Commodities Operation (Trade Support - Commodity)

• 6 months contract
• Office Location: Central

The Client

• US Global Investment Bank
• Fast-paced work environment
• Dynamic work culture

The Opportunity

• Build and maintain strong Business relationship with various teams – Sales, Trading, Technology and other stakeholders to ensure timely resolution on complex issues
• Manage Real-time trade booking exceptions internally between the Trading and Sales desk Coordinate with external clients and internal teams for timely execution on Economic Affirmations , Legal Confirmations and Trade Settlements
• Monitor operational risk throughout trade processing life cycle Partner with Legal, Compliance and Operations team to ensure full compliance with financial regulatory reforms, internal risk management protocols and industrywide market practice
• Implement Firm polices for governing the confirmation process to strengthen fraud prevention controls globally
• Support buildout of systems and process to accommodate regulatory, industry, and new business initiatives
• Collaborate with regional and global Operations teams to execute on broad base strategies and projects

Your Background

• Degree in Banking or Finance or equivalent.
• Minimum 2 years of relevant experience in Trade Support / Documentation experience, ideally within Commodities, will be an added advantage
• Understanding of derivatives, Commodities market knowledge would be an advantage.
• Proactive, enthusiastic, and creative approach with very high attention to detail
• Ability to prioritize and multi-task in a fast-paced environment
• Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
• Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment
• Excellent team player, able to work well inside a group and broadly across an organization; able to work independently and as a self-starter, as appropriate
• Multitask and remain composed in high pressure environment with proven ability to organize and prioritize own workload and drive results
• Strong written and verbal communication skills; demonstrated confidence in communicating in a variety of forums and with varied audiences
• Attention to details and a sense of urgency in escalating and resolving outstanding issues

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job duties
• Push trolleys and ensure sufficient trolleys available at designated Trolley Staging Point(s).


Requirements
• Understand and able to speak simple English.
• Adaptable to change and a good team player.

We offer flexible fixed shift timings : 630am-2.50pm | 210pm-1030pm | 1020pm-640am, select 1 fixed shift to meet your family needs.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Working Location: Novena / Little India

Working Days: 6 days

Job Summary:

To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

· To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance

· To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service

· To follow the procedures related to control room pertaining to meal service

· To provide excellent customer service to the patients in the wards.

· To ensure a good relation with the patients and make sure their concerns are taken care of.

· To attend to all patients complaints and feedbacks within a short period of time.

· To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

Responsibilities:

• Supervise the care staff to maintain a safe environment and adhere to infection control practices.
• Maintain timely and accurate documentation of patients’ condition and care given.
• Exercise appropriate use of resources and supplies.
• Plan the clinical resource and first aid resource for patient outings.
• Conduct patient education and workshops to equip caregivers with the required skillset to support patients.
• Visit patients for better nursing treatment
• Providing home nursing service to patients

Qualifications:

• Registered Nurse with the Singapore Nursing Board
• Experience work in Geriatrics setting/accute/community settings
• Minimum 2 year of related experiences
• Willing to travel for home visit

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below
and send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may
collect, use or disclose your personal information for purpose in connection with the services provided by
us

Job Highlights

· Be part of an award winning global education franchise with 1,000+ centers

· Extensive Training provided by Mathnasium HQ in their proprietary method and approach

· Pleasant and friendly work environment working in a team with growth opportunities

· Competitive Remuneration Package

· Positions available at our Forum (Orchard) and Katong locations

· Be part of one of the leading global educational franchises rapidly growing in Singapore!

Job Description

Part Time Maths Instructor, Mathnasium

Mathnasium is a maths only-learning centre that offers both maths help and enrichment to children in grades K – 9 / Sec 3. Each student in our program receives a customized learning plan based on our proprietary teaching materials.

Our centres in Singapore has received a strong reception from students and parents alike. We are seeking part time instructors to play a key role in its teaching and management.

The position includes teaching responsibilities as well as helping to manage instruction and student learning plans. There will be comprehensive training provided.

Job Responsibilities

· Teach, encourage and motivate children from K to Sec 3 using Mathnasium’s approach and materials

· Evaluate and document student progress

· Correct student work and provide positive, constructive feedback

· Communicate student needs to center leadership and to instructional staff in a team teaching environment

Required Qualifications:

· Strong math skills and teaching experience (and an ability to handle children from K to grade 9 / Sec 3)

· Excellent communication and multi-tasking skills

· Ability to help manage a team of part time instructors

· Ability to professionally interact with students and parents

· Energetic and confident personality

Knowledge and experience of the Singapore primary and / or secondary school syllabus will be helpful. Most of our students are in primary school.

The learning center environment will be supportive and encouraging. Applicants should love teaching and be able to motivate students to success.

Hours

Working hours are Monday – Friday 2.30pm - 7.30pm and Saturday/Sunday 10am - 3pm. We expect part time instructors to be available for at least 3 of these days.

• wn and hit/exceed annual sales targets within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts

Contract Duration

· 3 Months (1 July 2023 to 30 September 2023)

Working Location

· Woodlands

Working Hours

· 5 Days (Mon to Fri: 9.5 hours per day between 6.30am to 7.00pm (depending on shift), inclusive of 1 hour lunch break)

· Service not required on public holidays. However, service may be required on Saturday or Sunday if there are school activities.

Offered Salary

• S$1,740 per month

Requirements

· Applicants should preferably have prior experience in maintaining of premises and logistics duties.

Job Description

· General maintenance of the school’s premises & equipment

· Distributing of snacks to the MK classes

· Providing logistical support for school events and activities including carrying and arranging of furniture and equipment

· Any other duties assigned by the supervisor, OM, AM or the School Leaders

· Officer deployed to MK will be required to undergo a food hygiene course and complete a Declaration on Measles, Mumps, Rubella and Varicella

Responsibilities:

• Creating estimations for accident repair and offer supplemental estimates as needed.
• Assist and guide with reference to vehicle maintenance and repair services.
• Perform troubleshooting of vehicle faults and issues.
• Compile the clients’ feedback and ensure to provide a positive reviews.
• Perform a comprehensive Pre-Delivery Inspection prior to vehicle handover to ensure its condition.
• Create a timetable for servicing.
• Ensure to prepare the job card, providing daily report and job quotations.
• Support OIC in responding to the needs and requests of the customers.
• Provide an update maintenance record book.
• Other ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree in or Diploma related discipline.
• At least 2-3 years of relevant working experience in a Customer Service position in a Similar field.
• Proficiency in MS Office Applications

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

• Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

• Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

• Communicate information via team briefing regularly.

• Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

• Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

• Create and maintain a productive work environment by appropriate Management control of Human Resources.

• Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

• Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

• Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

• Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

• Be responsible for and accountable for the departmental operating equipment budget.

• Find ways to improve the efficiency of the operations that will benefit our clients.

Other duties as directed.

Responsibilities:

• Oversee the day-to-day IT infrastructure operations and maintenance.
• Execute guidance to the Deskside team for IT request resolution.
• Act as the primary point of contact for IT operations and desktop support.
• Providing compassionate first-level IT assistance for End User Computing difficulties.
• Prepare and arrange meetings or conferences.
• Assist to the creation of IT policies and facilitate implementation of policy.
• Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
• Oversee IT recovery and incident management.
• Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
• Manage IT assets availability, procurement, and vendor relationships.
• Facilitate inception of new IT application services and operational readiness testing.
• Perform other related duties as assigned.

Requirements:

• Bachelor's degree in IT, Computer Science, or equivalent.
• With 2 years of relevant experience.
• Experience in IT Service Management and team management.
• Knowledge of networking, cloud technologies, and cybersecurity.
• Ability to work independently with problem-solving skills.
• Willingness to work outside regular office hours when required.

Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• 12 months direct contract (Renewable, convertible to full time if performance is good)
• Must have: Business Japanese is essential to support Japanese Stakeholders.
• Work location: Mapletree Business City

Job Summary:

The Senior Management Executive Assistant is responsible for providing comprehensive administrative support to the Senior Management team, including managing schedules, organizing meetings, handling travel arrangements, and facilitating communication with stakeholders, particularly Japan HQ.

Key Responsibilities:

- Organize and manage the Senior Management's schedule, calendar, and meetings.

- Arrange flights, hotels, dinner reservations, and other travel logistics for the Senior Management team.

- Prepare agendas, meeting materials, and facilitate management meetings.

- Coordinate meetings in Japanese as necessary and liaise with Japan HQ.

- Handle personal issues and run errands for Senior Management.

- Compile, transcribe, and distribute minutes of meetings.

- Prepare and submit expense reports, attend to queries from Finance & Accounting.

- Ensure day-to-day cleanliness and readiness of Senior Management rooms.

- Coordinate drivers' scheduling and logistics.

- Handle necessary pre-approval applications with Government related bodies.

- Communicate with IT Department to troubleshoot Senior Management’s equipment when necessary.

- Coordinate with reception to arrange couriers and check and distribute mails.

- Maintain document filing and name card database.

- Welcome and escort VIPs or guests to meeting rooms, and order beverages.

- Order bento for lunch meetings and check dietary requirements for attendees.

- Assist in the preparation for new staff, including setting up equipment and name cards.

- Perform ad hoc secretarial duties and administrative tasks as assigned.

Qualifications:

- Diploma/Degree in Business Administration or related field.

- Minimum 2-3 years of relevant experience in secretarial duties supporting senior management.

- Ability to speak and write in Business Japanese to liaise with Japan HQ.

- Experienced in handling complex travel schedules and coordinating with Japanese expatriates.

- Proficient in Microsoft Office suite (Word, Excel, PowerPoint).

- Meticulous, organized, with excellent interpersonal and communication skills.

Interested applicants can apply directly to [email protected]

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Responsibilities:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure
• operation consistency across project/facility management teams.

Requirement:

• Minimum NITEC in IT relevant discipline (CH)
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems

Location: Somerset

Duration: 1 year contract

Working hours: 9am to 6pm

Responsibilities

• Provide front desk reception duties, managing internal and external stakeholders professionally and promptly.
• Manage incoming calls appropriately.
• Oversee all aspects of meeting rooms
• Maintain records of business travels for internal audit purposes.
• Provide facilities management support to ensure the efficient and effective delivery of logistics and support services in the office environment.
• Maintain an adequate stock of stationery and pantry supplies. Verify invoices and provide procurement support by sourcing related vendors, evaluating quotations, and making recommendations.
• Assist with other ad-hoc office administrative duties as assigned.

Requirements

• Min. 2-3 years of receptionist experience
• Prior experience in retail/ luxury retail industry is an added advantage

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Plays a central role in providing nursing care to residents
• Develop and evaluate nursing care plans
• Assist management and lead in the implementation of project or care path
• Medication Management

Job Requirements:

• Singaporeans only
• Registered with Singapore Nursing Board
• Diploma in Nursing/ Degree in Nursing
• At least 2 years of nursing experience
• Proactive and self motivated
• Able to work AM / PM shift

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Responsibilities:

• Provide technical support and assistance to customers in a timely and professional manner.
• Conduct troubleshooting of technical issues and provide solutions or recommendations.
• Coordinate and schedule service visits to customer sites for installation, maintenance, or repair of equipment.
• Ensure customer satisfaction by delivering high-quality service and resolving customer complaints or concerns.
• Maintain accurate records of customer interactions, service visits, and equipment performance.
• Collaborate with internal teams, such as sales and engineering, to provide comprehensive customer support.
• Identify opportunities for process improvements and contribute to the continuous improvement efforts of the customer service team.

Requirements:

• Diploma or Degree in Engineering or Optics Engineering
• With 3 year of relevant work experience in Machine Vision Application.
• Knowledgeable with vision/optical
• Willingness to travel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds. Our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

_________________________________________________________________________

Job Scope

• Plan, co-ordinate and recruit volunteers to support foster parents caring for foster children
• Assess potential volunteers through interviews and writing reports
• Match, coordinate, schedule and deploy suitable volunteers to support foster parents in various ways including transport arrangement
• Follow up and monitor the progress of cases matched with volunteers
• Engage and retain interests of volunteers, partners and stakeholders
• Involve in the recruitment and outreach events for both foster parents and volunteers
• Support and work collaboratively with the recruitment officer
• Plan and run programmes for foster parents and foster children
• Any other assigned tasks and projects

Requirements

• Minimum Diploma, with preferably above 2 years of experience in the social service sector, especially in the area of volunteer management
• Good interpersonal and communication skills
• Able to work well with children, youths, adults including elderly
• Possess good working attitude and willing to learn
• Systematic with good organisation skills
• Proficient in Excel, Word, Powerpoint, Canva
• Familiar with the usage of social media such as Instagram
• Those without relevant social service experience are welcome to apply

Other Information

• Location of workplace: Bukit Batok
• Attractive remuneration package which comprises of fixed and variable bonuses

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

About Our Client

Our Client is a leading food and beverage group in Singapore and the Asia Pacific. The company manufactures and markets a wide range of beverages under the reputed brand name and also owns and operates restaurant chains, serving varied culinary delights.

Job Summary:

As the Customer Development Executive for Traditional On-Premises (TOP), your responsibilities include (but are not limited to) discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction. The role will be responsible for leading a sales operation team as an advisor, coach, and motivate his/her team to build a strong pillar to ensure growth & achieve short- & long-term goals. He/she must develop a strategic partnership with existing and potential chained customers in the “Away from Home” consumption channel- Traditional On-Premises. It will identify and capture opportunities to increase company representative in these segments.

Roles & Responsibilities:

• Develop, plan, and implement sales goals and strategies for TOP key account channels assigned.
• Increase market penetration company’s products and agency products
• Build rapport with existing key customers by having a routine visit
• Identity and track new customer and competitive account opportunities
• Able to lead a team of 3 to 4 sales reps
• Plan KPI and sales target for the team and ensure that the reps can achieve their target
• Deals with direct key accounts
• Prepares credit note

Job Requirements:

• At least a Diploma in Business Administration or a related discipline
• Must haves: Candidates are required to own his or her own vehicle
• Sales background needed
• Basic Microsoft office skills
• Able to speak fluently (English, Chinese)

Monthly Basic Salary: S$ 3,200 – S$ 3,400

Monthly Mobile Allowance: S$ 60

Monthly Car Allowance: S$ 1,000

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

• Salary: $2,500 - $3,000
• Working hour: Monday - Friday (8:30AM – 6:00PM)
• Working location: Toa Payoh

Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Details:

Salary: $3,000 (Included transport allowance)

Work duration: Contract till 31st Dec 2024 (Renewable depending on performance and project needs)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay / Novena MRT (work in office & on the field)

Job Summary:

Collection Methods:

• Via inbound and outbound call activity
• Via field visits out to households and members of public

Data submission:

• The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them
• The incumbent must also submit the survey data collection details into the system and submit the completed survey
• During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Requirements:

• Prior working experience in Sales support / Customer insights / Customer relations departments / Banking & Finance call centers, would be advantageous
• Must be competent in MS Excel.

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/3715

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

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