Responsibilities

Oversee operations in an auto service unit to ensure compliance with quality standards

Contact clients and convince them to bring vehicles to their unit for repairs

Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs

Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs

Conduct price negotiations with clients to reach a favorable bargain for both management and client

Oversee the hiring and training of an effective auto service team

Maintain accurate record of all accounts and relevant financial information

Requirements

Prior experience in the field of auto servicing

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

• Deliver consistent good customer service including inquiries, and complaints at all times
• Be customer-centric with both internal and external stakeholders via all communication channels.
• Handle phone and email enquiries of current and prospective customers of NTUC Health
• Advise and promote the value of our NTUC Health services to the customers.
• Address enquiries, referrals, scheduling of appointments and other support required from the various communication channels; recommend relevant services within NTUC Health to address the needs of the stakeholders.
• Manages service feedback and liaises with relevant stakeholders to resolve the issues within a stipulated time frame.
• Track and monitor customers enquiries from all channels such as Call Centre Hotline, E-mails, Whatsapp, and Online Messages in a timely manner, including service recovery.
• Meet KPI requirements.
• Perform any other duties that may be assigned from time to time by the Reporting Officer.

• Preferably general degree or minimum A Levels with some customer service experiences
• Someone with strong written and verbal communication skills
• Someone who is resourceful and provides timely and accurate information to our seniors
• Someone who is patient and meticulous and enjoys working with a senior person.
• Prior experience in the healthcare sector is preferred.
• Proficiency in a 2nd language would be advantageous.

• Working hours: 9am - 7pm
• Working days: 5 Days work (Off days will be on weekday)
• Locations: River Valley Rd (Great World MRT)
• Salary: Basic $2500 - $3200 + Commission + AWS + VB

Responsibilities:

• Greeting and welcoming guests, answering all calls and directing as needed and Talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team on the day-to-day business operations
• Assist Daycare Team on the day-to-day business operations
• Assist in selling retail products & packages
• Handle and take care of dogs and cats
• Any other duties / tasks / projects as assigned

Requirements:

• Not afraid to handle and take care of dogs and cats
• Prior experience in customer service
• 5 Day Work Week (have to work on weekends & some PH)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

· Liaison person for council members, trustees, and office holders matters.

· Coordinate events that Council Members attends locally and overseas, prepare pre and post meeting notes and follow up action.

· Organise and coordinate annual general meeting, elections and follow up actions.

· Coordinate various committee meeting with internal and external stakeholders, on yearly activities calendar, minutes taking and follow up actions.

· Prepare AGM notice and process, announcements and the proceedings of AGM, minute taking, submitting annual returns and update constitution changes.

· Work with stakeholders to finalise the Outstanding Volunteers. Friends, Committees, Students Chapters and Special Recognition Awards.

· Planning and co-ordinating the event and the awards presentations, event venue, catering, activities, fun and games with internal and external stakeholders.

· Support Awards Committee to call for Nominations, updating the entries, shortlisting, selection, and coordination of the Awards ceremony.

· Co-ordinate various awards, community services and inter professional games with internal and external stakeholders.

Required Competencies:

· Preferably degree in business, communication, and event management

· 5 years relevant experiences in administration, and event management

· Strong Microsoft Office Skills, Minutes Writing and Language Proficiency

· Excellent Communication, Planning and Event Organising Skills

· Good time management and ability to work well with vendors and stakeholders.

Job Responsibilities

• Formulate efficient & intuitive Go-to-market strategy for sales with Robotics BU management.
• Market researching including features/improvements etc. back to RHQ & Japan HQ.
• Marketing tools preparation (product presentations, success cases, videos, demo
• Event management (Seminars, webinars, exhibitions, road shows etc.) with robot country teams and Brand & communication (B&C)
• Preparation of marketing collateral based on industry strategy.
• Digital Marketing: Digital Campaigns, Integrated marking communications, Robotics website updates with B&C team etc. Write copy for diverse marketing distributions (brochures, press releases, linked-in articles, success stories, website material etc.)
• Product Management: New product launches, Product EOL communication, Demo Kits for market (Exhibition, partners, end customer)
• Price management: Setting prices at regional level and country level, Loading same into the systems, Special price requests to Japan, price approval with internal forms & systems.
• Budget management: Working with Managers for budget preparation & system entry, Sales gap analysis and forecast every quarter & monthly monitoring against plan. Confirm the budget plan data entry & report to managers periodically.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures. Preparation of monthly marketing, sales reports etc
• People management 2-3 team of admin and marketing members to be managed smoothly.

Job Requirements

• Bachelor of Engineering in Mechanical/ Robotics & Automation/Electronics/Mechatronics. MBA (Marketing Management/Digital Marketing/Business Administration) will be added advantage.
• At least 3-5 years of product manager experience on the job preferably robotics/automation multinational company experience.
• Creative, Innovative & Challenge driven.
• Industrial Robot knowledge and experience will be added advantage.
• Excellent communication, commercial skills, People skills & Team working culture.
• Project Management; Able to relate & close working with various internal, external stakeholders.
• Good understanding of market research techniques, data analysis and statistics methods
• Knowledge of strategic planning and marketing best practices
• Familiar with digital marketing, social media, and web analytics
• Proficient in MS Office and marketing software (e.g., CRM, SAP)
• Willing to travel 30-40% regionally.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23662

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.

Team Benefits:

• 5 days work week, retail hours
• Completion Bonus
• Referal Program
• Career Progression
• Pick up a new skillset
• F&B and Beauty perks and discounts available
• Sales commission and Incentives

Job Responsibilities:
• Provide a friendly and hospitable welcome to customers.
• Handle calls and enquiries in a professional, courteous and polite manner.
• Handle all customers’ requests in a timely and efficient manner.
• Attend to customers’ enquiries or appointment bookings through phone calls, WhatsApp or face to face interactions.
• Assist with booking, changing and cancellation of appointments
• Engage new customers and provide excellent customer service to drive retention and sales.
• Promote products, services and packages to boost sales opportunities.
• Deliver product knowledge to customers through effective communication to increase consumers’ understanding and product sales.
• Manage and maintain the salon’s tidiness and cleanliness.
• Other ad-hoc duties where necessary.

Job Requirements:
• Passion for beauty services
• Committed to deliver high standards of customer service
• Strong interpersonal and communication skills
• Able to operate basic computer applications
• No experience are also welcome

What you’ll be doing

• Engage with customers to address inquiries, provide information about Halal products, and ensure customer satisfaction.
• Collaborate with the manager to implement and maintain quality control measures in the butchery.
• Stay updated on Halal certification standards and regulations.
• Address customer inquiries and concerns related to Halal products.
• Regularly inspect and maintain butchering equipment to ensure safety and efficiency.
• Report any equipment malfunctions and arrange for repairs.
• Cut Meat.
• Train new team members in collaboration with the Butcher Manager.

Responsibilities

• Ensure IT support services meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issue.

• Provide tactical and strategic recommendations based on ITSM key performance measures.

• Lead continual service improvement and ongoing process maturity through regular reviews of the process and tools, trend analysis and metrics reporting and through regular engagement with stakeholders.

• Promote transformation of IT support excellence by delivering best practices supporting Service Management and overall Operations Service Delivery.

• Responsible for facilitation and response of all major incidents impacting Business applications and Infrastructure Services on a 24/7/365 basis.

• Ensure that incidents are managed effectively and professionally, resulting in the restoration of normal service quickly, efficiently and with minimal impact to customer / business service.

• Ensure documented processes are followed and Incident Communications are accurate, sent out in a timely, effective and efficient manner meeting SLA commitment.

• Managing/Hosting incident recovery bridge lines as appropriate for high priority and major incidents

• Conduct continuous process improvement for the Incident Management Life Cycle and Incident Postmortem process.

• Provides input to Problem Management for the analysis of Incident data and identification of trends.

• Analyze the cause of the reoccurring incidents by following the problem management methodologies.

• Analyze data in the ticketing system periodically and identify possible chronic incidents that should be considered for problem management.

• Manage root cause analysis between cross functional technical and business teams.

• Provide key input into Service Operations’ strategy and be responsible for identification and implementation of continuous improvement opportunities.

Requirements

• Master’s or bachelor’s degree in information technology, Computer Science, Manage Information Science or equivalent.

• Strong Banking knowledge - Front, Middle or Back Office Operation knowledge relating to Corporate, Institution and/or Transaction Banking Business.

• Min. 10 years of working experience in a bank in Asia Pacific within Technology department.

• Strong Technology, Application, and Infrastructure knowledge. Prior experience in establishing and driving Technology Support Strategy and operation management are good-to-have.

• Strong experience in IT service Management and support operation management.

• Strong experience oversight or managing outsource / offshore support service delivery structure and operations.

• Strong experience with ITSM processes across Incident, Problem, Change and Release Management.

• Strong experience in ServiceNow or other workflow / request management tools.

• Strong experience / proficient with end-to-end Technology spectrum (apps and infrastructure), including common infrastructure (cloud or on-prem) and associated control / monitoring tools.

• Good understanding of application control / monitoring tools.

• Proficient with MAS TRM, Outsourcing and TVRA requirement.

• Good to understand MAS guidelines and banking act.

• Proficient with regional central banks governance requirement is preferred.

Licence No: 12C6060

JOB RESPONSIBILITIES:

• Perform audiological and vestibular testing efficiently and effectively. This includes PTA, Tympanometry, Acoustic reflex testing, VNG, VEMPs, VHIT, ABR, Oto-acoustic Emissions etc.
• Assist in seeing patients for Hearing Aid evaluation and fitting in a busy specialist outpatient clinic setting.
• Comply with procedures in areas of electronic medical records system, PDPA and infection control.

WORKING HOURS:

• 5 Days Office Hours

WORK PLACE:

• Jurong East

JOB REQUIREMENTS:

• Masters / Bachelor degree in Audiology
• Experience in Audiology will be an advantage

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities

Oversee operations in an auto service unit to ensure compliance with quality standards

Contact clients and convince them to bring vehicles to their unit for repairs

Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs

Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs

Conduct price negotiations with clients to reach a favorable bargain for both management and client

Oversee the hiring and training of an effective auto service team

Maintain accurate record of all accounts and relevant financial information

Requirements

Prior experience in the field of auto servicing

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Job Scope:

• Handle day-to-day Admin and Operations of company
• Complete a range of required administration tasks including reports, correspondence, spread-sheets, tuition lesson arrangement etc.
• Complete a range of administration tasks including coordination of incoming and outgoing mail and distribution, staff absences and relief timesheets to ensure the efficient running of the programmes
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Other duties as assigned by Senior Management

Requirement:

• Degree in Admin or related field.
• 5+ years relevant experience.
• Proficient in Microsoft Office
• Excellent communication and interpersonal skills to interact with both students and parents
• Strong work ethic, collaborative, creative, meticulous and an eye for detail
• Able to work on at least one weekend.

Job Description

We are looking for a Project Manager to lead a team effectively while managing stakeholders and direct the execution of the projects to ensure successful delivery.

Roles and Responsibilities

• Plan, execute and track technical infrastructure procurement
• Plan, execute and track technical infrastructure installation and commissioning
• Plan, execute transition of technical infrastructure to support and operations
• Working with users, vendors and support teams to manage systems by offering guidance from IT perspective. This will include overseeing/monitoring IT deployment, IT maintenance.
• Working with Security, Network and System Specialists to lend technical consultancy, guidance and support.
• Delivering project as budgeted and scheduled by ensuring IT deliverables are in tune with overall Project deliverables.
• Review solution for completeness and compliance.
• Proactively makes recommendations for process improvement
• Creates process documentation and templates while helping to foster process adoption
• Assists with stakeholders follow up and status updates.

Requirements

• Diploma and Degree holders in Computer Science or related technical discipline
• Minimum 3 years experiences as a project manager
• PMP or CITPM certification is an added advantage
• Able to work as a team or individual
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Risk mitigation, deviations and controls
• Familiar with Agile and DevOps is a plus

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job description

We are looking for an energetic and passionate customer service professional to join us in our expanding company.

Job Scope:

*Attending to customers' enquiries via phone/emails

*Arranging for interviews between employers and helpers

*Providing professional advice to employers to ensure a good match between employer's requirements and helper's profile/experience

*Providing excellent aftersales follow up service/ counselling services

*To ensure strict compliance with MOM's regulations and to perform EA duties with utmost integrity

*To perform administrative duties required for proper file-keeping

Requirements:

* Diploma and above. O Levels with good working experience are welcome too

* CEI (Basic) certificate will be highly advantageous

*Strong communication skills

*Those with good customer service experience but no CEI cert yet are welcome to apply too

Please kindly send in your full CV (with recent photo) stating your current and expected salary.

Working location: Selegie

5 working days a week

Experience:

• Customer Service: 3 years (Preferred)
• CEI certified

Job Type: Full-time

Salary: $2,500.00 - $6,000.00 per month

Benefits:

• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

License/Certification:

• CEI (Preferred)

Work Location: In person

Expected Start Date: 01/03/2023

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

**Job Summary:**

As a Project Manager with a focus on legal and filing duties at TSGS, you will be responsible for overseeing and managing a range of legal and compliance-related projects. You will play a key role in ensuring that the company adheres to legal standards and maintains proper documentation.

**Key Responsibilities:**

1. **Project Management and Coordination:**

- Plan, initiate, and manage legal and compliance projects.

- Coordinate with different departments to ensure legal requirements are understood and integrated into company projects.

- Set deadlines, assign responsibilities, and monitor the progress of projects.

4. **Risk Management:**

2. **Legal Compliance:**

- Stay updated with relevant legal and regulatory requirements.

- Ensure all company projects comply with applicable laws and regulations.

- Collaborate with legal consultants and in-house legal team to address legal issues.

3. **Documentation and Filing:**

- Manage the organization and filing of legal documents.

- Develop and maintain a system for tracking legal documents.

- Ensure secure and efficient retrieval of company legal files.

- Identify potential legal issues in projects and suggest mitigation strategies.

- Assist in the evaluation of the legal impact of various corporate strategies and business initiatives.

5. **Stakeholder Communication:**

- Communicate project status, risks, and achievements to all stakeholders.

- Prepare and present reports on project progress and legal compliance to senior management.

6. **Continuous Improvement:**

- Continuously improve project management tools and processes to enhance efficiency and effectiveness in legal compliance.

**Qualifications:**

- Bachelor’s degree in Law, Business Administration, or a related field.

- Project Management Professional (PMP) certification is a plus.

- Minimum of 3 years of experience in project management, preferably in a legal or compliance environment.

- Strong understanding of legal terminology and documentation.

- Excellent organizational, communication, and leadership skills.

- Proficient in project management software and MS Office.

Job Descriptions:

As the Project Manager for Utilities Infrastructure Construction, you'll oversee the 22KV & 66KV High Tension Cable Laying and Telecommunication Pipeline Projects. Your responsibilities include project planning, resource management, execution, quality assurance, communication, budgeting, and documentation. Knowledge of LTA regulations and BCA standards is essential to ensure compliance throughout the projects.

Job Requirements:

• Bachelor's degree in relevant fields (Civil Engineering, Electrical Engineering, Telecommunications Engineering, or Construction Management).
• Proven experience (typically 5+ years) as a Project Manager in utilities or infrastructure construction projects, including experience in both high-tension cable laying and telecommunication pipeline projects.
• In-depth knowledge of utilities construction processes and regulations, including LTA regulations and BCA standards.
• Demonstrated leadership skills, exceptional communication abilities, and effective problem-solving capabilities.

We regret that only shortlisted candidates will be notified

Responsibilities:

• Drive overall operational activities for assigned outlets including productivity, efficiency, P&L, sales, people, QSC, KPIs.
• Manage and work closely with Restaurant Managers & Operations Team to develop operational strategies while ensuring motivation, commitment, productivity, drive, and pride of the team.
• Analyse past financials & business information, prepare monthly budgets (food, staff, operation costs), and initiate growth plans for the outlets to achieve internal sales & profit objectives.
• Responsible for all service staff by providing motivation & guidance to improve service standards and workflow procedures
• Work with HR Manager to align HR policies & reward system to enhance staff welfare, and involve in recruitment process meet manpower requirements
• Work with top management and cross functional teams to develop systems for most efficient, speedy, quality service which will ensure maximum customer satisfaction
• Provide feedback to operations development department on day-to-day operations to ensure company’s integrity in food safety and brand as well as quality and customer service in frontline operations.

Requirements:

• Min. Diploma in Business Management or equivalent
• Min. 5 years of Operations Management and Managerial experience in F&B industry
• Able to travel from outlet to outlet and work on off-office hours as and when required

• Manage a team in facility management for a healthcare facility.
• Ensure that the premises and amenities upkeep and maintenance are carried out accordingly.
• Perform regular systems inspection to ensure effective implementation and strict compliance of all maintenance programs.
• Establish good working relationships with clients and maintain high quality service standards.
• Suggest feasible improvement works, rectification works, major repairs and maintenance works and new initiatives.

Requirements:

• Degree in Mechanical Engineering or equivalent
• At least 5 years of large-scale facility management experience in Healthcare/Hospital facilities.
• Good leadership, people management and communication skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Our Strategy and Transactions (SaT) team works with clients to manage their capital agenda to drive competitive advantage and increased returns. As part of a global team of 10,000 professionals in 100 countries you will advise clients on preserving, optimising, raising or investing capital.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team.

As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business.

Your key responsibilities:

• Help clients achieve their strategic goals, whether they are acquiring or divesting assets.
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Work with other EY service teams to deliver an integrated service to our clients.
• Likely to also work on a number of cross border assignments working with other EY offices around the world

Skills and attributes for success

• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

To qualify for the role you must have

• Bachelor's degree with minimum 5 years of relevant work experience
• Entrepreneurial mind set and business acumen
• Passion for helping clients achieve their potential
• Able to analyse financial and non-financial information to formulate views and conclusions.
• Familiar with fundamental concepts of accounting including IFRS
• Good presentation skills and prior audit experience would be advantageous
• Possess data analysis & critical thinking skills with a flair in MS Excel applications

Ideally, you’ll also have

• Transactions/auditing experience
• Client facing experience from a professional services background

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world.

Apply today.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a IT Service Management Officer (SMO) to be part of our diverse team of talents here at NCS!

You will be part of a team of highly motivated individuals in the IT Governance Team, managing the development and maintenance of IT team on behalf of a key NCS client. You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

You will be performing the following scope of work for a system or a family of systems for a NCS key client:

• Service Management
• Configuration Management
• Incident Management
• IT Security Management
• IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor, report and ensure that the SLA/KPI of the in-scope systems are to be met, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and provide regular update to client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level, and highlight in advance to client in any eventualities of potential obsolescence.
• Prepare and submit report to Client

Incident Management

• Lead investigation and ensure resolution of incident withinstipulated SLA time
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client
• Ensure propersign-off/endorsement by client for incident resolution/closure and associated archival/repository

IT Security Management

• Schedule security scan for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Ensure application/software/system are updated with the latest virus/security patches
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

A little about you:

• Degree in Information Systems, Computer Science or equivalent
• More than 3 years of IT project management experience and at least 5 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques

What you might also need to have:

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Must be customer oriented and be able to lead, develop and maintain respectful and trusting relationship
• Able to travel as and when required

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Roles & Responsibilities

. Responsible for effectively creating and executing multi-platform marketing initiatives for the organization’s events.

. Owns the event marketing process – budgeting, design and creatives, marketing strategies, promotion, execution of initiatives and evaluation.

· Work closely with Corporate Partners for successful delivery of all physical and online events and lead generation activities.

· Conceptualize design briefs to develop marketing collaterals

· Develop and implement effective event marketing strategies

· Plan, develop and drive all local event paid campaigns-online/offline

· Monitor and optimize local event paid campaigns-online/offline for maximum effectiveness.

· Communicate closely with appointed agencies, printers and external vendors and ensure project timelines are met

· Prepare event budget, marketing and post event reports

· Participates in new business activities as assigned.

· Plan and execute various onsite activations & events, including but not limited to CRS booth and pop-ups

· Identify opportunities to expand marketing efforts and to increase brand awareness

· Assist in planning of annual events and event campaign calendar.

· Participates in any marketing-related activities as assigned

Requirements

· Diploma or Degree in Business/Events Management or Marketing

· At least 1-2 years of experience in a marketing/events position

· Creative and detail-oriented

· Effective oral and written communication

· Have ability to work and operate in a team and demonstrate teamwork skills

· Ability to handle multiple tasks under pressure and meet deadlines

Skills

· Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities.

· Strong creative, strategic and analytical skills

· Knowledge of graphic design software (Photoshop/ Illustrator, Canva, etc.)

· Knowledge of SEO & SEM concepts and website analytics tools (Google analytics)

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

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