Responsibilities

• Coordination between customers and operations

• Support and growth and business development team

• Assist the Head Operations/Business Development Director in resolving operations issues

• Arrange to meet up with clients and take charge of ad hoc projects and events

• Liaising with clients on their requirements

• Conducting incident and accident investigations and report writing where necessary

• Manage day-to-day deployment of busses and drivers

• Tabulate summary report for finance to prepare for billing (project basis)

• Prepare and submit driver clearance to clients if any

• Pass log sheet to clients

• Provide clients with the vehicle details

• Any other ad hoc duties assigned by superior

Requirements

• 2-5 years' proven track record in transportation industry.
• Experienced in fleet management will be desirable.
• Computer literate.
• Good comminication and planning /scheduling skills
• Strong team player and excellent leadership.
• A quick thinker, fast and alert at tll times

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 10 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 28-31/12/2024
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Pantry Service Crew needed! Monday to Friday (8:30am to 5:30pm), please SMS/WhatsApp to 9788 2280

Job Scope:

1) Topping up of beverage machines with stocks

2) Cleaning of beverage machines

3) Walking to different offices within proximity

Based on the Japanese enterprise business model, Daiohs Corporation brought to Singapore their more than 50 years experience of office coffee service with the ambition to provide top quality fresh brewed coffee to Singapore offices.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

An online furniture shop looks for customer care officer who are

1, Good at inter person relationship

2, Must speak and write in English as well as Mandarin

3, Hands on with WhatsApp communication, social media blog

4, Good self management, can work without supervision

KKH Psychology Service offers clinical psychology services to women and children. We are looking for someone with a strong interest in clinical psychology and excellent people skills. You will assist psychologists in patient-liaison work, conduct or help to facilitate group programmes, develop patient education materials, participate in research projects when required and prepare reports accordingly, with supervision. On the job training and individual supervision will be provided. Where appropriate, group supervision will also be provided, as are opportunities for training.

Working as an associate psychologist at KK Women’s and Children’s Hospital Psychology Service, provides opportunities for a broad, meaningful and unique range of experiences. You will be part of a vibrant psychology team.

Requirements:

• At least a Bachelor degree in Psychology, with Second Upper Honours from an established university with an accredited Psychology program.
• Resilient, able to work independently and also as a team player
• Strong interpersonal and communication skills
• Strong writing skills
• Strong organizational skills and time management skills.
• To be able to maintain and ensure effective and high quality clinical documentation.
• Resilient, able to work independently and also as a team player.
• Ability to speak a second local language and/or dialect is desirable, though not essential, in order to liaise with the local language and/or dialect speaking associates/patients.
• Proficient in IT/office software
• Previous working experience in counselling would be desirable

Job Title: Service Cashier (Prep Assistant)

Location: 195 Pearl's Hill Terrace

Job Type: Full-time

About Us: Lavi is a rustic-chic taqueria that offers a distinctive perspective on traditional Mexican flavors with a contemporary twist.

Position Overview: We are seeking a friendly and motivated Service Cashier who can also assist our kitchen crew with food preparation. This dual role is perfect for individuals who are passionate about food, enjoy interacting with guests, and are eager to support both front-of-house and back-of-house operations.

Key Responsibilities:

• Cash Handling: Accurately process guest transactions using the POS system, handle cash, credit, and debit transactions, and maintain a balanced cash register at the start and end of day.
• Guest Service: Greet and assist guests as they arrive, providing menus and answering questions about the menu and specials.
• Order Management: Take and process orders efficiently, ensuring that all requests are communicated clearly to the kitchen staff.
• Food Preparation Support: Assist the kitchen crew with food prep tasks such as prepping, and organizing ingredients under the direction of chefs.
• Inventory Assistance: Help receive and store kitchen supplies, ensuring that all items are properly labeled and organized.
• Maintain Cleanliness: Keep the cashier station and dining area clean and organized, adhering to health and safety standards.
• Collaboration: Work closely with both front-of-house and back-of-house staff to ensure smooth operations and effective communication during busy service times.

Qualifications:

• Previous experience as a cashier or in a customer service role is preferred.
• Basic food prep experience is a plus but not required; a willingness to learn is essential.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good Proficient use of POS systems.
• Basic knowledge of food safety practices is a bonus.

What We Offer:

• Opportunities for career growth and professional development.
• A fun and dynamic work environment.
• Employee discounts and perks.

If you are enthusiastic about food and hospitality and enjoy working in a team-oriented atmosphere, we’d love to hear from you! Please submit your resume and a brief cover letter to [email protected].

Description

Staff benefits include 15% Off all IKEA products.

Role will start 1 November 2024 (3 months seasonal contract)

• MUST Able to work on rotating shifts and support retail operation peak periods on PH and Fri, Sat and Sun.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment
· I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
· I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
· I know the CR action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
· I know our daily and weekly service targets and this drives me to improve our service delivery.
· Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
· I optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability.
· I am empowered to solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer.
· Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
· I ensure safety guidelines are met within the Customer Relations area.
· I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up area when required.

Responsibilities:

• Communicate with overseas office/agents/shipping line/customers
• Attend to all customers’ inquiries via telephone or email and to response timely and accurately to their queries.
• Ensure proper coordination of all shipments
• Monitor and resolve and follow up closely with customers on any disputes cases.
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.
• Perform other duties as assigned
• Monitoring pre-alert documents from Origin offices or sales supporT
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor flight/vessels arrivals and update customers if any deviations

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the Role of Community Social Worker

The Community Social Worker is responsible for facilitating change and improving the lives of individuals, families and community facing transitional challenges through the provision of community centric approach interventions. He / She will engage, mobilise, organize and activate the community through different SCC platformsand to work towards realising their aspirations of getting out of the poverty cycle. The role of the worker will be split between 50% in casework management (lower caseload) and 50% in community work initiatives and development.

He / She will act professionally at all times and be accountable to the member(client), community and the organization to ensure that intervention plans are developed and implemented according to professional judgment and knowledge.

Responsibilities

FSC Integrated Practice - Deliver Code of Social Work Practice (CSWP)

• Oversee the implementation of BPSS, FAST in the context of SSNet for assigned Supervisee

Casework Management - Deliver quality casework and counselling services to clients

• Manage cases (i.e. from intake, assessment, documentation, referrals and closure)
• Attend networking and case management meetings with key stakeholders
• Conduct relevant assessments (FAST, BPSS, any other financial or risk assessments)
• Conduct home visits
• Case conferences
• Community Engagement and Networking
• Provide case supervision, guidance and advice to support staff, volunteers and student interns
• Develop and review appropriate intervention strategies
• Develop, maintain and review the organisation’s casework and counselling system and SSNet
• Provision of the social work administration supervision and support
• Initiate case conference with internal staff and external organisations

Community Work (Community Development), Group Work, Service/ Programme Development - Deliver effective programmes, including but not limited to groupwork, community outreach, research

• To work closely with Senior Social Worker, Lead Social Worker, Principal Social Worker and/or Executive Director to plan a holistic suite of programmes and services that are customised to the needs of the clients in the immediate area of influence/ community
• To identify assets, resources (manpower, budget, partners & etc) needed for the delivery of programmes
• To conduct community conversations, group work sessions and ensure smooth implementation of programmes
• To evaluate the effectiveness of the programmes/ community initiatives and platforms
• Establish a trust-based relationship within communities, that enables mapping community assets and resources, developing and mobilising community groups to offer peer support, engage and develop pool of community volunteers from within the community.
• To engage communities through SCC platforms (e.g. Community Kitchen, GoodWill Exchange) and co-creation of community events and platforms.

Research

• To participate in research, e.g. conducting community outreaches, learning/community conversations, community needs survey and data mining

Requirements

• Degree/ Diploma in Social Work/ Community Work with at least 1 to 2 years of relevant experience.
• Fresh graduates are welcome to apply.
• Clear and good communication skills – ability to relate to a varied audience.
• Competent in facilitating community conversations and focus groups; Able to lead diverse groups to spark idea exchange, foster shared views, developed co-owned solutions with community and mediate community conflicts.
• Good cross-organisational collaborative skills.
• Able to operate effectively in a dynamic and fluid work environment.

Please note that only shortlisted candidates will be contacted.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 2 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Job Description:

• Manage a team of Project/Service Delivery Engineers.
• Provide leadership to the team and deliver KPIs set for the team.
• Accountable for insource services and renewal of managed services.
• Accountable for delivery of projects and incident management.
• Responsible for customer communication, project planning, coordination of various teams, tracking project progress, providing leadership to the team, manage and control risk till final delivery.
• Build and maintain good customer relationships, improve customer satisfaction, identify new requirements and business opportunities.

Requirements:

• Bachelor's degree and above in IT/computer/software or related discipline, minimum 5 years of project management or solution delivery experience.
• Customer oriented, excellent systematic and critical thinking capabilities, ability to quickly grasp customer needs, and propose solution.
• Good leadership and people management.
• Good communication and presentation skills.
• Strong passion in technology.
• Ability to work in a face-paced environment.
• Preferably equipped with the latest cloud certification, like Microsoft 365, Azure, AWS.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness
• Register patients and book appointments accordingly
• Perform cashiering duties, attend to and manage patients’ enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist clinic/nurse manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Floor Manager ( & Service Crew)

- Consistently perform all service floor duties from greeting customers, taking orders, cashiering to housekeeping

- Maintain high service standards at all times, especially during busy periods

- Able to communicate with customers and various departments to deliver an excellent service experience

- Responsible for opening, operating and closing of shifts and perform daily operational tasks according to roster

- Able to perform all floor opening and closing duties, and service duties according to company's SOPs

- Well-equipped with knowledge of menu offerings and offer suggestions when guests make request or enquiry

- Confident in communications with colleagues across all departments and with customers

- Assist in ad hoc duties as and when job requires

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Dhoby Ghaut

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $2,990 per month

Contract duration: 3 months

Job Description:

• Attend to feedback and enquiries from members of public received from the organization’s channels such as emails, online feedback system, and calls
• Provide interim replies to cases received
• Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public
• Monitor progress of cases to ensure they are closed within required service standards
• Assist in collating data and providing analysis on cases received by the organization for quarterly reports

Job Requirements:

• Only Singaporean.
• Minimum Diploma in any related discipline.
• Prior experience in customer service, is preferred.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort general advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule customers for professional car care services
• To ensure daily service level achievement, monitor customer’s waiting time, look out for body language etc.
• Assist in generating daily, weekly and monthly reports as and when required
• Hand over vehicle to customers with basic work explanation.

Job Requirements

• Minimum Diploma holders and above
• Able to work under pressure and fast-pace environment
• Preferably 2 years in Customer Service industry or 2 years in Call Centre support
• Good Customer Service skills
• Good Communication skills

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

Responsibilities:

• Welcoming customers upon entrance
• Acting as the point of reference for guests who need assistance or information
• Understanding customer’s needs and directing them to sales consultant or service advisor
• Answer the phone and make appointments, take and distribute messages or mail, and redirect calls
• Generate showroom reports and maintain leads database
• Provide support to marketing activities and events
• Ensure the showroom is in pristine condition
• Any other tasks assigned by the superior
• Respond to complaints and find the appropriate solution

Requirements:

• Preferably with at least NITEC in Service Skills or relevant discipline
• At least 2 years of experience as a concierge or customer service ambassador
• Candidates with Automotive industry experience is preferred

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,500.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,500.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Roles & Responsibilities

● Direct and manage retail stalls according to company SOPs and regulatory requirements

● Mentor and supervise service staff on food handling, service conduct, and compliance to standards

● Required to prepare meals such as toast making and hot foods based on the company's SOPs.

● Preparation of hot and cold beverages from scratch and premix.

● Advice on operational needs and service consistency

● Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability

● Monitor sales and provide monthly sales reports with recommendations for business reviews with management

● Handle cashiering duties, customers’ complaints and operational issues

● Other work scope as required by business needs

Requirements:
*Preferably someone with diploma in F&B, supply chain or related courses

*fluent in English and one other local language

*Basic computer literacy including MS Word and Excel

*Hands-on with good problem-solving skills relating to food court operations andcustomer issues

*Ability to foster positive working relationships

*Preferably someone with at least 1-3 years’ in a supervisory role

*Experience working in F&B sector is a plus

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]