Role: Customer Admin Officer

Duration: 12 months contract - renewable based on demand

Location: Pasir Panjang, Singapore

· Update of Payment Status of credit card, PayNow payments into the system.

· Study financial details in supporting documents

· Verify financial details against supporting documents

· Amend incorrect financial details and update passed status

· Verify financial grading and process GSR details for approval

· Educate applicants on achieving the desired grading

· Advise applicant on submission of GSR online

· Report and liaise with GeBIZ Service Centre on system encountered problem for prompt resolution.

· Contact, email and follow up with applicant on submission of supporting document and payment

· Track all GSR applications, timely till closure as per SLA

· Collate daily, weekly and monthly statistics for reporting to Ministry of Finance.

Job scope:

- Handle inquiries through various channels, addressing customer needs promptly.

- Maintain good relationships with the customers

- Entering customers’ profile into the computer

- Work closely with operations team and handling documentation

- Provide excellent customer service, address issues promptly, and assist in process improvement tasks.

- Any other duties assigned by Membership Manager

Requirement :

- Customer service experience

- Basic computer and Microsoft Office knowledge

- Entry level are welcome to apply

*Position and salary offered will commensurate with experience, skills and interview outcome.

Interested candidates, please send/email your detailed resume, stating qualifications, experience, current and expected salaries, together with a recent photograph via email to [email protected]

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

DESCRIPTION:

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Department.

RESPONSIBILITIES:

• Ensure accurate and timely data entry into our operating system.
• Ensure a smooth and timely process flow regarding the air Import Department.
• Accurate and timely data entry into the operational system.
• Track and trace all air Import files and report the status/updates internally and to the customers.
• Ensure that customer’s freight is delivered on a timely basis.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendor billing.
• To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
• Consistently work on maintaining good understanding, communication, and relationship with our customers, airlines, trucking companies, and others.
• To make sure that we meet our internal and external compliance regulations/standards at all times and that this is according to our government regulations.
• Fully understand the air import process flow and be proactively involved in looking for best practices to improve the operational process to be more effective, efficient, and productive.
• Ensure all customers' standard operating procedures are followed and updated in the Standard Operating Procedures (SOP).
• Meet KPI standards, as per the company’s procedures/customs requirements.
• Timely response to emails from customers, suppliers, carriers, and our internal network.

REQUIREMENTS:

• Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
• With at least 2 years experience;
• Pro-active and strong organizational skills;
• Good computer skills (Excel, Word, PPP, and Outlook);
• Able to work on half-day Saturday.
• Will be assigned to Changi Airfreight Centre

WHAT WE OFFER:

• Staff Health Benefits
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Our Client is a Fortune 500 MNC. For their Energy Business Unit, they are looking for a Customer Service Coordinator.

Customer Service Coordinator

Duties and Responsibilities

Interacting with customers, providing information in answer to inquiries about:

• Services and completion, assistance for 24/7 service and tools rentals/calibration.
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address site services.
• Receiving and processing orders, providing information concerning changes, pricing in service, preparing the pre-invoices upon completions of services based on the quotations and actual time sheets, preparing the shipping documents required for the dispatch of materials to the customer.
• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments, sub-contractors for the resource management as necessary to ensure effective customer service.
• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site services and clearing the payment in time.
• · Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Job Requirement

• 2-5 years’ experience in customer service, administration, coordination, planning and scheduling of projects.
• Good with Business Communication Skills (oral and written)
• Possess good Organizing and Scheduling Skills
• Experienced in Microsoft programs (Word, Excel, PowerPoint)
• Good interpersonal skills

Other Information

Working Hours : 5-Day Week

Working Location : Near Potong Pasir MRT

Bus Service : 8, 61, 64, 65, 66, 90, 125, 151, 154

Please whatsapp 91396248 for a brief discussion / email CV to [email protected].

Thank You.

Angelina Lim (Reg R1101664 / Lic : 97C4989)

Company’s Profile

They are one of an established company in Singapore specialising in installation, repair and maintenance of electronics equipment relating to security systems.

Location: Toa Payoh

Working Hours: 5 Days Work Week, 8.30am - 6pm

Remuneration Package: Basic + AWS + VB

Responsibilities:

• Collaborate with the Sales Managers to develop sales strategies, set targets, and create action plans to achieve and exceed sales goals
• Provide support and guidance to the sales team, including training, coaching, and motivation to ensure they meet their targets
• Stay updated on industry trends, market developments, and competitor activities to identify opportunities and threats
• Prepare and deliver compelling sales presentations to potential clients, emphasizing the technical aspects of our products and services
• Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting
• Assist in preparing technical proposals, contracts, and pricing negotiations
• Gather customer feedback and insights to continuously improve company's products and services

Requirements

• At least Diploma in Engineering Fields
• Experience in sales with strong technical knowledge of physical security systems and solutions
• Excellent leadership, interpersonal, and communication skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-ian-fong/

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

1. Greeting Members and guests at the Reception and ensure all guests are signed in by Club members.
2. Attending to Club members/guests’ enquiries on various Club information with reference to Club's Website – walk in/phone/email.
3. Membership administration supports various membership application processes, Sports, Finance, F&B, Property on carpark issue/ changing locker and Marcom on sales of souvenir and stock replenishment request.
4. On rotating workdays for afternoon shift duty: 4pm to 12pm (Mon to Thu), 6pm to 2am (Fri & Sat and Eve of PH)
5. Supporting the Manager and HOD on the adhoc assigned Reception (Member Services Desk)'s administration

Customer Service Officer

Working Day : 5 days work week (4 weekday, 1 weekend)

Working Timing: Afternoon shift @1.30pm - 9pm / 12pm -8pm (Based on schedule )

Salary : $2500 - $3200

Working Location: United Square / Parkway Parade (Rotating Outlet)

Job Responsibilities:

• Attending to course enquiries

• Following up with customers and liaising with teachers on course bookings and scheduling; course coordination

• Updating students’ records and data base

• Processing enrolments, changes and terminations of students

• Tracking students’ monthly payments

• Issuance of payment reminders on outstanding payments

• Providing sales support

• Assisting in events organized by the Conservatory

• Any other duties as assigned by the management

Job Requirements:

• At least 1 year of relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

· Attend to phone-in enquiries and/or emails correspondence and provide personalized services to customers in a timely, efficient and professional manner.

· Accurate case logging into the Customer Relationship Management system.

· Follow-up on all outstanding/existing cases.

· Liaise with Business Unit Stakeholders and Overseas Partners to rectify service-related issues with effective solutions to achieve maximum customer satisfaction.

· Reports to the Customer Service Supervisor/Team Leader.

· Any other ad-hoc duties as assigned by your Customer Service Supervisor/Team Leader.

Requirement:

· GCE 'O' level

· 1 year Customer Service experience in call center (Inbound calls)/ Customer Service related industry is preferred

· Active listener and possesses problem-solving skills

· Fast learner, good team player in a fast-paced environment

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Responsibilities:

• Communicate and cooperate with supervisors and co-workers.
• To perform administrative/analysis duties as required.
• Provide support to the sales team in maintaining existing customer relationships and order management, contract reviews, production scheduling, handling quality complaints, customs declaration and inspection, booking and shipping arrangements.
• Provide support to the sales team in providing relevant document preparation, reconciliation, collection of payment.
• Responsible for customer after-sales service, conducting customer satisfaction surveys, and organizing and implementing improvements for enhancement.

Job Requirements:

• Minimum Diploma or equivalent qualifications
• Required Skill: good communication.
• Possesses proficient bilingual skills in Chinese and English as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Proficient in using Microsoft Office software.
• Integrity and responsibility to be able to work independently.
• Able to start immediately or within short notice.
• Undertake any other duties that may be assigned by the Sales Team / Directors

Interested candidates are invited to submit detailed resume stating:-

• Current salary
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital

You: In Our Next Chapter

We've come a long way but we're not there yet.

"Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Job requirements

• Provide excellent customer service through various channels, including Whatsapp, phone, email, and social media.
• Ensure customer satisfaction by addressing customer inquiries, resolving complaints with dedication to RCA (Root Cause Analysis) for fast and effective resolutions.
• Educate customers on product features and benefits, collecting feedback from them.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage our customers.
• Support ongoing NPS (Net Promoter Score) measurement via survey management and data analysis.
• Analyse the trend of NPS to identify opportunities to improve customer experience.

Minimum Qualifications :

• 1-3 years of experience in a contact center setting, with minimum Diploma degree.
• Good knowledge of sales and customer service techniques.
• Structured problem-solving skills and ability to think on your feet.
• Customer-first mindset with excellent written and verbal communication skills.
• Ability to multi-task, organize and prioritize work independently.

Preferred Qualifications

• Mandarin speaking
• Experience working in a dynamic fast paced environment

We started with the aim to disrupt eyewear every step of the way and today, we stand as India’s Biggest Eyewear Brand and now, have a global footprint across South East Asia, Middle East and Japan.

We constantly raise the bar on our consumer experience and keep talent diversity and density at the center to help us achieve the ‘unexpected’.

Service Engineer | Hydraulic and Pneumatic | Class 3 | Mechanical Engineer | Tuas

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $3,300 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:15am – 5:15pm

manufacturers of hydraulic mobile cranes

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License is an advantage.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

HENRI CHARPENTIER - http://www.henri-charpentier.com/eng/
Outlets located at : Great World City, Orchard Central, VivoCity, Ngee Ann City, 100AM and PLQ.

Henri Charpentier, famous popular Japanese patisserie chain is looking for retail staff right now.

5 working days a week. 40 working hours a week. Annual leave from 12 days. AWS paid in January. Medical and dental benefits provided.

Job Description

• Assist Shop Manager and Assistant Managers in managing the operations of the Shop ensuring daily smooth operations
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible for offering a friendly and efficient services to all guests and attending to customers' needs, complaints and enquiries
• Process guests orders to ensure that all items are prepared and served promptly
• Supervise services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of shop operations

Job Requirements

• Experience in F&B / Retail operations are advantages, preferably in luxury goods industry
• Well-groomed
• Good communication and interpersonal skills
• This position is hands-on, customer focused and such as we require someone with drive, efficiency and assertivenes
• High initiative and positive attitude
• Must have strong interests in Japanese Sweets culture
• Have passion to expand Sweets industry in Singapore

• Perform order processing and coordination activities
• Customer communication
• Order coordination and execution incl. stock verification and coordination in SAP
• Order entry in SAP
• Shipping document coordination and dispatch
• Shipment follow-up and customer information
• Invoice creation
• Receivables follow-up
• Credit and debit note generation
• Liaising with third party logistics provider and plant for shipment coordination and monitoring of shipment schedule
• Complaint processing via SAP
• Interact on a regular basis with internal interfaces from Sales & CSR, Supply Chain, Logistics, A/R, Credit Management departments to ensure effective business operation

Interested applicants may email resume to [email protected]

Jane Lui Jie'en (CEI Registration No: R1104482)

Recruit Express Pte Ltd (EA: 99C4599)

Job Title: Field Service Engineer (ID6030)
Location: Kaki Bukit
Working Hours: Mon to Fri 8:30am-5pm
Salary: $2600 - $3000


Job Description:
• To attend weekly meeting and presentation
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units
• To perform 24x7 standby duties based on roster
• To perform ad-hoc shift work when needed when required.
• To perform ad-hoc delivery work

Requirement:
• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
• Cleanroom working experience preferable but not a must
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Willing to travel occasionally
• Able to work irregular hours when required
• Demonstrate ability to work effectively with team members and customers
• Excellent troubleshooting and repair skills
• Require good communication skills, documentation and customer service skills
• Fresh graduates are welcome

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

Responsibilities:

- Develop efficient, highly scalable, and secured services to build/integrate e-Commerce solutions for TikTok Shop.

- Collaborate with Product Managers, Designers, and other disciplines to explore the next generation of shopping experiences on TikTok.

- Be responsible for building an intuitive and reliable shopping experience, including browsing product details, check-out, shopping, return, refund etc.

- Be responsible for TikTok's Shop Tab, building platforms and tools for merchants, clients, and businesses to manage campaigns, deliver the best results, and receive actionable insights.

- Research, analyse and evaluate requirements for existing or new web and mobile applications.

- Design, develop, test and maintain web and mobile solutions to meet the requirements.

- Evaluate programming codes to ensure that they are properly structured, meet industry standards and are compatible with browsers and devices.

- Develop website infrastructure and integrate websites with other computer applications.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidates should have at least 2 years of experience in Java/Kotlin with plenty of experience in native Android development. Familiar with mainstream frameworks like Android architecture Components, Retrofit etc.

- Experience with performance and reliability on mobile platforms, e-commerce experience is a plus.

- Strong data analysis skills, able to identify product opportunities from technical metrics analysis.

- Good understanding of business, technical abstraction and system module design.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Nearest MRT: Downtown MRT
• Working hours: 730am to 5pm / 9am to 630pm / 12pm to 930pm (rotating shift)
• Working days: 5 days including weekends

Job Description:

• Provide assistance at entry points while maintaining a sophisticated presence in customer-centric areas.
• Deliver swift, personalized service to create unforgettable experiences, attentively noting and acting upon individual preferences.
• Address tenant concerns promptly, utilizing feedback to enhance overall satisfaction.
• Share local insights to meet customer requests, including information on events, attractions, and dining options.
• Establish rapid yet robust relationships with customers/tenants of diverse backgrounds, meeting their unique cultural needs adeptly.
• Tailor service experiences specifically for C-Suite or equivalent customers/tenants.
• Be adaptable to support in other ad-hoc duties as needed.

Requirements

• Minimum O' level , with customer service experience
• Experienced in handle difficult situations / clients
• Willing to work on weekends & public holidays when required
• Able to start immediately or within short notice

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie
Registration Number: R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Our client is a well-established MNC, one of the leading players in the Manufacturing sector. Due to their current expansion plan, they are looking for a Service Technician to join their team, in hopes of developing the current high performing team. They are located in the Islandwide.

Responsibilities:

• Stay updated on product details and technical insights through training materials and service manuals.
• Maintain a well-stocked service van with necessary spare parts for prompt and effective on-site resolutions.
• Assess product faults accurately to identify repair causes and estimated costs for customers.
• Conduct repairs, ensuring comprehensive testing for a quality resolution on the first visit.
• Execute product installations and changeovers when required.
• Any ad-hoc jobs as assigned.

Requirements:

• Minimum NITEC of Electrical/Mechanical or any relevant engineering studies.
• Minimum 2 years’ relevant working experience
• Possess Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)