Temp Admin/Customer Service (Office Hours, Immediate Starter)

Salary up to $2,200
Monday to Friday, Office Hours
Location: Toa Payoh (Walking distance from MRT)

Able to commit until 31 Jan 2024

Responsibilities:

• Assist walk-in customers and visitors
• Handling all incoming calls
• Sort and distribute mails/deliveries/couriers
• Data entry and process documents
• Handle and collect cash payments.
• Assist in ad-hoc administrative duties when required.

Requirement:

• Proficient in Microsoft office (Word & Excel)
• No Experience is welcome (Training provided)

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Job Descriptions

Service Ambassador reports directly to the Assistant Entity Manager 1 & 2 and Entity Manager

• Welcomes customers when they arrive.
• Greets diners to the table upon arrival and introduces them to the menu.
• Maintains familiarity with menu items and brand information to answer customer’s questions and give recommendations.
• Ensures proper hygiene as prescribed in the company guidelines
• Understands and adheres to proper food handling, food safety and sanitation standard during food preparation, serve and clean up. Ensures proper uniform, punctuality and grooming are according to company policy and standard.
• Taking orders of the customers and entering them into the POS system to be processed and transferred to the kitchen.
• To receive and confirm reservations.
• To collect food orders from the kitchen and verify that it is plated correctly.
• Processes payments to customers.
• Dishwashing of dirty cutleries.
• Proactive in handling and resolving customer’s problems, if necessary.

Benefits

• Able to redeem at least 1 meal per shift at any of our entities.
• 20% off to family and friends across our outlets.
• Uniforms provided
• 10 days Annual leaves + 1 every each year of service
• 14 days outpatient sick leave, 60 days hospitalisation (inclusive of outpatient)
• Able to claim $30 per visit to the clinic (max $200 a year)
• Able to claim $100 dental a year
• Monthly-based sales incentives
• Annual training allowance of $500
• Referral bonus up to $1,200
• 1 week paternity leave (non-Singaporeans)
• Baby Bonus, $300 per child
• 1 day birthday leave
• Corporate discounts with our partners

Working hours

• 50 hours, 5 days a week, non-fixed off days. Rotating shift.

Duties

• Provide immediate response to client's enquiries and concerns over the phone
• Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluate findings, and respond quickly to clients
• Assess problem resolution for future applicability and forward to appropriate quality assurance individual
• Pursue referenced test result to satisfy client needs and requests
• Print, prepare and distribute patient reports for delivery
• Perform data entry role when scheduled/assigned
• Assist with other database building activities when necessary

Requirements

• Able to work minimally 2 months
• Able to work at least one Sunday/PH in a month
• Mininally GCE N level

Interested and qualified applicants, please send your resume to [email protected]

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Benefits Summary

• Basic up to $2800 + Aws + VB
• Whitley Rd
• Can Choose shift

• Shift 1 : 6am – 3pm (5 Day work week)

• Shift 2 : 9am – 9pm (4 Day work week)

• Shift 3 : 4pm – 2am (5 Day work week) With Shift Allowance

Job Description

• Respond to incoming phone calls
• Demonstrate a passion for working with animals
• Offer frontline customer service, manage counter registrations, and schedule appointments
• Maintain accurate records and manage appointment bookings
• Perform basic administrative tasks
• Place stock orders
• Handle payment collection, prepare, and dispense medications
• Maintain cleanliness and perform housekeeping duties

Job Requirements

• Frist 2-3 Weeks will be working office 8am-6pm / 9am-7pm
• Min O Levels certificate or above education
• Prior front-facing customer experience
• Previous experience in the healthcare service sector preferred / Customer Services / Receptionist

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD-00000997

Highlights

Job scope

• Attending to enquires from emails and in bound calls
• Resolving of problems and implementing solutions by clarifying issues
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
• Arranging and booking of appointment for patients
• Other ad hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Customer Service Officer - Frontline (contract renewable)
Working Locations: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary
Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Salary Range: up to $1800 + $100 Transport Allowance + Incentive Allowance + AWS + 2.0 VB (Average payout for last 2 years)

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records and assist doctors with patient's medical reviews in the consultation rooms.

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise while providing the critical context to make informed and compliant decisions. The work we do is diverse with clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses.

As an Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities for new/existing clients
• Develop strategies to solve complex technical challenges

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Service Technician | Class 3 | Gul Cresent

• Salary: $1,800 - $2,700
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• 5 days’ work week
• Comprehensive medical insurance
• AL start from 16 days
• HVAC experience

Responsibilities:

• Perform project design (including selection and sizing of equipment) and development activities according to customer’s specification.
• Understand scopes of HVAC work (to bid).
• Perform site surveys, site measurements, attend pre-bid walkthrough if need be. Attend tender clarifications/interview as and when required.
• Work with Manager in developing project plan, budget and schedule.
• Coordinate with relevant parties in preparing project proposals, tender submission/clarifications, and contractual documents. Regular interaction and follow up to ensure all projects are performed within allocated budget, timelines, and requirements.
• Work and coordinate with sales team to create quotations and follow up for service retrofit jobs.
• Source/liaise/negotiate with suppliers and vendors on quotations and requirements. Compile supplier quotation, assessment of quotations and prepare costing sheet.
• Maintain estimating logs and unit costs for all projects.
• Determine Bill of Quantity

Requirements:

• Degree/ Diploma in Engineering/Building
• Experience and knowledge in HVAC/ACMV is a must
• Knowledge of different types of HVAC systems and their components
• Ability to read and comprehend mechanical drawings and other construction documents.
• Knowledge of commercial HVAC/ Mechanical Contracting
• Min 2-3 years relevant experience
• Strong communication and negotiation skills
• Knowledge/ Experience in project management will be a plus

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Descriptions

• Service, maintenance, troubleshoot, and repair of hydraulic equipment, hoses and fittings for the Marine and Offshore Industry.
• To attend to vessels at Shipyards and Anchorage.
• To assist in new equipment assembly, installation, testing, and commissioning.
• Customer Service Orientated. Team Player with good discipline and willing to work hard and learn.
• Willing to work outdoors and overtime.
• Any other ad-hoc tasks assigned by Manager and Management

Job Requirements

• Minimum ITE graduate or Diploma in Mechanical or equivalent.
• Have Hydraulic knowledge and experience is essential for this position.
• Have experience in working in Shipyards and onboard vessels.
• Forklift or Class 3 and above driving licenses will be an added advantage.

Job Benefits

Excellent learning environment

Positive and closely knitted working environment

On the job training will be provided

Working Location:

19 Neythal Road

Singapore 628584

5.5 days work week

Shortlisted candidate will be notified

Responsibilities:

• Provide technical support to customers including troubleshooting, product recommendation and used oil analysis.
• Establish technical partnership with key accounts.
• Prepare lube chart, plant/equipment audits, lubrication surveys, product rationalization audits and conduct field trials, when necessary to support overall business strategy.
• Work closely with Lubricant Sales Manager to ensure technical team aligns with overall sales strategy.
• Tailor and conduct training for customers and work with oil supplier partners on technical related matters.

Requirements:

• Diploma or Degree, preferably in Engineering or Chemical Engineering.
• Prior experience in a technical (lubricants and applications) environment, coupled with comparable technical background skills will be an added advantage.
• Strong presentation and interpersonal skills.
• Self-motivated, independent and good team player.

Role:

Inside Sales (Marine / Sales Engineer / Customer Relationship / Up to $4000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Gul Avenue)
• 5 Days work per week (8.15am – 5.15pm)
• $3000 to $4000
• Sales engineer experience or marine background is preferred.
• Career Progression Opportunities

Job Description:

• Work with customer to determine project requirements and expectations to recommend specific products, services, and solutions。
• Recommend alternate products based on cost, availability, or specifications.
• Generate new and repeat sales by providing product, services, and technical information in a timely manner.
• Continue to research and learn about all the company’s products and services.
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering other services.
• Work collaboratively with other members of the team (outside sales, expediter, materials, warehouse, finance, and other branch locations) to ensure customer satisfaction.
• Building / maintain customer relationships.
• Handling sales issues and liaise with clients.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Highlights

• Career Development
• Positive working environment

Job Description

A MUST :

• Applicant must able to work on week end.
• Working Days: 4 weekdays + 1 weekend (off on PH)
• Applicant must willing to perform 3 staggered 9 hours(max) shifts between 8am-7pm. (Detail will be furnish during interview).
• Working Location: North-East or Orchard

Job Requirements & Responsibilities:

• Diploma in Biz admin with good communication skills to explain the enrichment program details to Mandarin & English speaking parents respectively.
• 1 - 2 years Sales Support and front desk Customer service experience
• Propose available courses to customers via various channel
• Actively follow up with student progression for up-sell opportunities
• Enroll new students through walk–ins, email, calls and marketing campaigns such as open house
• Provide prompt, relevant and accurate information about the enrichment program to the prospective parent and their child/children
• Proactively contact leads assigned for course conversion to achieve the sales target
• Attend and advise existing parents regarding matters concerning their child/children’s program change, fee collection

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following information :

• Personal Particulars (with short residence address)
• Education
• Work experiences( period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

EA Personnel No: R1102556

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

. Assist Medics to transfer patient transport for dialysis / medical.

. Physically Fit

· Provide care and assistance for patients in ambulance.

· Maintain supplies and equipments in the ambulance.

· Willing to learn

Requirements

· Class 3 driving licence

. Defensive Driving is an advantage

· No experience required

· Good verbal communication

· Able to speak & write in English

• Working days: Mon-Fri (Office Hour)
• Location: Jurong East
• Benefit: Transport Allowance + VB

Responsibilities:

• Perform project design (including selection and sizing of equipment) and development activities according to customer’s specification.
• Understand scopes of HVAC work (to bid).
• Perform site surveys, site measurements, attend pre-bid walkthrough if need be. Attend tender clarifications/interview as and when required.
• Work with Manager in developing project plan, budget and schedule.
• Coordinate with relevant parties in preparing project proposals, tender submission/clarifications, and contractual documents. Regular interaction and follow up to ensure all projects are performed within allocated budget, timelines, and requirements.
• Work and coordinate with sales team to create quotations and follow up for service retrofit jobs.
• Source/liaise/negotiate with suppliers and vendors on quotations and requirements. Compile supplier quotation, assessment of quotations and prepare costing sheet.
• Maintain estimating logs and unit costs for all projects.
• Determine Bill of Quantity
• Any other duties as deemed appropriate.

Requirements:

• Degree/ Diploma in Engineering/Building
• Experience and knowledge in HVAC/ACMV is a must
• Knowledge of different types of HVAC systems and their components
• Ability to read and comprehend mechanical drawings and other construction documents.
• Knowledge of commercial HVAC/ Mechanical Contracting
• Min 2-3 years relevant experience
• Strong communication and negotiation skills
• Knowledge/ Experience in project management will be a plus

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Main purpose of Role:

Installation, Commissioning, Testing and Servicing Huisman Equipment throughout their life cycle. Ensuring quality (effectively working fit-for-purpose equipment), delivering agreed services and meeting client expectations.

Complexity of Tasks:

· Diagnoses the problem / reason for malfunctioning of equipment of clients or checks if service request is correct / sensible. Prepares, plans, and carries out technical intervention (repair, maintain, replace)

· Carrying out project-based commissioning and testing of installations and/or components in accordance with project requirements and in accordance with protocol and safety regulations.

· Ensuring smooth field service operations. Carrying out technical-logistics-administrative tasks with supportive nature. Documentation management, planning, communicating

· Performing (physically heavy) disassembly and assembly work. May be specialized in certain products or techniques. Carrying out all kinds of machining (drilling, sawing, welding) activities.

Competences:

1. Client oriented

2. Plan and organizing

3. Progress monitoring

4. Adaptability

5. Result oriented

6. Problem analysis

Responsibilities

• Handle customer enquiries via telephone calls, walk-in, facebook, corporate website, and emails.
• Handle and resolve customer complaints promptly and professionally.
• Consolidate customer feedbacks monthly and share with relevant departments promptly and accurately.
• Manage customer database for customer information, feedbacks, complaints and warranty cards.
• Verification of product defects from walk-in customers.
• Handle sales of spare parts for walk-in customers.
• Other ad-hoc duties as assigned.

Requirements

• Possess good interpersonal skills
• At least 2 years of relevant experience in customer service, preferebly in FMCG industry
• Proficiency in Microsoft Word, Excel, PowerPoint
• Good interpersonal, communication skills and be a committed team player.
• Good command in both written and spoken English.

Job Description

• Manage and oversee multiple levels in the Project Department (Snr. Engineers, Engineers, Draftsman, Supervisors etc)
• Involves highly in implementation and enforcement of new initiatives and disciplinary practices with the department.
• Strategic Planning for the Project team.
• Ensure projects are carried out by Engineers accordingly to tender specifications and customer requirements.
• Determines project responsibilities by identifying project phases and elements, assigning the relevant team to be involved in the project.
• Review projects’ schedules and ensure timely submission of Authorities’ documents.
• Closely monitor the materials consumption and man hours allocated to the projects and ensure it does not exceed the quantities quoted.
• It is mandatory to document all correspondences related to the Project and perform testing and inspection with customers to witness to prevent any unnecessary conflicts in the future.
• Strictly adhere to all relevant safety objectives and legal requirements at all times.
• All drawings and correspondences must be well documented.
• Project Engineers are responsible to conduct frequent site checks weekly to ensure the installation and progress is correct and ahead of schedule and control is in place.
• All engineering issues must be resolved and it is the responsibility of the Project Engineers to attend meetings with the Plumber/ Main-contractor or Consultant.
• Any other ad-hoc duties as and when instructed by Management.

Job’s Holder Specification

• Excellent organizational and management skills
• Lots of initiative, and ability to make strategic planning and good decisions.
• Must possess integrity and drive.
• Ability to withstand emotional distress and work pressure.
• Possess excellent interpersonal skills- to deal with customers and external contacts.
• Preferably, comprehensive knowledge of relevant legal regulations (CP 51)
• Preferably, Possess a Degree in Civil/Mechanical Engineering with a minimum of 5 years relevant work experience.
• Preferably, Must be proficient in AutoCad, and Revit BIM and Microsoft Office.