Business Development Manger Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Krisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping

Singapore Airline’s Krisflyer program members maximizing their miles when redeeming for

products and earning more miles when buying products on Krisshop.

Krisshop’s business includes ecommerce and travel retail that includes inflight sales on

Singapore Airlines and Scoot flights, Pre-flight online purchase for delivery to seat, Post flight online purchase for delivery to home. Krisshop’s ecommerce business allows members to buy many products on Krisshop and have them delivered to their home country globally.

Krisshop partners with thousands of brands and suppliers to offer a wide selection of

merchandise for both redemption and purchase.

About the role: -

Reporting to Customer Experience manager, the Customer Experience executive will be part of team to provide best customer experience through multi-channel support channels, including general inquiry, case resolution. The person will work closely with team to improve knowledge base and keep update relevant FAQ on the website.

Job Description: -

 Customer Engagement and Support:

●     Proactively engage with customers through various channels, including phone, email, and chat, to understand their needs and provide timely assistance.

●     Respond to inquiries, resolve issues, and address customer feedback, focusing on exceeding expectations and first contact resolution.

●     Responsible for meeting individual KPIs – including but not limit to Customer Satisfaction, Quality Score, First Contact Resolutions and Average Resolutions Time.

Relationship Building:

●     Cultivate and maintain strong relationships with customers, establishing trust and loyalty through effective communication and personalized interactions.

●     Demonstrate a customer-centric approach, ensuring that customer needs and satisfaction are at the forefront of all interactions

Cross-Functional Collaboration:

●     Collaborate seamlessly with various departments to ensure a holistic and coordinated approach to achieve customer satisfaction.

Problem Resolution:

●     Investigate and resolve customer complaints or concerns promptly and professionally, ensuring a positive resolution and customer satisfaction.

●     Collaborate with internal teams to address recurring issues and implement preventive measures.

Process Improvement:

●     Work collaboratively with cross-functional teams to streamline customer-facing processes and enhance operational efficiency.

●     Contribute to the development and implementation of customer-centric policies and procedures.

Product Knowledge:

●     Develop a deep understanding of our products and services to provide accurate information.

Team Ambassadorship:

●     Be the voice of the team in project-related discussions, ensuring that our perspectives, achievements, and challenges are accurately portrayed.

Requirements

  Bachelor’s degree in a relevant field.

·      Minimum 3+ years of experience in customer service, customer support or a related role

·      Excellent interpersonal, written, and oral communication skills

·      Ability to lead and collaborate effective with cross-functional teams.

·      Languages: English, Indonesia Bahasa preferred.

·      Familiar with tools like Zendesk, Magento, ERP system is a plus.

o  Experience in SQL and proficient in Python/R for data analysis.

o  Experience with data modeling, data analysis and visualization tools.

o  Statistical methods for building robust and actionable metrics.

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The Global Content Manager for Pet Nutrition will play a critical role in driving our transformation to become a digital-first organization that drives organic growth. We must reshape the way we reach, convert and add value to pet parents across paid, owned and earned media.

To manage the global ecosystem of content partners and the annual Content Planning Process with T1 agencies (CPP). This role will coordinate partner capability reviews, agency SOWs and ways of working. It’s an exciting role focused on building net new capability and partners in markets around the world.

Our ambition in this transformation is to:

1. Build global mega brands pet parents love – shifting from transactions to relationships

2. Drive lifetime value with engaged pet parent communities

3. Create digital-first capabilities, partnerships, ways of working and resources to engage with pet parents along their education and purchase journeys

4. Put Data & Analytics at the heart of our omnichannel content & media strategies

Reporting to the Global Content & Marketing Operations Director, this role is key role within the new Global Marketing team.

Requirement

1. 5+ years experience in Content/Brand Marketing
2. Significant experience in digital marketing and in digital performance driven organizations
3. Experience in managing external agencies/partners
4. You are a great collaborator and communicator
5. Passion for cats and dogs would be ideal
6. Languages: Fluent English required
7. Master degree in business schools or equivalent digital education
8. Master degree in math or statistics

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

Assist, Directs and maintains all aspects of the operations team/tasks across Club InterContinental, Quayside Lounge and Meetings by ensuring product quality and that optimum service is provided to all its guests in accordance with Brand standards, policies and guidelines established by IHG Hotels & Resorts.

Financial Returns

• Assist the Rooms Division Manager in preparing and maintaining all expenses for the department in line with the budget. At the same time, review monthly financial results and develop action plans to minimize wastage.
• Actively support the up selling initiatives of the Front Desk with relevant feedback.

Guest Experience

• Build and maintain positive relationships with all customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Champion hotel brand standards
• Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes
• Ensure front office staff provides guests with prompt service, professional attention and personal recognition.
• Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
• Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.

People

• Actively participate in the selection of suitable new staff, their on-boarding, and continuous training to upkeep high levels of service presentation by them at all times.
• Prepare efficient work schedules for all staff assigned to the Club in order to optimize their productivity without negatively impacting guest service standards.
• Maintain professional standards of conduct, hygiene, uniforms and grooming of all employees assigned to the Club.
• Effectively manage operational routine by conducting daily shift briefings with assigned staff, highlighting all VIP arrivals, meetings, guest critique and relevant issues impacting guest service.

Responsible Business

• Supervise the entire operations of Club InterContinental; this includes its rooms, facilities and food & beverage operations.
• Ensure maximum guest satisfaction through high levels of personal recognition and prompt cordial attention to all guests from arrival through departure.
• Ensure an excellent quality of the product, food & beverage offerings and the facility are presented at all times by liaising with other departments/Heads such as Executive Chef, Food & Beverage Director and Executive Housekeeper.
• Ensure timely and high standards of display and presentation at the Club’s lounge for breakfast, afternoon tea and evening cocktails.
• Ensure that bookings for the Club’s meeting room are optimally managed and it is well maintained to meet guest requests.
• Maintain Back of House decorum in the Club lounge areas, in respect of its guests’ privacy and relaxation.
• Monitors the personnel of these operations to ensure guests receive prompt, cordial attention and personal recognition
• Ensures staff, particularly guest contact personnel, are familiar with Priority Club members, known repeat guests and other VIPs and provide special attention and recognition
• Conduct regular department communication meeting and resolve any conflicts, problems existing in the department or with other departments.
• Actively seek employee feedback and give recognition to staff who excel, maintaining stability in the team and consistency in service provided by them.
• Develop and maintain courteous professional relationships with guests through personal introduction and attention.

Accountability

This Job requires for the communications and interactions with the Special VIP guest arriving and staying in an IHG brand of hotel all around the world. This includes all forms of service, from the escorting of the guest to the rooms, to the service at the Club InterContinental; this is all the job is being requested to achieve. As the manager of the Club InterContinental, it is their duty to supervise and solve all forms or trouble. This includes all the Club InterContinental Employees, from Assistant Managers, Executive to Operational Staff.

What we need from you

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Business Administration, plus 4 years of Front Office/Guest Service experience including management experience. He/ She have to be able to speak fluent English. Other languages preferred.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Job Requiremnets:

• 1,Developing and implementing the company's strategic plans to ensure long-term growth and profitability.
• 2, Managing the day-to-day operations of the company, including project management, human resources, and financial management .
• 3, Recruiting,training, and managing staff to ensure efficient. operations and professional development.
• 4, Ensuring projects are completed on time, within budget, and meet quality and safety standards.
• 5 , Maintaining good communication and collaboration with clients, auppliers, subcontractors, and other stakeholders.
• 6, Overseeing the company's financial atatus, developing budgets, and monitoring costs.
• 7, Ensuring compliance with laws, regulations, and industry standards, managing risks, and taking necessary compliance measures.
• 8, Partcipating in business development and marketing activities to expand the business and identify new opportunities.
• 9, Handling intetnal affairs and decision-making within the company,and reporting the company;s perfrmance and progress to the board of directors or shareholders.
• 10, Representing the company at industry confertences,events,and public relations activities to enhance the company's visibility and reputation.

Account Manager (IT Business Solution)

Location: Bukit Merah Central

Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $3,500 - $5,000 + Commission

Job Duties

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirement

• Minimum 2-3 years relevant experience
• Occasional overtime may be required as per management’s request
• Strong technical knowledge of IT industry and its products and services

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Description:

• Monitor and comply with financial reporting guidelines
• Prepare and review annual budget
• Prepare financial statements
• Perform budgetary controls
• Ensure proper records of transactions
• Drive strong financial controls
• Responsible for grants and assets management
• Handle inter-funds transfers
• Manage tax reporting and compliance

Requirements:

• Minimum Degree in accountanting or finance related /ACCA
• Minimum 4 years of relevant experience
• Minimum 1 year of full sets experience
• 
  

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The abilities to communicate, manage and train drivers are critical for the success in this role.

The candidate is required to:

1. Identify potential customers and make contact for business opportunities;

2. Develop and take part in discussion to make the deal;

3. Receive route orders and plan on-boarding procedures for passengers;

4. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

5. Plan, route and co-ordinate with suitable drivers on their routes;

6. Assist in training and ensuring that service quality is upheld;

7. Deal with feedback, queries and complaints positively;

8. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure;

7. A willing and cheerful learner and worker.

Job Description:

• Responsible for managing a team of M&E coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues;
• Interfacing or M&E planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and Interfacing/M&E documents and drawing
• Ensure M&E works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems
• Supervise the progress of works on site;
• Coordination of sub-contractor's work and ensuring the work is on schedule.

Job Requirements:

• Degree or Diploma in M&E
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects, hospital experience is an advantage
• Highly motivated and independent with excellent team spirit and communication skills

• Prioritize superior customer service and sales management.
• Implement professional selling techniques to enhance customer experience.
• Ensure effective staff management through hiring, training, evaluation, and discipline.
• Review merchandise assortment regularly to optimize stock levels and reflect sales trends.
• Present merchandise according to standards to maximize sales and turnover.

Requirements:

• GCE 'O' Level and above.
• Minimum 10 years of retail experience in fashion industry, including 3 years in management.
• Deep passion and expertise in luxury retail.
• Ability to inspire and influence teams, demonstrating entrepreneurial vision and maintaining high integrity and professionalism.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities:

• Advising on legal aspects of issues encountered by RGE as well as any of the business groups managed by RGE, across multiple jurisdictions.
• Advising and counselling key stakeholders.
• Advising on all aspects of general corporate law. Familiarity of corporate secretarial matters and procedures.
• Negotiating, drafting and reviewing all forms of contractual agreements, with 3rd parties as well as within the RGE managed business groups.
• Cross-functional and geographical legal engagement for critical projects.
• Supporting businesses managed by RGE, especially in strategic projects that require legal input.
• Advising on the application of RGE’s policies and procedures across the various business groups.
• Providing sound and timely legal advice to business units and business groups.
• Providing guidance on Compliance matters, including drafting, reviewing, and revising local compliance protocols.
• Preparing and delivering training / updates on key legal topics, policies and procedures.
• Developing and implementing processes to consistently analyze and mitigate legal risk whilst improving efficiency and consistency in contracting.
• Instruction, supervision, and management of outside counsel, including management of external counsel expenditure.
• Researching and analyzing on legal issues and laws, legislation, regulations and court decisions impacting the various businesses managed by RGE.
• Supporting the strategic direction of RGE and the RGE Corporate Legal Department on projects and initiatives that may be allocated from time to time.

Skills And Experience That Will Lead To Success:

• At least 10 years of post-qualification legal experience, both within a law firm and in-house. Previous experience in an MNC or highly complex organisation would be advantageous.
• Proven ability to manage and support a variety of legal projects with a mixture of commercial/corporate work and advising on business initiatives.
• Demonstrate deep personal accountability for great performance, moving effectively between strategy and operational detail, staying focused on commercial priorities and critical business agenda.
• No sectoral or industry-specific experience required, but must have ability to quickly learn and pick up on the basics of the various businesses managed by RGE
• Able to work as an integral part of a global team, fostering teamwork and cultivating relationships, as well as ability to work independently and take the initiative where necessary.
• Focused on attention to detail and accuracy and have strong analytic/diagnostic skills.
• Excellent interpersonal/communication skills; experience of effective engagement at senior level, proven ability to work confidently and stand ground with senior managers at all levels.

Key Responsibilities:

• Advising on legal aspects of issues encountered by RGE as well as any of the business groups managed by RGE, across multiple jurisdictions.
• Advising and counselling key stakeholders.
• Advising on all aspects of general corporate law. Familiarity of corporate secretarial matters and procedures.
• Negotiating, drafting and reviewing all forms of contractual agreements, with 3rd parties as well as within the RGE managed business groups.
• Cross-functional and geographical legal engagement for critical projects.
• Supporting businesses managed by RGE, especially in strategic projects that require legal input.
• Advising on the application of RGE’s policies and procedures across the various business groups.
• Providing sound and timely legal advice to business units and business groups.
• Providing guidance on Compliance matters, including drafting, reviewing, and revising local compliance protocols.
• Preparing and delivering training / updates on key legal topics, policies and procedures.
• Developing and implementing processes to consistently analyze and mitigate legal risk whilst improving efficiency and consistency in contracting.
• Instruction, supervision, and management of outside counsel, including management of external counsel expenditure.
• Researching and analyzing on legal issues and laws, legislation, regulations and court decisions impacting the various businesses managed by RGE.
• Supporting the strategic direction of RGE and the RGE Corporate Legal Department on projects and initiatives that may be allocated from time to time.

Skills And Experience That Will Lead To Success:

• At least 15 years of post-qualification legal experience, both within a law firm and in-house. Previous experience in an MNC or highly complex organisation would be advantageous.
• Proven ability to manage and support a variety of legal projects with a mixture of commercial/corporate work and advising on business initiatives.
• Demonstrate deep personal accountability for great performance, moving effectively between strategy and operational detail, staying focused on commercial priorities and critical business agenda.
• No sectoral or industry-specific experience required, but must have ability to quickly learn and pick up on the basics of the various businesses managed by RGE
• Able to work as an integral part of a global team, fostering teamwork and cultivating relationships, as well as ability to work independently and take the initiative where necessary.
• Focused on attention to detail and accuracy and have strong analytic/diagnostic skills.
• Excellent interpersonal/communication skills; experience of effective engagement at senior level, proven ability to work confidently and stand ground with senior managers at all levels.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Bar Manager at Conrad Orchard Singapore plays a pivotal role in overseeing the efficient and professional service of food and beverages, ensuring guests receive optimal service in accordance with the standards, policies, and procedures of the Conrad hotel and Hilton Group. This individual will bring a wealth of experience from a successful bar, ideally one recognized among the World's Top 50 Best Bars.

What will I be doing?

As the Bar Manager, you will be responsible for performing the following tasks to the highest standards:

• To recruit, train, mentor and lead a highly motivated team of professionals
• To develop and manage a rigorous training program to ensure world-standard staff knowledge of spirits and cocktails, bar service, and hospitality
• To communicate with other departments to ensure a supporting team of professionals.
• The ability to communicate with the Chef and Directors to discuss menus, marketing strategies and guest comments and concerns.
• To deliver world-class service by actively leading the team delivering the guest experience, including bartending regularly and always being onsite during the peak periods.
• To actively engage with the local and global cocktail communities to raise the local and international profile of the Manhattan Bar
• To plan and organize resources needed for operation, and assist in the operations, to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
• To complete and conduct performance evaluations for all bar employees.
• To ensure guest needs and guest expectations are met by providing an efficient and professional service
• To attend and participate in all required meetings
• To run a meticulously executed bar program that is capable of securing nominations for local and international awards (I-S Magazine’s annual Reader’s Choice Awards, Drink International, World’s 50 Best Bars and the Spirited Awards at Tales of the Cocktail).
• To deliver world-class beverages by taking responsibility for beverage menu development, including the main beverage menu, rotating specials, and the cocktail trolley service
• To effectively manage the Manhattan Bar’s in-house barreling and house-made ingredients, ensuring a top-quality product and effective management of program inventory
• To actively manage the bartender team and liaise with the kitchen to ensure a consistently exceptional standard of drink and food quality, efficient profitability and creative presentation
• To actively manage bar service to ensure quick ticket times, seamless guest experience
• To actively study to stay on top of world cocktail trends and best practices in order to ensure the Manhattan Bar is respected as a world-class program
• Responsible for developing and managing exciting 12-month program of educational and other guest events
• To actively manage beverage inventory levels, procurement, and par stocks to conserve the hotel’s capital and to deliver an uninterrupted guest experience
• To work closely with, and follow the direction of, the hotel public relations team to develop the Conrad Bar’s local and international profile in traditional and social media
• To liaise with suppliers and vendors to get the best products at the best possible rate

What are we looking for?

A Bar Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Minimum of 3 years’ experience in similar position, preferably in a successful cocktail bar with strong beverage program focusing on cocktails
• Good English skills, both written and verbal to meet business needs.
• Strong leadership and training skills.
• Outgoing personality and willing to work for long hours.
• Thorough knowledge of beverages, bar trends, service, cost control in F&B, labour controls, menu writing, maintenance, merchandising and accounting.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our client is a company in the Construction industry. Due to business needs, they are now recruiting a Accounts Officer (AR/AP) to be part of their Accounts team for ongoing transformation projects. They are located in the West – easily accessible.

The Duties of Accounts Executive (AP/AR):

• Support in generating invoices and managing billing processes
• Assist in month end closing
• Update Bank statements and cash flow statements
• All other ad hoc duties as assigned

Job Requirements:

• Min Diploma in Accounting, Finance or other business-related field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R23115674 (Chong Jia Jia)

Roles & Responsibilities

As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce platforms and work closely with the marketing and sales teams to ensure customer satisfaction. If you have a passion and enjoy working in a fast-paced environment, then this job may be the perfect fit for you.

• Respond to customer inquiries and resolve their issues via chat system.
• Assist customers with placing orders, tracking shipments, and processing returns/refund/exchange.
• Provide product information and recommendations to customers.
• Collaborate with other departments, such as shipping, billing &etc, to ensure timely and accurate order fulfillment.
• Maintain accurate records of customer interactions and transactions.
• Identify and escalate complex issues to senior representatives or supervisors.
• Stay up to date with product knowledge and industry trends to provide excellent customer service.
• Meet and exceed customer satisfaction goals and performance metrics.
• Continuously improve customer service processes and procedures.

Requirements

• Minimum Diploma holder or (No qualification candidate who had at least 2 years working expirence with E-COMMERCE )
• Prior Ecommerce Customer Service experience
• Excellent phone/email communication skills
• Ability to handle high volume customer interactions
• Strong problem-solving and decision-making abilities
• Effective time management skills
• Ability to multitask and prioritize tasks
• Detail-oriented and accurate data entry
• Experience with CRM and ticketing systems
• Familiarity with Ecommerce platforms and order workflows
• Able to work in a fast-changing environment and multi-task.

What’s In It For You:

• On job training provided
• Good learning environment on the working of e-commerce
• Valuable skills that are transferrable
• Work area will be located at Tampines- Walking distance to Tampines Hub/Tampines Safra
• 5.5 days work week (9 hours with 1-hour break, meals, and transport allowance is provided)

• MNC
• 5-day work week
• Permanent position
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as HR Manager.

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Skin labo has been operating in Singapore since 2007. We have been a bran agent for Dermalogica, a renown beauty care brand from the United States, since our inception. Over the span of for 15 years we have successfully established a loyal customer base of more than 100,000!

We are now looking to further expand our operations in Singapore. We are offer looking for talents who want to be part of an established expanding company with ample opportunities for career advancement and learning to develop holistically as a professional in the beauty industry.join our team ! Live your dreams！

Job Highlights

• High Incentive Bonus
• Career Growth and Development Opportunities
• Monthly salary: $8000–$16000

RESPONSIBILITIES:

• Manage day-to-day branch sales and operations.
• Achieve outlet monthly target
• Motivate and manage a team of customer service, consultants and therapists to achieve their goals.
• Ensure a high level of service quality and total customer satisfaction.
• Identify, recommend and promote appropriate treatments and products to customers’ needs.
• Provide sales training and skill training
• Build and establish relationship with customers.
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Other ad-hoc duties assigned

JOB REQUIREMENTS:

• Required Skill(s): team management, sales and operations, consultation, customer service
• positive attitude
• At least 4 years of relevant supervisory/managerial level experience in the beauty/spa industry.
• Able to lead and mentor a team
• Good communications and strong interpersonal skills.
• Result driven and service oriented.
• Willing to work retail hours.

Work hours:

• Weekday 11am-9pm ; weekends and PH 10am-7pm
• Off day (discuss when interviews)up to 8 days off per month

Outlet locations:(4 Location)

•Orchard

•Novena

•Raffles City

•Jurong

Interested candidate, please email resume to [email protected]

or drop us a WhatsApp at +65 91764434

Seeking a quick-learning, initiative-driven, and detail-oriented Manager, Business Operations and Contracts Management to support critical functions related to existing and new Submarine Network Systems.

You will work closely with various stakeholders within Keppel and work closely with joint build partners/landing parties in APAC, North America and Europe.

The ideal candidate is an autonomous self-starter who can navigate ambiguity and drive results.

You are curious, with a growth mindset and would like to make a difference in the digital infrastructure space, specifically the submarine network world.

Job Description

• Build and develop business operations processes to support existing Submarine build and support new Submarine Network Systems
• Contract governance: Ensure that all areas of contracts are enforced and carried out (e.g., purchases of relevant insurance, relevant services etc. across main submarine agreements, supply contracts, landing service contracts etc.)
• Contract execution: Manage onboarding of new vendors, invoices, payments etc. by partnering with both internal finance and external stakeholders for Submarine Network System projects
• Drive all yearly renewals related to the submarine network project, from approval, budgeting to execution
• Support O&M team to track all annual renewals that need to be processed
• Support Leadership team in monthly key updates, quarterly board meetings etc. and drive the team/internal stakeholders in collation of data, information distribution etc.
• Drive contracts housekeeping and organization internally to optimize efficiency

Job Requirements

• Bachelor of Science degree in Business, Finance, Accounting, or related disciplines
• 8 to 10 years of experience in digital or communications infrastructure sectors preferred: e.g., subsea cable systems, terrestrial networks, cable landing stations, colocations etc
• Strong experience in contract management, including understanding how complex agreements are structured, flow through and executed
• Experienced in managing budget, cashflow for operations for large complex global project
• Experience in business operations, setting up new processes or customer success role
• Effective written and communication skills, required

Job Duties :

• Set-up the dining area and service station in preparation for the day’s business.
• Take all guest orders by following proper guest serving procedures.
• Promptly and correctly deliver all orders to the guests.
• Clear all soiled dishes, glassware and cutleries from guests’ tables to dishwashing area.
• Perform daily and weekly housekeeping and cleaning duties according to schedules.
• To undertake any other duties and responsibilities assigned.

Interested Candidate,

☎️ Call Or WhatsApp : 9689 1693

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

Devise creative strategies to drive online traffic to the group website.

Track and optimize conversion rates by improving the design, content and user experience on the website and internet booking engine.

Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns

Design, build and maintain our social media presence

Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Identify trends and insights, and optimize spend and performance based on the insights

Collaborate with internal teams to create landing pages and optimize user experience

Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Collaborate with other vendor partners (such as indoor playground, child care & F&B outlets)

Copywriting and PR initiatives

Requirements

Bachelor's degree in marketing

2 to 3 years relevant experience

Willing to work from home on a part time basis

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

As a Membership and Event Sales Executive, your primary responsibility is to drive revenue growth through the acquisition of new members and the successful promotion and sale of event space. You will play a crucial role in expanding our organization's reach, enhancing member engagement, and maximizing event attendance.

Key Responsibilities:

Membership Acquisition:

• Develop and implement strategies to attract new members.
• Conduct market research to identify potential target audiences.
• Create and deliver compelling presentations to showcase the benefits of membership.
• Collaborate with marketing teams to design and execute effective membership campaigns.
• Build and maintain strong relationships with existing members.

Event Sales:

• Identify and approach potential prospect to propose our event space.
• Develop sales proposals and presentations for event space and e-commerce platform.
• Collaborate with the team to understand the unique selling points of our membership and space.
• Meet or exceed sales targets for event space and membership.
• Negotiate and finalize contracts with clients.

Client Relationship Management:

• Provide excellent customer service to members, sponsors, and partners.
• Act as the main point of contact for inquiries related to membership and event sales.
• Proactively address and resolve any issues or concerns raised by clients.
• Build and maintain strong, long-term relationships to ensure client satisfaction and retention.

Data Analysis and Reporting:

• Generate regular reports on membership and event sales metrics.
• Identify trends and make data-driven recommendations for improvement.
• Continuously assess and refine sales strategies based on performance insights.

Collaboration and Communication:

• Collaborate with cross-functional teams.
• Communicate effectively with internal stakeholders to ensure alignment on sales goals.
• Participate in regular team meetings and contribute to overall business strategy discussions.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven 2-3 year of experience in sales, with a focus on membership and event sales preferred.
• Young and outgoing personality.
• Hunter Role 80%, Farmer Role 20%
• Strong communication and presentation skills.
• Excellent negotiation and relationship-building abilities.
• IT Savy (Microsoft Excel, Word, Powerpoint, Google Drive, etc)
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented with a track record of meeting or exceeding sales targets.
• The ideal candidates should have a successful sales track record in direct sales and an ability to develop targeted prospect databases.
• Bilingual: Fluent in English & Chinese (Speak & Write)

Salary: Basic $2500 – $3200 + Commission & Incentive

Job Type: Full – timer, 5 Days work week (Monday - Friday), Able to assist on Saturday and Sunday (Occasionally)

PH OFF.

Responsibility:

• To develop and agree specific statement of requirements for engineering commissions to be placed with external professional engineering design consultants;
• Demonstrated experience in civil engineering design and project management, ideally in transport infrastructure or water infrastructure;
• Liaise between customer, design team and contractors;
• Coordinates the development and evaluation of annual regional capital budgets within limits set by Corporate Engineering;
• Creates and checks solid models and assemblies from engineering sketches and descriptions;
• Identifying and hiring additional design engineers;
• Managing a small group of design engineers including employees and contractors;
• Work closely with Program Managers, System Engineers, HW & SW Engineers, and cross-functional teams to plan and drive the execution of engineering activities;
• Be responsible for ensuring that engineering development efforts are completed per cost and schedule and meet the defined requirements and commitments.