About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Provide onsite and remote End user support.
• Tracking & documenting support activities using ticketing system.
• Communicate and document troubleshooting techniques and best practices.
• Proactively understand, analyse, and research new technical problems when needed.
• Manage assets within the organization and perform tech refresh at stipulated periods.
• Implement applications and software upgrades, perform troubleshooting and fine tuning for users.
• Provide end user and technical support for Windows and Mobile OS, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.).
• Other ad-hoc duties assigned by supervisor.

Requirements

• Strong customer service skills with a knack for problem solving.
• Possess an aptitude for acquiring new skills and knowledge.
• Ability to prioritise tasks and work on multiple assignments in a fast-paced and highly challenging environment.
• Strong written and verbal communication skills and meticulous attention to detail.
• Experience in working with senior executives will be a benefit.
• Possess an understanding of the following:

o Operating systems

o Windows 7 & 10 ,11, iOS and Android OS Software and services

o Active Directory, file and print infrastructure

o Office 365, including Teams, SharePoint Online, OneDrive.

• Achieve success in team environment, demonstrating shared responsibility and accountability along with other team members.
• Fresh graduates are also welcomed.

Job Summary:

We are looking for a detail-oriented and customer-focused service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include repair and calibration of our market leading visual and infrared camera equipment as well as detection and metrology devices. Further the Service Manager will be providing the highest level of customer service and developing lasting customer relationships through outstanding customer centricity. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as a service manager, you should display a strong technical hands-on mentality as well as outstanding cross-functional collaboration skills across all hierarchy levels. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

Primary Duties & Responsibilities:

· Repair and maintenance as well as calibration of customer cameras and other instrumentation

· Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

· Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

· Setting up and maintaining a service desk and evaluating its efficiency.

· Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

· Monitoring department issues and client complaints to create methods to lessen recurring issues.

· Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

· Maintaining strong relationships with manufacturers, dealers, and sales representatives

· Helping to train new employees in company procedures.

· Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

Job Qualifications:

· Technical Education and experience in repair of hi-tech equipment or related field.

· Ability to set up and manage service center.

· Strong industry knowledge.

· Excellent communication and customer service skills.

· Computer literacy and good organizational skills.

· Strong creative thinking and problem-solving skills.

· The ability to work under pressure and handle stress.

· English is mandatory, any other Asian language will be an asset.

Reporting to the Regional Engineering Service Manager, you will lead the Singapore engineering team to represent the Company in supporting and servicing our range of medical/surgical products to medical professionals.

Responsibilities

• Carry out preventive maintenance, applications integration and resolve technical problems as and when required.
• Involved in projects by providing technical expertise and creative problem solving.
• Investigate product complaints and determine repair requirements until total corrective action is taken
• Conduct device commissioning, preventive maintenance, applications integration, and resolve technical problems as and when required
• Involved in projects by provide technical expertise and creative problem solving
• Investigate product complaints and determine repair requirements until total corrective action is taken
• Establish and maintain excellent customer rapport
• Conduct device commissioning and troubleshooting work on medical devices
• Maintains proper record of support and service work conducted
• Project Management, monitor project progress and ensure all works are completed within time frame
• Supervise, guide and coordinate with Project Engineers on site

Requirements

• Minimum Diploma, Biomedical/Electrical/Electronics Engineering preferred
• Knowledge in IT Network and System preferred
• Enthusiastic team player who can also work independently
• Good spoken and written English
• Excellent communication and interpersonal skills
• Customer focused, positive work attitude and self-motivated
• Good sense of urgency
• Leadership ability

If you aspire to be part of our dynamic team, you are invited to apply online with a comprehensive resume.

We regret only shortlisted candidates will be notified.

On behalf of the hiring company which is an OEM (Original Equipment Maker), we are looking for a suitable candidate to join them as an Operations Business Executive.,

Responsibilities

• Extract daily equipment breakdown records from the system and provide the data to respective parties for follow-up.
• Prepares and sends monthly equipment breakdown records to customers & internal parties.
• Maintain the record of tools, assets & other records of the division/teams
• Communications with internal & external customers.
• Prepare and present ISO, EMS, and J-sox documentation/test for division.
• Leads a team to assist engineers & section heads in preparing and submitting quotation input & purchase requests. Liaise suppliers/subcons for price inquiry on supply/works.
• Liaising with the contracts department to update and maintain price records for all clients
• Liaising with the Purchasing department for purchasing and standardization of vendor price
• Any other ad-hoc matters/issues assigned by Department Head/Manager

Requirement:

• Candidates should have strong capabilities to extract and combine relevant data from different systems/formats to extrapolate and present various reports.
• Good command of written & spoken English
• Experience with ERP would be advantageous
• Advanced knowledge of Excel, Excel Macro programming, Word & other MS office applications would be advantageous.
• Confident and possess leadership qualities

Location: East (short walking distance to MT station)

5 days work week

EA License : 22C0971 | EA Registration : R21101298

We are seeking individuals with a taste for excellence to join our front-of-house team as a Customer Experience Specialist.

Be part of an environment that values attention to details, delivering an experience where every interaction is as carefully crafted as our artisanal products.

• Support the FOH with customer relationships and order management.
• Providing impeccable service and creating a welcoming atmosphere for walk-in customers.
• Maintain a pristine and aesthetically pleasing storefront
• Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.
• Assist in preparation for deliveries.
• Schedule drivers for deliveries.
• Handle customer inquiries, feedback, and concerns with tact and efficiency.
• Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service.

Exceptional interpersonal and communication skills.

Flexibility in scheduling, including weekends and special events.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Great at problem-solving skills and a positive, customer-focused attitude.

Your Perks:

5-day work week with a team of diverse and energetic colleagues

Annual Leave
Annual performance bonus

Employee discount

Job Description

We seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.

The Job

• Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Guide subscribers on digital publications
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Able to interact with customers on digital support channels in a professional and timely manner

Job Requirements

• Diploma with one year of customer service experience preferably in a call centre environment
• Good interpersonal and communication skills
• Able to converse in Mandarin with our Chinese speaking subscribers
• Able to work under pressure and in a fast paced environment
• Familiar with social media channels and platforms (such as Facebook, Twitter, chat bots).
• Tech savvy, creative thinking and resilient
• Passionate about customer service

Working hours

• Monday to Friday, 8.30am to 6pm. Overtime may be required on weekdays during the subscription drive.
• Required to work on Saturday or Sunday from 8am to 12.30pm (approximately 3 times in 8 weeks)

Kindly send applications / referrals to [email protected]

Job Role and Responsibilities

• Good smile
• Customer orientated.
• Able to follow instructions.
• Opening & Closing of the restaurant.
• POS knowledge.
• Has Initiative.
• Any other jobs or duties assigned by the Senior Personnels from time to time.

Requirements

• Secondary eduction or equivalent
• Preferably working experience in the Front of House Operations
• Great people skills and excellent team player
• Good learning ability (both to learn and help others learn).
• Passionate about F&B an added advantage
• Working Location: Clementi,Sunset Way
• Working Hours: 6 days/week, 44hours (inclusive of weekends and PH)
• Interested applicants are welcome to send your resume to:

[email protected]

To provide reactive preventive maintenance, installation, and comissioning service to highly specified sterilization and disinfection equipment.

Duties and Responsibilities:

• Provide preventive maintenance and repair service at customer locations in accordance with Company’s established procedures, techniques, tools, test equipment and replacement parts.
• Installation, commissioning, calibration, and testing of relevant equipment at customer locations according to Getinge’s protocol.
• Implementing Field Corrective Actions.
• Handling administrative work associated with service delivery.
• Responding to customers’ complaints and providing support for corrective maintenance.
• Meeting key KPIs assigned to you as an individual and of Service department.
• · Establish and maintain a professional working relationship with customers and co-workers through teamwork.
• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Perform all other duties assigned by the Company/ and or Manager

Requirements:

• Candidates with ITEand/ or Diploma in Mechanical or Electrical Engineering, Bio-medical Engineering, or equivalent medical device related educational background are welcome to apply
• More than 2 years of hands-on related experience in medical equipment installation and maintenance
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Fluent in both verbal and written English

· Provide excellent customer service to walk-in and call-in customers

· Develop good rapport with customers and build brand loyalty

· Music courses recommendation, enrollment and fee collection

· Responsible in daily running of the School with management of general administrative duties

· Sales of books/music instruments and inventory management

· Statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc

Job Requirements

· Possess at least a Diploma or Bachelor Degree

· Proficiency in MS Office including MS Excel

· Self-driven and resourceful

· Customer-oriented with good interpersonal and communication skills

· Able to work at “retail hours” including both weekends

Those with relevant experience will be considered for Senior position.

Work Locations :

· Punggol

· Marine Parade

Responsibilities:

• Contributing to customer satisfaction by planning and executing service work according to customer order and expectation.
• Performing field service tasks, identifying technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities.
• Preparing all documents and customer reports to be signed by the customer representative. utilize all relevant tools.
• Troubleshooting equipment/process failures and requesting proactive corrective actions and making recommendations to avoid repeating the problem in the future.
• Planning and executing work on a first-time right approach with customers, and ensures the job is done on time and on quality.
• Providing technical guidance to associates. Acting as trainer when needed, for field service associates and customers.
• Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents.

Requirements:

• Bachelor’s Degree or Diploma in Electrical.
• Minimum 3 years in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

We are looking for a committed, diligent and dedicated staff to perform the following duties:

• Recieve Home Help Services (HHS) referals via IRMS
• Prepare and submit all documentations required by funding agencies and Sunlove.
• Responisble for ILTC Portal requirements, example data entry and invoicing
• Prepare and maintain all HHS client case files.

Job Requirements:

• Proficient in Microsoft Office
• Fluent in Mandarin
• Minimum Diploma qualification

Role and responsibilities

- Provide frontline customer services

- Patient registration and appointment scheduling

- Handling phone calls and inquiries

- Process invoice and payment collection

- Maintain patient medical records

- Perform inventory management

- Provide administrative support

- Maintain good relationship with customers

- Ad hoc tasks

Candidates Requirement

- Respectful behavior

- Optimistic team player

- Excellent time management

- Basic computer skills and proficient in Microsoft office

- Able to work in fast-paced environment and independently

- Able to work 5.5days per week (Alternate Saturday)

- Relevant working experiences in the clinic/hospital is preferred

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Scoop of work

• Assist in set-up for opening, closing and general cleaning during operations hours.
• Deliver quality customer service to all guests.
• Key orders in the Point-of-Sale system efficiently.
• Prepare and serve food and beverages according to guests’ orders efficiently.
• Maintain cleanliness of the outlet.
• Good customer service and good communication skills
• Able to work in a fast-pace environment

Requirements

• Singaporean/ PR
• Able to commit minimally 3 days a week (inclusive of 1 weekend)
• Able to work till 2am according to roster
• Able to commit for a minimum of 3 months