Position Title : Service Crew

Salary : $ 2,000 - $ 2,200

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Working Location: Bugis

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Key Highlights

• Exposure in the government sector
• Location: Somerset
• Working Hours: Mon- Fri (office hours)
• Duration: 6 months + 6 months

Key Responsibilities

• Implementation and development of the projects
• Liaising with the various stakeholders such as the educators, operators, parents, vendors.
• Answering and managing feedback and enquires from public, parents and preschool operators.
• Sourcing of quotations and assisting in the procurements for projects and programmes
• Logistics and administrative follow-ups for our events.

Requirements

• Min Degree. Preferably from social service studies.
• Proficient in Microsoft Office.
• Interested in early childhood industry.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Service Delivery Manager | Application Infra

• Location: Central
• Working Hours: Office hours (Hybrid)
• Remuneration Package: Up to $9,000 + AWS

We are seeking an Application Infrastructure Specialist with a knack for analyzing complex ICT challenges and proposing effective solutions, coupled with strong communication skills to seamlessly coordinate across teams. This role requires adept problem-solving abilities, adaptability to evolving technologies, and a meticulous attention to detail in managing project milestones and ensuring high-quality standards.

Responsibilities:

• Technical Project Oversight: Responsible for overseeing all technical aspects of ICT infrastructure projects from initiation through to implementation. Study business and application requirements, review existing organizational ICT infrastructure, and design and implement ICT architecture to meet current and future needs.
• Vendor and Contract Coordination: Manage designated vendors and ICT contracts to ensure contractual obligations are met, supporting successful project delivery. This includes overseeing vendor performance, adherence to timelines, budgets, and quality standards.
• Infrastructure Evaluation and Enhancement: Evaluate the effectiveness of current ICT infrastructure plans, programs, and initiatives. Identify areas for improvement and propose enhancements to meet evolving infrastructure requirements and technological advancements.
• Coordination and Reporting: Accountable for coordinating technical activities, providing status reports, and ensuring infrastructure and resources are delivered on time, within budget, and according to high-quality standards. Adjust project plans and resources as necessary to meet project team expectations.
• Milestone Tracking and Adjustment: Track key project milestones and proactively adjust technical plans and resources to ensure alignment with project goals and timelines. Maintain communication with stakeholders across the enterprise to manage scope, risks, and resources effectively.

Requirements:

• Degree or diploma in Computer Science or equivalent with a minimum of 5 years of relevant experience in ICT infrastructure operations.
• Proficient in Microsoft Windows and SQL Server clustering technologies. Experience with VMware virtualization suite, including vSAN, and capability to install, design, and support VMware infrastructure. Hands-on experience with enterprise backup solutions, responsible for strategy, performance tuning, and ensuring system RPO and RTO are met.
• Good to have proficiency in AWS and Azure cloud services, including IaaS, SaaS, and PaaS. Experience in deploying, managing, and optimizing cloud environments.
• Knowledge of system vulnerability management and CIS compliance standards. Ensure infrastructure meets security requirements and proactively manage vulnerabilities.
• Strong technical project oversight skills with experience managing ICT projects from initiation to completion. Ability to coordinate technical aspects effectively, ensuring alignment with project goals and technical requirements.

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

• Well Established Company
• Basic $2000 - $2500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working hours : Normal working hours

Job Responsibilities:

• Testing the performance of marine engines and electrical systems
• Carrying out overhaul/troubleshooting of main engines and generators
• Completing service records and repair documents; maintains paper work documentation of work performed in a complete and timely manner including service reports, parts returns and other repair related reports deemed necessary
• Ensure all repair procedures are carried out according to the service manual instructions
• Ensure service jobs are completed efficiently within the standard job hour guidelines
• Ensure work areas are kept clean and tidy at all times, maintaining good housekeeping
• To perform in-house and on-site calibration
• Traveling to shipyard/docking area where the vessel is located
• Any other ad hoc duties as assigned.

Job Requirements:

• Possess minimum Certificates/Nitec and/or Diploma or equivalent with relevant experience as a marine mechanic

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role: Contact Center – Customer Support

Designation: Customer Support Representative – Mobile Support

Department: Operations

Reports to: Team Leader

Summary:

Customer Support Representative for Mobile/ Fixed line provides day-to-day operational support via inbound calls and web support via live chats, emails and portal activities. This role is for someone who excels at problem solving and multi-tasking while providing “white glove” customer service and satisfaction.

Responsibilities:

• Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities.
• Process service orders, answer questions, troubleshoot basic mobile phone issues, maintain account information.
• Meet and improve schedule guidelines (log in, breaks, avail and on call handling time etc.) and demonstrate reliable attendance
• Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
• Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer.
• Display professional, positive, and courteous phone etiquette.

Education:

• High School pass is minimum requirement with Excellent Communication skills
• Knowledge of English as the secondary language is preferred

Working conditions and requirements:

• Remote – Work from home
• Should be available to work between 7 AM to 7 PM local time (Rotational Shifts)
• Should have a reliable and fast Wi-Fi connection at home.
• Should be ready to connect via video during training and 1 on 1 discussions.
• Should have a safe and suitable work environment at home
• Should be able to work as per the break/lunch timings allocated by the supervisor

Selection Criteria: -

• Interview

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Role: Contact Center – Customer Support

Designation: Customer Support Representative – Mobile Support

Department: Operations

Reports to: Team Leader

Summary:

Customer Support Representative for Mobile/ Fixed line provides day-to-day operational support via inbound calls and web support via live chats, emails and portal activities. This role is for someone who excels at problem solving and multi-tasking while providing “white glove” customer service and satisfaction.

Responsibilities:

• Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities.
• Process service orders, answer questions, troubleshoot basic mobile phone issues, maintain account information.
• Meet and improve schedule guidelines (log in, breaks, avail and on call handling time etc.) and demonstrate reliable attendance
• Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
• Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer.
• Display professional, positive, and courteous phone etiquette.

Education:

• High School pass is minimum requirement with Excellent Communication skills
• Knowledge of English as the secondary language is preferred

Working conditions and requirements:

• Remote – Work from home
• Should be available to work between 7 AM to 7 PM local time (Rotational Shifts)
• Should have a reliable and fast Wi-Fi connection at home.
• Should be ready to connect via video during training and 1 on 1 discussions.
• Should have a safe and suitable work environment at home
• Should be able to work as per the break/lunch timings allocated by the supervisor

Selection Criteria: -

• Interview

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Job Description:

• Inventory Management
• Includes maintaining inventory accuracy by preparing reports, coordinating with clients and warehouses for timely shipments and document provision, raising purchase orders, reviewing inventory, and handling inventory issues
• On-time Administration of Billing and Reporting to Client
• Handling Customer & Product Complaint
• Scheduling & Handling Secondary Redressing Requirements
• Key Account Management
• In urgent situations in lieu of the Client Service Specialist presence, assist the Client Service Specialist in taking down the client’s request and relay them to the specialist.
• Reporting
• Generate and provide stock disposal reports to clients on a monthly/ quarterly basis
• Others

Job Requirements:

• Min N/O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min Diploma/ Degree in any related course of studies
• Experience in coordination and customer service
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Jane Lui Jie'en

CEI R1104482

Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: SIN MING LANE, MIDVIEW CITY, Singapore
Working Days: 5 days, Monday-Friday
Working hours : 830am-6pm
Salary: $2500 - $3000

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

We are looking for a motivated and dedicated person. We also welcome homemakers/housewives and people with an entrepreneurial spirit to apply. We offer flexible working hours as well as working from home.

Job responsibilities include:

• Communicate with customers via phone, email, or in-person to address inquiries and provide support.
• Build and maintain strong relationships with clients to enhance customer satisfaction.
• Following up with current clients to ensure their satisfaction with our services
• Maintain accurate customer records in the database.

You will need to work independently, so self-discipline and independence are essential.

You are able to work from home on some days of the week.

Monthly Salary range: $3000 - $6000

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Service Technician will be required to service, repair and calibrate a wide range of torque measuring equipment to company standards & procedures in our SAC-SINGLAS accredited laboratory. This will involve lifting and applying weights to calibration equipment, making adjustments as required and recording the results accurately to produce calibration certificates.

This hands-on role also involves the set-up/repair of equipment to the required tolerances and fault finding to component level.

Attention to detail to meet quality standards is essential, together with the ability to multi-task and think laterally in problem solving.

Responsibilities:

1. To carry out calibrations & adjustment to the required standards.

2. Setup of instrumentation/equipment.

3. Fault finding and repair of equipment.

4. To receive, interpret and carry out the requests of customers (internal and external) with regards to calibrations.

5. To advise laboratory management promptly of potential or actual issues requiring action.

A minimum qualification of Diploma in electronics, electrical, mechatronics or mechanical engineering

Location : Tagore Lane

5 days week

Aircon Enviroment

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Description:

• Working hours: 5/5.5 Days
• Commitment period: 6 months (Convertible/Extendable)
• Location: Kallang Pudding Road
• Basic salary : $2290 + Shift Allowance $100

Roles & Responsibilities:

• Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.
• Escalate cases that do not fall within FAQs to the relevant and correct parties.
• Follow-up on outstanding cases and perform call-backs to customers if necessary.
• Consistently deliver excellent quality service to our customers to achieve customer satisfaction
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Data entry and other ad-hoc duties assigned

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gisalle Lim

Registration Number: R23115299

EA Licence No.: 06C28 59 (MCI Career Services Pte Ltd)

· 1 Year Contract (Renewable)

· Novena

· Monday – Friday (9.15am – 6.45pm)

· $2,000 basic + Commission + Bonus

Responsibilities:

• Promote & sell Credit facilities (such as Fee Waiver OR Card Activation OR Customer Engagement)
• To achieve individual sales targets
• To adhere to professional standards of behaviour & conduct in dealing with customers and fellow staff
• To continuously think ahead and help to develop solutions to emerging problems
• To continuously suggest ways in improving the team as a whole
• To actively tele-market the Bank's products to customers to generate sales revenue
• To call company provided leads or customers.
• To cross sell personal loans
• Other ad-hoc duties as assigned by supervisor

Period:

• 1 Year Contract (Renewable)

Salary:

• $2,000 basic + Commission + Bonus

Location:

• Novena

Working hours:

• Monday – Friday (9.15am – 6.45pm)

Requirements:

• Candidate must possess at least Secondary School "O" Levels
• Relevant sales/acquisition experience with a proven track record is an added advantage
• Passion and drive to launch sales career to the next level
• Good Communication Skills
• Self-starter, independent and possess excellent interpersonal and communication skills
• Comfortable with Quotas or Sales Targets
• Able to commit to Overtime if needed

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

• Responsible for daily intake of cars for servicing.
• Ensuring and upholding the service image at all times.
• Assisting in achieving higher service levels through various action plans constantly implemented.
• Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
• Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
• Perform invoice closing.
• Preparation of quotation when required.
• Provide excellent customer service to customers.
• Actively deliver good results from VOC survey with strong response rate and promoter scores.

Requirements

• Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering) with 2 to 3 years of working experience in a relevant field
• Possess valid Class 3 driving license
• Experience in Customer Service Roles is preferred
• Possesses sound technical knowledge of cars will be an added advantage
• Candidates who have prior experience in Automobile industry will have an added advantage
• Alexandra, Monday to Friday 8.00am to 5.00pm, Alternate Saturday 8.00am to 12.00pm
• Basic + incentive + OT + Allowance, 2 positions available
• Job Reference: L9V88XX6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Job Description

• Industry/Organization Type: Industrial Paper Converting Solutions
• Position Title: Customer Service Representative/Executive
• Working Location: Tai Seng
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Engage directly with international and domestic customers via telephone and email.
• Provide accurate pricing and delivery information.
• Enter and manage customer orders using ERP systems.
• Follow up on and expedite orders and shipments.
• Promote the sale of service parts.
• Handle the processing of all domestic and international credits and manage outstanding non-receivable parts.
• Coordinate repair orders with customers and liaise closely with our U.S. head office.
• Process invoice billings for the parts department.
• Manage replenishments for the off-site warehouse.
• Respond to all incoming domestic and international emails for price quotes.
• Perform additional duties as assigned by the Customer Service Supervisor or the Service Parts Manager.

APPLY NOW!!!

• Minimum ‘N/O’ Levels or equivalent with at least 1 year of relevant experience
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68718 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Company Overview

Catalyste manages a portfolio of leading interior surface brands. With years of know-how and experience, our company has forged deep, synergistic partnerships with brands and companies to devise creative yet meaningful solutions for residential and commercial space owners across a wide spectrum of tastes and requirements. Headquartered in Singapore, Catalyste’s ever-expanding network includes distribution channels in Asia-Pacific countries such as Singapore, Malaysia (regional office), Myanmar, Thailand, Philippines, Hong Kong, South Korea, Taiwan, Maldives, Australia and New Zealand.

Why Join Us?

We embrace our maxims of evolution, honour and enterprise, complemented by a working environment that is fun, conducive and productive. We believe that everyone has strengths and skills, and endeavour to optimise these assets for the mutual benefit of the company and the individual. Teamwork and passion are very important to us as we evolve traditional approaches through innovative strategies, yet remain rooted in our core values of integrity, sincerity and creative ingenuity.

Customer Service Assistant

We are seeking for an organized and self-driven team player who is passionate about making a difference by joining us as a Customer Service Assistant in our warehouse.

As a team member, the individual will report to the Operations Manager to assist in smooth daily operations activities including administrative supports to office, customer service and operations; coordination on daily delivery schedules and handle customer enquiries.

Responsibilities:

• Provide administrative support to ensure efficient operations of customer service, warehouse and delivery team
• Collate and process sales orders, prepare sales quotations, process and follow-up on local orders
• Handle customer enquiries by phone calls and emails
• Coordinate with warehouse and delivery team on daily local delivery schedules
• Assist in inventory management, logistics support and coordination
• Establish and maintain orderly filing and documentation system
• Maintenance of office inventory and equipment
• Any other duties as assigned by the Company

Requirements:

• At least GCE ‘O’ Level and above
• Minimum 2 year(s) of relevant administrative experience
• Proficient in MS Office applications
• Able to read and write in Mandarin will be an advantage as our customers are majority Chinese
• Process with good initiative, meticulous and can-do working attitude
• Able to work independently with least minimum supervision

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Requirements:

• Diploma & Above .
• Enjoy sports and travel.
• Interest in leading tour groups is preferred.
• Willing to work on weekends and public holidays.

Job Responsibilities:

• Handle customer travel inquiries and requests via phone, email, or in person.
• Provide assistance with visa applications and travel insurance information.
• Follow up with customers before and after sales, ensuring service quality and meeting sales targets.
• Assist the customer service manager in logistics and travel arrangements.
  Potential overseas travel opportunities available.
• Work Location: Esplanade MRT Station (Yellow Line CC3).

J00004614 - Annie