• Liaising with customers and doing quotations
• Supporting sales team with administrative duties
• Any other adhoc duties as assigned

Requirements:

• Min GCE ‘A’ Levels or Diploma
• Proficient in Microsoft Office applications
• Fresh Graduates are welcomed
• Working Hours: Mon-Fri (8.15am-5.30pm)
• Location: Kallang
• Salary: Up to $2100
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

This position will start off as 1.5 year contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:

• Staff will be dealing with phone enquiries from policyholders and distribution representatives, effectively maintaining our Contact Centre’s high level of accessibility
• Attend to enquiries and requests via calls in a professional and prompt manner
• Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system
• Ensure effective and timely follow-up as promised to customers
• Manage customer complaints and feedback with a good closure
• Assist with ad-hoc initiatives/projects as delegated by Management

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll (Knowlege of Frontier HR Software)

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer
• Able to communicate with Chinese Speaking staff

Responsibilities:

• Communicate with overseas office/agents/shipping line/customers
• Attend to all customers’ inquiries via telephone or email and to response timely and accurately to their queries.
• Ensure proper coordination of all shipments
• Monitor and resolve and follow up closely with customers on any disputes cases.
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.
• Perform other duties as assigned

Requirements:

• Min ‘O’ Level
• Proficiency in MS office
• Meticulous, good interpersonal skills, team player and positive work attitudes
• Able to work in fast paced environment.
• High stress tolerance
• Works well under pressures/deadlines
• Ability to work effectively, independently and in a Team environment.
• Excellent verbal and written communication skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Input of supplier invoices into company systems and create export shipping documents

Liaise with suppliers, customer, inspection agencies, agents, freight forwarders and shipping lines to prepare export shipping documents

Liaise with customers for approval of shipping documents and send to bank in a timely manner

Data entry of shipment details into company systems

Coordinate shipments schedules with overseas suppliers and buyers to satisfy customer needs

Other administration duties as required

Salary 2k-3k depending on experience

• Seeking candidates with skills in e-commence, customer service, order processing, data entry, coordination on deliveries, computer knowledge in Microsoft Excel proficiency, good communication abilities, and general administration work.
• Fresh graduates from ITE are encouraged to apply.
• 5.5 days week (Saturday alternate off)
• Job Training will be provided

Roles & Responsibilities

• Reporting to the Regional Manager; you will work closely with the Korean Headquarters in getting current product information and status of projects and communicate to customers.
• You will handle the pre-sales & post sales communication with customers to get regular forecast.
• Handle PO & Logistics arrangement to fulfil customer's requirement
• Willing to help out in ad-hoc admin work like office administration, facilities management, purchasing etc.

Requirements

• Prior experience in a sales coordination / customer service role would be beneficial.
• Ability to foster a strong relationship with potential & current customers.
• Opportunity to venture into a Sales role if incumbent is interested to explore a more customer fronting role.
• Ability to communicate in Korean language in order to liaise with headquarters back in Korea is advantegeous.

Interested applicants, kindly forward a copy of your updated resume in WORD Document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA License No: 12C6254

EA Personnel Registration No: R1879665

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

We are seeking a highly skilled and motivated individual to join our team as an On-Site Service Technician. In this role, you will be responsible for providing full-time technical service and maintenance support for our LED Screen client at a Singapore and APCP site venue. The ideal candidate will have a strong background in LED screen, exceptional problem-solving abilities, and a commitment to delivering outstanding customer service.

Responsibilities & Duties:

· Provide on-site first-line, emergency, and preventative service to our client, involving extensive troubleshooting, and the replacement and/or repair of LED screens.

· Coordinate product returns and/or exchanges with the service department.

· Perform daily/weekly/monthly preventive maintenance and dusting of designated exhibits & rack room areas.

· Conduct video projector lamp changes and ensure proper disposal or recycling of lamps as required.

· Manage and maintain spare LED screen equipment and consumables inventory, including timely communication with the client when re-ordering points are reached.

· Assist in the training of the client's staff and new personnel operating these systems on a daily basis.

· Provide technical phone/remote support, answering questions and offering troubleshooting suggestions to customers.

· Submit all documentation in a timely manner, including material and labor reports, preventative maintenance reports, expense reports, job costing records, and timesheets.

· Perform other activities and responsibilities as directed by the client within the scope of LED Screen systems.

· Be accountable for the overall customer satisfaction of the site's LED Screen systems.

Skills:

· Excellent understanding of LED Screen systems with strong problem-solving and troubleshooting experience.

· Ability to deliver outstanding customer service and maintain a positive image of self and the company.

· Good communication skills, both verbal and written, especially with respect to clients, vendors, and equipment manufacturers.

· Ability to read and comprehend site drawings, schematics, and training manuals.

· Proficient in operating multi-meters and other related industry test equipment.

· Computer literate, with knowledge of Windows, MS Word, MS Excel, scheduling programs, and a solid understanding of computer functionality.

· High and low-voltage electrical experience, including wiring, soldering, and replacing connectors.

· Detail-oriented with the ability to lift 50 pounds.

· Comfortable working at heights and on ladders & mechanical lift systems.

· Education:

· High School diploma or General Education Degree (GED) required.

· Two-year college associate degree or technical school, or equivalent military training and experience desired.

Working Hours:

5 days a week, 9 am - 6 pm, with travel required.

Note: Training can be provided, and fresh graduates are welcome to apply.

PRs, SCs and Malaysia WP

If you are passionate about LED Screen systems, possess the required skills, and are dedicated to ensuring customer satisfaction, we encourage you to apply for this exciting opportunity. Join us in providing top-notch technical support for cutting-edge LED Screen technology!

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

CORPORATE ENTERTAINMENT

• D&D
• Industry Events
• Company gatherings (lunch / dinner / sports related, etc)

WORKING ENVIRONMENT

• Outgoing and Friendly
• Result Oriented
• Flexible and Dynamic
• Opportunities for enhanced learning

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

We are representing our client (one of Asia’s largest diversified Real Estate groups headquartered in Singapore) to look for an experience Customer Experience and Operations (Digital Platforms) to join their dynamic professional team to support its real estate business with full stack capabilities.

Customer Experience and Operations (Digital Platforms)

(Senior / Executive)

Fresh graduates are welcome to apply too

We are seeking a passionate and experienced individual to perform the day-to-day activities within the Customer Experience & Operations function under Digital Platforms to define and drive initiatives.

The incumbent will join a dynamic team in a fast-paced, rapidly changing environment, and contribute towards new concepts in the retail, workspace and rewards space. The ability to understand both business and technical aspects, and proven execution skills are important aspects of the role, along with exceptional communication skills. The role is suitable for someone who is self-motivated, passionate about continuous improvement, has perseverance in solving problems, and with strong analytical skills.

Responsibilities

• Deliver best in class digital operations across digital marketing planning, tracking, campaign management and reporting, in line with expectations, providing feedback and advice on how to achieve the best performance and results
• Support business units in ensuring that we have best in class digital marketing campaign roll outs, data capture, organization, and activation using our digital platforms products
• Uphold a seamless and efficient way of working between business units and collaborate effectively with cross functional teams such as Platform Marketing, Merchant Success, Customer Experience, Business Development and Product team
• Measure campaign performance against forecasts, optimising results for continued improvement and provide new ideas, solutions and sharing of effective campaign strategies
• Continual assessment and development of best practices and approaches to optimisation, digital campaign management and business process improvement
• Understand and utilise relevant data and analytics to gain insights on campaign performance

Requirements

• Degree / Diploma in Operations, Marketing or equivalent
• Preferably at least 2 years of experience in either ad / campaigns operations or in CRM / eCommerce related fields
• Experience managing several stakeholder relationships across suppliers, internal and customers
• Strong operational experience
• Knowledge of analytical methodologies and tactics for optimising Data Driven Marketing campaigns (i.e., segmentation, predictive response models, etc.)
• Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
• Strong listening, negotiation, presentation, verbal, and written communication skills, ideally comfortable in a consultative, client-facing environment
• Ability to work collaboratively as part of a cross-functional team
• Conduct descriptive and quantitative analysis to validate hypothesis and support decision-making
• Contribute to process improvement by flagging potential issues or enhancement opportunities
• Keep abreast of industry and competitive trends to identify and develop innovative marketing campaign

We regrets that only shortlisted candidates will be notified

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ Diploma or University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

he Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net's facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

Qualifications

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance

FIELD SUPPORT & SERVICE TECHNICIAN / ENGINEER

Summary

• Basic IT knowledge / Technical Skill
• Knowledge of Audio-Visual, P.A / System advantage
• Upgrading of skills opportunities

Responsibilities

• After sales maintenance support
• To carry out troubleshooting, basic repair or rectification and servicing jobs on AV/ IT hardware and software
• Manage preventive / comprehensive maintenance, setup, installation and commissioning of AV Systems & Solutions
• To assist Technical Manager or Superior for all tasks and duties
• To assist in handling projects
• Engineering & Application Support to Sales & Technical Team
• Field support for installation and cabling works on site as necessary
• Responsible for system set-up, Testing & Commissioning
• Preparation of SOP & Guides for customer as required including Training to users
• Project Management
• Assist in System Programming
• Proficiency in trouble-shooting on Audio-Visual and IT related system deployed
• Any other Technical roles & responsibilities as necessary

Requirements

• Hardworking, willing to learn and positive attitude
• Willingness to work overtime (will be compensated accordingly)
• Able to work independently
• Monday to Saturday 6 days week

( Monday to Friday - 9.30am to 6.00pm / Saturday 9.30am to 5.00pm )

• Possess Class 2/3 preferred

Depending on experience & qualifications, candidate will be offered Field Technician and Field Engineer position title, and competitive salary & benefits accordingly.

• The successful candidate will be responsible for business analysis for endpoint security and compliance solutions in Singapore and APAC region.
• He/she will lead the demand and requirement engineering in project plan, initiation and assess the ROI and benefit of IT solutions liaising with the relevant department.
• He/she will work as a business analyst in IT End User Service domain liaising with stakeholders not limited to business owner department but including Japan Head Office.

Responsibilities:

• Business analysis to translate business demands into requirements, and work as part of the project team to deliver effective communications to all related stakeholders and contribute the successful delivery of the initiatives for the following project initiatives.
• Next Generation Workspace deployment to Asia Pacific branches.
• Electronic Communication Surveillance tools to improve the capabilities to monitor electronic communication channels.
• Endpoint Device Security Enhancement to standardize the device management landscape across the Bank branches across Asia Pacific.
• Regional IP Telephony Consolidation across Asia Pacific branches.
• Windows 11 Upgrade.
• Demand and requirement analysis for identified projects and to capture any specific user demands through consultations and conversations with key business groups and captured as Voice of Customers (VOC).
• Analyze and understand the end user impact/benefit of IT solutions and express them in a layman’s terms and organized manner.
• Develop effective communication content to be used as collateral for effective end user deployment, training and education sessions as part of the project delivery.
• Establish communications strategy in conjunction with senior management.
• Ensure organizational initiatives and projects are successfully communicated to all related stakeholders.
• Respond to feedback from end users and liaise with system owner team for them to keep connected with end users.
• Plan, develop, implement and monitor the efficiency of the internal communications processes.

Requirements:

Must have

• Prior working experience in multi-national company collaborating with stakeholders from different countries.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Good interpersonal and relationship-building skills.
• Creative ability to devise communication strategies with IT, especially web media and video means of communication.
• Good and collaborative attitude to work as a professional in a team.
• Proactively socialize with stakeholders in APAC region and maintain good relationship to steer the tasks.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Solid problem-solving and time-management abilities.

Good to have

• Bachelor’s degree in information technology, computer science or equivalent with around 5 years of experience to provide IT service to Financial Institute.
• Business analysis certification (e.g. ECBA, CCBA, CBAP) or equivalent experiences.
• Ability to work in a fast-paced environment with constantly changing priorities and be motivated to continuous learning about work related matters.
• Good bi-directional and collaborative attitude to work as a professional in a team.
• Willing to take an ad-hoc project as necessary.

Job Scope:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits
• Commission and Incentives when sales targets are met

Kindly note that this position requires you to possess a strong willingness take on responsibilities and challenges.

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Parental leave

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

We are seeking a professional and customer-oriented Office Building Concierge Specialist to provide exceptional service to tenants and visitors in a prestigious office building located in the Central Business District.

CONCIERGE SPECIALIST (x10)
Permanent / Onsite role
Job Location: Central, Singapore

Key Responsibilities:

• Greet and assist tenants and visitors with a friendly and professional demeanor.
• Manage and coordinate building access and security protocols.
• Handle tenant inquiries and requests, providing accurate information and resolving issues promptly.
• Maintain the lobby and reception area, ensuring it is clean and presentable.
• Coordinate with building management and maintenance teams to address any facility issues.
• Assist with scheduling and coordinating building services, such as deliveries, maintenance, and events.
• Monitor and manage visitor logs and tenant directories.
• Provide information about local amenities, transportation, and services as needed.

Qualifications:

• Previous experience in a concierge, front desk, or customer service role, preferably in a corporate or office building setting.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Professional appearance and demeanor.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency with basic computer applications (e.g., MS Office, visitor management systems).
• Knowledge of local area and amenities is a plus.
• 
  

NOTE:
Interested candidate please send your updated CV directly to [email protected]

Thank you!

EA Licence No: 19C9807
Registration No: R1114636

Working Location: 55 Ubi Road 1 Singapore 408699

Working Hours:

Mondays to Fridays 0800hrs to 1900hrs

Saturday (Alternate): 0800hrs to 1300hrs

Job Description:

• To ensure overall customer satisfaction with Audi aftersales service.
• To execute the core processes for Audi service activities.
• To oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner.
• To liaise with other departments in ensuring that customers' needs are met; on-time delivery, customer treatment, quality of repair, reasonable cost, etc.
• To provide initiative to ensure smooth and efficient operations.
• Other duties as and when assigned.

Job Requirements:

• At least diploma, 'A' Levels, NTC 2/3 or equivalent.
• At least 2 years experience in the automotive service industry as a service advisor or related experience.
• Good communication and interpersonal skills.
• Possess valid Class 3 driving license is compulsory.

Start up, Maintenance, Troubleshoot and Supervision of installation of Water System, Process System, Filling and Packaging Equipment.

- Process Siemens PLC programing & troubleshooting knowledge

- Draft & submit reports after every visit

- Self motivated

- Good communication skills

- Willing to work independently

- Willing to travel within short notice

1. More than 4 years of work experience in cleaning service company CUSTOMER SERVICE MANAGER or Manager;

2. Singapore citizen or Singapore PR is preferred;

3. Willing to work in shifts, night shifts, and mobile locations, where the work place is not fixed;

4. Cooperate with the company to arrange overtime work, and if the cleaners are absent, they must work on the job of cleaners, arrange and manage the jobs of cleaners;

5. Go to each customer's cleaning site to perform cleaning and sanitation management; customer service complaints, new market development, and other tasks assigned by the boss.

6. The salary is between $2400-4700 SGD, working six days a week, one day off a week, and willing to cooperate with overtime and rotating work.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

• Taking order
• Serving food & beverage to guest
• Ensure cleanliness of restaurant
• Any other ad-hoc duties as assigned

Requirements:

• Working Hours: 5 day work week, shift based
• Location: Promenade
• Salary: Up to $2600
• Able to start work on short notice or immediate

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Job Summary

• To be overall responsible for the smooth management of dormitory

Job Description

• Direct the customer to articulate the suspected fault through carefully designed questions
• Identify the issue encountered by the customer and revert to the person in charge (IT)
• Arrange appointment with the client for follow up
• Monitor and follow up on all outstanding via email/phone
• Follow-up and update customer status and information
• Create and update records and databases with personnel, financial and other data
• Processing of financial documents, reports, statements and maintaining records.
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Managing all the administrative duties.
• Keep stock of office supplies and place orders when necessary
• Daily operation sales collection reconciliation and report.
• Daily Attendance Submission.
• Coordinating with external vendors, clients, staff and overseas suppliers on billing, delivery matters and reports.
• Perform any other ad-hoc duties as assigned.

Requirements

• Minimum GCE ‘O’ Level
• At least 1 year experience is preferred but not essential.
• Good command of spoken/written English and Basic computer MS Word/Excel
• Able to commit minimum 4 months
• Able to start immediate/short-notice

This position will start off as 1.5 year contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:

• Attend to enquiries and requests via live chat in a professional and prompt manner
• Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system
• Ensure effective and timely follow-up as promised to customers
• Manage customer complaints and feedback with a good closure
• Assist with ad-hoc initiatives/projects as delegated by Management

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182