Assisting Customer Services Manager for all aspects of moving Import and Export cargo from origin to destination inclusive of the customer service responsibilities.

1. Coordinate with customer for shipment information.

2. Generate Import manifest, tally sheet from OMS

3. Generate Export manifest, tally sheet from OMS

4. Monitoring of ETA of vessel. (portent)

5. Prepare stuffing & unstuffing load plan.

6. Issuing trucking jobs to haulier.

7. Verify final tally sheet from tally clerk after stuffing & unstuffing.

8. Updating CERP for all inbound and outbound process.

9. Updating customer for cargo discrepancy.

10. Liaise with haulier for any container movement and arrangement of return/pick up of empty container.

Warehouse location:

HUB & PORT SERVICES PTE LTD

517 KAMPONG BAHRU ROAD,

KEPPEL DISTRIPARK,

#02-101 & 102 SINGAPORE 099452

1.Ensuring all operations are carried on in an appropriate, cost-effective way
2.Improving operational management systems, processes and best practices
3.Helping the organization’s processes remain legally compliant

4.makes desicions for their department

5.acts as a line of communication with high-level execs

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Our company, ODO WALLART AND CURTAIN, is committed and dedicated to providing the best solutions and affordability to customers. We are on a lookout for 2 Sales Managers for us to groom and invite them to partake in our on-going development workplace. The 2 selected candidates will be reporting directly to the Company’s Director where you will receive proper training and undivided attention for continuous improvement and self development. During this 6 months, both candidates will be trained at the same training ground. After the 6 months program has ended, both selected candidates will be deployed to our 2 outlets at Hougang Mall and Northpoint City respectively.

Key Responsibilities:

Individual to be involved in:

1. Employee orientation on Company’s history, our range of products, and services that we cater to our clients

2. Role-playing various of sales techniques and skills to see where are the areas that should be improved on, so you’d be able to feel confident whilst giving a presentation to a potential prospect.

3. Identify and propose potential business opportunities to Director

4. Establish amazing customer relationships and maintaining good relationship with our vendors/suppliers 5. Professionally manage and handle customer’s expectations or requests to ensure that we meet high customer service satisfaction level 6. Accurate and Professional presentations of our full range of products and services

Technical Skills and Competencies:

1. Goal-driven, have the drive to want to exceed own’s targets and expectations

2. How to engage and present to customers professionally during presentation

3. Gain experience with learning how to monitor our competitors strategies

Attachment Duration: 6 months

Salary: $3800

We are an independent corporate finance firm specialising in equity fund-raising and corporate advisory. Licensed by the MAS and accredited as an approved IPO manager by the Singapore Exchange, we are also a Full Sponsor to SGX-Catalist companies.

Responsibilities:

• Lead in the execution of various corporate finance transactions such as issue manager (IM) for initial public offerings (IPOs) and rights issues, financial adviser (FA) and independent financial adviser (IFA) for privatisations, general offers (GOs) and reverse take-overs (RTOs), interested person transactions (IPTs), mergers and acquisitions and corporate restructuring.
• Lead / assist in the origination of transactions through participating in origination meetings and discussion with clients.
• Provide financial and corporate advice to clients in our capacity as sponsor, issue manager, placement agent and/or financial advisor.
• Lead in the review of transaction documents such as prospectuses, due diligence reports, accountant’s reports and marketing documents such as pitch books and newsletters.
• Liaise and cultivate relationships with clients, professional parties and regulatory authorities to work towards successful completion of transactions.
• [Optional] Exposure to / lead or assist in equity sales works and projects.

Requirements:

• Registered Professional
• Strong project risk assessment abilities
• More than 7 years of corporate finance experience, with a track record of completed transactions ranging from IPOs, RTOs, and other financial advisory projects
• Strong leadership, interpersonal, communication and writing skills
• Highly motivated individual with strong problem-solving skills, ability to manage multiple tasks and deadlines in a fast-paced environment and work as a team player
• Management and coordination of junior staff across teams
• Degree in Accountancy/Business/Finance
• Responsible, meticulous, strong analytical ability and project management skills
• Good command of English and Mandarin to communicate effectively with clients and staff which are mainly English and Mandarin speaking
• Able to travel for work assignments when required
• Have a keen interest to expand personal network
• Experience in equity sales is a plus

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year customer service or call center experience

- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

WY Tingkat Pte Ltd specializes in delivering high-quality, traditional home-cooked meals to busy households across the city of Singapore. Our company prides itself on upholding the rich culinary heritage of our local cuisine while meeting the evolving demands of our customers. We take pride in our rich culinary traditions and believe in providing fresh and wholesome food, every day.

The Purchasing Manager at WY Tingkat Pte Ltd is responsible for overseeing and managing the company's purchasing functions, ensuring that all products and services purchased meet the required quality standards and are cost-effective. This role plays a critical part in sourcing ingredients, equipment, and services necessary for the catering operations and contributes directly to the profitability and efficiency of the business.

Responsibilities:

• Establish and maintain relationships with key suppliers and vendors.
• Negotiate deals, contracts, and terms to ensure the best prices and quality for products.
• Manage the purchasing budget effectively, ensuring cost-efficiency and financial prudence.
• Monitor inventory levels, ensuring that stock levels are maintained optimally, thereby reducing wastage and ensuring availability.
• Collaborate with the kitchen and sales teams to predict the demand for ingredients and raw materials, ensuring timely and accurate purchasing.
• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.
• Handle purchase orders, ensure timely deliveries, and manage any issues related to procurement.
• Prepare regular reports on purchase commitments, costs, and delivery performance.
• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.
• Oversee the purchasing team and ensure that all processes and guidelines are followed accurately.
• Aim to source sustainable and local products whenever possible, reducing our carbon footprint and supporting local producers.

Requirements and skills:

• Strong negotiation skills and the ability to handle complex contracts.
• Excellent analytical and problem-solving skills.
• Proficient in using purchasing software and tools.
• Familiarity with market research, data analysis, and forecasting techniques.
• Strong interpersonal and communication skills.

Interested candidates are requested to send their resume and a brief cover letter. Only shortlisted candidates will be contacted for an interview. Thank you.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Customer Service Receptionist (Wellness)

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are seeking a qualified and experienced IT System Project Manager to effectively liaise with diverse teams, including System Infrastructure, Security, and others. You will ensure seamless project execution and must possess a minimum of five years of IT System or Project Management experience.

Responsibilities:

• Single Point of Contact:

- Act as the primary liaison for meetings, project schedules/timelines, and technical system knowledge.

- Gather, store, and present technical information such as Firewall Rules, Equipment configurations, Circuit IDs, subscribed bandwidth, etc., to the Authority.

• Change Management and Documentation:

- Submit Change Requests (CR) for project team approval.

- Document system and integration designs, equipment lists, rack layouts, cable routing plans, and bandwidth requirements.

- Process and update information in existing documentation.

- Identify and document project risks for review by the Authority.

• Security and Reporting:

- Serve as the Point Of Contact (POC) for security clearance procedures.

- Present progress reports at monthly meetings, reporting project status to the Authority.

- Lead the review, modification, design, and implementation of new and existing systems.

• Engineering Team Leadership:

- Lead the engineering team in onboarding/installation of systems equipment.

- Record meeting minutes and action items, submitting them to the Authority promptly.

- Monitor and track outstanding actions/problems, ensuring proper closure.

- Populate equipment hardware into the monitoring and management system upon installation.

• Documentation and Compliance:

- Provide detailed inventory lists with equipment hardware/software information and assigned IP addresses.

- Submit System As-built documentation after successful Onsite Acceptance Test (OSAT).

- Manage Government Furnished Equipment (GFE) readiness and system implementation according to the agreed timeline.

• Risk Management:

- Highlight technical or schedule risks, presenting mitigation measures and solutions to the Authority.

Qualifications:

• Minimum 5 years of experience in IT System Management within the Government sector.
• PMP certification.
• Excellent communication skills and ability to work independently.
• Familiarity with vendor management and Cloud services.
• Ability to coordinate contractors, customers, and resources effectively.

PRODUCT AREA

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

As an Analytical Consultant within the Large Customer Sales (LCS) team, you will apply analytical frameworks and advanced data modeling to generate insights for business recommendations and evaluate various client business fundamentals to help accelerate client's growth and transformation. You will lead at least one client and/or partner engagement independently by building deep relationships and networks. You will develop customized industry analysis and headroom insights to present them to the sales teams in advance of client-facing meetings.

Qualifications

JOB RESPONSIBILITIES

• Analyze large complex data sets, validate insights and translate them into business recommendations. Identify scalable insights solutions in collaboration with sales team.
• Help automate core processes and develop scalable impactful dashboards. Coordinate timelines, goals, and objectives for assigned areas of an insights project.
• Act as a thought partner for the leadership team on industry analysis, research, knowledge and foresight.
• Co-develop project roadmap and priorities for industry insights projects in collaboration with Country and Industry Heads.
• Support consultation and collaboration among specialist and other cross-functional partners on joint industry projects.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in the Consumer Goods, Media, or Entertainment Industry.

PREFERRED QUALIFICATIONS

• Possess business consulting skills and a hunger to learn about consumer digital behavior with a deep focus on video and apps consumption.
• Possess analytical mindset with ability to handle large complex data sets.
• Demonstrate working knowledge/familiarity on some form of data and analytics tools.
• Ability to influence actions and inspire an audience with storytelling.
• Ability to interact confidently with mid-senior leaders of the organization.

As a Customer Service Administrative Operations Manager, you will be responsible for overseeing and managing the daily operations of the customer service and warehouse logistics department. You will provide product and services information, handle customer’s questions, and resolve any emerging problems that our customers might face. To ensure exceptional service to our customers while adhering to company policies and procedures. Your role will involve optimising workflows, implementing best practices, and driving continuous improvement initiatives to enhance the overall customer experience.

Role Description:

• Oversee and handle the daily operations of customer service department, including customer’s order, email correspondence and other customer inquiries, to ensure the delivery of high-quality support to customers
• Develop and implement efficient processes and procedures to streamline operations and improve productivity
• Facilitate communication between the customer service department, including warehouse and other internal teams (e.g. product development) to address customer feedback
• Handle customer’s feedbacks and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Oversee and handle the daily warehouse operations such as facilitating inventory of inbounding and outbounding of stocks, logistics, and space management
• Oversee and handle inventory stocktake exercise
• Oversee and ensure smooth operations of picking and packing of orders
• Ensure daily housekeeping of warehouse

Role Requirements:

• Previous relevant experience in Customer Service
• Minimum diploma qualification
• Possess Intermediate Microsoft Office skills
• Good communicator, attitude and interpersonal skills
• Strong sense and interest in fashion
• Meticulous with details
• Must be able to converse and write in English fluently
• Witty and good with problem solving
• Self-motivated, well organised – able to time manage independently on multiple tasks
• Must be able to work in a team/ individually and possess a strong leadership role

Location:

• 8 Jalan Kilang Timor, #02-04, Kewalram House, Singapore 159305

Job Description

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, developing marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Qualification

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

Job Description

• Well Established Singapore Based Financial Advisory Firm
• Position: Financial Advisor / Client Advisor / Business Partners (Financial Advisory Services)
• Working hours: Own Time Own Target
• Uncapped Monthly Commission + Annual Performance Bonus + Monthly Incentive Package
• Great Career Progression Opportunity
• Oversea Travel Incentive + Multiple Monthly Incentive Opportunity
• Comprehensive & Multiple Solution Providers Platform
• Strong Firm Support in Business Development
• Attractive Monthly Incentive Package on Top of Monthly Commission
• Free Outpatient Medical Insurance Provided
• Industry: Financial Advisory Services
• No Experience Required

Main Responsibilities:

• Providing good financial consultation tailored to the clients’ individual needs with solutions from multiple solution providers in the following premises:

1. Personal Financial Planning
2. Portfolio Planning
3. Investment Planning
4. Estate & Legacy Planning
5. Corporate Solutions Planning
6. Business Finance Solutions Planning

Requirements:

• Minimum Diploma in Banking & Finance or Business Administration.
• No prior experience is required as on-the-job training and mentoring is provided.
• Good personality with excellent communication and interpersonal skills.
• Proven ability to work independently and under pressure.
• Excellent organization and time management skills.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, developing marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Qualification

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

Job description

• Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met
• Manage and train the team under your purview to meet expectations and standards.
• Establish good relationship with customers and handle customers' request professionally and promptly
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.
• Plan staff rosters and provide training and coaching to staff on customer service and product knowledge
• Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

Requirements

• Min 3 years of relevant experience in managing restaurant
• Able to commit 6 days of work per week and 10 hours of work per day
• Present a positive and professional attitude at all times
• Can work independently and as a team player. Takes initiative and is passionate in the work
• Willingness to learn and listen to feedback for improvement
• Able to work in a fast-paced environment
• Able to read food orders in Chinese and the knowledge of Mandarin/ Cantonese is essential due to the work nature of having to communicate in Chinese.

As a Technical Delivery Manager, you will be responsible for the delivery of the development, project leadership, quality, and timely delivery of the project.

KEY RESPONSIBILITIES

* Identify key business objectives and provide solution recommendations while performing business proves and management consulting analysis.

* Manage scope of projects from inception to closure. Define, develop and manage implementation schedules and project budgets.

* Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks.

* Ensure project consultants are delivering to configuration, development, and methodology standards.

* Responsible for managing the business unit as a profit center.

* Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition.

* Ensure delivery processes are efficient and cost effective.

REQUIREMENT

Good technical experience in React, Node, DevOps and open source projects.

Strong understanding of SDLC and Architecture.

Extensive background in development and delivering complex projects throughout the lifecycle.

Delivery Management objectives in Onshore & Offshore Model for multiple business across the globe.

Project planning and progress monitoring, including budget control and milestone control.

Creative problem solver, able to build contingency plans and handle stressful situation with professionalism.

Provide leadership and direction to the Delivery teams. Handle Operational issues related to the delivery center.

* Provide technical support and participate in the Change Control Board and/ or change control process.

* Become the Single point of contact for delivery and act as an advocate between the Service Delivery and the Customer.

* Drive and coordinate crisis management.

* Strong negotiation and presentation skills.

* Understanding of Agile methodologies

Please note: Only shortlisted candidates will be contacted

EA Registration No. R1871815 (Saravanan)

EA License No. 01C4394

**By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.**

Job Description

1-1. Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

1-2. Overall Operations Projects Supervision

- Delegate the respective tasks to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding. - Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

1-3. Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

1-4. Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

3. Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations environment.

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good spoken and written communication skills to coordinate with customers or / and appointed vendors

- Prior experience in handling spare parts or healthcare products are at advantage

Duties and Responsibilities:

· Undertake and be overall responsible for project site management, supervision and contract follow up works.

· Liaise with client, owner, building management, consultant, design firm, main contractor, sub-contractor, supplier, vendor and others where necessary.

· Monitor and oversee work execution by own construction team, sub-contractor, supplier and vendor.

· Oversee, coach and mentor the entire project team under your charge.

· Review project team work performance.

· Ensure compliance with Health, Safety and Environment policies and practices, and quality and progress at project worksite.

· Attend project tender site show-round and tender briefing.

· Prepare tender document, costing, quotation, technical and commercial proposal and submit to client.

· Review and approve Method Statement, Schedule, Claim, Risk Assessment and Safe Work Procedure for project.

· Conduct site meeting with project team and sub-contractors and monitor site progress.

· Attend regular internal and external meeting.

· Prepare monthly report for management.

· Comply with company and project rules and requirements.

· Other duties and responsibilities as assigned.

Requirements:

· Degree in Civil Engineering, others Engineering or equivalent.

· At least 2 years of experience in executing construction operations.

· Good communication and interpersonal skills.

· Self-motivated and able to work with minimum supervision.

· Meticulous and highly detail-orientated.

Strong communication, problem-solving and interpersonal skills to facilitate stakeholder management.

· Technical project manager in information technology sector, experience in health care domain is a plus but not mandatory.

· strong experience in digital technologies, architectures, infrastructure-cloud, on- premise, oversee development efforts and manages releases as per timeline.

· Familiar with project management tools: Trello, kanban, JIRA, sharepoint &MS office suit

· Excellent experience in Agile/DevOPS delivery methodology

ability to manage the team consisting of onsite and offshore resources and delivery on agile methodology.

Hold regular technical team meeting to determine progress and address any question or challenges regarding project.

Determine and define clear deliverables, roles and responsibilities for staff members required for specific project for initiatives

Job Purpose

The PE Manager is the primary relationship holder with key patient organizations and patient representatives at country level.

The PE Manager role ensures the implementation of the PE Strategy across the key development milestones. This includes managing and developing partnerships with patient organizations, ensuring patient community input into the Global PE and therapeutic area (TA) strategies and key country pre/post launch milestones.

Responsibilities:

• Conceptualize, plan and execute projects with patient organizations and NGOs in the strategic disease area.
• Support internal stakeholders to manage engagement and partnership with patient support groups and patient advocates for strategic disease area.
• Represents PE in the country cross functional team on PE topics, keeping country teams informed on key changes in the external environment related to PE (e.g. regulatory or payor policy changes related to embedding patient input into decision making).
• Drives the PE strategy & framework [5 Decision Point (DP) framework] implementation at Therapeutic Area (TA) country level and ensures local input into global TA PE strategies, disease-agnostic questions and decisions that need to be informed by patients.
• Collaborate with Communications, Public Affairs, Regulatory and Access functions (where relevant) to shape local advocacy strategy and to identify opportunities for partnership with patient communities in shaping the environment to address Healthcare (HC) systems issues.
• Partners with global / regional Communications & Engagement (C&E) colleagues and the cross TA functional team to identify the need, the resources, and the methodology for implementing disease awareness and mobilization campaigns.
• Drive capability-building initiatives for patient organizations and manage partnership with academia and research institutions.
• Implement PE methodologies to support the involvement of patient representatives in local regulatory and HTA decision making (whenever relevant).
• Drive PE to generate patient insights which could support the adoption of patient evidence in access and reimbursement local processes (whenever relevant).
• In collaboration with Medical Affairs, Clinical Trial and / or Access functions, drives patient input into any locally run clinical trials, Real World Evidence (RWE) generation or Cost of Illness and Burden of disease data generation (whenever relevant).

Ideal Background:

Education: (minimum/desirable): Minimum University Degree in related field

Languages: Local language required (oral & written). English is an asset

Experience/Professional requirement:

A dynamic, driven and self-motivated individual with at least 5 years relevant working experience.

• Deep understanding of the global and local patient landscape and how it drives functional strategies along the product lifecycle.
• Familiar with the Singapore healthcare system and pharma industry.
• Proven analytical skills in converting insights into business strategies.
• Organised, meticulous and good at meeting timelines.
• Able to work with ambiguity and adapt to rapidly evolving environment.
• Able to work independently and in a team in understanding and resolving issues.
• Able to manage issues that straddle across multiple objectives and interests.
• Strong interpersonal skills to work across a matrix organization and with a range of stakeholders.
• Has excellent written, oral presentation and communication skills.
• Competency in MS Office

About the role:

Manage and retain institutions in the “strategic” customer base in SEAHK

1. Grows and Expands Account Relationships: Identifies key account stakeholders and implements strategies to grow and expand those relationships
2. Analyzes Account Health & Mitigates Risks: Analyzes usage data to understand customer health and trends; Leverages data to proactively identify and mitigate issues
3. Services Accounts & Defends Revenue: Manages relationships with key stakeholders and responds to customer issues or questions in a prompt and effective manner
4. Completes In-Depth Customer Research: Leverages various sources to research customers and their needs; Seeks out market insights and trends; Uses research to tailor outreach and plan for customer meetings
5. Acts as a Collections Advisor: Identifies collections gaps and recommends journal/non-journal products to improve research and teaching outcomes
6. Manages Opportunity Pipeline: Follows Wiley sales processes and opportunity management approach; Captures efforts in a common and consistent way in CRM
7. Influences Through Value-Selling Behaviors: Influences customers with a value-driven approach throughout the sales process; In written and verbal communications and in presentations
8. Excels at Team Collaboration: Exhibits strong collaboration and teamwork to impact common account revenue goals.

How you will make an impact:

• Manages a portfolio of institutional accounts, and consortia, in a pod structure with SAM (Strategic Account Manager), CSM (Customer Success Manager), and SC (Sales Coordinator) teamwork.
• Manages and renews TA (Transformational Agreement) paperwork and compliance requirements annually (or, as needed) with institutions.
• Manages and renews journal and non-journal products in the “strategic” customer base.
• Identifies and manages non-journal cross-sell leads based on institutional-level collections needs.
• Works with the CSM to drive success in the management of existing TA customers.

We are looking for people who:

• undergraduate degree
• 3+ years of experience in the publishing industry
• Strong email/written communication skills
• Experience selling and managing academic research subscriptions, and products.
• Experience working in a highly collaborative team environment.

Key Job Responsibilities include:

• Key business partner to the Operations team & other business teams and to provide support on all financial analysis supporting business decisions
• Oversee the process, modeling, data validation and analysis to achieve accurate and driver based Budget and Forecasts supported by the right narrative
• Responsibility for the accuracy, timeliness and completeness of monthly reporting requirements
• Providing key financial support to key Operational stakeholders to ensure that Budgets and Forecasts are met
• Oversight on governance and compliance around invoicing and contracts. This includes internal audits and client audits
• Support Finance Director in ensuring Key Financial Controls are in place
• Supporting efficiency and productivity initiatives in the operations by establishing effective controls and processes
• Support Ops team on Client Reporting requirements
• Support Finance Director in strategic projects
• Any other tasks that may arise from time to time

Job Requirements:

• Min. Chartered Accountant / CPA with at least 5 to 6 years of relevant experience, with some experience in managing a team. Experience with experience in Big 4 and B2B/retail will be an advantage
• Sharp business acumen, ability to apply a fresh view to enhance process efficiencies for continual improvements
• Team player with high interpersonal competence, high motivation and positive work attitude.
• Strong stakeholder management skills with capability to proactively map out next steps and break through potential stalemate situations.
• Strong communication skills
• Proficient in MS-Excel, business modelling
• Proficiency in SAP and Power BI will be an added advantage

Salary: S$3500

Working Days: 5 days between Monday -- Sunday

Working Hours: 830am - 530pm/ 1230pm - 930pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Till 30 Aug 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI

• Respond to survey enquiries via inbound calls and emails

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Organize workflow and ensure that officers understand their duties and delegated tasks

• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success

• Provide fair, constructive, and timely feedback towards performance expectations and goals

• Manage escalated cases and maintain public relations including any complaints

• Provide assistance, guidance, and coaching support to officers to meet KPI

• Assess work performance of officers and identify areas that need improvement

• Monitor and provide project status report to manager

• Ensure officers understand the survey objectives

• Ensure officers compile, record, input survey returns and data accurately into the system

• Ensure officers conduct verification to ensure completeness and accuracy of data collected

• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum 2 years of relevant experience with proven record in supervisory role

Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.