In Comfort Delgro Engineering, we are a big family with different and diversed backgrounds. Be proud to share about working in one of the largest vehicle maintenance and repair workshop in Singapore. If you are looking for a lifelong career with various learning opportunities, this is the right place for you to extend your customer service skills, engage with our customers, take pride in resolving our customers' problems and see their smiling face! Calling out to customer service ambassadors who loves fun, being creative and high spirited individuals to join us and get recognized for your skills!

The company provides recognition for all our employees and be prepared to ride on a lifelong journey with us!

Come join us to enjoy the following:

-14-21 days annual leave (depending on your years of services)

-Medical insurance

-Long Service Awards

-Staff discounts

-Flexi Benefit up to $500

-AWS & Variable Bonus(Subject to performance)

-Sales Incentives

-Explore more when you join us

Responsibilities

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary or additional jobs
• Administer all documentation pertaining to costing, claims and vehicle history files
• Assist customers in checking-in their vehicles
• Promote customers’ relation and ensure customers’ satisfaction on all jobs or enquiries
• Attend to phone calls from customers
• Assist in managing workshop operations
• Manage team of service advisors
• Any other duty assigned by Manager from time-to-time

Requirements

• Possess minimum 3 years of working experience in face-to-face customer service
• Welcome individuals with Retail / Restaurant management experience
• Minimum Qualification-Diploma
• Ability to provide technical advice on performance vehicle repairs is an added advantage
• Experience in troubleshooting basic faults and problems of vehicles would be is an added advantage
• Proficiency in Microsoft Excel and Words
• Training will be provided on basic automotive knowledge
• Willing to work on Saturdays (half day)

● Replying, sending and forwarding of letters to customers by post or via

email.

● To respond to customers and internal Business units with relevant production

information.

● Responding to customers' queries via Social Media.

● In charge of communicating with customers and providing relevant answers/

responses to customer queries via the company's social media platform

related to products and services.

● Preparing the team's daily stats & reports

Duties and Responsibilities (Customer Services)

• Assist in designing of course outline and develop course curriculum for functional training program
• Conduct post course evaluation
• Conduct assessment to evaluate the competency of the participants
• Conduct training and facilitate active learning
• Conduct briefings to operational staff when required
• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training
• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline
• Ensure all training records are entered correctly into SAP system
• Assist in audit preparation
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE "N" levels and above
• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport and logistics operations
• Knowledge of Departure Control System (DCS) would be a distinct advantage
• Ability to confidently present curriculum and lead group discussion in classroom
• Knowledge of adult learning is preferred

1.Perform the maintenance service in a proper and correct manner as stated on the checklist

2.Attend emergency breakdown service as instructed by the team leader

3.Assist to the Engineer to carry out testing & commissioning for A/A work

4.Assist on equipment repairs work

5.Perform the standby duty

6.Assist to the Engineer to carry out joint testing with Project Department,if required,upon

Job Requirements:

1.ITE / Diploma / Degree in Mechanical or Electrical or Electronics Engineering

2.Candidates without experience will be considered

3.Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Building Automation System

· PLC System

· Security / Access Control / CCTV System

4.Able to work overtime when is necessary

5.Responsible and positive attitudes

ASSURICH INDUSTRIES PTE LTD

ASSURICH Group, headquartered in Singapore and branches across ASEAN, boasts 40 years of expertise in industrial equipment distribution and after-sales service.

We offer a comprehensive one-stop solution for automation systems, encompassing AGVs (Automated Guided Vehicles) for high-rise warehouse storage and automated production lines, robotic welding, pick & place for CNC machine centers and new energy storage (solar/H2).

We are seeking a Workshop Technician and Store cum Delivery Assistant to join our team

A. WORKSHOP TECHNICIAN

Responsibilities :

· Handling a Workshop Machine to repair automotive components

Requirements :

· ITE Nitec 2 in Precision Engineering

· 3 years related experience in a workshop handling workshop machine

Attractive salary, benefits, 5-day work week and variable incentive scheme will be offered to successful candidates

Job Description

What will you do?

Assist experienced engineer in any work assigned
Perform operation and maintenance task according to standard procedures
Perform commissioning and acceptance testing
Actively identify and promote new/additional services, parts, and products
Preparation of site-documents
Report Hardware inventory to HW Administrator/perform HW integration
Perform system start-up and installation test
Ensure continuous and sustainable growth of our maintenance base through customer relationship building
Equipment hardware and software fault clearance

What will you need to succeed?

Diploma/Degree in Electrical Engineering or similar qualifications
Ideally 1 – 3 years of relevant experience minimum
Operation & maintenance of product Engineering/technical knowledge, with knowledge in BMS
Customer centric mindset
Good knowledge of Microsoft Office tools
Proficient in written and spoken English and any additional native language spoken

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Title

Service Crew Restaurant

Occupation

FOOD SERVICES SERVICE CREW

Job Description & Requirements

We are looking for FULL TIME or PART TIMER for Service Crew to join our Korean and Chinese cuisine outlets. Whatsapp directly resume to +65 900 78 009

What do we require?

• Positive and friendly attitude

• Good communication skills to take the best care of our customers, making their experience with us unique and up to their expectations

• Multi-tasking skills，Reliable and consistent

• Enjoy working in a team and dynamic environment

• Willing to learn and take initiative

• Availability in the evenings, weekends and public holidays

What will you do?

• Take great care of our guests to ensure their best experience with us; from the moment they arrive, through menu and specials introduction, to feedback gathering

• Take orders from our guests, having in mind their special food requirements

• Oversee the proper order and flow of the service to make our guests experience smooth

• Help our guests grill the meat and serve the beverage and food

• Make sure your working station is properly prepared before the service and well-maintained during the service

Responsibilities:

Provide excellent customer service with a positive and outgoing attitude

Maintain cleanliness and tidiness of the restaurant

Take orders and process payment transactions accurately

Prepare and serve food and beverages in a timely manner

Adhere to all company policies and procedures

Work well and confidently under pressure during peak hours

Attend to customer's queries and feedback

Assist in other areas of operations when required

Must be able to work on weekends and public holidays

Benefits:

Bonus performance and Bonus Divident every 3 months

Staff price discount

Our client offers a competitive basic salary complemented by attractive monthly commission payouts and annual salary increments to reward your performance.

• Become part of a respected and expanding insurance institution.
• Enjoy competitive pay and generous commission structures.
• Annual salary increments to recognize and reward your contributions.

Key Responsibilities:

• Conduct outbound calls to our partner’s customers to schedule appointments.
• Develop and maintain strong relationships with customers through phone, email, and digital channels.
• Confidently handle inquiries and address objections.
• Meet and exceed conversion targets, including contact and appointment rates.
• Ensure all activities, leads, and appointment information are precisely recorded and updated.
• Maintain compliance with industry regulations and uphold high-quality standards in all call activities.

Qualifications:

• Diploma holder or GCE 'O' level; outbound sales experience is a plus.
• Excellent communication and interpersonal abilities.
• Confidently and professionally handle customer inquiries.
• Demonstrated success in meeting and exceeding sales targets.

Apply now and have a confidential discussion.

(EA: 94C3609/ R23114633)

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

WTS-WS Service Manager (SM) to support Business Units in Singapore and South East Asia branches.

The SM’s primary responsibility is maintaining stability, service and ensuring the availability of technology systems for the user environment. Operationally, the SM will need to provide frontline support, manage projects, procurement, moves/adds/changes, training and communication pertaining to the users’ technology environment. Given the breadth of support of business areas, the SM is required to be able to multi-task across business units.

The SM will manage a team of consultants providing day to day Desktop Technology Support. The SM will manage numerous vendors - to maintain the service quality and performance of the consultants group and ensure desktop related hardware requirements of the BU gets supported.

The SM should be a strong technical discipline leader with an in-depth knowledge of at least one technical discipline and have experience with and a high-level understanding of a wide range of infrastructure system architectures and applications.

The SM will function as an interface for other Technology disciplines to the users, managing and communicating outages, scheduled downtimes, projects, upgrades, and other operational events. This includes ownership of team on-call support coverage which may require weekend work/out of hours engagements.

The SM will be required to maintain a communication channel and working relationship with key BU users and operations officers to understand and provide for their present and upcoming requirements and needs.

The SM will also need to work with other SM’s globally and represent the interest of the users for firm-wide projects, stability reporting, and other initiatives. The SM may also support the Sales and Trading BU and hence experience of supporting Business users on the Trade floor will be preferred. Familiarity with Trade floor infrastructure items such as the Dealer Board, Speaker Bus system, Hot Lines and Hoot Lines and supporting applications used by the Sales and Trading users will be good.

Skills Required:

* Strong people management and interpersonal skills

* Excellent verbal and written communications in English

* Proven track record in managing support operations

* Strong client relationship management

* Strong analytical and troubleshooting skills

* Able to work independently, self-motivated but a strong team player

* Strong sense of commitment and ownership

* Strong mind set of Compliance and IT Security

* Solid experience in supporting Market Data products, e.g. Bloomberg, Reuters, Factset

* Project management experience

* Business Knowledge of Financial firms

Skills Preferred:

* Hands-on trouble shooting skills on Windows Operating system and Computer hardware

* Some Linux / Unix support background

* ITIL Foundation Certification

1. You will be in charge of the scheduling work of our confinement nannies.
2. You will need to ensure the service quality of our confinement nannies are up-to-mark; this involves training and counselling.
3. Hiring of confinement nannies in accordance to our company policy.
4. Work closely with Sales team to handle customer complaints.

Location: Parkway Parade

Salary: $2,200 to $2,600 per month

Working Hours: 5.5 days per week, retails working hours

Job Description:

• Preparation for opening and closing of restaurant and retail space.
• Welcome customers and bid farewell as they leave the restaurant.
• Help customers to settle down and advise on ordering system.
• Answering queries regarding services, menus, offers or any other product related queries.
• Serve food to customers in an effective and polite manner.
• Assist kitchen staff whenever required.
• Clean tables after customers have left and clearing dishes throughout customers dine in.

Requirements:

• Related F&B experience would be advantageous.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to

Attn: Audrey Lim Contact 92475508 via Whatsapp

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Do join Our Telegram Group to look for more job opportunities!: https://t.me/Fasttempcontractjobs

ROLES AND RESPONSIBILITIES

The Field Service Team Leader leads the field operations across our Singapore locations. Reporting to the Global Operations Centre (GOC) and particularly the Field Service Coordinator, this role oversees a team of Field Service Technicians (FSTs) to ensure efficient delivery of various services.

There may be a requirement for the FSTs to assist in projects and training of operations teams in other regions at times. In this role, there will be a requirement to participate in a 24x7 on-call roster and an expectation to undertake reasonable overtime as required to fulfil the duties as required.

Leadership & Team Management

• Provide day-to-day leadership and direction for FSTs and site-based engineers, fostering a supportive and engaged team environment.
• Provide onsite training and supervision of FST staff as required to ensure they are well engaged, trained and capable of maintaining the SMC equipment at the highest of standards.

Coordinate & supervise FST and site-based engineers’ activities

• Ensuring timely completion of tasks at the direction of the level 1, 2 and 3 engineering teams such as:
• Fault response and troubleshooting
• Routine and corrective maintenance
• Equipment installation (racking)
• Communication cable installation
• Computer hardware repair
• Remote hands support as required
• Coordinate and participate in mechanical and electrical equipment repair
• Oversee contractor works
• Conduct facility inspections and audits as required, ensuring our sites are always impeccably maintained and operating as efficiently as possible.

Operational Efficiency

• Assist to develop and embed processes to optimise field service operations and ensure high-quality service delivery. This includes developing and fostering ongoing use of site-based inspection checklists, permits, safety documents etc.
• Collaborate with other departments (project delivery, R&S) to provide support and resources as needed.
• Assist in project works as required and where it does not impact upon operations.

Strategic Focus (Initial Focus)

• Ensure that all new FSTs entering the business feel engaged and supported whilst making sure they are properly trained and mentored such that they can safely undertake required tasks to the quality we expect.

SKILLS AND EXPERIENCE

• Working Experience of more than 5 years as a Field Service Technician or similar role, with a strong track record of success in troubleshooting, repair, and customer service
• In-depth knowledge of the specific equipment or technology serviced by the team
• Strong leadership skills with the ability to motivate, coach, and develop team members
• Excellent communication skills to provide clear instructions and delegate tasks effectively
• Experience in scheduling and managing workloads to ensure timely completion of required works
• Exceptional problem-solving skills to identify and troubleshoot technical issues, both independently and collaboratively with the team
• Strong decision making abilities to make sound judgments under pressure and in challenging situations

Responsibilities

• Repair, troubleshoot, modify, and test complex technical problems on Laser Machining products
• Travel to customer locations (domestic and India) to diagnose complex technical problems and perform on-site repairs
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically
• Communicate professionally and effectively with customers

Qualifications:

• Background of EE or Mechanical Engineering (training provided)
• Experience in troubleshooting and repairing mechanical problems
• Skilled in mechanical measurement and inspection techniques
• Willing to travel (50% of time)

We are looking for enthusiastic and dedicated F&B Service Ambassadors to join our team at our Halal BBQ and Smokehouse restaurant. The ideal candidates will have a passion for customer service and a desire to create a welcoming dining experience for all guests.

Key Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Take and serve food and beverage orders accurately and efficiently.
• Ensure that all orders are prepared and served according to the restaurant's standards.
• Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
• Assist with food preparation and packaging for take-out orders as needed.
• Address guest inquiries and concerns promptly and courteously.
• Adhere to Halal food handling and safety regulations.
• Work collaboratively with other team members to ensure smooth and efficient service.

Job Requirements:

• Prior experience in a restaurant or food service setting is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• Strong attention to detail and commitment to providing high-quality service.
• Must be familiar with Halal food practices and requirements.

Responsibilities:

• Diagnose, troubleshoot, and repair devices.
• Troubleshooting devices to identify aspects of the programming that might need repairs.
• Repair and replacement of defective parts, components or upgrading software to rectify the fault.
• To conduct maintenance checks to ensure quality and efficiency of devices.
• Ensure that all repairs meet or exceed quality standards including repair turnaround time and quality of each repair.
• Adhere to OEM and Company’s SOP to achieve KPIs and repair processes.
• To churn daily productivity reports (including reporting of common faults found during diagnosis or repairs).
• Keep track of all devices and inventory while safeguarding all store stock.
• Ensure all work tools are in good condition.
• Delivery professional and high-quality service experience.
• Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.
• Provide general administrative duties

Requirements:

• Minimum 2 years of working experience in mobile engineering in an IT orientated environment.
• ITE in Electronic / IT or technical skills certificate preferred.
• Certified in Apple Mac/iOS or AAD (Android) will be an added advantage.
• Will require to undergo and pass Apple certifications exams during probation period
• Willing to learn new repair skills for different types of electronic devices.
• Computer literate
• Capable of troubleshooting and find device issues.
• Possess a good sense of customer service, responsibility and integrity
• Friendly, good etiquette, service oriented.
• Have excellent interpersonal and communication skills

A Field Service Engineer demonstrates and applies a broad knowledge of fundamental concepts, practices, and procedures of particular area of specialization. The position reports to Site Manager/ Lead Engineer on onsite/project base activities.

Responsible for on-site installation, initial testing, operation, maintenance, repair, troubleshooting of customer systems.

Independently performs full range of standard work for the professional field. Refers complex, unusual problems to others. Identifies and resolves more complex problems and problem-solving skills in order to deal with most situations.

Performs on-site technical and operational support in development, installation and maintenance of equipment and systems of complex nature.

Completes and submits detailed reports covering al job activity timely.

Clearly and professionally interact with co-work/customer on status of activities on daily basis to ensure customer satisfaction.

Job Description:

• Coordinate with technicians and customers for appointments
• Responding to client queries via phone calls and emails
• Scheduling of appointment and staff deployment
• Maintaining and updating client database
• Coordinating with the Comms department to create promotional events and campaigns
• Prepare quotations and process work order for customers

Job Requirements:

• GCE O Level / Diploma
• 1 to 3 years of relevant experiences

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Job Descriptions

• Ensure bar and service operations standards are adhered to
• Ensure the highest quality of beverages served
• Recognize the regular customers and highlight to the Restaurant Managers about the particular customers’ preferences.
• Making menu recommendations, answering questions and sharing additional information with customers
• Record and report all customers’ complaints to the Managers immediately
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries
• Work with bartender and service team to ensure smooth operations of the bar
• Ensure appearance, orderliness, cleanliness and proper set up of all bars and their related areas
• Responsible for the quality and consistency of all drinks served in accordance with the standards set by the restaurant
• Perform miscellaneous job-related duties as assigned

Job Requirements

• No requirement

Benefits

• Monthly incentive (No MC) : +$100/month
• Annual leave : 7 days at first year, 1 day increment per year
• Medical, Dental insurance
• Annual Bonus
• Paid Overtime
• Staff Meals & Uniform provided
• Staff discounts
• Learning under an experienced Senior Staff
• Positive working environment
• Competitive salary & annual bonus

Working hours

• Working hours: 8 hours / day
• Off day: 6 days / month

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is the principal of the renown Premium Car brand; they are urgently seeking profiles from Luxury Retail, Luxury Hospitality, Premium automobile, Airlines industry etc:

Customer Experience Sales Manager

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer a tailored needs assessments with personalized and emotional engagement through product/service presentation
• Deliver embracing customer consultation with the Audi tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all the Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
• Prior leadership experience preferred
• Goals oriented and flexible to change
• Proficient in MS office and ability to learn other systems for daily operations
• Required to perform shift work including weekdays evening and weekends (including PH)

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities:

• Carry out examinations, maintenance, and servicing on diverse material handling machinery at client locations.
• Perform customer assessments following task completion, document observations, and suggest safety-oriented corrective measures.
• Collaborate with sales associates to address customer service requirements, utilizing digital platforms for streamlined correspondence.
• Identify potential sales prospects and avenues for service enhancement.
• Compile and promptly submit accurate service documentation.
• Ensure the safe operation and maintenance of company assets and vehicles.
• Comply with safety protocols and promptly report identified hazards.
• Execute field tasks in line with Environmental, Health, and Safety (EHS) guidelines.

Requirements:

• Min NITEC in Electrical Engineering
• At least 2 years of relevant experience in the similar industry
• Proficient in MS Office applications
• With technical knowledge of material handling, construction or related.

Interested candidates who wish to apply for the advertised position, please click on the APPLYbutton below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Identify and develop new business opportunities.
• Conduct product presentations and demonstrations to potential customers.
• Provide technical support and guidance to customers throughout the sales process.
• Perform on-site technical support and preventive maintenance
• Carry out equipment installation, testing & commissioning

Requirements:

• Min Diploma in Mechanical or Electrical Engineering or its equivalent
• Min 2 year related sales & service experience
• Good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will be one of the key deliverables. You will ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes. You are also required to participate in workgroups to drive change and bring joy at work.

Requirements

- Bachelor’s degree in computer science or related fields

- Experience in automation tools such as Blue Prism and UiPath would be advantageous

- Passionate in boosting efficiency through streamlining and automating work processes to drive productivity

- Strong communication and interpersonal skills

- Systematic with a high degree of initiative

- Collaborative and able to work in a dynamic, fast-paced and diverse environment

- A team player who enjoys working with people