We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• Willing to learn
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

· Manage season parking customer accounts and maintain an accurate and current customer database

· Effectively communicate with season parking customers via telephone, face-to-face and written communication

· Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution

· Monitor and follow up on outstanding accounts & ensure payments are received promptly

· Communicate and coordinate with internal departments at all levels

· Analyse statistics and compile accurate reports

Job Requirements

· Diploma in Business Administration/Marketing or equivalent

· Preferably with 2 Year(s) of relevant experience in related field

· Good team player with ability to work under a fast-paced environment

· Self-motivated, resourceful, meticulous and organized

· Possess initiative and a customer-oriented attitude

· Good interpersonal and communication skills

· Well versed in Microsoft Office applications such as but not limited to excel and word

Provide administrative support to music professionals relating to Teachers' Management. Reports to Music Director

DIVISION / DEPARTMENT : MUSIC SCHOOL (MS) / SCHOOL EDUCATION (EDO)

Purpose:

Key Responsibilities: -

1. Planning of teachers recruitment, orientation, deployment, and training.

2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters

& protocols.

3. Monitor and manage teaching hours, work schedules and teachers feedback on admin / related

office matters.

4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where

applicable).

5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field

(or equivalent experience).

2. Minimum 3-4 years of relevant working experience in administration roles, preferably in therelevant industry.

3. Excellent communication and interpersonal skills.

4. Ability to multitask, prioritize, and meet deadlines.

5. Knowledge in Microsoft Windows.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Requirements:

• Minimum 3 years experience in IT Operations/Service Delivery
• Degree/Diploma in Computer Science/IT or equivalent
• Strong understanding of system and network operations standards and knowledge.
• ITIL Certificate is preferred
• Good communication, writing, and presentation skills

Job Description

• Oversee the delivery of shared IT services to stakeholders, ensuring adherence to SLAs and customer satisfaction targets.
• Manage a service desk responsible for coordinating and tracking progress on Service Requests, System Changes, and Enhancements from various stakeholders.
• Collaborate with maintenance contractors to handle IT service requests, changes, and incidents related to Data Centre Operations, Technical Services, and IT Infrastructure.
• Implement proper service management techniques to address customer requirements, utilizing best practices and processes, including timely reporting to stakeholders.
• Maintain operational certification standards and participate in IT audits and assessments.
• Support Business Continuity and IT Disaster Recovery activities and planning.
• Monitor IT operational risks, system performance, and availability, addressing issues as they arise.
• Supervise lifecycle maintenance activities for hardware and software, including preventive maintenance and product lifespan management.
• Assist in managing operating expenses related to IT resources and services.
• Evaluate and propose procedures, processes, and policies to improve data center operations and service delivery to stakeholders.

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Description

· Generate Sales Order, Purchase Order & Purchase Requisition for Project

· Manage collection for purchased items or ordered services

· Notification to company insurance agent for coverage of any awarded jobs

· Update Procurement and Sales Support Status report for Cryogenic Services

· Manage consumables inventories for Project team

· Filling and documentation according to ISO standard

· Assist Project team in filing of project reports

· Internal Auditor for Cryogenic’s ISO29000

· Other Ad-hoc activities from Managers

Benefits

• Annual Wage Supplement ( AWS )
• Variable Bonus
• Outpatient medical
• Company events

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Job Description:As a Technical Support Specialist at [Company Name], you'll be the go-to person for helping our customers with any issues they encounter during the installation and use of our electrical products. Whether it's over the phone, email, or in person, you'll be their problem solver, ensuring their experience with our products is smooth and hassle-free. You'll work closely with our installation teams and engineers to provide valuable feedback and help improve our products based on customer needs. We're looking for someone who can explain things simply, understands electrical systems, and is passionate about delivering top-notch customer service.

Key Responsibilities:

1. Assist customers with troubleshooting and resolving issues related to the installation and usage of our electrical products.
2. Diagnose problems and guide customers through solutions, ensuring they can effectively use our products.
3. Collaborate with our installation teams and engineers to address complex issues and provide comprehensive solutions.
4. Document customer interactions and feedback to help improve our products and services.
5. Stay updated on the latest industry trends and product developments to better support customers.
6. Create user-friendly guides and manuals to aid customers in understanding and using our products effectively.
7. Conduct product testing to identify and address any potential issues or improvements.
8. Maintain a positive and helpful attitude when assisting customers and working with colleagues.
9. Provide after-hours support as needed to ensure customer satisfaction.
10. Continuously strive to enhance your knowledge and skills in electrical systems and customer support.

Requirements:

1. A background in electrical installation or a related field, with hands-on experience preferred.
2. Previous experience in a technical support role, ideally within the electricity installation industry.
3. Strong understanding of electrical systems and components, including troubleshooting techniques.
4. Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly.
5. Customer-focused mindset with a dedication to providing exceptional support and service.
6. Proficiency in using computer software and tools for tracking customer interactions and resolving issues.
7. Ability to work independently and collaboratively in a dynamic environment.
8. Problem-solving skills with a proactive approach to finding solutions.
9. Flexibility to adapt to changing priorities and work schedules, including occasional evenings or weekends.
10. Certifications or training related to electrical installation or technical support are a plus.

Shifts: 24/7 shifts and support work required;

Flexibility in working hours to accommodate shift work requirements.

Role : Contract

Min 10 + years Experience

Experience with financial institutions or banking systems is a must .

The ideal candidate will utilize their analytical and programming skills to analyze business requirements, design, develop, and implement solutions based on a well-defined software development life cycle (SDLC). The role will involve working on both COBOL and Golang programs, as well as providing support during 24/7 shifts and support work. Flexibility in working hours is essential to meet the demands of the role.

Responsibilities:

• Analyze business requirements and design/develop COBOL and Golang programs.
• Create and execute testing scripts, and support test managers with delivering bug fixes during testing phases (system integration/user acceptance).
• Investigate and troubleshoot testing/production issues, communicating with business partners to identify gaps between requirements and expectations.
• Participate in Agile practices such as sprint planning, daily stand-up meetings, and contribute to sprint retrospectives to improve processes and executions.
• Document changes required in the system.
• Provide 24/7 shifts and support work as necessary, ensuring systems are operational and resolving any issues promptly.
• Maintain flexibility in working hours to accommodate the demands of shift work.

Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, or related field.
• Extensive experience in programming languages including Golang, COBOL.
• Proficiency with mainframe technologies such as CICS, Eztrieve, JCL, DFSORT, MVS, OS/390, TSO/ISPF, IDCAMS, VSAM.
• Prior experience in providing 24/7 shifts and support work is preferred.
• Flexibility in working hours to accommodate shift work requirements.

NTT DATA, a global leader in digital business and IT services, offers a thriving environment for career growth and excellence. Recognized as a "Top Employer 2023" in multiple countries, NTT DATA's commitment to talent acquisition, values, and ethics creates an outstanding workplace. With a diverse community of over 140,000 innovators worldwide, competitive benefits, and a focus on innovation,

NTT DATA empowers employees to drive transformation in cloud, data, and applications. This is an opportunity to join a culture of collaboration, and impactful contributions, whether you're an experienced professional or a recent graduate, on a journey toward a more connected and sustainable future.

COLLECTION, UTILIZATION, AND DISCLOSURE OF PERSONAL DATA: NTT DATA will assess and evaluate your suitability for employment, appointment, or continued engagement within any position within our organization.

Location: Jurong West St 52
Work week: Monday to Friday

Full-time position

Work time: 1pm - 7pm

Work hours: 6

- Picking up of students from nearby primary school to the centre.
- Housekeeping
- Maintain discipline among student.
- Address children's behaviour using positive reinforcement strategies.

- Supervise and provide guidance on student's homework and spelling (English and Chinese).
- Assist in administrative duties such as attendance taking of students and other general administrative duties assigned.
- Assist in daily operation issues such as liaise with parents on programme registration and trainers on programme schedule
- Implement the centre's programmes and plans.
- Ensure safety is being observed at all times during the conduct of programmes.
- Supervise and guide students on their school homework and spelling
- Monitor and provide feedback on the student's progress to the centre supervisor and parents.
- Communicate in an open and honest way through providing both positive and negative feedback.
- Conduct of tuition/enrichment classes if required
- Other adhoc duties as required

Interested applicant, kindly send in your resume along with current employment status, last drawn salary and availability to 89210564.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents

Requirements

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office
• Working schedule of 9am-6.30pm (Mondays to Fridays)
• Kaki Bukit, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Responsibilities:

• Ensure timely and accurate responses to customer queries, maintaining a professional and customer-centric approach.
• Investigate and resolve customer complaints or issues, providing solutions in a timely and effective manner.
• Collaborate with team members to address complex customer issues and escalate when necessary.
• Share insights and best practices to enhance the team's performance.
• Support the training and onboarding of new customer service team members.
• Identify opportunities for process improvement in customer service procedures.
• Monitor and evaluate customer service interactions to ensure adherence to company policies and service standards.

Job Requirements

• Minimum O-Levels
• At least 1 year of relevant over the counter customer service experience.
• Must be able to work shift hours
• Good interpersonal skills
• Team player with strong customer and quality focus.

Interested applicants, please write in through CareersFuture with a detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1. Availability
2. Current/Expected Salary
3. Reasons for leaving previous employment

We regret that only shortlisted candidates will be notified.

We're looking for someone who is determined and can adapt swiftly. This is a remote work base with flexible working hours.

You'll be responsible with

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role

It's important to maintain discipline and independence. The salary range is between $3,000 and $6,000.

New Concept Opening at Amoy Street!!!

A new Filipino restaurant in Singapore which is a spin-off of popular Philippines-based concept, Manam. Rated and recommended by top food and travel sites such as Eater, Forbes Travel Guide, and Tatler Dining. With its approach of serving Filipino fare in classics and twists, the Manam dining experience is fit for this generation of curious eaters.

https://www.instagram.com/manamph/?hl=en

We are looking for passionate individual's to join us on this incredible journey!

Job Summary

This role plays a part in providing excellent service and creating amazing dining experiences for all our dining guests.

Duties and Responsibilities

▪ Play a part in providing high standards of service and creating amazing dining experiences for our guests

▪ Prepare the restaurant for service - table settings, top-up of condiments / service stations, and other preparatory tasks.

▪ Greet and welcome customers in a friendly manner.

▪ Be well-versed in the restaurant’s menu.

▪ Assist guests with the menu and provide recommendations.

▪ Serve guests with their food and beverage orders

▪ Be able to anticipate guest’s needs and preferences and render timely service.

▪ Clear and clean tables after guests have finished dining.

▪ Carry out daily general cleaning duties which includes, but are not limited to,

- Sweeping and mopping of floors

- Tidying up of service stations

- Trash disposal

- Washing and cleaning of serve/glass ware

▪ Execute initiatives set to make sure dining space is clean and tidy, exceeding expectations set under the Government and Company’s food safety and hygiene standards.

▪ Be responsive to telephone enquiries and forward to the relevant person if need be.

▪ Participate in promoting a cooperative, and happy working environment

▪ Any other duties as assigned by the Outlet Manager.

Requirements

- With some relevant F&B service experience. Training will be provided.

- Confidence, excellent customer service, and hospitality skills

- Friendly and Courteous

- Good communication and interpersonal skills

- Well verse in English

- Team player with a positive can-do attitude

- Attention to detail and able to adapt to any situations

- Problem analysis and problem-solving

Working Hours

5.5 Working days per week

Default Sunday and Monday Morning Off

Monday (4pm to 10pm)

Tuesday to Saturday (10.30am to 10pm) (Inclusive of 2 hours break)

Salary Package:

We offer competitive compensation (based on experience and position) and benefits packages for full-time employment.

Range from basic Salary $2000 to Gross Salary of $2600/$2700

Benefits

- Statutory leaves

- Outpatient & dental claim

- Hospitalisation & Surgical Insurance Coverage

- Training Opportunities

- Career Advancement

Leading private education group headquartered in Singapore with over 10 brands and 50 schools across multiple countries. Our group operates businesses in 5 educational segments, namely infant care, childcare, student care, enrichment and educational publishing.

Join us now!

Benefits

‣ Annual Wage Supplement (AWS)

‣ Medical and dental benefits

‣ Dynamic and fast-paced environment with ample learning and career growth opportunities

‣ Comprehensive in-house training and career progression

Job Description

• Consistently maintain regular observation and evaluation of infant/toddler’s development and growth progress
• Ensure safety of each child through close supervision, whether in the classroom setting, play area, or any other areas within the school compound
• Perform childcare / infant care routines in a prompt and hygienic manner that is consistent with the early years child development practices. These routines include diapering, feeding, bathing, hand washing, napping and transitioning between activities
• Maintain daily journal of milk feeds, solid feeds, diapering, etc., in accordance to relevance for each development group (Babies, Junior and Senior Infants)
• Plan and implement engaging learning experiences/exploration

Qualifications

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

We regret to inform you that only shortlisted applicants will be notified.

ALATAS is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry.

Alatas Crane Services operates out of 14 offices worldwide. We offer field service repairs, inspections, overload load testing, dry-dock repair supervision, component repairs, spare parts supply, technical support as well as supply of new cranes and upgrades to existing ones.

Our multi-disciplined Service Engineers are professionals in their field and are available attend to and solve crane and deck machinery problems of any kind.

To support our Marine Deck Machinery Service operations in Singapore, we are employing experienced Senior Service Engineers - Ship Cranes as follows:

JOB DESCRIPTION:

• To carry out field service attendances to troubleshoot & repair Deck Cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

The successful candidate will have solid working experience with marine crane and deck machinery makers such as:

• MacGREGOR
• IHI
• MITSUBISHI
• LIEBHERR
• TTS MARINE
• TSUJI
• HATLAPA
• PUSNES, NIPPON PUSNES etc.

THE SUCCESSFUL CANDIDATE WILL HAVE:

• Min 5 years' experience in inspection, troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems.
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Sailing experience as Electrical Officer (E/O) on bulker vessels equipped with deck cranes will be an added advantage
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage
• Ship Electricians are welcome to apply.

The Field Support Manager is responsible for leading Reproductive Health product launches, training (internal and external), product questions, and case support for assigned area. This position provides leadership within the assigned area for product launches, in collaboration with Product Management and Marketing, and supports the annual business plan to help the sales team meet or exceed projected sales goals.

Responsibilities:

• Maintain current knowledge of SBU product line with a sound understanding of the associated medical specialties
• Educate, update and coach the sales team on new/updated SBU products, competitive products, and in general how to engage customers clinically
• Provide clinical support during procedures as needed
• Educate and update customers through in-servicing training, literature, videos and articles approved by the company
• Support and participate in VISTA Training Courses to help ensure effectiveness of the courses
• First point of contact for assigned area for product questions
• Develop and maintain active relationships with key accounts and key regional physicians
• Support product evaluations and/or clinical studies as appropriate

• Monitor market share and competitor activity in the assigned territory
• Provide market intelligence and other appropriate feedback to SBU management in a timely manner
• Participate in local, national and international meetings as requested. Ability to attend meetings and exhibitions outside of office hours and on weekends
• Must work and interact effectively and professionally with and for others throughout various levels of the global organization
• Must maintain company quality and quantity standards

Requirements:

• Minimum 5 years experience as a embryologist or clinician and/or industry representative within the Reproductive Health product line
• Must have in depth knowledge of Reproductive Health products and procedures
• Demonstrated experience in leading a team, or projects or taking on training/leadership responsibilities in current role
• Good general understanding of business

• Demonstrated experience with planning and executing product launches, including working with Marketing and Product Management.
• Demonstrated ability and experience coaching other representatives on product and procedural knowledge and on engaging customers on a clinical level

• Must have effective oral, written and presentation communication skills
• Ability to work in collaborative and independent work situations and environments with minimal supervision
• Ability to remain calm and receptive in fast paced situations
• Must have excellent analytical and problem solving skills

Our client, one of Asia-Pacific’s leading organizations is looking for:

Customer Service Specialist

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast- paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers
• Operating Hours are from 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays and public holidays.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Customer Service Specialist”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Working Hours: 44hrs/week ; 6 days off/month

Location: Dhoby Ghaut

Salary: $2000 - $2800

Job Responsibilities:

• Handles guest’s bill and invoice in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Captain at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly key in order from POS. to the printer in the kitchen for orders.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Job Requirements:

• F&B experience preferred
• Knowledgeable in various kinds of food and beverage
• Good communication and interpersonal skills
• Able to commit on split shifts, Weekends and Public Holiday

1) Trainee Techs

• PC literate
• No experience required
• Full course on the job training will be provided
• AWS Bonus + Insurance coverage

2) Technicians

• PC literate & some experience in other technical fields are welcome to apply
• Full course on the job training will be provided
• Candidates whom possess own motorbike will be an added advantage
• Salary will commensurate with experience
• AWS Bonus + Insurance coverage

3) IT Technicians

• Basic networking skill, Setup/Support/WLAN.
• Practical Training will be provided.
• Junior and Senior positions available.

We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Job Responsibilities:

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies