IT Roles & Responsibilities

• Responsible for managing the day-to-day maintenance and development of our website including content upload, servers, software licenses, and hardware infrastructure.
• Responsible for providing data analysis support, managing cloud drives, coordinating internet subscriptions, purchasing IT equipment, and providing IT Support to all departments and teams within the organisation.
• Any other duties and responsibilities involved within the role as assigned from time to time.

Job Requirements

• Good analytical, interpersonal and communication skills.
• Strong knowledge of web development, server administration, software licensing and hardware infrastructure
• Excellent problem-solving skills

Qualifications

• Diploma in Computer Science/Engineering/Information Technology or equivalent preferred
• Have at least 2 years working experience in IT Management or a similar role.
• Must be reliable and able to work independently.
• With Accounting background will be an added advantage.

• Place Nanyang Drive
• Permanent
• $3,000 to $4,500 monthly

Interested party please email to [email protected]

Job Description:

• Responsible for the cost and budget monitoring.
• Assist with work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule.
• Involve with QS team to complete the subletting and suppliers selection.
• Monitor and ensure subcontractors comply with specified requirements.
• ldentify and comply with all applicable statutory regulatory requirements related to project.
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight.
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Complete task as assigned by Project Director
• Handling technical issues in projects with Technical Manager if necessary

Job Requirement

• Candidate must possess at least Bachelor's Degree in Engineering
• At least 5 Year(s) of working experience in the related field is required for this position.
• Candidate must specialized in various building/facility project experience.
• Candidate should be also well-experienced and participate in project tender section.

Job Description:

- At all times, to keep the store organized, clean, and attractive to customers.

- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed

- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

- To achieve assigned target and goals set by company.

- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

JOB REQUIREMENTS:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role

- Knowledge of the best practices for running a clinic

- Ability to handle customers' requests and complaints with grace

- Sales oriented and customer focus

- Professionalism, independent and initiative with strong self-motivation

- Excellent written and verbal communication skills in both English & Mandarin

- Positive thinking and attitude

- Ability to establish effective policies and procedures, and maintain high service delivery standards

Responsibilities:

• Oversee and manage daily retail/online store operations and trade partners effectively ensuring overall efficiency.
• Manage digital marketing and software integration.
• Work closely with internal and external teams.
• Providing training and evaluation for the team.
• Inventory and cash management.
• Perform any ad hoc duties as assigned.

Requirements:

• 5 years and above working experience in operations management with at least 2 years at managerial level.
• Strong leadership and analytical skills with business sense.
  Skilled in store/online operations, customer service and people management
• Must know MS Office.
• Manage digital marketing and software integration.
• Passionate and result orientated.
• Must have a valid Class 3 driving licence

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

• Reporting to the Group Information Security Office, he/she will have the following responsibilities:
• Review Healthcare infosec and cybersecurity-related policies for adoption by NHG
• Develop infosec and cybersecurity sub-policies for adoption by NHG
• Develop and perform regular monitoring and reporting of key risk indicators.
• Maintain cybersecurity risk register
• Drive the Group-wide cybersecurity risk awareness and training program
• Keep abreast of new ICT-related risks, industry trends, and regulatory requirements relating to ICT, information and cyber security

Requirements

• More than 8 years of experience in information/cybersecurity and risk management
• Experience in application/network vulnerability assessment and validation
• Experience in leading cybersecurity risk assessment and risk reduction initiatives
• Good knowledge and experience with application and platform technologies
• Good knowledge and experience with regulatory requirements pertaining to cybersecurity risk management
• Good problem analysis and resolution skills
• Good influencing skills within the team, department and across departments
• Ability to contribute through others, collaborate well across seniority, cultures and locations
• Good written and communication skills with ability to interact and engage with stakeholders and all levels of management
• Ability to work well under pressure and respond to tight deadlines
• Proactive and consistently show initiative, solution-oriented
• Degree in Computer Science or equivalent technical degree
• CISSP, CRISC and /or CISA advantageous

Are you an experienced in the world of partnerships with a passion for payments?

Are you well connected within the industry?

We are looking for a highly motivated Payment Network Partnerships Manager to join us in our Singapore office. This role will be crucial to our success as you will be accountable for building and fostering robust relationships with business partners. Your primary responsibility will be to formulate winning strategies that drive sales growth. As a key player, you will spearhead our commercial partnership initiatives, engaging with influential stakeholders in both local and global markets.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. You will be experienced in partnership schemes and have a talent for navigating such programs. You’ll be responsible for unlocking fresh opportunities and propelling our partnerships to greater heights.

We are looking for an individual who comes from a sales or commercial background with previous experience as a Partnerships/Relationship Manager. Exceptional organisational skills, and a proactive approach are a must to collaboration with our dynamic team. This role is incredibly diverse with opportunity to work on areas such as product initiative and product sales.

If you’d describe yourself as a resilient, proactive, and adaptable individual with superb communication skills who is ready to take on a new challenge, apply today and help us weave payments magic!

What you’ll do

• Nurture and maintain current partner relationships.
• Expand our partner network by scouting new channel partners through focused outreach and robust project planning and execution.
• Create and uphold a dynamic business strategy for our partnership portfolio, aligning with market changes and partner evolution.
• Develop an exciting partner education program to keep our partners in the loop with the latest developments and offerings.
• Propel our Partnership relationships, extend these alliances to new regions or industry sector, wherever it makes strategic sense.
• Create and oversee exciting new business prospects with our partners, documenting all opportunities in Salesforce for a comprehensive record.
• Dive into partner initiatives, dissecting and reporting on their performance. Forecast strategic shifts and keep a pulse on metrics to drive success.
• Keep a constant watch over the partner pipeline and lead generation, offering support to ensure a robust flow of opportunities.
• Collaborate with our Sales teams to seize referral opportunities provided by our partner network, ensuring no missed opportunities. In addition to ensuring introductions and business opportunities managed by the sales team are followed up and executed effectively.
• Take the helm of our partner portfolio, maintaining a tight grip on budgets and forecasts. Regularly provide updates, ensuring adherence to robust budgeting and business planning processes.
• Managing the contract management and negotiation with our strategic partners. Attend meetings as the face of our organization, ensuring both sides' interests are met. Acting as our liaison between partners, swiftly resolving issues.
• Champion our partners internally, encouraging conversation and collaboration across the organisation. Keeping the team updated on the latest partner developments and commercial changes, providing regular internal reports and dashboards.
• Be our ambassador! Represent Thredd at various industry events, webinars, meetings, and workshops, making our presence known.
• Proven ability with internal stakeholder management – as there will be regular interactions with Marketing to roll out Partner communication strategies and Product to keep the team in the loop about any additional value-added services or solutions from our Partners.

What you’ll need

• Previous experience within the Partnerships space from a payments background
• Previous experience interacting and working with payments schemes and networks
• A passion for cultivating relationships—whether it's fostering new connections or nurturing existing ones.
• Organisation is key, being naturally detail orientated setting the stage for a seamless and well-structured approach.
• Experience with seeking new business opportunities and following through with leads/prospects.
• Proven ability to multitask, you do well under pressure, and are a pro at prioritizing tasks.
• Skilled communicator — natural ability to translate your message across multiple channels.
• Willingness to travel
• Clear commercial acumen and driven by challenge

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the Singapore office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

Responsibilities

Custodian of Learning Policy

• Review and ensure that learning policies and SOPs are kept relevant
• Ensure governance across the enterprise including our global offices

Training program management, curriculum design and review

• Review existing training program offerings; suggest enhancements to improve user learning engagement and knowledge acquisition
• Source and recommend appropriate programs to meet the changing needs of the business, enterprise and industry

Learning operations efficiency and reporting

• Supervise and ensure operations efficiency, data accuracy, analytics and ensuring regular management reporting cadence to Business Leaders, CHRO and Head TMOD
• Support learning administration and operations when required

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Supervisory

• Monitor performance, provide guidance and develop Learning Operation team

Requirements

• Degree in Business, HR or related discipline
• At least 10 years’ experience in training
• Confident communicator, effective in both written and oral communications
• Experience in dealing with Business Leaders
• Possess in-depth experience with SAP-SuccessFactor Learning Management System
• A team player with positive and mature attitude, self-driven and able to work independently with a can-do attitude

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

We are currently seeking an experienced and motivated Salon Manager to lead our team and oversee daily salon operations. As a Salon Manager, you will be responsible for managing staff, maintaining client satisfaction, and ensuring the smooth functioning of the salon.

Responsibilities:

• Supervise and coordinate salon staff, including hairstylists, nail technicians, and receptionists.
• Create and maintain staff schedules, ensuring adequate coverage and efficient operations.
• Recruit, train, and mentor salon staff to deliver exceptional customer service and uphold quality standards.
• Oversee the implementation of salon policies and procedures, ensuring compliance.
• Handle customer inquiries, complaints, and feedback, ensuring timely resolution.
• Manage salon budgets, expenses, and financial records.
• Stay updated on industry trends and implement marketing strategies to attract new clients.

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

Responsibilities

• Handle day to day pricing and setting up of rate guidelines and surcharge
• Adjust prices to maximize revenue and profitability, considering factors like demand and market conditions.
• Collect data on competitor pricing, customer demand, and market trends.
• Predict future revenue and trade volume based on historical data, market analysis, and other factors to support financial planning.
• Work closely with overseas branches on all commercial initiatives and activities
• Conduct feasibility studies on pricing strategies and trade services, and be involved in business development
• Prepare monthly trade reports, including Container Business Performance Analysis and Contribution Margin performance review

Requirements

• Bachelor's Degree or Diploma in Maritime Studies/ Supply Chain Management or equivalent
• At least 2 - 5 year(s) of working experience in cargo pricing/ trade management role

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises and assign duty roster for front office and reservations team. Responsible for VIP movement in the Hotel.

Job Descriptions:

• To generate Daily Management Reports for the Management.
• Checks cleanliness of lobby and public areas, maintenance and as well as front office staff in proper and orderly appearance and behavior.
• Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Services Officers or the guests.
• Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no-shows
• Assists in handling room lock problems.
• Prepares and checks for VIP’s arrival rooms.
• Support and work with other divisions as a team to achieve most efficient and effective front office operations and results.
• Operates the front office computer system in order to assist front office attendants.
• Checks group department, fit and ensure switchboard makes appropriate wake up calls.
• Handles guest complaints and other related problems and reports on the Incident Report.
• Assists reception, during they are busy.
• Answers guests inquires, handles complaints and attend to the needs of the guests.
• Authorizes charges to be made for late departures and/or compliments on them.
• Promotes and maintains good public relations.
• Motivates and maintains good staff relations.
• Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.
• Implement SOP’s for all operational areas as directed by Operations Manager, and ensure that once developed are implemented and maintained. Ensure that SOP improvements are documented and referred to Operations Manager for updating.
• Discipline and resolve conflicts or related issues between junior colleagues as required.
• Responsible for improvements and / or implementation of new services and operational policies as and when required

Job Requirements:

• Candidate must possess tertiary education qualification in Hospitality Management or related discipline
• Minimum 5 years' relevant experience in hospitality industry
• Calm, efficient and the ability to work well under pressure
• Excellent leadership skills and exceptional communication skills
• A passion for delivering exceptional levels of guest service
• Possesss strong commercial acumen, with experience in increasing profitability in a tight market sector
• Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
• Multi-lingual, excellent spoken and written English is a must, and ability to speak other languages would be an advantage
• Having a driving license (Class 3) would be an advantage.

Our client is a Global MNC, one of the leading players in the Medical sector. Due to business needs, they are now recruiting a Lab Technician to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Note: This is a 1-year contract position, convertible.

Responsibilities:

• Conduct various testing procedures, and review the processes and results
• Ensure the safe and efficient execution of all testing procedures assigned
• Ensure adherence/compliance to both internal/external guidelines (eg. GMPs, ISO regulations, etc.)
• Participate in the identification/resolution of quality-related matters on the production site
• Prompt the company’s operations team on any issues that could potentially affect the customers’ overall experience
• Participate in the company’s various audit processes and quality assurance procedures/checks, provided feedback when necessary
• Maintain the necessary equipment calibration, ensuring the laboratory's operational efficiency
• Ensure all laboratory operations are conducted safely/efficiently, complying to the necessary guidelines
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Microbiology, Biotechnology or other relevant field of studies
• Minimum 1 year of relevant laboratory working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Description:

The CD&S Manager will be responsible for maintaining current relationships and establishing new relationships to promote CME Group's products and services to APAC based proprietary trading groups (PTGs) which include market makers, high frequency trading firms, and other prop firms.

Sales activity will mainly consist of active account management within a portfolio of existing clients and will also include developing new clients in the region that will contribute to the overall revenue target or create a strategic opportunity.

This role is within the Client Development and Sales (CD&S) organization and will be reporting into the Senior Director Props APAC. As part of CD&S, the Manager will be responsible for CRM reporting, pipeline management, account management, campaign management, cross referral and cross selling, country plan management and other sales initiatives. Generating new business from existing and prospective customers by educating them on the benefits and opportunities that CME Group products & services provide to Proprietary Trading Groups

Managing existing client relationships, building valuable and positive customer experience

Participating in the development of and is accountable for effective execution of sales strategy

Working with internal teams to identify prospects and prioritize new client targets

Leveraging Business Line Management subject matter experts, Marketing and other CME specialist to position products, provide tools and educate clients

Developing an understanding of all the CME business lines in order to help facilitate cross product development and enhance cross sell opportunities

Participating in the development of and accountable for the execution of segment specific sales strategy. Utilizes CRM system to record and track sales activity and outreach

Promoting membership opportunities to obtain new clients and grow volume through lower fee structures and participating in efforts to educate customers

Acting as liaison with the segment relevant associations to gain a stronger penetration of the segment community and educate the trade association on CME Group. Participating in relevant industry conferences and events.

Job Requirements:

5+ years of sales and/or client facing experience within the front office of financial services, either at an exchange operator, bank, broker, prop trading firm or technology vendor. Pre-existing relevant client relationships within the PTG segment are an advantage

Degree in Economics, Finance, Computer Science, Mathematics, or another analytic discipline preferred

Skills & Competencies:

Good understanding of proprietary trading, market makers, market microstructure and good knowledge of CME Group’s core futures and options products

Analytical mindset - able to analyze information, identify problems and trends, and solve complex problems

Proficient with Microsoft Office Suite, Bloomberg, Tableau and SQL databases

Good teamwork spirit, strong interpersonal / communication / presentation skill

Experience in electronic trading in traditional markets is a plus

Strong interpersonal skills, an ability to easily connect with people using both written and verbal communication skills

Location: Changi Airport
Working Hours: 5 days | Monday - Sunday | 3 SHIFTS !! | 3 - 6 Months Contract ->> Convert to PERM !!
Classroom Training for 2 MONTHS ( OFFICE HOUR - MON TO FRI)

Job Responsibilities

• Provide quality customer services
• Service customers at the check-in counters
• Verify information on travel documents, passports and/or visas
• Provide Support to Special needs customers
• Handle customer issues regarding irregular flight operations
• Process Customer Documentation
• Any other task assigned by the superior

Interested candidates, kindly Click APPLY or Whatsapp: 89016903

Rapid Recruitment Asia Pte Ltd - 16C8261
Guak Jia Wen Evangela (R22111177)
EA License No: 16C8261

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre &post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Responsibilities:

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.
• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.
• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for
customers and other parties within the team.
• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow
through end-to-end.
• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary
investigations done & wisely executes empowerment with proper justifications and based on set
processes.
• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims
are not handled by insurer/3rd party administrator.
• Manages any ad hoc/regular reports supporting SME or KAM customers.
• Stays informed on shipment and exception status for allocated KAM customers.
• Proactively informs customer on shipment status and exceptions.
• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements:

• Minimum 2 years of customer service work experience
• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Job Responsibilities:

• Build, organize and manage the business development team.
• Develop and implement effective sales strategies to proactively pursue leads, achieve revenue targets and expand market share through strategic prospecting and networking.
• Cultivate and maintain strong relationships with high-net-worth individual and institutional clients in the Forex and CFD Institutional liquidity Market.
• Collaborate with internal teams, including product development, marketing, and customer service, to ensure a seamless client experience.
• Conduct analysis on sales performance and market trends to identify areas for improvement and optimize sales strategies.
• Other tasks delegated by the management.

Requirements:

• Bachelor’s degree in Finance, Business, Marketing or related discipline.
• 3-5 years of industry-related business development experience
• In-depth understanding of financial markets in Forex and CFD brokerage, liquidity solutions, trading technologies and risk management is essential.
• Good IT skills & knowledge of Meta Trader MT4 platform
• Ideally someone with a book of clients already that can bring into the business.
• Presentable, setting right example and culture, crafting a positive brand image.
• Excellent interpersonal, organization and prioritization skills
• Enthusiasm, desire and passion to succeed in the fast-moving financial industry.
• Good communication skills in Mandarin to liaise with Mandarin stakeholders

Benefits:

• Competitive Remuneration Salary Package
• Comprehensive Medical and Dental Coverage
• Flexible Employee Health Benefits Scheme

To drive, growth and expansion of the company by identifying new business opportunities in port industry, overseeing the development and implementation of business strategies. You will be responsible for fostering relationships with existing & new potential clients, exploring market trends, and leading a team to achieve revenue and market share objectives. Oversee budgeting and financial planning related to business development activities.

Requirements:

• Experience: Proven experience in business development, sales, or a related leadership role with a minimum of 8-10 years of relevant experience in port industry.
• Industry Knowledge: Deep understanding of the port industry, market dynamics, and emerging trends.
• Negotiation Skills: Strong negotiation and deal-closing abilities.
• Analytical Skills: Analytical mindset with the ability to interpret data and make strategic decisions.
• Adaptability: Ability to adapt to changing business environments and priorities.
• Networking: Extensive network of industry contacts and a proven track record of building successful business relationships.
• Results-Driven: A results-oriented approach with a focus on achieving and exceeding business development targets.

As the Assistant General Manager of Japanese Business, develop Japanese business in terms of size and profitability, contributing to the company’s sustainable growth in Singapore.

Job Description:

• Manage company as Assistant General Manager
• Supervise the operation of marketing business units including credit control
• Maximize volume and profitability of all Japanese and global regional program related sales distribution channels
• Develop and grow portfolio to achieve growth targets with our business structure
• Implement and monitor the marketing strategy/activity on a regular basis
• Set marketing’s action plan and sales budget
• Improve service quality with customer-oriented mindsets
• Ensure compliance with our company’s policy and relevant regulations
• Monitor underwriting trend and results
• Manage, mentor and nurture talent

Job Requirements:

• Diploma or Degree of equivalent
• Minimum 10 years working experience in General Insurance industry, especially in the Marketing and Underwriting of Marine business
• Proficient in both written and spoken Japanese to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office and other business units
• Possess good communication skills, analytical ability, and logical thinking

We regret to inform that only shortlisted applicants will be notified.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).