· Handle customer inquiry/tender for our products and services

· Process quotation and sales order on day to day basis

· Provide admin support to Sales and Technical Support Team to achieve sales

· Lead and manage assigned tender for submission that meets customer requirement

· Track and report on submitted quotation and tender status

· Monitor and keep clients informed on the progress of order as required

· Lead and conduct Contract Review of an order received from assigned accounts to ensure timely delivery

· Maintenance and preparation of presentation material, product information

· Assist in preparation of management reports on general activities and expected turnover and market trends

· To manage customer feedback and maintain relationship with the customers

· To act as a central point of contact for the customer on assigned orders/jobs and take a pro-active approach to customer liaison

· To facilitate with various department in resolving customers’ complaints and operational issues to achieve customers’ satisfaction

· In addition to these duties/responsibilities employee is required to carry out such duties as may reasonably be required

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global logistics and supply chain expertise company, being a leader providing logistics solutions to customers around the world.

Job Description:

You will lead the development and presentation of business solutions for internal and external stakeholders. Take charge of implementing new business initiatives, ensuring smooth transitions across SEA countries. Play a critical role in optimizing cross-border and local trucking services, linking Singapore, Malaysia.

Responsibilities:

• Pricing Expertise:Analyze and communicate product pricing effectively to internal and external stakeholders.
• Tenders & RFQ Management:Proactively lead and package RFQ pricing for SEA tenders.
• Business Solutions:Present and package business product solutions for both internal and external stakeholders.
• Implementation Leadership:Lead and map out implementation milestones for smooth new business transitions across SEA countries, aligning with local country products.
• Data Analysis & P&L Reporting:Utilize advanced Excel and pivot skills for timely data analysis and P&L reporting to stakeholders.
• SOP Standardization:Draw up process and requirement mappings.
  Create standardized SOPs between SEA countries with alignment to local country products.
• Customer Relationship Management:Collaborate with SEA Country Sales representatives to understand and fulfill customer needs and requirements.
• Costing & Billing Collaboration:Work closely with SEA Country Product teams on internal costing and billing processes.

Requirements:

• 5-10 years’ experience with industry/relevant
• In-depth understanding of international road and multi-modal logistics, coupled with strong commercial and operational skills.
• Proficiency in utilizing computer systems for exports, invoicing, and company tools.
• Strong sales acumen, complemented by a deep understanding of customer psychology and effective presentation skills.
• Excellent communication skills.
• Financial awareness encompassing both local and global economies, coupled with proficient financial management skills.

Job Summary

Responsible for establishing and executing successful sales and marketing strategies for Catering and Events Sales (including Corporate, Social and Wedding groups) to achieve or exceed monthly, quarterly, and annual revenue budgeted for Pullman Singapore Hill Street.

Maximize sales, grow business share and ensure Pullman Singapore Hill Street maintain the highest level of professional profile throughout the industry in Singapore.

Key Duties and Responsibilities

• Working closely with Director of Sales & Marketing in leading the commercial planning and execution of cooperative sales and marketing effort
• Optimizing revenue opportunities and driving sales from Catering and Event Sales
• To increase the profile and profitability of Event Sales and developing new business and repeat business by providing excellent customer service and exceptional event deliveries
• Increase the conversion rate for Catering sales by 5% year-on-year
• Ensure all enquiries are answered within 24-hour
• To take over handover files from Sales team for definite events once the Agreement is signed
• Make best effort to upsell or drive additional revenue from each Event
• Check room block and meeting space are blocked correctly in Opera against Agreement
• Arrange site inspection or appointment to meet up with the customers to finalize all guest room, meeting and F&B arrangements, etc. Ensure deposits and payments are received by the hotel on time according to the payment schedule stipulated in the Agreement
• Issue BEOs for all Events including floor plan, menu and rooming list
• Spearheading the weekly BEO meeting and organize pre-con meeting for VIP events
• Conduct Telemarketing to solicit new business leads
• Initiating and executing tactical promotions and campaigns to drive Corporate, Wedding and Social Event sales
• Participation in conference calls, company related social events and functions as and when required by the management after office hours, weekends and public holidays
• Any other additional duties or projects assigned by Director of Sales & Marketing

Skills, Experience & Educational Requirements

• Minimum 5 years’ experience related to Catering Sales in hotels
• Minimum of undergraduate education
• Strong Interpersonal skills
• Strong team player
• Good Presentation Skills
• Management reporting skills
• Strong Communication Skills (written, verbal and formal presentation style)
• Strong Microsoft Office skills and knowledge of Opera (desirable)
• Speaks English Fluently

The Company

Opportunity to join global investment firm with a diversified portfolio of investments across Manufacturing, Medical Services, Maritime Services, Energy & Power, Health & Beauty and Automotive as Global Internal Audit Manager.

The Role

Reporting to the Head of Risk Management & ESG, you will be responsible for both financial and operational audits, risk assessment and fraud investigation of the portfolio companies across the various industries. You will partner closely with the internal audit teams of the individual businesses as well as conduct audits on existing/newly acquired entities and provide observations, findings and recommendations to the senior management team.

Your Profile

As the successful candidate, you will possess a degree in Accountancy or ACCA with the following relevant experience:

• At least 5 years of experience in internal audit, ideally exposure across various industries such as Manufacturing, Medical, Health and Beauty, etc
• Prior experience in fraud investigation
• Proven regional exposure
• Ability to travel about 15 to 20% of the time
• Prior experience in a Big Four audit firm will be essential.
• Excellent communication and interpersonal skills, ability to challenge and engage key stakeholders

Apply Today

Please send your resume, in WORD format only and quote reference number STE12605369, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Serene Tan Ing Shiern EA Registration no.: R1109248

Air Freight Operation Assistant Manager | Freight Forwarding | Import & Export | Changi

$4000-$4500

Alps Ave (Changi)

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

about the company
Working alongside a top bank to hire an Implementation Manager.

about the job

• Managing and ensuring the success of implementations - across different projects.
• Work alongside stakeholders (customers, vendors and internal partners such as Sales, RMs, Legal and Products) to ensure customer cash management solution onboarding.
• Drive utilisation and innovation to ensure satisfaction

skills and experience required

• A degree is minimally required
• At least 3 years of experience in implementation or project management with external customers. Either in the areas of cash management and/or trade finance as well as at least 3 years of working experience preferably in the banking industry
• Knowledge in ERP packages (SAP, Oracle), Host-to-host and API Connectivity or project management would be a plus

To apply online please use the 'apply' function.

(EA: 94C3609/ R21103354)

1. Lab Management

• Manage the laboratory's daily operations and analyzing of the precious metals content using scientific ways and any other duties related to the role.
• Manage laboratory set-ups including procurement and placement of all consumables, equipment, and fixtures.
• General maintenance of equipment and housekeeping of the laboratory.
• Monitoring the safety compliance of all lab consumables, equipment, and fixtures.
• Setting of the laboratory monthly and quarterly operational budget and monitor the budget closely.
• Responsible for the proper operation and maintenance of all analytical and laboratory equipment.
• Oversee related licenses applications.

2. Lab Sampling

• Instruct team members to prepare and do testing of precious metals laden samples from spent auto catalysts, electronic waste, gold refining etc on time and responsible for the test results.

3. Lab SOP

• Development of company’s Standard Operating Procedures for the testing and analysis.

4. Development & Implementation of new research.

• In charge of the gold & silver testing, drive the identification of testing and analytical methodologies for the testing and refining of base and precious metals from Spent catalysts, jewelries, and other precious metals laden scrap.
• Manage ICP & XRF and New Research and development of analytical and recovery methods and procedures.
• Work with the business team and other team members to support the development of capability and skill set to perform sample analysis of Precious Metals and determine the most efficient recovery strategy.
• Responsible for the development and implementation of gold and silver testing and refining technologies, ensure that the laboratory testing and refining level meet the market transaction standards.

5. Management of Team

• Involved in the recruitment (Interviewing) & retention of Lab staff and their skills upgrading.

Educational & Professional Qualifications

• At least Bachelor’s Degree in chemistry or any other equivalent qualifications.
• Minimum 5 years of working experience in of laboratory management experience.

Relevant Experience

• Familiar with ICP & XRF detection precious metal technology and have no less than 3 years of ICP & XRF laboratory testing experience.
• Master gold and silver detection and recovery and refining technology will be an added advantage.
• Have experience in setting up and overseeing up ICP & XRF Testing lab including the license application from the relevant authorities.
• Have experience choose and setting up of equipment and processes to recover precious metals recovery including gold, silver, platinum, palladium is an advantage. Best if he or she is experienced in recovery rhodium.
• Experience in ISO renewals will be an added advantage.
• Must be able to converse and read well in English.

Personal Characteristics & Behaviours

• Analytical and critical thinking with an open mind for creativity.
• Ability to work at strategic level as well as possessing the discipline to handle details.
• Strong communications skills to interface and relate to the different strata in the organisation and cultures.
• Ability to influence and negotiate desire end results.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

• Fun and dynamic work environment.
• 5 days work week
• 45 hours/ week
• Attractive SIGN ON BONUS!
• Birthday leave
• Outlet sales incentive
• Medical with Dental Benefit
• Career Progression

Manager in Training will go through a 3 to 6 months' structured training in both Front & Back of House before being certified as a full fledge Manager.

Requirements:

• Only Singaporeans may apply
• No experience are welcome as training will be provided
• Having passion in F&B industry

Hey Rocket Pte. Ltd. (EA 21C0816)

Zhen Cheng (R22107904)

+65 8044 8840

about company

I am currently working with a well-known company in Singapore.

Salary budget is base + AWS + up to 3 months variable bonus. 5 days in office located at Joo Koon. 1-2 rounds of interview to offer stage.

about job

● Lead the implementation of digital products, including Supply Chain Management Software TMS, WMS and other relevant technologies

● Oversee the entire product lifecycle, from ideation and development to launch and ongoing optimization.

● Including the ability to prioritise key product features in the roadmap, based on business impact and value, especially with the “minimum viable product” iterative development mindset.

● Conduct regular assessments of product performance, track KPI’s, user feedback, and market trends to drive continuous improvement.

skills and requirements

● Bachelor's Degree in Business/Supply Chain/IT or a related field

● Min 5 years of proven experience in product management with a focus on supply chain and IT solutions

● Candidates from solutions providers, e-commerce and/or consulting environments can be considered

● Possess a strong understanding of the end-to-end (E2E) supply chain processes, technology trends and industry best practices

● Experience in product management with the ability to integrate technical solutions into an operational environment to ensure a sustainable solution.

● Demonstrated leadership in driving successful product outcomes, from concept to implementation.

● Cross-disciplinary understanding of business functions (such as logistics, warehouse, fulfillment, accounting/ finance)

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Salary: $4,500 - $6,500 + Commission + AWS
Working hour: Monday - Friday (9am – 6pm)
Working location: Tanjong Pagar

Job Responsibilities:

• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

Responsibilities:

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are a dynamic services company in search of self-motivated individuals to join our team as a Junior Project Manager. This is a fantastic opportunity for aspiring future project managers to contribute to our enterprise customer’s success and accelerate their career in the realm of enterprise solutions.

Project Coordination

• Assist in project planning, execution, and closing activities.

• Collaborate with cross-functional teams to ensure project milestones

are achieved.

• Maintain project documentation and update project tracking tools.

Communication Skills

• Communicate effectively with team members, clients, and stakeholders.

• Contribute to regular status meetings and report on progress.

Resource Management

• Participate in resource allocation and management.

• Assist in developing project budgets and timelines.

Client Management

• Support in managing client relationship.

• Participate in client meetings and understand their requirements.

Risk Management

• Contribute to identifying and mitigating project risks.

• Collaborate with senior project managers to develop risk mitigation

strategies.

Requirements

• Bachelor’s degree in Computer Science, Information Technology,

Informatics or related discipline

• At least 1 year of relevant experience, fresh university graduates in

2024 with related coursework experience are welcomed to apply.

• Good familiarity with project management methodologies and best

practices

• Strong communication and interpersonal skills.

• Able to converse professionally in both English and Mandarin Chinese

with business counterparts.

• Ability to collaborate with both technical and non-technical

stakeholders

• Passionate in pursuing project management as a career and

contributing to organization growth

The Business Development Manager - SEA plays a critical role in the company's overall sales performance, as they are responsible for developing and executing strategies that drive revenue growth. The sales targets set for the role are designed to ensure that the company achieves its financial objectives and maintains its competitive position in the market.

The success of the Business Development Manager - SEA is measured by their ability to exceed sales targets, which requires a deep understanding of the digital advertising landscape, a keen awareness of market trends, and the ability to identify and develop new business opportunities.

The BDM must have excellent communication and negotiation skills to establish and maintain relationships with key agency partners. Through ongoing engagement with these partners, the BDM can ensure that the company's digital advertising products are represented effectively and that clients achieve their desired campaign outcomes.

The role of the Business Development Manager - SEA is critical because they are responsible for driving sales growth and evangelizing the company's digital advertising products to agency partners. Their success in meeting sales targets is essential to the company's overall financial performance and maintaining a competitive edge in the market.

What You'll Achieve

• Drive revenue for South East Asia (SEA) - Responsible for a book of business, driving revenue and new business for our national independent agency team. This role is responsible for prospecting and growing existing agency spend and securing new revenue opportunities across a number of SEA countries including Singapore, Thailand, Philippines etc.
• Upsell Current Clients in Current and New Products - Provide market insight into our product offerings by generating sales specifically from key brands and agencies.
• Sales Prospecting and Hunting - Expectation to generate a high volume of sales related activity including securing meetings, delivering presentations, sourcing RFP’s, and driving out of the box sales solutions.
• Execute on internal processes - Ensure all internal forecasting and reporting systems are kept up to date.
• Internal Collaboration - Work with internal teams across campaign management, production, design and supply to ensure sold campaigns are successfully implemented and aligned with client expectations.
• Relationship Development - Cultivate relationships with agency contacts and clients to gain deep insight into their business and ultimately provide solutions for their marketing and advertising goals.
• Translate Client Insight to internal Product Team - Provide feedback to the company on how to best service clients’ needs

Skills You'll Bring

• BA/BS degree in Business (Advertising/Marketing) or equivalent experience ideally
• 3+ years of experience in the digital media field, preferably in online verticals
• Amazingly deep agency contacts across Singapore with other markets a big plus ideally Indonesia.
• Ability to speak Bahasa Indonesian at a Business Level
• 4+ years working in digital media and advertising in a sales
• Proven track record of hitting and exceeding targets
• Excellent written and verbal communication skills
• Self starter, want to be on the fast track to success, driven, restless
• Can receive feedback without being defensive and always seeks to learn more
• Self organized and proactive. Uses Initiative to go above and beyond and deliver on client needs

Customer Service

• Support order processing with high accuracy and speed according to customers’ requests
• Continuously suggest improvements to Reporting Officer for departmental growth and minimizing error
• Respond to customer requests and/or orders - via phone, fax, email, and retrieval from online portals
• Handle customers’ requests professionally with proper phone/email etiquette and achieve customers’ satisfaction on CFF customer service
• Issue goods return note and stock exchange forms
• Raise credit / debit / stock transfer request forms
• Liaise with logistics, purchasing and sales on stock and delivery issues

Sales Support

• Engage regular sales calls and visiting with the given portfolio of customers
• Work and strive to achieve the specific monthly sales targets
• Share promotional material with customers and support sales team to boost the sales growth
• Attend customers’ meetings in well-presented manner and adequately dressed.
• Attend regular sales meeting and keeping abreast on supplier/sales training.
• Follow up with customers on outstanding orders/queries
• Any ad-hoc duties assigned

Job Description:
We are seeking eager, motivated individuals to join our fast-growing organization.

In this position, you will be given the unique opportunity to gain the knowledge and expertise required to work with international clients. Tailoring unique financial solutions for their cross-border status, tax requirements, and immigration goals.

The ideal candidate must be passionate and adaptable to the far-reaching international client demographics. Client compromise or expatriates working in Singapore, business owners, HNW individuals, and UHNWI looking to setup base in Singapore.

Candidate should meet the minimum criteria:

• Diploma and above (Local/Private)
• Any University Degree (Local or Overseas)

*Trilingual/Polyglot individuals have added advantages (E.g., Bahasa Melayu, Japanese, etc.) *

Job Scope:

• Assist clients who are in the middle of relocating businesses, or renewing Re-Entry Permit with financial advice and planning.
• Speaking to expats regarding financial matters for the purpose of immigration.
• Provide a broad range of insurance to investment solutions and products to help meet client goals and offer in-depth guidance through financial planning services.
• Build deep, meaningful relationships with high-net-worth and corporate clients.
• Develop a customized service model to provide solutions that support their financial goals.

What we can offer:

• Structured training program tailored for international clients.
• HNW training, family office structure, tax advisors, employment agency, immigration advisory, and other one-stop services for international clients
• Leverage our one-stop service ecosystem for your clients (e.g., Cross-border remittance, work pass application, and business relocations)
• Expand the ability to serve a wider and niche group of international clients (UHNWI, c-suite executives)
• Provide both B2C and B2B approaches with our affiliated partnership program to grow your network.
• Ready pool of partners for networking opportunities
• International seminars and events

Benefits:

• High Commissions and Bonus structure
• Yearly incentive trips (company fully sponsored)
• Fast Track career progression to serve HNW, corporate, and premier clients.

To become a Wealth Manager, you need to possess the right qualities such as:

• Ambition and entrepreneurial spirit
• A positive and keen learning attitude
• Dynamic individuals looking for fast growth.

*We all know how rewarding a career as a Wealth Manager can be for the right people. *

*Only shortlisted candidates will be contacted. *

Full-service business management and consultancy firm located at Raffles Place.

Responsibilities

Manage a portfolio of clients for accounting and outsourcing services

Handle full set of accounts for clients including closing full set of books,

prepare annual financial statements, GST returns, payroll, year-end remuneration returns,

management reports, financial analysis, expense disbursements

Maintain close relationships with clients and identify business development opportunities

Analyze customer specific demands and provide value-added solutions

Prepare proposals for new and existing clients

Interact directly with internal and external parties

Supervisory and training to team members

Allocate engagement and monitor productivity within the team to drive continuous improvement

Responsible for reviewing invoices and monitoring collections

Assist with ad hoc projects and duties assigned

Requirement

Degree holder in Accountancy or a business-related discipline / professional qualification.

Minimum 5 years of relevant experience in an outsourcing environment

Proficient in MS Word, Excel, accounting software

Up-to-date with technical and accounting standard as SFRS and IFRS

Sound knowledge of international accounting practices, tax experience is an added advantage.

Must have sense of accountability, strong work ethic and integrity

Working hours: 9am to 6pm (Mon to Fri)

Salary range: $4,500 to $6,000/month

Qualified job seekers are welcome to submit MS word format resume with current and

expected salary and earliest availability to apply.

Emai : [email protected]

Karin Leng R1103490

C-CONNECT CONSULTANTS PTE LTD

18 Robinson Road #15-01

Singapore 048547

Tel: 69557787 HP: 98435711

MOM EA Licence no. 18C9211

Centre Manager (Tuition Centre)

Job Highlights

• Career Advancement Opportunities
• Off on Public Holidays

• Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday, 2 days off on Weekday
• Salary: $4000- $5000 (Immediate starter prefer)

Job Description

• In charge of the operations / Sales performances of centre.
• To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
• To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
• Recruiting, training and grooming of supervisors.
• Managing the performance of those under your charge in an effective and efficient
• Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally by the centre team.
• Monitoring results of your plans and revise your strategies and methods accordingly.
• Regular reporting of centre performance.
• Duties associated with your role as a manager.

Requirements:

• At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
• Excellent communication and management skills

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Job Responsibility

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment
• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• Able to start work immediately
• Location: East, Central & North East

Desired Skills and Experience

Microsoft Excel, Administrative Work, Interpersonal Skills, Administration, Data Entry, Communication Skills, Administrative Support, Customer Satisfaction, Team Player, Customer Service, Scheduling, Able To Work Independently

Only short-listed candidates will be contacted for an interview.

We are seeking an individual with determination, quick adaptability, and a remote work inclination.

Duties Include

• Organizing sales appointments with potential clients
• Updating existing customers on company developments
• The management of administrative tasks in cooperation with our sales services.

Candidates chosen for further evaluation will receive notifications.

Salary range from $3,000 to $6,000.

Sales Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $7,000-$10,000
• Other Benefit: AL, Medical & Dental Reimbursement, Mobile Reimbursement

Requirements:

• Diploma/ Degree in Logistics or equivalent
• Minimum 5 years relevant experience, knowledge in ISO Tank/ DG goods/ Flexitank.
• Minimum 5 years managerial experience in leading a team
• Experience in handling overseas agents and offices

Jobs Scope:

• Manage and lead of the Sales team.
• Coordination between internal departments as well as agents and relevant parties on ISO tank and Flexitank trade matters
• Liaise with agency offices on sales activities, market situation, sales leads and potential customers
• Administration of sales order processing including sea imports and exports processes
• Ensure all destinations cost requests to agents from inside and outside region are responded promptly accurately.
• Manage all regional tender requirements.
• Negotiate and finalize contracts and pricing agreements with clients.
• Coordinate with internal teams as well as agents ensure timely and accurate execution of shipments.
• Responsible for the sales budget set forth by management.
• Set and execute the sales policy in conjunction with Company management.
• Negotiate sales contract with Asia Pacific customers that is in line with Company management and Pricing team.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Senior Project Manager is responsible for all phases of the project, designing and implementing project plans to ensure timely project delivery within the time and budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Lead assigned teams in the timely execution of project to delivery within budget with responsibility for high productivity and performance.
• Manage material resources efficiently and ensure profitability of assigned project/s.
• Manage and develop positive relations between the Company and all external and internal stakeholders.
• Provide technical expertise and solutions as required on project.
• Ensure high safety and quality standards are met.
• Adherence to safety practices in the workplace

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations with authorities like LTA & Consultants.
• Strong ability in cost management and driving profitability while remaining in compliance with safety and quality standards in accordance for civil projects.
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis.

Qualifications and Education Requirements

• Education: Minimum Bachelor Degree in Civil Engineering recognized by the PE board or equivalent.
• Experience: Minimum of 15 years’ engineering experience in delivering projects of magnitude in Civil projects. At least 10 years of experience in managing design and construction teams for projects of similar scale and complexity
• Able to demonstrate technical expertise and knowledge in Structural, Architectural Design and Contracts Management.
• Excellent track record of ability to manage teams and projects (from start to hand over).
• Familiar with LTA project regulations and tender requirements.

Technical competencies

• Project Management (Requirement, Resources & Capacity Planning, Manage Execution, Monitoring & Controlling)
• Management of Safety, Risk Mitigation, Regulatory and Quality.
• Leadership (Critical Thinking, Decision Making, Communication, Facilitation and Conflict Resolution).

Customer Coordination

1. Customer Support: Serve as the primary point of contact for customers, addressing inquiries, concerns, and providing timely resolutions.
   Maintain a positive and professional rapport with clients, fostering long-term relationships.
   
2. Order Processing: Process customer orders accurately and efficiently, ensuring timely delivery of products.
   Collaborate with internal teams to coordinate order fulfillment and logistics.
   
3. Communication and Coordination: Effectively communicate product information, promotions, and updates to customers.
   Collaborate with Sales, Marketing, and Logistics teams to ensure streamlined operations.
   
4. Issue Resolution:Identify and resolve customer issues promptly, ensuring a high level of customer satisfaction.
   Escalate complex issues to the appropriate departments for resolution.
   
5. Documentation and Reporting: Maintain accurate and up-to-date customer records, order details, and service-related documentation.
   Generate reports on customer interactions, feedback, and order statuses.
   

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in customer service or a related role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with CRM software and order processing systems.

Benefits:

• Competitive salary
• Health and wellness programs
• Opportunities for professional development
• Collaborative and dynamic work environment

If you are passionate about customer service, thrive in a fast-paced environment, and are eager to contribute to Totachi's success, we invite you to apply for the Customer Service Coordinator position. Join us in delivering excellence to our customers!