Job Description

• Industry/Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Technical Sales Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,500 + VB
• Duration: Permanent

Key Responsibilities

• Provide both pre-sales and post-sales technical support to clients, ensuring effective implementation and functionality of our products.
• Offer technical assistance to field service engineers and customers as needed.
• Evaluate and establish performance specifications for vision system products.
• Manage projects and documentation specific to customer requirements, ensuring all client needs are met efficiently.

APPLY NOW!!!

• A Diploma in an engineering discipline, with at least 2 years of experience.
• Knowledge in field servicing, particularly within the semiconductor industry.
• Specific knowledge of Die Sorter or Wafer Sorter technologies is highly preferred.
• The capability to troubleshoot electronic hardware systems is a significant advantage.
• Strong understanding of PC hardware, operating systems, and networking.
• Skilled in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69064 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Reporting to the Assistant / Deputy Director, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information Associate (PIA) team , overseeing the daily operations of the following:

• Facilitation of inpatient visitors in accordance to the Visitation Policy
• Concierge services
• Manage and enforce visitors’ compliance to the Visitation Policy
• Manage and resolve visitors’ feedback/complaints arising from the department’s operations promptly. Offer service recovery if necessary.

You will also assist to support Director on behalf of the Deputy Director during his/her absence to ensure smooth running of the daily operations. You will also assist and support other departments within the division and designated secretariat roles assigned to the division.

Requirement

• Bachelor degree with preferably at least 5 years of supervisory experience in customer service, operations, estate management and related functions
• Keen interest in healthcare services

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C45990

Roles & Responsibilities

● Direct and manage retail stalls according to company SOPs and regulatory requirements

● Mentor and supervise service staff on food handling, service conduct, and compliance to standards

● Required to prepare meals such as toast making and hot foods based on the company's SOPs.

● Preparation of hot and cold beverages from scratch and premix.

● Advice on operational needs and service consistency

● Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability

● Monitor sales and provide monthly sales reports with recommendations for business reviews with management

● Handle cashiering duties, customers’ complaints and operational issues

● Other work scope as required by business needs

Requirements:
*Preferably someone with diploma in F&B, supply chain or related courses

*fluent in English and one other local language

*Basic computer literacy including MS Word and Excel

*Hands-on with good problem-solving skills relating to food court operations andcustomer issues

*Ability to foster positive working relationships

*Preferably someone with at least 1-3 years’ in a supervisory role

*Experience working in F&B sector is a plus

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Location: Queenstown/ Ubi

Working Hours: Mon – Fri: 8.30am to 5.30pm; Alternate Sat: 8.30am to 12.30pm

Salary Range: Up to $3200 + Fixed Allowance + Incentives

Responsibilities:

• Responsible for daily intake of cars for servicing.
• Ensuring and upholding the service image at all times.
• Assisting in achieving higher service levels through various action plans constantly implemented.
• Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
• Ensuring administration work is done promptly, warranty claims, internal accounts etc.
• Perform invoice closing.
• Preparation of quotation when required.
• Provide excellent customer service to customers.
• Other ad hoc duties assigned

Requirements:

• At least 3 – 4 years of working experience in a relevant field
• Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering)
• Possess a valid Class 3 driving licence

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Duration: Immediate - 2 months (might be extendable)

Location: Buona Vista

Salary: $15/hr

Any 5 days between Monday to Sunday (as rostered by supervisor)

9.30am to 6.30pm

12.00pm to 9pm

1.15pm to 10.15pm

Responsibilities:

• Handle systems relating to shopper management and rewards programs.
• Provide assistance and general information to shoppers at the Concierge Desk.
• Handle the administrative and clerical work relating to the events and promotions at the mall.
• Handle mall redemption programs such as vouchers, premiums, and Parking.
• Assist in customer loyalty programs.
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics set up, taking photos etc.
• Handling and administering Lost & Found items.
• Answering incoming phone calls.
• Other ad hoc duties as assigned.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Provide support for client inquiries and issues.
• Help clients with login and portal navigation.
• Work with departments to resolve client issues.
• Take responsibility for solving client concerns.
• Reach out to clients for further assistance.

Requirements:

• Minimum 1 year of customer service working experience.
• Available at short notice.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Greeting patients, schedule appointments, and handle queries and complaints through phone, email, or other forms of correspondence.
• Ensure a high standard of patient care at the clinic
• Oversee office supplies including dental products, stationery, equipment, and furniture.
• Ensure the smooth operation of the clinic, addressing and resolving issues by coordinating with relevant vendors or departments.
• Submit claims through CHAS, Medisave, and Dental Insurance portals.
• Maintain clinic records, complete necessary forms, and file reports in a timely manner.

Requirements:

• At least 1 year of experience in the similar industry.
• Customer Service/ Receptionist experience/ Patient Service
• Well-versed in MS Office Applications would be preferred.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• Strategic Leadership: Develop and implement revenue operations strategies to maximize revenue growth and streamline operations.
• Process Optimization: Analyze and refine end-to-end processes, identifying opportunities for automation and improvement to enhance operational efficiency.
• Data Analysis: Utilize data analytics to monitor performance metrics, track revenue trends, and provide insights that drive decision-making and strategic planning.
• Cross-Functional Collaboration: Work closely with operations, sales, marketing, and product teams to align strategies with overall business goals and ensure cohesive execution.
• Compliance & Risk Management: Ensure all payment operations comply with industry regulations and internal policies, identifying and mitigating potential risks.
• Technology Integration: Lead initiatives to implement and optimize payment technologies and systems, ensuring seamless integration with existing platforms.
• Stakeholder Communication: Communicate effectively with stakeholders at all levels, providing updates on performance, strategies, and initiatives related to payments.

Qualifications:

• Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
• 7+ years of experience in revenue operations, payments, or financial services, with a proven track record of driving revenue growth.
• Strong analytical skills and experience with data-driven decision-making.
• Exceptional leadership and team management skills, with the ability to motivate and develop talent.
• Strong communication and interpersonal skills, with the ability to influence stakeholders.

Corporate Call Centre

Working hours: Rotational shift, Mon – Sun

Working days: 4 weekdays 1 weekend

Shift Pattern:

1. 830am to 530pm/
2. 845am to 545pm/
3. 1030am to 7.30pm/
4. 1130am to 8.30pm

Location: Jurong / Changi (need to be comfortable with EITHER location)

Salary: $2,700 - $4,000

Duration: 6 months (renewable/convertible)

Job Scope:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behavior & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Branch Customer Service Officer / Digital Ambassador

• Working hours: Depends on branch operating hours
• Location: Bukit Timah / Woodlands
• 5.5 working days per week
• Salary: $15/hr
• Duration: 12 months contract (renewable)

Job Description:

1. To comb queue and assist customers with transactions at Self Service banking machines (ATM/CAM)
2. To assist customers to complete forms
3. To assist customers with internet banking transactions using the Ipad
4. To assist customers to open accounts with Ipad
5. To assist customers to update & change passbooks
6. To perform other ad-hoc tasks as assigned

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Location: Islandwide

Timing: Office Hours, 5.5/5.25 workweek, shift duties (depending on vacancy)

Annual Package: AWS, Performance Bonus, and Variable Bonus

Job Description:

• Provide great customer service and perform registration
• In charge of booking appointments, and answering of inquiries/calls.
• Perform general administrative duties
• Carry out cashiering tasks
• Prepare consultation documents and provide chaperone assistance.
• Other ad hoc duties as assigned.

Job Requirement:

• Min. GCE N/O level / Nitec / Diploma / any equivalent.
• Passion for customer service.
• Able to work in a fast pace environment.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Avena Esther

EA Personnel Reg No: R24120999

Pick up at Jurong East

Up to 4.8K

Main Responsibilities:

• Support customers in identifying the correct parts through parts manuals or by communicating with the factory.
• Prepare and present parts quotes for customers.
• Participate in weekly/monthly meetings, providing updates on sales activities for assigned countries.
• Analyze assigned countries, select target accounts, and work with management to define sales forecasts and goals.
• Manage data such as contact information, crane populations, opportunities, campaigns, selling activities, and quotes delivered.
• Provide feedback to management to drive business changes aligned with market expectations (e.g., competitive pricing data, new parts offerings).
• Cultivate prospective new customer opportunities.
• Regularly visit customers or job sites to identify parts sales potential.
• Promote current parts marketing and sales programs to all customers.
• Perform other duties as assigned by management.

Job Requirements:

• Min. Diploma in mechanical or hydraulic fields preferred, or equivalent trade experience and skills.
• Min. 5 years of sales and technical support-related working experience.
• Strong coordination skills between internal departments and external vendors/customers.
• Experience with SAP or similar administrative software is an advantage.
• Strong team player, service-oriented, and effective communicator.
• Meticulous and detail-oriented to understand customer needs and recommend parts products.

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Who You'll Work With

The Service Planner works within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista’s post-sales Support offerings, which includes Warranty, Same Day, and Next Business Day delivery of critical spare parts to Arista’s end customers. The Service Logistics Organization within Arista is responsible for Arista’s Service Supply Chain, including Arista’s global network of service depots; planning of spare parts inventory across those depots; rapid delivery of hardware replacements to end customers; reverse logistics of RMA returns from customers; and the repair and reuse of customer-returned inventory.

Working within Arista’s Service Planning team, the Service Planner is responsible for planning stocking levels for critical spare parts across Arista’s service depots, executing related supply plans, and achieving on time delivery of hardware replacements to customers.

What You'll Do

• Plan inventory levels across Arista’s service depots to support customer service contracts
• Drive inventory levels to achieve on time delivery of advance replacements against 2 hour, 4 hour, and Next Business Day SLAs
• Define minimum stocking levels to hold in each depot based on install base, RMA rates, and lead time to replenish inventory
• Optimize inventory levels such that on time delivery goals are achieved while minimizing inventory investment
• Publish service demand to Repair Operations and prioritize repair output to fill minimum stocking levels in service depots
• Drive new orders with Manufacturing for inventory that cannot be sourced from Repair.
• Execute inventory movement and inventory transfers across service depots, rebalancing inventory as required
• Oversee inventory metrics for Service Depots – including hit rate, fill rate, and repair-to-new-buy ratio
• Develop and manage service inventory plans for new products as they are released by Arista’s R&D teams
• Review disposition of Engineering Change Orders as submitted by Engineering, driving required actions on Service Depot inventory, and ensuring inventory freshness
• Collaborate with peers to develop processes across Arista’s Service Supply Chain, including RMA Management, Inventory Management, Depot Operations, and Repair Operations
• Collaborate with peers in the development of systems and tools across Arista’s Service Supply Chain

Responsibilities

• Oversees the smooth and efficient running of the clinic service
• Attends to patients' enquiries and provide any clarifications
• Follow up on doctors' and patients' requests
• Manages patients' appointment listing and calling patients
• Monitors clinic queue, consultation waiting time and intervene with service recovery
• Assists in chaperone, translation and financial counselling
• Assists in management of Fall Risk and Fast Track patients
• Assists in registration
• Assists in clinic surveys with PR department
• Serves in relevant committee as assigned
• Ensures general housekeeping and cleanliness is maintained
• Assists Seniors in mentoring and guiding new staff
• Assists in reports and other administrative routines

Requirements

• Preferably GCE ‘N’ Levels or equivalent
• Proficient in Microsoft Office
• Good communication skills
• Preferably 3 years working experience in service industry
• Experience in customer service / healthcare industry will be an advantage

Interested candidates kindly click the APPLY NOW button or email updated resume to [email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted applicants would be notified.

Alwin Goh Jun Hao
Registration Number: R2095575
Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Responsibilities

· Support daily operation on troubleshooting and repair of AI vending machines and related issues

· Attend to breakdown, repair and recovery of operational vending machines.

· Carry out preventive maintenance, calibration and corrective repair works on a timely basis

· Reduce vending machines downtime and enhance machine performance through quality maintenance works.

· Proper recording of works carried out on vending machines.

· Troubleshoot and rectify electrical and mechanical system faults on vending machines.

· Drive improvements in vending machines, product quality, productivity and safety.

· Improve vending machines performance and efficiency by providing effective troubleshooting, maintenance and engineering support for operations.

· Support projects such as machine upgrading, software/hardware changes, etc.

· Assist customers with queries, provide information to help what customers want or need to order, recommend items.

· Assist with customer complaints and problems. Resolve enquiries. Process refunds for customers.

· Support daily distribution operations. Assist deliveries in replenishment of company products.

· Meet set productivity and goals. Work to improve and increase customer satisfaction.

Requirements

· Possess Diploma, NITEC, NTC-2 or ITC Mechatronic Engineering is preferred

· 2-3 years' relevant experience in automation systems and hands-on technical experience.

· Basic knowledge of PLC and electrical system

· Good communication and interpersonal skills.

· Meticulous and result oriented.

· Able to multi-task and work under tight timeline.

· Good team player but able to work independently.

· Willingness to learn, self-motivated, possess a can-do and positive attitude.

· Resourceful in seeking out methods/solutions to solve problems and achieve targets.

About Us

Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape. Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places. The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.

Claudine is a neighbourhood French restaurant (Neo-brasserie), presenting an intimate side of French cuisine, inspired by honest home-cooking and convivial meals. A concept by Julien Royer and The Lo & Behold Group.

We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our venue. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an unforgettable experience.

Your responsibilities include:

• Build and maintain relationship with guests
• Takes charge of a section within the restaurant by ensuring smooth operations and that guests receives quality experience
• Understands the restaurant’s food and beverage menu and able to make recommendations to guests according to their preferences and dietary requirements.
• Should be aware of any allergies before reaching tables, knowing and able to make any subsidiaries if required
• Guiding and mentoring new Service Captains in daily operations.
• Assist Managers in ordering and stock taking.
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs (Be anticipative and intuitive, when required, adapt or adjust yourself to meet the guest’s needs)
• Must keep up-to-date with our product knowledge/seasonal produce and display a high-level confidence to answer guest’s questions.
• Assist with duties of a Service Captain and carry out any other duties as assigned by the Manager

We are looking for:

• A self-starter who is enthusiastic and personable
• Team players who is able to perform in a fast-paced working environment
• Someone who demonstrates proactive behaviour and takes responsibility for their work
• Adaptable to constant change and handle multiple tasks simultaneously
• Someone who is self-motivated and able to lead the Service captains to ensure that guests have a memorable dining experience.

A new concept by The Lo & Behold Group and Chef Mirko Febbrile.

The new concept is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Proactively ensuring guest experience is delivered to the highest standards
• Prepare the restaurant for opening and closing
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• Explaining the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Assisting station-in-charge to ensure that all guests’ needs are met, and attend to tables in between courses

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.