Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service and Administrative Assistant (6-month Contract)

Company: [Company Name]
Location: Nearest MRT: Telok Ayer (DT Line) / Raffles Place MRT
Working Hours: 9:00 AM to 6:00 PM (Monday to Friday)
Start Date: ASAP
Duration: 6 months

Job Description:

• Perform typing, filing, document scanning, and email writing.
• Meet and greet walk-in customers with professionalism and courtesy.
• Multi-task and prioritize tasks efficiently.
• Demonstrate strong communication and organizational skills.
• Utilize MS Office applications for various administrative tasks.

How to Apply:

Send your resume and indicate the role(s) you want to apply for to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

This position will start off as 1 year renewable contract.

Location:
Office near Yio Chu Kang MRT

Responsibilities:
• Handles Ministry of Manpower(MOM) hotline regarding foreigner's work pass matters
• Provide quality customer service to public members over the phone and resolve their enquiries
• Follow-up on outstanding cases and perform call backs if necessary

Working Hour:
Mon to Fri, 8.30am to 6pm

Alternate Sat, 8.30am to 1pm

Salary:
Up to $2650

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

We are now expanding our team and are looking for a captain to join our enthusiastic and passionate team at the three Michelin starred Restaurant Zén.

Zén is the sister restaurant to Frantzén in Stockholm. The tasting menu is carefully curated and based on both local and world-class delicacies. Guest can expect the finest ingredients sourced from the region and beyond. The gastronomic experience spans three floors in a classic shophouse building in downtown Singapore.

The successful candidate:

• Has at least 3 years of experience within a Michelin star environment.
• Will be expected to provide the highest levels of service to our guests and gain extensive knowledge of our food and drink menu.
• Has excellent communication skills and enthusiasm for delivering first class service and a willingness to learn are essential in this role.
• Is a team player and assist throughout the restaurant by ensuring that every opportunity to give high-quality service is completed. Teamwork is essential and required by all our staff.

Our goal is to collaborate with talented Restaurant Professionals and offer opportunities to learn and grow within the profession.

Join us and be part of our Front of house team.

1. Perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site

2. Troubleshoot and repair works on the equipment or system that has broken down

3. Carry out A&A works

4. Provide technical and engineering supports

5. To co-ordinate with relevant parties to ensure the works are carried out smoothly and in proper manners

6. Other ad-hoc duties as assigned

Summary:

This role will be responsible for expanding sales in service repairs, spare parts, and reconstruction, striving to meet or exceed sales targets. This entails preparing and overseeing quotations, tender submissions, and negotiations, while maintaining accurate sales forecasts and reports. Building and nurturing strong relationships with existing customers is crucial, alongside strategizing and implementing market growth initiatives. Key responsibilities include conducting sales activities such as presentations, site surveys, and negotiations, as well as managing all contractual and project aspects of secured projects.

• Position: Sales Engineer
• Company Industry: Lift & Escalator Service Industry
• Employment Type: Full-time
• Working Hours: 5 Days, Monday to Friday, 8:00 a.m. - 5:45 p.m.
• Working Location: East, Singapore
• Salary Package: Basic up to $5,000

Key Responsibilities:

• Expand sales in service repairs, spare parts, and reconstruction to meet or exceed sales targets by preparing and overseeing quotations, tender submissions, negotiations, and all subsequent follow-up actions.
• Deliver accurate and timely monthly sales forecasts and reports while developing and maintaining strong, ongoing relationships with existing customers to nurture future business opportunities.
• Strategize and implement market growth initiatives within assigned segments and territories, conducting sales activities including presentations, site surveys, and negotiations.
• Manage all contractual and project aspects of secured projects, ensuring comprehensive oversight and successful completion.

Job Requirements:

• Minimum of 3 years of B2B sales experience in construction or engineering, such as mechanical, electronics, or electrical.
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Diploma in Engineering.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Customer Relations Officer / Public Relations Officer

Visit www.jjobb.com

To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.

Interact with residents to maintain good relationship.

Assist on phone calls and emails to answer resident’s enquiries.

Make appointment for resident to attend inspection with BSC (Building Service Centre) team.

Prepare and manage correspondence, reports and documents.

Liaison with consultants and HDB officers.

Provide admin support to the project team.

Other ad-hoc duties.

Job Requirements:

'O' level or equivalent qualification

Experience in handling HDB BTO project is preferred.

Proficient in Microsoft Office such as Excel, Word and Power Point.

Sales Administrator / Customer Support Officer
Working Days: 5 Days (Mon - Fri)
Working Hours (Fixed Flexi): 8am – 5.30pm / 8.30am – 6pm / 9am – 6.30pm
Office: Pioneer Road
Salary: $ 2,000 – $ 2,300

Responsibilities:

• Manage order processing and input data accurately into relevant software / programs.
• Conduct thorough verification checks to ensure the accuracy of entered data before forwarding orders to the Production Department.
• Maintain an organised filing system for all paperwork utilised in data entry processes to preserve records of original documents.
• Offer administrative assistance and undertake additional tasks as required.

Requirements:

• ITE Higher Nitec, equivalent.
• Minimum 2 - 3 years of relevant working experiences.
• Proficient in MS Office and comfortable with using various software and programs.
• Candidates able to commence work on short notice are preferred.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer. Join us at Be@me and invest in your smile!

Job Summary:

We are currently seeking a motivated and dynamic Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our valued customers. Your main responsibility will be to provide exceptional customer service and support, addressing inquiries and resolving any issues that may arise. You will also collaborate with cross-functional teams to ensure a seamless customer experience throughout the entire customer journey.

Key Responsibilities:

• Providing excellent customer service and support, addressing customer inquiries, concerns, and issues in a timely and professional manner.
• Building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.
• Collaborating with internal teams, including sales, marketing, and operations, to ensure a seamless customer experience.
• Handling customer complaints and escalations, finding solutions and resolving issues to the customer's satisfaction.
• Maintaining accurate customer records and documentation, ensuring data integrity and confidentiality.
• Identifying opportunities for process improvements and contribute to the development of customer service policies and procedures.
• Staying up to date with product knowledge and industry trends to effectively assist customers and provide appropriate recommendations.
• Conducting customer satisfaction surveys and gather feedback to continuously improve the customer experience.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Proven experience in a customer service role, preferably in the healthcare or dental industry.
• Excellent communication and interpersonal skills, with fluency in both English and Mandarin, allowing you to effectively interact with customers and colleagues in both languages.
• Strong problem-solving and decision-making abilities, with a customer-centric mindset.
•  
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proficiency in using customer service software, CRM systems, and other relevant tools.
• Positive attitude, empathy, and a genuine passion for providing exceptional customer service.

Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name Sécheron Hasler Group is worldwide synonymous with Swiss Quality and represents a leading reference for state-of-the-art products supplied to the market.

With more than 1300 employees worldwide, we are wherever our customers are around the globe. We supply products approved in our customers’ countries or markets and deliver top-notch supply chain and customer services locally.

For this position, you must have a valid full work permit in Singapore. We do not offer sponsorship.

We are looking for a dynamic and motivated Service Project Manager to follow up services and after-sales activities for projects in the South East Region.

Linked hierarchically to the Director of Sécheron Singapore, you will also be directly linked to the project management team and quality department for QA/QC purposes.

Main activities:

• Support customers for requests in relation with maintenance activities.
• Support for preparation of quotation for site intervention / training / spare parts.
• Coordination between the quality department located in Europe, clients, suppliers, site engineers and PM to lead technical investigations, determine root causes and put on place an action plan.
• Preparation of detailed presentations to the customers.
• Scheduling of interventions. Gather, with the help of the project team, the necessary information to carry out the mission.
• Check reports after each intervention mentioning purpose of the intervention, analysis and job done on site, and prepare action plan if needed.

• Cost control per resolution.
• Deliver projects within time frame, cost and quality.
• KPI linked to development of services activities.
• Measure of customers’ satisfaction.
• Feedback and return of experience to the design team and quality team.
• Respect of the department’s work procedures and archiving.

What we are looking for:

• 5 years of relevant experience from a similar Project manager or customer support position.
• Electrical and electronic engineering background.
• Candidate should have proven experience in railway field.

• Capability to speak in English is mandatory.
• Flexibility of planning and ability to travel at any given time in the South East Asia.

We have flat hierarchies and encourage direct communication between departments and levels of management. This enables us to make decisions quickly.

We give our employees total responsibility for their job tasks. All employees are encouraged to take initiative and contribute to the company’s operational excellence and have ample opportunities to achieve their personal and career growth objectives.

How to apply:

Do you have a positive attitude? Are you seeking a challenging and rewarding work environment? If this sounds like you, we look forward to receiving your application.

For more information, please visit our website: https://www.secheron.com/ You can also find us on LinkedIn.

Looking for different opportunities? Please visit our career site: career-opportunities - Sécheron (secheron.com)

HR Service Executive | Recruiter | Talent Acquisition | Associate | Office Hour / CEI | 180 Degree | Tanjong Pagar - 4769

• Accessible to MRT Station
• Shenton Way / Downtown / Tanjong Pagar / Raffles Place
• 5 Working days
• Career Progression Opportunity
• Training provided

Job Responsibilities:

• Engage in full cycle of recruitment process
• Accountable for sourcing, conducting interviews and assess job applicants in accordance to clients' needs and requirements
• Coordinate interviews between clients and candidates
• Managing job offer process and negotiating salary package
• Deliver positive candidate experience and act as career advisor to candidates
• Other administrative duties

Job Requirements

• Training provided
• Posses CEI cert is an advantage

One of the most rewarding commission and incentive scheme in recruitment industry. No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

We provide comprehensive training and mentorship program. So come join and grow with us!

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

[email protected] | 88824667

Senior Recruitment Consultant

Job Scope:

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Local Salad Service Crew./Management Trainee. Maxwell. Full Time. 5 days. up to $2200/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: 7 Maxwell Road (Amoy Street Food Centre)

Local Salad Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in food centre environment
- Basic Food & Hygiene Certification.

Working Period
- 5 working days ; 8am to 6pm

Payment
- up to $2200 per month ( Full Time )
- OT 1.5x after 44 working hours/ week

Whatsapp Grace 87952790

EA Personnel Name: Grace Lai
EA Personnel No: R23118255
EA License No: 23C1841

Job Scope:

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Temporary Patient Service Officer (PSO)
Location: Shenton
Employment Type: 6 months temporary
Working Hours:
Monday to Friday: 8:00 AM to 5:00 PM
Saturday: 8:00 AM to 12:00 PM
5.5 days per week, office hours
Hourly Rate: SGD 12/hour

Roles & Responsibilities:
Provide excellent customer service to patients at the clinic.
Manage patient registration, appointments, and billing.
Assist with administrative duties, including filing and data entry.
Ensure smooth operations of the clinic reception area.
Handle patient inquiries and provide information about clinic services.
Maintain confidentiality of patient information.

How to Apply:
Send your resume and indicate the role(s) you want to apply for to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

Electrician / Service Technician

Working Day: Monday - Friday 8.15 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2000 – 2500 (Depends on Experience)

Job Responsibilities:

• Able to interpret electrical systematic drawings
• Able to perform basic Electrical, Equipment troubleshooting
• Installation of Electrical Wiring
• Able to do general Building Maintenance works
• Other ad-hoc duties as assigned

Job Requirements:

• With experience in electrical control panel wiring will be an added advantage
• Understand electrical schematic diagram.
• With NITEC / Diploma in Electrical or Electronic is preferred.
• With class 3 driving license is added advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Reception

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Oversee the receipt, storage, and distribution of goods, ensuring accuracy and timeliness. Monitor inventory levels and perform regular stock checks to maintain accurate records. Implement and enforce proper inventory management procedures, including cycle counts and stock rotation.

Your Role

We are looking for a Customer Service Officer to manage order processing and input data accurately into relevant software.

What Will You Do

• To manage order processing and input data accurately into relevant software or programs.
• To conduct thorough verification checks to ensure the accuracy of entered data before forwarding orders to the Production Department.
• To maintain an organised filing system for all paperwork utilised in data entry processes to preserve records of original documents.
• To offer administrative assistance and undertake additional tasks as required.

What Do We Want

• At least an ITE Higher Nitec or equivalent.
• At least 2 years of experience in related position.
• Proficient in computer skills and comfortable with using various software and programs.
• Good interpersonal and communication skills.

Responsibilities:

• Perform maintenance and repair tasks on various equipment and machinery.
• Diagnose technical issues and provide solutions to ensure efficient operation.
• Conduct routine inspections to identify potential problems and prevent breakdowns.
• Install and set up new equipment according to specifications.
• Collaborate with team members to complete service tasks within deadlines.
• Maintain accurate records of service activities and performed repairs.
• Adhere to safety protocols and guidelines at all times.

Requirements:

• Diploma or Nitec in Electrical Engineering or equivalent.
• At least 1 year working experience as a service technician preferred.
• Strong technical knowledge and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives to meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Requirements:

• Experience in Guest Service is an advantage
• Minimum GCE O Level

HOW TO APPLY:

Interested candidates, please submit your updated resume in MS WORD Format to

Dora Gan Xin Ping (R2311584) d[email protected]

Attn: Dora Gan Contact 8488 0403 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application

Customer Service Reception

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Interested candidates please send your updated resume via [email protected] or

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279