including IT, corporate services, operations) and external consultants for achievement of project deliverables.

· Identify project risks and develop mitigation strategies.

· Ensure project documentation and records are kept up-to-date.

KEY SPECIFICATION

· A good degree from a recognised university with at least 4 years’ relevant experience in project management of cross-functional projects.

· Project management certification (e.g. PMP) preferred.

· Experience in adult education industry or legal industry would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful and organised.

· Able to engage confidently with members of the Judiciary and legal community.

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

 I partner with store teams to execute the Brand VM framework, whilst protecting best sellers and customer experience.

 I train retail teams to execute the VMD and inspect execution.

 I identify key looks on the street, adapting in store execution to deliver newness and reflect the local customer.

 I live in stores, provide feedback and implement action plans to deliver VM directives and drive sales.

 I assess store needs and use my judgement to make locally-relevant decisions that maximise sales.

 I manage and execute VM event set-ups in store.

 I deliver the monthly visual set in line with the brand plan and milestone calendar, staying disciplined to the VM directive.

 I train and coach others to deliver store presentation within the VM framework.

 I inspect execution of trade actions.

The Senior/IT Manager is responsible and accountable for the smooth running of the organisation’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our company’s technology needs. The successful candidate will be appointed as the Data Protection Officer, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments.

Job Description

• Oversee and manage the technological infrastructure (networks and computer systems) in the organisation and plan the technology roadmap to ensure optimal performance
• Oversees IT infrastructure and IT security including data protection and cloud management in HQ and its group of hotels
• Review and negotiate hardware/software contracts/licensing issues including such renewals; collaborate with business partners or external vendors to troubleshoot, analyse and resolve critical technical issues as when necessary
• Strategize, plan, recommend and execute new digital or technology tools/projects to improve organisation processes and increase productivity
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Work with all level of staff within the organisation to troubleshoot and resolve IT related issues

Job Requirement

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry with 3 to 5 years of experience at management level
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Good working knowledge of network hardware; routing protocols; firewalls administration; remote access; VPN; Microsoft 365, Netsuite; Opera and customised in house hotel management system
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

• Responsible for the smooth running of banquet operations.
• Ensure set-up is in accordance to the guests' requirements.
• Provide excellent customer service to guests.
• Check and ensure that all operating supplies are well-stocked and sufficient to run operations.
• Attend pre-function meetigns with the event organisers, disseminate information and changes to colleagues and relevant departments.
• Provide training to team members and casual labour on banquet operations.
• Enforce and uphold high standards of hygiene.
• Reporting to Banquet Operations Manager

Only shortlisted candidates will be contacted.

• Collaborating with relevant parties to create a budget.

• Overseeing money handling, accounting, and bank processes.

• Employing strategies to ensure the company’s growth.

• Implementing plans to address stock losses and theft.

• Employing means to control company costs.

• Generating financial reports.

• Conducting performance reviews judiciously and motivating staff.

• Effecting better business practices.

• Managing marketing initiatives.

• Maximizing operating potential to exceed customers’ expectations and company goals.

Tax Manager (Singapore Country Role - Compliance )

Our client is a leading logistics brand that is globally headquartered in Europe but is regionally headquartered in Singapore.

This role is going to manage Singapore tax compliance on GST, WHT, Direct and corporate taxes. You would be reporting into the Finance director for Singapore who manages 3 legal entities.

Responsibilities:

• Prepare the filing of GST, VAT, WHT, and CIT returns in accordance with statutory deadlines, ensure timely filing of all required deliverables; (ACAP)
• Prepare monthly, quarterly and annual tax provision; address and resolve any issues that arise during the tax preparation process.
• Manage tax queries and handle tax audits conducted by the tax authorities.
• Respond to information requests for external and internal audits.
• Monitoring existing tax incentives requirement, including EDB grant submission and audit.
• Assist in preparation of local Transfer Pricing Documentation.
• Handle ad hoc tax related projects as assigned from time to time.
• Managing withholding tax and corporate tax filings
• Overseeing income tax and handling queriers related to it.

Requirement

• Bachelor of Accountancy, Finance, or relevant discipline, preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm plus commercial experience within logistics, e-commerce or freight forwarding industry.
• Must be familiar with Singapore Tax laws and guideline
• Possessing an accreditation by SCTP will be an advantage, e.g. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)
• Working 5 days a week from the office in Tampines
• Great work life balance
• Harmonious and healthy work culture.

Singapore Citizen or PR only!

WHAT’S THE JOB?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Experience Executive, you will not only be the person they rely on to handle transactions, taking care of the Guest Experience Ambassador, offer local insights and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller. Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Club InterContinental Manager.
• Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
• Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops and oversees Guest Experience Associates, mentors and coaches Associates functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Basic Front Office Opera PMS knowledge
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

Job Roles and Responsibilities

1. Follow up with HR on payroll data provided
2. Administer OT payrun
3. Administer month end payrun
4. Submit CPF reports
5. Compute final settlement for resignees
6. File IR21 tax for work pass holders
7. File IR8A tax for locals
8. Submit maternity, paternity, childcare leave and NS claims
9. Process petty cash
10. Generate GL file from Payroll system for month end accounts closing
11. Coordinating with various departments, such as HR, finance, and accounting, to ensure that all payroll information is up-to-date and accurate
12. Ensuring compliance with relevant regulations and laws related to payroll processing, such as tax laws and employment regulations
13. Conducting regular audits and reviews of the payroll process to identify any errors, discrepancies, or potential issues and taking corrective actions as necessary
14. Experienced in OT calculation and knowledge in shift setup
15. Manage complex payroll – with blue collar and various shift patterns
16. Staying up-to-date with industry trends and best practices related to payroll processing and administration

Pre-Requisitions

1. Degree in Human Resources/Administration/Finance or its equivalent
2. Min 5 years of payroll and benefits administration experience
3. Familiar with relevant regulations and laws related to payroll processing, such as CPF, Tax laws and employment regulation.
4. Handle huge volume of payroll transaction and complete within deadline
5. Good knowledge of HRIS systems (especially Timesoft) is an added advantage
6. Familiar with shift pattern set-up and overtime calculation in Time Attendance System
7. Strong team-player who can establish positive relationships and work effectively and collaboratively with individuals across all levels
8. Good interpersonal skills
9. Good with numbers, with an eye for detail
10. Good verbal and written communication skills

Roles & Responsibilities

We are looking for an individual with relevant experience managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results.

You should have a proven ability to maximise profitability. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.

If you like sharing responsibility, developing both professionally and personally, and wants to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world.

Job Description

You will support the Store Manager in the effective running of the store by delivering enhanced sales performance, ensuring excellent customer service delivery and ensuring that daily duties are performed by the team in a positive atmosphere.

Key Responsibilities:

• To ensure an excellent level of customer service is provided in the store

• To plan, apply and monitor the required measures in order to reach and exceed sales targets.

• To analyse and review management indicators and costs in order to improve them.

• To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability.

• To be familiar with the collection, and control and manage the stock to maximise sales.

• To act as a role model and promote effective communication within the team.

• To recruit, train and ensure the seamless integration of the new employees

• To lead and motivate the team, ensuring the development of staff potential.

• To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs.

• To ensure the optimal management of personnel administration duties

• Collaborate with the business development team to offer practical engineering solutions by evaluating the design and installation of existing building energy systems, including chillers, heating, industrial compressed air systems, ACMV, lighting, and plug load management. 
• Develop plans for energy performance improvement to achieve cost and energy savings for building owners.
• Work closely with internal stakeholders to gather technical requirements for preparing submission proposals that support the business development team in successfully bidding on and securing energy improvement projects.
• Establish and cultivate extensive relationships with customers and authorities through networking efforts.
• Identify and address problems and challenges faced by potential clients, developing innovative solutions in collaboration with internal engineering teams, external vendors, and service providers.
• Propose Energy Efficient solutions to clients, including detailed operating and life cycle cost analyses (ROI).
• Offer technical support and assist in addressing tender and bid queries.
• Conduct training sessions to impart knowledge to internal employees and external partners.
• Contribute to the entire lifecycle of B2B projects, from specification-in to bidding and installation.
• Provide crucial information to the sales team to enhance their efforts in securing projects.

Requirements:

• Holds a Bachelor degree in Engineering and possesses a minimum of 10 years of work experience in the Energy industry or related fields.
• Holds certification as a Certified Green Mark Manager (GMM) or Singapore Certified Energy Manager (SCEM).
• Demonstrates strong technical knowledge, with a minimum of 3 years of experience in managing the operation and maintenance of HVAC systems in large-scale commercial or industrial buildings.
• Experience in energy audits and managing chiller system retrofitting projects is advantageous.
• Possesses good knowledge and experience in ISO 50001 energy management system and BCA GM scheme.
• Familiarity with the principles of design, construction, engineering, and building regulations.
• Proficient in Microsoft Office and data analytics software.
• Knowledge of Autocad, BAS controls, Machine Learning, and/or AI programming languages is an added advantage.
• Certified Energy Auditor certification is preferred.

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661