Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a Regional Vendor Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure of dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Job Description

Job Purpose:

The BDM is the main interface between TechData Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The BDM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop & implement supplier/vendor specific initiatives (10%)
• Channel Partner & Vendor engagement (60%)
• Execution - Credit management, Order processing, AR Collections (20%)
• Operational excellence - pipeline management, forecasting & inventory management (10%)​

Knowledge, Skills and Experience:

• Able to execute instructions and to request clarification when needed.
• Possesses basic clerical and data entry skills.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to create and conduct formal presentations.
• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn new systems and technology.
• Able to use relevant computer system applications at a basic level.
• Master's / Postgraduate Degree with Sales Field of Study preferred.
• Bachelor's Degree with Technical / Business field of study required.

​

Working Conditions:

• Distribution center environment may include: exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; and outside weather conditions
• Occasional non-standard work hours or overtime as business requires.
• On-call availability required as necessary.
• Professional, office environment.
• Frequent Travel Required (50%)

We are looking for a dedicated and empathetic Online Customer Service Executive to join our team. The Online Customer Service Executive will be responsible for providing excellent customer support through various online platforms, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Support:Respond promptly to customer inquiries via online channels including email, chat, social media, and website.
   Provide accurate and helpful information to customers regarding products, services, orders, and policies.
   
2. Issue Resolution:Investigate and resolve customer complaints, concerns, and issues in a timely and effective manner.
   Escalate complex issues to the appropriate department or supervisor for resolution.
   
3. Order Management:Assist customers with order placement, tracking, cancellations, and returns.
   Coordinate with logistics and shipping partners to ensure timely delivery of orders.
   
4. Product Knowledge:Maintain up-to-date knowledge of products, promotions, and policies to provide accurate information to customers.
   Educate customers on product features, benefits, and usage.
   
5. Quality Assurance:Ensure all interactions with customers meet or exceed quality standards.
   Follow established procedures and guidelines for customer service operations.
   
6. Feedback Collection:Gather feedback from customers regarding their experience and satisfaction with products and services.
   Provide insights and suggestions for process improvement based on customer feedback.
   
7. Documentation:Maintain detailed records of customer interactions, transactions, and resolutions in the customer service database.
   Generate reports and analyze data to identify trends and areas for improvement.
   
8. Cross-functional Collaboration:Collaborate with other departments such as sales, marketing, and product development to address customer needs and concerns.
   Share customer insights and feedback with relevant teams to drive product and service improvements.
   

Requirements:

1. Experience: Previous experience in customer service or a related field is preferred.
2. Communication Skills: Excellent written and verbal communication skills in English. Proficiency in other languages may be an advantage.
3. Empathy: Ability to empathize with customers and understand their needs and concerns.
4. Problem-Solving: Strong problem-solving skills and the ability to think quickly and creatively to resolve customer issues.
5. Multi-tasking: Capacity to manage multiple customer inquiries simultaneously while maintaining quality and efficiency.
6. Technology Proficiency: Comfortable using online communication tools, customer service software, and CRM systems.
7. Adaptability: Willingness to adapt to changing priorities, procedures, and platforms.
8. Customer Focus: Commitment to providing exceptional customer service and ensuring customer satisfaction.

This is an exciting opportunity for a customer-focused individual to contribute to our company's success by delivering outstanding online customer service. If you have a passion for helping customers and thrive in a fast-paced environment, we encourage you to apply for the position of Online Customer Service Executive.

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Position Overview:

As a Marketing Manager, you will play a crucial role in driving our brand's visibility, customer engagement, and revenue growth. You will be responsible for developing and executing comprehensive marketing strategies that integrate both online and offline channels. This position requires a strong understanding of the fashion retail industry, marketing techniques, and proven experience in creating successful marketing campaigns. You will collaborate closely with cross-functional teams to ensure brand consistency and maximize the effectiveness of our marketing efforts.

Responsibilities:

· Develop and implement innovative marketing strategies to drive brand awareness, customer acquisition, and sales growth.

· Plan, execute, and optimize multi-channel marketing campaigns

· Manage and analyze marketing performance metrics to evaluate campaign effectiveness and make data-driven decisions for continuous improvement.

· Collaborate with the creative team to develop compelling visual and written content that aligns with our brand voice and resonates with our target audience.

· Monitor industry trends, competitor activities, and customer insights to identify new opportunities and stay ahead of market changes.

· Build and maintain relationships with key industry influencers, partners, and media outlets to maximize brand exposure and secure relevant collaborations.

· Oversee the budget allocation and resource planning for marketing initiatives, ensuring efficient use of resources while meeting business objectives.

· Stay up to date with the latest marketing trends and emerging technologies, and leverage them to enhance our marketing strategies.

Requirements:

· Bachelor's degree in Marketing, Business Administration, or a related field.

· Proven experience as a Marketing Manager or similar role in the fashion retail industry, with strong leadership qualities and effective interpersonal skills.

· Demonstrated success in planning and executing integrated marketing campaigns that deliver measurable results.

· Excellent written and verbal communication skills, with the ability to craft compelling marketing messages and collaborate effectively with cross-functional teams.

· Strong analytical skills and a data-driven mindset, with the ability to interpret marketing metrics and make data-backed decisions.

· Able to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

· Passion for fashion and a keen understanding of current industry trends and consumer behavior.

Why Join Us?

· Attractive salary packages with AWS and performance bonus

· Monthly performance incentives

· Training opportunities with good career progression

· Casual dress code with positive workplace culture

· Up to 20 days Annual Leave & Birthday Leave

· Flexible Working Hours

· Complimentary company products & staff discounts

· Insurance, medical and dental benefits

· Employee referral scheme

· Annual company dinners and long service recognition

Join our team and become an integral part of our growing fashion retail brand. We offer a competitive salary package, a vibrant and inclusive work environment, and the opportunity to make a significant impact on our company's success. If you are ready to take on this exciting challenge, please submit your resume, portfolio (if applicable), and a cover letter detailing your relevant experience and why you believe you are the perfect fit for this role.

Responsibilities:

• Well versed in tunnel mining works
• Responsible to excavation, support and forming of tunnels and shafts in the ground.
• Carrying out hand and machine tunnelling, pipejacking, sprayed concrete lining, shaft sinking and drilling and blasting.
• Moving and handling materials, resources and components
• Providing a constant supply of controlled materials.
• Keeping concrete mixes consistent and avoiding any blockages in the machinery.
• Guiding and controlling the movement and operation of concrete sprayers.

Requirements:

• Degree in Civil or Mechanical Engineering
• Minimum 10 years relevant experience in mining of similar scale and complexity, using drill and blast mining method.
• Solid experience in Tunnel Mining
• Prior experience in working in construction site, especially in Civil Projects, LTA MRT Projects in Singapore
• Keen and enthusiastic to learn

For a confidential discussion please send your cv to [email protected]

To view more roles within the Construction & Engineering | Project Management Sector please visit our LinkedIn page @ Artemis Executive Solutions or https://www.careers-page.com/artemisexecutivesolutions We thank you for taking the time to apply but due to the high volume of applicants, we regret to inform you that only shortlisted applicants will be contacted.

EA Lic. No. 23C1598 | R1330228

JOB DESCRIPTION

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

The Assistant Manager/ Manager, Corporate Programmes 2, leads the team responsible for conceptualising, designing, executing, facilitating, and managing programmes and events for the entities managed by the Defence Collective Singapore (DCS), to engage various audience groups (to visit or as part of outreach efforts). The jobholder will report to Deputy Director, Corporate Programmes.

Responsibilities:

• Lead team in the development and implementation of events and programmes (includes conceptualisation, planning, coordination, monitoring, execution and facilitation) – with main focus on Corporate groups
• Manage event enquiries, requests or correspondences
• Work with Sales team to develop and deliver events and programmes for target audience
• Coordinate with internal stakeholders, partners and external vendors to ensure smooth operations for events, including procuring goods and services for event execution
• Plan the deployment of Part-timers (PTs) and External Facilitators (EFs) for programmes and events
• Monitor Key Performance Indicators (KPIs) including delivery reports, post event surveys, and analysis for the programmes and events
• Handle and respond to feedback
• Support other team members in Corporate Programmes division, as well as School Programmes teams for key events / programmes, such as events planning and facilitation
• Other dutie as assigned

Challenges:

• Needs to be able to effectively interact with colleagues within the division and other departments, such as Sales and EMP, as well as relevant external stakeholders, to ensure timely execution of programmes and events
• Needs to be able to manage resources and ensure sufficient time is buffered for implementation plans, with internal/external stakeholders’ operational considerations in mind.

Requirements:

• Candidate must possess a Diploma / Degree
• Preferably with 5 or more years’ experience in leading, organising and delivering programmes or events. First-hand experience with coordinating family days and other large scale events will be an advantage
• Strong leadership abilities to be able to motivate and manage team
• Excellent problem-solving and analytical thinking, communication, interpersonal, and facilitation skills
• Organised, able to multi-task and handle tight deadlines
• Willing to work weekends and nights when needed
• Have a strong command of both written and spoken English
• Good knowledge and application of MS Office applications, especially Word, PowerPoint and Excel
• Basic graphic design skills (Photoshop, Illustrator) optional but would be an asset

Attachment Description

The Sales Manager is responsible to lead the sales teams, identify customers’ needs and respond proactively to all their concerns & manage all sales requirement set the by the management.

Specific Responsibilities

Individual to be involved in:

- Oversee all daily, weekly, monthly and etc sales targets.

- Manage and maintain sales and staff as well as monitoring & evaluate all necessary sales/service performances.

- Ability to identify and interact with customers and keep an optimum communication channel.

- Comply with all company policies, relevant laws and regulations, ensuring that the business adhere to all necessary regulations.

Technical Skills and Competencies

- Positive working attitude with excellent communication and interpersonal skills.

- Ability to diffuse tense situation between customers or staffs.

- Have good sales knowledge and management skills to handle the sales aspects.

- Effective leadership skills and a good foresight for sales requirement.

Attachment Duration

- 6 months

- under Mid-Career Pathway Programme

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

Responsibilities

• Develop and maintain good relationships with customers
• Development and execute effective trade activities to drive sales growth of assigned brands
• Responsible for maintaining and negotiating acceptable trading terms with all key accounts
• Ensure listing strategy for all new products
• Develop and create marketing promotional activities to boost sales
• Provide suggestion or improvement measures on strategic and tactical action plan in response to market changes
• Responsible for Sales Planning and Forecasting activities to support the business.
• Work with sales teams to plan, develop, coordinate and execute sales strategies to achieve sales objectives.
• Conduct market research and competitive intelligence analysis
• Monitor and gather feedback on promotional campaigns for improvements
• Work with Sales Manager in identification of new growth opportunities.
• Evaluate new opportunities in researching market size and potential of tie-ups with key accounts.
• Prepare monthly/quarterly sales performance report.
• Ensure correct and proper documentation in all deals with key accounts.

Requirements

• Min Diploma in Business Administration/ Sales & Marketing/Mechanical/Electrical Engineering
• Experience in LIFT/ELEVATOR companies
• Has a extensive good network connection

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role Summary:

A key member of the site/country leadership team who is responsible for all aspects of finance and governance. This individual will be responsible to maintain partnerships with key stakeholders across the business, working closely with the client, a leading Global Tech company. This finance role is a site based independent / stand alone function with support extended from the local Compass Group Head Office. This role will report into and work closely with the Regional Finance Director for APAC who is also based in Singapore.

Job Description

• Managing the day to day finance function of the Singapore business ensuring all reporting timelines are adhered to.
• Working closely with the Singapore Corporate Office during the month-end closing process to ensure all billing information, journal entries and balance sheet accounts are accurate & up to date
• Supporting the Operational team in monitoring and tracking spend for the month
• Maintaining a repository of all supporting documentation in an easily accessible manner
• Preparing monthly presentations - monthly performance against budget, forecasts with commentary and meaningful analysis
• Maintaining and updating Regional and Global Cost centers on a monthly basis for spend & expenditure versus budget & forecasts
• Supporting the yearly budgets, forecasts and ad-hoc assignments
• Preparing and being the point of contact for yearly internal audits
• Ensuring compliance with the commercial terms within the contract

The Candidate

We are looking for a candidate who has the following skill sets & characteristics:

• No less than 5 years in an accounting / financial analysis / progressive finance role
• Detail oriented, excellent organizational & time management skills.
• Able to work under pressure, managing multiple deadlines at the same time
• Deep understanding of accounting principles and applicability in the business environment - accounting entries, journals, balance sheet provisioning, month end reconciliations, true-ups
• Accounting / Finance Degree - CPA, ACCA, CA, CFA Preferred
• High proficiency in using complex spreadsheets / Google sheets. Financial modeling experience will be an added advantage
• High proficiency in using powerpoint presentations / Google slides
• Hands on approach to work, strong communication skills (english) and a quick learner. Flexible in meeting changing business needs.

Whats on offer

This role presents an opportunity for the right candidate to work with one of the most successful companies in the Food Services sector. You will be part of a small, experienced team and will have exposure to the Regional Team who are based in Singapore. Excellent opportunities for career advancement for the right candidate if successful in this role.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Location: Central

Position: Business Development Assistant Manager/Manager (F&B Industry) (Job ID:18923)

Job Description

• Lead the development of new markets:
• Conduct the initial market research and feasibility studies.
• Establish legal entities and conduct property research as needed.
• Provide support in engaging with real estate agents, design companies, and law firms if necessary.
• Validate business plans for new stores and support the internal approval process for new store openings.
• Manage store operations, including menu design, production planning, and supply chain planning.
• Develop investment plans
• Oversee new staff hiring and training.
• Monitor the development status in subsidiaries across Asia, Europe, and the US.
• Maintain a centralized database on design specifications and capex investments, promoting internal sharing of such information.

Job Requirement

• Possession of a degree or diploma
• Strong oral and written communication abilities
• Exceptional project management capabilities
• Approximately 3 years of experience in a related field, particularly in F&B
• Familiarity with and passion for the F&B and hospitality industries are highly preferred
• Willingness to undertake frequent business trips
• Japanese language skills are desirable to liaise with Japanese speaking stakeholders, but not mandatory

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Business Development Assistant Manager/Manager (F&B Industry) (Job ID:18923)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Job Responsibilities:

• To ensure collaboration between QA/QC team and construction team for ensuring inspection and testing requirement are fulfilled and achieved requirement as per contract
• Coordinate with Project Director/ Manager in determined quality objective and target for the project
• Monitor the implementation of project plan
• Monitoring audit program and site inspection involving client’s Quality representative
• Monitoring and audit program on QA/QC records and archiving of records in Document controller.
• To attend the weekly safety committee meeting and discuss the current activities and associated risks. Coordinate with Client for developing and updating the Construction Risk register and follow up implementing effective control measures
• To coordinate to update Project Risk Register via ARM and update the register every month.
• To measure against implementation of control measures in construction risk register developed and approved by the client
• Develop and coordinate strategic initiatives that identify and formulate solutions to existing problems with the QMS and implement improvements

Job Requirements:

• Degree in Mechanical or Electrical Engineering
• ISO 9001 Lead Auditor
• 10 years experience with at least 5 years as Management Representative as described in ISO 9001
• Broad knowledge of the construction fields especially from a quality perspective in M&E/ Data Centre projects
• Experience in the implementation of Quality training programs from basic up to complex skills.

Job Purpose

You will report to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function and process review.

The Job

· Issuance of policy contracts and endorsements;

· Issuance of policy adjustment, member movement;

· Responsible for premiums computation and experience refund;

· Ensure tax invoices/endorsement schedules/medical cards are issued timely;

· Liaise with direct clients/agents on employee benefits related queries via all channels;

· Fronting of digital solutions to clients/agents to champion for digitisation;

· Attend to escalations independently and recommend sound resolutions;

· Ensure the accuracy of records entries & proper documentation;

· Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

· Participate in User Acceptance Testing prior to deployment of changes in system;

· Maintenance of Department records and endorsements;

· Administration of data to provide reports required to track Department’s progress;

· Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

· Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

· Highlight any potential concerns/risks and proactively shares best risk management practices.

Our Requirements

· Degree from recognized institution;

· Preferred at least 1 year relevant experience specializing in insurance administration/business processing;

· Applicant along with experience in processing group insurance policies will be an advantage;

· Good time management, good analytical skills, detailed-oriented and pro-activeness;

· Task and results oriented, and a good team player;

· Mathematically inclined and with good communication skills;

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

· Proficient in other Microsoft Office applications;

· High level of integrity, takes accountability of work and good attitude over teamwork; and

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The Operation Manager to assist in the advertising and manage masseuse and to create competitive advantages for our company in the market industry.

The Operation Manager's responsibilities include generating unique sales plans, developing pricing strategies, and meeting marketing and sales human resource objectives.

To be a successful Operation Manager, you should have strong interpersonal, leadership, and communication skills. You should also possess an in-depth knowledge and understanding of sales and marketing.

Operation Manager Responsibilities:

Promoting the company's existing brands and introducing new products to the market.

Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

Recruiting, training, scheduling, coaching, and managing masseuse teams to meet sales and marketing human resource objectives.

Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Other Job Scopes

• Ensuring clean, safe and well-organized shop.
• Ensuring the work stations are set up, the cleanliness and tidiness throughout shift.
• Ensures linens are clean and tidy, and replaced in between sessions.
• Sterilizing equipments.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in brochures.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules and regulations.

Other Job Description and Requirements

• Flat salary with no commission *
• At least 5 years experience in massage industrial
• Experience in management may be advantageous.
• Understanding and knowledge of operation managament.
• Excellent communication, interpersonal, and customer service skills.
• Able to work on public holidays
• Able to work 6 days a week
• Proficient knowledge of foot reflexology
• Well-groomed, professional appearance.
• Comfortable with performing massages on diverse clients.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Dialysis Enrolled Nurse - SNB / Tampines / Phlebotomist Experience [3770]

Location: Tampines
Salary: $2000 - $3000

Working Hours: Mon to Sat (inclusive PH)
- AM shift: 6.30am - 2.00pm
- Mid shift: 10.00am – 6.00pm
- PM shift: 2.00pm – 10.00pm

Job Descriptions:

• Providing nursing care to our renal patients. (Cannulation, Perm Cath care)
• Oversee and assist in the education of patients, ensure accurate nursing records are maintained and give and receive comprehensive nursing reports.
• Work closely with clinical nurse managers in all administrative aspects of management.

Job Requirements:

• Registration with Singapore Nursing Board is a MUST
• Centre operation: Monday to Saturday (inclusive PH)
• Training Provided

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description:

· Lead tender team and plan sales strategies to meet company’s vision

· Ensure tender submission within tight dateline

· Manage project budget

· Design and prepare business proposals and solutions

· Improve cost competitiveness during tender for higher profit margins

· Plan and execute with tender team to achieve KPI

· Attend site visit and tender meetings and prepare response to clarifications

· Explore new potential customers and maintain good relationships with existing customers

Requirements:

· Minimum 3 years of working experience in M&E / ACMV sectors

· Knowledge and experience in tender department (ACMV / M&E)

· Bachelor in Mechanical Engineering / Business Management or equivalent

· Proficient in MS Excels, Words, Power Point, AutoCad

· Good leadership skill, Problem solving, Good conversational & writing skills, strong business acumen, self- driven, negotiation skill

• Source for and build up a pool of potential customer base
• Maintain good and professional working relationship with existing and potential customers
• Draft out quotations and document customers’ requirements to ensure such requirements are within the specified scope
• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Aggressive, customer-focused & result-oriented with good clientele base.
• Achieve monthly sales target and provide timely sales & marketing strategic information
• Identify target customers as sales objectives and create sales pipeline

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Working Hours: Mon--Fri : 0830-1730hrs (but need to OT often til like about 7.30pm if there is waiting customer)

Alternate Sat: 0830-1230hrs

Benefits： OT pay applicable, Bonus x 2 per year


Job Duties / Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers’ needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers,
• contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Required Experience

• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• Relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:72NDtYG9

• Good understanding of project management and controls.
• Good understanding of Authority submissions and approval.
• Ability to demonstrate and implement cost-savings measures.
• Ability to deal effectively with all consultants, construction teams, and relevant authorities.
• Ability to clearly and effectively express ideas, thoughts, and concepts verbally and in written form.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in the delivery of the project to meet the completion date.
• Provide leadership to the project management and construction team.
• Supervise daily site activities.

Requirements:

• More than 20 years experience in construction/ civil engineering
• Bachelor degree in Civil Engineering

Job Highlights:

• IT Company with over 20 years of establishment
• Basic + Attractive Commission + Bonus + Allowance
• 5 Days work week

Job Responsibilities:

• Acquire and establish new clients
• Implement, develop and execute sales strategies to achieve KPI and sales quota
• Work and liaise closely with interdisciplinary groups comprising Pre-Sales, Marketing, and Consultants to create comprehensive IT solutions for current and prospective customers.
• Effectively lead and oversee the sales cycle from prospecting to closing deals.
• Establish and maintain strong relationships and network with key prospective clients within the customer community and vendor community.
• Other ad-hoc tasks assigned by Management

Job Requirements:

• Minimum Diploma in Business Administration or equivalent
• At least 1 year of experience in IT Sales and sales experience
• Possess excellent oral and written communication skills
• Ability to have quick rapport with clients and colleagues

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | R23116853 (Roy Goh)

to assist in serving and customer relationship maintaining. to help bring recommending more customers to boost sales. able to maintain a clear head after drinking with customers and will not anyhow talk about company matters. must be flexible and able to work well with others. patiants is the key to a good teamwork

Customer Care Manager | Upper Thomson

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists Set performance goals, provide feedback and conduct performance reviews
   Regularly review the team knowledge on the latest products
   
2. To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved
   Resolve customer complaints and enquiries in a professional and prompt manner
   To monitor and track customer response times and quality of service
   Run performance reports in Zendesk and 3CX to track team performance
   
3. To optimize processes and practicesPossess the ability and foresight to continually review opportunities for improvements and execute them
   Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage