This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

ORGANIZATION OVERVIEW

Special Olympics International (SOI), headquartered in Washington, DC, is a global non-governmental organization founded on the belief that persons with intellectual disabilities learn, enjoy, and benefit from participation in year-round individual and team sports training and competition. Today, more than 6 million children and adults with intellectual disabilities participate in over 100,000 games and competitions in over 190 countries. The Asia Pacific Region consists of 35 countries from Japan, Afghanistan, South Asia, Southeast Asia, Australia, New Zealand and the Pacific Islands.

POSITION SUMMARY

The Finance manager reports to the Director of Finance and will be responsible for all accounting transactions, finance month end close, financial data analysis, and all financial compliance activities of the organization. The role will also support the Director of Finance in all bank transactions, bank account management and cash forecasting. This is a replacement role in the finance and admin function of Special Olympics Asia Pacific. We are looking for an experienced and versatile individual keen to grow in the role and with a growing organization, who is hands on, an independent and team worker, and capable of operating across a broad spectrum of responsibilities.

PRIMARY RESPONSIBILITIES

The responsibilities of the Finance manager include, but are not limited to:

Finance

• Manage all invoices, receipts, payments and other financial transactions
• Recording of financial transactions.
• Cash management.
• Financial reporting and analysis.
• Assist in budget planning, forecasting and budgetary controls.
• Financial data analysis and cash forecasting to support decision making.
• Identify, rollout and upkeep of metrics on the key performance and compliance indicators of the organization.
• Identify and improve on internal processes.

Compliance

• Ensure compliance to Special Olympics policies and procedures, and all regulatory requirements and audits the organization is subject to. Remain current with and report out on changing regulations in the non-profit sector.
• Review and update existing financial and other policies impacting compliance with internal and regulatory requirements.
• Support the Annual Financial Audit.

Others

• Provide grant management support in the areas of grant governance & compliance, grant process improvements and grant reporting.
• Develop & update internal policies and procedures to support the grants compliance program; and build & introduce replicable processes for grant reviews.
• Ad hoc management and administrative support.

Required Qualifications:

• Accounting qualification or equivalent with relevant experience of not less than 10 years directly related to the duties and responsibilities mentioned.
• Strong attention to detail and willingness to be hands-on as required, along with skills in organization, time management and prioritization.
• Demonstrated ability to communicate effectively, including compliance policies, procedures and complex concepts, to a culturally and professionally diverse range of stakeholders.
• Proficiency with Microsoft office applications (Excel, Word, Outlook, PowerPoint) and strength in learning new technologies and programs.
• Ability to work independently, as well as in a group.

Desired Qualifications:

• Not less than 10 years of finance experience supporting a business or non-profit organization
• Grant management or project management experience.
• Navision accounting software or similar accounting software.
• Experience working in a regional or global landscape.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients with the execution muscle they require to enhance performance and increase profitability.  VMS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs).  As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, VMS helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.

What a VMS Manager, VCA does at Visa:

Reporting into the Head of Visa Consulting and Analytics – Singapore and Malaysia.  The Manager will provide end to end enablement support for Singapore and Malaysia managed services projects focused on helping our clients drive value from their Visa product portfolios. You will play a key role in scaling VMS services and develop go-to-market plans in collaboration with subject matter experts from around the organization. To succeed in this role you will need to excel in project management and managing internal and external stakeholders and fostering cross-functional collaboration.

Key Responsibilities include:

• Able to shape initial proposed solution for complicated opportunities.
• Able to lead the delivery of a small project or a team in a complicated project with support from internal resources and external vendors.
• Defining the scope, understanding clients’ objectives, framing the problem or opportunity.
• Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information.
• Synthesizing analysis to determine gaps, issues, opportunities.
• Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
• Integrating VMS team members into client teams and connecting team members to the broader Visa team

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

JOB DESCRIPTION​

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​

• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

As a Digital Manager at our media agency, you will be at the forefront of client engagement, leading conversations and crafting comprehensive digital strategies that span from upper-funnel brand awareness to bottom-funnel lead generation. Your role will encompass overseeing strategy implementation and providing guidance to our planning team, ensuring seamless execution aligned with client objectives. Your expertise will be pivotal in driving tangible results for our clients across all stages of the marketing funnel.

Key Responsibilities & Expectations of a Digital Manager/ Senior Digital Manager:

1. Client Engagement and Strategic Planning:
   • Lead client discussions on digital, consumer & CRM journey, understanding their business goals, target audience, and competitive landscape.
   • Lead on day to day running of the account with clients & agency partners
   • Develop end-to-end digital strategies that encompass upper-funnel awareness and consideration activities through to bottom-funnel lead generation and conversion.
   • Act as a strategic partner to clients, offering insights and recommendations to optimize digital performance and achieve desired outcomes.
   • Support the Associate Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship).
   • Drive relationships at the appropriate levels of our client organizations.
2. Multi-Funnel Digital Strategy Development:
   • Craft tailored digital strategies for each stage of the marketing funnel, utilizing a mix of channels such as social media, search, display, programmatic, 3rd party publishers/platforms etc.
   • Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social etc
   • Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts.
   • Recommendation to client to develop compelling creative assets and messaging that resonate with target audiences at each funnel stage.
   • Implement lead generation tactics and conversion optimization strategies to drive qualified leads, maximize conversion rates, lower CPL/CPA etc with planner and performance specialist.
3. Implementation Oversight:
   • Oversee the execution of digital campaigns, ensuring they are implemented effectively and aligned with strategic objectives.
   • Monitor campaign performance closely, analyzing key metrics and KPIs to identify optimization opportunities and drive continuous improvement with planner and performance specialist.
   • Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives and ensure seamless campaign execution across all channels and touchpoints.
4. Team Leadership and Mentorship:
   • Provide leadership and guidance to the planning team, empowering them to excel in digital strategy development and execution.
   • Foster a collaborative team environment, encouraging creativity, innovation, and knowledge sharing.
   • Conduct training sessions to enhance the team's digital expertise and keep them updated on industry trends and best practices.
   • Able to organise and delegate, sensitive to needs & problems of reporting staff – works across buying and planning issues.
5. Performance Analysis and Reporting:
   • Develop comprehensive performance reports, analyzing campaign effectiveness and ROI across all funnel stages.
   • Present findings to clients in a clear, compelling manner, providing actionable insights and recommendations for optimization and future strategy.
   • Stay informed about industry trends, emerging technologies, and best practices in digital marketing, incorporating new insights into strategy development and implementation.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

The Global Marketing Manager will help lead the marketing vision, strategy, and development for PSI CRO, championing the brand through digital, traditional, and experiential efforts. They will help connect sales efforts with digital intelligence, bolster patient enrollment with cutting-edge technologies, collaborate on employment branding, and help direct new efforts toward communicating our company’s unique culture and narrative across the globe.

This dynamic role will report directly to the Senior Director of Global Marketing and be a part of all Marketing elements within the department: internal, external, sales, and client-facing work. A fast-paced position, it requires excellent interpersonal skills, the ability to think on your feet, and a deep well of new ideas. This rapidly growing team functions as an agency within the company, and has both internal and external clients, so it’s essential that the right fit is comfortable wearing many hats but simultaneously understands both their own values and the company’s culture.

RESPONSIBILITIES

• Oversee global account-based marketing and strategy
• Work closely with Business Development on sales support initiatives
• Manage and maintain PR contacts in industry/paid advertisements/placements
• Help develop content marketing strategy in support of sales and marketing
• Prioritize engagement with key audiences – HCPs, patients, prospective clients, clients
• Ensure industry and GDPR compliance across all digital channels with web development
• Write/create, editorial content for publications, including interviews, social media content, video, essays, email
• Maintain high attention to detail to ensure accuracy and consistency among all content
• Work closely with talent acquisition team to maintain employment branding standards
• Develop social media strategy across channels, both for company brand and sales
• Assist in client-facing digital initiatives, branding, and recruitment initiatives
• Perform market research (both real-time and traditional) on a regular basis

Working hours

• 5 days work week, fix off on Sun and rostering off day on Sat, Tue, Wed or Thu
• Working hours: 8.30am to 6pm
• Overtime work when required
• Working Location: Changi Cargo Agents Megaplex 1

Job Scope

• To monitor closely assigned customers’ inbound shipments
• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival
• Update customers promptly of delivery date and if any irregularity to inform them
• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance
• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

Job Requirements

• Must be familiar with Microsoft Word and Excel
• Must be able to work independently
• Must be able to converse in English fluently through email and phone
• Must possess a sense of urgency and responsibility in work
• Outgoing personality
• Willing to learn with good attitude
• Prior work experience in this industry is not required, but will be advantageous if have

• Up to $7000 + Performance Bonus
• Central near MRT Station
• Responsible to handle SME Loan

Responsibilities:

• Analyzing financial statements, credit reports, and other relevant data to evaluate creditworthiness.
• Identifying potential risks associated with extending credit by reviewing payment history, financial stability, industry trends, and economic conditions.
• Developing and implementing credit risk policies and procedures to ensure effective risk management across the organization.
• Utilizing credit scoring models to make informed lending decisions.
• Monitoring and managing the credit portfolio to identify emerging risks and assess performance.
• Ensuring compliance with regulatory standards such as Basel III.
• Communicating credit risk assessments and recommendations to senior management and stakeholders.
• Making credit decisions, setting credit limits, and negotiating credit agreements.

Requirements:

• Bachelor's degree in finance, economics, or accounting.
• Minimum 8 years of experience in credit risk analysis, underwriting, or portfolio management.
• Strong analytical skills for evaluating financial data and risk factors.
• Solid understanding of financial principles and credit risk metrics.
• Familiarity with credit risk management concepts and regulatory requirements.
• Effective communication skills for presenting recommendations and collaborating with teams.
• Attention to detail for accurate credit assessments and compliance.
• Strong decision-making skills to align lending decisions with the organization's risk appetite.
• Proficiency in relevant credit analysis and risk modeling software.
• Demonstrated integrity and ethical conduct in decision-making.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Joining the Dailymotion sales team means taking an active part in creating value for the company by helping to roll out premium advertising campaigns on our video catalog.

The Sales Manager is a highly visible and strategically important role at Dailymotion. We are looking for an individual whose digital media experience has given her or him a keen understanding of digital media, a mastery of the full programmatic supply chain, and a network of agency relationships in Singapore

Your key focus will be to develop the  buy-side relationships, particularly agencies, brands and demand side platforms (DSP’s), develop the business on your scope and participate in driving agency revenue uplift for the market. You will also participate in generating new client relationships to fulfil their business needs and optimise their investment potential for our portfolio of publishers.

You will be tasked with engaging senior to mid-level executives at the global media agency networks, advertisers and brands and challenging their current assumptions, and participate in developing new partnership and innovation ideas. Successfully doing so requires a strategic, collaborative thinker and doer, who can bring in other Dailymotion directors, executives, and subject-matter experts as needed.

Responsibilities:

• Grow relationships with Dailymotion’s demand partners including Agencies, Clients and Trading Desks in Singapore
• Participate to the definition and implementation the sales strategy for agencies and advertisers across Southeast Asia & Korea region
• Develop a culture of collaboration and accountability across the team
• Travel as necessary in support of business objectives (prospect/client meetings, conferences, internal meetings)

This position will require frequent and meaningful interaction peers in other offices and Dailymotion leadership. To be a leader in this environment will require the ability to quickly connect the dots between all functions and possess a deep understanding of Dailymotion’s technology, service offerings, and capabilities.

Principal accountabilities

• Work with the market and internal stakeholders to support the growth of OTC financial products and liquid exchange contracts for commodities referenced on Fastmarkets prices in agriculture, pulp, paper, wood products and metals, minerals and mining
  • The current priority will be to focus on agriculture, specifically energy transition markets that include biofuels and also battery making raw materials
  • Understand and keep up to date on the competitive landscape and contribute to the actions and to the tactical plans to overcome these challenges
  • Develop and maintain deep relationships with key stakeholders within partner accounts in the financial landscape
  • Promote the financialization of Fastmarkets prices
  • Manage commercial negotiations with exchange partners
• Promote price adoption across all the markets we have prioritised through
  • Assessing supply chains to identify key customers
  • Contacting and engaging with these customers alongside editorial and sales teams
  • Leveraging the support of marketing and product
  • Developing mid-senior relationships in named accounts responsible for pricing decisions and trading desks
  •  
• Ensure that we are maximising long-term commercial opportunities by
  • Market sizing to identify new growth and emerging markets for coverage
  • Assessing the financial opportunities that are incremental to existing plans
  • Working with marketing and product on go to market strategies
  • Influencing editorial coverage

The Team:

The Asia Pacific Customer Success Delivery Team, part of the Customer Success Organization, is chartered with driving consumption, adoption, and customer satisfaction, ultimately helping our customers realize maximum business value from their investment in the ServiceNow platform.

The Role:

As Vice President of Customer Success Delivery – Asia Pacific, you will define and execute the full Customer Success strategic vision across all Asia Pacific and be responsible for leading an organization of Customer Success Managers, Success Architects, Platform Architects, and partnership with Support Account Management.  You play a pivotal role in ensuring our customers' success by ensuring that ServiceNow delivers exceptional customer experiences, fosters long-term relationships, and accelerates value realization across our customer base. You will collaborate closely with cross-functional teams, including sales, product management, customer support, value management, strategic customer programs, and engineering, to ensure the seamless adoption and ongoing satisfaction of our customers.

This is a strategic leadership position that requires a strong understanding of—and experience in—Customer Success in the software industry and demonstrated ability as a leader who can be a trusted advisor to key internal Executive stakeholders as well as with C-level client executives, including the world’s largest enterprises. The ability to build and manage high-performing teams in a fast-paced environment is also critical.

Responsibilities:

Strategy and Leadership:

• Develop and execute a comprehensive regional strategy for customer success and value acceleration, aligned with the organization’s vision and objectives.
• Responsible for the talent acquisition of Customer Success resources regionally, aligning to organizational shape goals as well as the creation, planning, and support of talent management.
• Build a high performance, diverse team including all aspects of employee performance management, such as hiring, career development, performance reviews, individual development plans, guidance, and mentoring.
• Foster a customer-centric culture within the organization, emphasizing the importance of customer satisfaction, retention, and advocacy.

Customer Success and Engagement:

• Define and implement best practices for customer success, including onboarding, adoption, training, and ongoing support to ensure customers derive maximum value from our solutions.
• Accountable for defining and delivering operational excellence and delivering results against KPIs (e.g., technical health, product adoption, NPS, Impact ACV targets, Customer Success/Impact renewal) for success resources regionally. These KPIs have a material impact to overall company ACV growth.
• Drive proactive customer engagement initiatives, such as business reviews, executive sponsorships, and customer advisory boards, to strengthen relationships and identify opportunities for growth.

Value Acceleration and Solution Delivery:

• Collaborate closely with sales and product management teams to ensure seamless solution delivery, including scoping, implementation, customization, and integration of our solutions.
• Ensure execution of the Customer Success Strategy, optimizing the delivery of Customer Success KPIs, Quality Assurance, and the profitable delivery of customer engagements
• Drive value realization initiatives, working closely with customers to understand their business objectives and align our solutions to deliver tangible outcomes.
• Own the post sales executive customer relationships for Customer Success, including resolution of escalations.

Cross-functional Collaboration: 

• Collaborate with sales teams to drive revenue growth by identifying expansion opportunities within the existing customer base and ensuring high renewal rates.
• Collaborate with Services Sellers to convert legacy customer success packages to new Customer Success offerings.
• Develop relationships with internal cross-functional leaders, including the Customer Outcomes (consulting services or partner) GEO leaders, ServiceNow Impact business unit and ServiceNow product and support organizations, where alignment on strategy and delivery is a must.
• Work closely with marketing teams to develop customer advocacy programs, case studies, and success stories to showcase the value we deliver.

**Job Title: Cafe Manager**

**Job Description:**

The Cafe Manager is responsible for overseeing the day-to-day operations of the cafe, ensuring smooth functioning, exceptional customer service, and profitability. This role involves managing staff, maintaining quality standards, and fostering a positive working environment.

**Responsibilities:**

1. **Staff Management:** Recruit, train, and supervise cafe staff, including baristas, servers, and kitchen personnel. Schedule shifts, assign duties, and provide ongoing guidance and support.

2. **Customer Service:** Ensure that customers receive excellent service at all times. Address customer inquiries, feedback, and complaints promptly and professionally.

3. **Inventory Management:** Oversee inventory levels, place orders for supplies, and manage stock rotation to minimize waste and ensure freshness. Monitor food and beverage costs to optimize profitability.

4. **Menu Development:** Collaborate with the culinary team to develop and update the cafe menu, considering customer preferences, seasonal availability, and cost-effectiveness. Introduce new items and promotions to attract and retain customers.

5. **Quality Control:** Maintain high standards of food and beverage quality, presentation, and consistency. Conduct regular inspections of food preparation areas, equipment, and service areas to ensure compliance with health and safety regulations.

6. **Financial Management:** Develop and manage the cafe budget, including revenue targets, expenses, and profit margins. Analyze financial reports, identify areas for improvement, and implement cost-saving measures where possible.

7. **Marketing and Promotion:** Plan and execute marketing initiatives to drive customer traffic and increase sales. Utilize social media, email marketing, and other channels to promote special events, promotions, and loyalty programs.

8. **Compliance:** Ensure compliance with all relevant health, safety, and sanitation regulations. Stay informed about industry trends, best practices, and legal requirements to maintain operational compliance.

9. **Stakeholder Relations:** Build positive relationships with suppliers, vendors, and other stakeholders to negotiate favorable terms and maintain smooth business operations.

10. **Performance Evaluation:** Conduct regular performance evaluations for cafe staff, providing constructive feedback and recognizing achievements. Implement training programs to enhance employee skills and knowledge.

**Requirements:**

1. **Previous Experience:** Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a cafe or restaurant setting.

2. **Leadership Skills:** Strong leadership abilities with the ability to motivate and inspire a team. Excellent communication, interpersonal, and conflict resolution skills.

3. **Customer Focus:** A passion for delivering exceptional customer service and creating memorable dining experiences.

4. **Financial Acumen:** Solid understanding of financial principles, including budgeting, cost control, and revenue management.

5. **Organizational Skills:** Excellent organizational and time management skills with the ability to prioritize tasks and delegate effectively.

6. **Problem-Solving Ability:** A proactive approach to problem-solving and decision-making, with the ability to handle challenges calmly and efficiently.

7. **Food Safety Knowledge:** Thorough understanding of food safety standards and regulations, with a commitment to upholding hygiene and sanitation practices.

8. **Computer Literacy:** Proficiency in using computerized POS systems, inventory management software, and basic office applications.

9. **Flexibility:** Willingness to work flexible hours, including evenings, weekends, and holidays, as required by the demands of the business.

10. **Education:** Bachelor's degree or equivalent qualification in hospitality management, business administration, or a related field is preferred.

**Note:** The above job description and requirements serve as a general guideline and may vary depending on the specific needs and preferences of the employer.

• Handle the administration and operations of the restaurant
• Ensure the efficiency of restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
• Plan marketing activities and executing plans to improve sales and profitability
• Assist Profit and Loss reports and meetings, be in charge of food and manning control of the restaurant
• Plan and supervise activities of staff
• Respond efficiently and accurately to customer complaints
• Train and maintain high standards of service, quality control, hygiene, and health and safety
• Delivering superior food and beverage service and maximizing customer satisfaction
• Regularly review product quality and research new vendors
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Handle the administration and operations of the restaurant
Ensure the efficiency of restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Plan marketing activities and executing plans to improve sales and profitability
Assist Profit and Loss reports and meetings, be in charge of food and manning control of the restaurant
Plan and supervise activities of staff
Respond efficiently and accurately to customer complaints
Train and maintain high standards of service, quality control, hygiene, and health and safety
Delivering superior food and beverage service and maximizing customer satisfaction
Regularly review product quality and research new vendors
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Experience working in an Indian restaurant
Strong knowledge of Indian cuisine
Hotel experience is preferred

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Project Manager

Internal Code: A24029

What will you do?

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

What are we looking for?

• At least five years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

About the role

Manager in Training (Food & Beverage Division)

The Manager in Training (MIT) programme (18 months) at Four Seasons is designed to give participants the tools they need to accelerate their careers and succeed as future leaders. In addition to operational exposure and training, MITs will be exposed to valuable management experiences, project work, a buddy and mentor, as well as feedback throughout the program.

What you will do

You will be exposed to different outlets through quick department-wide rotations.

Start in-depth departmental learning by mastering key line position(s), then move into a Supervisor or acting Assistant Manager role to practice management skills.

To solidify your learning, you will take charge of your management experience and project work with the tools (e.g. Training Syllabus, Manuals and Experience Maps etc.) provided.

What you bring

• Preferably with a degree in Hospitality Management or its equivalent
• Potential to lead and motivate others
• Curiosity and interest in the luxury market
• Go-getter, assertive, creates own opportunities
• Previous experience within Four Seasons (or a top luxury group) will be an advantage

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and holidays

We are seeking a dynamic and strategic Partner Marketing Manager to join our team. The ideal candidate will have a proven track record in managing relationships with trade associations, government entities, and media organizations. This role will be pivotal in ensuring the event's success by orchestrating PR activities, securing high-profile speakers, and attracting VIP guests. Additionally, the Partner Marketing Manager will collaborate closely with internal teams and leverage company resources to maximize the event's impact.

Key Responsibilities:

• Relationship Management:
  • Develop and maintain strong relationships with trade associations, government agencies, and key stakeholders.
  • Foster strategic partnerships that enhance the event’s profile and reach.
• Media Relations:
  • Manage media relations, including negotiating barter deals and securing media partnerships.
  • Develop and execute comprehensive media plans to drive event awareness and coverage.
• PR and Events Planning:
  • Plan and execute PR events to promote the event and engage the target audience.
  • Craft compelling press releases and coordinate with media outlets to ensure optimal coverage.
• Speaker and VIP Acquisition:
  • Source and secure high-profile speakers who are leaders and innovators in the targeted sectors.
  • Attract and manage VIP guests, ensuring they have a seamless and engaging experience at the event.
• Collaboration and Internal Coordination:
  • Work closely with other events and teams within the company to align strategies and leverage internal resources.
  • Coordinate with marketing, sales, and operations teams to ensure cohesive event execution.

We are seeking a dynamic and innovative Branding and Audience Engagement Manager to join our team for a new advanced tech B2B event in Hong Kong. The ideal candidate will have a strong background in digital marketing, branding, and content creation, with a passion for engaging diverse audiences and driving event success.

Key Responsibilities:

• Branding and Digital Strategy:
  • Develop and implement comprehensive branding strategies to enhance the event’s visibility and reputation within the target industries.
  • Oversee the creation and maintenance of the event’s website, ensuring it is engaging, informative, and user-friendly.
  • Manage and optimize social media campaigns to drive engagement, brand awareness, and audience growth.
• Content Creation and Management:
  • Lead the development of high-quality content for various platforms including the website, social media, newsletters, and promotional materials.
  • Collaborate with industry experts, exhibitors, and speakers to generate compelling content that highlights the event’s key themes and offerings.
  • Ensure consistency in messaging and branding across all content and communication channels.
• Audience Engagement:
  • Design and execute innovative strategies to engage exhibitors, visitors, delegates, and speakers before, during, and after the event.
  • Develop and manage creative engagement activities such as webinars, live chats, and interactive sessions to foster community and interest.
  • Utilize data-driven insights to refine engagement strategies and improve audience experience.
• Event Promotion and Marketing:
  • Plan and implement effective marketing campaigns to promote the event to the target audience.
  • Coordinate with PR and media partners to maximize event exposure and coverage.
  • Monitor and analyze marketing performance metrics to ensure goals are met and adjust strategies as needed.
• Collaboration and Coordination:
  • Work closely with the sales team to align branding and engagement activities with sponsorship and exhibitor goals.
  • Collaborate with the event operations team to ensure seamless integration of branding and engagement initiatives on-site.
  • Maintain strong relationships with industry partners, media, and other stakeholders to support event objectives.

We are seeking an experienced and dynamic Audience Acquisition Manager to join our team for an advanced tech B2B event in Hong Kong. The ideal candidate will have a proven track record in building event visitor databases from scratch and executing successful digital campaigns. This role is crucial for attracting a diverse however relevant mix of nationalities and backgrounds, both Chinese and non-Chinese, to our event.

Key Responsibilities:

• Audience Development: Build and manage a comprehensive audience acquisition strategy that targets key demographics and firmographics and ensures a well-rounded attendee list.
• Digital Marketing: Plan and execute multi-channel digital marketing campaigns including email, social media, search engine marketing, and display advertising.
• Content Marketing: Develop and curate engaging content that attracts and retains event attendees, including blogs, webinars, videos, and social media posts.
• Data Management: Maintain and grow the event database, ensuring data accuracy and segmentation for targeted marketing efforts.
• Analytics and Reporting: Analyze campaign performance using various analytics tools, providing insights and recommendations to optimize campaigns as part of the always-on efforts.
• Budget Management: Manage the audience acquisition budget, ensuring cost-effective use of resources to achieve marketing goals.
• VIP Recruitment: Collaborate with the Partner Marketing Manager to identify and recruit VIP buyers and guests for the event.
• Event Support: Work closely with the event operations team to ensure a seamless attendee experience from registration through to post-event follow-up.

What we seek to accomplish together:

Security, privacy, and operational resilience are critical issues facing all organizations today. We are currently looking for qualified and capable security minded individuals to be the driving force managing security governance throughout the lifecycle of client projects.

You will work as the interface between NCS Application and NCS Corporate HQ-wide cybersecurity leadership and the practice, driving organization-wide cyber security strategy, implementation, and in turn, ensuring client and practice requirements are fed back into the continual improvement of relevant strategy, policies, and standards.

Responsibilities include: 

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards, and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls.
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the project delivery lifecycle, from application design, application architecture patterns, testing, vulnerability, and security review.
• Act as a single point of contact and escalation for LOB application cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. For example, independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, CIS Controls, NIST for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops, and other client due diligence processes.

A little about you: 

• Degree/Diploma or higher in Computer Science, Information Systems or equivalent
• At least one industry recognized security certification is, such as Certified Information Security Management (CISM), Certified Information Systems Security Professional (CISSP), CEH, or CASP.
• 5+ years of experience in information security management specifically in application secured design and patterns (Cloud, Serverless, Containers), application and API security testing methodologies e.g. analysis and recommendation of rectifications using VAPT/WAPT/SAST/DAST/SCA, security architecture, infosec risk management, compliance and audits for Web, Mobile, API, and Cloud Native applications

As an Account Manager at Digitas, you will be responsible for helping to drive customer loyalty and retention through the delivery of insights and targeted customer communications. Working alongside the CRM team, this role will be pivotal in demonstrating the value of putting the customer at the heart of the organisation.

The role requires you to work closely with clients to manage monthly newsletters, ensuring the timely deployment of marketing and transactional emails. You will be responsible for creating, testing, scheduling, and deployment of all customer email campaigns using the Oracle Responsys platform ensuring all tracking codes are applied correctly to facilitate accurate performance monitoring. You will track the monthly performance of emails and communicate their performance.  Additionally, you will develop programs to identify the optimal deployment times for emails, segment the email database to identify and target actives, lapsers and dormant users with specific campaigns, and manage the delivery of tactical lifecycle email campaigns. This will facilitate the measurement of targeted tactical onboarding, reactivation and retention campaigns.

This role also includes managing mid-level client relationship on a day-to-day basis, as well as the internal teams (strategy, creative, technology, data, and operations) to ensure the highest-level performance and growth. The role requires the candidate to be a digital native, commercially inclined, organized, meticulous, collaborative, with a confident and persuasive approach to facilitate client and internal team leadership. 

• Liaise with clients, understanding the key products and services Digitas can provide and assist the Account Lead/Director in putting together marketing strategies, budgets, and project/product proposals.
• Manage and grow internal team of line reports including Senior Account Executive/Interns, if applicable.
• Assist the Account Lead/Director In the coordination of internal/client meetings and key presentations.
• Help clients and internal team prioritise projects.
• Manage internal teams to deliver end-to-end projects and campaigns on time, budget, and quality.
• Help to motivate and keep teams focused on brand ambition and project/campaign deliverables.
• Manage process and tools between agency and clients.
• Be a constant learning in digital and innovation spaces including but not limited to CRM, data, website. 

Key Responsibilities:

• Lead the roll-out of SAP SuccessFactors throughout the APAC markets in synchronization with the global Core HR system strategy.
• Act as a primary liaison and main point of contacts between regional/local HR teams and the global IT team, ensuring that project deliverables meet business needs.
• Provide ongoing support for all SAP SuccessFactors modules post-rollout, addressing any functional or user-related issues.
• Manage roll-out project timelines, resource allocation, budgeting, and risk mitigation to ensure successful delivery within scope.
• Be the point of contact between Core HR global project team and local providers / local IT system teams, to manage interfaces set up & implementation: from detailed design writing to interface testing, roll-out & support in close coordination with local IT teams.
• Facilitate training programs for end-users and develop comprehensive documentation aligned with global standards.
• Regularly assess system performance and recommend improvements or enhancements where necessary.
• Serve as the main point of contact for all regional HR IS inquiries, guiding stakeholders through solutions or escalations on the various HR systems at Beauty Division or LVMH Group level

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage